Mondrian Bordeaux Les Carmes 5 stars

Customer review rating (ALL Rating) 4.6/5 1,503 reviews

Mondrian Bordeaux Les Carmes - Image 1
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81 Cours du Médoc, 33300 BORDEAUX, France

Description

Hotel extras

  • Marvelous signature decor by designer Philippe Starck

  • Pretty 2,150 sq. ft. terrace for moments of relaxation

  • A Japanese restaurant with a chic party vibe

  • A beautiful swimming pool inside our Spa

  • Luxury hotel in Chartrons, a historic and emblematic district of Bordeaux

Our accommodation(s)

Hotel location

Mondrian Bordeaux Les Carmes

81 Cours du Médoc
33300 BORDEAUX
France

GPS:44.8598839, -0.56835

Telephone
Fax +33 5 35 54 10 84

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Morimoto Restaurant

Japanese restaurant with a lounge bar and decor by Starck

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,503 reviews

Customer review rating 5.0/5

Angela B. Couples - Confirmed reviews ALL

Lovely room nice decor, good bed linen and shower. Every single member of staff we met was exceptional. We were met at the front of the hotel and our bags removed from the boot the valet parked our car. It was my birthday and they upgraded our room and left a little cake which we appreciated. Unfortunately the restaurant was not up to the same high standard. Again the staff great, atmosphere nice, very busy but the quality of food was disappointing. My husband's pork was very tough and he told the waiter, to be fair they offered an alternative and they took the price of his meal off the bill. Which was the right thing to do.

Dear Mr B., Thank you for taking the time to share your thoughts regarding your recent stay at Mondrian Bordeaux Les Carmes. It is always a pleasure to receive feedback from our valued guests. We are delighted to hear that you found our hotel to be excellent and that our staff left a positive impression on you. It is our goal to provide a professional and welcoming atmosphere for all our guests, and I am pleased to know that our team met your expectations in this regard. We strive to ensure that every detail, including room decor and amenities, contributes to a pleasant experience, and we are glad that you enjoyed your accommodations, especially during your birthday celebration. The gesture of an upgraded room and a cake was indeed meant to make your special day memorable. However, I regret to learn that the dining experience did not align with the high standards we set for ourselves. Your feedback regarding the quality of the food is invaluable, and I appreciate your understanding of the situation with your husband's meal. It is our policy to address any concerns promptly, and I am pleased to hear that our team was able to offer a suitable resolution. Your comments will be shared with our culinary team as we continuously strive to improve our offerings. Thank you once again for your comments. We hope to welcome you back to Mondrian Bordeaux Les Carmes in the future, where we aim to provide you with an even more exceptional experience. Kind regards, Managment Team Mondrian Bordeaux Les Carmes

Customer review rating 5.0/5

Sheree M. Couples - Confirmed reviews ALL

Absolutely everything about our stay was perfect. The staff the food and beverages and the decor were absolutely beautiful. Thankyou for an amazing time.

Dear Sheree M., Thank you for your wonderful feedback regarding your recent stay at Mondrian Bordeaux Les Carmes. We are delighted to hear that you enjoyed every aspect of your experience, from our dedicated staff to the exquisite decor and culinary offerings. Your satisfaction is our greatest reward, and we appreciate your kind words which motivate us to keep delivering exceptional service. Kind regards, Direction Mondrian Bordeaux Les Carmes

Customer review rating 5.0/5

Jane O. Couples - Confirmed reviews ALL

Lovely room, great in room facilities and excellent staff

Dear Mrs O., We are delighted that you enjoyed your room and the facilities provided, and it is a pleasure to hear such kind words about our staff. We will certainly share your compliments with our reception and concierge teams; they will be thrilled to know their patience and smiles made your stay so pleasant. Regarding the pre-authorization of 800 euros upon arrival, we understand that this can be an inconvenience. This is a standard procedure intended to cover potential extras during your stay, but we appreciate your feedback as it helps us better understand our guests' perspectives. We look forward to welcoming you back to the Mondrian Bordeaux les Carmes very soon. Sincerely, Direction Mondrian Bordeaux les Carmes

Customer review rating 5.0/5

Lucy H. Couples - Confirmed reviews ALL

Accomodating and lovely staff. Lovely room. Luxuious bedding and super comfortbale bed. Generous bathroom. AMAZING indoor heated pool and steam/sauna. Divine experience in the restaurant

Dear Madam H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, The reception - Mondrian Les Carmes Bordeaux

Customer review rating 5.0/5

Lingshu K. Families - Confirmed reviews ALL

Love the staffs. My son dropped the hot chocolate on the ground and the lady at the front even sent us a new cup of drink to our room. Thank you so much.

Dear Mr. K., Thank you for sharing your feedback. We are delighted to hear that our team made such a positive impression during your stay at Hôtel Mondrian Les Carmes Bordeaux. We look forward to welcoming you back in the near future. Best regards, The Management - Hôtel Mondrian Les Carmes Bordeaux

Other web-users rate our hotel

  • 318 reviews 7.3/10 Location
  • 720 reviews 8/10 Room
  • 1,124 reviews 8.8/10 Service
  • 478 reviews 7.9/10 Food
  • 429 reviews 9.6/10 Vibe
  • 314 reviews 7.6/10 Comfort
  • 305 reviews 8.8/10 Amenities
  • 294 reviews 8.2/10 Wellness Area

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