ibis budget Augsburg Gersthofen 1 star

Customer review rating (ALL Rating) 3.7/5 292 reviews

Hotel extras

  • An ALLSAFE certified hotel

  • Frühstücksbuffet all you can eat für EUR 10 pro Person

  • Verkehrsgünstige Lage zur A8

  • Kostenfreies WLAN im gesamten Haus - auch in Ihrem Zimmer

  • Kostenlose Parkplätze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

ibis budget Augsburg Gersthofen

Industriegebiet Nord, Senefelderstr. 17
86368 GERSTHOFEN
Germany

GPS:48.43416, 10.86673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  292 reviews

TripAdvisor Rating  3.5/5  327 reviews

Well located. However we find that cleanliness of the room is not satisfactory.

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

In one of the rooms the bed linings had a bad odor. And the toilets are not good.

Ok

Customer review rating 3.0/5

Stephen W. Business - Confirmed reviews ALL

Standard Ibis budget

Dear Ladies and Gentlemen Thank you for taking the time to tell us about your experience at the ibis budget Augsburg Gersthofen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Gersthofen

Friendly personnel

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Budget travel, hassle free, know what to expect

In need of renovation

Customer review rating 1.5/5

Jonathan B. Couples - Confirmed reviews ALL

We have stayed several times at this hotel on route to skiing. However due to covid this was the first time in 3 years. The maintenance and presentation of the room shocked us as it was appalling. The toilet was smelly and not properly cleaned, the tv did not work, the lights flashed during the night and the radiator was on full all the time and could not be adjusted. The whole room needed refurbishing. The bedding was inadequate as duvets would not cover two people so the duvet from the bunk had to be used too. The price of the room and service was unacceptable at €127. Though the person who greeted us on reception was pleasant and carried cases to the room for us there was no one on reception to voice our issues to and breakfast was completely unattended by staff. We will both be using this hotel again and will think about the honesty of Accord in presenting this as acceptable in considering future bookings🤷‍♂️

Dear JONATHAN B., Thank you for taking the time to tell us about your experience at the ibis budget Augsburg Gersthofen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mit Freundlischen Grüssen, Ibis Budget Gersthofen

Convenient location, clean environment it no breakfast!

Customer review rating 3.0/5

Bob C. Couples - Confirmed reviews ALL

The hotel was fine for a budget price. I didn’t expect any more. The heating in our room was weak and the room cold but the beds were warm and fine. Everything was clean. The guy on reception was very helpful and welcoming. However having paid for breakfast on arrival we were dismayed to find that the whole area was closed off first thing in the morning. No breakfast and not even access to a kettle to make a hot drink. I haven’t had a refund for the breakfast either.

Dear ROBERT C., Thank you for taking the time to tell us about your experience at the ibis budget Augsburg Gersthofen. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Gersthofen

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Other web-users rate our hotel

  • 108 reviews 7.9/10 Location
  • 275 reviews 4.1/10 Room
  • 159 reviews 7.1/10 Service
  • 9 reviews 7.6/10 WiFi
  • 143 reviews 3.7/10 Cleanliness
  • 127 reviews 4.2/10 Comfort
  • 97 reviews 3.1/10 Breakfast
  • 25 reviews 3/10 Amenities

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