ibis budget Lille Ronchin 2 stars

Customer review rating (ALL Rating) 4.0/5 330 reviews

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Description

Hotel extras

  • 3 min by car from the Grand Stade Pierre Mauroy

  • 5 min by car from the center of Lille

  • Secure closed parking lot

  • Terminal for ordering food for delivery to the hotel

  • Full breakfast from 6:30 am

Our accommodation(s)

Hotel location

ibis budget Lille Ronchin

104, Rue Louis Braille
59790 RONCHIN
France

GPS:50.604641, 3.097159

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  330 reviews

TripAdvisor Rating  3.5/5  288 reviews

Relatively cheap but very small and in need of a refresh

Customer review rating 2.5/5

Fred Families - Confirmed reviews ALL

Relatively cheap stay 10 mins drive from Lille. Room is tiny similar to a cabin on a ferry. No aircon or fan.

Dear ZIGMOND S., Thank you for taking the time to tell us about your experience at the ibis budget Lille Ronchin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

one night stay

Customer review rating 4.0/5

Vincent Couples - Confirmed reviews ALL

Arrive late at night and found that automated check-in system. Room was clean and had good rest. I met the staff in the morning for breakfast. Very friendly.

The most basic hotel I have even been in

Customer review rating 1.5/5

Mike Friends - Confirmed reviews ALL

Tiny hot room with dirty brown water out the taps and no amenities in the local area very disappointing. The tap, toilet and shower all flowed with a stinky yellow water which left the room with an aroma of sewage

Don’t go!!

Customer review rating 0.5/5

Nasser E. A. Families - Confirmed reviews ALL

Myself, my wife and my daughter have been travelling around Europe for 20 days and we stayed in multiple ibis across the continent, including the UK. We had wonderful stays in all other Ibis and costumer service was really good and really helpful, unfortunately we did not feel welcomed in Ibis Budget Rochin in Lille and our stay was horrible, we could not wait for it to end!! The pictures on the website did not meet the actual hotel, it’s very far away from the city so you have to get a bus for 20 min and then a metro for 10min. The hotel it self it’s very old, the rooms are so small so I would definitely not recommend for a family, the shower is already super hard to take a proper shower from how small it is, the corridors smell like cigarettes so you can definitely tell there’s people smoking in the rooms, there’s no lifts so if you have lots of suitcases (like we did, and we had to stay on the 3rd floor) you have to go up a lot of stairs). We had to pay for the breakfast at the hotel which was 8.5€ each because there’s nothing around in the neighbourhood to eat, very poor breakfast, not many options available and everything seamed quite old. There’s one guy in the reception which was really nice from Morocco but the other others you could see that they didn’t want you there at all, we didn’t welcome or comfortable. We aspect more as it’s a Accor hotel and we loved our past experiences in the other premises, in our opinion this place should be closed! Plus, as we are ALL member we got in contact to see if they could help us to move to another hotel. Their answer was: “Nothing that we can do but we will address that to the staff members of the hotel” nobody has spoken to us and what is the point of being a member?! It is only for the discount?! I thought of being member of something or a club means that your loyal and they take in consideration what you say but means that being part of ALL is just a matter of getting discount through the website that is not even accurate.

Correct

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Propre Petit dej correct

Dear GREGORY P., We very much appreciate your comments regarding your stay at the ibis budget Lille Ronchin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 126 reviews 8.1/10 Location
  • 332 reviews 4.9/10 Room
  • 270 reviews 8.5/10 Service
  • 5 reviews 6/10 WiFi
  • 216 reviews 3.7/10 Comfort
  • 132 reviews 7.6/10 Breakfast
  • 129 reviews 7.2/10 Cleanliness
  • 51 reviews 1.3/10 Amenities

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