ibis Barcelona Castelldefels Hotel 2 stars

On the day of my arrival I received info that hotel is under reconstruction - too late for any other options. From 17-19:30 huge noice. Toilet leaking, electricity switcted on/off as workers needed not pleasant experience at all

correcta

The location is very close to the university campus.It is also close to shopping places and to train station. quite far away from the sea, but not a problem if you are only here for business. I find the room very small and difficult to move. Also the Cabin style in the bathroom is a bit strange.

the renovation work on floor 3 didn't really bother us too much but the real problem was what sounded like the sound of water from the air conditioning...the 1st night we could put up with but the noise on the second night was worse about every 30 seconds. In fairness when I complained at about 11:00pm the reception staff did offer another room but as it was late & my wife had found some ear plugs we decided to stay put. Really though a room shouldn't have a problem like this although it wouldn't bother good sleepers. The staff on duty were friendly and good at their jobs.No complaints about the breakfast and housekeeping was good.

The staff was very nice. Ladies were way to friendly and communicative. The food a bit not in our tastes, but this is personal! Generaly everything was very good! Happy to have gone there!

I understand the security with the locked gate and a fence surrounding the hotel, but it is quite off-putting when you have a reservation there seems to be no way in without a code and nobody opens for you. Other than that the staff were mostly friendly. The room itself was good and the bed was comfortable. However, there is no way of closing the curtains so that the glaring light that lights up the hotel outside doesn't enter your room. If you are ok sleeping when it's not dark, no problem, but I think many people will actually want a dark room in order to sleep. Overall not bad, but definitely could be better!

I understand the security with the locked gate and a fence surrounding the hotel, but it is quite off-putting when you have a reservation there seems to be no way in without a code and nobody opens for you. Other than that the staff were mostly friendly. The room itself was good and the bed was comfortable. However, there is no way of closing the curtains so that the glaring light that lights up the hotel outside doesn't enter your room. If you are ok sleeping when it's not dark, no problem, but I think many people will actually want a dark room in order to sleep. Overall not bad, but definitely could be better!

As usual, stuff is welcoming and helpful. The room was a great surprise, looks and feels modern and very convenient. The bonus was that I could switch the language to English. Things that bothered me: The lamp above the table/desk was not working and the shower head was unstable.

Excellent

Excellent staff very helpful. Room needed modernisation

My stay was wonderful. Courteous staff and good facilities.

Check in fast and very efficient. Food and drinks available anytime. Room clean and efficient. Overall, excellent place to stay.

Satisfactoria

Pleasant hotel close to barcelona airport. We had a late flight and needed somewhere that we could check in late and get a good nights sleep, and that’s exactly why we got here.

The front of house staff were friendly and helpful but often appeared to have too much to do - checking in guests and staffing the bar. This meant that on occasions guests were kept waiting. I had booked 2 rooms and both were clean but both had damaged toilets which were reported immediately. Only one was repaired. The air conditioning wasn’t working and would not be resized until the following week which meant uncomfortable nights. We were told that we had been emailed informing us of this though no message was ever received. Our concerns were reported to the manager who acknowledged that service had fallen below the expected standard and offered a partial refund on both rooms. To date a refund has been received on one room only. However, the manager handled our complaints impeccably and will no doubt use our feedback to make improvements.