Novotel Sao Jose dos Campos 4 stars

Customer review rating (ALL Rating) 4.4/5 1,570 reviews

Best price
guarantee
Novotel Sao Jose dos Campos - Image 1
Novotel Sao Jose dos Campos - Image 2
Novotel Sao Jose dos Campos - Image 3
Novotel Sao Jose dos Campos - Image 4
Avenida Dr Nelson D'Ávila 2200, Vila das Acácias, 12245031 SAO JOSE DOS CAMPOS, Brazil

Description

Hotel extras

  • Outdoor balcony for corporate and social events (up to 120 people)

  • Complimentary WiFi and valet parking.

  • Global Green Key Certification

  • Hotel with heated pool for adults and children, gym and sauna.

  • Relaxing massage at the Pause for You SPA

Our accommodation(s)

Hotel location

Novotel Sao Jose dos Campos

Avenida Dr Nelson D'Ávila 2200, Vila das Acácias
12245031 SAO JOSE DOS CAMPOS
Brazil

GPS:-23.20547, -45.88346

Telephone
Fax +55 12 3921-1860

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BASE BBQ BY NOVOTEL

Modern and cozy space with plenty of natural light in front of the hotel swimming pool. Varied menu with international and local options, specially prepared by our Chef Raphael Santos. Free car park.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,570 reviews

Customer review rating 2.0/5

Elad A. Business - Confirmed reviews ALL

Nice staff Room had bad smell and was in bad condition

Dear Mr. A. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Feng X. Business - Confirmed reviews ALL

food is very good and I like the fitness room which is very convenient to me. Only thing need to improve is the light in fitness room is not bright enough.

Dear Feng X., We very much appreciate your comments regarding your stay at the Novotel Sao Jose dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Kai E. Business - Confirmed reviews ALL

Safety concerns

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente,

Customer review rating 1.5/5

Dominique Z. Business - Confirmed reviews ALL

The comfort was average. I have been a Novotel Sao Jose dos Campos customer since 2013, but hadn't had the opportunity to visit for a few years. I found that at every activity (bar or restaurant) -although I registered my CC at the reception- people were trying to make me pay on the spot and I had to negotiate to use the CC. Another big surprise: when a colleague kindly offered me a lift to the hotel, I offered him a drink... and he had to pay for the parking spot! I am not sure that I -or my colleagues- will continue to give our preference to Novotel.

Dear Dominique Z., Thank you for taking the time to tell us about your experience at the Novotel Sao Jose dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Lyndon J. S. Business - Confirmed reviews ALL

Adequate room, poor location. Black mold on wall side of blackout curtains needs to be dealt with, this is not what you want to see. Good breakfast, nice people.

Dear Lyndon J. S., Thank you for taking the time to tell us about your experience at the Novotel Sao Jose dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 202 reviews 7.6/10 Location
  • 536 reviews 5.7/10 Room
  • 624 reviews 8.3/10 Service
  • 13 reviews 4.5/10 WiFi
  • 296 reviews 7.8/10 Breakfast
  • 264 reviews 5.2/10 Cleanliness
  • 132 reviews 3.5/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Sao José Dos Campos