ibis budget Versailles Trappes

TripAdvisor rating 3.0/5 168 reviews
ibis budget Versailles Trappes
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Room 1

Number of guests
Children's age

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ALL - Accor Live Limitless

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Languages spoken at the hotel
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Versailles Trappes

Centre de Vie Immoparc
RN 10
78197
trappes
france

Tel: +33892683266

Fax: (+33)1/30506425

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 37km / 22 miles

  • By car

    A6 suivre A13 puis N10 At 0km / 0 miles

  • By train

    GARE At 4km / 2 miles

GPS :48.766309, 1.974342

Our accommodations

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room

TWIN - Room with twin beds.

  • Max. number of persons: 2
  • Wireless internet in your room

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Area: From 13
  • Wireless internet in your room

Our guest reviews for
ibis budget Versailles Trappes

100% genuine reviews from our guests

Find out more

ALL Rating 3.5/5

875 reviews

tripadvisor

TripAdvisor Rating 3.0/5

168 reviews

Low price, low quality

Customer review rating 3.5/5

Anonymous Solo - 02/12/2019 Confirmed reviews ALL

The room was big enough for a solo traveler. I was surprised to find the sink near the bed instead of in the bathroom, nothing wrong with it, just surprised. The shower canal was not properly washed and at some point, the water started to flood. There is no noise canceling between walls, i could hear my neighbors very clearly.

in serious need of maintenance work

Customer review rating 3.5/5

Andrew G. Business - 30/10/2019 Confirmed reviews ALL

Nice staff. This hotel is worn out. Windows do not keep out the road noise. The staircase and halls were dirty. The bathroom was worn and stained. This hotel needs maintenance

Dear ANDREW G., Thank you for taking the time to tell us about your experience at the ibis budget Versailles Trappes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Quiet, comfortable, but bathrooms need some attention

Customer review rating 3.5/5

Rob D. Families - 12/08/2019 Confirmed reviews ALL

The staff were friendly and welcoming but none of them spoke English which would have been helpful. We booked two rooms and both bedrooms were clean and the beds were comfortable but the toilets were smelly (worse in one than the other), stained and unpleasant.

Weather poor, car parking tight, room fine with staircase. could hear other doors banging closed

Customer review rating 3.5/5

S L. Business - 15/03/2019 Confirmed reviews ALL

A little pricey compared to what it was as Etap hotel

Dear STEPHEN L., We very much appreciate your comments regarding your stay at the ibis budget Versailles Trappes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

bof

Customer review rating 3.5/5

Anonymous Business - 13/02/2019 Confirmed reviews ALL

hotel bruyant

Dear OLIVIER B., Thank you for taking the time to tell us about your experience at the ibis budget Versailles Trappes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Magnifique

Customer review rating 3.5/5

Arbi Business - 11/01/2019 Confirmed reviews ALL

Super hotel

Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Versailles Trappes. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

5 ⭐️ Staff👏👏👏

TripAdvisor rating 3.0/5

Wanderer26196653886 Family - 08/01/2019 TripAdvisor review

5 ⭐️ Staff! The property is clean and tidy! Although as a constructive criticism the head manager David should give focus on more staff training mainly on some of his “ created own rules” as these would definitely put the business away. e.g. 5 minutes after checkout time the staff are forced to demand the clients to immediately leave the room otherwise a call will be made to police instead of informing the client that 5€ extra will be added to final bill as a result of the delay, etc. I could give more exemple if contacted. I did tried and requested to speak with him and unfortunately the staff are not allowed or have any means to contact him on weekends even if there are problems with the clients!

Dear Guest, I am sorry for the inconvenience encountered during your stay. Indeed for security reasons but also for our procedures one of the members of my team applied the rule a little too directly without preliminary and I apologize. We do not do this in general ... Your remark is very constructive to me and I hope to regain your confidence during a future stay. Waiting to hear from you Best regards.

Unadequate bathroom : smelling awful and not convenient to have a shower

Customer review rating 3.5/5

Anonymous Solo - 04/12/2018 Confirmed reviews ALL

The room is ok but the big issue is the bathroom : when you take a shower, the water flood all over the place into the WC part because no separation. The WC has no cover and there's an awful smell even before using it.

Dear OUSSAMA A., Thank you for taking the time to tell us about your experience at the ibis budget Versailles Trappes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

SATISFAITE

Customer review rating 3.5/5

Anonymous Business - 14/11/2018 Confirmed reviews ALL

SATISFAITE

Madame/Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Versailles Trappes. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Not too bad

Customer review rating 3.5/5

N. Families - 02/11/2018 Confirmed reviews ALL

Small room ,the receptionist didn't understand English and couldn't speak,the shower room was too small and too old.

Dear ZOHRA N., Thank you for taking the time to tell us about your experience at the ibis budget Versailles Trappes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good budget hotel

Customer review rating 3.5/5

Rob C. Business - 14/10/2018 Confirmed reviews ALL

Ideal for my visit to work at a nearby golf tournament, this hotel is on a busy road and with no air con if it’s warm the rooms can get very hot and if your facing the road with the window open it gets very noisy most of the time, most guests during the week are van drivers so the car park gets packed and parking can be an issue, overall it’s a good budget stay, breakfast room is packed first thing so go later if you can, only criticism is the towels are not big enough if your a larger person like myself.

Dear ROB C., We very much appreciate your comments regarding your stay at the ibis budget Versailles Trappes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

decent hotel for what we needed

Customer review rating 3.5/5

Ashan Friends - 08/10/2018 Confirmed reviews ALL

Fairly basic room but had everything we needed. Despite being in a no-smoking area could still smell cigarette smoke.

Dear ASHAN R., Thank you for taking the time to tell us about your experience at the ibis budget Versailles Trappes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A very enjoyable stay in a budget styled hotel.

Customer review rating 3.5/5

Anonymous Families - 05/10/2018 Confirmed reviews ALL

Staff were very helpful. The room was clean and refreshed each day.

Dear ADRIAN B., We very much appreciate your comments regarding your stay at the ibis budget Versailles Trappes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr

Customer review rating 3.5/5

Jamie B. Families - 05/10/2018 Confirmed reviews ALL

Basic and ok.

Dear JAMIE B., Thank you for taking the time to tell us about your experience at the ibis budget Versailles Trappes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Basic but clean

Customer review rating 3.5/5

Anonymous Friends - 01/10/2018 Confirmed reviews ALL

It was excellent, exactly as expected. Some renovations are needed to the outside structure but this did not impact our stay.

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A Budget Hotel that delivered good value for money

Customer review rating 3.5/5

Alan L. Families - 01/10/2018 Confirmed reviews ALL

Hotel was tidy and clean, toiletries, bedding and clean towels available. Good buffet breakfast, and snacks available in evening., Staff helpful, although several had limited English language, but that still worked fine. Only complaint was that the front room we had was quite noisy with nearby road traffic at night

Dear ALAN l., We very much appreciate your comments regarding your stay at the ibis budget Versailles Trappes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The Manager and staff were very welcoming and helpful.

Customer review rating 3.5/5

Tj C. Couples - 27/09/2018 Confirmed reviews ALL

The Manager and staff were very welcoming and helpful. The room was functional for our stay, clean and tidy. The breakfast was very good too. We would use the hotel again. Well done.

Dear TIMOTHY C., We very much appreciate your comments regarding your stay at the ibis budget Versailles Trappes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

As expected

Customer review rating 3.5/5

Stuart D. Solo - 10/09/2018 Confirmed reviews ALL

I arrived without a reservation and the receptionist was very helpful and pleasant. Booked me in and I was in a room within 15 minutes. Room 102 on the ground floor but I later found out that it is not the best place to be for uninterrupted sleep. Between 11pm and 1:30 I was woken on more than one occasion by "guests" noisily opening/entering and closing doors and holding long LOUD "conversations in the reception area/lobby. I will definitely not ask for that room or similar in the hotels. Check out was simple

Dear Stuart D., We very much appreciate your comments regarding your stay at the ibis budget Versailles Trappes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

You get what you pay for

Customer review rating 3.5/5

Joe M. Families - 11/07/2018 Confirmed reviews ALL

1. The room temperature was 35.5 Celsius; I measured it with a phone app. There was no Air conditioning, no fan and no breeze. I have medical conditions that prevent me from sleeping in excessive heat so we found other accommodations and left. 2. The room was as expected, no frills. looked clean, but it was 35.5 Celcius with no breeze 3. The best thing about this place was the staff member working the desk. Excellent customer service. Great people skills, he even managed to get the security gate open when it malfunctioned.

Dear JOE M., Thank you for taking the time to tell us about your experience at the ibis budget Versailles Trappes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the heat it is well stipulated on all sites that we do not have air conditioning, if you stay with us it is knowing that you have chosen our hotel and can not blame us for that. Next time take a hotel with air conditioning We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Awful

Customer review rating 3.5/5

Alex Business - 17/03/2018 Confirmed reviews ALL

Smoke smell everywhere in corridor, rooms

Dear Aleksej P., Thank you for taking the time to tell us about your experience at the ibis budget Versailles Trappes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am vey sorry that the check-in didn't meet your wishes and we will take more time and pay more attention to you during your future stay in our hotel. Concerning your accomodation, you were in a smoking room, don't hesitate to ask us for a non-smoking room the next time and we will be very happy to provide it tou you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu
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