Mercure Bordeaux Château Chartrons Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,832 reviews

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Description

Hotel extras

  • Secure private car park reserved for hotel guests.

  • " Le C" restaurant, tasty cuisine combining local and Mediterranean notes.

  • "Le C" garden for sipping cocktails and sharing mezze in the sunshine.

  • "Le C" bar for a glass of local wine, open every day until midnight.

  • The hotel is located in the Bordeaux-Chartrons district, 10 minutes from the heart of the city

Our accommodation(s)

Hotel location

Mercure Bordeaux Château Chartrons Hotel

81 cours Saint-Louis
33300 BORDEAUX
France

GPS:44.859339, -0.569155

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le C

Le C, your new restaurant in Bordeaux's historic Chartrons district! A rich menu with seasonal cuisine that's bursting with flavor. Awaken your senses with our signature dishes paired with grand cru wine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,832 reviews

TripAdvisor Rating  3.7/5  1,231 reviews

Customer review rating 3.5/5

Markhin C. Business - Confirmed reviews ALL

The only thing I'm not really satisfied with is the soundproofing, especially when opening and closing the doors, which is very loud.

Customer review rating 4.5/5

Izak L. Solo - Confirmed reviews ALL

Perfect stay.

Dear, Thank you very much for your kind review. We are delighted that you had a perfect stay and hope to welcome you again soon. Best regards, Jeanne, front office team.

Customer review rating 3.0/5

Alvin N. Couples - Confirmed reviews ALL

Check in was a bit hazardous. There was a meeting of French Eye Specialists going on and they were everywhere in the lobby and public areas doing their thing with no regard for the fact that there were incoming guests trying to get to checkin or elevator. Not the hotels fault buy better control of this would have been helpful. Room was decent size but dated. It was also very hot in the room as the sun was beating down on the windows. We tried and tried and could not get the air condition to work in any meaningful way. Not enough air moving and the air was not cool enough. After the sun went down, we just opened the large window and went out for dinner. When we can back it was better but still about 22 degrees. We had to shut the window to reduce noise but slept poorly because of the warmth. Other than this, location in OK but a bit of a walk to the old town. Not a lot in the way of restaurants within 2-3 blocks. usually 2-3 tour busses outside much of the time. We chose this hotel because it was reasonably central to Cite de Vin and old town and as we like to walk that was fine. Also we wanted secure parking for our car and their private garage worked fine. They also had ebikes for rent, very convenient for us and we took 2 out to ride the city for 3 hours at a reasonable rate of 20 Euros each.

Customer review rating 4.5/5

Mike L. Friends - Confirmed reviews ALL

A lovely and very accessible hotel with convenient parking below the building. From the moment we arrived, the staff made us feel welcome — everyone we met was friendly, attentive, and genuinely eager to help. The front desk team were efficient and kind, the restaurant staff provided excellent service, and even the cleaning staff greeted us with a smile. The hotel is well kept, comfortable, and ideally located for exploring the area. Overall, a wonderful stay that we would happily recommend and return to.

Dear Mister, Thank you so much for your wonderful review. We’re delighted to hear that you felt so welcome from the moment you arrived to your departure and that our team made such a positive impression. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back for another memorable stay. Best regards, Jeanne, front office team.

Customer review rating 5.0/5

Franck E. V. L. Couples - Confirmed reviews ALL

Au top

Monsieur, Madame, Nous sommes ravis que notre emplacement E. nos services aient été à la hauteur de vos attentes. Votre satisfaction est notre priorité, E. nous espérons vous accueillir à nouveau très bientôt. Bien cordialement, Jeanne, service réception.

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Other web-users rate our hotel

  • 584 reviews 8.4/10 Location
  • 1,132 reviews 6.1/10 Room
  • 979 reviews 8.9/10 Service
  • 506 reviews 7.8/10 Breakfast
  • 301 reviews 5.5/10 Cleanliness
  • 7 reviews 3.8/10 Wellness Area

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