Pullman Bordeaux Lac 4 stars

Customer review rating (ALL Rating) 4.3/5 1,393 reviews

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Description

Hotel extras

  • Hotel certified Green Key 2024, committed to environmental protection

  • Aquitania restaurant with lake views serving great vintages

  • Opposite the convention and exhibition centersof Bordeaux.

  • 21,529 sq. ft. (2000 m²) conference area, fully renovated in 2016

  • Tram stop in front of the hotel for travel to the downtown area

Our accommodation(s)

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Room 1

Hotel location

Pullman Bordeaux Lac

Avenue Jean Gabriel Domergue
33300 BORDEAUX LE LAC
France

GPS:44.889686, -0.566151

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'Aquitania

With its contemporary style and views of the lake, the L'Aquitania restaurant invites you to enjoy the chef's tasty specials which balance tradition and innovation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,393 reviews

TripAdvisor Rating  4.0/5  1,542 reviews

Great hotel in Bordeaux.

TripAdvisor rating 4.0/5

JeffR605 Couples - TripAdvisor review

It does what it needs to do... but only just

Customer review rating 3.0/5

Stewart S. Business - Confirmed reviews ALL

Dear Mr S., Thank you for sharing your feedback. We're glad to hear that some aspects of your stay met your expectations, but we apologize for the inconveniences you experienced. We understand that having a fridge in the room, a proper ironing board, and timely breakfast service can make a big difference, and we’re sorry for not meeting those standards during your visit. We ensure that breakfast is ready to be served from 6.30am until 10.30am and from 7am until 11am at weekends. Additionally, maintaining the hotel grounds is a priority for us, and we appreciate your comments as we work on improvements. Your input is valuable, and we hope to offer you a better experience in the future. Best regards, Kathleen, Front Desk Manager Assistant

Average stay

Customer review rating 2.0/5

Tsvetelina P. Families - Confirmed reviews ALL

Mrs Tsvetelina, We sincerely apologize for the disappointment you experienced during your stay. Your feedback is invaluable, and we are truly sorry that the cleanliness and maintenance did not meet your expectations. We take your comments about the public areas and room conditions very seriously and will address these issues with our housekeeping team to ensure improvements are made. Regarding the amenities, we understand your concerns about the limited gym equipment and the seasonal availability of the swimming pool. We aim to offer facilities that enhance our guests' experience, and we will review how we can better communicate these details in the future. We also listen to your request about breakfast. Each feedback from our customers allows us to better understand their needs and improve our services. Thank you for sharing your experience, and we hope you might consider giving us another chance in the future to provide the stay you were hoping for. Kathleen, Assistant Front Desk Manager

Nice hotel

Customer review rating 4.0/5

Chrissie Couples - Confirmed reviews ALL

Thank you for your positive comment! We are delighted that you enjoyed the cleanliness of our spacious rooms and the comfort of the bed. We note your comment about the lack of a fridge and milk for tea and coffee. Your feedback is valuable and will help us to improve our service. We look forward to welcoming you back! Kathleen, Assistant Front Desk Manager

Nice hotel with public transport to city centre on your doorstep

Customer review rating 3.5/5

Michael Families - Confirmed reviews ALL

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Other web-users rate our hotel

  • 615 reviews 8.2/10 Location
  • 1,192 reviews 7.3/10 Room
  • 1,063 reviews 8.4/10 Service
  • 15 reviews 6.3/10 WiFi
  • 635 reviews 8.4/10 Comfort
  • 464 reviews 7.7/10 Breakfast
  • 354 reviews 5.8/10 Cleanliness
  • 315 reviews 5/10 Amenities

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