Novotel São José dos Campos Hotel 4 stars

Customer review rating 4.5/5 6,527 reviews
Novotel São José dos Campos
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Recreation for children from 4 to 12 years, on weekends and holidays.

  • Fully equipped for business meetings and social events.

  • Dogs and other pets are welcome.

  • 365 Restaurant and Bar open daily. Novotel Feijoada every Saturday.

  • Special services for wedding night and romantic packages - on request.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children
  • Billiards/Snooker
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel São José dos Campos

Avenida Dr Nelson D'Ávila 2200
Vila das Acácias
12245031
são josé dos campos
brazil

Tel: +551240097800

Fax: (+55)1239211860

Contact email

Check-in from 12h00

Check out up to 12h00

  • RODOVIÁRIA : 

  • VIACAO PASSARO MARROM SP-RJ :  SAO / SJK SAO JOSE CAMPOS

  • By plane

    CUMBICA-GUARULHOS/SP At 90km / 55.93 miles

  • By plane

    SAO JOSÉ DOS CAMPOS At 6km / 3.73 miles

  • By car

    ROD CARVALHO PINTO At 1km / 0.62 miles

  • By car

    ROD PRES DUTRA 151 At 0.5km / 0.31 miles

  • By car

    RODOVIA DOS TAMOIOS At 2km / 1.24 miles

  • By car

    RODOVIA PRES DUTRA At 1km / 0.62 miles

  • By car

    SP-50 At 42km / 26.1 miles

GPS :-23.20568423, -45.88321924

Our accommodations

Spacious, contemporary design, perfectly modular, the Novotel room is a real living space to meet all requirements.

Standard room with king size bed and sofa bed for up to 2 children under 16

  • Max. number of persons: 4
  • Area: From 22
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard apartment with 2 single beds

  • Max. number of persons: 2
  • Area: From 22
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone
Accessible room

Superior Apartment with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 22
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior room with queen-size bed and retractable bed for up to 2 children

  • Max. number of persons: 4
  • Area: From 22
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Apartment with 1 king size bed

  • Max. number of persons: 2
  • Area: From 22
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior apartment with 2 single beds

  • Max. number of persons: 2
  • Area: From 22
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Master Suite with 1 super king size bed

  • Max. number of persons: 4
  • Area: From 44
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our restaurants and bars

365:RESTAURANTE

Type of cuisine: International

A modern and cozy space with plenty of natural light, overlooking the hotel pool. A varied menu offering local and international dishes, specially prepared by our chef Hugo Rabello. Free parking.

Lunch

06:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

365:BAR

Photo non contractuelle / Strictly non binding

Cozy room featuring a giant HD screen for watching your favorite games, all while enjoying the best drinks and snacks the city has to offer, prepared by the region's most traditional staff.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 300

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Novotel São José dos Campos

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,527 reviews

tripadvisor

TripAdvisor Rating 4.0/5

727 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

nice people, reasonable quality and to noisy

Customer review rating 4.5/5

Jo Business - 14/03/2020 Confirmed reviews ALL

2 night stay, frontline staaf veru friendly, quality of rooms ok but not super and much too noisy due road traffic

Dear Jonathan S., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Profis

Customer review rating 4.5/5

Lars Business - 13/03/2020 Confirmed reviews ALL

Positive

Dear Lars, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Wonderful staff

Customer review rating 4.5/5

Jeanette B. Families - 12/03/2020 Confirmed reviews ALL

A hotel is not a hotel with out the staff! Thank you so much for the “brigadeiros” with the kids name on it! Cornelia and Gabriel couldn’t be more excited! And all of the staff really makes sure that you are welcomed. The hotel is a lovely place with an amazing pool area.

Dear Jeanette, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Great stay

Customer review rating 4.5/5

Tony Business - 10/03/2020 Confirmed reviews ALL

The team at the front desk were very cordial and answered my questions. Ivan at the bar was great as well. The room was satisfactory and appreciated the Novotel hospitality gift.

Dear Antonio, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ivan is a star in our bar. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Birthday Experience

Customer review rating 4.5/5

Valdevair Business - 09/03/2020 Confirmed reviews ALL

Hi, I confess you that I had a unbelievable experience in my birthday at the Novotel Sao Jose dos Campos. I´ve received nice gifts from Novotel team, I loved the special room I´ve stayed during the week and main, I won´t never forget how I was happy to share this moment with Novotel team. I am so grateful for all Novotel team to surprise me me in my special day. Regards,

Dear Valdevair, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Great Stay

Customer review rating 4.5/5

Lucas C. Friends - 03/03/2020 Confirmed reviews ALL

The room is great and the breakfast was unbelievable.

Dear Lucas, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos
Customer review rating 4.5/5

Regis C. Families - 28/02/2020 Confirmed reviews ALL

Time nota 10!

Prezada Monise, Apreciamos imensamente seus comentários referentes à sua hospedagem no Novotel São José dos Campos. Essas informações serão compartilhadas com nossas equipes e tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Beatriz Cavaciocchi Gerente Geral Novotel São José dos Campos

Pleasant stay

Customer review rating 4.5/5

Bob P. Business - 25/02/2020 Confirmed reviews ALL

Good breakfast, comfortable bed, nice shower, quiet place to sleep, very nice staff, plenty of power outlets at desk area in room, safe, nice pool area. One wish would be to get a wash cloth, probably not common in Brazil but it would be nice.

Dear Bob, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Good hotel, nice service, good vibe

Customer review rating 4.5/5

Kristina Business - 21/02/2020 Confirmed reviews ALL

It was very pleasent to stay at the hotel.

Dear Kristina, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Good, as always

Customer review rating 4.5/5

Mark S. Business - 17/02/2020 Confirmed reviews ALL

My hotel stay was good as always. The front desk and restaurant staff are very nice and provide excellent service. I stay there multiple times per year and I never have a complaint. However, this time I do have to complain about the Fitness Center. I used it four times last week in the morning (7:00 - 8:00 am). Twice, there were no clean towels. The equipment (treadmill. elliptical, weight benches) are not clean - looks like nobody ever wipes then down with cleaner.

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for letting us aware the fitness center. We will improve our cleanness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Old room

Customer review rating 4.5/5

Bruno Business - 08/02/2020 Confirmed reviews ALL

My room was not renewed as the other ones I had in my previous times at this hotel

Dear Bruno Bohrer, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the new rooms, you have to make de booking at Superior Room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

MAXIMUM 2 STARS

Customer review rating 4.5/5

Michel A. W. Families - 28/01/2020 Confirmed reviews ALL

1. The elevator system is just horrible. Only 2 elevators to serve all rooms i.e. long waiting time. 2. With such a bad elevator system the employees enter before the guests which is indelicate and stupid i.e. bad training 3. The morning coffee is a total mess. It is a French hotel chain with no croissant at the breakfast; I mention that to the attendee and I received a nice answer: "Yes, we have croissant but today they burnt all!". At one time I went to the buffet and there were a lot of plates empty i.e. bad supervision/management. 4. Buffet for dinner presenting an extremely poor choice/alternatives. We tried to ask the "À la carte" menu and we were strongly advised to take the menu because of the à la carte alternative would take a very long time to be served i.e. once again bad training! If you are not interested to work with an À la carte alternative, just don't offer it!

Dear Melissa Cindy, Thank you for your feedback about your stay at Novotel São José dos Campos. Our purpose is to delivery the best service and a good experience to our guests, we are sorry to hear that our services fell below your expectations. Your comments are very important to us and our staff is doing our best to fix and improve the points you indicated to us. We wish to welcome you again and we hope that your next stay will be better than the last one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

WELL LOCATED

Customer review rating 4.5/5

Pedro H. Business - 27/01/2020 Confirmed reviews ALL

STRATEGICALLY LOCATED IN A SAFE AREA IN SAO PAULO.

Dear Pedro, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi Gerente Geral Novotel São José dos Campos

Good stay

Customer review rating 4.5/5

Andy Business - 27/01/2020 Confirmed reviews ALL

Good, comfortable stay. The only improvements I would consider are free bottled water and an ironing board in the room. Bedding and room was comfortable. Breakfast was good.

Dear Thomas, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

The staff makes the difference

Customer review rating 4.5/5

Suzana G. Business - 16/01/2020 Confirmed reviews ALL

I was very welcome from the first step in the hotel. The room is a good size, but from my point of view there is too much furniture, which makes the space little used. I don't see the need for doors in the closet. Besides not obstructing the way when opened, it prevents the creation of odors. Nowadays, less is more. The division of the bathroom facilitates nothing. In the shower area, if the door remains closed, the towels will have a strange odor. On the other hand, the bed is one of the best I've ever slept in a hotel.

Dear Suzana, Apreciamos imensamente seus comentários referentes à sua hospedagem no Novotel São José dos Campos. Essas informações serão compartilhadas com nossas equipes e tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Beatriz Cavaciocchi Gerente Geral Novotel São José dos Campos

Novotel Sao Jose dos Campos

Customer review rating 4.5/5

Benjamin T. Business - 26/12/2019 Confirmed reviews ALL

Excellent location for Embraer clients, with comfortable amenities, excellent food and reasonable prices.

Dear Benjamin, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Excellent team

Customer review rating 4.5/5

Cristiano D. Families - 25/12/2019 Confirmed reviews ALL

As usual it was a very nice stay. Hotel crew well trained and always trying to help us.

Dear Cristiano, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Business trip

Customer review rating 4.5/5

Simon Business - 17/12/2019 Confirmed reviews ALL

Stayed at the hotel during a short business trip to São Jose dos Compose. Helpful friendly staff, clean room and an exercise room. Everything I needed.

Dear Simon, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

My experience at the Novotel Sao Jose dos Campos

Customer review rating 4.5/5

Fernando Business - 16/12/2019 Confirmed reviews ALL

My experience was disappointing this time. The hotel seems to be getting run down. The below are my comments: Staff: Friendly and knowledgeable Rooms: Run down. The paint on the wall by the AC was peeling off. The AC was stuffy. The couch did not smell fresh Bathroom: the shower door and wall were moldy and emanating a strong smell. The sink clogged easily and drained slow. The body and face towels smelled moldy and were not soft. My colleagues who stayed at the same hotel described me that they had a similar experience. Asking the staff to replace the towels did not resolve the smell. Unless the rooms are renovated and made suitable for guest, I will refrain from coming back to this hotel.

Dear Fernando Lam, Thank you for your feedback about your stay at Novotel São José dos Campos. Our purpose is to delivery the best service and a good experience to our guests, we are sorry to hear that our services fell below your expectations. Your comments are very important to us and our staff is doing our best to fix and improve the points you indicated to us. We wish to welcome you again and we hope that your next stay will be better than the last one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Very good, excellent staff

Customer review rating 4.5/5

Vipul Business - 13/12/2019 Confirmed reviews ALL

No issues with my overall stay. Very comfortable

Dear Vipulchandra, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos
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