Pullman Bordeaux Lac 4 stars

Customer review rating (ALL Rating) 4.3/5 1,423 reviews

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Avenue Jean Gabriel Domergue, 33300 BORDEAUX LE LAC, France

Description

Hotel extras

  • A Green Key 2026 certified hotel, committed to environmental protection

  • The unheated outdoor pool is open from May 15, 2026 to September 30, 2026.

  • Opposite the Palais des Congrès and the Bordeaux Exhibition Center

  • 21,528 sq. ft. conference area, fully renovated in 2016

  • Tram stop to the city center opposite the hotel

Our accommodation(s)

Hotel location

Pullman Bordeaux Lac

Avenue Jean Gabriel Domergue
33300 BORDEAUX LE LAC
France

GPS:44.889686, -0.566151

Telephone
Fax +33 5 56 69 66 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L AQUITANIA

L Aquitania - refined dining at the Pullman Bordeaux Lac. Balancing elegance and authenticity, the Chef celebrates fresh, seasonal produce in inventive cuisine with regional flavors. Terrace with lake views, exceptional wines, and attentive service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,423 reviews

Customer review rating 5.0/5

David U. Couples - Confirmed reviews ALL

Really lovely and low key

Dear Sir U., Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay and found our hotel to be lovely, luxury, and low-key. Providing a relaxing and seamless experience is exactly what we strive for. We look forward to welcoming you back to Pullman Bordeaux Lac on your next visit! Warm regards, Windi - Front Desk Team Pullman Bordeaux Lac

Customer review rating 4.5/5

Samit R. Business - Confirmed reviews ALL

Fabian was truly outstanding at the front desk

Dear Samit R., Thank you very much for your kind feedback following your stay at Pullman Bordeaux Lac. We are glad you enjoyed the comfort of your stay, the breakfast, and the convenient location near the tram. Fabian will be especially pleased to read your kind words about his service. We also note your comment regarding the air conditioning and have shared it with our technical team. We hope to have the pleasure of welcoming you again soon. Kind regards, Reception Team

Customer review rating 5.0/5

Aleksandar P. Business - Confirmed reviews ALL

Perfect place for a business gathering for several days, with big conference rooms, catering and teambuilding spots , as well as a nice lobby bar and an outdoor pool to finish the day !

Dear SIR, Thank you so much for this perfect 100/100 review and for highly recommending the Pullman Bordeaux Lac! We are absolutely delighted to hear that our hotel provided the perfect setting for your multi-day business gathering. It is wonderful to know that you fully enjoyed our large conference rooms, catering, and team-building spots, as well as our lobby bar and outdoor pool to unwind at the end of the day. We look forward to welcoming you and your colleagues from Ingram Micro back for your future corporate events or personal stays! Warm regards, Windi - Front Desk Team The Pullman Bordeaux Lac

Customer review rating 3.0/5

Martin D. Business - Confirmed reviews ALL

First of all the consistent positives: the staff, especially on reception, who are excellent, the quietness of the rooms and the pleasant public spaces. On previous visits I have been upgraded to superior rooms, which was not possible on this occasion, because the hotel was fully booked. I have no complaint to make about this: upgrades are appreciated but not expected and the receptionist even apologised for this not being possible on this visit. Soon after my arrival, a Nespresso machine was placed in my room - an appreciated thought. But the standard rooms are not up to the equivalent in most Novotel and Mercure hotels, though they are certainly larger. There is no small refrigerator, no bottled water and only two small packets of a poor quality instant coffee. I understated the change to the provision of water through an ‘bar d’eau’, the practice in many Accor hotels, but a bottle is usually provided free in the room, with a note that it can be purchased for taking home. The Pullman Bordeaux Lac, charged for the item before you could use it. Even the coffee for the Nespresso machine was poor quality, though I understand the choice of a business which employs handicapped people. The chair was uncomfortable and the room showed lacking maintenance. In my case one of the two washbasins did not produce hot water; in a colleagues room the shower fixture and the lavatory flush mechanism need urgent repair and a sink was blocked. I don’t how long one of the lifts have been out of order, but it was certainly an i convenience when the hotel was full! In spite of the notice, it often claimed to be ‘surcharge’ with four people in it. The lighting was poor: it was impossible to read by both the standard and bedsides lights. This is not four-star quality. Bordeaux is a fairly frequent destination for me (once or twice a year). But I have chosen a Novotel and a Mercure i, Bordeaux when I return from my current stay in La Rochelle and will do so on future visits.

Dear Mr D., Thank you for taking the time to share such a detailed review following your stay. We are pleased to read that you particularly appreciated the professionalism of our reception team, the calm atmosphere of the hotel, as well as our public areas. Your kind words will be shared with the teams. We also acknowledge your comments regarding in-room amenities and maintenance points you highlighted. Regarding bottled water, we would like to inform you that for environmental reasons, we have adapted our offering: water fountains are available on each floor and reusable bottles are provided at reception. In addition, please note that minibars/fridges are not available in our Superior rooms and are only provided in our Deluxe room category. Your feedback is very valuable and has been shared with the relevant departments to support our ongoing improvement efforts. We hope to have the pleasure of welcoming you again in Bordeaux for a more fully satisfying experience. Kind regards, Rebecca - Front office Assistant Manager Pullman Bordeaux Lac

Customer review rating 4.5/5

Raymond K. Business - Confirmed reviews ALL

Staff was very nice and helpful

Hello, Thank you very much for your kind feedback. We are delighted to hear that you found our team nice and helpful throughout your stay. We look forward to welcoming you again soon. Kind regards, Reception team at the Pullman Bordeaux Lac

Other web-users rate our hotel

  • 550 reviews 8.6/10 Location
  • 1,055 reviews 7.2/10 Room
  • 1,006 reviews 8.7/10 Service
  • 15 reviews 3.2/10 WiFi
  • 447 reviews 7.7/10 Breakfast
  • 329 reviews 4.5/10 Food
  • 308 reviews 5.7/10 Cleanliness
  • 223 reviews 3.6/10 Value

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