Mercure Bordeaux Château Chartrons Hotel

Mercure Bordeaux Château Chartrons Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,498 reviews

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Hotel extras

  • Located in the characteristic Chartrons quarter

  • Private parking garage (charges apply) with a maximum height of 6 ft. 3 in (1.9 m)

  • Bus 4 for the city center stops in front of hotel - 10-min walk to tram stop for lines B and C

  • Bar open from 6:30am to midnight/Brasserie open daily from midday to 2pm and from 7pm to 10pm

  • 24/7 food in partnership with Potes & Boc

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Bordeaux Château Chartrons Hotel

81 cours Saint-Louis
33300 BORDEAUX
France

GPS:44.859339, -0.569155

Telephone +33 5 56 43 15 00

Fax +33 5 56 69 15 21

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

JARDIN D HIVER

Our restaurant Chais Saint Louis is open daily from 7pm to 10pm.

Our accommodation(s)

Immerse yourself in our bedrooms, renovated to take you on a journey through the landscapes of the world. Travel with all the necessary comforts, you will find Nuxe products in our Privilege rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,498 reviews

TripAdvisor Rating  3.5/5  1,113 reviews

Good hotel but a bit far out for us.

TripAdvisor rating 4.0/5

HT01 Couples - TripAdvisor review

A good hotel with parking which was not easy to find in the city. That said it is a bit far out with a 10 min walk to the river and another 25-30 min to the centre of town. Also the main restaurant area of the town is another 5-10 mins. Rooms were good as were the staff. Bar and restaurant also good with excellent service.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Château Chartrons. We hope your next visit will be as pleasant as the previous one. Sincerely, Sophie ROBERT Hotel manager

Comfortable stay

Customer review rating 4.0/5

Dos S. Couples - Confirmed reviews ALL

We stayed one night in our way to the south. We loved the rooms, very comfortable beds. Excellent breakfast. The restaurant could improve a little bit - not a lot of choice.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie ROBERT Directrice

excellent stay

Customer review rating 4.5/5

Michal Business - Confirmed reviews ALL

very helpful staff excellent breakfast

Dear MICHAL A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie ROBERT Directrice

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

A perfect hotel for families with young children. Really helpful and kind staff, well located and enough space for kids to roam around.

Dear ANN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Château Chartrons. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie ROBERT Directrice

Lovely hotel in a nice location

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

We had a lovely stay. The hotel had great facilities and friendly staff. Our room was huge and so quiet. Perfect after walking all day!

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Other web-users rate our hotel

  • 406 reviews 8.4/10 Location
  • 800 reviews 7.2/10 Room
  • 737 reviews 8.8/10 Service
  • 9 reviews 7.7/10 WiFi
  • 322 reviews 8/10 Breakfast
  • 214 reviews 5.7/10 Food
  • 185 reviews 7.2/10 Cleanliness
  • 9 reviews 2.7/10 Wellness Area

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