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Mercure São José dos Campos Hotel 4 stars

Customer review rating 4.4/5 5,513 reviews

ALLSAFE approved hotel

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Room 1

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Mercure São José dos Campos Hotel
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+ 21 Services

Hotel extras

  • Take it easy by the pool and keep healthy in the hotel's gym

  • For corporate events, use one of our 5 fully equipped rooms

  • Mercure São José dos Campos is a 6-minute drive from local hospitals

  • 13-minute drive to Presidente Dutra Highway

  • 15-minute drive to São José dos Campos International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure São José dos Campos Hotel

Avenida Dr Jorge Zarur
81 Torre II Jardim Apolo
12243081 são josé dos campos
brazil

Tel: +551239042300

Fax: (+55)12/39042301

Check-in from 14h00

Check out up to 12h00

  • DE SP PARA SÃO JOSÉ DOS CAMPOS :  Pássaro Marrom Terminal Tietê SP

  • By plane

    CONGONHAS APT At 100km / 62.14 miles

  • By plane

    GUARULHOS INT APT At 74km / 45.99 miles

  • By plane

    SAO JOSE DOS CAMPOS At 10km / 6.21 miles

  • By car

    ROD PRESIDENTE DUTRA km 154 At 2.5km / 1.55 miles

GPS :-23.205166, -45.904964

Our accommodation(s)

Superior apartment with 236 sq. ft. (22 m²), double bed, TV, air conditioning and hairdryer in the bathroom.

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Room

Our restaurants and bars

M Bar & Cozinha

Type of cuisine: International

M Bar & Cozinha ensures a warm and cool atmosphere. Menu travels through concepts of regional and international dishes, pleasing to all tastes.

ZOND

Non contractual photo

Our gastronomic space offers an innovative concept, with connected areas that seek to provide guests with the best possible experience

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 152 m²

  • Maximum capacity: 46 people

Find out more

Our guest reviews for
Mercure São José dos Campos Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,513 reviews

tripadvisor

TripAdvisor Rating 4.0/5

674 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

excellent lodging.

Customer review rating 5.0/5

Joao M. D. S. H. Families - 14/04/2021 Confirmed reviews ALL

It was a great experience.

Dear João, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Well located and good for staying

Customer review rating 4.0/5

Maris M. Business - 07/04/2021 Confirmed reviews ALL

Good check in condition , even I’ve already arrived at night

Dear Maris, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Good stay

Customer review rating 5.0/5

Carlos E. M. F. Families - 12/03/2021 Confirmed reviews ALL

In general was good experience!

Dear Cadu, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Hotel top

Customer review rating 5.0/5

Ricardo C. Business - 13/02/2021 Confirmed reviews ALL

Excelente

Prezado Ricardo, Agradeço muito pelos comentários sobre sua hospedagem no Mercure Colinas. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Mercure Colinas. Atenciosamente, Beatriz Cavaciocchi Gerente Geral Mercure Colinas

In general, was good.

Customer review rating 3.0/5

Arthur F. R. M. Business - 24/01/2021 Confirmed reviews ALL

The biggest problem was Air Conditioning because It was high noising. The other point is related with the lunch. It was dry, without seasoning and the accompaniments aren't proportional.

Dear Arthur, Thank you for taking the time to tell us about your experience at the Mercure São José dos Campos Hotel. I am sorry that your experience with your lunch did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Disappointed with loyalty program

Customer review rating 3.0/5

Claudia V. M. Business - 29/12/2020 Confirmed reviews ALL

I have chosen this property because I have been part of the Accor Loyalty program for many years now and I know that if I do not stay at a property at least once a year my points will expire. This was the only trip I have taken this year and I have deliberately decided to stay at Mercure in order to "save my points". Not only I am surprised to see that only one night (instead of two) has been credited to my account, but also I have lost almost 10,000 points (all points I have accumulated throughout the past 6 years). I am certainly disappointed.

Great service great food

Customer review rating 4.5/5

Katherine K. Business - 06/11/2020 Confirmed reviews ALL

Was treated with respect and curiously. Everyone tried to help me with the language barrier

Dear Katherine, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Nice stay (again)

Customer review rating 4.5/5

C. R. Z. Couples - 26/10/2020 Confirmed reviews ALL

This was the 3rd time at Mercure and the stay was fine, like all the previous ones.

Dear Claudio, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Excellent in every way

Customer review rating 5.0/5

Tereza B. Families - 13/10/2020 Confirmed reviews ALL

Superb customer service. Everyone goes above and beyond. Breakfast staff all stars!

Dear Tereza, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Good Stay with Family

Customer review rating 4.5/5

Prv Families - 06/10/2020 Confirmed reviews ALL

Confortable and calm stay at Sao Jose dos Campos-SP-Brazil 2 bedrooms for my family Fair price well located agile procedures eletric generator helped a loot due to lack on city public energy sourcing

Dear Paulo, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Good Stay

Customer review rating 5.0/5

Roberto Business - 24/08/2020 Confirmed reviews ALL

It was perfect.

Dear Roberto, We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Nice stay

TripAdvisor rating 5.0/5

jspangler2019 Business - 07/12/2019 TripAdvisor review

I have stayed at location often and it is great every time. This time I reserved a suite and the room is awesome. Highly recommend this location for shopping and locations of excellent eateries. Also close to businesses, but traffic is an issue.

Dear Guest, I appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Rodrigo Chediek General Manager

Business trip for 4 days

TripAdvisor rating 4.0/5

John G Business - 30/06/2019 TripAdvisor review

Nice clean hotel convenient to a mall and many restaurants i. 10 minute walking distance. Bartender Sal is great . Has pool a d small workout area. Buffet breakfast. Comfortable bedding. Clean convenient

Dear John G, Thank you very much for your review. Its always a pleasure to receive positive feedbacks. Your comments were sent to our staff, specially Salvatore. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Work and Tourism

TripAdvisor rating 3.0/5

bruno m Family - 22/02/2019 TripAdvisor review

I'm used to stay in São José for weekends and unfortunately this hotel is getting old fashioned, mattress too soft, noise/dirty air conditioner etc. There's also the old issue related to Valet service, it always a time consumer. Restaurant and common area is good and sophisticated.

Dear Bruno, Thank you for taking the time to tell us about your experience at the ibis São José dos Campos Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager

It's a nice place to stay

TripAdvisor rating 5.0/5

amacedo001 Family - 17/09/2018 TripAdvisor review

Hotel located close to a shopping center, another convenience stores , gas station and inear the nice Vila Ema neighborhood.The hotel accomodations as a whole are professionally disposed having good interior architectural design

Dear Guest, Its a pleasure to receive your review. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Rodrigo Chediek General Manager

Comments about my stay

TripAdvisor rating 4.0/5

X510YUcarlosp Couples - 05/04/2017 TripAdvisor review

Firstly the guy of the front desk don't find my apartment reservation ( I done it by Internet...); During my stay the treatment to me and my wife was very courteous; The breakfast and the dinners were very good with a lot of dish and beverage choices; Finally at end of my stay appeared a new problem: I was surcharged: the guy on duty at the front desk presented to me a bill with breakfast billing and I paid it in advance when the reservation. I paid it but after it, on Monday, I present a claim to the manager and the refund was provided.

Dear Guest, Greatly appreciate your comments regarding your stay at the Mercure Sao Jose Dos Campos. This information will be shared with our team and I'm sure that your feedback will be an encouragement to continue to improve the quality of our services. Thanks again for letting us know about your experience. Regards, Felipe Marinho Quality Mercure Sao Jose dos Campos

Good choice in São Jose dos Campos

TripAdvisor rating 5.0/5

Adriana V Family - 28/03/2017 TripAdvisor review

Good hotel, excellent breakfast (delicious french butter inlcuded).Near everything, good restaurants, mall etc.Very very clean, Nice amenities, a plesant Nespresso coffee machine that makes a difference. Reception desk as well as the whole staff very good.

Dear Adriana, We appreciate this positive feedback regarding your stay at the Mercure São José dos Campos. Thanks for sharing your experience with us and other travellers, your opinion is very important to us. We hope to welcome you again soon! Sincerely, Felipe Marinho Quality Mercure São José dos Campos

A good place to stay in SJC

TripAdvisor rating 5.0/5

amacedo001 Family - 03/03/2017 TripAdvisor review

Facilities and services are quite good: happy staying! Mercure SJC Hotel is very well located, near a large streets intersection and shopping amenities. The nearby neighborhood of Vila Ema is mainly residential, mixed with top comercial stores.

Dear Guest, Thank you for your review regarding your stay at Mercure São José dos Campos. We appreciate your time to answer this questionnaire, our goal is to serve well our guests, with your feedback we trust we are on the right path. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felipe Marinho Quality Mercure São José dos Campos

a fast trip

TripAdvisor rating 5.0/5

dcs s Business - 22/06/2016 TripAdvisor review

it was a fast business trip to solve some problems. It iss a very good hotel in the centre e near a big Market where you can buy anything you wish. a big and clean bed wait for you after a business and tiring day.

Dear Dante, We appreciate this positive feedback regarding your stay at the Mercure São José dos Campos. Thanks for sharing your experience with us and other travellers, your opinion is very important to us. We hope to welcome you again soon. Sincerely, Felipe Marinho Quality Mercure São José dos Campos

family visit

TripAdvisor rating 5.0/5

LeliaAR Family - 23/11/2015 TripAdvisor review

my family leaves at Sao Jose dos Campos and i love going there to visit my son and children the hotel is very nice and i always ask for an upgrade and late check out and fortunaly they gave me and i have also an accord hotel card to facilities

Boa noite Lelia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Francisco Cid Front Desk Manager

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