ibis budget Lyon Saint Genis Laval 2 stars

Name: ibis budget Lyon Saint Genis Laval
Address: SAINT GENIS LAVAL, 69230, FRANCE
Telephone: (+33)8/92683124
Rating: 3.9

Customer review rating 3.9/5 1,656 reviews

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+ 9 Services

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I do not benefit from advantages
I can take advantage of the Members' rate

ibis budget Lyon Saint Genis Laval

Smart choice economy hotel, open to everyday adventurers

My team and I are delighted to welcome you to the ibis budget Saint Genis Laval, located in the heart of a residential neighborhood. Just 15 minutes from the center of Lyons, ideal for a business trip or a family stay en route to your vacation.

Philippe HUET, Hotel Manager

The ibis Budget Lyon Saint-Genis-Laval (former Etap Hotel) is conveniently located south of Lyon at exit 6 of the A 450 highway and close to the A6 and A7 interchanges. 5 km from the Lyon South Hospital (direct by Bus 17), the Lyon Aquarium, the Museum of Confluences, 10km from Place Bellecour (BUS C10), Matmut Stadium and Halle Tony Garnier. This budget hotel has 57 air-conditioned rooms, equipped with WiFi and private/free parking.

The capital of French gastronomy, Lyon is a must-see for your business and leisure stays. From the hotel, discover the city center of Lyon, a UNESCO World Heritage Site: Old Lyon and its Traboules, the Notre-Dame de Fourvière Basilica, Halles de Lyon-Paul Bocuse and the famous Lyon corks for a gourmet stop

Hotel extras

Free indoor parking
Close to the Saint Genis 2 Shopping Center
Close to Parc des Vallières
At the A450 highway exit
24-hour reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI in the communal areas
- WIFI in your room
Free closed car park
Accessibility for people with reduced mobility
- Rooms for guests with reduced mobility- Contact the hotel
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning

Breakfast
Snack & beverage machine

Hotel location

ibis budget Lyon Saint Genis Laval

165 routes des Vourles
69230
saint genis laval
france

Tel: +33892683124

Fax: (+33)4/72670238

Contact email

Check-in from 12h00

Check out up to 12h00

By plane
LYON SAINT EXUPERY At 35km / 21.75 miles
By car
A7 SORTIE A450 At 0.1km / 0.06 miles

GPS :45.676691, 4.787393

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

Max. number of persons: 3
Area: From 9 m² / 97 sq ft

Wireless internet in your room
Business Desk

DOUBLE - Room with a large bed for 2 people

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Wireless internet in your room
Business Desk

TWIN - Room with twin beds.

Max. number of persons: 2
Area: From 9 m² / 97 sq ft

Wireless internet in your room
Business Desk

Rooms

.Bad service

Mr R. B. Business - 09/03/2020 Confirmed reviews ALL

As a member why should I pay full publishing fair when I called you in advance that my good car was declined by your system . I paid the hotel with the same card

Dear Guest, Thank you for taking the time to share your feedback We are sorry that you had a problem with your bank card, but we are not responsible for this. Sincerely,

One night

Andrius Couples - 09/03/2020 Confirmed reviews ALL

I only stayed there for one night after a long day of driving, so the bed was comfortable and the room was nice.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

R. Business - 14/01/2020 Confirmed reviews ALL

Dust all over Room was dirty , dust and smell I had to open the window. When I asked the chamber maid she had to go to the reception and in front of me she wrote a note and order them not offer me a room and she wrote the room numbers clean and ready to use not to be given to me and I have seen a number like 307 . She was acting like she is the sale and market manager of the hotel . May be she is a chamber maid and sales and marketing manger if she can access the reception desk and tell them what to do in front the client . I have been using your hotel for many year I have spent thousands staying with you . But this time I regret to be there because of unprofessional task given to the chamber maid cleaner

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Lyon Saint-Genis-Laval. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great value for money

Simon Solo - 27/08/2019 Confirmed reviews ALL

Pleasant stay, it was nice to have air conditioning and breakfast was good. Hotel was extremely hard to find as I was travelling at night. Took me 1.5 hours to locate it.

Excellent for a stop-over, good parking, breakfast good room comfortable if a little small.

Richard B. Couples - 27/05/2019 Confirmed reviews ALL

We have stayed here before, over 3 years ago and member of staff remembered us! Slight reservation the room smelt a little musty.

Dear RICHARD B., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lyon

Anonymous Couples - 12/05/2019 Confirmed reviews ALL

Simple

The hotel was less well "kept" that other Ibis Budget hotels where I have been

Anonymous Couples - 15/04/2019 Confirmed reviews ALL

Rooms were "old", the last brush of fresh paint must have been years ago. There was all kinds of stuff packed in the staircase to the floors. There was no hair dryer in the room. The room was rather small. There were not enough electricity sockets in the room (just on 1 side of the bed).

Dear FELIX M., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Saint-Genis-Laval. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Break-for-the-night

Cornelis T. Couples - 13/01/2019 Confirmed reviews ALL

only a break-for-the-night

Dear CORNELIS T., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good for short stays

Liat Families - 24/10/2018 Confirmed reviews ALL

we came with a baby, and the room we got on the second floor with no elevator. when we left there was nonone to help us with the luggage... accept that it was very clean, quiet and good value for the price

Dear LIAT L., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great value and very friendly reception on the night of arrival

Anonymous Families - 29/09/2018 Confirmed reviews ALL

The staff was friendly and nice despite the late check-in. I should also add that it was Marta from Ibis Lyon-Est who searched the database and reserved the room at St Genis Laval for us, as we had driven to the hotel and she informed us it is full, so great network of service in the entire group. The room is clean. Other than bath towel and a foot towel, would be good if there is a hand towel as well; but I understand it is all about the budget. Keep up the good work.

Dear JUDY L., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

breakfast

K..a Couples - 02/09/2018 Confirmed reviews ALL

As always friendly welcome by the staff. Cosy rooms Sinds it's mostly for one night I felt comfortable in the hotel Beds were clean and fresh I really recommend this hotel. I'll stay next time I'm in lyon area's

Nice hotel

mary782018 Family - 15/08/2018 TripAdvisor review

Nice hotel of our way too South of france for Just one night. Breakfast was more than enough, we even toke coffee with us for the rest of our trip. Next year we will be back if we go on our holiday. ..

Correct but could be improved

Antonio Families - 07/08/2018 Confirmed reviews ALL

It was all correct, clean, good air conditioning, good attention on reception (maybe english could be improved), but also showed needed renovation, needed an elevator for the luggage and needed to take car of the details (dirty shower curtains makes you think)

Dear ANTONIO M., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Saint-Genis-Laval. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Polite service lovely clean cool room

Jocelyn Families - 31/07/2018 Confirmed reviews ALL

Very helpful service and clean room

Dear DAVID M., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

L. Business - 28/06/2018 Confirmed reviews ALL

Super

Dear CORINNE L., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice

Bijou M. Families - 17/01/2018 Confirmed reviews ALL

Nice place to be

Dear BIJOU m., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business stop over

Ian Business - 25/11/2017 Confirmed reviews ALL

The reception staff were polite and friendly. The hotel felt secure and was clean and tidy. Bathroom was a bit too small. The toilette was too close to some selves and the sink.

Never ever again

Angela D. Families - 10/10/2017 Confirmed reviews ALL

My son who is my carer booked our accommodation on the 5th July, he requested a twin bedded room for a disabled person, our request was acknowledged and confirmed. We even emailed Saint Genis Laval direct to ensure there would be no problems. We left our home near Brighton at 2.30 a.m. in the morning arriving at the Ibis at 4.45 p.m. having completed a 14 hour journey we were greeted by the receptionist, who reluctantly stopped chatting to a colleague, she informed us that they had NO twin bedded rooms for disabled people on the ground floor, the only twin bedded room they could offer us was on the first floor. We were told there was NO lift, the only access being a staircase. My son visited the room, and on his return told me that there was just no way I’d be able to cope. On arriving at the friends we’d come to see they were so appalled at what the hotel was offering they insisted we stay with them. IN VIEW OF THE ABOVE I DIDN’T STAY THERE AND NEVER WILL CONSIDER DOING SO. Hopefully my host has obtained a refund of the money that was taken from me when the booking was made back in July.

Dear ANGELA D., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Saint Genis Laval. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Goo hotel to rest on a radtrip

Anonymous Couples - 12/06/2017 Confirmed reviews ALL

The hotel was good to as a rest point during a long road trip. The only things was the air conditioning made a lot of noise and the pillows where a little bit flat and uncomfortable. for the rest everythings was good, the room was clean and the bathroom also.

Anonymous Business - 31/03/2017 Confirmed reviews ALL

The hotel is very clean and staff extremely friendly. Perfect for a business trip in St Genis Laval.

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