ibis budget Berlin Ost 1 star

Unfriendly property. No service. Some staff unfriendly. No housekeeping/ room cleaning. No furniture nor glasses. Towels old and torn. Bed linen also torn. Duvet small size. Room not heated as heating vent not working. Lobby and Reception remain closed between 11.am to 5.00pm.

One night stay 7/1/2019. Located close to a station on Berlin's S bahn and a tram stop outside. Area is more residential than tourist but not a problem for a one night stay as passing through the area. I didn't have breakfast so can't comment on that. Hotel felt a little tired as not as smart as some IBIS Budget hotels (eg Dresden). Several vending machines on 1st floor for snacks but there didn't appear to be any restaurants nearby , although I was checking in aftr 9pm. The main issues I had were that being tall there was only a small single duvet for the double bed. Not experienced that before (always been a double duvet and being tall it barely covered me. The other issue was a drain odour, not strong enough to get back out of bed and go to reception and complain. Unfortunately I had to leave in a rush in the morning, so wasn't able to report it to reception on my way out. Will have to remember to take an air freshener if I use it again! Despite this I would consider using it again due to its good transport links and perhaps was unlucky with my room.

Staff was friendly, room was well cleaned. Heating was a bit underpowered, but given some time, the temperature was fine and well adjustable.Public transport nearby (5 min. walk), parking places available. The hotel is surrounded by schools and office-buildings, but it all looks well maintained. For fun, go into the city-centre! We have already stayed a couple of times before; the hotel has no thrills but it is decent and quite affordable. This time we stayed for four nights and have no complaints. Except that we consider breakfast a bit expensive; we skipped it and we catered for ourselves. Not difficult with Aldi and Lidl close by.

The cleaning staff was very friendly and helpful, bringing me a space heater when the weather suddenly got colder. The reception staff was kind enough to accept and hold a DHL package for me and to politely greet me everyday.

There are cockroach on bed. That night made me very terrible to sleep. The room was not clean. There are lots of dust. It looks like not clean for a month after last guest check out. The location was good, next to tram stop.

we were staying there before, easy accessible by car, you can leave your car under your sight and enjoy sightseeing Berlin using great city train system (the u-bahn station is just around the corner) affordable and easy :-)

The time of people working in the reception was not good for who is travelling on holidays. Every one will go out early and come back super late, and no one will be in the hotel. Another point is that check-in machine was not working.

At first we were allocated to room 321. It was no success: the room was clean, but smelly and worn out. A change of rooms was granted and we ended up in room 119. That was an excellent room. We would be happy to stay here again. Beds were OK, sanitation a bit cramped, but OK. Like most cheap hotels, it might be susceptible to neighbour-noise, but we did not hear a thing. Probably, it helped that the hotel was not heavily occupied during our stay. S-bahn Springpfuhl and other public transport are nearby. It is surrounded by a typical East German living neighboughood, many high rise appartment buildings, one of them looks quite run down. Not much of recreation around, but there is an excellent Greek restaurant at 0.5 km walking in a modest shopping centre. There is a nice park (Springpfuhl) at about 1 km. But remember, the excellent public transport gets you toe the centre of berlin quite easily! (Our remarks ("bewertung") are based on room 119).

Convenient budget hotel in east Berlin and easy to reach by public transports, by bus, tram on S-bahn a few minutes walk from Springfuhl station. Quiet area so able to have window open at night. Very nice and helpful staff in reception even when we can't find my reservation!

I have stayed at various ibis budget hotels and always liked them for their good value for money. However, this was the worst ibis budget hotel I have stayed at. To begin with, the room layout was weird. The basin was in the room, next to the bed. The shower and toilet were in separate rooms. This was very inconvenient. The shower had an awful fart like smell when we entered and we had to open the windows and AC on for a long time to make the smell go away. There are no keys given to the guests. There is a keypad for each room and you have to punch in the password to open the door. When we first entered the room we had no problem. We then went out and came back late at night and the password would simply not work. The reception was closed and our phone call was not answered. Strangely, after 10 mins of trying and trying, we managed to open the door with the same password The hotel is well connected to public transport, and the tram stops right outside. Won't stay here again.

The window did not close. The heating does not work properly. The beds are no beds... just a thin matress on a wooden board -like in prison. No, actually: prison is better. The coffee is horrible. Staff is friendly though.

When I got first room, the lock system was broke. The second room was dirty - only sheets and towels were clean. The rest of the room, window, door, mirror - need to be cleaned. There were maintenance works near the room. The third room was at the second floor. Avoid the second floor if you don't like smoking. Breakfast: poor.

The Reciptioner he was unbehave & not friendly! Even i told the other ppl who they work there to tell the admistrarion of ibis about him I had been once in ibis hotel in paris, but the Reciptioners they were so kind and friendly. He is a man his age between 25-35

hroom and wc were very small and smell bad! Staff is rude . They made me wait out almost 15 minutes in frozen they didnt open the door untill 5.00 Pm adviced me using machine for checkin but it was out of order. Althougth I explained that their answer was only " you have to wait out till 5.00 pm ". The location of the hotel is good but I would never stay again . that was a terrible experience!

Good Cheap Hotel with a tram station right outside the hotel giving easy access to Berlin city centre and the attractions. Breakfast as much as you can eat - continental and not a UK fry up! Staff very helpful with transport and leaflets on places to visit.