ibis budget Augsburg Gersthofen 1 star

Customer review rating (ALL Rating) 3.4/5 275 reviews

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Description

Hotel extras

  • Basic comfort at a bargain price

  • All-you-can-eat breakfast buffet for EUR 11.50/person

  • Verkehrsgünstige Lage zur A8

  • Kostenfreies WLAN im gesamten Haus - auch in Ihrem Zimmer

  • Kostenlose Parkplätze

Our accommodation(s)

Hotel location

ibis budget Augsburg Gersthofen

Industriegebiet Nord, Senefelderstr. 17
86368 GERSTHOFEN
Germany

GPS:48.43416, 10.86673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  275 reviews

TripAdvisor Rating  3.5/5  334 reviews

As easy as possible

TripAdvisor rating 5.0/5

luna p TripAdvisor review

Good Hotel the staff is friendly and helpful and speak English very well clean rooms . good breakfast and everything was fresh and well organize .good location drinks and snacks are available during breakfast and also from automat machine at the location fast check in and easy check out

nice location and well managed

TripAdvisor rating 5.0/5

richard G TripAdvisor review

ery good hotel ,nice location and well managed , friendly staff and nice welcome . the room was clean and got everything you need and perfectly enough space for 2 person . the light can be adjusted from the bed however you want the breakfast attractive & good presented , staff very hygienic , available parking spot

Bedsheets were dirty....

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Dirty bedsheets, dirty room...

Vielen Dank für Ihr Feedback – unser Engagement für die Verbesserung Ihrer Erfahrung Sehr geehrter Kunde Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem letzten Aufenthalt in unserem Hotel mitzuteilen. Wir bedauern zutiefst, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat und entschuldigen uns aufrichtig für etwaige Unannehmlichkeiten. Im Hotel Ibis Budget Augsburg Gersthofen sind wir bestrebt, herausragenden Service zu bieten und unseren Gästen einen unvergesslichen und angenehmen Aufenthalt zu bereiten. Wir schätzen Ihr Feedback sehr, da es uns hilft, Bereiche zu identifizieren, in denen wir unsere Dienstleistungen verbessern können. Seien Sie versichert, dass Ihre Bedenken ernst genommen wurden und wir fleißig daran arbeiten, sie auszuräumen. Wir würden uns über die Gelegenheit freuen, Ihre Erfahrungen weiter zu besprechen und ein besseres Verständnis für die Probleme zu gewinnen, auf die Sie gestoßen sind. Könnten Sie uns bitte zusätzliche Einzelheiten zu den spezifischen Aspekten Ihres Aufenthalts mitteilen, die Sie enttäuscht haben, um uns bei der Untersuchung dieser Angelegenheit zu unterstützen? Ihre Zufriedenheit liegt uns am Herzen. Bitte kontaktieren Sie unseren Guest Relations Manager unter H2… kümmert sich persönlich um Ihr Anliegen und arbeitet an der Lösung offener Fragen. Wir entschuldigen uns noch einmal aufrichtig für die entstandenen Unannehmlichkeiten. Wir freuen uns sehr über Ihr Feedback und hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen und Ihnen ein verbessertes Erlebnis zu bieten, das Ihre Erwartungen erfüllt und übertrifft. Herzliche Grüße, Hotel Ibis Budget Augsburg Gersthofen

Strange stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

It was really difficult to get correct room and key code. Rooms were occupied 2 times. Something is wrong with your hotel management system.

Dear Guest We would like to express our gratitude for taking the time to provide feedback on your recent stay at our hotel. We are truly sorry that your experience did not meet your expectations, and we apologize sincerely for any inconvenience caused At Hotel Ibis Budget Augsburg Gersthofen, we are committed to delivering exceptional service and ensuring that our guests have a memorable and enjoyable stay. Your feedback is highly valuable to us as it helps us identify areas where we can enhance our services. Please be assured that we take your concerns seriously and are actively working to address them. We would greatly appreciate the opportunity to further discuss your experience and gain a better understanding of the specific aspects of your stay that left you disappointed. To assist us in investigating this matter, could you kindly provide us with additional details? Your satisfaction is our top priority, and we encourage you to reach out to our Guest Relations Manager at H2… They will personally handle your concerns and make every effort to resolve any outstanding issues. Once again, we sincerely apologize for any inconvenience caused. We genuinely value your feedback and hope to have the chance to welcome you back in the future, offering an improved experience that exceeds your expectations. Best regards, Hotel Ibis Budget Augsburg Gersthofen

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The reception staff was super friendly and very helpful and all times. I normally stay in 4-5 star categories and mostly abroad. But I really need to say that I was really super amazed by the services I received here during my stay.

Dear valued guest, We would like to express our gratitude for taking the time to provide us with your feedback on your recent stay at our hotel. At Hotel Ibis Budget Augsburg Gersthofen, we are dedicated to delivering exceptional service and ensuring that our guests have a remarkable and enjoyable experience. Your feedback is highly valuable to us as it enables us to identify areas where we can enhance our services. Your satisfaction is our top priority, and we genuinely appreciate your feedback. We look forward to the opportunity of welcoming you back in the future, where we aim to provide an even better experience that surpasses your expectations. Best regards, Hotel Ibis Budget Augsburg Gersthofen

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Other web-users rate our hotel

  • 131 reviews 8.9/10 Location
  • 384 reviews 3.2/10 Room
  • 207 reviews 6.7/10 Service
  • 5 reviews 6.2/10 WiFi
  • 213 reviews 3.2/10 Cleanliness
  • 178 reviews 2.9/10 Comfort
  • 118 reviews 4.5/10 Breakfast
  • 44 reviews 1.3/10 Amenities

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