ibis São José dos Campos Dutra Hotel 3 stars

TripAdvisor rating 3.5/5 714 reviews
ibis São José dos Campos Dutra
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+ 16 Services
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Room 1

Number of guests
Children's age

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  • I can take advantage of the Members' rate

Hotel extras

  • Pet-friendly hotel! See the terms and conditions for staying with your pet.

  • 24-hour bar open to the public

  • Dinner from 7pm to 10:30pm, open to the public

  • Breakfast open to the public

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis São José dos Campos Dutra

Avenida Cidade Jardim 101
Jardim Satelite
SAO JOSE DOS CAMPOS - SP
12231675
são josé dos campos
brazil

Tel: +551221395950

Fax: (+55)12/21395955

Contact email

Check-in from 12h00

Check out up to 12h00

  • DUTRA :  

  • By plane

    São José dos Campos Airport At 3km / 2 miles

  • By plane

    São Paulo-Guarulhos Intl Airport At 90km / 55 miles

  • By helicopter

    CTA At 1km / 0.62 miles

  • By car

    DUTRA At 0.1km / 0.06 miles

GPS :-23.2143614818, -45.8908098936

Our accommodations

Cozy, modern and comfortable, with a cozy bed and a functional bathroom. The room has everything to please you

Standard Room with 1 double queen size bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 queen size bed and bed for 1 child up to 12 years old

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 51

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
ibis São José dos Campos Dutra

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,699 reviews

tripadvisor

TripAdvisor Rating 3.5/5

714 reviews

Hospedagem

Customer review rating 4.2/5

Claudinei Couples - 24/11/2019 Confirmed reviews ALL

Excelente hotel

Olá Claudinei, Meu nome é Catarina, sou Gerente Geral do ibis São José dos Campos Dutra e gostaria de agradecê-lo pelo tempo dedicado em avaliar nosso hotel. É com grande satisfação que recebemos seus elogios. Trabalhamos diariamente para oferecer ums serviço de qualidade e seu reconhecimento é muito importante para nós. Ficariamos felizes se pudesse compartilhar sua experiência com outros viajantes no Tripadvisor: https://tinyurl.com/ibis-dutra Mais uma vez agradeço seus comentários e coloco-me à disposição sempre que precisar. Esperamos revê-lo em breve. Atenciosamente, Catarina Costa Gerente Geral ibis São José dos Campos Dutra

I was changed for a service I never used

Customer review rating 4.2/5

Pablo A. Solo - 13/11/2019 Confirmed reviews ALL

I reserved a room on Friday night, for the same night. Then, I realized I didn't need anymore, so I cancelled the reservation and I was still charged.

Prezado Sr. Pablo, Verifiquei sua reserva e a mesma foi efetuada através do aplicativo da Accor no dia 10/11 com entrada para o dia 10/11. Não consta em nosso sistema o cancelamento da mesma. Pode me informar por onde foi solicitado o cancelamento? Atenciosamente, Catarina Costa Gerente Geral ibis SJC Dutra

Good

Customer review rating 4.2/5

Antonio Couples - 12/11/2019 Confirmed reviews ALL

I don't think the bed was very comfortable, and the bathroom had some structural issues.

Dear Luiz Fernando Pina S., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Dutra. It is always a pleasure to receive feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Catarina Costa General Manager

Loud and very old air conditioning

TripAdvisor rating 3.5/5

986joev Business - 10/11/2019 TripAdvisor review

The air conditioning was very loud and very old . Needs to be exchanged or completely overhauled. The only alternative room was a room for handicapped people. Was a little complicated to use because shower and toilret was separate from sink and mirror.

Dear Sir, We appreciate your comments. We inform that next year our system of air conditioned will be totally renewed. Our hotel is constantly being renovated to always offer an updated and comfortable place. We hope to see you soon. Attentively, Catarina Costa General Manager

Very good.

Customer review rating 4.2/5

Luiz G. Business - 07/11/2019 Confirmed reviews ALL

Pretty good. The only sugestion I have is to start serving breakfast at 6am instead of 6h30 am. Tks.

Dear Luiz Fernando G., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Dutra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catarina Costa General Manager

Boa

Customer review rating 4.2/5

Sérgio Families - 01/11/2019 Confirmed reviews ALL

PROBLEMAS COM AR CONDICIONADO, TV E WC.

Prezado Sérgio, Meu nome é Catarina, sou Gerente Geral do ibis Dutra e gostaria de agradecer por ter dedicado o seu tempo para nos escrever no sobre sua estada em nosso hotel. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas e a sua opinião é fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança em sua próxima estada. Aproveito para colocar-me à disposição sempre que necessário. Atenciosamente, Catarina Costa Gerente Geral ibis São José dos Campos Dutra

good

Customer review rating 4.2/5

Luiz Business - 26/10/2019 Confirmed reviews ALL

mostly all fine. Internet connection was instable - opted to use phone 3G/4G service.

REUNIÃO

Customer review rating 4.2/5

Josinei O. S. Business - 21/10/2019 Confirmed reviews ALL

E. COMERCIAL CORPORATIVO.

Olá Josinei, Meu nome é Catarina, sou Gerente Geral do ibis São José dos Campos Dutra e gostaria de agradecê-lo pelo tempo dedicado em avaliar nosso hotel. Coloco-me à disposição sempre que precisar. Esperamos revê-lo em breve. Atenciosamente, Catarina Costa Gerente Geral ibis São José dos Campos Dutra

Awesome

Customer review rating 4.2/5

Paschoal P. Business - 01/10/2019 Confirmed reviews ALL

Excellent stay. Good price and comfortable.

Dear Paschoal Aragao P., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Dutra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catarina Costa General Manager

No total satisfaction

Customer review rating 4.2/5

Deivilyn Business - 02/08/2019 Confirmed reviews ALL

The coffebreak started very late, 6:30 o´clock, the many people going to work at this time.

Dear Deivilyn M., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Dutra. It is always a pleasure to receive feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Catarina Carbonari General Manager

My stay at IBIS Dutra was fine.

Customer review rating 4.2/5

Anonymous Business - 29/07/2019 Confirmed reviews ALL

I was not impressed with the internet access. It seemed very unreliable.

Prezado sr Kenneth Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Em relação a internet sinto muito o Sr.t er tido essa sensação pois estamos aqui para oferecer o melhor serviço e a internet faz parte desse pacote. Atenciosamente,

Bedroom was OK, no more than OK.

Customer review rating 4.2/5

Carlos M. Families - 16/07/2019 Confirmed reviews ALL

The Bedroom was OK, some things looks like old or without maintenance. There were no hands towel or extra blanket.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Pleasant, peaceful, close to shopping

Customer review rating 4.2/5

L E. T. Solo - 12/07/2019 Confirmed reviews ALL

Being from the United States and with limited Portuguese speaking skills, I felt the staff was welcoming, attentive, and helpful. The hotel was clean and functional for my needs.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Tudo ok

Customer review rating 4.2/5

Maire Couples - 21/06/2019 Confirmed reviews ALL

Check in e check out tranquilo

good for the price

Customer review rating 4.2/5

Henrique Business - 10/06/2019 Confirmed reviews ALL

There wasn´t wool blanket or duvet available in the room. The rooms could have safety box.

Needs renovation!

Customer review rating 4.2/5

Marcelo S. Couples - 09/06/2019 Confirmed reviews ALL

The overall experience was Ok, but it is too expensive for the level of conservation. The bathroom looks dirty.

Ok

Customer review rating 4.2/5

Cecilia M. Families - 03/06/2019 Confirmed reviews ALL

It was ok! Nothing extraordinary! But the bed clothes was not good . there were stains in the sheets! That’s a no no

Great service

Customer review rating 4.2/5

Marcio S. Friends - 28/05/2019 Confirmed reviews ALL

The linen could be better preserved and washed. There were stains on it. The mattress wasn't great but wasn't bad as well. But one thing that is really worth mentioning is the service. Tania was responsible for my check in and check out. She was very kind and attentive. That kind of service makes the whole difference and I would surely recommend this Ibis more than other hotels in the region.

Dear Marcio ANDRE DE LIMA S., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Dutra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good experience

Customer review rating 4.2/5

Marco A. Couples - 27/05/2019 Confirmed reviews ALL

Excellent

Prezado Sr Marco A. Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente,

Check in Very slow

Customer review rating 4.2/5

Anonymous Business - 25/05/2019 Confirmed reviews ALL

Worst experience, the time consuming while checking in

Dear Walter Ivan Ugozzoli O., Thank you for taking the time to tell us about your experience at the ibis São José dos Campos Dutra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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