ibis budget Campbelltown 3 stars

Customer review rating (ALL Rating) 4.0/5 537 reviews

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Description

Hotel extras

  • Budget accommodation centrally located in the heart of Western Sydney

  • Close to Campbelltown sporting, dining and entertainment facilities

  • Private outdoor car parking available on-site at the hotel

  • Fast, free & unlimited WiFi available throughout the hotel

  • Easy access to M5 freeway, linking Greater Sydney and suburbs

Our accommodation(s)

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Hotel location

ibis budget Campbelltown

3 Rennie Road
2560 CAMPBELLTOWN
Australia

GPS:-34.048223, 150.82695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  537 reviews

Customer review rating 1.5/5

Jack C. Couples - Confirmed reviews ALL

While the room was cheap and we didn’t have to stay long, we found that the room wasn’t very clean. The aircon was falling apart and had mould growing on it, the window didn’t feel safe and was taped together in sections, and there was dirt and rubbish still around the window sill and the floor.

Dear Jack C., Thank you for your feedback regarding your recent stay with us. I regret to hear that your room did not meet the cleanliness standards we strive to uphold. Additionally, I understand your concerns about the air conditioning unit and the safety of the window. Your comments are important to us, and they will be reviewed as we continue to improve our facilities. Kind Regards Danessa Languido - Assistant Manager Ibis Budget Campbelltown

Customer review rating 3.5/5

Christine J. Families - Confirmed reviews ALL

Handy location and budget friendly price, but does this mean air conditioning unit in disrepair and lights not working is par for the course. The bathroom module was so compact, my 6'4" husband struggled to turn around. Bed comfortable but had to watch our heads on the single bunk bed over the top.

Dear Christine J., Thank you for taking the time to share your feedback regarding your recent stay. I apologize for the condition of the air conditioning unit and lighting, as we strive to maintain our facilities to a high standard. I appreciate your comments on the compact bathroom and will take them into consideration for future improvements. We are glad to hear that you found the bed comfortable. Your insights are valuable to us as we continue to enhance our guest experience. Kind Regards Danessa languido - Assistant Manager Ibis Budget Campbelltown

Customer review rating 4.5/5

Malcolm L. Solo - Confirmed reviews ALL

Very comfortable and good location.

Dear Malcolm L., Thank you for your positive feedback. We are delighted to hear that you found our location convenient and your stay comfortable. Your satisfaction is important to us, and we hope to welcome you back soon. Kind Regards Danessa Languido - Assistant Manager Ibis Budget Campbelltown

Customer review rating 2.0/5

Cory R. Business - Confirmed reviews ALL

The service I received was great as I was arriving late. When I arrived I honestly regretted making the booking.

Dear Cory R., Thank you for sharing your feedback. I am pleased to hear you appreciated the service upon your late arrival. However, I regret that your experience with the room did not meet your expectations. Your comments will be considered as we continue to improve our offerings. Kind Regards Danessa Languido - Assistant Manager Ibis Budget Campbelltown

Customer review rating 3.5/5

Kathryn H. Families - Confirmed reviews ALL

We had a restful night, with good air conditioing, room size is perfect for a quick stay, location is excellent and convenient for a quick meal and highway access, breakfast well organised and very the room price very affordable. However, we had to get past first appearances which really aren't the best having the open cleaning room the first thing that you see when you walk in and cleaning trollies in the foyer, paint sheets and paint shoved under the stairs etc. I definitely second a previous review I read about people smoking out the front, perhaps you can have a desginated smoking area that's not where people first see the motel? Cleaning of the rooms definitely needs more attention to detail - food from other people left in the freezer section of the fridge and coffee splattered on the back of the door and walls, stuff poked into the air-conditioner. I would stay here again but if I did recommend it to others I would warn them its a bit 'rough and ready' if they can get past that, it is a good stay for all the other reasons above.

Dear Kathryn H., Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive comments about the comfortable room size, convenient location, and well-organized breakfast. It is gratifying to hear that you enjoyed a restful night and found our rates affordable. However, I acknowledge your concerns regarding the initial impressions of our property. We strive to maintain a welcoming environment and will address your observations about the cleanliness and organization in common areas. Your suggestion for a designated smoking area has been noted, as we aim to enhance guest experience upon arrival. We appreciate your willingness to stay with us again and your feedback regarding the attention to detail in room cleanliness. Your insights are invaluable as we continue to improve our services. Kind Regards Danessa Languido - Assistant Manager Ibis Budget Campbelltown

Other web-users rate our hotel

  • 460 reviews 9.3/10 Location
  • 831 reviews 4.8/10 Room
  • 619 reviews 8.8/10 Service
  • 11 reviews 8.9/10 WiFi
  • 371 reviews 4.9/10 Cleanliness
  • 161 reviews 2.1/10 Amenities
  • 83 reviews 3.5/10 Vibe
  • 72 reviews 6/10 Breakfast

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