Mercure Hotel Hagen 4 stars

Customer review rating (ALL Rating) 4.2/5 661 reviews

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Description

Hotel extras

  • Located right next to Stadthalle Hagen and 5-min. walk to Elbershallen

  • Car park with roof directly by the hotel

  • 8 conference rooms for up to 300 people

  • Sauna and fitness area with massage offer

  • Free WIFI throughout the hotel.

Our accommodation(s)

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Hotel location

Mercure Hotel Hagen

Wasserloses Tal 4
58093 HAGEN
Germany

GPS:51.35368, 7.484758

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Our restaurant offers a varied buffet or daily specials from Monday to Friday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  661 reviews

TripAdvisor Rating  4.0/5  566 reviews

Good stay

Customer review rating 4.5/5

Rene Business - Confirmed reviews ALL

Good hotel, good facilities and well located.

Dear Rene Z., Thank you for your positive review! We are very glad to hear that you enjoyed our hotel, the facilities, and the location. We place great importance on providing our guests with a pleasant and comfortable experience, and we're happy to know that we succeeded in doing so for you. We look forward to welcoming you again soon. WIth kind regards , Mercure Hotel Hagen

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Nette schone kamers

Sehr geehrte Frau V., vielen herzlichen Dank für Ihre Bewertung die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen das Mercure Hotel Team.

All well except room

Customer review rating 2.5/5

Corne Business - Confirmed reviews ALL

Good breakfast and parking, overall hotel status. Noisy room at street side, poor maintenance on shower facility.

Dear Rene z., Thank you for your feedback! We’re glad to hear that you enjoyed the breakfast and found our parking facilities satisfactory. However, we apologize for the noise disturbance from the street and the issues with the shower maintenance. Your comments are important to us, and we will address these concerns with our team to ensure a better experience for future guests. We appreciate your insights and hope to welcome you back for a more enjoyable stay. Best regards, Mercure Hotel Team

Good location

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Good location but in the summer the rooms are just to hot without A/c

Dear Norbert B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hagen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

We stayed one night only , the facilities are old and need some maintenance, staff was so friendly and overall was clean .

Dear Antonieta g., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Havers Deputy Receptionist

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Other web-users rate our hotel

  • 312 reviews 8.5/10 Location
  • 801 reviews 5.6/10 Room
  • 590 reviews 8.6/10 Service
  • 15 reviews 0.3/10 WiFi
  • 491 reviews 8.5/10 Breakfast
  • 485 reviews 4.5/10 Comfort
  • 307 reviews 7.1/10 Cleanliness
  • 207 reviews 4.6/10 Food

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