ibis Sao Jose dos Campos Colinas 3 stars

Customer review rating (ALL Rating) 4.1/5 1,630 reviews

Best price
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Av Dr Jorge Zarur, 81 Torre I, Jardim Apolo, 12243081 SAO JOSE DOS CAMPOS, Brazil

Description

Hotel extras

  • 1 pet per apartment (R$ 52.50 | up to 15kg). Vaccination license needed

  • Restaurant with choice of dishes and handmade pizzas

  • 76km from Guarulhos International Airport.

  • Meeting rooms shared with Mercure Hotel

  • Next to ViValle Hospital and Policlin Hospital

Our accommodation(s)

Hotel location

ibis Sao Jose dos Campos Colinas

Av Dr Jorge Zarur, 81 Torre I, Jardim Apolo
12243081 SAO JOSE DOS CAMPOS
Brazil

GPS:-23.20531, -45.9053

Telephone
Fax +55 12 3904-2401

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis

For an even better experience, our restaurant offers the best of gastronomy in a cheerful, welcoming and relaxed atmosphere. For warm nights, we suggest our disputed deck overlooking the Arc of Innovation

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,630 reviews

TripAdvisor Rating  4.0/5  899 reviews

Terrible

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

The stay was terrible, I used to stay on Mercure and this time I got Ibis, I know the experience would be lower but there are things not acceptable, the A/C inside the room was hold by a tap, the elevator button was broken, the walls inside the room look dirty.

Prezado Eduardo, Agradeço imensamente pelo tempo dispensado em nos contar sobre sua experiência no Ibis SJC Colinas. Lamento e peço as mais sinceras desculpas por não termos conseguido atingir as suas expectativas. Suas impressões foram compartilhadas com nossas equipes e tomaremos as devidas providências.. Espero que nos de a oportunidade de melhor atendê-lo em sua próxima hospedagem. Atenciosamente, Luís Fernando Miyamura Gerente Geral Ibis São José dos Campos Colinas Rodrigo Chediek Gerente Geral

The air conditioning was very noisy

Customer review rating 2.0/5

Fernando Business - Confirmed reviews ALL

The air conditioning in the room was making a lot of noise, I had to sleep with it off (room 670)

Prezado Fernando, Agradeço imensamente pelo tempo dispensado em nos contar sobre sua experiência no Ibis SJC Colinas. Lamento e peço as mais sinceras desculpas por não termos conseguido atingir as suas expectativas. Suas impressões foram compartilhadas com nossa equipe de manutenção. Espero que nos de a oportunidade de melhor atendê-lo em sua próxima hospedagem. Atenciosamente, Luís Fernando Gerente Geral

Customer review rating 2.5/5

José R. Business - Confirmed reviews ALL

Simple

Prezado Alexander, Agradeço imensamente pelo tempo dispensado em nos contar sobre sua experiência no Ibis São José dos Campos Colinas. Lamento e peço as mais sinceras desculpas por não termos conseguido atingir as suas expectativas. Suas impressões foram compartilhadas com nossas equipes e discutiremos ações de melhoria. Espero que nos de a oportunidade de melhor atendê-lo em sua próxima hospedagem em São José dos Campos. Atenciosamente, Luís Fernando Miyamura Gerente Geral

Dirty and smelly

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Horrible. Had to change rooms because of the smell and there was food leftovers in the fridge. The new room didn’t help

Prezado Jonatas, Agradeço imensamente pelo tempo dispensado em nos contar sobre sua experiência no Ibis SJC Colinas. Lamento e peço as mais sinceras desculpas por não termos conseguido atingir as suas expectativas. Suas impressões foram compartilhadas com nossas equipes e discutiremos ações de melhoria. Espero que nos de a oportunidade de melhor atendê-lo em sua próxima hospedagem. Atenciosamente, Luís Fernando Miyamura Gerente Geral

Customer review rating 1.5/5

Ahmad M. Solo - Confirmed reviews ALL

Room was dirty, hair on the bed the towels not cleaned, follor too. There is no Room decoration, the celling was cracked window is dirty. I won't give the hotel one star.

Dear Ahmed Bassam Rashed M., Thank you for taking the time to tell us about your experience at the ibis São José dos Campos Colinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luis Fernando General Manager

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Other web-users rate our hotel

  • 356 reviews 8.6/10 Location
  • 827 reviews 4.2/10 Room
  • 535 reviews 7.3/10 Service
  • 11 reviews 6.2/10 WiFi
  • 408 reviews 2.7/10 Comfort
  • 339 reviews 4.6/10 Cleanliness
  • 321 reviews 7.3/10 Breakfast
  • 208 reviews 4.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.