ibis budget Augsburg Gersthofen 1 star

Customer review rating (ALL Rating) 3.1/5 255 reviews

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Description

Hotel extras

  • Basic comfort at a bargain price

  • All-you-can-eat breakfast buffet for EUR 11.50/person

  • Verkehrsgünstige Lage zur A8

  • Kostenfreies WLAN im gesamten Haus - auch in Ihrem Zimmer

  • Kostenlose Parkplätze

Our accommodation(s)

Hotel location

ibis budget Augsburg Gersthofen

Industriegebiet Nord, Senefelderstr. 17
86368 GERSTHOFEN
Germany

GPS:48.43416, 10.86673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.1/5  255 reviews

TripAdvisor Rating  3.5/5  339 reviews

Worse even than a guest house!

Customer review rating 0.5/5

Vishu K. Families - Confirmed reviews ALL

There are no elevators and auto check-in system allocates a room which is on top floor knowing in the booking that we have a small child with us. No person available for help even around 9.45 PM. We had only 2 blankets and 2 towels in the room but booking was for 3 persons (including child) and since there was no staff available for asking extra blanket/towel.

Gut

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Gut

Nice room and firm bed. Good parking. Very quiet. Nice green plants and trees. Good location for supermarkets and MacDonald's.

Customer review rating 4.5/5

Frank R. Couples - Confirmed reviews ALL

Ibis hotel sign not clear for a car in the road. No overhead light in the shower with exposed light socket and exposed wires to rising water vapour.

Thank you for your feedback! We’re glad to hear you enjoyed the room, parking, and the peaceful atmosphere, as well as the convenient location near supermarkets and McDonald’s. We apologize for the issues with the Ibis hotel sign and the lighting in the shower. We’ll address these concerns immediately to ensure they are resolved. Your safety and comfort are our top priorities, and we appreciate you bringing these matters to our attention. We hope to welcome you back soon and provide an even better experience.

Convenient low key experience with easy parking for a one night stay over.

Customer review rating 4.5/5

Pab Couples - Confirmed reviews ALL

We have been before. Good stopping point en route south or north. Very nice breakfast.

Dear PAB , Thank you for your kind feedback. We’re delighted to hear that you found our hotel convenient and enjoyed your stay. It’s great to know that the easy parking and breakfast contributed to a positive experience. We look forward to welcoming you again on your next trip! Best regards,

Underwhelming and too hot

Customer review rating 2.0/5

Debsg Families - Confirmed reviews ALL

We regulalry use ibis and ibis budget as the brand is generally good value and consistent. This one was a let down though. Very hot with no way to cool the room, no toilet paper in room, only hand towels in room. Not as clean as other branches. However, breakfast was good though the seating area was very cramped. Will stay at different ibis next time.

Dear DebsG , Thank you for taking the time to share your feedback about your recent stay. I’m sorry to hear that this particular Ibis location did not meet the high standards you’ve come to expect from our brand. I apologize for the issues you encountered, including the room temperature, the lack of toilet paper, and the insufficiency of towels. We strive to provide a comfortable and well-maintained environment, and I regret that we fell short in these areas. I will ensure that these concerns are addressed with our team to prevent similar issues in the future. We’re glad to hear that you enjoyed the breakfast, though I understand that the seating area was cramped. We are continuously looking for ways to improve the dining experience for our guests and will take your feedback into consideration. Thank you again for your valuable comments. We hope to have the opportunity to offer you a more satisfactory experience at another Ibis location in the future. Best regards,

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Other web-users rate our hotel

  • 156 reviews 8.9/10 Location
  • 465 reviews 3.1/10 Room
  • 245 reviews 6.2/10 Service
  • 8 reviews 7.1/10 WiFi
  • 254 reviews 2.8/10 Cleanliness
  • 207 reviews 3/10 Comfort
  • 142 reviews 5.7/10 Breakfast
  • 67 reviews 1.6/10 Amenities

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