Mercure Sao Jose dos Campos 4 stars

Name: Hotel in São José dos Campos, comfortable and modern | Mercure - ALL
Address: Avenida Dr Jorge Zarur, 81 Torre II Jardim Apolo, SAO JOSE DOS CAMPOS, 12243081, Brazil
Telephone: +551239042300
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 1,314 reviews

Best price
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Avenida Dr Jorge Zarur, 81 Torre II Jardim Apolo, 12243081 SAO JOSE DOS CAMPOS, Brazil

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Mercure Sao Jose dos Campos

Hotel for travellers looking for local and authentic experiences

With a modern design and a lot of comfort, Mercure São José dos Campos is perfect for your stay, for business or pleasure. Spacious rooms accommodate couples, singles and families, as well as office options. All air-conditioned and with WIFI. MBar and Kitchen serves breakfast, lunch and dinner, and a selection of craft beers. Event rooms for corporate meetings. Relax in the pool and gym. Parking area.

For business or pleasure, Mercure São José dos Campos is close to great options. Vila Ema and Jardim Aquarius, both with great bars, dining and nightlife options, are just a 4-minute drive from the hotel. For outdoor walks, visit Parque da Cidade, a 15-minute drive away, and Vicentina Aranha Park, just a 6-minute drive. Both full of activities. For shopping, Colinas Mall is a just 2-minute drive.

Stay with incredible services in a modern and welcoming environment, the Mercure hotel in São José dos Campos is well-located to get to any point quickly. Book Mercure São José dos Campos.

Welcome to Mercure São José dos Campos. Enjoy the sunset from our swimming pool with view of Arco da Inovação. We have four categories of rooms and a 474 sqft. master suite with hydro-massage.

Luis Fernando Miyamura, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Take it easy by the pool and keep healthy in the hotel's gym
For corporate events, use one of our 5 fully equipped rooms
Mercure São José dos Campos is a 6-minute drive from local hospitals
13-minute drive to Presidente Dutra Highway
15-minute drive to São José dos Campos International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Suite

Superior Suite with one king size bed

2 persons
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: Pool side or Panorama view or City View

Hotel location

Mercure Sao Jose dos Campos

Avenida Dr Jorge Zarur, 81 Torre II Jardim Apolo
12243081 SAO JOSE DOS CAMPOS
Brazil

GPS:-23.205166, -45.904964

+55 12 3904-2300

+55 12 3904-2301

Bus stop
Highway exit

FRONT OF THE HOTEL

Bus stop

Access: 500 m / 0.31 mi

ROD PRESIDENTE DUTRA km 154

Highway exit

Access: 2.5 km / 1.55 mi 3 min drive

RODOVIARIA SAO JOSE DOS CAMPOS

Bus stop

Access: 8 km / 4.97 mi 15 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

M Bar & Cozinha

M Bar & Cozinha ensures a warm and cool atmosphere. Menu travels through concepts of regional and international dishes, pleasing to all tastes.

Our guest reviews

Not consistent!

Marcelo B. Business - 11/28/2023 Confirmed reviews ALL

I have stayed in this hotel for a while now. I came from heaven to hell, depending on the apartment you assign to me. That is what I mean with inconsistence. The last apartment was old, still clean, but old with excessively worn (for a hotel like Mercure) furniture. The air conditioning was not working properly (not cooling down at all) and there was a residual light in the internal light that prevented me from sleeping well. I reported it the next day, and the hotel fixed the issues. That is why the grade is still 7.

Prezado Marcelo, Agradecemos por este feedback com relação a sua hospedagem no Mercure São José dos Campos. Obrigado por compartilhar a sua experiência conosco. Pode ter a certeza que seus comentários serão repasados à nossa supervisão para que possam tomar as devidas providências. Esperamos recebê-lo novamente em breve! Atenciosamente, Luís Fernando Miyamura Gerente Geral Mercure São José dos Campos

Good Stay

Daniel V. Business - 11/27/2023 Confirmed reviews ALL

I had a great stay there. Great service, great breakfast. The staff is great. Thanks!

Prezado Daniel, Agradecemos por este positivo feedback com relação a sua hospedagem no Mercure São José dos Campos. Obrigado por compartilhar a sua experiência conosco. Esperamos recebê-lo novamente em breve! Atenciosamente, Luís Fernando Miyamura Gerente Geral Mercure São José dos Campos

Lack of maintenance

Silvio B. Business - 11/13/2023 Confirmed reviews ALL

During the first night in the hotel, the a/c stopped working during the night causing a major discomfort and bad night's sleep. Also the toilet flush was leaking and not working properly. The shampoo/ conditioner containers were also empty, and this isn`t the first time it happens to me. Apparently, the housekeeping does not check the filling of these containers when cleaning the room.

Prezado Silvio, Agradecemos por este feedback com relação a sua hospedagem no Mercure São José dos Campos. Obrigado por compartilhar a sua experiência conosco. Pode ter a certeza que seus comentários servirão de base para que possamos aprimorar a qualidade de nossos serviços. Atenciosamente, Luís Fernando Miyamura Gerente Geral Mercure São José dos Campos

Good stay

Josemar C. G. L. Business - 11/5/2023 Confirmed reviews ALL

Everythings was good!!

Prezado Josemar, Agradecemos por este positivo feedback com relação a sua hospedagem no Mercure São José dos Campos. Obrigado por compartilhar a sua experiência conosco . Esperamos recebê-lo novamente em breve! Atenciosamente, Luís Fernando Miyamura Gerente Geral Mercure São José dos Campos

Several problems

Anonymous Business - 10/29/2023 Confirmed reviews ALL

The room was fine enough for the hotel rate, the shower could probably use a refresh of the caulk and grout. The big problem was the room key kept having issues and stopped working and the in room safe didn't work either. I switched rooms because of it (and the safe worked in the new room) but door key issues kept happening. Happened to my colleague too. It seemed every third or fourth time you tried to enter the key wouldn't work and had to have the lobby reset it, and even then every other time you would use it it still wouldn't work and they would have to open the door with a master key before individual room keys would work again. Fortunately, the staff was amazing and never made it feel like you were bothering them when they had to help.

Dear Sean M., Thank you for taking the time to tell us about your experience at the Mercure Sao Jose dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luis Fernando General Manager

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Web-users rating

Other web-users rate our hotel

152 reviews 8.1/10 Location
462 reviews 4.8/10 Room
404 reviews 6.8/10 Service
7 reviews 8.1/10 WiFi
239 reviews 7.9/10 Breakfast
224 reviews 3.5/10 Comfort
186 reviews 4.3/10 Cleanliness
109 reviews 4/10 Value

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All our hotels in Sao Jose Dos Campos

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.