Mercure Hotel Bochum City

Customer review rating (ALL Rating) 4.2/5 1,003 reviews

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Mercure Hotel Bochum City - Image 1
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Mercure Hotel Bochum City - Image 4
Massenbergstrasse 19 21, 44787 BOCHUM, Germany

Description

Hotel extras

  • Central downtown location, opposite the main station, perfect connection to all major freeways

  • Startlight Express, Mining Museum, Planetarium, Bermuda Triangle, all in walking distance

  • Our local pride, "VfL Bochum 1848" at the Vonovia Stadium 20 min. walk away

  • 10 multifunctional event rooms with state-of-the-art technology and daylight

  • 80 underground parking spaces in the hotel

Our accommodation(s)

Hotel location

Mercure Hotel Bochum City

Massenbergstrasse 19 21
44787 BOCHUM
Germany

GPS:51.48042, 7.22364

Telephone
Fax +49 234 9692222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TWINT BISTRO - BAR AND RESTAURANT

In our TwinT. Bistro you can enjoy culinary diversity, regional beer and dishes in a relaxed atmosphere by the fireplace. Our opening hours may vary slightly depending on the season or event. We recommend that you check in advance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,003 reviews

Gutes hotel

Customer review rating 5.0/5

Vd H. Couples - Confirmed reviews ALL

But on the tenth floor some kind of room perfume has been put onto the carpet.. that smell is too much. But for the rest a perfect hotel When you use their internet the internet will skip to another channel and turn off within three minutes. The perfume on the floor around the elevator doors is terrible smell

Good place to stay

Customer review rating 4.5/5

John Business - Confirmed reviews ALL

Great location with easy access to public transportation. The room was comfortable and I had a nice stay overall. The only small downside was that the parking lot pillars were a bit scary.

Dear John, Thank you for your kind words regarding your stay with us. We are pleased to hear that you enjoyed our location and found your room comfortable. We appreciate your feedback about the parking lot pillars and will take it into consideration as we continually strive to improve our guest experience. Best regards, Mercure Hotel Bochum City

Generally okay in a city with few options

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

If you're planning to visit Bochum, the Mercure may be one of just a few options you have for accommodations in the downtown area. Very close to the train station, Mercure offers decent rooms, a varied breakfast, and easy access to attractions downtown. The staff are fine though not particularly friendly. The rooms are functional but often not cleaned that well. Still, if you are lucky enough to get a clean room and are reasonably fluent in German, you'll probably find the Mercure one of your best options. Overall, I would stay there again but more out of habit than choice. Efficient but not particularly friendly. Rooms should be cleaned better, but otherwise, the rooms are just fine. Functional enough and reasonably comfortable. Nothing luxurious.

No real restaurant

Customer review rating 3.0/5

M. Business - Confirmed reviews ALL

Adequate rooms although having to go online regularly to order basic cleaning services is frustrating. The worst aspect for anyone staying longer than a night or 2 is the absence of anything other than pizza and the inability to charge to your room. I've stayed in this hotel for ~25 years on an annual basis through 3 different hotel chain owners and it is now the least like a conventional hotel that I have experienced. This is very much a change for the worst. Disappointing.

Hi M., Thank you for sharing your thoughts with us. I'm sorry to hear that your recent stay didn't meet your expectations. We understand that the lack of a traditional restaurant and the need to request cleaning services online can be inconvenient, especially for our long-term guests. Your feedback about the dining options is noted, and we genuinely appreciate your loyalty over the years. We strive to provide a comfortable experience, and I’m sorry to hear you felt this time was a step back. We hope to have the chance to welcome you again and offer a better experience next time. Best regards, Mercure Hotel Bochum City

Awful check-in system

Customer review rating 1.0/5

Marsa Business - Confirmed reviews ALL

You need to do everything in this hotel by yourself. Check-in machine does not work and help is not available. Even when you get help, the system does not work and consists of a pile of unnecessary questions. None tells you how to fimd breakfast and when it is served. You need to search the information by yourself feom the bad electrical system. Rooms are a bit outdated. Breakfast (when I found it) was good. Not worth of the money it costs! No service Breakfast was good Didn't find a link

Other web-users rate our hotel

  • 756 reviews 9.1/10 Location
  • 1,038 reviews 7.3/10 Room
  • 735 reviews 7.8/10 Service
  • 42 reviews 5.4/10 WiFi
  • 734 reviews 8.7/10 Breakfast
  • 414 reviews 7.9/10 Cleanliness
  • 249 reviews 5.1/10 Amenities
  • 185 reviews 4.7/10 Food

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