Mercure Bordeaux Château Chartrons Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,890 reviews

Mercure Bordeaux Château Chartrons Hotel - Image 1
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Description

Hotel extras

  • Secure private car park reserved for hotel guests.

  • " Le C" restaurant, tasty cuisine combining local and Mediterranean notes.

  • "Le C" garden for sipping cocktails and sharing mezze in the sunshine.

  • "Le C" bar for a glass of local wine, open every day until midnight.

  • The hotel is located in the Bordeaux-Chartrons district, 10 minutes from the heart of the city

Our accommodation(s)

Hotel location

Mercure Bordeaux Château Chartrons Hotel

81 cours Saint-Louis
33300 BORDEAUX
France

GPS:44.859339, -0.569155

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le C

Le C, your new restaurant in Bordeaux's historic Chartrons district! A rich menu with seasonal cuisine that's bursting with flavor. Awaken your senses with our signature dishes paired with grand cru wine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,890 reviews

TripAdvisor Rating  3.5/5  1,204 reviews

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We were all looked after really well by kind and efficient members of your staff

Dear Guest, Thank you for your kind words regarding our staff's efficiency and care. We are delighted to hear that you had a positive experience during your stay. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best regards, Jeanne, front office team.

Great stay

Customer review rating 5.0/5

Dr R. S. Couples - Confirmed reviews ALL

Very welcoming staff and extremely helpful

Dear guest, Thank you for your kind feedback. We are delighted to hear that our staff made your stay enjoyable with their welcoming and helpful service. We look forward to welcoming you back in the future. Best regards, Jeanne, front office team.

Good Stay.

Customer review rating 5.0/5

David M. Solo - Confirmed reviews ALL

Room very comfartable , staff very helpful , a very nice hotel.

Dear guest, Thank you for your kind words about your stay. We are delighted to hear that you found our rooms comfortable and our staff helpful. Your positive feedback motivates us to continue providing excellent service. Best regards, Jeanne, front office team.

Great hotel in good location

Customer review rating 4.5/5

Bill M. Families - Confirmed reviews ALL

Great hotel and staff in an easy location for access to city. Dog friendly with a nice tough being handed a portable dog bowl on check in.

Dear guest, Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed our location and the amenities we provide for your furry companions. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Jeanne, front office team.

Correct

Customer review rating 3.5/5

Jl Business - Confirmed reviews ALL

The bathroom drain smells bad from time to time.

Hello, Thank you for your feedback regarding the smell from the bathroom drain. We take your comments very seriously and will pass them on to our maintenance team in order to enhance the comfort of our guests. Sincerely, Géraldine Chateau Operations Manager

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Other web-users rate our hotel

  • 597 reviews 8.2/10 Location
  • 1,190 reviews 6.3/10 Room
  • 992 reviews 8.6/10 Service
  • 9 reviews 5.3/10 WiFi
  • 525 reviews 7.9/10 Breakfast
  • 304 reviews 5.6/10 Cleanliness
  • 5 reviews 4/10 Pool

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