Pullman Bordeaux Lac 4 stars

Customer review rating (ALL Rating) 4.3/5 1,420 reviews

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Pullman Bordeaux Lac - Image 1
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Avenue Jean Gabriel Domergue, 33300 BORDEAUX LE LAC, France

Description

Hotel extras

  • A Green Key 2026 certified hotel, committed to environmental protection

  • L'Aquitania restaurant: views of the lake and vintage wines

  • Opposite the Palais des Congrès and the Bordeaux Exhibition Center

  • 21,528 sq. ft. conference area, fully renovated in 2016

  • Tram stop to the city center opposite the hotel

Our accommodation(s)

Hotel location

Pullman Bordeaux Lac

Avenue Jean Gabriel Domergue
33300 BORDEAUX LE LAC
France

GPS:44.889686, -0.566151

Telephone
Fax +33 5 56 69 66 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L AQUITANIA

L Aquitania - refined dining at the Pullman Bordeaux Lac. Balancing elegance and authenticity, the Chef celebrates fresh, seasonal produce in inventive cuisine with regional flavors. Terrace with lake views, exceptional wines, and attentive service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,420 reviews

Customer review rating 5.0/5

Vani D. Couples - Confirmed reviews ALL

Very confortable Good parking lot Excellent lac view

Good Morning, Thank you so much for your feedback! We are delighted that you enjoyed the comfort of our rooms, the convenience of our parking, and, of course, our stunning lake view. We look forward to welcoming you back soon! Zoé - Front Desk

Customer review rating 1.5/5

Udomsak L. Business - Confirmed reviews ALL

During reservation made was clear including breakfast but during check in to hotel , deputy inform that it has not included and we have to discuss further until it get done which they are not usually happening in other hotel. And deputy inform it has error from system which i don’t think so.

Dear Mr. L., Thank you for taking the time to share your detailed feedback following your stay with us. First and foremost, please accept our sincere apologies for the misunderstanding you experienced upon arrival. We would like to confirm that breakfast was indeed included in your reservation, and we truly regret the confusion and the inconvenience caused during your check-in. This is certainly not the level of service we like to provide. We are also sorry for the technical issue that occurred during the payment process of your reservation, which unfortunately prevented your points from being properly credited to your second booking. After reviewing your case with our customer service team, we confirm that a refund of €40, equivalent to 2,000 points, has now been processed. Furthermore, we regret the way your concerns were handled on-site, both at check-in and check-out. Your comments regarding the interaction with our team have been taken very seriously and will be addressed internally in order to be more attentive, and adopt a solution-oriented approach in the future. Please rest assured that your feedback is extremely valuable to us and helps us improve both our service and guest experience. We hope to have the opportunity to restore your confidence during a future stay. Best regards, Rebecca - Front Office Manager Assistant Pullman Bordeaux Lac

Customer review rating 4.5/5

Paul C. Couples - Confirmed reviews ALL

great location to avoid bordeaux's traffic with tramway 20 seconds walk that takes you in the centre in 20ish minutes

Dear Paul, Thank you for your feedback. We’re glad you enjoyed our location and the easy access to the city by tram. We’ve taken note of your comments regarding the shower, the wine selection by the glass, and the recognition of your Diamond status, and we’ll share them with our teams. We hope to welcome you and your wife again at Pullman Bordeaux Lac. Kind regards, The Pullman Bordeaux Lac Team

Customer review rating 3.5/5

Duarte L. D. M. Families - Confirmed reviews ALL

All good except the bathroom. On my previous experiences we alawys had a walk in shower and this time we had a bathtub shower which is a hazard and I don't like or want

Customer review rating 4.0/5

Pierre G. Couples - Confirmed reviews ALL

Rxhuby

Bonjour Monsieur G., Nous sommes ravis de vous avoir accueilli au Pullman Bordeaux Lac et que vous ayez apprécié votre séjour ! Nous espérons vous accueillir à nouveau très bientôt, Bien à vous, Antoine Equipe Réception - Pullman Bordeaux Lac

Other web-users rate our hotel

  • 543 reviews 8.5/10 Location
  • 1,061 reviews 7.1/10 Room
  • 974 reviews 8.6/10 Service
  • 15 reviews 4/10 WiFi
  • 545 reviews 7.9/10 Comfort
  • 434 reviews 7.6/10 Breakfast
  • 310 reviews 5.6/10 Cleanliness
  • 17 reviews 3/10 Wellness Area

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