ibis Barcelona Castelldefels 2 stars

Customer review rating (ALL Rating) 4.4/5 716 reviews

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Passeo del Ferrocarril, 342, 08860 CASTELLDEFELS, Spain

Description

Hotel extras

  • The best location for a leisure or business trip

  • Public transportation nearby

  • Ànec Blau shopping center

  • Discover Castelldefels!

  • Fast electric chargers in our parking lot

Our accommodation(s)

Hotel location

ibis Barcelona Castelldefels

Passeo del Ferrocarril, 342
08860 CASTELLDEFELS
Spain

GPS:41.281491, 1.98565

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Snacks bar 24/7

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  716 reviews

TripAdvisor Rating  3.9/5  643 reviews

Customer review rating 3.5/5

Milcho T. I. Couples - Confirmed reviews ALL

Hello, your coffee is wonderful, as is the beer you offer in the bar, but I want to share what I didn't like - when we arrived after a long, very long journey late at night - the room was cold, it took about an hour and a half to warm up properly. One of the towels in the bathroom had hairs on it.Apart from these hairs, the service is good. We asked the reception for a glass of tap water when we arrived, they said we had to buy one, they didn't have any. We wanted to drink a glass of beer until the room warmed up, but the guy said he only had one large mug and didn't have a second one, which additionally "messes with our pocket". Breakfast is good, coffee is good, but what is finished is not refilled, except cucumbers and tomatoes. The location is wonderful with very convenient transport links to the airport and many shops in the area. Train to access the center of Barcelona.

Dear Milcho, Thank you very much for sharing your feedback with us. We are glad to hear that you enjoyed our location, transport connections, coffee, and the friendliness of our reception team. We are truly sorry for the inconveniences you experienced upon arrival, especially the room temperature and the towel issue, which is certainly not up to our standards. Had you informed our reception during your stay, we would have been happy to replace the towel immediately with a clean one. Please rest assured that your comments have been shared with our housekeeping team. We also apologize for the inconvenience regarding access to drinking water, bar service, and breakfast replenishment. Your feedback helps us improve, and we truly appreciate you bringing these matters to our attention. We hope to have the pleasure of welcoming you again in the future and providing you with an even more comfortable and enjoyable stay. Warm regards, Valeriya

Customer review rating 5.0/5

Inga B. Couples - Confirmed reviews ALL

Accept big dogs for very good price

Dear Inga B., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our 24-hour reception and food availability, as well as our pet-friendly policy. Your satisfaction is important to us. Best regards, Hotel Ibis Castelldefels

Customer review rating 4.0/5

Angelica P. S. A. Business - Confirmed reviews ALL

Agradable y satisfecha

Estimada Sra. S. A., Muchas gracias por compartir su experiencia con nosotros y por la excelente valoración general de su estancia. Nos alegra saber que se sintió a gusto y satisfecha en todos los aspectos: alojamiento, desayuno, limpieza, wifi y la atención de nuestro equipo. Apreciamos especialmente su fidelidad como miembro ALL Classic y nos complace saber que el nivel de reconocimiento recibido estuvo a la altura de sus expectativas. También valoramos que haya tenido en cuenta nuestras iniciativas de sostenibilidad, un aspecto en el que seguimos trabajando día a día. Será un placer darle nuevamente la bienvenida en ibis Barcelona Castelldefels en su próximo viaje por motivos de trabajo o de ocio. Atentamente, Eva M Adjunta de Dirección

Customer review rating 4.5/5

Lindsay M. G. Friends - Confirmed reviews ALL

In room information would be good ! Breakfast/ bar times check out etc . Local info.

Dear Ms. G., Thank you very much for taking the time to share your feedback about your recent stay at ibis Barcelona Castelldefels. We are delighted to know that you had a pleasant experience and that our team met your expectations. We also appreciate your suggestion regarding the in-room information. Your comment is very valuable, and we will take it into account to improve the details we provide about breakfast and bar times, check-out, and local information, to make our guests’ experience even more comfortable. We hope to have the pleasure of welcoming you again soon. Kind regards, Eva M. Adjunta de Dirección ibis Barcelona Castelldefels

Customer review rating 5.0/5

Douglas M. Couples - Confirmed reviews ALL

The staff were very helpful. The bedrooms were very Comfortable.

Estimado Sr. M., Le agradecemos sinceramente que haya dedicado unos minutos a compartir su experiencia en ibis Barcelona Castelldefels. Nos alegra saber que disfrutó de una estancia cómoda y que nuestro equipo contribuyó a que se sintiera bien atendido. Tomamos nota de su comentario sobre la reserva online y nos alegra que nuestro personal pudiera ayudarle rápidamente por teléfono. Seguiremos trabajando para mejorar la facilidad de nuestros canales de reserva. Esperamos tener el placer de darle la bienvenida de nuevo muy pronto. Atentamente, Eva M. Adjunta de Dirección ibis Barcelona Castelldefels

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Other web-users rate our hotel

  • 562 reviews 9.1/10 Location
  • 678 reviews 6.3/10 Room
  • 732 reviews 9.4/10 Service
  • 15 reviews 8/10 WiFi
  • 293 reviews 7.2/10 Cleanliness
  • 259 reviews 8/10 Breakfast

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.