Novotel Sao Jose dos Campos 4 stars

Customer review rating (ALL Rating) 4.4/5 1,545 reviews

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Avenida Dr Nelson D'Ávila 2200, Vila das Acácias, 12245031 SAO JOSE DOS CAMPOS, Brazil

Description

Hotel extras

  • Outdoor balcony for corporate and social events (up to 120 people)

  • Complimentary WiFi and valet parking.

  • Global Green Key Certification

  • Hotel with heated pool for adults and children, gym and sauna.

  • Relaxing massage at the Pause for You SPA

Our accommodation(s)

Hotel location

Novotel Sao Jose dos Campos

Avenida Dr Nelson D'Ávila 2200, Vila das Acácias
12245031 SAO JOSE DOS CAMPOS
Brazil

GPS:-23.20547, -45.88346

Telephone
Fax +55 12 3921-1860

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BASE BBQ BY NOVOTEL

Modern and cozy space with plenty of natural light in front of the hotel swimming pool. Varied menu with international and local options, specially prepared by our Chef Raphael Santos. Free car park.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,545 reviews

Customer review rating 3.0/5

Alexandre M. K. P. Business - Confirmed reviews ALL

Hotel is conveniently located, but rooms are falling apart, in desperate need of major overhaul. The date of my stay they had to close the hot water mains due to a pipe leakage. That is a clear sign of poor maintenande and perfectly illustrates infracture is dated. The highlight is the staff, super friendly.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 0.5/5

Ubaldo S. Business - Confirmed reviews ALL

my computer was covered with insect during the night

Dear Ubaldo, Thank you for your feedback about your stay at Novotel Sao Jose dos Campos. Our purpose is to delivery the best service and a good experience to our guests, we are sorry to hear that our services fell below your expectations. Your comments are very important to us and our staff is doing our best to fix and improve the points you indicated to us. We wish to welcome you again and we hope that your next stay will be better than the last one. Sincerely,

Customer review rating 2.0/5

Elad A. Business - Confirmed reviews ALL

Nice staff Room had bad smell and was in bad condition

Dear Mr. A. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Feng X. Business - Confirmed reviews ALL

food is very good and I like the fitness room which is very convenient to me. Only thing need to improve is the light in fitness room is not bright enough.

Dear Feng X., We very much appreciate your comments regarding your stay at the Novotel Sao Jose dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Kai E. Business - Confirmed reviews ALL

Safety concerns

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente,

Other web-users rate our hotel

  • 197 reviews 7.6/10 Location
  • 531 reviews 5.7/10 Room
  • 620 reviews 8.3/10 Service
  • 13 reviews 4.5/10 WiFi
  • 295 reviews 7.9/10 Breakfast
  • 269 reviews 5.2/10 Cleanliness
  • 130 reviews 3.4/10 Value

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