ibis budget Augsburg Gersthofen 1 star

Name: Economy Hotel Augsburg Gersthofen - ibis budget - Accor - ALL
Address: Industriegebiet Nord, Senefelderstr. 17, GERSTHOFEN, 86368, Germany
Telephone: +498212999820
Rating: 3.7

Customer review rating (ALL Rating) 3.7/5 292 reviews

Industriegebiet Nord, Senefelderstr. 17, 86368 GERSTHOFEN, Germany

Description

ibis budget Augsburg Gersthofen

Smart choice economy hotel, open to everyday adventurers

We have intensified hygiene and prevention measures to ensure your safety. The ALLSAFE label stands for our new, enhanced cleanliness standards and ensures that they are adhered to in our hotel.

Sidorela Sinomati, Hotel Manager

The ibis budget Augsburg Gersthofen is a 15-minute drive from Augsburg city center and is conveniently located near the A8 highway, approx. 43 miles (70 km) from Munich. It has 67 comfortable rooms that can accommodate up to 2 adults and 1 child under the age of 12. Enjoy free WIFI access and start your day with our buffet breakfast. We also offer free parking at the hotel.

Hotel extras

An ALLSAFE certified hotel
Frühstücksbuffet all you can eat für EUR 10 pro Person
Verkehrsgünstige Lage zur A8
Kostenfreies WLAN im gesamten Haus - auch in Ihrem Zimmer
Kostenlose Parkplätze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Room

Standard room

3 persons

Bedding 1 x Double bed(s) and 1 x Single bed(s)

Room

Twin room with twin beds

2 persons

Bedding 2 x Single bed(s)

Hotel location

ibis budget Augsburg Gersthofen

Industriegebiet Nord, Senefelderstr. 17
86368 GERSTHOFEN
Germany

GPS:48.43416, 10.86673

+49 821 2999820

+49 821 2999830

Railway station
Bus stop
Highway exit
Airport

SENEFELDERSTRASSE

Bus stop

Access: 50 m / 0.03 mi 2 min walk

STERNODROM

Bus stop

Access: 200 m / 0.12 mi 2 min walk

GERSTHOFEN

Railway station

Access: 1.6 km / 0.99 mi 20 min walk / 3 min drive

A8 EXIT 72 A-WEST

Highway exit

Access: 2.5 km / 1.55 mi

MÜNCHEN

Airport

Access: 80 km / 49.71 mi 1 hrs 30 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Wi-Fi
Breakfast

Breakfast

Our guest reviews

Well located. However we find that cleanliness of the room is not satisfactory.

Anonymous Friends - 5/5/2023 Confirmed reviews ALL

In one of the rooms the bed linings had a bad odor. And the toilets are not good.

Stephen W. Business - 4/22/2023 Confirmed reviews ALL

Standard Ibis budget

Dear Ladies and Gentlemen Thank you for taking the time to tell us about your experience at the ibis budget Augsburg Gersthofen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Gersthofen

Friendly personnel

Anonymous Families - 2/23/2023 Confirmed reviews ALL

Budget travel, hassle free, know what to expect

In need of renovation

Jonathan B. Couples - 1/16/2023 Confirmed reviews ALL

We have stayed several times at this hotel on route to skiing. However due to covid this was the first time in 3 years. The maintenance and presentation of the room shocked us as it was appalling. The toilet was smelly and not properly cleaned, the tv did not work, the lights flashed during the night and the radiator was on full all the time and could not be adjusted. The whole room needed refurbishing. The bedding was inadequate as duvets would not cover two people so the duvet from the bunk had to be used too. The price of the room and service was unacceptable at €127. Though the person who greeted us on reception was pleasant and carried cases to the room for us there was no one on reception to voice our issues to and breakfast was completely unattended by staff. We will both be using this hotel again and will think about the honesty of Accord in presenting this as acceptable in considering future bookings🤷‍♂️

Dear JONATHAN B., Thank you for taking the time to tell us about your experience at the ibis budget Augsburg Gersthofen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mit Freundlischen Grüssen, Ibis Budget Gersthofen

Convenient location, clean environment it no breakfast!

Bob C. Couples - 1/13/2023 Confirmed reviews ALL

The hotel was fine for a budget price. I didn’t expect any more. The heating in our room was weak and the room cold but the beds were warm and fine. Everything was clean. The guy on reception was very helpful and welcoming. However having paid for breakfast on arrival we were dismayed to find that the whole area was closed off first thing in the morning. No breakfast and not even access to a kettle to make a hot drink. I haven’t had a refund for the breakfast either.

Dear ROBERT C., Thank you for taking the time to tell us about your experience at the ibis budget Augsburg Gersthofen. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Gersthofen

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