Mercure Hotel Luedenscheid 4 stars

Customer review rating (ALL Rating) 4.4/5 531 reviews

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Mercure Hotel Luedenscheid - Image 1
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Parkstr. 66, 58509 LUEDENSCHEID, Germany

Description

Hotel extras

  • Heated indoor pool

  • Four e-charging columns directly at the hotel

  • Quiet location in the city park

  • Free car park right at the hotel

  • Free WIFI throughout the hotel

Our accommodation(s)

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Hotel location

Mercure Hotel Luedenscheid

Parkstr. 66
58509 LUEDENSCHEID
Germany

GPS:51.217604, 7.610669

Telephone
Fax +49 2351 156444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant

Savor international cuisine in our restaurant. Visit us from 6 to 9.30 pm to indulge in our outstanding cuisine. Our restaurant is closed at weekends and on public holidays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  531 reviews

TripAdvisor Rating  4.1/5  470 reviews

Customer review rating 4.0/5

John C. S. Business - Confirmed reviews ALL

Overall, my experience was pleasant. I would prefer the bed to have a little more cushion, the mattress in my room felt worn and bit sparce with padding. The lighting in the bathrooms is terrible though; it's too dim to see well.

Dear guest, Thanks for your feedback! I’m glad to hear you had a pleasant stay. I appreciate your thoughts on the mattress and bathroom lighting; we always aim to provide comfort and clarity for our guests. Your input is invaluable to us! Best regards, Katja Guenther General Manager

a bit dated

TripAdvisor rating 3.0/5

peter v TripAdvisor review

On the outskirts of the city, big hotel but dated. Would be good to make it more modern again. Room was clean and big. A bit disappointed from the restaurant ( buffet ). That is not really what i wanted Big parking

Customer review rating 0.5/5

Oender K. Business - Confirmed reviews ALL

I am sorry that, i have no other options to giving 1 point to my experience. To be honest this 1 point is just for being still one piece and for the sake that i can still give a score with my remaining fingers.. You can check for mor details with your incident number --> 2025/51…/238

Customer review rating 0.5/5

Renan C. Business - Confirmed reviews ALL

My fried was using the toilet when the bathroom mirror did fall on his head, shattering and cutting him, he had to go to the Hospital for 6 hours to get checked by a doctor (Cost of 150 EUR was assumed by the Hotel AT LEAST), luckily he didn't got his throat cut by the mirror or something worse, but he got a pretty nasty cut on his hand. Meanwhile we checked and all mirror of the rooms that we were staying (3 additional rooms checked) and we noticed that the mirror of our bathrooms were also not properly attached (I have video evidence to prove that!), therefore using the toilet for me was a traumatic situation since I was always thinking that the glass could fall out on my head too (LUCKILY it didn't happen) - >>>PLEASE FIX THE MIRROR ON THE WALL WITH SCREWS NOT ONLY GLUE, THEY WILL FALL AGAIN ON SOMEBODYELSES HEAD IF NOT<<<. Secondly, every time I entered my room, my card would just reset and not open the door. I travel very, very frequently and stay in a lot of Hotels, and this never happened, but the colleague from the reception wanted to tell me that probably I WAS DOING SOMETHING to the card to get it reset (I keep the card separately, not touching anything magnetic, neither my Phone, anything, I have a lot of experience with Hotels), the simple fact is that the card is purely trash, too thin and just looses its magnetism, also it was happening with other colleagues. About the 6th time I was on the reception complaining and resetting the card, he gave me an "Old-design" card, which is more thicker, and this had no problem at all, but only on the last day. During all the days in all the moments, as soon as I leave the room I had to go to the reception, wait 10-20 minutes to get a new card since there is always somebody checking in-out. I lost more than an hour in total by just doing that, instead of be relaxing. I travel a lot, and this was by far my worst experience in a Hotel, and hopefully I will never go back there.

Customer review rating 5.0/5

Andrzej J. Families - Confirmed reviews ALL

All is as expected. I like staying in Ludenscheid every year for 15 years.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katja Guenther General Manager

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Other web-users rate our hotel

  • 317 reviews 9.4/10 Location
  • 895 reviews 6.4/10 Room
  • 639 reviews 8.9/10 Service
  • 14 reviews 3.5/10 WiFi
  • 487 reviews 8.8/10 Breakfast
  • 441 reviews 5.5/10 Comfort
  • 355 reviews 5.8/10 Cleanliness
  • 254 reviews 9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.