hotelF1 Strasbourg Pont de l'Europe 1 star

Customer review rating (ALL Rating) 3.5/5 675 reviews

Best price
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55 route du Rhin, RN 4, 67000 STRASBOURG, France

Description

Hotel extras

  • Reception open 24 hours

  • Paid parking subject to availability

  • Enhanced hygiene standards

  • 20 "Cabrio" rooms with private bathroom and WC!

Our accommodation(s)

Hotel location

hotelF1 Strasbourg Pont de l'Europe

55 route du Rhin, RN 4
67000 STRASBOURG
France

GPS:48.572891, 7.793296

Telephone
Fax +33 3 88 61 47 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  675 reviews

TripAdvisor Rating  2.5/5  136 reviews

Good stay

Customer review rating 4.0/5

Leon B. Solo - Confirmed reviews ALL

I was able to check in in English and the hotel is close to a tram and bus station, good for getting into the city. The room was nice. For me, the breakfast was small but okay. I would've found it nice, that the German TV stations, that were listed on the TV would've actually played. Also it would be nice, if the cleaning personell (at least the lady that got to my room) would speak at least some English as well.

Acceptable

Customer review rating 3.5/5

Mladen Solo - Confirmed reviews ALL

I have expected both towels and AC in the room

Near tram station, and clean. Have all amenities except Bath Soap.

Customer review rating 3.5/5

Flora Friends - Confirmed reviews ALL

It was clean, but there is a little smell on the blanket. It was quiet and have a clean bathroom and toilet with toilet paper as well.

Dear Guest, Thank you for your recent stay at our hotel! We're happy to hear that you found the room clean, the bathroom and toilet well-maintained, and the environment quiet. We sincerely apologize for the slight odor you encountered with the blanket. Freshness and cleanliness are top priorities for us, and we take your feedback seriously. We will be sure to address this with our housekeeping staff to ensure all linens are thoroughly cleaned and odor-free. Thank you again for bringing this to our attention. We appreciate your feedback and hope you'll consider staying with us again in the future. L'équipe HôtelF1 Strasbourg Pont de l'Europe

Ok location

Customer review rating 3.0/5

Maria Q. Solo - Confirmed reviews ALL

However it would've been helpful if information was given about the local public transport The overall score was down because these days what with COVID etc the dishes should be washed in a dishwasher Breakfast was budget .. I mean both cereals contained chocolate...really,?? Youth hostels have far better breakfasts.

Chère MARIA Q., Merci beaucoup pour votre commentaire. Nous sommes heureux d'apprendre que vous avez apprécié l'emplacement de notre hôtel. Nous prenons note de votre suggestion concernant la communication des informations sur les transports publics locaux. Nous nous engageons à fournir à nos clients des informations claires et complètes sur notre région, et nous ajouterons des informations sur les transports publics à notre site web et à nos documents d'accueil. Nous comprenons votre préoccupation concernant la vaisselle et le petit-déjeuner. Nous sommes conscients des inquiétudes des clients en matière d'hygiène pendant la pandémie de COVID-19, et nous avons mis en place des mesures pour garantir que notre vaisselle est correctement lavée et désinfectée. Nous examinons également notre offre de petit-déjeuner et nous prendrons en compte vos commentaires pour proposer des options plus variées et plus saines. Nous vous remercions de votre compréhension et de votre patience pendant que nous travaillons à ces améliorations. Nous espérons que vous nous donnerez une autre chance de vous montrer notre engagement envers votre satisfaction lors de votre prochaine visite. Cordialement L'équipe HôtelF1 Strasbourg Pont de l'Europe

Good location close to tram stop

Customer review rating 1.5/5

Mike Solo - Confirmed reviews ALL

The location was great, close to tram stop. The room was small but modern, but it was very smelly. The receptionist didn’t speek english, so I couldn't complain locally.

Dear MIHALY T., Merci d'avoir pris le temps de laisser un avis sur votre récent séjour chez nous. Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement de l'hôtel, à proximité de l'arrêt de tramway. C'est un atout indéniable pour explorer la ville. Nous tenons toutefois à vous présenter nos excuses les plus sincères pour l'odeur désagréable que vous avez rencontrée dans votre chambre. Cela ne correspond absolument pas aux standards de propreté que nous nous efforçons de maintenir. Nous aimerions comprendre l'origine du problème afin d'y remédier et d'éviter qu'il ne se reproduise. En ce qui concerne la langue, nous sommes désolés d'apprendre que la réceptionniste ne parlait pas anglais lors de votre séjour. Nous comprenons la frustration que cela a pu vous causer et nous tenons à vous assurer que la plupart de notre personnel possède des notions d'anglais. Nous espérons que vous nous donnerez une autre chance de vous démontrer notre engagement envers votre satisfaction lors d'un prochain voyage.

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Other web-users rate our hotel

  • 381 reviews 8.4/10 Location
  • 726 reviews 4.2/10 Room
  • 466 reviews 8.6/10 Service
  • 21 reviews 7.7/10 WiFi
  • 389 reviews 4.8/10 Cleanliness
  • 386 reviews 3/10 Comfort
  • 115 reviews 3.9/10 Breakfast
  • 55 reviews 3.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.