Pullman Bordeaux Lac Hotel 4 stars

Customer review rating 4.2/5 5,767 reviews

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Pullman Bordeaux Lac
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+ 24 Services

Hotel extras

  • Outdoor heated swimming pool

  • Aquitania restaurant with lake views serving great vintages

  • Opposite the convention and exhibition centersof Bordeaux.

  • 21,529 sq. ft. (2000 m²) conference area, fully renovated in 2016

  • Tram stop for the city center opposite the hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Solarium
  • Babysitting on request
  • Jogging track
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 14 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Pullman Bordeaux Lac

Avenue Jean Gabriel Domergue
33300 bordeaux le lac
france

Tel: +33556696666

Fax: (+33)5/56696600

Check-in from 15h00

Check out up to 12h00

  • BUS :  7 - 15 PALAIS CONGRES

  • TRAM C :  C Palais des Congrès

  • By plane

    AÉROPORT MÉRIGNAC At 12km / 7.46 miles

  • By plane

    BORDEAUX MERIGNAC At 15km / 9.38 miles

  • By car

    A 10 BORDEAUX LAC N0 4 At 1km / 0.62 miles

  • By train

    BORDEAUX ST JEAN At 10km / 6.21 miles

  • By train

    GARE ST JEAN At 10km / 6.21 miles

GPS :44.889686, -0.566151

Our accommodation(s)

166 rooms on three floors, including 19 suites. Two types of room decor: the Superior category, with a suave Pomerol blend of deep reds, and the Deluxe category with a sweet Sauternes harmony of delicate beige and gold.

SUPERIOR ROOM KING BED

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft

DELUXE ROOM 1 KING BED

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft

FAMILY SUPERIOR ROOM

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft

Deluxe Room, 1 double bed, lake view

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: Lake View *

Subject to availability

  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar

Classic Room, 2 single beds

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call
  • Mini Bar
Rooms

Our restaurants and bars

L'AQUITANIA

Type of cuisine: Gourmet

With its contemporary style and views of the lake, the L'Aquitania restaurant invites you to enjoy the chef's tasty specials which balance tradition and innovation.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DE L'AQUITANIA

Non contractual photo

The L'Aquitania bar is the restaurant's reception area and offers a wide choice of whiskeys, a selection of cocktails and local aperitifs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 1,100

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 700 people

Find out more

Our guest reviews for
Pullman Bordeaux Lac

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,767 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,348 reviews

Well located for peopl on the road

Customer review rating 3.5/5

Raul R. Business - 21/04/2021 Confirmed reviews ALL

I stayed at the Pullman while driving through France. it is not my first stay. it is convenient place to stop: not far from the motorway and with closed parking

Dear Antonio R., We very much appreciate your comments regarding your stay at the Pullman Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Front Office
Customer review rating 1.5/5

Jd Business - 05/02/2021 Confirmed reviews ALL

Hotel is sad, dirty, everything and even the sheets feels like plastic. Could barely sleep.

Great service

Customer review rating 4.0/5

Eglantine Families - 10/01/2021 Confirmed reviews ALL

Great experience! We were 2 adults and 3 children. Despite a mistake made during the booking, when we arrived at the Pullman the staff ensured we had 2 connected rooms and everything we needed. Only downside was that it seemed someone had recently smoked in the room.

Great experience

Customer review rating 4.5/5

Markus Couples - 06/01/2021 Confirmed reviews ALL

Despite the challenging time we are in, the team made it a great stay. We felt safe throughout the stay and even felt still there personal touch

Comfortable stay

Customer review rating 4.0/5

C. Business - 04/01/2021 Confirmed reviews ALL

Short two night stay. Room was comfortable and the staff all very courteous. The hotel managed the current restrictions well with regard to Covid-19, which sadly meant I could not on this occasion experience all the hotel had to offer.

Great stay

Customer review rating 5.0/5

P. Couples - 03/01/2021 Confirmed reviews ALL

Nice suite, cozy and at the same time plenty of room. Clean, confortable and nice commodities (coffee, tea, mini bar)

Convenient location but quality not at expected level

Customer review rating 3.0/5

Laurent Families - 30/12/2020 Confirmed reviews ALL

The price of plus 200€ for a superior room with lake view was not adequate with the quality of the room which needs some refresh We have to use room service for Covid 19. They forget some products and when we request them they never come back. Quality of the breakfast was not in line with other Accord Hotels I am normally using

Good

Customer review rating 4.0/5

Me Families - 28/12/2020 Confirmed reviews ALL

Good

Care and personal touch during a dificult time

Customer review rating 5.0/5

Markus Couples - 30/11/2020 Confirmed reviews ALL

It is different to travel during a pandemic, but I was impressed by the care and attention of details. We felt safe as well as taken care off! Great experience

Customer review rating 4.0/5

Anonymous Business - 18/10/2020 Confirmed reviews ALL

hotel agreable

Very good stay

Customer review rating 5.0/5

Cyril B. Couples - 04/10/2020 Confirmed reviews ALL

Everybody was very nice and helpful

Great stay.

TripAdvisor rating 5.0/5

joolswarren Family - 17/09/2019 TripAdvisor review

Arrived at the hotel after a long drive. The carpark was easy to access. Check in was quick and easy. Desk staff offered lots of local attractions. Rooms were nice size. Clean and tidy. Pool in the 2nd floor was ok. The girls loved it. Overall very happy

Pullman Bordeaux

TripAdvisor rating 3.0/5

simondC593JU Couples - 14/06/2019 TripAdvisor review

We had a 2 night stay here and was made aware that there was a rugby game on and that the restaurant was closed on the 1st night of arrival,So we were sent to restaurant at the back of the hotel which to be fair were very good. The bar and restaurant facilities were very good and the room itself with the view of lake was also very good. Bad bit which was the pool which was sold to us as being heated and maybe so but there was no way I was stepping foot in that pool, filth dirty and just completely unacceptable, no effort clear up and just the appearance of this area they just couldn't be bothered, well that is what it looked like,failed so much on the appearance and the mercure rochefort we were at before arriving here was so much better in every way

Gold card did not mean anything!

TripAdvisor rating 3.0/5

850jukkak Couples - 07/11/2018 TripAdvisor review

The staff at the reception and also in the restaurant was very friendly. I had some problems with my bill. First it was wrong and then I had to explain that I have the cold card. Finally I got the wright bill. The room was too warm and we could not get it cold enough during the night.

Nice hotel

TripAdvisor rating 5.0/5

Teachervani Couples - 08/09/2018 TripAdvisor review

It was a pleasure staying at Pullman Bordeaux. The front desk staff was very helpful.The check in was perfect.The room was wonderfulThere is a swimming pool at the hotel but I didn’t go.The lounge is very beautifulThe hotel,is across from the lake which is very enjoyable

Short stay, disappointed

TripAdvisor rating 3.0/5

Adiaha Family - 31/07/2018 TripAdvisor review

Stayed for 2 nights with my kids. The location very close to a Tram C was the highlight for us. The staff were mostly attentive and helpful. The hotel appears to be under renovation, our suite must have been redone and was clean however air conditioning was in the living room only and did not extend to the bedroom which in the summer was a challenge. The hallways leading to our room were not in good condition. Room service (dinner) as well as breakfast (at the restaurant area) was below the Pullman standard.

No as expected

TripAdvisor rating 3.0/5

ricou72 Couples - 02/06/2017 TripAdvisor review

Positive : Parking lot - Close to public transportation - Quiet - Friendly staff Negative : Hotel restaurant is close on weekend ! - No proper changing room, lockers for swimming pool. Rooms are quite old and need to be refreshed (no rain shower,no thermostatic shower, Stain on the carpet and bathroom) - No upgrade even if we were Platinum - No executive lounge.

Dear guest, Thank you for taking the time to share your experience after your stay at Pullman Bordeaux Lac. I am pleased to hear that you are satisfied with the quality of our staff. Our hotel is currently under renovation and the rooms will soon be renovated. We offer a complete catering offer on the weekend, in fact we offer 24/7 room service and a catering offer at the bar of the hotel. You also found that when you arrived at the hotel, It was full and we could not upgrade you. I would remind you that the upgrade linked to your card is subject to availability the day of your arrival, was not the case at the latter. However, we do everything possible to upgrade our customers even during periods of high activity. We hope to have the pleasure of seeing you again. Best regards. Fabien BEILVERT General Manager

Nice place to stay

TripAdvisor rating 4.0/5

Aksel A Business - 18/10/2016 TripAdvisor review

It is allways a pleasure to stay here. Hotel works fine. This time though I had a room that was worn down and needs renovation.. The staff is very friendly and helpful.. Location is good and convenient for Business in eastern Bordeaux

Dear Mr Aksel A, Thank you for sharing your comment with us regarding your recent stay at Pullman Bordeaux Lac. It is always a pleasure to read that our guests enjoy their stay with us, Ragarding our Rooms, they are actually under renovation so be asssured your comments are highly important to us and we will be pleased to welcome you again when the rennovation will be done. kind regards, Arthur

Overated, needs a clean up

TripAdvisor rating 2.0/5

X1642QMpierrem Couples - 29/07/2016 TripAdvisor review

I hope this Pullman hotel does not represent the quality of the chain. First, the staff was very kind and helpful. The problem was the room. Carpet very dirty, walls dirty, bathroom door dirty, furniture old and damaged. In the first room we were given, the bathroom organisation was strange, towels throw not placed and air conditioning not working. We have been kindly offer to change room and we did. It was as dirty and damaged but the air conditioning worked. Fortunately, we were only there for two nights. Overall, it was an Ibis room with a high end lobby. Way too expensive for that room.

Dear Guest , We truly appreciate you comment further to your stay , We are sorry to learn that the stay did not meet your expectations and wished we could have served you better way. We hope to have the opportunity to welcome you again to prove that we take guest's feedback into consideration. Regards, Matthieu Front office manager

Very pleasant stay

TripAdvisor rating 4.0/5

The_Travell8or Couples - 13/07/2016 TripAdvisor review

Clean, modern hotel. Excellent service - all questions and requests dealt with promptly and reliably. Got welcome gifts probably because of platinum status. Located out of city centre but it is a convenient tram ride into town - tram stop is just outside the hotel. Convenient parking which was not too expensive. Would recommend without hesitation.

Dear Sir , I do thank you very much for your lovely comment further to your stay, It was indeed a welcome gift as we always try to reward our guests for their loyalty and trust. We are looking forward to welcoming you again, Best regards, Matthieu Front Office Manager

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