Mercure São José dos Campos Hotel 4 stars

Overall OK experience. Good things: The room was quiet, the mini-bar was restocked on a timely manner, the check-in and check-out experience was very good, and Salvadore, the evening bartender, is GREAT! Not good things: Room service. The first evening (Sunday night) I ordered room service at 21:00, and it was delivered at 22:30! It took 90 minutes for me to get a pizza and salad! That is way too long. The other complaint is coffee - it would be great if you had a coffeemaker in the room with real coffee, not just a kettle that heats water for instant coffee.

Checkout e check in simples, rápido e eficiente

good location but very simple for Mercure group

Hi' I am a program manager in an aviation company and I have stayed in your hotel Sao Jose Mercury with my two other colleagues for a business trip. However, it was not pleasant. the room facilities were not the same for me as my other colleague `Talha Karahan` / He had a coffee maker/water boiler in his room and he was able to enjoy tea at night however I did not have this in my room. I requested from the concierge on my first day, they said they will bring it but they did not/ My company paid the same amount for three of us, however I did not have the same facilities as a manager. We will be making another trip to Sao Jose at the end of October but I am afraid I won't choose your hotel again. I would like this discomfort to be compensated via points or membership upgrade, otherwise, I will be continuing choosing Hilton group for our future stays.

This was not the first time staying at the Mercure Sao Jose dos Campos on a business trip.

The experience was great, but some things could be a little better. Some of my clothes got stained in laundry room, the toilet paper dispenser was broken and the room light switches didn't work very well. The walls are a bit too thin, so we can hear all the conversations from adjacent rooms. Other than that, the hotel has great facilities, great food, and the staff is really committed to deliver the best experience to the customer.

Great Staff, able to provide assistance and information. Always cheerful and pleasant. It was a pleasure to stay at the hotel.

It was a short stay in Sao Jose dos Campos, but for sure will be my next choice when I come back! The room and breakfast were fantastic.

I have stayed at this location in Colinas many times and the staff and accommodations are always perfect.

Comfortable and friendly, good breakfast. I recommend that the shower door would be fixed, as well as the flush toilet. Could not connect to the hotel wifi

Appreciated the assistance provided by the front desk staff.

Dentro do esperado.

The Mercure Hotel is a reasonably priced hotel with a restaurant and bar as well as a outdoor pool roof deck it is convenient to restaurants about a 15-minute walk away or a large shopping mall just across the street the staff is friendly and helpful they also have valet parking there

Good

Mercure SJ Campos always exceed my expectations. Having stayed over a month in Scotland - Edinburgh and Inverness I realized how the combination of dedicated staff, forward thinking management make the difference, for far better. Mercure SJ Campos is light years ahead of the two units - respectively Mercure Princess Edinburgh and Mercure Inverness. Both, old and arrogant style with badly conserved installation. Added of lack of motivation of the staff. Totally opposite to what I always found at Mercure SJ Campos. Wish it will continue to improve themselves.