ibis Sao Jose dos Campos Colinas 3 stars

Customer review rating (ALL Rating) 4.1/5 1,617 reviews

Best price
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Av Dr Jorge Zarur, 81 Torre I, Jardim Apolo, 12243081 SAO JOSE DOS CAMPOS, Brazil

Description

Hotel extras

  • 1 pet per apartment (R$ 52.50 | up to 15kg). Vaccination license needed

  • Restaurant with choice of dishes and handmade pizzas

  • 76km from Guarulhos International Airport.

  • Meeting rooms shared with Mercure Hotel

  • Next to ViValle Hospital and Policlin Hospital

Our accommodation(s)

Hotel location

ibis Sao Jose dos Campos Colinas

Av Dr Jorge Zarur, 81 Torre I, Jardim Apolo
12243081 SAO JOSE DOS CAMPOS
Brazil

GPS:-23.20531, -45.9053

Telephone
Fax +55 12 3904-2401

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis

For an even better experience, our restaurant offers the best of gastronomy in a cheerful, welcoming and relaxed atmosphere. For warm nights, we suggest our disputed deck overlooking the Arc of Innovation

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,617 reviews

TripAdvisor Rating  4.0/5  897 reviews

Boa estadia

Customer review rating 5.0/5

Cesar T. D. M. Business - Confirmed reviews ALL

Top

Prezado Cesar, Agradecemos imensamente pelo tempo dispensado em nos contar sobre sua experiência no Ibis Colinas. Ficamos extremamente felizes em saber que conseguimos atender as suas expectativas. Seus comentários foram compartilhados com nossas equipes. Se puder também nos avaliar no google, ficaremos muito grato! Conte sempre conosco. Cordialmente, Luís Fernando Miyamura Gerente Geral

Great

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very good

Prezado Rafael, Agradecemos os seus comentários no seguimento da sua estada no ibis São José dos Campos Colinas. Foi com prazer que recebemos a sua avaliação. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Esperamos recebê-lo em breve novamente. Atenciosamente, Luís Fernando Miyamura Gerente Geral Ibis São José dos Campos Colinas

Well located but with some issues

Customer review rating 2.0/5

Leandro Couples - Confirmed reviews ALL

This is by far the worst IBIS I have ever stayed in. The room looked very old and poorly maintained, with water dripping from the roof since I was on the top floor (8th). I mentioned this to the reception staff when I was leaving, but they didn't pay much attention. They just checked me out and sent me on my way.

Prezado Leandro, Agradeço imensamente pelo tempo dispensado em nos contar sobre sua experiência no Ibis São José dos Campos Colinas. Lamento e peço as mais sinceras desculpas por não termos conseguido atingir as suas expectativas. Suas impressões foram compartilhadas com nossas equipes e discutiremos ações de melhoria. Espero que nos de a oportunidade de melhor atendê-lo em sua próxima hospedagem. Cordialmente, Luís Fernando Miyamura Gerente Geral Ibis São José dos Campos Colinas

Terrible organization and experience

Customer review rating 2.0/5

Nicolad Couples - Confirmed reviews ALL

Check in was already long and bureaucratic, the room was OKish and the check out took almost 1 hour due to a lack of organization for a local event

Dear Maria G., Thank you for taking the time to tell us about your experience at the ibis São José dos Campos Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luis Fernando Miyamura General Manager

A/C broken

Customer review rating 4.0/5

Elvia Solo - Confirmed reviews ALL

the a/ c was not working well, an assistant came from the from desk she asked me to change the room , i said not , i prefer somebody came to fix it , she told me person in charge was busy so i told her how ome a hotel like this does not have a person to check the a/c? she was not happy when i told her that , i requested to send somebody to check it. After that like 10 minutes later 2 person came , to check it, the a/c had to reset , i did not have to change room

Prezada Elvia, Agradecemos os seus comentários no seguimento da sua estada no ibis São José dos Campos Colinas. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Tenha a certeza que seus comentários servirão de base para que possamos aprimorar a qualidade de nossos serviços. Esperamos recebê-la em breve novamente. Atenciosamente, Luís Fernando Miyamura Gerente Geral Ibis São José dos Campos Colinas

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Other web-users rate our hotel

  • 332 reviews 8.6/10 Location
  • 777 reviews 4.1/10 Room
  • 524 reviews 7.4/10 Service
  • 14 reviews 7.4/10 WiFi
  • 373 reviews 2.6/10 Comfort
  • 314 reviews 4.5/10 Cleanliness
  • 302 reviews 7.4/10 Breakfast
  • 191 reviews 4.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.