Having telephoned to ask the price of a room I was charged significantly more on arrival. Also the rooms are too hot overnight. The airconditioning does not work if the heating is on and the only way to cool the room is to open the window, which is then noisy.

Arrived close to midnight, seamless checkin in a very helpful and friendly manner. Room extremely comfortable, not our first stay. Would highly recommend.

The room is cozy and relaxing.

Clean, silence place and helpful staff.

Stayed for 4 nights had breakfast every morning and one evening meal. Room had everything we needed (apart from a kettle to make tea!) and breakfast was always good. Our evening meal was from a reduced menu due to the public holiday, but what we had was very nice. The card machine broke when we were checking out, but we had a credit voucher to use, so only had a couple of Euros to pay, so cash was fine.

Relaxing.

A short one night stay before using the airport I'm the morning. The original booking was for a twin room but we were initially allocated a double. The receptionist quickly resolved the problem.

First of all, the staff is really nice. They make the best out of your stay. Which is needed since it has a bit of the prison cells feeling. And the drafty windows. And the beds that are too soft. Was not what we expected from Ibis.

my first time to stay at ibis barcelona castellfels and i'm very impressed from the staff. during checkin i told them that i plan to visit sagrada family and how i could i best reach barcelona city center. they nicely gave information and i went to my room which was nice, standart ibis quality. But then 15min later one staff brought me some snacks together with printed information about sagrada family and how to reach it, thank you again.

Very friendly staff, nice rooms.

We are returning guests and know your hotel for many years. We really like the new style of the rooms. Very positive is that many of your staff work there for so long time, a good indication of the working conditions.

The hotel has a fantastic design, the reception, bar and restaurant are located in open space, and near many grand supermarkets, You can either 10 mn walk up to the old town, The rooms are very large, clean and equiped with comfortable space for working. I would like to thank the staff for their kindness, helpfulness and professionalism.This hotel can be recommended as a best choice for staying in  this city.    

I understand the security with the locked gate and a fence surrounding the hotel, but it is quite off-putting when you have a reservation there seems to be no way in without a code and nobody opens for you. Other than that the staff were mostly friendly. The room itself was good and the bed was comfortable. However, there is no way of closing the curtains so that the glaring light that lights up the hotel outside doesn't enter your room. If you are ok sleeping when it's not dark, no problem, but I think many people will actually want a dark room in order to sleep. Overall not bad, but definitely could be better!

The best option for short stays in Castelldefels in terms of value for money. First of all, the hotel is wonderfully located, the train station and public transport stops, including buses to Barcelona (L95, E95), within walking distance. The rooms are very clean and quite comfortable, the famous Ibis’s mattresses are especially good :), a sweet dream is guaranteed. Friendly staff at the reception, daily high-quality cleaning, there is always cold lemonade in the lobby), a closed guarded area. The only drawback is breakfast, but there is usually no need for it, given the numerous cafes around and in the large shopping center Anec Blau, located across the street from the hotel. Near the hotel are two excellent supermarkets - Carrefour and Lidl. You can easily reach the beach by bus L95 (three stops in the direction to Barcelona). You can also easily walk to the beach along the Olympic Canal (walk for about 20 minutes), the path is beautiful, specially made for morning runs, there is a dedicated bicycle lane. I am pleased to stay again at this hotel.

We are platinum members, and we stay in at least 63 Accor properties a year. We also stay in a few ibis hotels each year and we normally are satisfied with the Quality v the Price ! We found one of the reception women i believed called Mari( that's the name i could see on the red lanyard she wore round her neck) to be totally unprofessional and unwelcoming, we didn't even get a smile and she had a very bad attitude On 5th of may at 10 am , a very quite Sunday , i asked for a late check out , as is my right as a Platinum member , i was taken back when she pulled a face and said the Ibis was full! (there was only one car in the car park and no one other guests viable in the public areas) I had to produce my Status card then horse trade for 5 minutes with " mari " for a late checkout as our flight was at 9pm . ( also the Ibis was still deserted at 5pm when i checked) Later before checkout i told my Platinum Welcome drink voucher to the same women, again she showed her bad attitude she told my welcome drink could only consist of a small glass of beer that must have cost the ibis a maximum of 50 cents ! ( this i know is untrue , but at this point i didn't want to ague with her anymore! To summarize. Cold rooms , no matter what you set the thermostat at! Small rooms with gloomy views! Certain members of staff lacking in basic manners! The smell in the 4th floor was a damp decaying smell. Rooms definitely need modernizing , they are far worse than found in cheaper motels such as basic and inexpensive UK Travelodge. Soap dispensers were sealed , i asked at reception for them to remove the plastic tabs, ( it never happened) so i did it myself , its not easy unless you have a tool Building work on going on the 4th floor ! Dust under the bed! The worst quality / price ratio I've ever seen in the Ibis . Yes its poor value And to beat the standard management response... " You most certainly didn't provide a superior service experience for every customer, in fact it was the worst Ibis i have ever stayed in ! I will take these matters further with the head of Ibis Europe !