Mercure Bordeaux Château Chartrons Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,846 reviews

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Mercure Bordeaux Château Chartrons Hotel - Image 1
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Mercure Bordeaux Château Chartrons Hotel - Image 3
Mercure Bordeaux Château Chartrons Hotel - Image 4
81 cours Saint-Louis, 33300 BORDEAUX, France

Description

Hotel extras

  • Secure private car park reserved for hotel guests.

  • " Le C" restaurant, tasty cuisine combining local and Mediterranean notes.

  • "Le C" garden for sipping cocktails and sharing mezze in the sunshine.

  • "Le C" bar for a glass of local wine, open every day until midnight.

  • The hotel is located in the Bordeaux-Chartrons district, 10 minutes from the heart of the city

Our accommodation(s)

Hotel location

Mercure Bordeaux Château Chartrons Hotel

81 cours Saint-Louis
33300 BORDEAUX
France

GPS:44.859339, -0.569155

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le C

Le C, your new restaurant in Bordeaux's historic Chartrons district! A rich menu with seasonal cuisine that's bursting with flavor. Awaken your senses with our signature dishes paired with grand cru wine.

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Our guest reviews

Our guest reviews

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ALL Rating  4.4/5  1,846 reviews

TripAdvisor Rating  3.7/5  1,233 reviews

Customer review rating 5.0/5

Michel B. Business - Confirmed reviews ALL

R.A.S.

Monsieur, Nous sommes ravis d'apprendre que votre séjour a été agréable et sans souci. Votre satisfaction est notre priorité, et nous espérons vous accueillir à nouveau très prochainement. Cordialement, Jeanne, service réception.

Customer review rating 3.5/5

Giulia G. Couples - Confirmed reviews ALL

The rooms have some old ameneties as the desks and the bed were 2 singles instead of one big matress. The service was nice, breakfast is good.

Dear Madame, Thank you for your feedback regarding your recent stay. We appreciate your compliments about our services and the design of the common areas. We take note of your observations regarding the room amenities and bed configuration, which will be considered for future improvements. Best regards, Jeanne, service réception.

Customer review rating 1.0/5

Daouda T. Business - Confirmed reviews ALL

Hotel staff members used a loading ramp to load a truck with the engine running for more than an hour right under my window. Was this justified at 3.00 AM? Not just once, two nights. Privilege room? Wow!!!!

Bonjour, Nous vous remercions d’avoir pris le temps de nous faire part de votre expérience et nous vous présentons nos excuses pour la gêne occasionnée par les livraisons nocturnes. Il s’agissait d’un de nos prestataires, et nous venons de leur rappeler les règles strictes concernant les horaires et conditions de livraison la nuit, afin d’éviter que ce genre de situation ne se reproduise. Nous comprenons parfaitement que cela ait nui à votre confort, et nous mettons tout en œuvre pour garantir un séjour plus agréable à l’avenir. Nous espérons que vous nous donnerez l’opportunité de vous accueillir à nouveau dans de meilleures conditions. Cordialement, Géraldine Chateau Directrice d'exploitation

Customer review rating 5.0/5

Craig M. Couples - Confirmed reviews ALL

Great hôtel, staff friendly and helpful.

Dear Mister, Thank you for taking the time to share your experience. We are thrilled that you enjoyed our hotel, appreciated the secure parking, and felt well cared for by our staff. We look forward to welcoming you back soon. Best regards, Jeanne, front office team.

Customer review rating 3.5/5

Markhin C. Business - Confirmed reviews ALL

The only thing I'm not really satisfied with is the soundproofing, especially when opening and closing the doors, which is very loud.

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Other web-users rate our hotel

  • 605 reviews 8.5/10 Location
  • 1,140 reviews 6/10 Room
  • 1,003 reviews 8.9/10 Service
  • 515 reviews 7.7/10 Breakfast
  • 307 reviews 5.3/10 Cleanliness
  • 7 reviews 3.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.