Quite a few problems encountered on this visit. Firstly the card payments machine was broken and wouldn’t be replaced any time soon. Secondly the WiFi on the fourth floor was useless. When reporting this on the first evening the reaction from the man on duty was a ‘couldn’t care less’ shrug! The room itself was fine and the lady on duty in the morning was more helpful.

Having seen other comments on this have decoded to add my own. Usually happy with all Ibis hotels - budget or otherwise -this is the worst one. As others have stated staff at reception were not very welcoming. The shower was either very dirty (some black mould to be seen between tiles) and /or the drains were smelly. It had been a long day and arrived there late so we put up with it for one night (luckily if sitting on the bed you couldn't smell anything. Also the paperwork was left in the room for you to fill in (usually this is done when checking in) but casually left in the room. We only noticed it when heading out in the morning.

Room was smelly and also the complete hotel, Window was very dirty, some loud working started at 6 am in the morning, breakfast was cheap and the dishes not very clean Our room also had a power shut down, we had to call the emergency - it took more the 30 minute to solve it.

I am usually very happy with Ibis Budget. But not at all with this one. This is a cheap hotel in the pejorative sense of the word. It smells bad (old carpet, tobacco smoke, sewer (the shower !)), is pretty dirty and noisy. The room was not cleaned every day: they just change the towels and swiftly make the bed but do not clean (toilet, shower, sink, mirror, floor,...). The staff is unpleasant (eg: Question: "where may I park my car given the (tiny) parking lot of the hotel is full ? Answer: "I don't know, I don't have a car !"). The vending machine was "kaputt" as well as the only elevator (doesn't have Schindler a single technician on duty in a city like Berlin on a Friday afternoon to fix the elevator ?). The only advantage of this hotel is that it's a 5 minutes walk away from a S-Bahn Station.

Reception is not good. Staff (a young man eventual from east Europe) is very very unfriendly. Therefore, canceled my reservation after a night stay and stayed with another Ibis budget. Darvish from Germany