Mercure Melbourne City Centre 4 stars

Name: Mercure Melbourne City Centre | Melbourne City Hotel | AccorHotels - ALL
Address: 265 Little Bourke Street, MELBOURNE, 3000, AU
Telephone: +61396390555
Rating: 3.7

Customer review rating (ALL Rating) 3.7/5 4,000 reviews

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38 38 photos/video

265 Little Bourke Street, 3000 MELBOURNE, Australia

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Mercure Melbourne City Centre

Hotel for travellers looking for local and authentic experiences

Melbourne's most centrally located four star accommodation, Mercure Melbourne City Centre hotel is surrounded by the city's popular venues, including Emporium shopping centre, theatres, galleries, bars & restaurants, along with its own Louden Kitchen & Grill.

All 330 standard, family, and superior rooms offer WiFi, TV with Foxtel channels and refrigerator. Our Melbourne hotel offers an early check-in/late check-out option for an additional charge and offsite parking available for all guests. Our Melbourne hotel is the ideal choice for business travellers, with Melbourne's financial & government district within walking distance & MCEC a short tram ride. Our Melbourne accommodation is also ideal for leisure travellers ready to explore the city.

From its thrilling sports scene to its famous laneways, Melbourne has something for everyone. Guests staying at Mercure Melbourne City Centre are within easy reach of Melbourne Airport, public transport and Melbourne's many great restaurants, bars and shops.

We cannot wait to welcome you to the Mercure Melbourne City Centre hotel. Enjoy your stay at our centrally based Melbourne accommodation. Feel welcome to contact me: James.Muscat@accor.com or +61 429 142 373.

James Muscat, Hotel Management

Guests staying at Mercure Melbourne City Centre can enjoy charge back to room at Blossom Rooftop Bar, Melbourne CBD's highest rooftop bar offering woodfired pizzas, tapas and local beverages as well as Eva's Restaurant & Bar, an a la carte dining and bar experience located in the tower right next door. Discounted self-parking rates close by from just $28 per car per day.

Hotel extras

Central CBD location
Bourke Street Mall, Emporium and Melbourne Central close by
State Library Victoria a short walk away
Melbourne Cricket Ground & Rod Laver Arena easily accessible
Easily accessible public transport

Our accommodation(s)

Room

Standard Room 1 Queen Bed

Newly refurbished, featuring a two single beds, climate control, 42" smart TV, Foxtel channels, complimentary WIFI, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board.

Max. number of persons: 2
Area: From 23 m² / 247 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Bedding and towel
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron
Separate closet

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Standard Room 2 Single Beds

Max. number of persons: 2
Area: From 23 m² / 247 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Standard Room 1 King Bed

Newly refurbished, featuring a king bed, climate control, 42" smart TV, Foxtel channels, complimentary WIFI, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board.

Max. number of persons: 2
Area: From 23 m² / 247 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

2 pers. max
23 m² / 247 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Superior Room 1 King Bed

Newly refurbished, enjoy extra space in our Superior room, featuring a king bed, climate control, 42" smart TV, Foxtel channels, complimentary WIFI, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board.

Max. number of persons: 3
Area: From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Bedding Facilities

Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Superior Room 2 Single Beds

Newly refurbished, enjoy extra space in our Superior room, featuring a two single beds, climate control, 42" smart TV, Foxtel channels, complimentary WIFI, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board.

Max. number of persons: 3
Area: From 26 m² / 279 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Bedding Facilities

Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

3 pers. max
26 m² / 279 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Superior Room 2 Queen Beds

Newly refurbished, enjoy extra space in our Superior room, featuring a two queen beds, climate control, 42" smart TV, Foxtel channels, complimentary WIFI, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board.

Max. number of persons: 4
Area: From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

4 pers. max
26 m² / 279 sq ft

Bedding 2 x Queen size bed(s)

See availabilities

Room

Superior Room 1 King and 1 Single Bed

Newly refurbished, enjoy extra space in our family room, featuring a king and a single bed, climate control, 42" smart TV, Foxtel channels, complimentary WIFI, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board

Max. number of persons: 3
Area: From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet
Wireless internet in your room

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)

See availabilities

Room

Superior Room 1 King Bed, Accessible Bathroom

Enjoy extra space, a King bed, climate control, TV, cable channels, Internet access, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board, special access bathroom. Up to 3 adults (3rd person rollaway available, charges apply).

Max. number of persons: 3
Area: From 26 m² / 279 sq ft
Accessibility: Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Mini-refrigerator

Bathroom

Bathroom Facilities

Accessible bathroom
Bathroom products
Fixed showerhead
Flexible showerhead
Hair dryer in bathroom
Mirror
Towel rack
Toilet with side and rear grab bars
Sink lever hardware
Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
Bathroom has 60” diameter turning radius or space for T-turn
Handheld shower
Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

Radio

Internet Facilities

High speed internet

Phone Facilities

Direct dial telephone
Voice mail

Tv Facilities

Children's TV Channels
Chromecast
Free movies/video
In-house movies
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
26'/66 cm screen
Flat screen
LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Room interior entrance only
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Bedding Facilities

Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Room

Superior Room 1 King Bed, Accessible Bathroom

3 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Mercure Melbourne City Centre

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

+61 3 9639 0555

Access and transport

Railway station
Bus stop
Highway exit
Ferries
Helipad/aerodrome
Tramway

Swanston Street Trams

Tramway

Access: 30 m / 0.02 mi

Lonsdale Street

Bus stop

Access: 50 m / 0.03 mi

TRAM 16 - ST KILDA BEACH

Tramway

Access: 100 m / 0.06 mi

TRAM 3 - MELBOURNE UNIVERSITY

Tramway

Access: 100 m / 0.06 mi

TRAM 8 - CHAPEL STREET

Tramway

Access: 100 m / 0.06 mi

PARLIAMENT STATION

Railway station

Access: 500 m / 0.31 mi 5 min walk / 3 min drive

FLINDERS STREET

Railway station

Access: 500 m / 0.31 mi 6 min walk / 2 min drive

MELBOURNE CENTRAL

Railway station

Access: 500 m / 0.31 mi 5 min walk / 3 min drive

EXHIBITION STREET

Bus stop

Access: 600 m / 0.37 mi 5 min walk / 2 min drive

YARRA FERRY TERMINAL

Ferries

Access: 1.6 km / 0.99 mi 10 min walk / 5 min drive

MELBOURNE HELIPAD

Helipad/aerodrome

Access: 1.6 km / 0.99 mi 25 min walk / 8 min drive

SOUTHERN CROSS STATION

Railway station

Access: 1.6 km / 0.99 mi

SPIRIT OF TASMANIA

Ferries

Access: 4.5 km / 2.8 mi 1 hrs walk / 20 min drive

MONASH FREEWAY

Highway exit

Access: 4.8 km / 2.98 mi 10 min drive

WESTGATE FREEEWAY

Highway exit

Access: 6.4 km / 3.98 mi 15 min drive

HUME HIGHWAY

Highway exit

Access: 8 km / 4.97 mi 10 min drive

HOYTS CINEMAS

Cinema district

Access: 300 m / 0.19 mi 3 min walk / 1 min drive

CHINESE MUSEUM

Museums

Access: 300 m / 0.19 mi 2 min walk / 1 min drive

Regent Theater

Entertainment/theatre district

Access: 500 m / 0.31 mi 5 min walk / 10 min drive

Princess Theater

Entertainment/theatre district

Access: 500 m / 0.31 mi 10 min walk / 10 min drive

Hamer Hall

Opera/symphony/concert hall

Access: 500 m / 0.31 mi 10 min walk / 10 min drive

VILLAGE CINEMAS

Cinema district

Access: 500 m / 0.31 mi 3 min walk / 1 min drive

MELBOURNE CONCERT HALL

Opera/symphony/concert hall

Access: 800 m / 0.5 mi

ARTS CENTRE/SOUTHBANK

Entertainment centre

Access: 800 m / 0.5 mi

SPRING / RUSSELL STREET

Entertainment/theatre district

Access: 800 m / 0.5 mi 8 min walk / 2 min drive

VIC ARTS CENTRE / SOUTHBANK

Entertainment/theatre district

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

MELBOURNE AQUARIUM

Aquarium

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

OLD MELBOURNE GAOL

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 3 min drive

MELBOURNE MUSEUM

Museums

Access: 1.4 km / 0.87 mi

MELBOURNE PARK

Sports centre

Access: 1.59 km / 0.99 mi 20 min walk / 8 min drive

SHRINE OF REMEMBRANCE

Historic monument

Access: 1.6 km / 0.99 mi 20 min walk / 8 min drive

CAPTAIN COOKS COTTAGE

Historic monument

Access: 2 km / 1.24 mi 40 min walk / 10 min drive

CROWN CASINO

Casino

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

ROYAL BOTANIC GARDENS

Botanical gardens

Access: 2 km / 1.24 mi 20 min walk / 6 min drive

MELBOURNE CRICKET GROUND

Sports centre

Access: 2.4 km / 1.49 mi 25 min walk / 12 min drive

ROYAL MELBOURNE ZOO

Zoo

Access: 2.4 km / 1.49 mi 1 hrs 10 min walk / 15 min drive

MCG SPORTS MUSEUM

Museums

Access: 2.49 km / 1.55 mi 25 min walk / 5 min drive

OLYMPIC PARK

Sports centre

Access: 3.2 km / 1.99 mi 20 min walk / 8 min drive

LUNA PARK

Amusement park

Access: 6.4 km / 3.98 mi 1 hrs 30 min walk / 15 min drive

GREAT OCEAN ROAD

Tourist attraction

Access: 104.6 km / 65 mi 1 hrs 39 min drive

PENGUIN PARADE PHILLIP ISLAND

Tourist attraction

Access: 120 km / 74.57 mi 1 hrs 39 min drive

PHILLIP ISLAND RACEWAY

Racetrack

Access: 120.7 km / 75.01 mi 1 hrs 39 min drive

MOUNT BULLER

Ski area

Access: 177 km / 109.99 mi 1 hrs 39 min drive

Sidney Myer Music Bowl

Entertainment centre

ALBERT PARK

Lake

Access: 4.8 km / 2.98 mi 45 min walk / 15 min drive

Eva's Restaurant & Bar

Bar

Access: 100 m / 0.06 mi

Blossom Rooftop Bar

Bar

Access: 100 m / 0.06 mi 2 min walk

BOURKE STREET MALL

Shopping centre/mall

Access: 200 m / 0.12 mi 1 min walk / 1 min drive

CENTRAL BUSINESS DISTRICT

Shopping district

Access: 400 m / 0.25 mi 1 min walk / 1 min drive

EMPORIUM MELBOURNE

Shopping centre/mall

Access: 400 m / 0.24 mi 1 min walk / 1 min drive

QV Melbourne

Shopping centre/mall

Access: 500 m / 0.31 mi 5 min walk

DFO (Discount Factory Outlet)

Shopping centre/mall

Access: 2.5 km / 1.55 mi 20 min walk / 10 min drive

SOUTH YARRA

Shopping district

Access: 4 km / 2.49 mi 1 hrs 10 min walk / 20 min drive

RICHMOND

Shopping district

Access: 4.8 km / 2.98 mi 1 hrs walk / 20 min drive

Melbourne Central

Shopping centre/mall

Access: 5 km / 3.11 mi

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

Hotel informations

330 rooms
3 rooms for people with reduced mobility
66 connecting rooms
330 non-smoking rooms
12 floors

Languages spoken at the hotel

English
French
Indonesian
Japanese
Korean
Thai

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

Dry cleaning / Ironing
Laundromat
Laundry / Valet Services Additional charge

Lounge

Waiting area or lounge

Wi-Fi

High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line

Air conditioning

Desk equipment available

Plugs and converters available on desks
Umbrellas

Safe deposit box at reception

Safe deposit box at reception

Check In & Check-out facilities

Express check-in
Express check-out

Luggage storage

Luggage storage

Concierge

Concierge

Porter

Porter

Pets

Pets not allowed

Catering

2 Restaurants

Room service

Hot meals

Breakfast

Buffet Additional charge

Business

One Meeting room

Family

Services for children

Children''s TV Channels

Parking information

Near the property
Indoor parking
Public
No parking space
Parking opened 24/7
Max Limited Height: 2 m / 6.55 ft
Parking pricing: 17.32 € 28 AUD Per day

Services & equipment

Stairs

Security

Well-lit parking
Video surveillance in parking
Parking equipped with lights

Accessibility

Elevators

THE LOUDEN KITCHEN & GRILL

The Louden Kitchen and Grill is a contemporary restaurant offering a great value buffet breakfast.

Cooking style: Regional
Chef name: Tuan Tran
Capacity: 150
Accessibility: Accessible service

265 Little Bourke Street, 3000 Melbourne, Australia

+61 3 9663 4711

Monday	06:30 AM - 10:30 AM
Tuesday	06:30 AM - 10:30 AM
Wednesday	06:30 AM - 10:30 AM
Thursday	06:30 AM - 10:30 AM
Friday	06:30 AM - 10:30 AM
Saturday	06:30 AM - 11:00 AM
Sunday	06:30 AM - 11:00 AM

Other informations

Services

Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Non Smoking Area

Payment

Cash
Credit card

Credit cards

American Express
Mastercard
Visa

Wine and other drinks information

Soft drinks

Accommodate food

Children menu
Gluten-free menu
Vegetarian menu

The Louden Kitchen and Grill is a contemporary restaurant offering a great value buffet breakfast.

SOUL CAFE

The perfect place for a light breakfast, casual lunch or evening snack. Soul Café's menu offers something to please everyone including an abundant selection of hearty home-style food, premium coffee and a great selection of T2 herbal teas.

Cooking style: Cafe
Chef name: Tuan Tran
Accessibility: Accessible service

265 Little Bourke Street, 3000 Melbourne, Australia

+61 3 8662 1374

Monday	11:00 PM - 02:00 PM
Tuesday	11:00 PM - 02:00 PM
Wednesday	11:00 PM - 02:00 PM
Thursday	11:00 PM - 02:00 PM
Friday	11:00 PM - 02:00 PM
Saturday	12:00 AM - 02:00 PM
Sunday	12:00 AM - 02:00 PM

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Other informations

Services

Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Non Smoking Area
Takeaway Meals

Payment

Cash
Credit card

Credit cards

American Express
Mastercard
Visa

Wine and other drinks information

Cocktail
Wine by the glass available
Soft drinks

Accommodate food

Brunch
Gluten-free menu
Vegetarian menu

Breakfast

Our great value breakfast buffet is the perfect way to start your day featuring a choice of fresh fruits, yogurt, cereals, a bakery station, a selection of classic hot dishes plus a variety of fresh juices and bottomless cups of espresso coffee or tea.

Buffet

Monday	06:30 AM - 10:30 AM
Tuesday	06:30 AM - 10:30 AM
Wednesday	06:30 AM - 10:30 AM
Thursday	06:30 AM - 10:30 AM
Friday	06:30 AM - 10:30 AM
Saturday	06:30 AM - 11:00 AM
Sunday	06:30 AM - 11:00 AM

Services

American
Continental
Hot Breakfast
Cold breakfast

Restaurant

Louden Kitchen & Grill

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 64 m² / 688 sq ft
Maximum seats capacity: 50
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.7/5 4,000 reviews

Elvina F. Couples - 11/4/2026 Confirmed reviews ALL

Dear Elvina, Thank you for your feedback. We're sorry for the inconvenience caused by the lift issues and that our housekeeping service did not meet your expectations. We understand your frustration and appreciate you bringing this to our attention. Regards, Alex Mihardja Executive Assistant

Loretta Y. Couples - 11/4/2026 Confirmed reviews ALL

Dear Loretta, Thank you for your feedback. We're glad you enjoyed our central location and the convenience of having Chinatown, restaurants and shopping just a short walk away. We hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Rory D. Business - 11/3/2026 Confirmed reviews ALL

Dear Rory, Thank you for your feedback. We're glad our location, friendly team and comfortable accommodation suited your needs. We hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Robert O. Business - 11/3/2026 Confirmed reviews ALL

Dear Robert, Thank you for your feedback. We're pleased you found our central location convenient, but sincerely apologize for the discomfort with the bedding and the ongoing television issues. We're particularly sorry that these were raised with our team but not resolved during your stay. Your comments will be shared with the relevant teams for review. Regards, Alex Mihardja Executive Assistant

Shamal K. Solo - 11/3/2026 Confirmed reviews ALL

Dear Shamal, We're sorry to hear that noise from neighbouring rooms affected your comfort and that you experienced issues with the lifts. We understand how frustrating this would have been and appreciate you bringing these matters to our attention. Regards, Alex Mihardja Executive Assistant

Loretta Y. Couples - 11/4/2026 Confirmed reviews ALL

Sprayed of the fridge is Chinatown. Walk to Melbourne Central and Bottle at Mall

Rory D. Business - 11/3/2026 Confirmed reviews ALL

Great location, friendly staff, room was adequate.

Robert O. Business - 11/3/2026 Confirmed reviews ALL

The motel is centrally located that suits my requirements; however, the format for making the bed makes sleeping very uncomfortable and the television had the incorrect name of the person using the room (not me) and unable to easily find channels as none would display and finally the television stopped working all together. Front desk advised three times with no rectification occurring.

Shamal K. Solo - 11/3/2026 Confirmed reviews ALL

can hear your neighbors go toilet or do the naughty. lifts not working

Sami S. Business - 11/3/2026 Confirmed reviews ALL

Checked in the hotel Thursday 21st October the air conditioning was not working as room was so hot like a sauna reported it to lobby, didn't sleep that night so once again in the morning spoke to reception to have someone look at it nothing was done, would have been the 4th attempt going to reception again and this time grabbing the staff (Ariff and rose) room (646) to show them that the room was not stayable and need it to be changed if no one can fix it by that time is was 1.30pm and had wasted my day chasing the problem to fixed which was unacceptable. By 2pm I had a new room Change 346 I wasted my whole day and the didn't sleep the night before which is completely wrong and was not happy about it yes I got a drink voucher and breakfast but for the efforts I had to go it was not worth it at all

Dear Sami, We're sincerely apologize for the frustration and inconvenience you experienced, particularly having to follow up multiple times and lose valuable time during your stay. We understand how disappointing this was and apologize that the issue was not addressed sooner. Your feedback will be shared with our team for review. Regards, Alex Mihardja Executive Assistant

Tabetha B. Couples - 11/3/2026 Confirmed reviews ALL

The only great thing about the mecure was the location. The room size was extremely small, located on the third floor with an outlook to the aircon unit. The lift was out for our entire stay. It would have been ideal for at least another chair in the room.

Dear Tabetha, Thank you for your feedback. We're pleased you enjoyed our central location, but sincerely apologize that the room size, outlook and lack of seating did not meet your expectations. We're also sorry for the inconvenience caused by the lift outage during your stay. Your comments are appreciated and will be shared with our team. Regards, Alex Mihardja Executive Assistant

Matthew F. F. Business - 11/3/2026 Confirmed reviews ALL

Very simple really, carparking that went well, Room Service that was tasty & delivered in a good time, and checkin / checkout that went flawlessly!

Dear Matthew, Thank you for your continued support. We're delighted to hear that everything from parking and room service to check-in and check-out went smoothly. We look forward to welcoming you back again soon. Regards, Alex Mihardja Executive Assistant

Denita C. Business - 11/2/2026 Confirmed reviews ALL

Terrible - dirty room, unsuitable for business purpose, staff not able to assist with request to move, have emailed management wanting review and response and awaiting reply.

Dear Denita, We're sorry to hear that your stay did not meet your expectations, particularly regarding room cleanliness and suitability for your business needs. We understand your frustration and regret that we were unable to offer a more suitable solution at the time. Thank you for bringing this to our attention. Regards, Alex Mihardja Executive Assistant

Chun Y. E. L. Business - 11/2/2026 Confirmed reviews ALL

Everything just acceptable, not particularly good or bad. Wish they make it clearer about the lack of daily cleaning though.

Dear E., Thank you for your feedback. We're sorry if our housekeeping arrangements were not clearly communicated. Our rooms are serviced every three days, with fresh towels and additional amenities available on request. We appreciate you bringing this to our attention. Regards, Alex Mihardja Executive Assistant

Steve H. Couples - 11/2/2026 Confirmed reviews ALL

Location was good. Tv channels were great for live sport. Lifts were not working.

Dear Steve, Thank you for your feedback. We're pleased you enjoyed our convenient location and the live sports channels. We're sorry for the inconvenience caused by the lift issues and appreciate your understanding. Regards, Alex Mihardja Executive Assistant

Jason C. Solo - 11/2/2026 Confirmed reviews ALL

No one on the priority welcome desk manned Room was one of the worst for noise next to a lift and a vending machine room 444

Dear Jason, We're sorry to hear that your room location caused noise disturbance and that our priority welcome desk was unattended on arrival. We apologize that your experience fell short of expectations and appreciate you bringing this to our attention. Regards, Alex Mihardja Executive Assistant

Demi I. Couples - 11/2/2026 Confirmed reviews ALL

The location is right in the center and was very convenient. The room was nice although a little small. Just big enough for 1 person but a little cramped for 2. One of the elevators was under maintenance for the first day so made for a little bit of a delay. Bed was clean and comfortable. I would probably stay there again just for convenience alone. The issue we had was that there was a leak in the room. The carpet flooded around the aircon. and became a big puddle of squishy carpet. We mentioned it to the staff on our way out for the day who said they would send someone to check the room, give it a clean and contact us if we needed to come back to change rooms. When we came back to the room that night, it definitely hadn't been cleaned, and no one had checked on the leak. We were only staying for 2 nights and checked out the next day so it wasn't a huge concern for us but might have been for someone else or if we had stayed longer as it made the whole room smell damp and it did wet a few of our belongings.

Dear Demi, Thank you for your detailed feedback. We're pleased you enjoyed our central location and comfortable bed, but sincerely apologize for the inconvenience caused by the lift delay and, particularly, the unresolved water leak in your room. We are sorry that the issue was not properly followed up after being reported, and appreciate you bringing this to our attention. Your comments will be shared with our team for review. Regards, Alex Mihardja Executive Assistant

Sabina S. Families - 11/2/2026 Confirmed reviews ALL

Negative: check in system was playing up (room key didn't work on 3 occasions), 1 lift was broken and the light in the bathroom was flashing. Extremely hot water...don't burn yourself! Positive: parking close by, comfortable beds, great location, friendly staff at reception. I'll be back

Dear Sabina, Thank you for your lovely feedback and for highlighting our friendly team, comfortable beds and central location. We're sorry for the inconvenience caused by the key issues, lift outage and bathroom light. We appreciate your understanding and look forward to welcoming you back again soon. Regards, Alex Mihardja Executive Assistant

Chris W. Couples - 11/1/2026 Confirmed reviews ALL

Good experience overall

Dear Chris, Thank you for your feedback. We’re pleased to hear you had a good overall experience and enjoyed the comfort and convenient location. We hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Megan B. Families - 11/1/2026 Confirmed reviews ALL

Included breakfast was good, room was small but clean. Couldn't cast to the tv for our entire stay, was offered a room change on night 4 of 5 unfortunatly we weren't going to be in the room for the majority of the rest of our stay so it wasn't worthwhile. Asked for parking to be compensated for four nights instead was given two. One of the two lifts was out for our stay. We were on the 12th floor. Stairs were closed after 7pm although honestly I wouldn't have used them anyhow. cause 12 floors is a lot. Honestly I'd probably stay again, the chances of having the same problems twice seem low. Felt a little more like an ibis styles than a mecure.

Dear Megan, Thank you for your feedback. I’m sorry that several issues affected your stay, particularly the TV casting and lift availability, and that the room move came too late to be of much benefit. We appreciate your understanding and are pleased to hear you would consider staying with us again. We hope to provide you with a much smoother experience next time. Regards, Alex Mihardja Executive Assistant

Christine O. Solo - 10/31/2026 Confirmed reviews ALL

The location was perfect. Very close to Swanson Street and Burke Street Mall. You could walk through David Jones or Myer to Burke Street Mall.. the rooms were smallish but perfectly organised. Breakfast was very good.

Dear Christine, Thank you for your lovely feedback. We’re delighted you enjoyed our central location, well-designed rooms and breakfast. It’s great to hear you had an enjoyable stay, and we hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Lisa G. Families - 10/31/2026 Confirmed reviews ALL

Enjoyable however strongly impacted by lack of lift access as only one lift was working (again).

Dear Lisa, Thank you for your feedback. I’m sorry that the lift issues once again impacted your stay. We understand how frustrating and inconvenient this must have been, and sincerely apologize. We appreciate your patience and hope to provide you with a smoother experience next time. Regards, Alex Mihardja Executive Assistant

Samuel D. S. Business - 10/31/2026 Confirmed reviews ALL

Check in was quick, the room was clean and very thoughtfully laid-out. Checking out was wonderful, I forgot the agents name but they were very friendly. The only room for improvement would be the lifts, they had issues twice during my stay. But overall a very nice stay.

Dear Samuel, Thank you for your lovely feedback. We’re pleased you enjoyed the smooth check-in, clean and well-designed room, and friendly service at check-out. I’m sorry the lift issues caused some inconvenience, but we appreciate your understanding. We hope to welcome you back again soon. Regards, Alex Mihardja Executive Assistant

Trudy G. Couples - 10/31/2026 Confirmed reviews ALL

This was a disappointing stay for us. The room we were assigned was a wet room not a bathroom, which meant that the water from the shower went everywhere - toilet, basin. If we didn't move the toilet paper it would have become a sodden mess. Given there was no way of containing the water, the location of the power point near the basin is in my opinion, a safety hazard. The beds were rock hard, consequently, neither of us had a good night's sleep.

Dear Trudy, Thank you for your feedback. I’m sorry to hear that the bathroom layout and bed comfort did not meet your expectations. We also appreciate you raising your concern regarding the power point, which we will share with our management team for review. I’m sorry we fell short of providing you with a comfortable stay. Regards, Alex Mihardja Executive Assistant

Web-users rating

Other web-users rate our hotel

3,217 reviews 9.7/10 Location
3,782 reviews 4.7/10 Room
2,348 reviews 6.8/10 Service
63 reviews 5/10 WiFi
2,251 reviews 2.5/10 Comfort
1,306 reviews 5.9/10 Cleanliness
1,031 reviews 1.9/10 Amenities
732 reviews 7.5/10 Breakfast

409 reviews 9.6/10 Location
572 reviews 4.6/10 Room
347 reviews 7.2/10 Service
11 reviews 3.3/10 WiFi
337 reviews 2.4/10 Comfort
216 reviews 5.9/10 Cleanliness
142 reviews 1.7/10 Amenities
110 reviews 7.9/10 Breakfast

332 reviews 9.7/10 Location
413 reviews 4.9/10 Room
308 reviews 6.7/10 Service
5 reviews 3.4/10 WiFi
211 reviews 2.6/10 Comfort
137 reviews 5.9/10 Cleanliness
99 reviews 2/10 Amenities
92 reviews 7.5/10 Breakfast

162 reviews 9.6/10 Location
355 reviews 4.1/10 Room
211 reviews 5.6/10 Service
5 reviews 3/10 WiFi
217 reviews 1.8/10 Comfort
123 reviews 4.3/10 Cleanliness
118 reviews 1.3/10 Amenities
62 reviews 6.8/10 Breakfast

226 reviews 9.8/10 Location
309 reviews 6.1/10 Room
224 reviews 7.5/10 Service
8 reviews 3.4/10 WiFi
169 reviews 4.1/10 Comfort
113 reviews 6.7/10 Cleanliness
85 reviews 1.5/10 Amenities
47 reviews 3.3/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Mercure Melbourne City Centre offers:

Complimentary high speed Wi-Fi and TV with Foxtel channels
Offsite parking and buffet breakfast for an additional fee
Air conditioning and wheelchair accessibility
Louden Kitchen & Grill, Soul Cafe, and Blossom Rooftop Bar
Concierge, laundry services for an additional charge, and a meeting room

We provide family rooms, business desks, and accessible rooms.

What dining options are available?

What are the check-in and check-out times?

Check-in at Mercure Melbourne City Centre is from 02:00 PM, and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Melbourne City Centre regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.