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Mercure Maurepas Saint Quentin hotel 4 stars

TripAdvisor rating 3.5/5 268 reviews
Mercure Maurepas Saint Quentin hotel
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Hotel extras

  • Easy to reach by public transport or car from Paris with Transilien trains or the N10 highway.

  • Hotel with the human touch and an on-site bar and restaurant

  • Modular seminar room measuring 3229 sq. ft. Natural light, sound, video, microphones and more

  • Fitness room with new equipment and large sauna

  • Private car park with 60 spaces and entrances in front and behind the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
Business services
  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Maurepas Saint Quentin hotel

1 Rocade De Camargue
78310
maurepas
france

Tel: +33130515727

Fax: (+33)1/30667014

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 37km / 22.99 miles

  • By train

    LA VERRIERE At 0.3km / 0.19 miles

GPS :48.759426, 1.94565

Our accommodations

Our rooms offer cozy comfort and stylish furnishings. They are equipped with free WiFi, tea and coffee making facilities, hair dryer, satellite TV, safe and individual air conditioning.

Standard Room with one large bed

  • Max. number of persons: 2
  • Area: From 21m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 21m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Triple Room

  • Max. number of persons: 3
  • Area: From 24m²
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with one large bed

  • Max. number of persons: 2
  • Area: From 21m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite

  • Max. number of persons: 4
  • Area: From 41m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE TRANSAT

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Le Transat restaurant offers homemade French cuisine. Daily specials from EUR 11.30 and set menus from EUR 15.30. Sunny terrace in summer.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TEDDYS BAR

Photo non contractuelle / Strictly non binding

The original and intimate Le Teddy's bar is a great place to unwind in the evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 150 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Mercure Maurepas Saint Quentin hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,562 reviews

tripadvisor

TripAdvisor Rating 3.5/5

268 reviews

Fell short of expectations

Customer review rating 4.2/5

Jonathan M. Business - 14/11/2019 Confirmed reviews ALL

Having got to my room (preferred guest for which extra was paid) I found that the central heating was making a lot of noise. This was due to air in the system and should have been relatively easy to rectify. I went to reception and complained and was allocated another preferred guest room. This was after I had been out for dinner, as the Hotel restaurant was closed. This second room suffered from the same noisy heating, but as there was only one radiator instead of two in the first room, it wasn't quite as noisy. By the time I had moved everything from one room to another, I didn't want to have to go through the whole process again, so decided to put up with it for that night. The following morning, I reported it again to a different person on reception, explaining that the noise which sounded like a tap running was due to air and that the system needed bleeding. The same issue in both rooms probably meant that the whole 4th floor was affected. There was no noise when the valve was closed, but it was cold and the heating was required. The young man at reception promised that it would be dealt with, but on my return for the second night, it was exactly the same and nothing had been done. I received no explanation and no apology and felt that further complaint would result in exactly the response that I had received to this point. Absolutely no action what so ever. At the very least, I would have expected someone to let me know that the fault was too big for them to correct in the time available and that they would provide another heater for the room so that the radiator could be isolated. A shame, because everything else was OK with my stay and the Hotel is very convenient for a Customer I need to visit on a regular basis.

Mr. M., We thank you for choosing the Mercure Maurepas Saint Quentin Hotel for your stay in the Yvelines. We apologize for this incident that has ruined your stay. Our receptionist did not realize that November 11 being a holiday, the repair was not possible. The recent start of heating at the beginning of winter produces this kind of inconvenience that we sincerely regret. We wish to be forgiven too, therefore I propose to upgrade you in a suite during your next stay. Rest assured that everything will be done to solve this problem sustainably. Best regards Jean L Directeur / manager

Poor

Customer review rating 4.2/5

Fraser N. Business - 18/10/2019 Confirmed reviews ALL

The room was boiling hot, the air conditioning did not work, it was not safe to leave window open as it had no security lock, pillows were cheap, the soap was disgusting and there was a huge bug in room. Check out was appalling no how was your stay ? Just a robot

Hello Mr. N., Thank you for choosing Mercure Maurepas Saint Quentin Hotel for your stay. The alternation of high and low pressures marked the month of October this year and by its size, the building takes time to balance the temperature. This peculiarity has affected your stay and we are sincerely sorry. We have installed NUXE soap dispensers a few months ago and invite our customers to use the "Fast Check Out" which simplifies the departure formalities. We regret that you have not been able to take advantage of these improvements. Best regards. Florence SABY Directeur / manager

Pleasant stay

Customer review rating 4.2/5

Anonymous Business - 05/10/2019 Confirmed reviews ALL

Quite environment, very good breakfast, very clean and extremely friently personnel.

Dear EMMANOUIL M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

TRES BON HOTEL

Customer review rating 4.2/5

H. J. Business - 22/09/2019 Confirmed reviews ALL

HOTEL SYMPA

Dear JEANPIERRE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

Rooms need refurbishing. The restaurant excellent.

Customer review rating 4.2/5

Anonymous Business - 18/09/2019 Confirmed reviews ALL

Very nice staff. Rooms / reception.. old look. But the restaurant (dinner and service level) extremely good.

Dear LENE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

Cordial staff. Clean and functional room.

Customer review rating 4.2/5

Randy K. Business - 16/09/2019 Confirmed reviews ALL

The staff at the Mercure in M. S-Q are always helpful and cordial. This was not my first stay at this location. The experience on all stays has been positive.

Dear RANDALLLEO K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

Above average service

Customer review rating 4.2/5

Marjory O. Couples - 25/08/2019 Confirmed reviews ALL

Generally good. Breakfast same everyday.

Dear MARJORY O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

Mr David W.

Customer review rating 4.2/5

David W. Families - 13/08/2019 Confirmed reviews ALL

Really positive. Felt the hotel met all our expectations. The service was good and room was of a high specification.

Dear DAVID W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

Great location...great staff!

Customer review rating 4.2/5

Randall L. K. Business - 04/07/2019 Confirmed reviews ALL

I appreciate the staff’s efforts to take care of me whilst in the Paris area. The location is perfect for my business purposes.

Dear RANDALLLEO K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

Mrs.

Customer review rating 4.2/5

Inmaculada Business - 04/07/2019 Confirmed reviews ALL

My experience was very satisfying. Hotel is nice, clean, very good service, polite and helpful staff.

Dear INMACULADA G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

Ok hotel - for a Mercure

Customer review rating 4.2/5

Nobody Business - 03/07/2019 Confirmed reviews ALL

The food is surprisingly good for a hotel of this sort in a place like this. Staff are friendly but the check out counters not made for large groups checking out at the same time. Rooms are ok, but in need of some refurbishment.

Dear MARKUS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

Very basic rooms, majority of staff unhelpful and rude

Customer review rating 4.2/5

Anonymous Business - 27/06/2019 Confirmed reviews ALL

At €190 a night one has the right to expect something more than an absolutely basic room and poorly maintained bathroom, cheap rough towels etc. Staff need a serious shake up — with one exception at reception, all staff were unfriendly, unhelpful, even downright rude. Hotel needs refurbishing and a management needs a major shake up.

Dear REBECCA W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Maurepas Saint-Quentin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean L Directeur / manager

Exactly as expected, clean, tidy and good value

Customer review rating 4.2/5

Chris Business - 25/06/2019 Confirmed reviews ALL

As above

Dear CHRISTOPHER M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

Very good

Customer review rating 4.2/5

Julien Solo - 25/04/2019 Confirmed reviews ALL

Very good breakfast and lunch; services (i.e. taxi +use of iron) very helpful

Dear PEGGY C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

good, clean, comfortable, safe

Customer review rating 4.2/5

Steve Business - 01/04/2019 Confirmed reviews ALL

A good clean business hotel. Good breakfast choices and very good house keeping. The room was always well presented and clean. As I arrived and left on a weekend, I was disappointed ~I could not use the restaurant in the evenings Sat/Sun but I do understand why only a breakfast is avail on a Sat morning.

Dear STEVEN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

Good value in a convenient, clean and friendly hotel.

Customer review rating 4.2/5

Anonymous Business - 25/03/2019 Confirmed reviews ALL

Highlights were nicely refurbished restaurant; much warmer, comfortable and better environment. Good room layout, with reliable wifi; a good business experience. Good machines in gym. Not so good - food quality at dinner 6/10. Breakfast 5/10; very limited choice and old overheated hot food. No free weights in the gym. Good front of house staff.

Dear IAN T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

Polite and efficient staff

Customer review rating 4.2/5

John Business - 24/03/2019 Confirmed reviews ALL

High standard expected from a hotel when travelling on business

Dear JOHN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

early breakfast missing

Customer review rating 4.2/5

Bertrand Business - 20/03/2019 Confirmed reviews ALL

I had to leave the hotel at 6:30 and there was no possibility to get a breakfast at it is opening at 6:30 and early breakfast is not possible before this time. I was explained it is due to availability of people starting not before than 6:00.

Dear BERTRAND D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Maurepas Saint-Quentin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean L Directeur / manager

Very helpful

Customer review rating 4.2/5

Paul Business - 18/02/2019 Confirmed reviews ALL

The staff and manager were very helpful - I happened to fall ill and they could not have been more helpful in assisting me. It was greatly appreciated.

Dear PAUL B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Maurepas Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean L Directeur / manager

RAS

Customer review rating 4.2/5

Anonymous Business - 14/02/2019 Confirmed reviews ALL

RAS

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Maurepas Saint-Quentin. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Jean L Directeur / manager
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