ibis budget Zurich City West 1 star

Customer review rating (ALL Rating) 4.0/5 786 reviews

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Description

Hotel extras

  • Green Key

  • Airport and city center are easily accessible

  • Perfect location in the vibrant district 5 in Zurich

  • Maag Halle, Schiffbau and Jazzclub Mood are within walking distance

  • WIFI included in the hotel and in the rooms

Our accommodation(s)

Hotel location

ibis budget Zurich City West

Technoparkstrasse 2
8005 ZURICH
Switzerland

GPS:47.3889729, 8.516186

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Your morning at the ibis budget Zurich begins with a continental breakfast buffet. Here you can expect cold and hot dishes, as well as orange juice and various hot drinks. Afterwards you can embark on an exploratory tour through Zurich.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  786 reviews

TripAdvisor Rating  3.4/5  1,565 reviews

Customer review rating 3.5/5

Renato L. Couples - Confirmed reviews ALL

Professional service and ideally located right in front of the tram stop, making it extremely convenient. The room was a decent size (not too small) and clean. However, the bathroom setup had some drawbacks: the toilet door was not soundproof, which was quite inconvenient. Although the shower is essentially integrated into the room, we didn't find it uncomfortable. On the other hand, the washbasin was very small, and the faucet was difficult to use. The breakfast room is comfortable and well-lit, offering a great view of the city. The buffet was somewhat limited, and items that ran out weren't replenished quickly. Overall, the value for money is still very good.

Dear Renato L., Thank you for sharing your experience at ibis budget Zurich City West. We are pleased to hear that you appreciated our prime location and the cleanliness of your room, as well as the professional service provided by our team. We acknowledge your feedback regarding the bathroom setup. Your comments about the soundproofing and the washbasin size are valuable, and we will certainly consider them for future improvements. We strive to ensure our amenities meet the needs of our guests, and your insights help us in this regard. Additionally, I appreciate your observations about the breakfast service. While we aim to provide a satisfying selection, it is important to us that items are replenished promptly to enhance our guests’ dining experience. Thank you for highlighting the value for money. We hope to welcome you back in the future for an even better experience. Best regards, Julia P., Deputy Manager

Customer review rating 2.0/5

Nana S. Families - Confirmed reviews ALL

Rooms were cool for the stay. But disrespect from a staff at the restaurant during breakfast. Very unpleasant lady.

Dear Nana S., Thank you for taking the time to share your feedback. We are glad to hear that you found our location convenient and the rooms comfortable for your stay. Regarding your experience with a member of our restaurant staff during breakfast, we sincerely apologize if you felt treated disrespectfully. Please allow us to clarify that our policy requires the breakfast payment to be collected immediately upon arrival of guests who do not have breakfast included in their booking. This procedure is never intended to be rude or unpleasant, and we regret that it came across that way in your case. We take your comments seriously and will address this with our team to ensure a more welcoming approach in the future. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience on your next visit. Kind regards, J. Pfleiderer, Deputy Manager

Customer review rating 5.0/5

Douglas Y. Business - Confirmed reviews ALL

Everyone was helpful even finding Breakfast tea for me!

Customer review rating 1.5/5

Ninfa A. Business - Confirmed reviews ALL

The room is too small for two people, and there isn't even a small closet for clothes. The shower is literally in the room, with a transparent door, which makes it uncomfortable to share the room with another person (there is no bathroom as such, just a shower and toilet in the room). The toilet is very high, which makes it very uncomfortable... I had to go to reception every time I needed to use the bathroom. In addition, the room was never cleaned properly (I suspect it wasn't even cleaned at all), I kept finding things under the sheets (once it was a slipper I left under the bed). Maybe this would happen in any hostel, but in this hotel and for this price, it was very disappointing. Other than that, the staff was always very friendly.

Dear Ninfa, Thank you very much for your feedback. We are truly sorry to hear that your stay did not meet your expectations regarding the room size, bathroom setup, and cleanliness. We will investigate further why your room was not properly cleaned. Please know that our housekeeping team is instructed not to touch guest belongings—they focus on making the bed and cleaning the free spaces, including the toilet and shower, rather than tidying up personal items. We take your comments seriously and will address these concerns with our teams to improve our service. We are pleased to hear that you found our staff friendly, and we hope to welcome you again in the future with a better experience. Kind regards, Julia P., Deputy Manager

Customer review rating 4.5/5

Miguel N. Solo - Confirmed reviews ALL

All good.

Dear Miguel N., Thank you for your positive feedback. We are pleased to hear that you had a good experience during your stay. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Julia P., Deputy Manager

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Other web-users rate our hotel

  • 1,356 reviews 9/10 Location
  • 1,713 reviews 4.7/10 Room
  • 1,070 reviews 8.1/10 Service
  • 43 reviews 6.9/10 WiFi
  • 1,008 reviews 2.9/10 Comfort
  • 588 reviews 7.7/10 Cleanliness
  • 566 reviews 6/10 Breakfast
  • 8 reviews 4/10 Bar

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