Mercure Hotel Hagen 4 stars

Customer review rating (ALL Rating) 4.0/5 401 reviews

Hotel extras

  • Located right next to Stadthalle Hagen and 5-min. walk to Elbershallen

  • Car park with roof directly by the hotel

  • 8 conference rooms for up to 300 people

  • Sauna and fitness area with massage offer

  • Free WIFI throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

At the 4-star Mercure Hotel Hagen you choose single rooms with french beds or double rooms with double beds or two single beds, also superior rooms with double bed and couch bed for up to 2 children. Two children up to 12 years old stay free of charge in your room.

Hotel location

Mercure Hotel Hagen

Wasserloses Tal 4
58093 HAGEN
Germany

GPS:51.35368, 7.484758

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Our restaurant offers a varied buffet or daily specials from Monday to Friday.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  401 reviews

TripAdvisor Rating  4.0/5  556 reviews

Doorlock didn’t work / Temperature too high

Customer review rating 3.5/5

Martijn Business - Confirmed reviews ALL

Room was ok but the temperature in the room and hotel was too high. Feels like a sauna. There is no airconditioning in the room. Sleeping with an open window is a little bit noisy. By check-in was my doorlock out of order and had to be back to the reception. It was solved later in the evening but I was not happy about this.

Great stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very nice and quiet

Dear Mark W., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback.We are very happy that you enjoyed you stay in our Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julienne Benfer und das Mercure Hotel Hagen

Always great

Customer review rating 5.0/5

John Business - Confirmed reviews ALL

Excellent staff. always very helpful

Dear John S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julienne Benfer and the Mercure Hotel Hagen

Bad experience

Customer review rating 2.0/5

Peter Couples - Confirmed reviews ALL

Unfortunately this time we had a bad experience. The room was way too warm and not controllable. even with the window openend we could not cool it down. The toilet kept running and the air filter in the bathroom sounded like an landing airplane...

Dear Peter Thank you for taking the time to tell us about your experience at the Mercure Hotel Hagen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to get solved these isssues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to improve your experience in the near future. Yours Sincerely, Christiane Straube and the whole Mercure Hagen Team

Good Hotel

Customer review rating 4.0/5

Mike S. Business - Confirmed reviews ALL

I bboked the room via my Accor account, but I don´t felt welcome as a member. The rate (room 102) was not changeable to a quiet room on the other side of the Hotel. The room was very warm. The restaurant was closed but a good dinner service at the bar. Breakfast was good.

Dear Mike S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julienne Benfer und das Mercure Hotel Hagen

In partnership with TripAdvisor

Other web-users rate our hotel

  • 210 reviews 8.5/10 Location
  • 546 reviews 5.6/10 Room
  • 416 reviews 8.1/10 Service
  • 15 reviews 1.1/10 WiFi
  • 319 reviews 7.5/10 Breakfast
  • 280 reviews 5.2/10 Comfort
  • 200 reviews 6.3/10 Cleanliness
  • 155 reviews 4.4/10 Food

Powered by Trustyou

All our hotels in Hagen