Mercure São José dos Campos Hotel 4 stars

TripAdvisor rating 4.0/5 649 reviews
Mercure São José dos Campos Hotel
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+ 17 Services
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Room 1

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Hotel extras

  • Privilege Apartments perfect for special occasions

  • Romantic night in a modern suite with a whirlpool bath, linen, towels and exclusive amenities

  • Stay close to the best bars and restaurants in the city and Vicentina Aranha park

  • Strictly non-smoking hotel

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Self service business centre

Hotel location

Mercure São José dos Campos Hotel

Avenida Dr Jorge Zarur
81 Torre II Jardim Apolo
12243081
são josé dos campos
brazil

Tel: +551239042300

Fax: (+55)12/39042301

Contact email

Check-in from 12h00

Check out up to 12h00

  • DE SP PARA SÃO JOSÉ DOS CAMPOS :   Pássaro Marrom Terminal Tietê SP

  • By plane

    CONGONHAS APT At 100km / 62.14 miles

  • By plane

    GUARULHOS INT APT At 74km / 45.99 miles

  • By plane

    SAO JOSE DOS CAMPOS At 10km / 6.21 miles

  • By car

    ROD PRESIDENTE DUTRA km 154 At 2.5km / 1.55 miles

GPS :-23.205166, -45.904964

Our accommodations

Superior Apartment (215 sq. ft./20 m²), double bed, TV, air conditioning and hairdryer in the bathroom. Superior Apartment (215 sq. ft./20 m²), twin beds, TV, air conditioning and hairdryer in the bathroom.

Superior Suite with one king size bed

  • Max. number of persons: 2
  • Area: From 44
  • Views: City side, Panorama view, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior apartment with one king bed

  • Max. number of persons: 3
  • Area: From 22
  • Views: Pool side, Hills view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Apartment with one King bed

  • Max. number of persons: 3
  • Area: From 22
  • Views: Hills view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege apartment with a king bed

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior apartment with two single beds

  • Max. number of persons: 3
  • Area: From 22
  • Views: City side, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

M Bar & Cozinha

Type of cuisine: International

M BAR & COZINHA

Photo non contractuelle / Strictly non binding

Our gastronomic space offers an innovative concept, with connected areas that seek to provide guests with the best possible experience

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 152

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure São José dos Campos Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,705 reviews

tripadvisor

TripAdvisor Rating 4.0/5

649 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice stay

TripAdvisor rating 4.0/5

jspangler2019 Business - 07/12/2019 TripAdvisor review

I have stayed at location often and it is great every time. This time I reserved a suite and the room is awesome. Highly recommend this location for shopping and locations of excellent eateries. Also close to businesses, but traffic is an issue.

Poor

Customer review rating 4.4/5

Jeff Z. Families - 03/12/2019 Confirmed reviews ALL

Nice staff but not enough of them! There was 1 person working on the desk when we were trying to sort out our key card and big queue. There were more people working,in the valet car parking and to be brutally honest utterly inefficient. We had to change our key cars 4 times because you have to use in the lift.

Dear Jeffrey Z., Thank you for taking the time to tell us about your experience at the Mercure São José dos Campos Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager

Satisfied

Customer review rating 4.4/5

Aline Business - 21/11/2019 Confirmed reviews ALL

Very Good

Dear Aline Silva Alves B., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Fear

Customer review rating 4.4/5

Felipe Business - 17/11/2019 Confirmed reviews ALL

It was ok, was good. For my next time it will be good to have more options at breakfast for the eggs.

Dear Felipe Yepes G., Thank you for taking the time to tell us about your experience at the Mercure São José dos Campos Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager

Good hotel but needs better infrastructure; will not return soon

Customer review rating 4.4/5

Crr Business - 08/11/2019 Confirmed reviews ALL

Good location, temporarily made bad due to road construction right at the hotel entrance. Very poor Wi-Fi service (low speed, unstable), which is critical for those who need to work at night. The air conditioner in my room was not working properly, shutting down by itself. Poor lighting at the work desk. Poor parking valet service, slow and unfriendly. On the other hand, quite good restaurant service, and an excellent bed.

Dear Criso R., Thank you for taking the time to tell us about your experience at the Mercure São José dos Campos Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager

The trip was OK. Not great, but not bad.

Customer review rating 4.4/5

Anonymous Business - 01/11/2019 Confirmed reviews ALL

Overall OK experience. Good things: The room was quiet, the mini-bar was restocked on a timely manner, the check-in and check-out experience was very good, and Salvadore, the evening bartender, is GREAT! Not good things: Room service. The first evening (Sunday night) I ordered room service at 21:00, and it was delivered at 22:30! It took 90 minutes for me to get a pizza and salad! That is way too long. The other complaint is coffee - it would be great if you had a coffeemaker in the room with real coffee, not just a kettle that heats water for instant coffee.

Dear Donald Frank S., Thank you for taking the time to tell us about your experience at the Mercure São José dos Campos Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager
Customer review rating 4.4/5

Anonymous Business - 20/10/2019 Confirmed reviews ALL

Checkout e check in simples, rápido e eficiente

Prezado, Apreciamos imensamente seus comentários referentes a sua hospedagem no Mercure São José dos Campos. Seus comentários foram compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos continuar contando com sua confiança. Sinceramente, Rodrigo Chediek Gerente Geral

good

Customer review rating 4.4/5

Vanessa Business - 17/10/2019 Confirmed reviews ALL

good location but very simple for Mercure group

Dear Vanessa A., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

My stay was not the same as my other colleagues

Customer review rating 4.4/5

Feyza Business - 13/10/2019 Confirmed reviews ALL

Hi' I am a program manager in an aviation company and I have stayed in your hotel Sao Jose Mercury with my two other colleagues for a business trip. However, it was not pleasant. the room facilities were not the same for me as my other colleague `Talha Karahan` / He had a coffee maker/water boiler in his room and he was able to enjoy tea at night however I did not have this in my room. I requested from the concierge on my first day, they said they will bring it but they did not/ My company paid the same amount for three of us, however I did not have the same facilities as a manager. We will be making another trip to Sao Jose at the end of October but I am afraid I won't choose your hotel again. I would like this discomfort to be compensated via points or membership upgrade, otherwise, I will be continuing choosing Hilton group for our future stays.

Dear Feyza G., Thank you for taking the time to tell us about your experience at the Mercure São José dos Campos Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager

Doing business in Sao Jose dos Campos

Customer review rating 4.4/5

Orlando G. Business - 11/10/2019 Confirmed reviews ALL

This was not the first time staying at the Mercure Sao Jose dos Campos on a business trip.

Nice experience!

Customer review rating 4.4/5

Vinicius Z. Business - 07/10/2019 Confirmed reviews ALL

The experience was great, but some things could be a little better. Some of my clothes got stained in laundry room, the toilet paper dispenser was broken and the room light switches didn't work very well. The walls are a bit too thin, so we can hear all the conversations from adjacent rooms. Other than that, the hotel has great facilities, great food, and the staff is really committed to deliver the best experience to the customer.

Dear Jie Z. Valls S., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Rodrigo Chediek General Manager

Great Staff.

Customer review rating 4.4/5

Heinz K. Business - 30/09/2019 Confirmed reviews ALL

Great Staff, able to provide assistance and information. Always cheerful and pleasant. It was a pleasure to stay at the hotel.

Dear Heinz K., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Short stay but great moments!

Customer review rating 4.4/5

Fabricio V. Business - 13/09/2019 Confirmed reviews ALL

It was a short stay in Sao Jose dos Campos, but for sure will be my next choice when I come back! The room and breakfast were fantastic.

Dear Fabricio Alves V., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Love Brazil

Customer review rating 4.4/5

Joe E. Business - 12/09/2019 Confirmed reviews ALL

I have stayed at this location in Colinas many times and the staff and accommodations are always perfect.

Dear Joe S., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Pleasant stay

Customer review rating 4.4/5

Hagai Business - 06/09/2019 Confirmed reviews ALL

Comfortable and friendly, good breakfast. I recommend that the shower door would be fixed, as well as the flush toilet. Could not connect to the hotel wifi

Dear Hagai S., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Very pleased with stay

Customer review rating 4.4/5

Anonymous Business - 30/08/2019 Confirmed reviews ALL

Appreciated the assistance provided by the front desk staff.

Dear Michael Gary R., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Atendeu as minhas espectatívas.

Customer review rating 4.4/5

Osmar S. M. Business - 27/08/2019 Confirmed reviews ALL

Dentro do esperado.

Prezado, Apreciamos imensamente seus comentários referentes a sua hospedagem no Mercure São José dos Campos. Seus comentários foram compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos continuar contando com sua confiança. Sinceramente, Rodrigo Chediek Gerente Geral

Clean convenient Hotel

Customer review rating 4.4/5

Jack G. Business - 24/08/2019 Confirmed reviews ALL

The Mercure Hotel is a reasonably priced hotel with a restaurant and bar as well as a outdoor pool roof deck it is convenient to restaurants about a 15-minute walk away or a large shopping mall just across the street the staff is friendly and helpful they also have valet parking there

Dear John G., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience Sincerely, Rodrigo Chediek General Manager

Good

Customer review rating 4.4/5

Igor T. M. Business - 21/08/2019 Confirmed reviews ALL

Good

Prezado, Apreciamos imensamente seus comentários referentes a sua hospedagem no Mercure São José dos Campos. Seus comentários foram compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos continuar contando com sua confiança. Sinceramente, Rodrigo Chediek Gerente Geral

Nice location, Efficient Staff, outstanding stay

Customer review rating 4.4/5

Nice L. E. S. J. W. D. Business - 20/08/2019 Confirmed reviews ALL

Mercure SJ Campos always exceed my expectations. Having stayed over a month in Scotland - Edinburgh and Inverness I realized how the combination of dedicated staff, forward thinking management make the difference, for far better. Mercure SJ Campos is light years ahead of the two units - respectively Mercure Princess Edinburgh and Mercure Inverness. Both, old and arrogant style with badly conserved installation. Added of lack of motivation of the staff. Totally opposite to what I always found at Mercure SJ Campos. Wish it will continue to improve themselves.

Dear Lucas S., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager
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