Novotel São José dos Campos Hotel 4 stars

TripAdvisor rating 4.0/5 718 reviews
Novotel São José dos Campos
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Recreation for children aged 4 to 12 at the weekend and on public holidays.

  • Fully equipped for business meetings and social events.

  • Dogs and other pets are welcome.

  • 365 Restaurant and Bar open daily. Novotel Feijoada every Saturday.

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children
  • Billiards/Snooker
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel São José dos Campos

Avenida Dr Nelson D'Ávila 2200
Vila das Acácias
12245031
são josé dos campos
brazil

Tel: +551240097800

Fax: (+55)1239211860

Contact email

Check-in from 12h00

Check out up to 12h00

  • RODOVIÁRIA :  

  • VIACAO PASSARO MARROM SP-RJ :   SAO / SJK SAO JOSE CAMPOS

  • By plane

    CUMBICA-GUARULHOS/SP At 90km / 55.93 miles

  • By plane

    SAO JOSÉ DOS CAMPOS At 6km / 3.73 miles

  • By car

    ROD CARVALHO PINTO At 1km / 0.62 miles

  • By car

    ROD PRES DUTRA 151 At 0.5km / 0.31 miles

  • By car

    RODOVIA DOS TAMOIOS At 2km / 1.24 miles

  • By car

    RODOVIA PRES DUTRA At 1km / 0.62 miles

  • By car

    SP-50 At 42km / 26.1 miles

GPS :-23.20596, -45.884019

Our accommodations

Spacious, contemporary design, perfectly modular, the Novotel room is a real living space to meet all requirements.

Standard room with king size bed and sofa bed for up to 2 children under 16

  • Max. number of persons: 4
  • Area: From 22
  • Views: Pool side, City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard apartment with 2 single beds

  • Max. number of persons: 2
  • Area: From 22
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Apartment with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 22
  • Views: Courtyard side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior room with queen-size bed and retractable bed for up to 2 children

  • Max. number of persons: 4
  • Area: From 22
  • Views: Courtyard side, Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Apartment with 1 king size bed

  • Max. number of persons: 2
  • Area: From 22
  • Views: Golf view, Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone

Superior apartment with 2 single beds

  • Max. number of persons: 2
  • Area: From 22
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Master Suite with 1 super king size bed

  • Max. number of persons: 4
  • Area: From 44
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our restaurants and bars

365:RESTAURANTE

Type of cuisine: International

A modern and cozy space with plenty of natural light, overlooking the hotel pool. A varied menu offering local and international dishes, specially prepared by our chef Hugo Rabello. Free parking.

Lunch

06:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

365:BAR

Photo non contractuelle / Strictly non binding

Cozy room featuring a giant HD screen for watching your favorite games, all while enjoying the best drinks and snacks the city has to offer, prepared by the region's most traditional staff.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 300

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Novotel São José dos Campos

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,336 reviews

tripadvisor

TripAdvisor Rating 4.0/5

718 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Novotel Sao Jose dos Campos

Customer review rating 4.5/5

Benjamin T. Business - 26/12/2019 Confirmed reviews ALL

Excellent location for Embraer clients, with comfortable amenities, excellent food and reasonable prices.

Dear Benjamin, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Excellent team

Customer review rating 4.5/5

Cristiano D. Families - 25/12/2019 Confirmed reviews ALL

As usual it was a very nice stay. Hotel crew well trained and always trying to help us.

Dear Cristiano, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Business trip

Customer review rating 4.5/5

Simon Business - 17/12/2019 Confirmed reviews ALL

Stayed at the hotel during a short business trip to São Jose dos Compose. Helpful friendly staff, clean room and an exercise room. Everything I needed.

Dear Simon, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

My experience at the Novotel Sao Jose dos Campos

Customer review rating 4.5/5

Fernando Business - 16/12/2019 Confirmed reviews ALL

My experience was disappointing this time. The hotel seems to be getting run down. The below are my comments: Staff: Friendly and knowledgeable Rooms: Run down. The paint on the wall by the AC was peeling off. The AC was stuffy. The couch did not smell fresh Bathroom: the shower door and wall were moldy and emanating a strong smell. The sink clogged easily and drained slow. The body and face towels smelled moldy and were not soft. My colleagues who stayed at the same hotel described me that they had a similar experience. Asking the staff to replace the towels did not resolve the smell. Unless the rooms are renovated and made suitable for guest, I will refrain from coming back to this hotel.

Dear Fernando Lam, Thank you for your feedback about your stay at Novotel São José dos Campos. Our purpose is to delivery the best service and a good experience to our guests, we are sorry to hear that our services fell below your expectations. Your comments are very important to us and our staff is doing our best to fix and improve the points you indicated to us. We wish to welcome you again and we hope that your next stay will be better than the last one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Very good, excellent staff

Customer review rating 4.5/5

Vipul Business - 13/12/2019 Confirmed reviews ALL

No issues with my overall stay. Very comfortable

Dear Vipulchandra, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

OK, but definitely not great.

Customer review rating 4.5/5

Anonymous Business - 10/12/2019 Confirmed reviews ALL

Room was sub par for price. Only one towel in the room and it smelled weird. The bed had only a bottom sheet and a comforter, not other sheet to cover with and comforter is way too heavy for the summer in Brazil. On the good side, the staff and the breakfast were very good.

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the towels, we are checking with the laundry what was wrong. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos
Customer review rating 4.5/5

Anonymous Business - 10/12/2019 Confirmed reviews ALL

I had 3 issues on my stay this time the adversely affected my overall satisfaction - the shower does not drain the water after the shaker (Room 467) - There is a constant noise on the outside (maybe a large air conditioning running all night) - the burger ordered was over cooked...

Dear Mr A., Thank you for taking the time to tell us about your experience at the Novotel São José dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Wonderful people

Customer review rating 4.5/5

Maarten Business - 09/12/2019 Confirmed reviews ALL

I coming in this hotel for the last 20 years and it is great to be welcomed each time. Some improvements are however due. The bar area is unfortunately not longer inviting to sit and have some beers with colleagues. This is a pity. The refurbishment of the pool area and the Pool bar looks good. The bathroom in the room needs some more attention.

Dear Maarten, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Great stay

Customer review rating 4.5/5

Thomas G. Business - 09/12/2019 Confirmed reviews ALL

Nice room, excellent breakfast, good pool.

Dear Thomas, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

was great!

Customer review rating 4.5/5

David G. Business - 08/12/2019 Confirmed reviews ALL

the room was great, as well as the food and the officers in the receiption were very kind!!!

Dear David, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Very good!

Customer review rating 4.5/5

Marcello J. R. D. C. Business - 02/12/2019 Confirmed reviews ALL

Good Gym / Good Bed / Good Breakfast

Dear Marcello, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Half good, half not so good

Customer review rating 4.5/5

Nisia Business - 28/11/2019 Confirmed reviews ALL

The bed was great, the air condicioneer was a bit noisy. The breakfast and room service were good. I had two problems. The toilet was separate from the shower, but it had no washing bowl, so I had to open two doors to wash my hands. Very annoying. And the TV was dark. In all channels, with any color configuration. I did complain about it, but nothing changed.

Dear Nisia, Thank you for your feedback about your stay at Novotel São José dos Campos. Our purpose is to delivery the best service and a good experience to our guests, we are sorry to hear that our services fell below your expectations. Your comments are very important to us and our staff is doing our best to fix and improve the points you indicated to us. We wish to welcome you again and we hope that your next stay will be better than the last one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Not so good.

Customer review rating 4.5/5

Heitor G. Business - 19/11/2019 Confirmed reviews ALL

I took a deficient room. The shower would split water in the whole bathroom floor. Old facilities. Check out very long and didn't receive my invoice from consumption in the bedroom for reimbursement.

Dear Heitor, Thank you for your feedback about your stay at Novotel São José dos Campos. Our purpose is to delivery the best service and a good experience to our guests, we are sorry to hear that our services fell below your expectations. Your comments are very important to us and our staff is doing our best to fix and improve the points you indicated to us. We wish to welcome you again and we hope that your next stay will be better than the last one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Comfort away from home

Customer review rating 4.5/5

Anonymous Business - 16/11/2019 Confirmed reviews ALL

I was staying at Novotel on a business trip. Everything was really great: the room was clean and comfortable, the breakfast was delicious, and the staff was always friendly and helpful.

Dear Justine, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Short but very good.

Customer review rating 4.5/5

Gertjan Business - 16/11/2019 Confirmed reviews ALL

I had a short stay this time but all the people recognized me still. Feels like home. Always a pleasure to stay here.

Dear Gerardus, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Wonderful

Customer review rating 4.5/5

Peter Business - 11/11/2019 Confirmed reviews ALL

Overall excellent: new refurbished rooms, pool area; perfect services, tasty food

Dear Pedro Nuez, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Great

Customer review rating 4.5/5

Felicio Business - 11/11/2019 Confirmed reviews ALL

Great staff, many rooms still in need of some refurbishment.

Dear Felicio, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Aircraft Maintenance Supervisor

Customer review rating 4.5/5

Mark S. Business - 08/11/2019 Confirmed reviews ALL

All went well- on the night of 28-10-2019 I had dinner in the restaurant. The food took way to long to be served and did not get the same as my guest at the table as she had eaten earlier and ordered the same item. It was not a good dinner. Thank you.

Dear Mark Clifford, Thank you for your feedback about your stay at Novotel São José dos Campos. Our purpose is to delivery the best service and a good experience to our guests, we are sorry to hear that our services fell below your expectations. Your comments are very important to us and our staff is doing our best to fix and improve the points you indicated to us. We wish to welcome you again and we hope that your next stay will be better than the last one. Sincerely, Beatriz Cavaciocchi Gerente Geral Novotel São José dos Campos
Customer review rating 4.5/5

Dogbert Business - 07/11/2019 Confirmed reviews ALL

Good with some exceptions

Dear Volkmar, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Above average

Customer review rating 4.5/5

Marcio Business - 03/11/2019 Confirmed reviews ALL

Good and comfortable room.

Dear Marcio, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos
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