Novotel Sao Jose dos Campos 4 stars

Customer review rating (ALL Rating) 4.4/5 1,611 reviews

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Avenida Dr Nelson D'Ávila 2200, Vila das Acácias, 12245031 SAO JOSE DOS CAMPOS, Brazil

Description

Hotel extras

  • Outdoor balcony for corporate and social events (up to 120 people)

  • Complimentary WiFi and valet parking.

  • Global Green Key Certification

  • Hotel with heated pool for adults and children, gym and sauna.

  • Relaxing massage at the Pause for You SPA

Our accommodation(s)

Hotel location

Novotel Sao Jose dos Campos

Avenida Dr Nelson D'Ávila 2200, Vila das Acácias
12245031 SAO JOSE DOS CAMPOS
Brazil

GPS:-23.20547, -45.88346

Telephone
Fax +55 12 3921-1860

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BASE BBQ BY NOVOTEL

Modern and cozy space with plenty of natural light in front of the hotel swimming pool. Varied menu with international and local options, specially prepared by our Chef Raphael Santos. Free car park.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,611 reviews

Customer review rating 4.0/5

Alistair S. B. Business - Confirmed reviews ALL

The hotel is startign to show its and the rooms are startign to need a refresher. Also I keep getting the same room next to the Maids room so we need to look at this.

Dear Alistair S. B., Thank you for taking the time to tell us about your experience at the Novotel Sao Jose dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.0/5

David A. G. S. Business - Confirmed reviews ALL

First time I stay at this hotel and it was a really good experience, the place has its cons and pros, pros the food and sleep quality is good, plenty of "international" outlet plugs to connect your devices and good range of services/facilities. Only area to definitely improve is the gym, all the equipment is really old and some of it is broken, needs and urgent upgrade.

Dear David A. G. S., Thank you for taking the time to tell us about your experience at the Novotel Sao Jose dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Jose M. G. V. Business - Confirmed reviews ALL

Meal is great. Gym need to be updated. Most of the machines were off and other too old and damage

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.5/5

James B. Business - Confirmed reviews ALL

I would look at replacing the bath towels sooner mine felt thin.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Matthew W. Business - Confirmed reviews ALL

Water in shower was luke warm at best and to get the water temp warm, it was all the way over and would not keep the shower head activated. Wish Sal was working, the other restaurant/bar staff are not nearly as attentive as Sal.

Dear Matthew W., Thank you for taking the time to tell us about your experience at the Novotel Sao Jose dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 206 reviews 7.9/10 Location
  • 518 reviews 6/10 Room
  • 629 reviews 8.1/10 Service
  • 13 reviews 4.2/10 WiFi
  • 302 reviews 7.4/10 Breakfast
  • 249 reviews 5.5/10 Cleanliness
  • 133 reviews 3.9/10 Value

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