Mercure Sao Jose dos Campos 4 stars

Customer review rating (ALL Rating) 4.0/5 1,234 reviews

Best price
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Mercure Sao Jose dos Campos - Image 1
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Avenida Dr Jorge Zarur, 81 Torre II Jardim Apolo, 12243081 SAO JOSE DOS CAMPOS, Brazil

Description

Hotel extras

  • Take it easy by the pool and keep healthy in the hotel's gym

  • For corporate events, use one of our 5 fully equipped rooms

  • Mercure São José dos Campos is a 6-minute drive from local hospitals

  • 13-minute drive to Presidente Dutra Highway

  • 15-minute drive to São José dos Campos International Airport

Our accommodation(s)

Suite

Superior Suite with one king size bed

  • 2 pers. max
  • 44 m² / 473 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side or Panorama view or City View

Hotel location

Mercure Sao Jose dos Campos

Avenida Dr Jorge Zarur, 81 Torre II Jardim Apolo
12243081 SAO JOSE DOS CAMPOS
Brazil

GPS:-23.20534, -45.90523

Telephone
Fax +55 12 3904-2301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M Bar & Cozinha

M Bar & Cozinha ensures a warm and cool atmosphere. Menu travels through concepts of regional and international dishes, pleasing to all tastes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,234 reviews

TripAdvisor Rating  4.0/5  707 reviews

Good stay

Customer review rating 5.0/5

Alessandra C. A. Business - Confirmed reviews ALL

Good breakfast, kindly people.

Prezada Alessandra, Agradecemos por este positivo feedback com relação a sua hospedagem no Mercure São José dos Campos. Obrigado por compartilhar a sua experiência conosco. Esperamos recebê-la novamente em breve! Atenciosamente, Luís Fernando Miyamura Gerente Geral Mercure São José dos Campos

Nice hotel.

Customer review rating 5.0/5

Paul S. Business - Confirmed reviews ALL

Enjoyed the location, restaurants in the area were good. Felt safe walking in the area with friends.

Dear Paul Emery S., We very much appreciate your comments regarding your stay at the Mercure Sao Jose dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luis Fernando Miyamura General Manager

Many issues

Customer review rating 3.0/5

Dani Business - Confirmed reviews ALL

We were given the wrong room- paid for prestige and got regular deluxe. The front desk wouldn’t fix it (language barrier possibly). Tv didn’t work. Power went out multiple times.

Dear Danielle S., Thank you for taking the time to tell us about your experience at the Mercure Sao Jose dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luís Fernando General Manager

Good enough

Customer review rating 3.5/5

David Business - Confirmed reviews ALL

Well located hotel; power outage sucked, multiple outlets in room would not work; shower was great, overall adequate

Dear David Philip P., We very much appreciate your comments regarding your stay at the Mercure Sao Jose dos Campos. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luís Fernando General Manager

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The room was clean and the bed was very comfortable. However only rain shower instead of normal shower was a little bit confused or even annoying for my colleagues. Also, in the morning one of the elevator was broken and goes only to gym level (1) instead of ground level. So 5 people goes up and down multiple times.

Dear Piotr L., Thank you for taking the time to tell us about your experience at the Mercure Sao Jose dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luis Fernando General Manager

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Other web-users rate our hotel

  • 169 reviews 8.6/10 Location
  • 560 reviews 4.7/10 Room
  • 467 reviews 6.6/10 Service
  • 9 reviews 6.4/10 WiFi
  • 286 reviews 2.9/10 Comfort
  • 250 reviews 7.7/10 Breakfast
  • 199 reviews 4.5/10 Cleanliness
  • 129 reviews 2.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.