ibis Sao Jose dos Campos Colinas

ibis Sao Jose dos Campos Colinas 3 stars

Customer review rating (ALL Rating) 4.2/5 223 reviews

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Description

Hotel extras

  • 1 pet per apartment (R$ 52.50 | up to 15kg). Vaccination license needed

  • Restaurant with choice of dishes and handmade pizzas

  • 76km from Guarulhos International Airport.

  • Meeting rooms shared with Mercure Hotel

  • Next to ViValle Hospital and Policlin Hospital

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Sao Jose dos Campos Colinas

Av Dr Jorge Zarur, 81 Torre I, Jardim Apolo
12243081 SAO JOSE DOS CAMPOS
Brazil

  • PASSARO MARROM:  Tietê R. plat.50

  • By plane

    AEROPORTO DE GUARULHOS At 91km / 56.54 miles

  • By plane

    SAO JOSE DOS CAMPOS At 11km / 6.84 miles

  • By car

    DUTRA At 2km / 1.24 miles

GPS:-23.20557083, -45.9051919

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Ibis

For an even better experience, our restaurant offers the best of gastronomy in a cheerful, welcoming and relaxed atmosphere. For warm nights, we suggest our disputed deck overlooking the Arc of Innovation

Our accommodation(s)

Cozy, modern and comfortable, with a cozy bed and bathroom. The room has everything to please you.

Our guest reviews

Our guest reviews for
ibis Sao Jose dos Campos Colinas

100% genuine reviews from our guests

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ALL Rating  4.2/5  223 reviews

TripAdvisor Rating  4.0/5  881 reviews

Convenient location for my purposes.

Customer review rating 4.0/5

Jose T. Solo - Confirmed reviews ALL

In general was good.

Prezado Sr. José T., Agradeço muito pelos comentários sobre sua hospedagem no Ibis São José dos Campos Colinas. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência conosco. Esperamos poder recebê-lo novamente em breve! Atenciosamente, Luís Fernando Miyamura Gerente Geral Ibis São José dos Campos Colinas

Good stay, straightforward hotel

Customer review rating 4.0/5

Nt Solo - Confirmed reviews ALL

I wished there was a water boiler and cups in the room, so one could make oneself some coffee or tea

Prezada Nancy, Agradeço muito pelos comentários sobre sua hospedagem no Ibis São José dos Campos Colinas. Seus comentários servirão de base para que possamos aprimorar a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-la em breve. Atenciosamente, Luís Fernando Miyamura Gerente Geral Ibis São José dos Campos Colinas

Great location!

Customer review rating 3.5/5

John S. Business - Confirmed reviews ALL

The staff was extremely nice and helpful. Gabriel at the front desk was great so was the staff in the restaurant. Unfortunately, the rooms were just ok. I noticed they had been painted recently but the furniture still looks old. The bedsheets had so many stains! Very unfortunate.

Dear Rodrigo L., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Colinas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luis Fernando Miyamura General Manager Mercure São José dos Campos

Very nice staff, prompt with requests.

Customer review rating 5.0/5

Gerry A. Families - Confirmed reviews ALL

Stayed only one night. Covid restrictions limit our use of the facility. But the staff was very attentive and positive.

Dear Gerry A., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Colinas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure & Ibis Colinas

Staying here is all good

TripAdvisor rating 5.0/5

KatoNiteroi_Brazil Families - TripAdvisor review

It is very good to sleep at IBIS COLINAS, perfect location, close to everything, with a good car park, everything very clean, quiet, cozy rooms, perfect cooling, although old and accompanied by my mother in law with motor deficiency, was made available an apartment nearby, this all associated with a very attentive staff with guests. So we spent three pleasant days and with great comfort. With an excellent cost. Would highly recommend this hotel.

Dear Kato, Thank you very much for your review. Its always a pleasure to receive positive feedback. I've shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Soap and shampoo

TripAdvisor rating 4.0/5

Paulo T Families - TripAdvisor review

This hotel offers very good service for the money we pay. Just need to pay attention to details such as replenishing soap and shampoo every day. I stayed in for 3 days, 2 nights and had to deal with only one soap bar and shampoo. Hopefully they'll pay more attention to this little detail.

Dear Paulo T We very much appreciate your comments regarding your stay at the ibis Sao Jose dos Campos Colinas. I've shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Very good sleep at IBIS

TripAdvisor rating 5.0/5

KatoNiteroi_Brazil Families - TripAdvisor review

This was not my first time staying at the IBIS, and as I always feel very welcome by the staff, their rooms are comfortable and clean, the wi-fi is great with an excellent coffee optional. The IBIS Colina is very well located. All for a very good value for money

Dear Kato, What a fantastic review!!Thank's for the five stars. I sent your comments to our staff. Feel Welcome! Regards, Rodrigo Chediek General Manager

Good location and fair price

TripAdvisor rating 4.0/5

Marcelo L Couples - TripAdvisor review

Although the room needs update, the hotel is very well located and the price is ok. The parking is charged per day with valet service. The breakfast is also not included and the price is a little bit out of range.

Thank you for your review

My hosting

TripAdvisor rating 5.0/5

KatoNiteroi_Brazil Families - TripAdvisor review

My wife and I feel very good about staying at IBIS HILLS, comfortable environment, we had a comforting sleep in their apartment, everything very clean, friendly receptionists with easy communication, and an excellent breakfast.

Dear Kato, It is a great pleasure to receive your positive feedback. I sent your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Economy bath soap.

TripAdvisor rating 3.0/5

edsonm30 Families - TripAdvisor review

A small piece of bath soap for a double room... In SJC the wheather is too hot and one bath soap isn't enough! Thankfully I always carry a complete necessaire. Take a shower at 11pm after a very long travel is indispensable.

Reception Desk

TripAdvisor rating 3.0/5

robertoL8916SB Business - TripAdvisor review

I used to have a warmer welcome at the reception desk - I noticed a 'polited' but cold reception in making check in and check out. That is strange, mainly to be in Brazil. One of the IBIS caracteristics is to be in line with all the other IBIS around the world.

Dear Roberto, Thank you for taking the time to tell us about your experience at the ibis Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager

Observations

TripAdvisor rating 3.0/5

francoisdlc Business - TripAdvisor review

Two main observations : - Internal telephone connection with an other room failed. I have informed the reception. - The fridge was empty. It would be much better if the fridge could include some beverage.

Dear Franco, Thank you for taking the time to tell us about your experience at the ibis Sao Jose dos Campos Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager

Excelent

TripAdvisor rating 5.0/5

Paulinopmbp Friends getaway - TripAdvisor review

The staff was very kind and helpful whenever i needed. The Room was very tidy and quite comfortable, even being the cheapest one. Since i was travelling with friends to a wine tasting event, the hotel fit perfect becase it was only 300 meters far from the spot!

Dear Paulino, Thank you very much for your review. Its always a pleasure to receive positive feedback. I've shared your comments with our staff. Best Regards, Rodrigo Chediek General Manager

Reasonable

TripAdvisor rating 3.0/5

jnha Business - TripAdvisor review

Well located, a classical Ibis property. Unfortunately unders renovation works at the moemnt, which means a weird restaurant, a strange reception, and so on. But no surprise really. Bedding and bathroom simple but OK.

We appreciate your comments and take the necessary measures for your next hosting even better Thanks

Standard Ibis hotels

TripAdvisor rating 4.0/5

Ibirapuera2014 Friends getaway - TripAdvisor review

No deceptions and also no surprises, good services, clean rooms with internet facilities and standard amenities, standard charged breakfast and efficient charged car parking. Central location with easy access to other neighborhoods of the city

We very much appreciate your comments regarding your stay at the ibis Sao Jose Dos Campos Colinas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

No news is good news

TripAdvisor rating 4.0/5

humberto b Business - TripAdvisor review

Ibis Colinas is a standard unit of Ibis Brazil brand. All hard (room, bathroom, eating room, carpeting, etc.) and soft (service, food quality, employee's approach, sleeping quality) are pretty much in line with the patterns of the brand. Provided Ibis usually delivers good service, such allignment show that no surprises are to be faced by the customer, what is excellent for a seasoned traveller.

Dear Mr. Humberto, Thanks for your feedback. I will delivery the information to the Team. Best Regards, Ibis Hotel São Jose dos Campos Colinas

Value for money

TripAdvisor rating 5.0/5

CJSRK Business - TripAdvisor review

One of the nice things about the Ibis chain is that you know what to expect. The room was clean and 'fresh' and well proportioned. Check in/out was easy, and the eating area was good - breakfast (for a few $ extra) had a good selection. Staff were friendly and informative. Definitely would stay again.

Good place to rest!

TripAdvisor rating 4.0/5

Marcelo T Business - TripAdvisor review

It's a nice and clean rooms, good breakfast, but the internet speed clould be faster. The breakfast is good. (maybe the scramble eggs could be better... I wil stay there again. the room and the shower is good.

Ibis Colina Sao Jose dos Campos

TripAdvisor rating 4.0/5

Luis W Business - TripAdvisor review

The hotel is very nice and the staff also. But...the carpets on the sixth floor are very dirty and need to be replaced or need a very good cleaning. The location is excellent and the price is very good. The Colinas shopping mall is across the street and it is a short walk to Vila Ema restaurants.

Fair

TripAdvisor rating 3.0/5

leoaggarcia Business - TripAdvisor review

Nothing different from other Ibis hotels I stayed in. You won't have the best experience, but you will also not pay the highest price. On the good side, this hotel has a specially good and friendly staff. On the bad side, the towels were quite old, with spots.

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