ibis Berlin Airport 3 stars

Customer review rating (ALL Rating) 4.5/5 406 reviews

ibis Berlin Airport - Image 1
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Description

Hotel extras

  • The metro is 2 minutes away, Berlin 30 minutes, and BER airport 6 minutes

  • Hotel parking facilities for cars and buses

  • Charging stations for electric vehicles

  • 24-hour reception, free WIFI, welcoming lobby with foosball table and games

  • Every morning we spoil you with our ALL YOU CAN EAT breakfast buffet

Our accommodation(s)

Book this hotel
Room 1

Enjoy a restful stay in our standard rooms featuring comfortable queen-size beds. For larger groups, we can combine adjacent rooms to form a family room, subject to availability.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Queen size bed(s)

Enjoy a restful nights sleep in our twin room featuring two comfortable beds.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

If you have special needs and require more space, our comfortably equipped room for guests with limited mobility is perfect for you.

Max. number of persons
2
Area
From 26 m² / 279 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Tv Facilities

  • Chromecast

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Hotel location

ibis Berlin Airport

Schwalbenweg 47
12526 BERLIN
Germany

GPS:52.399429, 13.543866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 114 rooms
  • 4 rooms for people with reduced mobility
  • 12 family rooms
  • 114 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • French
  • Italian
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • Snack and beverage machine Additional charge
  • On site
  • Outdoor parking
  • Public
  • Parking pricing: 15.00 € 15 EUR Per day

  • Parking for a week

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Private outdoor parking

Additional charge

Parking information

  • On site
  • Outdoor parking
  • Private

Vehicles

  • Bus parking

Security

  • Well-lit parking

Private outdoor parking

Additional charge

Parking information

  • On site
  • Enclosed outdoor parking
  • Private

Vehicles

  • Bus parking

Security

  • Well-lit parking

LOBBY BAR

Our bar offers a diverse selection of drinks and snacks and is the perfect place to relax and socialize with fellow travelers.

Bar Type
BAR
Capacity
60
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Soft drinks

Our bar offers a diverse selection of drinks and snacks and is the perfect place to relax and socialize with fellow travelers.

Enjoy the generous buffet breakfast with cold and hot dishes. Self-bake waffles and coffee specialties complete the offer. Guests who leave early can also take away their breakfast in a lunch box.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  406 reviews

Customer review rating 5.0/5

Jovana I. Business - Confirmed reviews ALL

Dear guest, Thank you so much for your wonderful review! We are absolutely happy to hear that you had such a fantastic stay and that our team made you feel so welcome. Your kind words about our cleanliness, comfort, and value mean the world to us. Thank you also for taking the time to leave a Google review! We can’t wait to welcome you back on your next visit. Safe travels until then! 😊 Sincerely, T. Ernst - General Manager

Customer review rating 4.5/5

Andrea L. Solo - Confirmed reviews ALL

Customer review rating 1.5/5

Vijayaraghava R. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Soren J. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Michel O. Business - Confirmed reviews ALL

Dear guest, Thank you so much for your wonderful review! We are absolutely happy to hear that you had such a fantastic stay and that our team made you feel so welcome. Your kind words about our cleanliness, comfort, and value mean the world to us. Thank you also for taking the time to leave a Google review! We can’t wait to welcome you back on your next visit. Safe travels until then! 😊 Sincerely, T. Ernst - General Manager

Customer review rating 4.5/5

Andrea L. Solo - Confirmed reviews ALL

Quick overnight stay. Sadly - no kettle/tea making facilities. Breakfast starts at 7 am - which is a bit harsh for an airport hotel. Because I didn't see anyone in the check in process, I didn't realise there was a vending machine for last minute munchies in the lounge area.

Customer review rating 1.5/5

Vijayaraghava R. Solo - Confirmed reviews ALL

I paid a premium rate comparable to that of good hotels in Berlin, but unfortunately, my stay fell short of expectations. 1. Air conditioning: The AC frequently switched to auto mode without cooling the room adequately. This disrupted my sleep several times, which was particularly concerning because I needed a good night’s rest before the marathon. The temperature controls were also confusing, with settings going down to “-3.” A standard, clearly labeled temperature setting would be more helpful. 2. No mini refrigerator: Without a mini refrigerator, I couldn’t store small food items or drinks in my room, which was disappointing. 3. No microwave: There was no microwave in the room, even a small one, making it inconvenient to heat food. 4. No phone to contact reception: I had to walk to the front desk in the middle of the night whenever I needed assistance. Given the price I paid, I expected greater comfort and convenience, especially when staying for a major event like the Berlin Marathon. 5. Your support team also stopped responding to my emails after the initial reply. This was particularly concerning while planning an international trip, when timely communication is essential to address questions and uncertainties.

Customer review rating 3.5/5

Soren J. Couples - Confirmed reviews ALL

Great stay,great breakfast,nice staff

Customer review rating 2.0/5

Michel O. Business - Confirmed reviews ALL

Check in mandatory at check-in machine, no counter for Gold All members. No recognition at all as a Gold member. By default no room cleaning unless explicitelly requested by customer (usually it is included by default unless you ask for not cleaning the room). Small room, no glasses, no water, no the or coffee. Overall very poor service for a 230EUR/night room

Customer review rating 3.0/5

Yuxin C. Business - Confirmed reviews ALL

Cannot use the check-in machine for half an hour, and I were not allow access the building without finishing checking in, bad workflow and experience. Eventually I got in the reception, asked about the situation, they told me there were another machine to check in differently. Very confused

Dear Guest, thank you for taking the time to share your feedback and letting us know where we can improve on in the future. We hope to welcome you back to our hotel. Kind regards, I. Assenov - Front Office Manager

Customer review rating 4.5/5

Johan V. N. Business - Confirmed reviews ALL

Modern clean rooms, well connected to airport, good breakfast

Dear Guest, thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, I. Assenov - Front Office Manager

Customer review rating 0.5/5

Hamza L. Business - Confirmed reviews ALL

Honestly not staying there ever again. Poor amenities, no iron in rooms and AC keeps shutting itself down. I came down and asked the staff to extend my stay and he told me he was fully booked. When I checked online, I was still able to reserve a room. In fact as a trial, I made over 3 bookings after the staff told me it was 'full'

Customer review rating 4.0/5

Alexander S. Friends - Confirmed reviews ALL

all is according to expectations for this kind of hotel

Dear Guest, thank you for your time to tell us about your stay. For our team it is the greatest reward and truly motivates us every day. It was a pleasure having you as our guest and we would love to welcome you back soon. Kind regards, I. Assenov - Front Office Manager

Customer review rating 4.0/5

Hugh I. Friends - Confirmed reviews ALL

Short trip to Berlin with an ealry flight .Ibis is ideally situated for the airport and an easy trip into the heart of Berlin

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards from Berlin, I. Assenov - Front Office Manager

Customer review rating 4.5/5

Banjob H. Couples - Confirmed reviews ALL

Staff was very friendly and very helpful. The breakfast was good and the location easy. There was no restaurant for lunch or dinner, but with two very good ones nearby not a problem, and the bar had very good pizzas.

Dear Guest, Thank you for your time and the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, T. Ernst - General Manager

Customer review rating 4.5/5

Anders M. Solo - Confirmed reviews ALL

Very nice staff, nice room, nice bar - a bit far from the city, but very close to S-Bahn.

Customer review rating 5.0/5

Manar M. Solo - Confirmed reviews ALL

I was having such a bad time that stay, my flight had just got cancelled 55mins before takeoff, I was exhausted because I was awake for almost 48hrs, and desperately needed to sleep. The receptionist took one look at me and offered me an early check in, no questions asked. I couldn't have been more grateful for how compassionate they were. Will definitely be staying again on my next visit.

Customer review rating 4.5/5

Horia A. R. Couples - Confirmed reviews ALL

Close to the airport, 15 minutes by S-Bahn, clean and big room.

Customer review rating 5.0/5

Daniel S. Business - Confirmed reviews ALL

A quite room, good breakfast, loose atmosphere, attentive staff. We could check in in the morning beacuse of Silver Status we have

Dear Guest, We are delighted to receive your review and are pleased that you felt completely at ease with us. We hope you will visit us again soon; it was a pleasure taking care of you. Your Reception Team

Customer review rating 5.0/5

Dietmar G. Solo - Confirmed reviews ALL

great location , very comfy bed, friendly staff, great shower

Customer review rating 5.0/5

Andries E. Friends - Confirmed reviews ALL

The staff went above and beyond to make our stay as comfortable as possible.

Customer review rating 5.0/5

C. C. Families - Confirmed reviews ALL

Great hotel, clean and comfortable. Staff were welcoming and informative. Actioned all requests perfectly. Housekeeping were excellent too. Perfect location near to Berlin Airport.

Customer review rating 1.0/5

Andrea D. M. Solo - Confirmed reviews ALL

I had a good stay at the hotel, however I left my phone charger in the room as I was checking out. I emailed them later to arrange a pickup or shipment, but never received a reply.

Dear guest, We deeply regret that your experience with our customer service fell short of expectations, especially since you otherwise enjoyed your stay and will address the communication gap with our team to ensure it does not happen again. Our front desk will contact you immediately to organize your lost things. We have found your charger and even more you did not miss yet and we hope to welcome you back for a flawless experience in the future. Sincerely, T. Ernst - General Manager Ibis & Ibis Budget Berlin Airport

Customer review rating 4.0/5

Thomas S. Friends - Confirmed reviews ALL

The self check in was cumbersome being late at night. Fortunately, the bartender was able to help us.

Other web-users rate our hotel

  • 310 reviews 8.9/10 Location
  • 366 reviews 7.3/10 Room
  • 297 reviews 8.3/10 Service
  • 234 reviews 8.2/10 Breakfast
  • 197 reviews 8.9/10 Cleanliness
  • 145 reviews 9.6/10 Vibe
  • 90 reviews 5/10 Value
  • 69 reviews 4.3/10 Food

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