ibis budget Marne la Vallée Chelles 2 stars

Customer review rating (ALL Rating) 3.3/5 62 reviews

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Description

Hotel extras

Ideal for travelers looking to stay near Disneyland Paris or for business. Practical and functional, the rooms have been renovated and are equipped with the famous, very comfortable Sweet Bed bedding.

Our accommodation(s)

Hotel location

ibis budget Marne la Vallée Chelles

E.A.E La Tuilerie, 9 rue de Derrière la Montagne
77645 CHELLES
France

GPS:48.890561, 2.593597

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.3/5  62 reviews

TripAdvisor Rating  3.0/5  372 reviews

One of the M. interesting hotels I have stayed at - for many different reasons.

Customer review rating 2.5/5

Ronaldo Solo - Confirmed reviews ALL

I arrived at the hotel at 9pm at night with 2 suitcases and 1 hand luggage. I checked in and was told my room was on floor 4 and was directed where to go. I followed the directions which led to a staircase. I went back to reception to ask where the lift was and was told that they do not have one. I then checked into my room which was small but clean and the shower was similar to a toilet on an aeroplane - very small but had hot water and did the trick. Wifi was good and whilst the bed was somewhat firm, I appreciated it. The killer for me though was the NOISE. there were kids throughout the hotel and even though I put my head on the pillow at 10pm, the kids above, below and to the side of me were running around screaming, babies were crying and you could hear EVERY footstep thunder through my room. You could also hear every footstep when people came back to the hotel from their night out and this went on until about 2am. It was only then that I realised that I had my noise cancelling headphones which I duly put on and got some shut eye. I didn't have breakfast at the hotel but their offering was decent. I know it is a cheap hotel and you get what you pay for, so my only advice would be to take NC Headphones & you should be able to get an 'ok' nights sleep.

Bonjour, bizarre car notre hôtel comporte uniquement 2 étages, de plus nous ne possédons pas d'ascenseur comme indiqué sur notre descriptif. Aviez vous notifier le bruit au personnel afin de vous changer vers une chambre plus calme ?

Total waste of money

Customer review rating 0.5/5

Nikunj S. Families - Confirmed reviews ALL

I have booked the IBIS Val D’Europe and paid, When email come it was of different IBIS hotel. I immediately called and sent email, but there was no response. They even didn’t reply once to my email. The booking was non-refundable and I lost my all money without using hotel. They even didn’t help to change the hotel to same IBIS chain.

Dear NIKUNJ S., Every Ibis hotel is dependant of himself, we dont work together.

Poor experience

Customer review rating 0.5/5

Laura H. Families - Confirmed reviews ALL

Our room smelt so strongly of cigarettes it was suffocating and hated that we had to stay there.

Bonjour Laura, Nous sommes navrés de la gène occasionnée.

Clean and good value

Customer review rating 4.0/5

Paul Families - Confirmed reviews ALL

Friendly and helpful staff. Rooms clean.

Hello Paul, We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Chelles. Best regards.

bad! bad service, lack of communication.bad manner

Customer review rating 0.5/5

Nathaly Families - Confirmed reviews ALL

i will not recommend this hotel.staff very unfriendly. breakfast poor and a lot of mosquito flying over the food. rooms has no air-conditioning and this is not mention. a problem to get a ventilator and if u get one is a very cheap small one that do not even works good. staff has to learn more languages if you are expecting tourists from other countries!!

Bonjour Madame, Monsieur Nous vous remercions d’avoir pris le temps de nous adresser vos retours et nous sommes sincèrement navrés que vous n’ayez pas passé un agréable séjour dans notre hôtel. La satisfaction de nos clients est notre priorité, je vous incite à nous contacter sur l’adresse mail suivante h2… afin que notre service qualité traite votre expérience de séjour afin d’améliorer les aspects négatifs. Toute l’équipe Ibis budget Chelles MLV vous renouvelle ses excuses.

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Other web-users rate our hotel

  • 98 reviews 7.7/10 Location
  • 317 reviews 3.1/10 Room
  • 195 reviews 8.2/10 Service
  • 5 reviews 9.6/10 WiFi
  • 192 reviews 1.8/10 Comfort
  • 154 reviews 3.5/10 Cleanliness
  • 91 reviews 6.2/10 Breakfast
  • 65 reviews 1.3/10 Amenities

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