ibis Augsburg Hauptbahnhof

ibis Augsburg Hauptbahnhof 2 stars

Customer review rating (ALL Rating) 4.4/5 512 reviews

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Hotel extras

  • One public Internet terminal and free WIFI throughout the hotel

  • Fresh paninis available as a snack

  • Two public indoor car parks within walking distance

  • Two meeting rooms that can be combined

  • Ideal central location

ALLSAFE approved hotel

Hotel location

ibis Augsburg Hauptbahnhof

Halderstrasse 25
86150 AUGSBURG
Germany

Telephone +49 821 50160

Fax +49 821 5016150
  • By plane

    Augsburg Airport At 14km / null miles

GPS:48.365028, 10.88992

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Rendez vous

We serve drinks and refreshments, hot drinks and tasty snacks 24 hours a day. Please understand that our offer is limited due to the current situation.

Our accommodation(s)

All rooms at the ibis Augsburg Hauptbahnhof are nonsmoking and offer comfort and relaxation as well as the innovative Sweet Bed by ibis beds for a great night's sleep. Amenities include free WIFI, flat-screen TV with a wide range of Sky channels and desk.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  512 reviews

TripAdvisor Rating  3.5/5  739 reviews

Good location close to Railway station and City center

Customer review rating 3.5/5

Philippe Business - Confirmed reviews ALL

Nice and smart personnel ready to help. Good situation close to City center and Railway station. Room was OK with good bed but none air conditioning system (difficult to cool down the room with this hot summer !). No minibar to keep your drink/food cool enough. Shower is small. Breakfast had limited choices but with french famous croissants !

Dear Mr. C., We are very pleased that you took the time to review your visit with us at Ibis Augsburg Hauptbahnhof. Thank you for your positive remarks on the staff, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We would love to welcome you back. Best regards, The team of the ibis Augsburg Hauptbahnhof

Nice staff, but no air-conditioning!

Customer review rating 3.0/5

Hd Couples - Confirmed reviews ALL

The hotel is well locateds, friendly staff, room ok, but arriving in a heat-wave we got to fans and had to sleep with the windows open as there is no air-conditioning in the hotel. In winter this not a problem and I am it is a great place to stay, but when it is hot I cannot recommend booking.

Dear Mr. D., We are very pleased that you took the time to review your visit with us at Ibis Augsburg Hauptbahnhof. Thank you for the positive remarks on the staff, and also for your critique regarding the missing air condition. We assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the ibis Augsburg Hauptbahnhof

GOOD location,

Customer review rating 0.5/5

A T. Couples - Confirmed reviews ALL

The staff were really helpful, and the location a mere 3 mins from the station couldn't be bettered. Howevr, the reason for the appaling rating (the worst I have ever given) is that we were woken at 11pm by a cleaner doing he carpets outside our room. At 11 at night. Determined to ensure that no one could sleep?? 100% unacceptable. E have travelled extensively, but have never stayed in a hotel which Thought it was acceptable to clean loudly at night, when the whole point of staying in a hotel is to have a decent night's sleep.

Dear Ms. T., We would like to offer our sincere apologies for the behaviour of the cleaner. That is unacceptable. Please rest assured that we will take steps - and we will make sure that negative experiences are a rare exception in the future. We feel very bad for the inconveniences you had to deal with! Now we would like to ask you to give us another chance. We very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, The team of the ibis Augsburg Hauptbahnhof

Well located and clean

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Well located, just a few meters away from the station and within walking distance to the city centre. Modern building. Room very simple and with no air conditioned. Inflexible check-in time.

Dear Mr. M., We are very pleased that you took the time to review your visit with us at Ibis Augsburg Hauptbahnhof. Thank you for your feedback, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We would love to welcome you back. Best regards, The team of the ibis Augsburg Hauptbahnhof

Good benefit x costs ratio

TripAdvisor rating 4.0/5

IgorMartins42 Business - TripAdvisor review

I like my experience at the hotel. The employees are very kind and sympathetic. I just thought the apartment was slight, different from the other Ibis hotel I have been to. But the price was better in comparison with other hotels in Augsburg. And I could pay using my le club points.

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Other web-users rate our hotel

  • 327 reviews 9.4/10 Location
  • 469 reviews 4.7/10 Room
  • 354 reviews 9.6/10 Service
  • 9 reviews 6.5/10 WiFi
  • 355 reviews 2.7/10 Comfort
  • 185 reviews 8.2/10 Cleanliness
  • 183 reviews 8.8/10 Breakfast

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