Mercure Hotel Bochum City 4 stars

Customer review rating (ALL Rating) 4.2/5 793 reviews

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Mercure Hotel Bochum City - Image 1
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Massenbergstrasse 19 21, 44787 BOCHUM, Germany

Description

Hotel extras

  • Central downtown location, opposite the main station, perfect connection to all major freeways

  • Startlight Express, Mining Museum, Planetarium, Bermuda Triangle, all in walking distance

  • Our local pride, "VfL Bochum 1848" at the Vonovia Stadium 20 min. walk away

  • 10 multifunctional event rooms with state-of-the-art technology and daylight

  • 80 underground parking spaces in the hotel

Our accommodation(s)

Hotel location

Mercure Hotel Bochum City

Massenbergstrasse 19 21
44787 BOCHUM
Germany

GPS:51.48042, 7.22364

Telephone
Fax +49 234 9692222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TwinT. Bistro - Bar & Restaurant

Enjoy culinary variety, regional beer & dishes in a relaxed atmosphere by the fireplace in our TwinT. Bistro. Open Mon - Thur from 6 PM - 9:30 PM, Fri & Sat from 5 PM - 9:00 PM. Closed on Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  793 reviews

TripAdvisor Rating  4.0/5  462 reviews

Average but a bit disappointing

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Room was very dark with not much natural light and only small lamps / bedside lights; room was very stale; checkin was unncessarily time consuming bearing in mind had completed preregistration by email in advance; quality of breakfast items was OK but not great

Dear Guest, Thank you for taking the time to give us your feedback on your stay at our hotel. We greatly value your opinion as it helps us to continuously improve our service. We are sorry to hear that you were unhappy with the lighting in your room. We understand how important natural light is for well-being and will take your feedback into consideration. We are currently looking at ways to optimize the lighting conditions in our rooms. Regarding the check-in process, we regret that this was time-consuming for you. Although we are keen to provide our guests with a faster service through pre-registration, we take your comment seriously and will review our process to make it more efficient. We are pleased that you found the quality of our breakfast offerings to be at least okay, but we are keen to continue to raise our standards here too. Your comments will be passed on to our kitchen team to ensure we can provide an even better experience for our guests. Thank you again for your feedback and we hope you will give us a second chance to exceed your expectations in the future. Yours sincerely, your team of the Mercure Hotel Bochum City

Nice place, but too hot.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Pretty much everything about the hotel was good except that the room heating was not controllable for the night I stayed and it was too hot to sleep well. I know a colleague experience the same on a different floor. Probably a one off experience because I know others have stayed before without this issue.

Dear Guest, Thank you for your feedback regarding your recent stay. We sincerely apologize for the discomfort caused by the heating system in your room. Please be assured that we take such matters seriously, and we will review our systems to enhance guest comfort. We appreciate your understanding that this may have been an isolated incident and hope to welcome you back for a more pleasant experience in the future. Best regards, your Team of the Mercure Hotel Bochum City

Perfect

Customer review rating 5.0/5

Nour Couples - Confirmed reviews ALL

Only 1 feedback: the housekeeping should come everyday to check the rooms. For example toiletpaper and new towels. Unfortunately we had to ask the reception because Our housekeeping didn’t check our rooms and we were there for two nights. It would’ve been a five if the housekeeping would’ve come every day.

Dear Nour, Thank you for your kind feedback. We appreciate your suggestion regarding daily housekeeping checks and will take it into consideration. We strive to ensure our guests have a comfortable stay and are always looking for ways to improve our services. Best regards, your Team of the Mercure Hotel Bochum City

Great Hotel

Customer review rating 4.0/5

Ad Solo - Confirmed reviews ALL

Very tidy hotel, clean rooms, plenty of space. Fridge and a safe which is good. Comfy bed and great views from the high floors. Breakfast is fantastic.

Dear AD, Thank you for your kind words about our hotel. We are delighted to hear that you enjoyed the cleanliness, spaciousness, and comfort of our rooms, as well as our fantastic breakfast. We look forward to welcoming you back in the future. Best regards, your team of the Mercure Hotel Bochum City

Convenient location and great service

TripAdvisor rating 4.0/5

tassospanag TripAdvisor review

Conveniently located just off Bochum Central Train Station (thus easily accessed from Dusseldorf Airport), it is a welcoming hotel that conveys freshness and tranquility. I stayed for one night, and booked a single room, which was spacious, and although simple, tastefully designed in earthy notes (lacking consistency though), ergonomic and comfortable; while the bathroom was more old-fashioned, but equally nice. The restaurant-bar and the lounge area were airy and slick and pleasant to hang around. Breakfast was fresh and nicely presented, but quite standard -no surprises here. But most important, the service has been impeccable in all aspects, with the personnel always being ready to assist. Overall, a smooth stay and an option I would reconsider, when back in town.

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Other web-users rate our hotel

  • 723 reviews 9/10 Location
  • 1,007 reviews 7/10 Room
  • 726 reviews 8.4/10 Service
  • 17 reviews 7.5/10 WiFi
  • 692 reviews 8.6/10 Breakfast
  • 387 reviews 8/10 Cleanliness
  • 177 reviews 5.4/10 Food
  • 168 reviews 4.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.