ibis budget Augsburg Gersthofen 1 star

Customer review rating (ALL Rating) 3.0/5 245 reviews

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Industriegebiet Nord, Senefelderstr. 17, 86368 GERSTHOFEN, Germany

Description

Hotel extras

  • Basic comfort at a bargain price

  • All-you-can-eat breakfast buffet for EUR 11.50/person

  • Verkehrsgünstige Lage zur A8

  • Kostenfreies WLAN im gesamten Haus - auch in Ihrem Zimmer

  • Kostenlose Parkplätze

Our accommodation(s)

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Hotel location

ibis budget Augsburg Gersthofen

Industriegebiet Nord, Senefelderstr. 17
86368 GERSTHOFEN
Germany

GPS:48.43416, 10.86673

Telephone
Fax +49 821 2999830

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.0/5  245 reviews

TripAdvisor Rating  3.6/5  339 reviews

Missing sheets

Customer review rating 1.0/5

Paul M. Families - Confirmed reviews ALL

Disappointed. Had better experience with Ibis Budget before

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Dear Guest , Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay did not meet the high standards you have come to expect from Ibis Budget. We apologize for the issues with your room, including the missing pillow and towel, as well as the too-short sheets. We're glad to hear the reception was able to resolve the bedding issue promptly. However, we deeply regret the inconvenience caused by the non-working lights in the toilet and shower, and the disturbances from other guests during the night. Your feedback is invaluable to us, and we are addressing these matters with our team to ensure a more comfortable stay for future guests. We hope to have the opportunity to welcome you again and provide you with a more positive experience. Best regards,

Good stay

Customer review rating 4.0/5

Carmen Solo - Confirmed reviews ALL

Dear Carmen, Thank you for your kind review! We're glad to hear that you had a good stay with us. We strive to offer clean and affordable accommodations, and it's wonderful to know that our efforts were appreciated. We look forward to welcoming you back in the future! Best regards,

Worse even than a guest house!

Customer review rating 0.5/5

Vishu K. Families - Confirmed reviews ALL

Dear Vishu K. , Thank you for sharing your feedback. We sincerely apologize for the challenges you faced during your stay with us. We understand how important it is to have a comfortable and stress-free experience, especially when traveling with a young child, and it’s clear that we did not meet those expectations. We deeply regret that you were allocated a room on the top floor despite the details provided in your booking, and that there were no staff available to assist you when you needed help. This situation is certainly not acceptable, and we will investigate the matter to ensure that this does not happen again. Additionally, we apologize for the insufficient towels and blankets in your room. We strive to provide the appropriate amenities for all guests, and it’s clear we fell short here. Rest assured, we are addressing this with our team to improve our response times and availability, particularly during the evening. We hope you will give us another chance to provide you with the high-quality service you expect and deserve. If there is anything else you would like to discuss or any further details about your experience, please feel free to contact us directly. Kind regards,

Gut

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Dear Guest , Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience and found our hotel to your liking. Providing a comfortable and enjoyable stay for our guests is always our top priority, and your kind words motivate us to keep doing our best. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards,

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Other web-users rate our hotel

  • 158 reviews 9.1/10 Location
  • 480 reviews 3.3/10 Room
  • 252 reviews 5.3/10 Service
  • 5 reviews 9.1/10 WiFi
  • 264 reviews 2.5/10 Cleanliness
  • 220 reviews 3/10 Comfort
  • 144 reviews 5.8/10 Breakfast
  • 67 reviews 1.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.