ibis Barcelona Castelldefels 2 stars

Customer review rating (ALL Rating) 4.4/5 744 reviews

ibis Barcelona Castelldefels - Image 1
ibis Barcelona Castelldefels - Image 2
ibis Barcelona Castelldefels - Image 3
ibis Barcelona Castelldefels - Image 4
Passeo del Ferrocarril, 342, 08860 CASTELLDEFELS, Spain

Description

Hotel extras

  • The best location for a leisure or business trip

  • Public transportation nearby

  • Ànec Blau shopping center

  • Discover Castelldefels!

  • Fast electric chargers in our parking lot

Our accommodation(s)

Hotel location

ibis Barcelona Castelldefels

Passeo del Ferrocarril, 342
08860 CASTELLDEFELS
Spain

GPS:41.281491, 1.98565

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Snacks bar 24/7

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  744 reviews

Customer review rating 4.0/5

Kvetoslava S. Business - Confirmed reviews ALL

I stayed in a room on the 1st floor. The bathroom smelled strongly during my entire stay. Apparently, the skeptic was getting the better of me. Some days it could be smelled even in the entire hallway on the 1st floor. During my entire 11-day stay, my bed sheets were not changed once. As for the staff, I can only rate them highly.

Customer review rating 2.0/5

Marek S. Business - Confirmed reviews ALL

Low quality hotel but good facilities in the surrounding area. The hotel smelled awful. The toilet smell was particularly strong on the first floor. Even though they were cleaned every day, they still smelled really bad. Breakfast was always the same. And eating the same thing for two weeks is not enjoyable. This may not be a problem for a short stay, but for longer stays, there are things missing for guests – a glass in the room, the possibility to wash clothes...

Customer review rating 4.5/5

Elizabth L. Couples - Confirmed reviews ALL

Very good experience

Customer review rating 3.0/5

Gary A. H. Families - Confirmed reviews ALL

The room is like a modern private hostel room. Staff at front counter are friendly and helpful. Fairly good location with a decent size shopping centre across the road. Lots of restaurants and grocery stores across the road. My daughter left her soft toy bunny there but they never found it which was very sad for my daughter.

Dear Gary, Thank you very much for taking the time to share your detailed feedback about your stay with us. We are pleased to hear that you appreciated the friendliness and helpfulness of our front desk team, as well as our convenient location close to shops, restaurants, and the shopping centre. Your kind words about our staff member are especially valued and will be shared with the team. We are truly sorry to hear about your daughter’s soft toy bunny. We understand how upsetting this situation can be, especially when traveling with family, and we sincerely regret that it could not be located despite our efforts. We also appreciate your constructive comments regarding the room facilities, such as the fridge, kitchenette, and air conditioning. Your feedback is very important to us and helps us identify areas where we can improve the guest experience. Thank you again for choosing ibis Barcelona Castelldefels. We hope to have the opportunity to welcome you and your family back in the future and provide you with an even more comfortable stay. Kind regards, The ibis Barcelona Castelldefels Team

Customer review rating 3.5/5

Milcho T. I. Couples - Confirmed reviews ALL

Hello, your coffee is wonderful, as is the beer you offer in the bar, but I want to share what I didn't like - when we arrived after a long, very long journey late at night - the room was cold, it took about an hour and a half to warm up properly. One of the towels in the bathroom had hairs on it.Apart from these hairs, the service is good. We asked the reception for a glass of tap water when we arrived, they said we had to buy one, they didn't have any. We wanted to drink a glass of beer until the room warmed up, but the guy said he only had one large mug and didn't have a second one, which additionally "messes with our pocket". Breakfast is good, coffee is good, but what is finished is not refilled, except cucumbers and tomatoes. The location is wonderful with very convenient transport links to the airport and many shops in the area. Train to access the center of Barcelona.

Dear Milcho, Thank you very much for sharing your feedback with us. We are glad to hear that you enjoyed our location, transport connections, coffee, and the friendliness of our reception team. We are truly sorry for the inconveniences you experienced upon arrival, especially the room temperature and the towel issue, which is certainly not up to our standards. Had you informed our reception during your stay, we would have been happy to replace the towel immediately with a clean one. Please rest assured that your comments have been shared with our housekeeping team. We also apologize for the inconvenience regarding access to drinking water, bar service, and breakfast replenishment. Your feedback helps us improve, and we truly appreciate you bringing these matters to our attention. We hope to have the pleasure of welcoming you again in the future and providing you with an even more comfortable and enjoyable stay. Warm regards, Valeriya

Other web-users rate our hotel

  • 556 reviews 9.1/10 Location
  • 673 reviews 6/10 Room
  • 741 reviews 9.2/10 Service
  • 15 reviews 8.1/10 WiFi
  • 286 reviews 7.1/10 Cleanliness
  • 259 reviews 7.6/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Castelldefels
Internal rules of procedure