Quality, support and good location

I stayed for a long period at Novotel, and as usual, it was good. Personnel friendly, and always willing to help.

Novotel is always a nice stay, but the staff in São José dos Campos is simply awesome. They're very kind, helpful and always in a very good vibe towards us guests.

People at Novotel São Jose dos Campos were very kind but seemed overhelmed. Service was never prompt and took a long time many times. Room service took over 1hour 20minuted to be delivered... And was not well presented. During Breakfast there were many missing items such as cups for coffee, eggs, juice and others.

Good location, good food, nice rooms, well maintained and attentive staff.

What we liked: shower is great, bed and bed sheets are comfy. Nice and tidy room, as expected. Check-in and check-out were fast and the staff were polite. Hotel's premisses were overall good, shame we haven't the chance to use the swimming pool or the sauna. What we disliked: the parking lot does not have cover for the guests automobiles, they all stay in the open. Breakfast is subpar considering the price tag. Kitchen seemed understaffed, and the staff seemed lost. We've changed our minds on using the restaurant when we arrived because when asked if the kitchen was busy they said "yes, we're stacking orders". Also, the hotel needs to make clear to the guests that the energy plugs are all 220V; we live in a country where there is no pattern on this and we almost fried one equipment.

The Novotel is a great place, with a comfortable room and a excelent service.

Nice hotel with full restaurant and parking. Very good bar and outstanding staff. Pool was under construction. Gym is well equipped. Breakfast is good but after few days you get used to it (no variate)

Hotel is easy to access and has a full restaurant and bar. Provides high end quality for amenities and comfort. What set this hotel apart is the customer focus and helpfulness of its staff. Second to none!

The Hotel was nothing special but the staff is very nice. Restaurant was very good .. I ordered the Almond Trout..It was excellent, I suggest trying it. My colleague had the steak and he said it was superb.

Novotel Sao Jose Dos Campos is a excellent option to book for work and also for leasure in Sao Jose dos Campos. The installations and services are wonderful and you fell at your home. I strongly recommend thie Novotel Sao Jose Dos Campos.

My family and I use to be 4-5 times a year stay in Novotel SJC. We feel as at home. The people are very cordial and make everything is possible to give us the best comfort sensations. We will keep on using this hotel in next trips to SJC.

This hotel is very good for me and my family. Excellent for business people and people with children that need a good hotel to sleep and relax. Excellent rooms with good shower and good bed. Good location in São José dos Campos and is located between São Paulo and Campos do Jordão. Good parking and excellent service. Good options for leisure like swimming pool and gym.

Very comfortable, great breakfast with a team full of kindness. Great swimming pool, a very good gym, with free parking and free wifi. They also have a good lunch and dinner buffet, if you want to relax inside the hotel.

Everything was perfect, since the check-in to check-out. Very clean rooms and nice services. I have a little problem and they solve right the way for me, trully excelence of service. Now is time to planning for the next end of year.