hotelF1 Lyon Solaize (renovated) 1 star

Customer review rating (ALL Rating) 3.2/5 604 reviews

Hotel extras

  • A friendly and very welcoming team

  • 24/7 reception desk

  • Quiet recently renovated hotel

  • Secure parking with video surveillance

  • ALLSAFE label

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

hotelF1 Lyon Solaize (renovated)

RN 12, Le Rieux
69360 SOLAIZE
France

GPS:45.637695, 4.823685

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.2/5  604 reviews

TripAdvisor Rating  2.0/5  73 reviews

Good night stay ,

Customer review rating 3.5/5

Cees D. W. Couples - Confirmed reviews ALL

This was the first time we stayed in an F1hotel. And to be honest the last time. For the price we could not expect 5stars hotel . The evening we checked in the manager was friendly .quick gave us good service , we were pleased to have a disabled place close to the entrance . Room was clean , just renovated with good quality bath equipment . However in the morning when we wanted a coffee for a breakfast the milk in the machine was empty , and the girl behind the desk was too busy on her mobile to put a sign on the coffee machine or fill it up ,or to clean the tables where people just had breakfast . This totally lack of service we did not expect .

Dear CORNELIS DE w., We very much appreciate your comments regarding your stay at the hotelF1 Lyon Solaize (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Normal stay

Customer review rating 2.5/5

Haffid H. Solo - Confirmed reviews ALL

The hotel use to provide towels for shower but this time there is nothing !!! Thank you

Dear HAFFID H., Thank you for taking the time to tell us about your experience at the hotelF1 Lyon Solaize (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

well located, noisy

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

A little bit noisy. The common toilets were a bit dirty (not staff fault but more incivil customers) -> perhaps more toilets at disposal could be a big plus. Good the parking is watched under camera

Dear ALFONSO F., Thank you for taking the time to tell us about your experience at the hotelF1 Lyon Solaize (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad night

Customer review rating 1.0/5

Han Y. C. Business - Confirmed reviews ALL

I had trouble sleeping all night because of a small bug in my bed (I don't know what kind of bug), and I got up numerous times during the middle of the night to scratch the itch and get numerous red bites on my body. I can provide a larger bug that I found on my pillow after I woke up from the itch. There were several smaller ones, but I didn't take pictures because is hard to see them. As for the redness on my body, I can't post a photo because it's on my body.

Dear HAN YI c., Thank you for taking the time to tell us about your experience at the hotelF1 Lyon Solaize (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Budget is fine but personal may have an ethics problem.

Customer review rating 2.0/5

Gaspar A. Families - Confirmed reviews ALL

Good location, nice price, but I had a bad feeling about the persons in charge at reception. At check in (8:30 pm) I was charged with a tax of 1.6 EUR. Not sure why that was not in the original bill. Additionally, the person at check in said he had no change of 2 EUR, so he kept the change. In the morning I wanted a coffee (1.5 EUR), and the person at reception again said no change. This time I could not believe this any more so I left without change. It is a shame how less than 1 EUR cam ruin an experience as it makes you believe that they do it on purpose. Are they not payed enough to have a reasonable living that they need to fall in these tricks?

Dear GASPAR A. RIUS, Thank you for taking the time to tell us about your experience at the hotelF1 Lyon Solaize (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 238 reviews 6.5/10 Location
  • 651 reviews 3.8/10 Room
  • 294 reviews 7.8/10 Service
  • 11 reviews 1.6/10 WiFi
  • 393 reviews 2.6/10 Comfort
  • 323 reviews 4.4/10 Cleanliness
  • 92 reviews 3.5/10 Breakfast
  • 73 reviews 2.2/10 Amenities

Powered by Trustyou

All our hotels in Solaize