ibis budget Augsburg Gersthofen 1 star

Customer review rating (ALL Rating) 3.0/5 216 reviews

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Industriegebiet Nord, Senefelderstr. 17, 86368 GERSTHOFEN, Germany

Description

Hotel extras

  • Basic comfort at a bargain price

  • All-you-can-eat breakfast buffet for EUR 11.50/person

  • Verkehrsgünstige Lage zur A8

  • Kostenfreies WLAN im gesamten Haus - auch in Ihrem Zimmer

  • Kostenlose Parkplätze

Our accommodation(s)

Hotel location

ibis budget Augsburg Gersthofen

Industriegebiet Nord, Senefelderstr. 17
86368 GERSTHOFEN
Germany

GPS:48.43416, 10.86673

Telephone
Fax +49 821 2999830

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.0/5  216 reviews

TripAdvisor Rating  3.6/5  342 reviews

Customer review rating 0.5/5

Pana A. Families - Confirmed reviews ALL

Extremely dirty, there were other peoples hair in the bed, towels were not clean, too expensive for the service, emergency light was annoying

Customer review rating 4.5/5

Vencislav K. Families - Confirmed reviews ALL

Nice and clean. Nice staff, big parking and lots of shops around

Dear Vencislav K., Thank you very much for your kind words and positive rating! We’re glad you enjoyed the cleanliness, our staff, and the convenient location with ample parking and nearby shops. We look forward to welcoming you back to ibis budget Augsburg Gersthofen soon! Kind regards, D. Manel ibis budget Augsburg Gersthofen Team

Customer review rating 3.5/5

Ralph K. Solo - Confirmed reviews ALL

Üblicher IBIS Budget- Standard. Genügt mir problemlos zum Schlafen und Duschen. Aber das Zimmer war definitiv zu warm und aufgeheizt. Keine Klima = zwangsläufig offenes Fenster die ganze Nacht. Aber dadurch widerum zu laut (BAB).

Dear Mr. K., Thank you very much for your review and for sharing your experience at ibis budget Augsburg Gersthofen. We’re pleased to hear that you found our hotel clean and conveniently located, and that everything met your needs for a simple and comfortable stay. We’re sorry to hear, however, that the room temperature made your stay less pleasant. We understand that a lack of air conditioning can be challenging during warmer nights, and that opening the window can unfortunately lead to noise from the nearby road. Your feedback is very important to us and will be taken into account as we continue working to improve the experience for all our guests. We hope to welcome you again in the future under more comfortable conditions. Kind regards, D. Manel ibis budget Augsburg Gersthofen

Customer review rating 1.5/5

Jos M. Business - Confirmed reviews ALL

Tapijt in de zone van wasbak en douche is onhygiënisch. Er is geen airco en geen vliegenraam, wat insectenoverlast veroorzaakt. De branddeuren maken extreem veel lawaai.

Dear Mr. M., Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay did not meet your expectations. We take cleanliness and guest comfort very seriously, and your comments regarding the carpeted area near the washbasin and shower, as well as the lack of air conditioning and insect screens, have been noted. We will review these aspects with our housekeeping and maintenance teams to see how we can make improvements. We also apologize for the noise caused by the fire doors. We understand how disruptive this can be, especially for guests here on business, and will look into solutions to reduce the sound level. While we’re glad you found the booking process satisfactory, we clearly have areas to improve in terms of in-room comfort, cleanliness, and value for money. Your feedback is extremely valuable and helps us focus on where changes are most needed. Thank you once again for your honest review, and we hope we’ll have the chance to offer you a better experience in the future. Best regards, E. Hossam Reception Team ibis budget Augsburg Gersthofen

Customer review rating 3.5/5

Michael M. Families - Confirmed reviews ALL

An der Sauberkeit müsste noch gearbeitet werden. Dusche roch stark nach Kanal, lies nach Benutzung etwas nach. Frühstück hat sich gegen über vorigem Jahr etwas verschlechtert.

Lieber Herr M., vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke mitzuteilen. Es freut uns, dass Sie die Lage unseres Hotels mit der Nähe zu Lidl, Aldi und McDonald’s sowie die gute Erreichbarkeit von Augsburg positiv erwähnen. Gleichzeitig bedauern wir sehr, dass Sie mit der Sauberkeit und dem Zustand der Dusche nicht zufrieden waren – insbesondere der von Ihnen beschriebene Geruch entspricht keinesfalls unserem Standard. Auch Ihr Hinweis zum Frühstück nehmen wir ernst und werden diesen mit unserem Team besprechen, um hier wieder die gewohnte Qualität zu bieten. Wir hoffen, Sie geben uns bei Ihrem nächsten Besuch die Gelegenheit, Sie vollständig zu überzeugen. Mit freundlichen Grüßen Ihr ibis budget Augsburg Gersthofen Team

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Other web-users rate our hotel

  • 148 reviews 8.9/10 Location
  • 453 reviews 3.3/10 Room
  • 237 reviews 5.4/10 Service
  • 5 reviews 6.5/10 WiFi
  • 242 reviews 2.8/10 Cleanliness
  • 222 reviews 2.5/10 Comfort
  • 125 reviews 5.4/10 Breakfast
  • 67 reviews 1.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.