ibis budget Lyon Saint Genis Laval 2 stars

Customer review rating (ALL Rating) 3.5/5 475 reviews

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Description

Hotel extras

  • Free indoor parking

  • Close to the Saint Genis 2 Shopping Center

  • Close to Lyon Sud Hospital

  • At the A450 highway exit

  • 24-hour reception

Our accommodation(s)

Hotel location

ibis budget Lyon Saint Genis Laval

165 routes des Vourles
69230 SAINT GENIS LAVAL
France

GPS:45.676691, 4.787393

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  475 reviews

TripAdvisor Rating  3.2/5  309 reviews

Customer review rating 5.0/5

Michael P. K. Business - Confirmed reviews ALL

Very clean , quiet hotel woth great hospitality and staff

Dear Michael, Thank you very much for your perfect rating and kind feedback. We are delighted to know that you enjoyed the cleanliness, the quiet atmosphere, and the hospitality of our team. We look forward to welcoming you again on your next visit to Lyon. Kind regards, The ibis budget Lyon Saint-Genis-Laval team

Customer review rating 1.5/5

Christof T. Families - Confirmed reviews ALL

we booked two rooms. the person at reception desk was very nice. then moving to the room was like waking up. dirty stairways and corridor, room smelling from humidity or fungus, and cigarrete. the only good part is that it is possible to open the window. the shower curtain was cutted to short in with, making it impossible to close it all around and consequently wetting the floor or the very small bathroom.

Hello Mr. T., Thank you for taking the time to share your experience following your stay at ibis budget Lyon Saint-Genis-Laval. We are truly sorry that your stay did not meet your expectations. We take your comments regarding the cleanliness of common areas, the condition and odor of the rooms, and the bathroom equipment very seriously. These issues do not reflect our usual standards and have been immediately reported to our housekeeping and maintenance teams for corrective action. We are, however, pleased that you appreciated the welcome at the reception and that you were able to open a window in your room. Your feedback is valuable and will help us improve the quality of our services for future guests. We hope to have the opportunity to welcome you again under much better conditions. Best regards, The team at ibis budget Lyon Saint-Genis-Laval

Customer review rating 5.0/5

Alice K. Families - Confirmed reviews ALL

Clean, silent, good quality for the price

Thank you, Alice, for taking the time to share your feedback. We are delighted that you appreciated our clean and quiet hotel, as well as the good quality for the price. We would be very happy to welcome you and your family again soon! The team of Ibis budget Lyon Saint Genis Laval

Customer review rating 0.5/5

Hitachi M. Business - Confirmed reviews ALL

to old need a refreshment

Dear M., Thank you for taking the time to share your feedback. We are very sorry that your stay did not meet your expectations and that the room felt outdated. Please be assured that renovation works are planned to improve the comfort and overall quality of our hotel. We hope to have the opportunity to welcome you again and provide you with a much better experience. The team of Ibis budget Lyon Saint Genis Laval

Customer review rating 4.5/5

Iman E. E. Families - Confirmed reviews ALL

The room was clean and tidy only one notice the AC has to be cleaned

Dear Iman, Thank you very much for your kind words regarding the cleanliness and tidiness of your room. We also note your remark about the air conditioning, and we will ensure it is checked and cleaned to maintain our standards. We hope to welcome you again soon for another pleasant stay. Best regards, The Ibis Budget Lyon Saint-Genis-Laval Team

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Other web-users rate our hotel

  • 159 reviews 8.8/10 Location
  • 496 reviews 2.9/10 Room
  • 361 reviews 9.1/10 Service
  • 301 reviews 2.4/10 Comfort
  • 256 reviews 2.2/10 Cleanliness
  • 146 reviews 7.3/10 Breakfast
  • 120 reviews 1.2/10 Vibe
  • 112 reviews 1.8/10 Amenities

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