Pullman Bordeaux Lac 4 stars

Customer review rating (ALL Rating) 4.3/5 1,415 reviews

Best price
guarantee
Pullman Bordeaux Lac - Image 1
Pullman Bordeaux Lac - Image 2
Pullman Bordeaux Lac - Image 3
Pullman Bordeaux Lac - Image 4
Avenue Jean Gabriel Domergue, 33300 BORDEAUX LE LAC, France

Description

Hotel extras

  • A Green Key 2026 certified hotel, committed to environmental protection

  • L'Aquitania restaurant: views of the lake and vintage wines

  • Opposite the Palais des Congrès and the Bordeaux Exhibition Center

  • 21,528 sq. ft. conference area, fully renovated in 2016

  • Tram stop to the city center opposite the hotel

Our accommodation(s)

Hotel location

Pullman Bordeaux Lac

Avenue Jean Gabriel Domergue
33300 BORDEAUX LE LAC
France

GPS:44.889686, -0.566151

Telephone
Fax +33 5 56 69 66 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L AQUITANIA

L Aquitania - refined dining at the Pullman Bordeaux Lac. Balancing elegance and authenticity, the Chef celebrates fresh, seasonal produce in inventive cuisine with regional flavors. Terrace with lake views, exceptional wines, and attentive service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,415 reviews

Customer review rating 4.5/5

Ann B. Couples - Confirmed reviews ALL

We had a lovely stay at the hotel. It was enjoyable from start to finish

Dear Ann B., Thank you very much for your kind feedback. We are delighted to read that you enjoyed a very comfortable and clean stay, as well as our great location. It’s also wonderful to know that your experience from arrival to departure was enjoyable and that our team met your expectations. We have also noted your comment regarding the restaurant closure during the bank holiday, and we are sorry for any inconvenience caused. We hope to have the pleasure of welcoming you back soon so you can enjoy all our services. Kind regards, Emma - Front Desk

Customer review rating 3.0/5

Ender G. Families - Confirmed reviews ALL

Room is clean, location is good, everything is fine except air conditioning. When we were there (beginning of April), the weather was very good. and the collect the heat all the day and we wanted to cool it down when we back to room but the air conditioner was not working. we called the reception and she informed us the system is still on winter setting so it doesn't work on cooling more. She recommended us to open the window but it didn't work.

Customer review rating 5.0/5

Capo O. Families - Confirmed reviews ALL

To start I would like to thank Ms.Jackeline and her colleague for their professionalism , kindness and understanding they had with me and my family to helps us to stay at your hotel . They were AMAZING. They understood a situation we experienced at a near hotel and helped us . Thank you very much. Jacquline

Dear Mr. O., Thank you very much for your wonderful feedback. We are truly delighted to read your kind words, especially regarding Jacqueline our Front Desk Manager and our team. Your compliments about their professionalism, kindness, and support mean a lot to us and will be gladly shared with them. We are also pleased that you and your family had such a positive experience with us, and we hope to welcome you again very soon. Best regards, Rebecca - Front office Assistant Manager Pullman Bordeaux Lac

Customer review rating 5.0/5

Vani D. Couples - Confirmed reviews ALL

Very confortable Good parking lot Excellent lac view

Good Morning, Thank you so much for your feedback! We are delighted that you enjoyed the comfort of our rooms, the convenience of our parking, and, of course, our stunning lake view. We look forward to welcoming you back soon! Zoé - Front Desk

Customer review rating 1.5/5

Udomsak L. Business - Confirmed reviews ALL

During reservation made was clear including breakfast but during check in to hotel , deputy inform that it has not included and we have to discuss further until it get done which they are not usually happening in other hotel. And deputy inform it has error from system which i don’t think so.

Dear Mr. L., Thank you for taking the time to share your detailed feedback following your stay with us. First and foremost, please accept our sincere apologies for the misunderstanding you experienced upon arrival. We would like to confirm that breakfast was indeed included in your reservation, and we truly regret the confusion and the inconvenience caused during your check-in. This is certainly not the level of service we like to provide. We are also sorry for the technical issue that occurred during the payment process of your reservation, which unfortunately prevented your points from being properly credited to your second booking. After reviewing your case with our customer service team, we confirm that a refund of €40, equivalent to 2,000 points, has now been processed. Furthermore, we regret the way your concerns were handled on-site, both at check-in and check-out. Your comments regarding the interaction with our team have been taken very seriously and will be addressed internally in order to be more attentive, and adopt a solution-oriented approach in the future. Please rest assured that your feedback is extremely valuable to us and helps us improve both our service and guest experience. We hope to have the opportunity to restore your confidence during a future stay. Best regards, Rebecca - Front Office Manager Assistant Pullman Bordeaux Lac

Other web-users rate our hotel

  • 550 reviews 8.5/10 Location
  • 1,064 reviews 7.1/10 Room
  • 988 reviews 8.7/10 Service
  • 16 reviews 3.6/10 WiFi
  • 545 reviews 7.9/10 Comfort
  • 442 reviews 7.7/10 Breakfast
  • 324 reviews 4.9/10 Food
  • 310 reviews 5.6/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Bordeaux