Mercure Sao Jose dos Campos

Mercure Sao Jose dos Campos 4 stars

Customer review rating (ALL Rating) 4.4/5 1,706 reviews

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Hotel extras

  • Take it easy by the pool and keep healthy in the hotel's gym

  • For corporate events, use one of our 5 fully equipped rooms

  • Mercure São José dos Campos is a 6-minute drive from local hospitals

  • 13-minute drive to Presidente Dutra Highway

  • 15-minute drive to São José dos Campos International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Sao Jose dos Campos

Avenida Dr Jorge Zarur, 81 Torre II Jardim Apolo
12243081 SAO JOSE DOS CAMPOS
Brazil

GPS:-23.205166, -45.904964

Telephone +55 12 3904-2300

Fax +55 12 3904-2301

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

M Bar & Cozinha

M Bar & Cozinha ensures a warm and cool atmosphere. Menu travels through concepts of regional and international dishes, pleasing to all tastes.

Our accommodation(s)

Superior apartment with 236 sq. ft. (22 m²), double bed, TV, air conditioning and hairdryer in the bathroom.

Room

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 22 m² / 236 sq ft
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities(...)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,706 reviews

TripAdvisor Rating  4.0/5  698 reviews

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good hotel location, little bit noisy inside.

Dear Leos Z., We very much appreciate your comments regarding your stay at the Mercure Sao Jose dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luis Fernando Miyamura General Manager

No invoice for international companies

Customer review rating 2.5/5

David Business - Confirmed reviews ALL

I kindly asked the hotel to provide an invoice with the data of my company in Germany, including the adress. They did not do that and said that this is not possible. I can't believe them, because I stayed in more thatn 30 different hotels in Brazil in the last years and this was ever possible. Very strange behavior from the hotel.

Dear David Carlos D., Thank you for taking the time to tell us about your experience at the Mercure Sao Jose dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luis Fernando General Manager

Friendly staff

Customer review rating 5.0/5

Ren Business - Confirmed reviews ALL

The rooms are clean, the staff very friendly and responsive. Excellent stay!

Dear Ren, We very much appreciate your comments regarding your stay at the Mercure Sao Jose dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luis Fernando Miyamura General Manager

Customer review rating 3.5/5

Armando Business - Confirmed reviews ALL

Overall, my stay was ok; however, I experienced some things like: very old and torn towels, the bed sheets were not changed (and I stayed 3 weeks), the maid took the right to throw away things that in her opinion should go in the trash, without imagining what I was keeping that for (wrapping, paper bags, empty boxes) for my travel back to my country; 2 employees (1 from restaurant and another from the front desk) were rude. I stayed there for 3 weeks, but honestly it was the last time I stayed there, for my next business trip to São José dos Campos I will look forward to stay in another hotel.

Dear Jose Armando Rodriguez G., Thank you for taking the time to tell us about your experience at the Mercure Sao Jose dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luis Fernando Miyamura General Manager

Good weekend

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Rooms need better maintenance, but the staff is great.

Prezado Celso, Agradecemos por este feedback com relação a sua hospedagem no Mercure São José dos Campos. Obrigado por compartilhar a sua experiência conosco. Esperamos recebê-lo em breve novamente. Atenciosamente, Luís Fernando Miyamura Gerente Geral Mercure São José dos Campos

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Other web-users rate our hotel

  • 214 reviews 8.8/10 Location
  • 526 reviews 6/10 Room
  • 518 reviews 7.8/10 Service
  • 8 reviews 6.3/10 WiFi
  • 298 reviews 8.2/10 Breakfast
  • 237 reviews 5.9/10 Cleanliness
  • 26 reviews 4/10 Pool
  • 15 reviews 3.3/10 Bar

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