ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 4.0/5 2,149 reviews

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ibis Sydney Airport - Image 1
ibis Sydney Airport - Image 2
ibis Sydney Airport - Image 3
ibis Sydney Airport - Image 4
205 O'Riordan Street, 2020 MASCOT, Australia

Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • Short walk to Mascot train station and only 2 stops to Sydney's CBD

  • Less than 1km from Sydney's Domestic Airport terminals

  • A hotel for the whole family with pet-friendly rooms available

  • Enjoy the exclusive ibis "Sweet Beds"

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 1 Double and 1 Single Bed

Photo out of - Standard Room 1 Double and 1 Single Bed

Well-appointed rooms offering a very comfortable stay. With all the features you need to feel like you are on cloud nine! Features include, Sweet Bed, TV, air conditioning, iron/ironing board, coffee/tea facilities, fridge and en-suite. Up to 3 adults.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
See availabilities

Superior rooms offering a superior stay. With all the features you need to feel like you are on cloud nine! Features include signature Sweet Bed, TV, air conditioning, iron/ironing board, coffee/tea facilities, fridge and en-suite. Sleeps maximum 2 adults

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Telephone
Fax +61 2 8339 8585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • SYDNEY Additional charge
  • SYD Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 200 rooms
  • 6 rooms for people with reduced mobility
  • 200 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Portuguese
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge
  • Laundromat Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Services for children

  • Board games available
  • Children''s TV Channels

Well-being

ibis MiniGym

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 0 ft

  • Parking pricing: 23.55 € 38 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Electric car recharging units 7 kVA
  • TESLA recharging units

Security

  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

ibis Kitchen & Bar

Photo out of - ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Cooking style
Bistro
Chef name
Subash SHRESTHA
Capacity
120
Accessibility
Accessible service
205 O'Riordan Street, 2020 Mascot, Australia
Telephone +61 2 8339 8500
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

The perfect place to catch up with friends after a long flight, hard day at work or relax before your holiday. Enjoy a selection of beer, wine and spirits from the finest local and international suppliers in our lounge, bar or outdoor heated terrace.

Daily breakfast buffet from 05:30am - 11:00am, available 7 days

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,149 reviews

Customer review rating 2.5/5

Nelao N. Solo - Confirmed reviews ALL

Dear Nelao N., Thank you for your feedback regarding your recent stay at ibis Sydney Airport. We are pleased to hear that you appreciated the location of our hotel, as well as the spaciousness and amenities of your room. However, we regret to learn that your experience was marred by concerns regarding the cleanliness of the bathroom and carpet. Maintaining high cleanliness standards is a priority for us, and your observations regarding the toilet and carpet will be brought to the attention of our housekeeping team for review. We recognize how essential a clean environment is for our guests' comfort and satisfaction. We value your input and hope that you may reconsider your decision to return in the future, as we strive to improve our services continually. Thank you once again for your insights. Kind regards ibis Sydney Airport

Customer review rating 3.5/5

Gerda E. Solo - Confirmed reviews ALL

Dear Gerda E., Thank you for sharing your feedback. We appreciate your comments regarding the room condition and staff training. Your observations are important to us as we strive to enhance our guests' experiences. Kind regards, ibis Sydney Airport

Customer review rating 3.5/5

Diana P. Couples - Confirmed reviews ALL

Dear Diana P., Thank you for your feedback regarding your recent stay. We sincerely regret to hear about your concerns regarding cleanliness, as maintaining high standards is a priority for us. Your comments will be reviewed with our team to ensure we enhance our services moving forward. Best regards, ibis Sydney Airport

Customer review rating 5.0/5

Scott Y. Business - Confirmed reviews ALL

Dear Scott Y., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our location met your needs for your early flight. We look forward to welcoming you back for your future travels. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Yvonne B. Couples - Confirmed reviews ALL

Dear Yvonne B., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found value in our accommodations and enjoyed the service from our staff. We appreciate your comments about breakfast pricing and will take your input into consideration for future improvements. Best regards, ibis Sydney Airport

Dear Nelao N., Thank you for your feedback regarding your recent stay at ibis Sydney Airport. We are pleased to hear that you appreciated the location of our hotel, as well as the spaciousness and amenities of your room. However, we regret to learn that your experience was marred by concerns regarding the cleanliness of the bathroom and carpet. Maintaining high cleanliness standards is a priority for us, and your observations regarding the toilet and carpet will be brought to the attention of our housekeeping team for review. We recognize how essential a clean environment is for our guests' comfort and satisfaction. We value your input and hope that you may reconsider your decision to return in the future, as we strive to improve our services continually. Thank you once again for your insights. Kind regards ibis Sydney Airport

Customer review rating 3.5/5

Gerda E. Solo - Confirmed reviews ALL

Kitchen and bar staff could do with some education.

Dear Gerda E., Thank you for sharing your feedback. We appreciate your comments regarding the room condition and staff training. Your observations are important to us as we strive to enhance our guests' experiences. Kind regards, ibis Sydney Airport

Customer review rating 3.5/5

Diana P. Couples - Confirmed reviews ALL

Very sad how the hotel cleanliness has deteriorated since my last visit 12 months ago

Dear Diana P., Thank you for your feedback regarding your recent stay. We sincerely regret to hear about your concerns regarding cleanliness, as maintaining high standards is a priority for us. Your comments will be reviewed with our team to ensure we enhance our services moving forward. Best regards, ibis Sydney Airport

Customer review rating 5.0/5

Scott Y. Business - Confirmed reviews ALL

I was just staying the night for an early flight the next day. This hotel did the job perfectly!

Dear Scott Y., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our location met your needs for your early flight. We look forward to welcoming you back for your future travels. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Yvonne B. Couples - Confirmed reviews ALL

All staff was welcoming & friendly. Loved the bar. Only reason i didn't give a 10, was i thought the breakfast was expensive for what you got.

Dear Yvonne B., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found value in our accommodations and enjoyed the service from our staff. We appreciate your comments about breakfast pricing and will take your input into consideration for future improvements. Best regards, ibis Sydney Airport

Customer review rating 2.0/5

Timothy G. Solo - Confirmed reviews ALL

The room was ok bed was good bathroom good quality I had to have the window open all night because the air conditioned did not work in my room so I had to listen to a traffic going past which wasn't very pleasant it was 30 degrees on that day no working air conditioner not very good

DearTimothy, Sorry to hear that your stay did not meet your expectations on this occasion. We appreciate you taking the time to tell us about your experience. Your feedback has been shared with our Management team for review. Warm regards, Ibis Sydney Airport Team

Customer review rating 4.5/5

Maureen S. Solo - Confirmed reviews ALL

Always very good

Dear Maureen S., Thank you for your kind words regarding your experience at ibis Sydney Airport. We are pleased to know that you found our location convenient and our service welcoming. Your positive feedback motivates us to continue providing excellent service to our guests. Goodbye and best regards, ibis Sydney Airport

Customer review rating 4.5/5

Mclaughlin A. Couples - Confirmed reviews ALL

Very easy - room, location, cafe, parking

Dear A. Mclaughlin, Thank you for your positive feedback. We are delighted to hear that you found our location, room, cafe, and parking to be convenient and easy to use. Your satisfaction is our priority, and we appreciate your kind words. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Gavin B. Solo - Confirmed reviews ALL

Positioned within walking distance to the domestic airport itself and Mascot station or a short uber trip away if you'd prefer, the small but clean rooms provide a comfortable stay. The bed was comfortable, room had a small daybed style couch and a small but well appointed bathroom.

Dear Gavin B., Thank you for your positive feedback regarding your recent stay at ibis Sydney Airport. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room, including the bed and bathroom amenities. Your satisfaction is important to us, and we appreciate your kind remarks about the cleanliness and comfort of our accommodations. We look forward to welcoming you back for your next visit. Best regards, ibis Sydney Airport

Customer review rating 3.0/5

Andrea C. Friends - Confirmed reviews ALL

1. Frozen ice box. 2 Empty shower gel container in the shower. 3 Only 1 t bag, 3 decaf coffee sachets in the room. 4 Stained carpet in need of a good vacuum, very dusty.

Dear Andrea, Sorry to hear that your stay did not meet your expectations on this occasion. We appreciate you taking the time to tell us about your experience. Your feedback has been shared with our Management team for review. Warm regards, Ibis Sydney Airport Team

Customer review rating 4.5/5

Deborah A. Couples - Confirmed reviews ALL

Good beds, great food, good staff and a unique welcoming atmosphere that we haven’t experienced for some time since we last stayed here

Dear Debroah, Thank you for your review. We are pleased you enjoyed your stay and look forward to welcoming you back on your next trip to Sydney. Warm regards, Ibis Sydney Airport Team

Customer review rating 5.0/5

Jenny H. Couples - Confirmed reviews ALL

Perfect for overnighted near the airport

Dear Jenny, Thank you for your review. We are pleased you enjoyed your stay and look forward to welcoming you back on your next trip to Sydney. Warm regards, Ibis Sydney Airport Team

Customer review rating 3.5/5

Raymond H. Business - Confirmed reviews ALL

Second time using this Inis Hotel due proximity for work. This time my check-in was well managed, friendly and seamless which was a complete change from My first visit. Given a nice room on the top floor which was as booked.

Dear Raymond H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the nice room and experienced a seamless check-in process. However, we take all guest experiences seriously and will continue to improve our services for future visits. Kind Regards, ibis Sydney Airport

Customer review rating 5.0/5

Brian K. Couples - Confirmed reviews ALL

Friendly check in staff. Very helpful and efficient. Unfortunately did not get to have the breakfast as had to get to airport for early flight

Dear Brian K., Thank you for your kind words regarding our comfortable accommodations and the efficient service provided by our staff. We understand that early flights can be challenging, and we regret that you were unable to enjoy our breakfast offerings during your stay. Best regards, ibis Sydney Airport

Customer review rating 1.5/5

Christopher K. Business - Confirmed reviews ALL

Old dirty carpet that smelled like really old smoke and dirt. Just has that “old hotel” smell throughout.

Dear Christopher, Sorry to hear that your stay did not meet your expectations on this occasion. We appreciate you taking the time to tell us about your experience. Your feedback has been shared with our Management team for review. Warm regards, Ibis Sydney Airport Team

Customer review rating 3.5/5

Penny T. Couples - Confirmed reviews ALL

Pros ... comfy bed, good shower, great location Cons ... heater did not work, chipped crockery, no teaspoon, no tea towel, morning shuttle to airport overbooked by reception

Dear Penny T., Thank you for sharing your feedback regarding your recent stay. We appreciate your positive comments about the bed, shower, and location. However, we regret to hear about the issues with the heater, crockery, and shuttle service. Your concerns will be taken into consideration for future improvements. Kind Regards, ibis Sydney Airport

Customer review rating 4.0/5

Pannee S. Solo - Confirmed reviews ALL

It'd be perfect if you could provide a luggage weighing machine. On the positive side, the hotel has a restaurant. It is close to both domestic and international airports. Room 431 was clean and spacious with a very comfortable bed and temperature for Sept. The bathroom here is more spacious than at some other ibis hotels. The 12 dollar per person airport shuttle is easy to book and pay at the counter. It came right on time for us at 5.30 a.m. and arrived at the International airport before 6.00 a.m. The bus itself is new, big and clean with a polite driver. Staff are polite and pleasant.

Dear Pannee, Thank you for your review. We are pleased you enjoyed your stay and look forward to welcoming you back on your next trip to Sydney. Warm regards, Ibis Sydney Airport Team

Customer review rating 4.5/5

Mirjana M. Solo - Confirmed reviews ALL

Easy. Staff so friendly and welcoming. Check in and check out quick without any fuss.

Dear Mirjana M., Thank you for your kind feedback. We are pleased to hear that you found our staff to be friendly and that your check-in and check-out experiences were efficient. Your satisfaction is important to us, and we appreciate your support. Kind regards ibis Sydney Airport

Customer review rating 4.5/5

Elyse H. Business - Confirmed reviews ALL

The hotel is in a great location, walking distance from the airport, but also an easy walk to Mascot train station. It was quick and easy to check-in and out and the room had everything I needed. My only critiques - my room was quite warm, but with only having one key card I couldn't run the air-conditioner whilst I went out to get dinner to cool the room, so I ended up having a very hot night. And breakfast didn't have a lot of options - nothing in the warm sweet variety, and the donuts weren't very tasty. Not worth the extra cost.

Dear Elyse H., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the ease of the check-in and check-out process. We understand that room temperature can greatly impact comfort, and we acknowledge your concern regarding the air-conditioning. Unfortunately, our policy allows for only one key card per room, which can sometimes limit options for cooling. Additionally, we appreciate your input on our breakfast offerings and will certainly take your comments into consideration as we continuously strive to enhance our guests’ experiences. Thank you once again for your valuable feedback, and we hope to welcome you back in the future. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Liegh D. Families - Confirmed reviews ALL

My only complaint is the quality of the pillows, very lumpy and too high. Also the window screen suddenly released at around 8am and flew up , streaming bright light in the entire room and very loud sound. It terrified me

Dear Liegh D., Thank you for your feedback regarding your recent stay. I appreciate your comments about the pillows and the window screen incident. Your experience is important to us, and we will take your observations into consideration for future improvements. Kind regards, ibis Sydney Airport

Other web-users rate our hotel

  • 1,882 reviews 9.4/10 Location
  • 2,355 reviews 5.5/10 Room
  • 2,064 reviews 8.1/10 Service
  • 52 reviews 4.2/10 WiFi
  • 1,282 reviews 4/10 Cleanliness
  • 517 reviews 2.7/10 Amenities
  • 403 reviews 6.4/10 Breakfast

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