Mercure Bordeaux Château Chartrons Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 2,063 reviews

Mercure Bordeaux Château Chartrons Hotel - Image 1
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Description

Hotel extras

  • Secure private car park reserved for hotel guests.

  • " Le C" restaurant, tasty cuisine combining local and Mediterranean notes.

  • "Le C" garden for sipping cocktails and sharing mezze in the sunshine.

  • "Le C" bar for a glass of local wine, open every day until midnight.

  • The hotel is located in the Bordeaux-Chartrons district, 10 minutes from the heart of the city

Our accommodation(s)

Hotel location

Mercure Bordeaux Château Chartrons Hotel

81 cours Saint-Louis
33300 BORDEAUX
France

GPS:44.859339, -0.569155

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le C

Le C, your new restaurant in Bordeaux's historic Chartrons district! A rich menu with seasonal cuisine that's bursting with flavor. Awaken your senses with our signature dishes paired with grand cru wine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,063 reviews

TripAdvisor Rating  3.5/5  1,184 reviews

Customer review rating 4.0/5

K. Couples - Confirmed reviews ALL

Very friendly staff!! Excellent breakfast. We first got a room with lots of issues (Noise, fridge and airco not working, electric socket out of the wall, mold on the bath, shower bar wasn't fixed.. but, upon our first request we got another room within 15 minutes.

Dear guest, thank you for your feedback. We are glad to hear you enjoyed our friendly staff and excellent breakfast. We apologize for the inconvenience you faced initially and appreciate your understanding. We hope to welcome you back soon. Best regards, Jeanne, front office team.

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Well located, lobby areas and bar nicely decorated and quite modern. Upstairs I would say needs updating / looks a bit worn in terms of decor and carpets. We had interconnecting rooms which was very good for our kids/ lots of space. But rooms again look dated and wasn’t keen on the red velvet decor. Bathrooms could also do with updating and you have to shower in the bath which was slippery and quite dangerous. Aside from that the rooms were clean and the staff we saw were nice/ bar staff were friendly and it was convenient.

Dear Guest, Thank you for sharing your experience with us. We are pleased to hear that you found our location convenient and enjoyed the modern decoration of our lobby and bar. We appreciate your feedback regarding the rooms and bathrooms, and we will take your comments into consideration. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, Jeanne, front office team.

The neighborhood is not very lively but there is a few places to have a meal.

Customer review rating 4.5/5

Bea Couples - Confirmed reviews ALL

The staff was friendly and helpful. The room was ok, but the red curtains made it a little dark.

Dear Bea, thank you for your feedback. We are glad to hear that you found our staff friendly and helpful. We appreciate your comments about the room, including the curtains. We will take this into consideration for future improvements. Looking forward to welcoming you back. Best regards, Jeanne, front office team.

Great hotel, good position.

Customer review rating 4.5/5

Gunther Couples - Confirmed reviews ALL

Very well placed in beautiful Bordeaux. Friendly staff en rooms are clean and spaceful. The hotel looks a bit older, but that's like the style of the city.

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Decent room, friendly staff. Good breakfast. OK bar.

Dear guest, thank you for your positive feedback. We appreciate your kind words and hope to welcome you back soon. Best regards, Jeanne, front desk team.

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Other web-users rate our hotel

  • 571 reviews 8.1/10 Location
  • 1,167 reviews 6.6/10 Room
  • 969 reviews 8.4/10 Service
  • 11 reviews 6.8/10 WiFi
  • 500 reviews 8.2/10 Breakfast
  • 308 reviews 4.8/10 Food
  • 303 reviews 6.3/10 Cleanliness
  • 13 reviews 2.8/10 Wellness Area

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