Mercure São José dos Campos Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 6,296 reviews

ALLSAFE approved hotel

Information message

Mercure Sao Jose dos Campos Hotel
See on a map
+ 21 Services

Hotel extras

  • Take it easy by the pool and keep healthy in the hotel's gym

  • For corporate events, use one of our 5 fully equipped rooms

  • Mercure São José dos Campos is a 6-minute drive from local hospitals

  • 13-minute drive to Presidente Dutra Highway

  • 15-minute drive to São José dos Campos International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure São José dos Campos Hotel

Avenida Dr Jorge Zarur
81 Torre II Jardim Apolo
12243081 são josé dos campos
brazil

Fax: (+55)12/39042301

Check-in from 14h00

Check out up to 12h00

  • DE SP PARA SÃO JOSÉ DOS CAMPOS:  Pássaro Marrom Terminal Tietê SP

  • By plane

    CONGONHAS APT At 100km / 62.14 miles

  • By plane

    GUARULHOS INT APT At 74km / 45.99 miles

  • By plane

    SAO JOSE DOS CAMPOS At 10km / 6.21 miles

  • By car

    ROD PRESIDENTE DUTRA km 154 At 2.5km / 1.55 miles

GPS:-23.205166, -45.904964

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

M Bar & Cozinha

M Bar & Cozinha ensures a warm and cool atmosphere. Menu travels through concepts of regional and international dishes, pleasing to all tastes.

Our accommodation(s)

Superior apartment with 236 sq. ft. (22 m²), double bed, TV, air conditioning and hairdryer in the bathroom.

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 152

  • Maximum capacity: 46 people

Find out more

Our guest reviews for
Mercure São José dos Campos Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,296 reviews

TripAdvisor Rating 4.0/5

686 reviews

Excellent location in SJC

Customer review rating 4.5/5

Marcos Solo - 12/01/2022 Confirmed reviews ALL

The hotel is very well located in Sao Jose dos Campos, near a mall and supermarket. Breakfast is excellent. On the other hand, my room was quite old, furniture and bathroom must be updated.

Dear Marcos Goncalves Q., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luis Fernando General Manager

Observation about the hotel facilities

Customer review rating 4.0/5

Carlos Couples - 25/12/2021 Confirmed reviews ALL

I noted the hotel has only one 1 suite for handicapped people like my wife and during my vacation there is no special apartment for her because the available was occupied. On the other hand, a hotel classified as four stars has a suite for couples with only one chair and one sofa...

Dear Carlos, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleteia Sgorlon Sub-Gerente Geral Mercure & Ibis Colinas

Very happy

Customer review rating 4.5/5

Mark B. Business - 18/12/2021 Confirmed reviews ALL

Very happy with my stay,all main reception staff can talk English as my Portuguese is not very good

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Good Stay

Customer review rating 3.5/5

Lina Business - 11/11/2021 Confirmed reviews ALL

The rooms are good. however, there is one little soap at the bathroom, and also no sign for "DO NOT CLEAN MY ROOM", so they knocked at my door 3 times everyday.

Lina, Thank you for taking the time to tell us about your experience at the Mercure São José dos Campos Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleteia Sgorlon

Good location! Room need some updates

Customer review rating 4.0/5

Adriana K. Solo - 27/10/2021 Confirmed reviews ALL

Valet parking at night was very rude

Dear Adriana, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Historically nice Suffering of Excel’s gang

Customer review rating 3.5/5

Anonymous Families - 26/10/2021 Confirmed reviews ALL

Used to be one of the finest hotels in the region for decades However because of action of lovely excel’ cost cutters the hotel now lie down in decline . Limited and poorly served breakfast , early shutdown lounge bar Really sad

Dear Lucas S., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleteia Sgorlon Mercure & Ibis Colinas

Well located

Customer review rating 4.5/5

Jorge B. Families - 13/09/2021 Confirmed reviews ALL

Nice reception, clean spaces, good breakfast.

Dear Jorge, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Great location fair prices

Customer review rating 5.0/5

Leandro R. Couples - 02/09/2021 Confirmed reviews ALL

Great choice when in Sao Jose dos Campos. Excellent location. Fair price and comfortable rooms.

Dear Leandro, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Well located, good furniture, elegant

Customer review rating 3.5/5

Eugenio T. Business - 01/09/2021 Confirmed reviews ALL

Everything ran well, the only issue was the electrical sockets, they are not compatible with the brazilian regulation, and it was not properly informed in the reservation, if it was correctly informed, I would have traveled prepared with a socket adaptor, instead, I had to go out and buy one for me.

Dear Eugenio, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Perfect

Customer review rating 5.0/5

Isabela A. Couples - 30/08/2021 Confirmed reviews ALL

Everything about the hotel was good. Costumer service, price, location, everything!

Dear Isabela, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Excellent location and fair rates

TripAdvisor rating 5.0/5

leandroantunes 30/08/2021 TripAdvisor review

Great location, excellent rates, and comfortable bed. The breakfast could be improved, and same for the parking lot that is a bit confusing... every 1st time on the day you take your car out you need to pay for the daily. Why not to charge advance or at the end?

Dear Leandro, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Nice stay

TripAdvisor rating 5.0/5

jspangler2019 Business - 07/12/2019 TripAdvisor review

I have stayed at location often and it is great every time. This time I reserved a suite and the room is awesome. Highly recommend this location for shopping and locations of excellent eateries. Also close to businesses, but traffic is an issue.

Dear Guest, I appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Rodrigo Chediek General Manager

Business trip for 4 days

TripAdvisor rating 4.0/5

John G Business - 30/06/2019 TripAdvisor review

Nice clean hotel convenient to a mall and many restaurants i. 10 minute walking distance. Bartender Sal is great . Has pool a d small workout area. Buffet breakfast. Comfortable bedding. Clean convenient

Dear John G, Thank you very much for your review. Its always a pleasure to receive positive feedbacks. Your comments were sent to our staff, specially Salvatore. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Work and Tourism

TripAdvisor rating 3.0/5

bruno m Family - 22/02/2019 TripAdvisor review

I'm used to stay in São José for weekends and unfortunately this hotel is getting old fashioned, mattress too soft, noise/dirty air conditioner etc. There's also the old issue related to Valet service, it always a time consumer. Restaurant and common area is good and sophisticated.

Dear Bruno, Thank you for taking the time to tell us about your experience at the ibis São José dos Campos Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager

It's a nice place to stay

TripAdvisor rating 5.0/5

amacedo001 Family - 17/09/2018 TripAdvisor review

Hotel located close to a shopping center, another convenience stores , gas station and inear the nice Vila Ema neighborhood.The hotel accomodations as a whole are professionally disposed having good interior architectural design

Dear Guest, Its a pleasure to receive your review. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Rodrigo Chediek General Manager

Comments about my stay

TripAdvisor rating 4.0/5

X510YUcarlosp Couples - 05/04/2017 TripAdvisor review

Firstly the guy of the front desk don't find my apartment reservation ( I done it by Internet...); During my stay the treatment to me and my wife was very courteous; The breakfast and the dinners were very good with a lot of dish and beverage choices; Finally at end of my stay appeared a new problem: I was surcharged: the guy on duty at the front desk presented to me a bill with breakfast billing and I paid it in advance when the reservation. I paid it but after it, on Monday, I present a claim to the manager and the refund was provided.

Dear Guest, Greatly appreciate your comments regarding your stay at the Mercure Sao Jose Dos Campos. This information will be shared with our team and I'm sure that your feedback will be an encouragement to continue to improve the quality of our services. Thanks again for letting us know about your experience. Regards, Felipe Marinho Quality Mercure Sao Jose dos Campos

Good choice in São Jose dos Campos

TripAdvisor rating 5.0/5

Adriana V Family - 28/03/2017 TripAdvisor review

Good hotel, excellent breakfast (delicious french butter inlcuded).Near everything, good restaurants, mall etc.Very very clean, Nice amenities, a plesant Nespresso coffee machine that makes a difference. Reception desk as well as the whole staff very good.

Dear Adriana, We appreciate this positive feedback regarding your stay at the Mercure São José dos Campos. Thanks for sharing your experience with us and other travellers, your opinion is very important to us. We hope to welcome you again soon! Sincerely, Felipe Marinho Quality Mercure São José dos Campos

A good place to stay in SJC

TripAdvisor rating 5.0/5

amacedo001 Family - 03/03/2017 TripAdvisor review

Facilities and services are quite good: happy staying! Mercure SJC Hotel is very well located, near a large streets intersection and shopping amenities. The nearby neighborhood of Vila Ema is mainly residential, mixed with top comercial stores.

Dear Guest, Thank you for your review regarding your stay at Mercure São José dos Campos. We appreciate your time to answer this questionnaire, our goal is to serve well our guests, with your feedback we trust we are on the right path. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felipe Marinho Quality Mercure São José dos Campos

a fast trip

TripAdvisor rating 5.0/5

dcs s Business - 22/06/2016 TripAdvisor review

it was a fast business trip to solve some problems. It iss a very good hotel in the centre e near a big Market where you can buy anything you wish. a big and clean bed wait for you after a business and tiring day.

Dear Dante, We appreciate this positive feedback regarding your stay at the Mercure São José dos Campos. Thanks for sharing your experience with us and other travellers, your opinion is very important to us. We hope to welcome you again soon. Sincerely, Felipe Marinho Quality Mercure São José dos Campos

family visit

TripAdvisor rating 5.0/5

LeliaAR Family - 23/11/2015 TripAdvisor review

my family leaves at Sao Jose dos Campos and i love going there to visit my son and children the hotel is very nice and i always ask for an upgrade and late check out and fortunaly they gave me and i have also an accord hotel card to facilities

Boa noite Lelia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Francisco Cid Front Desk Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in são josé dos campos