ibis Lyon Gerland Rue Mérieux Hotel 3 stars

Customer review rating 4.2/5 2,527 reviews

#ALLSAFE Accor

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ibis Lyon Gerland Rue Mérieux
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Room 1

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Hotel extras

  • Parking equipped with a charging station for electric vehicles

  • 5 minutes from the Halle Tony Garnier

  • 2 minutes from Matmut Stadium, home to the Lyon OU rugby team

  • Varied dining options near the hotel

  • 5 minutes from the Musée des Confluences

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 bar(s)
Leisure and activities
  • Clay tennis court (Nearby)
Business services
  • Web corner
Information message

Hotel location

ibis Lyon Gerland Rue Mérieux

246, rue Marcel Merieux
69007
lyon
france

Tel: +33472726363

Fax: (+33)4/78721530

Check-in from 12h00

Check out up to 12h00

  • 17 :  METRO B STADE DE GERLAND

  • 32 :  T1 ENS LYON

  • By plane

    LYON SAINT-EXUPERY At 25km / 15.63 miles

  • By train

    LYON PART DIEU At 15km / 9.38 miles

GPS :45.729134, 4.830065

Our accommodation(s)

Welcome to our ibis rooms with warm tones and welcoming decor. Get a good night's sleep in our "sweet bed by IBIS" beds under a plush, cozy comforter and unwind with the Canal+ and beIN sports TV bundle.

Room with 1 double bed equipped with the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
Rooms

Our restaurants and bars

BAR

Non contractual photo

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Lyon Gerland Rue Mérieux

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,527 reviews

tripadvisor

TripAdvisor Rating 3.5/5

425 reviews

Too hot in the room

Customer review rating 4.2/5

Anonymous Couples - 24/08/2020 Confirmed reviews ALL

AC was not working properly. Lyon in the middle of August, during a heatwave. Did not sleep at all because it was simply too hot in the room on the last floor of the building.

Dear PIERRE G., Thank you for taking the time to tell us about your experience at the ibis Lyon Gerland Rue Mérieux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Baptiste Adjoint de direction

Good location close to the office

Customer review rating 4.2/5

Gustavo Business - 12/03/2020 Confirmed reviews ALL

Good experience at the hotel. Recommendation: is possible to add a fitness room?

Dear GUSTAVO S., We very much appreciate your comments regarding your stay at the ibis Lyon Gerland Rue Mérieux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baptiste Adjoint de direction

Satisfaite

Customer review rating 4.2/5

Anonymous Business - 21/09/2019 Confirmed reviews ALL

Satisfaite

Great location

TripAdvisor rating 3.5/5

Homegrowen Couples - 13/09/2019 TripAdvisor review

If you are looking for somewhere quiet away from the main city centre then this is ideal. Easily accessed by car and with free parking. Also metro and tram stops are only 300 metres way. Staff are friendly, beds are so comfortable and breakfast is good too

not . very good

Customer review rating 4.2/5

D Business - 09/09/2019 Confirmed reviews ALL

The room was right near the elevator and also facing the street. it was very noisy and very annoying when trying to sleep.

Dear DHAWAL B., Thank you for taking the time to tell us about your experience at the ibis Lyon Gerland Rue Mérieux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Doucet Baptiste Adjoint de direction

Bad experience

Customer review rating 4.2/5

Houssem Business - 06/09/2019 Confirmed reviews ALL

I arrived around midnight and upon arrival, I realized that my reservation (of 3 nights) was canceled when I was on the plane. The person who did the check-in was kind enough to give one room and to give me the option to stay one night (instead of 3) with the checkout at 2 pm. I realized that my room was the only renovated room in my area on the floor. I woke up in the morning with a lot of noise coming from the neighboring rooms where there is "construction" and people are working to renovate them. From 12.30 to 1.30, I was called at least 4-5 times to (1) decide if I am leaving or no. (2) to leave the room when I was pissed off of the calls received. The final call I received was a "warning" if I won't leave the room, I will be charged for the second night. I expressed that how come I have been 5 times to leave the room while I was given the time till 2pm. then, the lady informed that she doesn't have the information that I am given a late checkout till 2pm. Finally, It was a so bad experience

Dear HOUSSEM E., Thank you for taking the time to tell us about your experience at the ibis Lyon Gerland Rue Mérieux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Doucet Baptiste Adjoint de direction

Polite and friendly

Customer review rating 4.2/5

Daniel G. Friends - 14/07/2019 Confirmed reviews ALL

The hotel does the the job, you can sleep in a comfortable bed, you can have breakfast which was fairly priced.

Dear DANIEL G., We very much appreciate your comments regarding your stay at the ibis Lyon Gerland Rue Mérieux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baptiste Doucet Adjoint de Direction

Trip in Lyon

Customer review rating 4.2/5

Damien Business - 05/07/2019 Confirmed reviews ALL

Very good hotel.

Dear DAMIEN D., We very much appreciate your comments regarding your stay at the ibis Lyon Gerland Rue Mérieux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baptiste Doucet Adjoint de Direction

A nice stay

Customer review rating 4.2/5

D. Families - 24/06/2019 Confirmed reviews ALL

Everything was going well. The bed was very comfortable. We could see fireworks from our window, which was a real surprise!

Customer review rating 4.2/5

Glen S. Friends - 08/06/2019 Confirmed reviews ALL

Excellent service.

Nice experience and amazing staff

Customer review rating 4.2/5

N. R. Business - 08/05/2019 Confirmed reviews ALL

Basic hotel with a little touch of style. Super, super clean and the bed was really confortable. Good breakfast with lot of choice. And over the top, AMAZING, AMAZING staff !! From the different hostess at the reception, the very nice guy who take care of the lunch area up to the housekeepers, everybody contribute to make me feel welcome. Thank you everybody.

Customer review rating 4.2/5

Kemirembe K. Friends - 17/04/2019 Confirmed reviews ALL

It was more than expected. Comfortable sleep. Though rooms are too small.

OK location, excellent breakfast, poor quality of service

Customer review rating 4.2/5

Pa Business - 18/03/2019 Confirmed reviews ALL

It was overall OK.However, at the end of my stay, I wanted to pay cash, but I was told I had been already checked out by mistake and my credit card debited. Checkout occurred around 9 am. I am still wondering how you can check out people by mistake...

Dear PAOLO A., Thank you for taking the time to tell us about your experience at the ibis Lyon Gerland Rue Mérieux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Baptiste Doucet Adjoint de direction

Restful stay in a quiet hotel

Customer review rating 4.2/5

Anonymous Business - 15/03/2019 Confirmed reviews ALL

Quiet environment, good service and breakfast

Dear MATHIAS G., We very much appreciate your comments regarding your stay at the ibis Lyon Gerland Rue Mérieux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baptiste Doucet Adjoint de direction
Customer review rating 4.2/5

Ekaterina Business - 04/03/2019 Confirmed reviews ALL

Тout est super

Business Trip in greater Lyon area

Customer review rating 4.2/5

Sr J. Business - 04/10/2018 Confirmed reviews ALL

The staff was very congenial and helpful and the location of the hotel is very convenient for my business affairs. I was given a ground floor room, which is typically fine. Unfortunately, the room was quite warm and the air conditioning did not function well, nor could the windows be opened. This made sleeping a bit uncomfortable.

Good service and cleanliness, but issue with temperature in room.

Customer review rating 4.2/5

Anonymous Business - 15/07/2018 Confirmed reviews ALL

Everything was good, but the temperature adjustment in the room did not work at all.

Dear MICHAEL W., Thank you for taking the time to tell us about your experience at the ibis Lyon Gerland Rue Mérieux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Baptiste Doucet Adjoint de direction

Perfect

Customer review rating 4.2/5

Pyc Business - 06/07/2018 Confirmed reviews ALL

Perfect

Dear PIERRE-YVES C., We very much appreciate your comments regarding your stay at the ibis Lyon Gerland Rue Mérieux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baptiste Doucet Adjoint de direction

A pleasant stay.

Customer review rating 4.2/5

Debbie R. Business - 01/07/2018 Confirmed reviews ALL

The bedroom was clean and agreable, the air conditioning much appreciated, and the staff kind and friendly.

Dear DEBRA R., We very much appreciate your comments regarding your stay at the ibis Lyon Gerland Rue Mérieux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baptiste Doucet Adjoint de direction

very well located, great value for money

Customer review rating 4.2/5

Julian Families - 22/06/2018 Confirmed reviews ALL

good as ever. helpful staff for parking. My problem with this hotel is linked to the website booking. I have to call to verify if triple rooms available, book a double on line, call again to confirm triple room against reservation. Why can't i just reserve a triple for my wife and daughter (10) on the website?

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