ibis budget Augsburg Gersthofen 1 star

Customer review rating (ALL Rating) 3.9/5 1,254 reviews

ALLSAFE approved hotel

Information message

ibis budget Augsburg Gersthofen
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+ 9 Services

Hotel extras

  • An ALLSAFE certified hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Augsburg Gersthofen

Industriegebiet Nord
Senefelderstr. 17
86368 gersthofen

Fax: (+49)8212999830

Check-in from 15h00

Check out up to 12h00


  • By plane

    MUNCHEN FJ STRAUSS At 90km / 55 miles

  • By plane

    MÜNCHEN At 80km / 49 miles

  • By car

    A8 EXIT 72 A-WEST At 2km / 1 miles

  • By train

    GERSTHOFEN At 1km / 0 miles

GPS:48.43416, 10.86673

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wi-Fi
  • Breakfast

One breakfast

Our accommodation(s)

Our guest reviews for
ibis budget Augsburg Gersthofen

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,254 reviews

TripAdvisor Rating 3.5/5

325 reviews

bad stay

Customer review rating 2.0/5

Ivan P. Business - 06/12/2021 Confirmed reviews ALL

The rooms were not so clean At hours 23-01 h music was loud in other rooms and not normal for house rules to not disturb other sleeping people. Tomorrow morning no warm water for shower.

Horrific experience. Stay away from this place.

Customer review rating 0.5/5

Ps Families - 30/07/2021 Confirmed reviews ALL

In covid times people trust accor brand to provide them a clean and disinfected rooms but this place was completely opposite. The toilet were not cleaned at all and had toilet and potty stains everywhere. The bathroom floor had lot of hairs on the floor. There was no one available to help. I called emergency numbers but they said they cannot reach hotel manager and cannot help me either from the time i checked in till next day morning 9am. I even mailed accor customer care and till date no one has responded back. I had to stay the night in an unclean room in covid times. This is highly unprofessional of accor of not even responding to my complaint.

Stop off location

Customer review rating 3.5/5

Matt Families - 07/08/2020 Confirmed reviews ALL

Easy booking, easy check in.

Family accommodation

TripAdvisor rating 4.0/5

bechsgaard2020 31/07/2020 TripAdvisor review

The first night the service was a bit lacking, but when we came back 2 weeks later, the service was just top notch. The young lady, helped us get a refund for that amount for breakfast. So we'll be happy to come again. Yours sincerely Family Jensen and our dog

Simple and OK

Customer review rating 4.0/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Check in easy stay ws ok compared to price paid

Booking through app went fine, but it would be nice to have an option to search along a route.

Customer review rating 4.0/5

Wouter Friends - 02/01/2020 Confirmed reviews ALL

I booked using the app and it's not possible to search hotels near the route. So it was a bit more work to first find out where I would end up in a couple of hours and to then find a hotel near that location. One more thing:The vending machine did not contain any beer any more. This happens and that's not a problem. However, the vending machine did not return the money on pressing the R-key.


Customer review rating 4.0/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Nice peacefull plase. Nice breakfast and nice reception workers.


Customer review rating 4.5/5

Matjaz Families - 07/11/2019 Confirmed reviews ALL


Pleasent and convenient stay

TripAdvisor rating 4.0/5

operationsmtrade Family - 05/11/2019 TripAdvisor review

Kind staff, nice hotel, conveniently located - in the vicinity there are two discounter markets, a fast food joint, a gas station. Enough parking, close to the highway. It was a nice base for exploring the 40+ km far legoland

Dirty, unclean, disgusting

Customer review rating 1.0/5

Gordon R. Business - 12/10/2019 Confirmed reviews ALL

Check in was easy and the location was ok but the room was very very dirty (I have taken photos) and there was electrical cables hanging out of the wall. Not an enjoyable stay at all!

Very good service.

Customer review rating 4.5/5

Anze Solo - 01/10/2019 Confirmed reviews ALL

Everything was perfect, except for non functional ('frozen') check-in machine, because of which I had to use emergency call and wake up poor guy to check me in.

Great place to stay.

Customer review rating 5.0/5

Liliya Families - 29/09/2019 Confirmed reviews ALL

We have stayed in this hotel numerous times and always get great service. Staff is always very attentive and makes us feel welcome. Rooms are clean and in great condition. Breakfast is fresh, with lots of choices. We are happy to recommend it to others.

Customer review rating 2.0/5

Anonymous Friends - 28/08/2019 Confirmed reviews ALL

Only 1 towel available,

simple - practical

Customer review rating 4.0/5

Anonymous Couples - 24/08/2019 Confirmed reviews ALL

My main critique point is that there is no indoor bike parking. The lady at the reception was helpful in addressing our needs.


Customer review rating 0.5/5

Aiste Families - 23/08/2019 Confirmed reviews ALL

It was terrible, firstly personnel, no English, no respect, does not try to help only barks orders. Secondly, environment, smoking guests and drinking beer next to entrance, shouting, etc.

Ok with some issues this time...

Customer review rating 4.0/5

Domen K. Families - 19/08/2019 Confirmed reviews ALL

All according to expectations, as I am there couple of times per year. But - this time - one of the rooms had strong cigarette smell (as I recall 327 but I am not any more sure...) - even I book 1 room for 2 and one for 3 persons, there was only 2 pillows in each room. - the front desk lady was very friendly.

Functional but not up to standards.

Customer review rating 2.0/5

Hans Families - 16/08/2019 Confirmed reviews ALL

Functional. But room not sufficiently clean and maintained. Check in / out good.

Very unfriendly personal at the reception!!!

TripAdvisor rating 1.0/5

GrandTour37206324287 Family - 07/01/2019 TripAdvisor review

I've been member and using many accor hotels for more than 10 years. Until our last stay we were very satisfied and accor hotels chain has always been our first choice when traveling. When we arrived the reception was empty, so I used the machine. When almost finished registering using the machine, he appeared and offered me to come to him. I refused, it's almost done anyway. The personnel behind the reception was very unfriendly, when we brought our luggages into the hotel, he demanded me to come to reception and in front of other guests accused me of intentionally giving false data and therefore paid less. Admittedly, I did the reservation several months ago and got the offer online from accor website, couldn't really remember why our price is less and I didn't really check again on the machine. But, there's nothing that we couldn't solve in a very friendly matter, I really wouldn't mind if we have to pay more. At the end of our very unfriendly and quite emotional conversation, it turned out the price we paid was already correct and he couldn't explain our bill, too. This guy really needs to improve his communication skill, such unfriendly personality doesn't belong to any hotel service and definitely not at the reception! On the next morning another staff was at the reception, but this time it's a very friendly tall german guy. The man could really learn from his colleague!

Business trip

TripAdvisor rating 5.0/5

Safari703735 Business - 17/08/2018 TripAdvisor review

Nice hotel, it's my second time i use ibis budget hotel, i recommend for a business and short trip, the staff are veey welcoming they help u a lot. The price is very affordable. The wifi internet is fast.

confy and affordable

TripAdvisor rating 4.0/5

mzgurean11 Family - 03/05/2018 TripAdvisor review

Affordable price, room correctly equipped. Good reception. Noises in the neighbor rooms or in the lobby sometimes disturbing. Noise isolation to improve a bit. Shower door needed a bit of repair, but still working.

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