ibis Sao Jose dos Campos Colinas 3 stars

Customer review rating (ALL Rating) 4.1/5 1,622 reviews

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Av Dr Jorge Zarur, 81 Torre I, Jardim Apolo, 12243081 SAO JOSE DOS CAMPOS, Brazil

Description

Hotel extras

  • 1 pet per apartment (R$ 52.50 | up to 15kg). Vaccination license needed

  • Restaurant with choice of dishes and handmade pizzas

  • 76km from Guarulhos International Airport.

  • Meeting rooms shared with Mercure Hotel

  • Next to ViValle Hospital and Policlin Hospital

Our accommodation(s)

Hotel location

ibis Sao Jose dos Campos Colinas

Av Dr Jorge Zarur, 81 Torre I, Jardim Apolo
12243081 SAO JOSE DOS CAMPOS
Brazil

GPS:-23.20531, -45.9053

Telephone
Fax +55 12 3904-2401

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis

For an even better experience, our restaurant offers the best of gastronomy in a cheerful, welcoming and relaxed atmosphere. For warm nights, we suggest our disputed deck overlooking the Arc of Innovation

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,622 reviews

TripAdvisor Rating  4.0/5  898 reviews

Customer review rating 1.5/5

Ahmad M. Solo - Confirmed reviews ALL

Room was dirty, hair on the bed the towels not cleaned, follor too. There is no Room decoration, the celling was cracked window is dirty. I won't give the hotel one star.

Dear Ahmed Bassam Rashed M., Thank you for taking the time to tell us about your experience at the ibis São José dos Campos Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luis Fernando General Manager

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Excellent experience.

Dear Jandro A., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Colinas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luís Fernando Miyamura General Manager

Good stay

Customer review rating 4.5/5

Douglas A. C. Couples - Confirmed reviews ALL

Good service; comfortable room.

Prezado Douglas, Agradecemos os seus comentários no seguimento da sua estada no Ibis São Jose dos Campos. Foi com prazer que recebemos a sua avaliação. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Atenciosamente, Luís Fernando Miyamura Gerente Geral Ibis São José dos Campos

Poor signals on the entrance from lhe street,

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Bathroom with water flowing on the floor.

Dear Jose Carlos Nunes M., We very much appreciate your comments regarding your stay at the ibis São José dos Campos Colinas. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luis Fernando General Manager

The overall stay was not satisfied

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

In summary: 1) Pillows and bed are not comfortable 2) Morning breakfast are too late, only after 06:30 AM. It should start at least 06:00 AM for allowing working time schedule 3) Room cleaning is not satisfactory in general

Prezado Waldemiro, Agradeço imensamente pelo tempo dispensado em nos contar sobre sua experiência no Ibis São José dos Campos Colinas. Lamento e peço as mais sinceras desculpas por não termos conseguido atingir as suas expectativas. Suas impressões foram compartilhadas com nossas equipes e discutiremos ações de melhoria. Espero que nos de a oportunidade de melhor atendê-lo em sua próxima hospedagem em São José dos Campos. Cordialmente, Luís Fernando Miyamura Gerente Geral

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Other web-users rate our hotel

  • 350 reviews 8.9/10 Location
  • 814 reviews 4.1/10 Room
  • 544 reviews 7.4/10 Service
  • 12 reviews 4.1/10 WiFi
  • 400 reviews 2.5/10 Comfort
  • 331 reviews 4.6/10 Cleanliness
  • 316 reviews 7.4/10 Breakfast
  • 200 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.