Mercure Hotel Dortmund Messe & Kongress

Hotel is closely located to the Messe Dortmund and surrounded by a park and easily accessible by the underground railway. Rooms are a bit outdated and small but clean and also had a small fridge. Staff was ok but could’ve been friendlier. They initially told me that our booking didn’t include breakfast which turned out to be wrong after we’ve approached them again a bit later at the reception after having double-checked our booking confirmation. Our room was on the lower floors and directly facing the parking lot which was quiet noisy due to the small parking lot and people try to get in and out with their car. Also, no room service is offered (if one wants to eat, the only option is to go down to the restaurant and get a table). For a four star hotel and the money per night, we would've definitely expected more in terms of standard and service.

The hotel felt amazing. The staff was really friendly, the halls had a really impressive chill vibe. It was my first time sleeping in a 4-star hotel after a lot of 3-star ones. It being so close to Westenhalle was perfect for me. Surely a place to come back when other important events will occur there.

Stayed here for BVB V Rangers game. Perfect location to the stadium. 2 minute walk across the road. Not many places for eating nearby but underground was only a few stops away from city centre. We walked it to the city centre and took around 45mins. Hotel was nice and clean. Receptionist very welcoming. Room was nice but unfortunately just 2 beds pushed together so it’s annoying when they seperate Didn’t get to use the restaurant but note you need 2 vaccines + booster or 2 vaccines and negative test to eat in the restaurant. They have a fridge at reception offering snacks, drinks and alcohol. Around €30 euro for taxi to/from dortmund airport. Would definitely stay again!

Not what expect for 150 EUR per night in a German 4 Stars hotel. Rooms need to be refurbished. TV is far from a 2020 standard. Bar prices are sky high, but only when the bar is open. COVID-19 or not but this breakfast was a slap in the face. This is not how you make travellers come back in pandemic times.

Lovely clean good sized rooms with excellent facilities. Only negative was the reception staff were not as friendly as the restaurant staff and made me feel a little of an inconvenience at times. Great location for the football which is why we had come.