Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,519 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

Experience timeless elegance in this contemporary designed Classic Room with garden or city view; a comfortable haven for the solo traveler. The Classic Rooms are equipped with a double Sofitel MyBed and walk-in rain shower.

  • Views:

    City View or Garden View

Max. number of persons
1
Area
From 25 / 269 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 1 pers. max
  • 25 / 269 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View or Garden View

Spacious room filled with delicate reminders of the history of Amsterdam and contemporary design. The Superior Rooms are equipped with queen size Sofitel MyBed and walk-in rain shower.

  • Views:

    City View or Courtyard View or Garden View

Max. number of persons
2
Area
From 30 / 322 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Spacious room filled with delicate reminders of the history of Amsterdam and contemporary design. The Superior Rooms are equipped with two single Sofitel MyBeds and walk-in rain shower.

  • Views:

    City View or Courtyard View or Garden View

Max. number of persons
2
Area
From 30 / 322 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Spacious Luxury Room with elegant design and characters displayed on the wall relating to legendary guests from the past. The Luxury Rooms with canal view feature a king size Sofitel MyBed and bathroom with bathtub and walk-in rain shower.

  • Views:

    City View

Max. number of persons
3
Area
From 35 / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

The interconnecting Family Rooms provide the comfort of your own space, whilst staying close to your family. Equipped with one queen size Sofitel MyBed, two single Sofitel MyBeds and walk-in rain shower. Perfect for family trips.

  • Views:

    City View or Courtyard View or Garden View

Max. number of persons
4
Area
From 60 / 645 sq ft

Bedding

Queen size bed(s) x1

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Prestige Suite - Canal View - Butler Service

Indulge in pure luxury and comfort in one of the iconic Prestige Suites overlooking the canal. The suites are equipped with a large king size Sofitel MyBed, a separate living room and bathroom with bathtub and walk-in rain shower.

  • Views:

    City View

Max. number of persons
3
Area
From 55 / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Opera Suite - Garden View - Butler Service

The lavish Opera Suites offer you the ultimate in luxury. Overlooking the inner garden or the historical courtyard and equipped with king size Sofitel MyBed, separate living room with dining table and bathroom with bathtub and walk-in rain shower.

  • Views:

    Courtyard View or Garden View

Max. number of persons
3
Area
From 75 / 807 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Imperial 2 Bedroom Suite - Butler Service

The Imperial Suites are a testament of the rich history, with Dutch contemporary architecture and 20th century decor. Equipped with king size Sofitel MyBed, separate living room with dining table, walk-in closet, bathtub and walk-in rain shower.

  • Views:

    City View

Max. number of persons
5
Area
From 100 / 1076 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Royal Suite - Butler Service

The well-appointed Royal Suite is located on the third floor of a former canal house and overlooks the hotel's opulent courtyard. Equipped with king size Sofitel MyBed, separate living room with dining table, bathtub and walk-in rain shower.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 100 / 1076 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Luxurious and spacious apartments equipped with separate living room, bathtub and walk-in rain shower. To book a Canal House Suite with a kitchenette, private roof terrace, private entrance or split-level, please contact our reservations department.

  • Views:

    City View

Max. number of persons
3
Area
From 65 / 699 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 178 rooms
  • One room for people with reduced mobility
  • 13 family rooms
  • 20 connecting rooms
  • 178 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Dutch

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

2 Restaurants

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Breakfast à la carte Additional charge

Business

19 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Green area
  • Tourist guide for families

Well-being

Indoor heated swimming pool

  • Covered
  • On site

Sofitel FITNESS

  • On site
  • Hammam
  • Sauna room
  • Turkish Steambath
  • Massage

Sports and leisure

Boat excursions

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private
  • 24 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 100.00 100 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking
  • Electric car recharging units 11 kVA

Security

  • Well-lit parking
  • Controled access parking

Oriole Garden Bistro breaths the feeling of a Mediterranean garden, with its lush greenery that brings the beautiful outside garden indoors. Discover the pure flavours of the seasonal menu, including a Bib Gourmand offer.

Library 'OR'

Indulging Afternoon Tea, a coffee and croissant in a deep armchair, books spanning local culture and French design, Library Or has it all. This library, designed by Sybille de Margerie, is the ideal place to relax in peaceful surroundings.

Bar Type
Bar-Rendez-Vous
Capacity
15
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Indulging Afternoon Tea, a coffee and croissant in a deep armchair, books spanning local culture and French design, Library Or has it all. This library, designed by Sybille de Margerie, is the ideal place to relax in peaceful surroundings.

The Garden Terrace

The Garden Terrace can be found in the beautiful inner garden of The Grand. It is one of Amsterdam best kept secrets; an oasis of peace and tranquility, situated in the heart of the city. The location lends itself perfectly for a relaxing drink, coffee

Bar Type
BAR
Capacity
85
Accessibility
Accessible service

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

The Garden Terrace can be found in the beautiful inner garden of The Grand. It is one of Amsterdam best kept secrets; an oasis of peace and tranquility, situated in the heart of the city. The location lends itself perfectly for a relaxing drink, coffee

The swimming pool is located in the Sofitel SPA. The Sofitel SPA also offers two treatment rooms, a Turkish steam bath, sauna and showers, a relaxation room, hallway and reception area.

The Sofitel FITNESS offers the most advanced fitness and wellness equipment from Technogym that features cutting-edge technology and design. Facilities include a Technogym Kinesis that allows you to perform an infinite variety of exercises and movements.

At the Sofitel SPA, everything is dedicated to wellness, ideal for replenishing body and soul. It offers a range of services including treatment rooms, an heated indoor swimming pool with Turkish steam bath, sauna and the Sofitel FITNESS.

Follow the footsteps of the former Dutch Queen, Princess Beatrix and get married in the Council Chamber. The Marriage Chamber, along with the Bridal Suite and the option of arriving by boat at the hotel, are the perfect ingredients for a fairytale wedding

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,519 reviews

Customer review rating 5.0/5

Gloria H. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Paul C. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

Philippe G. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Martin S. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Terry W. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Martin S. Solo - Confirmed reviews ALL

A 2 day short trip where everything was high quality. Nice pool and sauna, great bed linen and room layout.

Customer review rating 5.0/5

Terry W. Couples - Confirmed reviews ALL

We loved our room, a canal house suite.

Customer review rating 5.0/5

Eros A. Business - Confirmed reviews ALL

My flight arrived earlier than expected and the start were great in accomodating me with an early check in. All the staff I encountered from check in , cleaners and breakfast start were wonderful. Even though it was a short business trip I really enjoyed my stay and will hopefully be back in the near future. Thank you.

Customer review rating 5.0/5

Keith D. Couples - Confirmed reviews ALL

Very happy with our time at The Sofitel Grand. Perfect location for a happy visit to Amsterdam.

Customer review rating 2.0/5

Megan D. Friends - Confirmed reviews ALL

We were told we were upgraded to a king room with a tub, but we were given a twin standard. I had booked a massage and was not told in advance the pool and all spa amenities were closed. I was not offered anything to compensate this, second, the spa emailed me asking to move my time up from 715p. I moved my schedule around to accommodate them, then they messaged me 1 hr prior to tell me they were running late and no one was there to check me in and asked me to check in 10 min late. Many service issues at the restaurant, staff being publicly reprimanded in front of guests, other staff members visibly upset and throwing dishes around loudly. We ordered waters from housekeeping that never arrived on 2 occasions. We were charged for waters later but never received any in our room in the first place. The elevators were sprayed for bugs during morning rush hours and the smell was difficult to manage, we ended taking the stairs. Overall disappointing experience for a “5 star hotel”.

Customer review rating 4.0/5

Steven E. Couples - Confirmed reviews ALL

Many good things about the hotel. The staff was excellent and we enjoyed the location. The breakfast was very good. We enjoyed having an evening drink at the flying Dutchman bar. Our room was large, however, in need of renovation. We were also a considerable way away from the lobby and restaurants. Not an easy hotel to find your way! Not sure if we would stay again.....

Customer review rating 4.5/5

Chen P. F. Couples - Confirmed reviews ALL

Efficient timely requested service

Customer review rating 5.0/5

Peter S. Families - Confirmed reviews ALL

Impeccable service and support in a fabulous facility on a canal in a prime location in Amsterdam. From checkin to discharge from the hotel, service was impeccable, even noted at supported events in the hotel. What a remarkable hotel - and I've stayed at many top places around the world!

Customer review rating 5.0/5

Sean S. P. Solo - Confirmed reviews ALL

I found all the staff members very friendly, professional and helpful. Niels from the Concierge team was very helpful with restaurant recommendations/reservations as well as introducing me to the area and suggesting activities.

Customer review rating 3.5/5

Abha A. Families - Confirmed reviews ALL

Great hotel. No complaints about rooms. However restaurants need better vegan food options for breakfast and dinner. Also lobby sofas need to be reupholstered

Customer review rating 5.0/5

Oliver K. Couples - Confirmed reviews ALL

We came for a romantic weekend to introduce my girlfriend to Amsterdam. The hotel did not dissapoint. From our arrival the staff made us feel welcome and treated us with a level of hospitality and service i have rarely experienced before. The room itself was gorgeous, spacious, and well appointed with all amenities needed to heighten our stay. The hotel pool facilities were clean and excellent. The breakfast had an excellent menu to suit all tastes and was offered in a warm and welcoming environment. All the more welcome given the gloomy weather. 10/10 experience - I hope to come back soon.

Customer review rating 5.0/5

Natalie C. Families - Confirmed reviews ALL

Very comfortable, excellent service, love this hotel, breakfast was exceptional, everything was perfect

Customer review rating 5.0/5

Michael C. Couples - Confirmed reviews ALL

Our experience was exceptional. The hotel is beautiful and perfectly located within easy walking distance of all the main attractions. The staff were warm, welcoming and consistently outstanding, making our stay truly memorable.

Customer review rating 5.0/5

Mark R. Couples - Confirmed reviews ALL

Made to feel welcome. We always stay at The Grand when we're in Amsterdam, and it's always a lovely experience

Customer review rating 5.0/5

Laura W. Solo - Confirmed reviews ALL

I visit Amsterdam often and like to try different hotels when I can. Sofitel did not disappoint. All staff I encountered were professional, extremely helpful and friendly. We were asked by Luka (sp) if we'd like a tour of the "Marriage Room". He had Sam show us around with a thorough tour, stating a more in depth and longer tour of some of the property took place at 11am daily. My canal facing room was lovely and spacious, with a window that opened to get some fresh air. No issues with noise from the outside with the window closed. I totally enjoyed breakfast with plenty of sweet, savory, healthy options. Best and smartest part was that hot items were ordered from a menu and served at the table. Wish all hotels would do this and get rid of those ineffective "hot" plates where food is barely warm. Bravo Sofitel Legend!! Bar was nice and cozy, serving some small bites to nosh on. Location is in Centrum near Metro and tram stops, plenty of restaurants, bars, cafes nearby. All in all a great choice.

Customer review rating 5.0/5

Milenko S. Families - Confirmed reviews ALL

Very satisfied

Customer review rating 5.0/5

Corinne M. Solo - Confirmed reviews ALL

The hotel itself is beautiful—elegant, historic, and sophisticated, yet incredibly warm and welcoming. The location is outstanding for exploring Amsterdam, with so much of the city easily accessible on foot, while the hotel itself feels like a peaceful retreat from the activity outside. What truly distinguished my stay, however, was the level of service. Every interaction was gracious, professional, and attentive without ever feeling overly formal. The staff consistently made me feel genuinely welcomed and cared for, and the attention to detail throughout my stay was remarkable. The accommodations were beautiful and exceptionally comfortable, and every aspect of the experience reflected the quality and hospitality one hopes to find in a truly outstanding luxury hotel. The Sofitel Legend The Grand Amsterdam exceeded my expectations and made my time in Amsterdam even more memorable. It is a very special property, and I would return without hesitation.

Customer review rating 4.5/5

Jane D. G. Solo - Confirmed reviews ALL

Perfect location, beautiful inside and out with such lovely attentive staff.

Customer review rating 5.0/5

Catriona M. Business - Confirmed reviews ALL

Beyond expectations in terms of both elegance and staff attentiveness and kindness.

Other web-users rate our hotel

  • 776 reviews 9.6/10 Location
  • 989 reviews 7.9/10 Room
  • 1,546 reviews 9.1/10 Service
  • 17 reviews 6/10 WiFi
  • 355 reviews 8.8/10 Breakfast
  • 354 reviews 7.5/10 Amenities
  • 347 reviews 7.9/10 Food
  • 179 reviews 6.8/10 Cleanliness

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