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Mercure Hotel Bochum City 4 stars

Customer review rating 4.4/5 1,762 reviews

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Mercure Hotel Bochum City
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+ 11 Services

Hotel extras

  • -160 spacious guest rooms and 2 suites (non-smoking)

  • -Central location in the center of Bochum, within walking distance of Bochum main station

  • -Finnish sauna and mini fitness center to relax after a successful day

  • -13 modern function rooms with natural light

  • -120 parking spaces in the hotel's indoor car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • DUSSELDORF AIRPORT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre Paying
  • Sauna Paying
Business services
  • 13 Meeting room(s)
  • Congresses/conventions

Hotel location

Mercure Hotel Bochum City

Massenbergstrasse 19 21
44787 bochum
germany

Tel: +492349690

Fax: (+49)234/9692222

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUSSELDORF AIRPORT At 45km / 27.96 miles - Shuttle paying

  • By car

    A40 At 2.5km / 1.55 miles

  • By train

    BOCHUM MAIN STATION At 0.2km / 0.12 miles

  • By train

    BOCHUM MAIN STATION At 0.2km / 0.12 miles

GPS :51.48042, 7.22364

Our accommodation(s)

Is a sophisticated atmosphere important to you? Then the Mercure Hotel Bochum City is a perfect choice: You will enjoy 4-star comfort at our hotel - the only hotel in the city center. All 162 rooms are air-conditioned and soundproofed. You have the choice of spacious Standard or Privilege Rooms. Amenities include a safe in the room, a desk and 24-hour WIFI. One child up to 12 years of age can sleep in the parents' bed free of charge. Your pet is welcome for a fee of EUR 7 per night.

Standard Room with single bed

  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Standard Room with double bed or twin beds

  • Max. number of persons: 3
  • Area: From 21 m² / 226 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Privilege Room with single bed

  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe

Privilege Room with double bed or twin beds

  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe

Our restaurants and bars

TwinT. Bar & Restaurant

Type of cuisine: International

Currently closed - Culinary variety in a relaxed atmosphere with fireplace, lounge and tasty delicacies. Enjoy regional beer & tapas-style dishes, Open 12:00-22:30

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

TwinT. Bar & Restaurant

Currently closed - Relaxed atmosphere with fireplace, lounge and tasty delicacies. Enjoy regional beer, selected wines or exceptional cocktails or our Sky broadcasts. Open 12:00-01:00

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 125 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 64 people

Find out more

Our guest reviews for
Mercure Hotel Bochum City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,762 reviews

tripadvisor

TripAdvisor Rating 4.0/5

422 reviews

Confortable but noisy

Customer review rating 3.5/5

Sorin P. Business - 30/08/2020 Confirmed reviews ALL

No complaints, anything was good except the noise isolation. I was in a room on the train station side and it was very noisy. During the night, a pedestrian light stop made a very persistent and bothering sound.

Dear Sorin P., We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the team of the Mercure Hotel Bochum City.

Basic

Customer review rating 2.0/5

Sg Business - 16/07/2020 Confirmed reviews ALL

Not one to remember

Dear Silvia G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Bochum City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, the team of the Mercure Hotel Bochum City

This hotel asked me to come despite informing them I am in isolation for coronavirus

Customer review rating 0.5/5

Anastasios K. Business - 18/03/2020 Confirmed reviews ALL

The staff in this hotel are irreponsible and don't care about human life. There actions put people at risk. They are not informed well. We are as society under unusual cirmustances. I asked them to change my booking for March 2021 and refuse. They charge me 583 Euros for the cancellation. They have taken advantage of a difficult situation. I will avoid this hotel and posted in every social medium-avoid this hotel at all costs!!! I have been going to this hotel for the past 8 years. They have no loyalty to patients-AVOID THIS HOTEL

Dear Mr. K., we are very appalled by your review. Your feedback is simply not true and we ask you to reconsider your feedback. The cost of your booking of 647€ was charged to your credit card on 03.02.20, according to the reservation conditions you accepted. You did not arrive on 15.03.20 without informing us, we kept your room free for the first night in case you arrived later that night. This was not the case. The first night was charged with 90% cancellation fees and the remaining amount, already paid, was credited to your credit card directly the next day, 16.03.20, in the amount of 544,40€. Please check your credit card statement. It is a pity that you, as a service provider with guests, accuse us of such careless handling. After all, this is our daily business. Especially we bear a very high responsibility for our guests and our staff. We are looking forward to your revising evaluation and remain with best regards and wish you a speedy recovery. André Wagner, General Manager of the Mercure Hotel Bochum City

Nice hotel.

Customer review rating 3.0/5

Suresh Solo - 15/03/2020 Confirmed reviews ALL

The hotel is good. But there was no room service for one night. Not sure why.

Dear Paturi S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Bochum City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, the team of the Mercure Hotel Bochum City

Always great

Customer review rating 5.0/5

Richard S. Friends - 14/03/2020 Confirmed reviews ALL

From checking in which is so easy, we received great rooms. Staff are always friendly and welcoming. Many now recognise us, so always come over to greet us. Breakfast as normal really good value

Dear Richard S., We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Team of the Mercure Bochum City

Gut

Customer review rating 4.0/5

Kev Friends - 27/01/2020 Confirmed reviews ALL

Gut

Dear Kevin P., We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the Team of the Mercure Bochum City

Elisabeth S.

Customer review rating 4.5/5

Elisabeth S. Families - 16/12/2019 Confirmed reviews ALL

Professional and helpful reception and waiting staff

Dear Babette S., We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Team of the Mercure Bochum City

Comfortable and friendly

Customer review rating 4.0/5

Anonymous Business - 14/12/2019 Confirmed reviews ALL

Good. Check in was easy. The staff are friendly and welcoming

Dear Peter M., We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Team of the Mercure Bochum City

Positiv

Customer review rating 3.5/5

Xyz Business - 01/12/2019 Confirmed reviews ALL

Gut

Sehr geehrter Herr S. , wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Bochum City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Das Team vom Mercure Bochum City

Mr

Customer review rating 4.0/5

J J. Business - 25/11/2019 Confirmed reviews ALL

An easy check-in. I stayed for 1 night and the room was spacious and comfortable. The breakfast was very good; lots of choice,

Dear John J., We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the Team of the Mercure Bochum City

Excellent hotel, excellent staff, great location

Customer review rating 5.0/5

John K. Couples - 30/10/2019 Confirmed reviews ALL

Excellent hotel, great staff, great location. Really enjoyed our stay at the hotel, very good restaurant, very nice comfortable atmosphere.Will definitely stay only at this hotel when we return to Bochum.

Dear John K., We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the team of the mercure bochum city.

Dr O.

Customer review rating 4.5/5

Dr O. Business - 30/10/2019 Confirmed reviews ALL

Comfortable But the toilets downstairs and by the gym smelt disgusting like sewage!!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, the team of the Mercure Bochum City

Great short stay with family of five

Customer review rating 5.0/5

Rcharlton Families - 14/10/2019 Confirmed reviews ALL

Two nice, clean rooms with connecting door made it an easy and very comfortable stay for our family of five. The breakfast was very good as well.

Dear Rahel C., We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Team of the Mercure Bochum City

Easy to deal with

Customer review rating 4.0/5

Jukka Friends - 19/09/2019 Confirmed reviews ALL

After some first difficulties (i.e. challenges of the front desk to find and file a delivered, for me posted package) prior to the trip everything went well and to our satisfaction. When entering the hotel and during our stay the service was friendly. The one-bed rooms were spacious, and the bed comfortable, the breakfast table worth enjoying. The micro location of the hotel was optimal for us, as we were mostly travelling by train. Thanks for the personnel!

Dear Jukka O., We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the Team of the Mercure Bochum City

Amazing service

Customer review rating 5.0/5

K D. Friends - 06/09/2019 Confirmed reviews ALL

We enjoyed a hen party weekend and all staff especially evening bartender could not have been more helpful and accommodating

Dear Kim D., We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful hotel and excellent staff

Customer review rating 5.0/5

David Friends - 30/08/2019 Confirmed reviews ALL

I have stayed at this hotel on numerous occasions over the years and it is definitely one of the best hotels in Bochum; the staff always go out of their way to help and make your stay enjoyable. The newly refurbished reception, restaurant and rooms were amazing and I really gives the hotel a lift. Bar staff are excellent and menu choices are good. I would highly recommend this hotel and I can’t wait to stay again

Dear David D., We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Another great stay in Bochum

TripAdvisor rating 5.0/5

Jacciram Family - 17/07/2019 TripAdvisor review

I regularly stay at this hotel when visiting my son. I was delighted to see the results of the refurbishment which have created a lovely ambience in the public rooms. Staff are always pleasant and helpful, the rooms clean and comfortable and the wifi is good. My only niggles this time were that they ran out of coffee for the coffee machine in the bedroom, and despite being told that there were ironing facilities (we were attending a wedding) this did not work properly and caused us some problems (despite the staff trying to help). However, these were only minor issues and I would have no hesitation in recommending this hotel to anyone coming to Bochum.

Dear Jacciram, we are happy to hear that you enjoyed your stay with us that much. Hope to see you at your next Bochum trip back here. Best regrads, Idenia Winking, Assistant Front Office Manager

Excellent hotel in the city centre

TripAdvisor rating 5.0/5

G31EIrobinw Couples - 13/12/2018 TripAdvisor review

The Mecure hotels always offer an excellent service at an affordable price and this one was no exception. The room was clean and spacious and there is a machine for making coffee or tea. There is also an underground car park with direct access to the hotel.My only criticism is the lack of a refrigerator in the room.

Dear G31EIrobinw We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Idenia Winking AFOM

Clean room and good food in Hotel restaurant

TripAdvisor rating 4.0/5

Dreamer47817721699 Business - 11/12/2018 TripAdvisor review

With late check in some food was no problem. Friendly people working is a fine hotel. The cussion of the bed in 912 is not so nice but matras is fine. Safe inside parking is perfect. Location in the middle of the centre. Nice X-max market in the streets during december

Dear Dreamer We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Belge Rooms Division Manager

overall experience is nice

TripAdvisor rating 4.0/5

hsm226 Couples - 19/05/2017 TripAdvisor review

perfect location next to train station and the city center nice welcome drink for sliver accor member (not every accor offers) great view from hotel room to the city staff are friendly and responsive bar is cosy room is generally fine, room for improvement is to add a kettle, since the coffee machine cannot make hot water, not so friendly for people who want to have warm/ hot water

Dear hsm226, We very much appreciate your comments regarding your stay at the Mercure Hotel Bochum City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Just for your information: the Tassimo machine in the hotel rooms can make hot water, just use the yellow plain pad, for any questions please refer to the front desk staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Belge Rooms Division Manager

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