ibis budget Bordeaux le Lac 2 stars

Customer review rating (ALL Rating) 4.2/5 1,069 reviews

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Description

Hotel extras

  • Near the Parc des Expositions and Palais des Congrès

  • Free car park

  • Free WiFi

  • 24/7 reception

  • 15-minute tram ride to downtown area

Our accommodation(s)

Hotel location

ibis budget Bordeaux le Lac

Rue du Petit Barail, Centre hôtelier du Lac
33300 BORDEAUX
France

GPS:44.889392, -0.564905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,069 reviews

Customer review rating 1.0/5

Shuo C. Business - Confirmed reviews ALL

We stayed at this hotel from 13–19 June 2026 and unfortunately had a very disappointing experience. Upon arrival, we discovered an ant infestation in our original room, making it unsuitable for normal use. The hotel moved us to another room and informed us that we could remain there for the rest of our stay. However, the following morning we were unexpectedly told that we had to move again because the previous arrangement had resulted from an internal staff error. As we were travelling for professional purposes, being asked to repeatedly pack and relocate caused significant disruption to our schedule. What was most frustrating was that the hotel repeatedly asked us to accommodate their mistakes rather than taking responsibility for them. The replacement room that was supposedly inspected before our arrival also contained ants. We documented the issue and ultimately ended up back in the same room we had been asked to leave earlier that day. Throughout the entire process, we never received a direct apology from management. We were repeatedly told that the manager would review the situation and discuss a resolution. However, despite multiple messages and several days of waiting, we checked out without ever receiving a response from the manager. Mistakes can happen in any hotel. What matters is how they are handled. Unfortunately, the combination of pest issues, repeated room changes, poor communication, and the complete lack of managerial follow-up made this one of the most frustrating hotel experiences we have had. I cannot recommend this property based on our experience.

Customer review rating 4.5/5

Garry S. Couples - Confirmed reviews ALL

Comfotable rooms with air con - great location to catch the tram into city centre

Customer review rating 2.5/5

Amorim J. Solo - Confirmed reviews ALL

lit inconfortable

Customer review rating 0.5/5

Masoud T. Business - Confirmed reviews ALL

The rooms are very, very simple, even without a fridge or a kettle. The breakfast included only sweet foods, with no eggs or vegetables. My air conditioner did not work properly

Customer review rating 4.0/5

Hine B. Solo - Confirmed reviews ALL

A budget hotel, OK for a night, facilities are basic e.g. no drink facilities in the room. Bed is very firm but adequate. Didn't use the breakfast buffet but it looked OK.

Other web-users rate our hotel

  • 679 reviews 9.2/10 Location
  • 997 reviews 5.2/10 Room
  • 818 reviews 9/10 Service
  • 8 reviews 8.9/10 WiFi
  • 488 reviews 6.9/10 Breakfast
  • 411 reviews 5.8/10 Cleanliness

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