Novotel São José dos Campos Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 7,755 reviews

ALLSAFE approved hotel

Novotel Sao Jose dos Campos
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+ 17 Services

Hotel extras

  • Close to CenterVale mall and Extra supermarket

  • Fully equipped for business meetings and social events.

  • Dogs and other pets are welcome.

  • 365 Restaurant and Bar open daily. Novotel Feijoada every Saturday.

  • Close to Santa Casa Hospital and Santos Dumont Hospital.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel São José dos Campos

Avenida Dr Nelson D'Ávila 2200
Vila das Acácias
12245031 são josé dos campos
brazil

Fax: (+55)1239211860

Check-in from 12h00

Check out up to 12h00

  • VIACAO PASSARO MARROM SP-RJ:  SAO / SJK SAO JOSE CAMPOS

  • By plane

    AEROPORTO DE SJK At 6km / 3 miles

  • By plane

    CUMBICA-GUARULHOS/SP At 90km / 55 miles

  • By plane

    GUARULHOS At 90km / 55.92 miles

  • By car

    ROD CARVALHO PINTO At 1km / 0.62 miles

  • By car

    ROD PRES DUTRA 151 At 0.5km / 0.31 miles

  • By car

    RODOVIA DOS TAMOIOS At 2km / 1.24 miles

  • By car

    RODOVIA PRES DUTRA At 1km / 0.62 miles

  • By car

    SP-50 At 42km / 26.1 miles

GPS:-23.20568423, -45.88321924

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

365:RESTAURANTE

Modern and cozy space with plenty of natural lighting in front of the hotel's swimming pool. Varied menu with international and local options, specially prepared by our Chef Hugo Rabello. Free parking.

Our accommodation(s)

Spacious, contemporary design, perfectly modular, the Novotel room is a real living space to meet all requirements.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 300

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Novotel São José dos Campos

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,755 reviews

TripAdvisor Rating 4.0/5

785 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great service/staff

Customer review rating 5.0/5

Constanza S. Solo - 13/01/2022 Confirmed reviews ALL

Very helpful and friendly staff!

Desktop computer must be updated and

Customer review rating 3.0/5

Martin Solo - 05/01/2022 Confirmed reviews ALL

Being my first visit to the city of Sao Jose dos Campos, this Novotel is a welcoming introduction. However, for business purposes having just one desktop computer is not enough but fundamentally the PC in the lobby needs to be upgraded specially the browser that has to go from Internet Explorer to Microsoft Edge (the best browser nowadays) as several websites are not accepted while the browser is not updated. Besides, a chair for using instead of standing would also be a nice addition. On another note, I find prices in the restaurant to be a little high, specially compared to other Novotels in the city of Sao Paulo. For all other facilities, I found the Novotel to be very good.

Zero vegan options

Customer review rating 2.5/5

Anonymous Families - 03/01/2022 Confirmed reviews ALL

Loved the stay, but can you please try to be a bit more international and cater for people with different dietary needs? Where we're the vegan options at breakfast or on your restaurant menu? (E.g. vegetable margarine and plant based milk). This is pretty standard these days and it's disappointing that a reputable hotel is still stuck in the "one size fits all" mentally. Thank you.

excellent experience

Customer review rating 4.5/5

Heiko Business - 25/12/2021 Confirmed reviews ALL

Friendly staff, great location , nice outdoor pool

Very helpful personnel

Customer review rating 5.0/5

Michal Business - 17/12/2021 Confirmed reviews ALL

Very kind and helpful personnel. Special thanks to Luciana from reception for patience and help with sorting out the invoice :)

Good stay

Customer review rating 4.5/5

Wim -. N. Business - 16/12/2021 Confirmed reviews ALL

Quality, support and good location

Customer review rating 4.0/5

Wout Business - 10/12/2021 Confirmed reviews ALL

I stayed for a long period at Novotel, and as usual, it was good. Personnel friendly, and always willing to help.

Great Staff

Customer review rating 4.5/5

Jader Business - 03/12/2021 Confirmed reviews ALL

Novotel is always a nice stay, but the staff in São José dos Campos is simply awesome. They're very kind, helpful and always in a very good vibe towards us guests.

Well Located, nice room. Service could improve.

Customer review rating 3.5/5

Elizabeth M. Couples - 30/11/2021 Confirmed reviews ALL

People at Novotel São Jose dos Campos were very kind but seemed overhelmed. Service was never prompt and took a long time many times. Room service took over 1hour 20minuted to be delivered... And was not well presented. During Breakfast there were many missing items such as cups for coffee, eggs, juice and others.

Always a good stay….

Customer review rating 4.5/5

Rni Business - 18/11/2021 Confirmed reviews ALL

Good location, good food, nice rooms, well maintained and attentive staff.

Generally fair

Customer review rating 3.5/5

Marlon Couples - 16/11/2021 Confirmed reviews ALL

What we liked: shower is great, bed and bed sheets are comfy. Nice and tidy room, as expected. Check-in and check-out were fast and the staff were polite. Hotel's premisses were overall good, shame we haven't the chance to use the swimming pool or the sauna. What we disliked: the parking lot does not have cover for the guests automobiles, they all stay in the open. Breakfast is subpar considering the price tag. Kitchen seemed understaffed, and the staff seemed lost. We've changed our minds on using the restaurant when we arrived because when asked if the kitchen was busy they said "yes, we're stacking orders". Also, the hotel needs to make clear to the guests that the energy plugs are all 220V; we live in a country where there is no pattern on this and we almost fried one equipment.

a excelente place and service

Customer review rating 5.0/5

Heloísa J. B. Business - 09/11/2021 Confirmed reviews ALL

The Novotel is a great place, with a comfortable room and a excelent service.

Great place to stay

TripAdvisor rating 5.0/5

Texan_BR Business - 13/10/2019 TripAdvisor review

Nice hotel with full restaurant and parking. Very good bar and outstanding staff. Pool was under construction. Gym is well equipped. Breakfast is good but after few days you get used to it (no variate)

Dear Texan_BR, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The swimming pool is reopened. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Great hotel, outstanding staff

TripAdvisor rating 5.0/5

MarceloTX72 Business - 19/08/2019 TripAdvisor review

Hotel is easy to access and has a full restaurant and bar. Provides high end quality for amenities and comfort. What set this hotel apart is the customer focus and helpfulness of its staff. Second to none!

Dear MarceloTX72, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

SJDC

TripAdvisor rating 5.0/5

H9324KQstevep Business - 11/04/2019 TripAdvisor review

The Hotel was nothing special but the staff is very nice. Restaurant was very good .. I ordered the Almond Trout..It was excellent, I suggest trying it. My colleague had the steak and he said it was superb.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Novotel Sao Jose Dos Campos

TripAdvisor rating 5.0/5

Excursion276698 Business - 13/11/2018 TripAdvisor review

Novotel Sao Jose Dos Campos is a excellent option to book for work and also for leasure in Sao Jose dos Campos. The installations and services are wonderful and you fell at your home. I strongly recommend thie Novotel Sao Jose Dos Campos.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Staying in Novotel São José dos Campos

TripAdvisor rating 5.0/5

douglasaraujo2018 Family - 05/06/2018 TripAdvisor review

My family and I use to be 4-5 times a year stay in Novotel SJC. We feel as at home. The people are very cordial and make everything is possible to give us the best comfort sensations. We will keep on using this hotel in next trips to SJC.

Dear douglasaraujo2018, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Excellent Room and good service!

TripAdvisor rating 5.0/5

jeffersonrodrigo79 Family - 15/05/2018 TripAdvisor review

This hotel is very good for me and my family. Excellent for business people and people with children that need a good hotel to sleep and relax. Excellent rooms with good shower and good bed. Good location in São José dos Campos and is located between São Paulo and Campos do Jordão. Good parking and excellent service. Good options for leisure like swimming pool and gym.

Dear Jefferson, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Always amazing

TripAdvisor rating 5.0/5

Robie_1974 Couples - 19/02/2018 TripAdvisor review

Very comfortable, great breakfast with a team full of kindness. Great swimming pool, a very good gym, with free parking and free wifi. They also have a good lunch and dinner buffet, if you want to relax inside the hotel.

Dear Robie_1974, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

Wonderfull

TripAdvisor rating 5.0/5

Carlo A Couples - 05/01/2018 TripAdvisor review

Everything was perfect, since the check-in to check-out. Very clean rooms and nice services. I have a little problem and they solve right the way for me, trully excelence of service. Now is time to planning for the next end of year.

Dear Carlo, We very much appreciate your comments regarding your stay at the Novotel São José dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Novotel São José dos Campos

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