ibis Augsburg Koenigsplatz

We were visiting Augsburg to attend the Canoe Slalom World Championships. The hotel was in a good location whereby we were able to walk (50 mins) or tram to the course. Also, just a short walk to the town centre for bars, restaurants and shops. The hotel room was basic but very clean and the maid attended every day to clean and change towels. The breakfast was plentiful with wide choices and different things added on some days. The hotel staff were friendly and polite especially the two guys in the evenings who also served drinks at the hotel bar. The hotel also benefitted from its own underground parking and was in a quiet location. All in all we enjoyed our stay and would use this hotel again.

Staff are extremely helpful and professional. Satisfying Breakfast with various food items and pleasant seatings in the cozy lobby. Room is small but has everything you need. More attention should be given to make AC colder.

This Ibis hotel met all our needs:- ensuite bathroom was spotlessly clean, neighbourhood was quiet, walking distance to the main town area. We were pleasantly surprised by the thoughtful and varied breakfast on offer every morning. There was only one minor pain point related to the plumbing - we discovered that if the water running in the shower would suddenly become very hot if the other person used the basin tap, or flushed the toilet. This means only one person can, safely, use the bathroom at any one point in time.

We arrived at the hotel just after 2pm and drove into the garage. We went up to the lobby to check in. We were asked our name and then told that check in was at 3pm! I have been an Accor Reward member for years and this was the first time I was not able to check in right away, very strange. So we wasted an hour then were able to check in. Room was o.k. but not the best Ibis we’ve been in. We were also charged at check in which was unusual as we normally pay at check out. The hotel was a short walk into town but not in a great area. We had planned to stay for two nights but we had to change that so the same day we told reception we would be checking out the next day. I understood that he had taken care of the credit for the second night but in the morning I had to go through a long process to explain this again and the receptionist took a long time to figure this all out. She also was a little impolite to another guest during this process. This was definitely not our best Accor experience. Not sure if this was a cultural difference in this area or what, just a disappointing experience.

It's an Ibis. It has a comfortable bed, ideal for gently resting ones head. It has four walls and working shower, without showing any spending-power. It claims to have sound-proof windows, it does not, as we could hear every time a tram went past our window. It's fine, you know what you're getting.