Mercure Hotel Bochum City 4 stars

Customer review rating (ALL Rating) 4.2/5 510 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Central downtown location, opposite the main station, perfect connection to all major freeways

  • Startlight Express, Mining Museum, Planetarium, Bermuda Triangle, all in walking distance

  • Our local pride, "VfL Bochum 1848" at the Vonovia Stadium 20 min. walk away

  • 10 multifunctional event rooms with state-of-the-art technology and daylight

  • 100 underground parking spaces in the hotel

Our accommodation(s)

Hotel location

Mercure Hotel Bochum City

Massenbergstrasse 19 21
44787 BOCHUM
Germany

GPS:51.48042, 7.22364

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TwinT. Bistro - Bar & Restaurant

Enjoy culinary variety, regional beer & dishes in a relaxed atmosphere by the fireplace in our TwinT. Bistro. Open Mon - Thur from 6 PM - 9:30 PM, Fri & Sat from 5 PM - 9:00 PM. Closed on Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  510 reviews

TripAdvisor Rating  4.0/5  448 reviews

A bit disappointing

Customer review rating 2.0/5

Gilles Business - Confirmed reviews ALL

I find your amenities rather minimal in view of the price. My room had no adequate lighting, no safe. The bathroom had no toilet amenities other than soap and shampoo. The reception staff was barely courteous and sometimes no one was at the desk. Breakfast was good although it was impossible to get a man made cappuccino.

Dear Gilles, thank you for taking the time to share your feedback with us. We apologize for any disappointment you experienced during your stay at Mercure Hotel Bochum City. We appreciate your comments regarding the lighting in your room, the lack of a safe, and the limited toilet amenities in the bathroom. We understand the importance of these aspects and will take your feedback into consideration for future improvements. We also apologize for any inconvenience caused by the reception staff. We appreciate your kind words about breakfast and will make a note of your preference for a cappuccino. Thank you for choosing our hotel, and we hope to welcome you again in the future. Best regards, Mercure Hotel Bochum City.

very cozy, quite and friendly

Customer review rating 5.0/5

Peter I. Friends - Confirmed reviews ALL

Nice, cozy, cute hotel, rooms are good enough and had all we needed. Stuff is helpful but not really friendly, somehow they tried to avoid any conversation with us, both reception and the restaurant. Maybe we were unlucky to have them on a bad day, but for the price we pay they should welcome us with a smile. But for the rest we enjoyed the stay and the super cute city. no smile, avoiding contact with guests, treated us like we pay cheep and dont deserve it, while we found the stay pricy comparing to similar hotels

Dear Peter I, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel to be cozy and enjoyed your stay. We appreciate your kind words about our rooms and amenities. We apologize if you felt that our staff was not as friendly as you expected. We strive to provide exceptional service and will take your feedback into account to improve our guests' experience. It is our goal to ensure that all guests are welcomed with a smile, and we apologize if we fell short on this occasion. We are glad to hear that you enjoyed our charming city. Thank you for choosing Mercure Hotel Bochum City. We hope to have the opportunity to welcome you back in the future. Best regards, Mercure Hotel Bochum City

Excellent.

Customer review rating 5.0/5

Niki I. N. Families - Confirmed reviews ALL

Excellent service and accommodation. Also excellent breakfast and beds. Excellent location.

Dear Niki Iereidou N., Thank you for taking the time to share your excellent review with us. We are delighted to hear that you found our service, accommodation, breakfast, beds, and location to be excellent. Your positive feedback is truly appreciated. We look forward to welcoming you back to Mercure Hotel Bochum City in the future. Warm regards, Mercure Hotel Bochum City

Back again in Bochum

TripAdvisor rating 4.0/5

NigelinCheshire Business - TripAdvisor review

I have stayed here a lot over the last year and always a warm welcome from the friendly staff. Very quiet this evening which was a plus. I ate alone in the restaurant and ordered cod with sepia fettuccine which was excellent, The breakfast is phenomenal with a really enormous choice. I’ll be back for sure.

Good hotel nearby HBf Bochum

Customer review rating 4.0/5

John N. Couples - Confirmed reviews ALL

friendly personal, very good breakfest buffet en clean rooms. windy noise in the room at 12 floor

Lieber John, vielen Dank, dass Sie sich die Zeit genommen haben, über Ihre Erfahrungen bei uns im Mercure Hotel Bochum City zu schreiben. Es freut uns zu hören, dass Sie Ihren Aufenthalt genossen haben und unser Personal freundlich, das Frühstücksbuffet lecker und die Zimmer sauber waren. Ihr Feedback ist uns sehr wichtig und hilft uns, unseren Service und unsere Einrichtungen kontinuierlich zu verbessern. Bei Mercure Hotels sind wir bestrebt, unseren Gästen einen angenehmen und unvergesslichen Aufenthalt zu bieten. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, das Team vom Mercure Hotel Bochum City

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Other web-users rate our hotel

  • 698 reviews 9.1/10 Location
  • 922 reviews 6.8/10 Room
  • 684 reviews 8.2/10 Service
  • 20 reviews 8.5/10 WiFi
  • 673 reviews 8.7/10 Breakfast
  • 450 reviews 6.2/10 Comfort
  • 382 reviews 7.8/10 Cleanliness
  • 175 reviews 5.6/10 Food

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