ibis budget Versailles Trappes

ibis budget Versailles Trappes

Customer review rating (ALL Rating) 3.9/5 195 reviews

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Hotel extras

  • Hotel renovated in 2020

  • A warm 24-hour welcome

  • Free enclosed and secure car park

  • Near the Palace of Versailles, Beltoise Circuit and France Miniature

  • Air conditioning

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Versailles Trappes

Centre de Vie Immoparc, RN 10
78197 TRAPPES
France

GPS:48.766309, 1.974342

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast Non contractual photo

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  195 reviews

TripAdvisor Rating  3.0/5  176 reviews

absolutely awful - did not feel safe at all

TripAdvisor rating 1.0/5

Kelly R TripAdvisor review

we arrived after a long drive from the UK we were given the key code to the triple room i had booked, but once inside found that someone else had not only already been given our room, but that they were still occupying it! we were able to walk in whilst all their belongings were in there...complete with all of their prescription medications lying around the room! we were then given a second code for a second room - this was inappropriate as it only had a double bed. so i complained again the third code and room we were given was a twin room, this time the window lock was broken and the window overlooked a low, flat roof, that could easily allow someone access to our room if they wanted. it also appears that it is not possible to lock the room from the inside (if you have the key code, you are able to gain access) and we absolutely did NOT feel safe at this hotel, so we found an alternate hotel nearby for our trip away this was the worst hotel experience i have ever encountered. not only was my booked room 'given away' to another guest, but for there not to be anything preventing us being given their door code, was totally unacceptable. luckily for the people occupying 'my' room, myself and my fellow traveller are honest people...it really could have been anybody that went in to that room

Clean hotel

Customer review rating 4.0/5

Tony B. Friends - Confirmed reviews ALL

Overall the hotel and staff were very good. The main problem we encountered was the preauthorisation payment. This is unnecessary, confusing and should be removed immediately. The staff were very helpful with this but I had 2 payments showing on my credit card for the same booking until we checked out in the morning. Ibis had my credit card to secure the booking and so did not need another form of security for payment in preauthorisation. My suggestion, remove this immediately, B&B hotels don't ask for this. Compensation for the stress caused when booking in would be appreciated. Kind regards Tony

Absolutely terrible place! Never again!

Customer review rating 0.5/5

C Couples - Confirmed reviews ALL

On arrival there was absolutely no parking had to park out on the road which I did not feel safe about. There were people sat out the front smoking weed.The person at reception couldn’t speak any English and it took a while for us to check in. Once we got into our room we realised the window lock was broke off and we were on the ground floor so it was easy for someone to break in. Their was also no lock on the inside of the room on the door. The bed was filthy hairs everywhere and stains. It was the most uncomfortable bed we’d ever slept in. Not that we got much sleep as we were kept up by something being thrown at the window and then a large group of men in the hotel talking very loudly, arguing and slamming doors untill around 4am. The whole place smelt of smoke and was noisy the whole time we were there. Certainly wouldn’t return there and wouldn’t ever bring children there. Really horrible experience.

Convenient location for our trip

Customer review rating 3.5/5

Luci N. Friends - Confirmed reviews ALL

We stayed 2 nights. Room was clean. Not enough pillows

Madame, Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Versailles Trappes. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

Budget Stay

Customer review rating 3.0/5

Nima Families - Confirmed reviews ALL

It's worth the money you spend, but you should not expect too much from it.

Madame/Monsieur Z., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Versailles Trappes. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

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Other web-users rate our hotel

  • 59 reviews 6.4/10 Location
  • 189 reviews 4.9/10 Room
  • 107 reviews 7.9/10 Service
  • 113 reviews 3.7/10 Comfort
  • 90 reviews 4.9/10 Cleanliness
  • 45 reviews 5.7/10 Breakfast
  • 23 reviews 2.2/10 Amenities

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