It was all better than expected. The reception is staffed 24/7, the room more spacious than I thought. Be only warned as there is no checkout procedure, the cleaning team marched into my room before 8am because they have no idea if room still occupied or not. There is no marker for door handle to avoid embarrassments. I got lucky as it wasn't a problem but few seconds later I would have been in underpants..

Standard - good, comfortable and convenient without any frills.

I could not find a sign of IBIS at S Bahn Birkenstein and choose the Neuer Honoewer Weg to find the hotel. A bad decision because I was completely lost when I thought to choose a short cut in the industrial area to find the IBIS Hotel. At one point in the industrial area, there was a big fence at the middle of the road! Carrying with 30kg lugguage for the Berlin Skate Marathon and with lots of rain at Friday, it finally took me 1 hour to find the IBIS hotel. I was lost a lot of times and google maps could not help me because the current location point was not available. If I had known (I had found that path at Sunday!) the walking path west of the S Bahn Birkenstein to the Gewerbestrasse,..... It still took me 3km to walk to IBIS Hoppegarten. Could you put a sign of IBIS Hotel for train passengers of Birkenstein? Anyway, at the Marathon weekend most S5 trains had end station at S Bahn Mahldorf. Perhaps you can also put a sign of the IBIS hotel that passengers have to take tram 62 or 63 two stops to Alt Mahldorf, and then walk to the direction of the Mac Donalds. From there, I had to walk 200m at the bicycle / walking path into a forest and then turn left to the round about in front of the IBIS Hotel. The breakfast was OK for a participant of the Berlin Skate Marathon.

It was okay although it would be great if the hotel would provide cheap shampoo and shower gel too and the rooms have to few power outlets.

The stay was very decent. Don't expect luxury with Ibis Budget, but the room and bathroom were clean and tidy. The staff, as always, was very friendly and helpful. Good location when traveling by car, as well that there is an s-bahn connection in the neighborhood.

It was good, but just not the best area to stay perse

Reception man was friendly, so you felt that you are welcome to the hotel. Room was clean and location good. May be parking place needs a little bit cleaning/fixing.

Hot temperature in room, warm floor, ac didn’t work properly

I liked everything about my stay. Good value for money. Location just on our transit way. Hotel wasn't really busy so we felt comfortable. Industrial area but still nice and quiet. Would definitely stay again.

i ordered way in advance a non smoking room, but i was placed at the end of the corridor next to 20 smoking rooms, their blowing air and a c system is all intergrated there so that my room was constantly full of cigarette and marijuana smoke and it was impossible to breathe or sleep well. i have asthma and the smoke infiltration ruinned my stay. also impossible to find at night, no signage, the locals did not know where it was, very dim and no lighting. the hotel is very clean, the staff nice but too much smoking and the location is a no go zone ! i liked that no tables and chairs were set up outside as they are then taken over ONLY by smokers and there is no place for a non smoker to sit. i arrived from poland after a 6 hour drive very tired, i t took me an hour without navi to find the place. it s very poorly signaged. in fact none. the gas station attendaents were of little help. they need to have their ibus sign out from highway 1 onwards as to how to go to the place. forget this place if you do not have a car. they charge too much for the odd location of the place and there is no food store or any good shopping close by without a car. the lady let me put a dish in the frige, also micro i t the next day. staff ws good, liked that they had someone 24 hours live there, rare for iBUS. indeed very clean, nice 2 soaps, nice amount of towels, other than the smoke infiltration no problem with the room

the room was clean and as expected. The fact there was no air conditioning caught us by surprise and was not expected in such a hot weather...hardly slept that night. We closed the windows to make sure A/C worked. It never did... Later, at the reception I learned that the A/C was now switched to summer mode (cooling) !!! After so many hot days!!! I would have appreciate a note in the room that A/C does not work!!!! it would have made a world of a difference.

I've booked 3 nights with breakfast included. The reception guy didn't find the breakfast at first, but he arranged when I showed him the printed confirmation, unlike other Ibis Budget where we had no breakfast despite having breakfast included and paid.

There was the worst receptionist i have ever seen in europe. I visited almost all europe countries but this was really so so so so bad. Not smiling just looking your face like a wall, not giving a answer to your questions, rude, he's looking like a lost soul. Apart from these, it was little bit far away from city center as you know but rooms were huge, useful and clean.

Room were ok, but WiFi almost didn't work. The machine in the lobby were missing something to eat, like à snack or a biscuit or something similar and a option to pay whit card. The cleaning lady and the man in the lobby were very helpful.

I didn't like my stay at the hotel. There isn't any recepcionist and basically everything is self-service. One day before my stay I made a checking on mine saying that I would be in the hotel before at noon. When I arrived there, there wasn't nobody and the machine to get the key works from 2 pm. Also, it is very far from the city center and there aren't any restaurant near by. Summing up, rooms are good and clenened but location and customer service really bad.