ibis São José dos Campos Dutra Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 6,661 reviews

ALLSAFE approved hotel

ibis Sao Jose dos Campos Dutra
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+ 15 Services

Hotel extras

  • The hotel is a 15-minute drive from Gov. Naudo Latel Bus Terminal

  • 5 min. away from São José do Rio Preto Airport

  • 1 min. from Presidente Dutra Highway

  • Events Room for up to 50 people

  • 47 miles from Guarulhos International Airport (GRU)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis São José dos Campos Dutra

Avenida Cidade Jardim 101
Jardim Satelite
SAO JOSE DOS CAMPOS - SP
12231675 são josé dos campos
brazil

Fax: (+55)12/21395955

Check-in from 12h00

Check out up to 12h00

  • By plane

    São José dos Campos Airport At 3km / 2 miles

  • By helicopter

    CTA At 1km / 0.62 miles

  • By car

    DUTRA At 0.1km / 0.06 miles

GPS:-23.2143614818, -45.8908098936

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

The ideal choice to feel good. A tasty menu with traditional cuisine. Simply a pleasure!

Our accommodation(s)

Cozy, modern and comfortable, with a cozy bed and bathroom. The room has everything to please you.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 100

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
ibis São José dos Campos Dutra

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,661 reviews

TripAdvisor Rating 3.5/5

746 reviews

Well located with fair price, but not good cleaning and well maintained room

Customer review rating 1.5/5

Ana J. R. Families - 01/12/2021 Confirmed reviews ALL

The location is very good related to the way to reach it and services around. The free self parking is a highly appreciated topic. But the maintenance of the rooms in terms of appearance and moreover the cleaning, made me rethink for a next stay. My perception was bad because of the bed sheets appearance and smell, the hair in the bathroom sink, the dirty signs in bathroom door and in the headboard. And the bathroom smell itself. It seemed to me that to allow a fair price the hotel reduces the cost affecting the quality. But the cleaning and overall appearance should never be affected by cost. It is directly linked to quality and consequently to the customer choice.

good as usual

Customer review rating 4.5/5

Anonymous Business - 28/11/2021 Confirmed reviews ALL

always nice, I know what to expect and have never any surprises

Well locares and clean.

Customer review rating 4.0/5

Enrique S. Couples - 17/11/2021 Confirmed reviews ALL

We only stayed few hours overnight. Quiet and clean.

poor service

Customer review rating 2.5/5

Vanessa Families - 03/11/2021 Confirmed reviews ALL

the hotel still operates on a contingency system, few employees, there is no standard of care and no room service

OK

Customer review rating 4.0/5

Alex T. D. M. Families - 23/08/2021 Confirmed reviews ALL

I have a horible experience with my bed. Is the worst experience that i had. My bed was terrible. The breakfast was good. Regards. Alex Tito de M.

Dear Alex, Thank you for taking the time to tell us about your experience at the ibis São José dos Campos Dutra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Juliana Frotscher Subgerente

Mediocre

Customer review rating 1.5/5

Anonymous Business - 11/08/2021 Confirmed reviews ALL

When we arrived the receptionist was asleep and it took us many attempts including trying to ring to wake them up so they could open the door. We understood that the door was locked as it was late, but surely one ring should have been enough. The room was very basic and not in a good condition. The water from the shower was almost cold. The corridors smelt of smoke.

Dear Mark John Harrison B., Thank you for taking the time to tell us about your experience at the ibis São José dos Campos Dutra. I am sorry that your experience did not meet your expectations. Sincerely, Juliana Frotscher Subgerente

Well located, friendly staffs

Customer review rating 5.0/5

Anonymous Business - 09/08/2021 Confirmed reviews ALL

I stayed only one night, the room was so clean and nice. If I need in the future, I would stay there again.

Dear Gustavo, We very much appreciate your comments regarding your stay at the ibis São José dos Campos Dutra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Frotscher Subgerente
Customer review rating 0.5/5

Andreas N. Solo - 22/07/2021 Confirmed reviews ALL

The room where I stayed had bed bugs and I have been picked all over my body. A few started to appear after a couple of days but I didn’t pay so much attention on it, but now when I am home I have around 50-60 stings all over my body. I stayed in room 659. I have now also washed all my clothes and really hope I won’t get any into my house that would get to my family. Previously I have stayed many times at Ibis hotels, but I really feel bad now.

Andreas, The hotel's general manager will contact you for further clarification. Best Regards, Juliana Frotscher Subgerente

good stay although the air conditioner was not working

Customer review rating 3.5/5

Karin Business - 20/07/2021 Confirmed reviews ALL

good hotel, however, the air conditioner was not working and the room became too hot at the night.

Karin, I would like to thank for taking the time to review our hotel. Inform you that we will exchange and update our entire air conditioning system. Once again, thank you for your comments and I am available whenever you need. Best Regards, Juliana Frotscher Subgerente
Customer review rating 5.0/5

Tiago A. Families - 04/05/2021 Confirmed reviews ALL

Equipe educada e atenciosa!

Olá Tiago, Meu nome é Catarina, sou Gerente Geral do ibis São José dos Campos Dutra e gostaria de agradecê-lo pelo tempo dedicado em avaliar nosso hotel. É com grande satisfação que recebemos seus elogios. Trabalhamos diariamente para oferecer ums serviço de qualidade e seu reconhecimento é muito importante para nós. Ficariamos felizes se pudesse compartilhar sua experiência com outros viajantes no Tripadvisor: https://tinyurl.com/ibis-dutra Mais uma vez agradeço seus comentários e coloco-me à disposição sempre que precisar. Esperamos revê-lo em breve. Atenciosamente, Catarina Costa Gerente Geral ibis São José dos Campos Dutra

Good stay, friendly, helpful staff.

Customer review rating 4.5/5

Ramon L. Business - 01/04/2021 Confirmed reviews ALL

I was there just for a day and I need to meet with a colleague to do some work. The staff was very accommodating and allowed us to sit at a table in the dining area to work. After we finished, I remembered that I needed to make a call for which I needed privacy, but I had already checked out. The person at the front desk let me go back to my room, where I made the call.

Dear Ramon L., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Dutra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catarina Costa General Manager ibis São José dos Campos Dutra

More and less

Customer review rating 3.5/5

Ana C. L. D. A. Business - 21/02/2021 Confirmed reviews ALL

The bathroom had a problems with water.

Dear Ana Cristina Leao de A., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Dutra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Frotscher ibis São José dos Campos Dutra

Loud and very old air conditioning

TripAdvisor rating 3.0/5

986joev Business - 10/11/2019 TripAdvisor review

The air conditioning was very loud and very old . Needs to be exchanged or completely overhauled. The only alternative room was a room for handicapped people. Was a little complicated to use because shower and toilret was separate from sink and mirror.

Dear Sir, We appreciate your comments. We inform that next year our system of air conditioned will be totally renewed. Our hotel is constantly being renovated to always offer an updated and comfortable place. We hope to see you soon. Attentively, Catarina Costa General Manager

TERRIBLE EXPERIENCE

TripAdvisor rating 1.0/5

acelinomuller Family - 24/05/2019 TripAdvisor review

n May 20, 2019 I stayed at this hotel. The 1st apartment was with the air conditioning broken.I was transferred to a 2nd apartment, also without air conditioning. Again transferred, now to the 3rd apartment, by surprise, also without air conditioning.The desk clerk said that it was a problem in the central system. So ... I opened the window and tried to sleep, despite the heat.I will not be returning to this hotel.

Prezado Acelino Lamentamos o ocorrido, o problema pontual no ar condicionado foi sanado. Esperamos recebê-lo novamente em nosso hotel. Atenciosamente

Good location, very practical.

TripAdvisor rating 4.0/5

MarcioM379 Solo travel - 18/04/2019 TripAdvisor review

Just beside the Vale Sul shopping mall and Walmart supermarket you can have basically everything you need at a walking distance. The free parking is also a good service offered by the hotel. Very good option to stay on business or traveling with your family.

Prezado Sr Marcio! Obrigada por contribuir com sua avaliação! Esperamos revê-lo em breve. Atenciosamente

Nice to be back

TripAdvisor rating 4.0/5

MarcioM379 Couples - 05/05/2018 TripAdvisor review

Every time I come back to São José dos Campos this is my choice because of the good cost/benefit and the location that provides a quick access to wherever I need to go for the purpose of my trip to this town.

Excelent Breakfast and location. Overpriced and tasteless burger

TripAdvisor rating 3.0/5

Jose Luis d Family - 14/06/2017 TripAdvisor review

We had a little trouble at check-in. The magnetic cards that was given lost the informations sometimes, because of that, we can't open the room's door or the garage without pass at reception to get another card every now and then. The room is very clean and cozy. It has a good size bed and a bathroom also very clean too. About the bathroom, my wife just complains about the hair dryer because she thinks that is a little weak. The location is perfect because is just in front of Vale Sul mall, just a 5 minutes walk. The first night we decided to eat at the hotel, and we asked about a recomendation on the menu. We just followed the recomendation that was given and we asked for the Ibis's burger. The burger is completely tasteless, overpriced and the meat is just a little bigger than a meat-ball. If you plan stay here in the future, go eat at the mall. It's almost the same price and it has so many better options.

Desde já gostaríamos de agradecer pelos comentários postados. Para nós, as avaliações dos nossos clientes são muito valorosas, pois nos norteiam a melhorias constantes. Ficamos a disposição. Atenciosamente, Karina Passadiço Ibis SJC Dutra

It was better

TripAdvisor rating 2.0/5

Antonio Carlos C Family - 27/12/2016 TripAdvisor review

terrible check in, peopleo not well trainned. System didn`t show that the rooms were paid. the check in took about 15 minutes, after a 6 hours travelling this is not a good experience. this hotel was the main place to stay during my family trips, not anymore

scrambled eggs

TripAdvisor rating 4.0/5

ccassens Business - 02/04/2016 TripAdvisor review

It is a standard IBIS, conveniently located close to a high way and to a shopping mall. (to compensate poor dinner options as many IBIS). The top "feature" of this IBIS: Scrambled eggs at breakfast. Real eggs, really scrambled, tastefully. They should teach other IBIS!!!

Agradecemos imensamente pelos comentários postados. Para nós é muito importante recebermos retornos sobre a experiência na estadia em nosso Hotel. Esperamos revê-lo em breve Equipe Ibis SJC Dutra

PLEASED

TripAdvisor rating 4.0/5

rubensv2016 Couples - 04/01/2016 TripAdvisor review

Pleased, in general. People at the front desk were kind and friendly. Accomodations very reasonable for the price. Excellent location, acroos the Vale Sul Mall. Will return whenever possible to this Hotel.

Desde já gostaríamos de agradecer pelos comentários postados. Para nós, as avaliações dos nossos clientes são muito valorosas, pois nos norteiam a melhorias constantes. Ficamos a disposição. Atenciosamente, Karina Passadiço Ibis SJC Dutra

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