Dear Graham, Thank you for taking the time to share your feedback. We are delighted that you found our location so handy for the shops and the centre of Amsterdam. Our hotel sits right in the heart of the city, and we love that you made the most of it. Our team truly appreciated your warm words about their friendliness. We are also glad that your room felt comfortable and spotless throughout your stay. Our housekeeping team works hard every day to keep things just right. We look forward to welcoming you back in the future. All the best, Team Ibis Amsterdam Centre Stopera

Dear Tanya, We appreciate your thoughtful review. We are delighted that your stay with us was so enjoyable from start to finish. Our team takes great pride in keeping the hotel spotless, so it means a lot that you noticed how clean and well maintained everything was. We are also glad you appreciated our breakfast buffet and its wide selection, it is a lovely way to begin a day of exploring. Maria will be thrilled to know she made such a positive impression on you. We are lucky to have her on the team and your mention will certainly brighten her day. Our location, just a short stroll from the central station, really does make it easy to discover all that Amsterdam has to offer, and we are happy you found it so convenient. It would be our pleasure to have you return on another occasion. Very best wishes, Team Ibis Amsterdam Centre Stopera

Dear Jacqueline, We really appreciate your feedback. We are delighted that you found our team so friendly and that our cleanliness standards met your expectations. That said, we are sorry the bar hours did not quite suit your plans. Our bar keeps regular evening hours, but our 24-hour reception team is always happy to help with take-away options whenever you need a drink or a snack. Nonetheless, we are glad our central location made it so easy for you to explore the city on foot. Being just a short walk from Dam Square, Rembrandtplein, and the Canal Ring means our guests can truly experience Amsterdam at their own pace. We hope to see you again in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Sarah, Thank you for taking the time to share your opinion with us. We are truly sorry to hear that some aspects of your stay did not meet your expectations. We understand your frustration regarding the payment matter you described. Cancellation and prepayment conditions can vary depending on the rate selected at the time of booking, and we would encourage you to reach out to Booking.com directly so they can review the specific terms attached to your reservation. Our team remains at your disposal should you need any supporting documentation from our side. We hope to have the pleasure of welcoming you back for an improved experience. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear Sueanne, We really appreciate this positive review of your recent visit. We are delighted that you enjoyed your four-night stay with us and that your room offered lovely canal views. Our team is glad you found the hotel well located and appreciated how quiet it was, giving you a peaceful base right in the heart of Amsterdam. It means a lot to us that you chose to book through the Accor ALL App and that your Platinum loyalty is so valued. We look forward to welcoming you back. Best wishes, Team Ibis Amsterdam Centre Stopera

Dear Tunc, Please accept our sincere thanks for this kind feedback. We are thrilled that you felt so welcomed by our team and that their helpful attitude made your time at ibis Amsterdam Centre Stopera more enjoyable. Our staff works hard to create a warm and inviting atmosphere for every guest. We look forward to welcoming you back in the future. All the best, Team Ibis Amsterdam Centre Stopera

Dear Diane, Thank you for taking the time to share your feedback. We are delighted that you found our team so friendly and helpful during your stay. It is wonderful to know that you enjoyed a lovely canal view and a quiet atmosphere from your room. We are sorry to hear that the internet connection did not meet your expectations. Our hotel offers high speed WiFi, and our front desk team is always available to help with any connectivity concerns during your stay. Nonetheless, we are thrilled that your experience with our loyalty programme left such a positive impression. We truly value your Platinum status and your loyalty to Accor. We look forward to the pleasure of seeing you again. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Stephanie, Thank you for writing a review. We are delighted that you found your stay so comfortable and that our team made you feel welcome. It is lovely to know that the beds gave you a restful night and that you appreciated the generous bathroom and shower. However, we are sorry that the internet speed fell short of your expectations. Our hotel offers high-speed WiFi, and our reception team is always on hand to help with any connectivity issues during your stay. Finally, we are glad you chose to stay with us for your friends’ trip and that you booked directly through our website. We do hope to have the opportunity to welcome you back in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Trevor, Thank you for choosing our hotel. We are delighted that you and your family enjoyed your visit with us. Our team is glad you appreciated the attentive service throughout your stay. We are also pleased that you found the hotel to be comfortable and the rooms perfectly clean. It is wonderful to know the check-in process was easy and everything met your expectations from arrival onward. Our central location makes it convenient for guests to explore the highlights of Amsterdam, and we are happy this added to your overall experience. We hope to welcome you back in the future. Best wishes, Team Ibis Amsterdam Centre Stopera

Dear Sheree, We appreciate your thoughtful review. We are delighted that you found our team so welcoming and attentive during your stay. Guest recognition truly motivates us all, and we are happy that Laura’s service made a special impact on your visit. It is great to hear that your upgraded room, with a lovely view of the canal, made your experience even more memorable. Our staff always aim to provide guests with both comfort and personal touches. We also appreciate your positive feeling about the Accor ALL loyalty programme. The connection you feel with our hotel and brand means a lot to us, especially coming from a loyal member like yourself. We all look forward to seeing you again in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Earl, Thank you for positively reviewing your visit. We are delighted that you enjoyed our central spot in the city and the wonderful view from your room. Our team is happy that your stay met your expectations and you appreciated the calm of our canal-side surroundings. It is great that your experience with us left you feeling so satisfied during your visit as a couple. We certainly look forward to the pleasure of welcoming you back in the future. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear Abdulaziz, Thank you for taking the time to share details of your recent visit to our hotel. We sincerely apologize that your experience fell short in several areas. We regret that you found essential amenities missing from your room. However, irons are available at the reception and we do provide downstairs guest fridge and freezer, where medication can be stored. Your comments on the breakfast and overall value are important to us, and we will certainly take them into consideration for future improvements. It is clear from your review that we did not meet your expectations during this stay. We hope to see you again for a more enjoyable experience. Best wishes, Team Ibis Amsterdam Centre Stopera

Dear Andrew, We really appreciate this positive review of your recent visit. We are truly delighted that our team made you feel welcome and that the service you received stood out during your trip with friends. It is great to hear that you appreciated our central location, making it easy for you to discover the nearby sights in Amsterdam. Our staff takes pride in helping each guest enjoy their stay from the moment they arrive. It would be a pleasure to welcome you back in the future. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear K., Thank you for choosing our hotel. We are delighted you found our team provided the service you were hoping for during your family visit. It’s fantastic to know the location of our hotel suited your plans so well, making it easy to enjoy Amsterdam’s highlights and cultural sights by foot. Our team appreciates your high recommendation, and we are pleased you chose to book through the Accor ALL App as a loyalty member. The positive impression you had means a lot to us. We look forward to welcoming you back on a future occasion. Best wishes, Team Ibis Amsterdam Centre Stopera

Dear Wayne, Guest feedback is important to us, and we appreciate you sharing your impressions of your time at our hotel. We are pleased to know our central location made it easy for you to explore Amsterdam’s main sights and enjoy the convenience of nearby attractions. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Our team regrets that the room setup and furnishings were not as practical as you wished, and that the appearance did not reflect your preferences. We also regret the limited storage space, the service shortfalls you describe, and any inconvenience with housekeeping or amenities during your visit. Your comments on overall value and the experience with service, as well as feedback regarding the loyalty programme and sustainability, are valuable to us for reflection and consideration. The central team hears concerns such as yours, and we always strive to maintain a consistent welcome for every guest, even when not every requirement is met. Our location remains one of our strong points for guests wishing to discover Amsterdam with ease. We hope you will consider staying with us again in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Glauter F., We appreciate you sharing your comments with us. We are delighted that our team made a great impression during your family stay. Feedback like yours means a lot and encourages us to keep making guests feel welcome. That said, we are sorry the price did not fully meet your expectations this time. We take your comment to heart and always aim to offer a good balance between service and value. Nonetheless, it is wonderful that you found our hotel well located in Amsterdam. Being close to so many attractions is something many guests appreciate and we are glad it helped enhance your trip. We would love to have you return in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Prue, It was a pleasure to receive this great review. We’re delighted you found your room spotless and enjoyed the comfort of our SweetBeds. Your appreciation for our breakfast selection brings us joy, we strive to offer varied options for every taste. That said, we regret any confusion during booking and appreciate you highlighting this. Our app aims to provide clarity, but we’ll review how locations are presented to avoid future misunderstandings. Nonetheless, we’re thrilled our central yet quiet setting made exploring Amsterdam effortless. A special thank you for recognizing our breakfast team member, their dedication to warm service reflects our values perfectly. We all look forward to seeing you again in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Aleksandra U., Many thanks for your valuable feedback. We are delighted you appreciated the cleanliness of your room and bathroom during your family stay. Our team takes pride in maintaining fresh spaces with daily towel refreshes to help guests feel at home. That said, we sincerely regret that some aspects of your experience fell short of your expectations. We acknowledge your feedback about our breakfast offerings and room storage solutions, and will share these insights with our kitchen and design teams for consideration. Our premium rooms do include kettles and enhanced amenities for those seeking additional comforts. Nonetheless, we are thrilled our central location served you well for exploring Amsterdam’s iconic sights. Being steps from major attractions like Dam Square and the Canal Ring remains a highlight we’re always happy to share with guests. We hope to welcome you back in the future and wish you all the best. Safe travels! Team Ibis Amsterdam Centre Stopera

Dear Marius, We thank you for taking the time to provide us with your feedback. We are delighted you chose ibis Amsterdam Centre Stopera for your stay. It was our pleasure to provide a tasty breakfast selection to start your days, and we are thrilled you enjoyed this in our garden setting after 9 am. Our team takes pride in maintaining clean rooms with reliable air conditioning for guest comfort. That said, we note your observation about the room dimensions. While our rooms follow ibis’ standardized sizes for accessibility and affordability, we understand preferences for more spacious accommodations vary. Nonetheless, our canalside location remains ideal for discovering Amsterdam’s charm through leisurely walks. We trust the memorable views and easy access to cultural landmarks contributed positively to your experience. Thank you again; we hope that you will return. All the best, Team Ibis Amsterdam Centre Stopera