ibis Bordeaux Lac 3 stars

Customer review rating (ALL Rating) 4.3/5 1,753 reviews

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Tram in front of the hotel

  • Family rooms

  • Free car park

  • Close to the Exhibition Center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Hotel location

ibis Bordeaux Lac

Rue du Petit Barail, Quartier du Lac
33300 BORDEAUX
France

GPS:44.889503, -0.565293

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

COURTEPAILLE

For authentic taste. A choice of more than 20 different meats cooked. On an open grill right in front of you. It's been a dining favourite for more than 40 years. Excessive alcohol consumption is dangerous to your health, drink in moderation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,753 reviews

TripAdvisor Rating  4.0/5  1,242 reviews

Was OK

Customer review rating 2.0/5

Sean F. Business - Confirmed reviews ALL

The corridors were all being re-wired and the room was super basic - in fact beyond basic.

Dear Mr F., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edith Biarnes Responsable Hébergement

Bad matras

Customer review rating 2.0/5

Ruu Couples - Confirmed reviews ALL

The overall experience of the hotel staff is excellent, one exception is the matras in room 323, it was terrible. Only one side was reasonable. I strongly suggest Ibis to get a new matras door this room. I will rejected this room on my next travel. Also the restaurant was very bad, under cooked burger even after requesting a redo...we just paid and left the restaurant, won't be dining their again.

Dear RUI C., Thank you for taking the time to tell us about your experience at the ibis Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edith Biarnès Assistante Hébergement

Great location for football

Customer review rating 5.0/5

John W. Couples - Confirmed reviews ALL

Stayed for Bordeaux match, but also caught the tram into town.

Dear JOHN W., We very much appreciate your comments regarding your stay at the ibis Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edith Biarnes

Great staff at IBIS

Customer review rating 4.0/5

David Families - Confirmed reviews ALL

The staff were very helpful and keen on their jobs so seem happy being their

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

experience with OK. When I needed a adapter, The phone charging. No. No, no, no.

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Other web-users rate our hotel

  • 496 reviews 8.8/10 Location
  • 1,008 reviews 6.6/10 Room
  • 876 reviews 8.9/10 Service
  • 11 reviews 8.3/10 WiFi
  • 632 reviews 7.2/10 Comfort
  • 376 reviews 8.4/10 Breakfast
  • 358 reviews 7.5/10 Cleanliness
  • 135 reviews 4.2/10 Vibe

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