ibis Barcelona Castelldefels 2 stars

Customer review rating (ALL Rating) 4.3/5 785 reviews

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ibis Barcelona Castelldefels - Image 1
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Passeo del Ferrocarril, 342, 08860 CASTELLDEFELS, Spain

Description

Hotel extras

  • 6 miles from Barcelona-El Prat Airport and 9 miles from downtown Barcelona.

  • Located right across from Ànecblau Mall, perfect for shopping and fun.

  • Castelldefels Beach is just 0.6 miles away.

  • It has private parking with charging points for electric cars

  • A pet-friendly hotel with free high-speed WIFI throughout

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM WITH TWO BEDS

Photo out of - SUPERIOR ROOM WITH TWO BEDS

Newly renovated and redecorated room with two Sweet bed by Ibis 35.5x78.75in, 90x200cm beds, 43 inch Full HD TV, multi-purpose bedside tables and multi-plugs and USB ports. Free WiFi.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Hotel location

ibis Barcelona Castelldefels

Passeo del Ferrocarril, 342
08860 CASTELLDEFELS
Spain

GPS:41.281491, 1.98565

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 74 rooms
  • 4 rooms for people with reduced mobility
  • 74 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

  • On site
  • Outdoor parking
  • Public
  • 6 parking spaces

Services & equipment

  • Electric car recharging units 22 kVA

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Exterior if available

Additional charge

Passeo del Ferrocarril, 342, 08860 Castelldefels, Spain

GPS:41.281491, 1.98565

Parking information

  • On site
  • Outdoor parking
  • Public
  • 19 parking spaces

  • Parking pricing: 10.00 € 10 EUR Per day

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

SNACKS BAR 24 HOURS

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Terrace
  • Takeaway Meals

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  785 reviews

Customer review rating 4.0/5

Guido U. M. F. Couples - Confirmed reviews ALL

Dear Mr. F., Thank you for taking the time to share your feedback following your stay at ibis Barcelona Castelldefels. We are pleased to know that you found your room comfortable and that you would still recommend our hotel. However, we sincerely regret the issues you encountered during your stay. In particular, we apologize that the air conditioning did not cool your room adequately. We also regret that the condition of the floor did not meet our usual cleaning standards. Your comments have been shared with the relevant teams so that these points can be reviewed and addressed. We are especially sorry to hear that your interaction with our reception team did not leave you with the level of service you expected. This is certainly not the impression we wish to give our guests, and we will take your feedback into consideration with our team. We appreciate your loyalty as an ALL Accor Silver member and hope to have the opportunity to welcome you again and provide you with a more comfortable and positive experience. Kind regards, The Management Team ibis Barcelona Castelldefels

Customer review rating 3.0/5

Faris M. S. Business - Confirmed reviews ALL

Dear Mr. S., Thank you for taking the time to share your detailed feedback following your stay at ibis Barcelona Castelldefels. We are pleased to know that you appreciated our convenient location and found our staff friendly and helpful. However, we sincerely regret that noise from neighbouring rooms disturbed your sleep on several occasions. We fully understand how important a quiet and restful environment is, especially during a business trip. While the sound insulation of the building is a structural aspect that cannot be easily modified, we are sorry that this affected your comfort so significantly. Our team will nevertheless continue to do everything possible to address noise disturbances and assist guests whenever they are reported. We also appreciate your positive comments regarding the cleanliness, breakfast, Wi-Fi and our team. Your feedback is valuable to us and helps us identify areas where we can improve the guest experience. We hope to have the opportunity to welcome you again and provide you with a more peaceful stay. Kind regards, The Management Team ibis Barcelona Castelldefels

Customer review rating 0.5/5

Nyamsaikhan C. Business - Confirmed reviews ALL

Customer review rating 4.0/5

David M. Friends - Confirmed reviews ALL

Customer review rating 2.5/5

Helen S. Couples - Confirmed reviews ALL

Dear Mr. F., Thank you for taking the time to share your feedback following your stay at ibis Barcelona Castelldefels. We are pleased to know that you found your room comfortable and that you would still recommend our hotel. However, we sincerely regret the issues you encountered during your stay. In particular, we apologize that the air conditioning did not cool your room adequately. We also regret that the condition of the floor did not meet our usual cleaning standards. Your comments have been shared with the relevant teams so that these points can be reviewed and addressed. We are especially sorry to hear that your interaction with our reception team did not leave you with the level of service you expected. This is certainly not the impression we wish to give our guests, and we will take your feedback into consideration with our team. We appreciate your loyalty as an ALL Accor Silver member and hope to have the opportunity to welcome you again and provide you with a more comfortable and positive experience. Kind regards, The Management Team ibis Barcelona Castelldefels

Customer review rating 3.0/5

Faris M. S. Business - Confirmed reviews ALL

Staff were friendly and helpful. Room was as expected. However walls between rooms are super thin and lacking any sound insulation. I had very noisy people on one side and which woke me up several times.

Dear Mr. S., Thank you for taking the time to share your detailed feedback following your stay at ibis Barcelona Castelldefels. We are pleased to know that you appreciated our convenient location and found our staff friendly and helpful. However, we sincerely regret that noise from neighbouring rooms disturbed your sleep on several occasions. We fully understand how important a quiet and restful environment is, especially during a business trip. While the sound insulation of the building is a structural aspect that cannot be easily modified, we are sorry that this affected your comfort so significantly. Our team will nevertheless continue to do everything possible to address noise disturbances and assist guests whenever they are reported. We also appreciate your positive comments regarding the cleanliness, breakfast, Wi-Fi and our team. Your feedback is valuable to us and helps us identify areas where we can improve the guest experience. We hope to have the opportunity to welcome you again and provide you with a more peaceful stay. Kind regards, The Management Team ibis Barcelona Castelldefels

Customer review rating 0.5/5

Nyamsaikhan C. Business - Confirmed reviews ALL

Staffs are extremely unhelpful.

Customer review rating 4.0/5

David M. Friends - Confirmed reviews ALL

Always a good stay, perfectly located as its only a shirt train ride away from Barcelona and its just far enough away from the main city for it to be relaxing.

Customer review rating 2.5/5

Helen S. Couples - Confirmed reviews ALL

I expected a higher standard of accommodation from Ibis but it was very basic.

Customer review rating 1.0/5

Jun L. Business - Confirmed reviews ALL

This hotel release my personal mailaddrss, iphone number, company name to another guest ! How could be ? why hotel can not contact with me directly from mail or phone ? In EU, i never faced this kind of thing before. I need this hotel and your group can give me a offical explaniaiton in the following one week, otherwise I will claim to your higher level again !

Customer review rating 4.5/5

Christopher B. Business - Confirmed reviews ALL

Very convenient, clean with good onsite facilities

Customer review rating 4.0/5

Flora B. Business - Confirmed reviews ALL

I had a great stay at this hotel the only items I was missing from the room are a minifridge and a toilet brush. I really appreciated the big desk and the cleaning was thorough.

Customer review rating 5.0/5

Louise B. Couples - Confirmed reviews ALL

Great stay in a perfect location! Train station 5 mins away connecting you straight to middle of Barcelona in 20 mins for just £2!

Customer review rating 5.0/5

Ivana V. Families - Confirmed reviews ALL

Very nice personnel , communication excellent, desriptive, Ema and David, but all are friendy and excellent

Dear Ivana, Thank you very much for your wonderful review and for giving us a perfect score! We are delighted to know that you and your family had such a great experience with us and that you appreciated the communication, our facilities and, above all, the friendliness and professionalism of our team. We are especially happy to hear your kind words about Ema and David. We will be sure to share your lovely feedback with them, as well as with the rest of the team. It is always very rewarding for us to know that our guests feel welcomed and well looked after. Thank you once again for your trust and for recommending us so highly. We hope to have the pleasure of welcoming you and your family back to ibis Barcelona Castelldefels very soon! Warmest regards,

Customer review rating 1.0/5

Volodymyr K. Business - Confirmed reviews ALL

Very hot at the room Unpleasent odor at the room

Dear Volodymyr, Thank you for taking the time to share your feedback. We are truly sorry that your stay did not meet your expectations. We sincerely apologize for the uncomfortable temperature and unpleasant odour you experienced in your room. We also regret the lack of cleaning between the first and second day of your stay. We understand how these issues can significantly affect your comfort, particularly during a business trip. We appreciate your positive feedback regarding the welcome and check-out, as well as the efforts of our team. Nevertheless, the issues you highlighted are not the experience we aim to provide, and your comments will be shared with the relevant departments so that they can be addressed. We hope you will give us another opportunity to provide you with the comfortable and pleasant stay you should expect from ibis Barcelona Castelldefels. Kind regards,

Customer review rating 1.0/5

Stevan M. Couples - Confirmed reviews ALL

Everything was okay, stuff, room, location, until a huge cockroach came out of the bathroom, it was so fast had to chase it all over the room, our dog was scared!

Customer review rating 4.5/5

Elsbeth J. L. Families - Confirmed reviews ALL

pleasant

Customer review rating 4.0/5

Alla P. Business - Confirmed reviews ALL

Personally, the only things that kept me from giving the highest rating were the lack of a refrigerator in the room and a toilet brush. I was very surprised by their absence

Dear Ms. P., Thank you very much for taking the time to share your experience following your stay at ibis Barcelona Castelldefels. We are delighted to know that you enjoyed your comfortable stay, our convenient location and breakfast, and that you were fully satisfied with the welcome and service provided by our team. We also greatly appreciate your excellent scores for the booking process, Wi-Fi, check-in and check-out. Regarding your comments, we would like to mention that toothbrushes are available for purchase in our vending machine, should guests require one during their stay. We are nevertheless sorry that the absence of a refrigerator in the room and the item you mentioned in the bathroom affected your overall impression. We truly appreciate you bringing these points to our attention, and your feedback will be shared with the relevant team. Thank you once again for your constructive comments and for your loyalty as an ALL Accor member. We hope to have the pleasure of welcoming you back to ibis Barcelona Castelldefels in the future. Kind regards,

Customer review rating 4.0/5

David J. S. Couples - Confirmed reviews ALL

Good value for money, shame we could not view the England world cup match due to not picking up a signal.

Customer review rating 2.5/5

Philippe J. G. Couples - Confirmed reviews ALL

Having stayed in this hotel on numerous occasions, each time has been a disappointment of some sort, like asking for an extra pillow took 2 phone calls and eventually had to go down to reception to get one myself, long queues at the reception is common! Also I stayed again on the 27th June and was greeted by the rudest receptionist that was more interested by looking after her daughter I suppose but needless to say I will never stay in that hotel again!

Customer review rating 1.0/5

David P. H. Business - Confirmed reviews ALL

booked 2 rooms with double beds both had single beds put together not doubles hard in the middle and my friend very unhappy too with his room

Dear Mr. H., Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to learn that the bedding arrangement did not match your expectations and that this had such a negative impact on the quality of your sleep. We understand how disappointing it must have been to book two double-bed rooms and find twin beds joined together instead, especially when both you and your colleague were affected. Please accept our sincere apologies for not providing the room configuration you expected. Your comments have been shared with our team so we can review our room allocation procedures and ensure that confirmed bedding preferences are respected whenever possible. We also regret that this experience affected your perception of the value of your stay. While we appreciate your positive ratings regarding the check-in process, our team, cleanliness, breakfast, and sustainability efforts, we recognize that a comfortable night's sleep is fundamental and that we fell short on this occasion. We hope you will give us another opportunity to provide you with the experience you originally expected. Kind regards,

Customer review rating 4.5/5

David W. G. M. Friends - Confirmed reviews ALL

Love the location just a short train ride into the city and a short walk to the beach from the hotel. Really enjoy staying at the ibis Castelldefells. Location is just right and there is lots to do and a really nice atmosphere around the town. Good bars and restaurants and the people are great too.

Customer review rating 4.5/5

Laurence P. S. Friends - Confirmed reviews ALL

Hotel clean and quiet in a good location. Sadly I cannot walk too far so a bit out of centre for me but overall good location. Shower needed attention for door to stop wetting the floor and air conditioning would not go below 22 despite being set for 17. I had a fan provided on request so was able to sleep comfortably. One room attendant showed a step above in the care and thought that went into tidying the bathroom which impressed. It was a young lady whilst the others generally just did what was necessary, the extra touch of tidying impressed with eth care and thoughtfulness. I've stayed before this trip and will stay there again.

Customer review rating 4.5/5

Michael A. M. Solo - Confirmed reviews ALL

Lovely room, very pleasant stay, breakfast was excellent and staff were first class and spoke English

Other web-users rate our hotel

  • 532 reviews 8.9/10 Location
  • 643 reviews 5.7/10 Room
  • 669 reviews 8.8/10 Service
  • 15 reviews 8.8/10 WiFi
  • 256 reviews 6.8/10 Cleanliness
  • 239 reviews 7.8/10 Breakfast
  • 19 reviews 9.3/10 Bar

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