hotelF1 Strasbourg Pont de l'Europe Hotel

Customer review rating 3.1/5 1,619 reviews
hotelF1 Strasbourg Pont de l'Europe
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Room 1

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ALL - Accor Live Limitless

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI access available in public areas and in some rooms
  • Paying private enclosed outdoor car park
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • STRASBOURG INTERNATIONALPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

hotelF1 Strasbourg Pont de l'Europe

55 route du Rhin
RN 4
67000
strasbourg
france

Tel: +33891705401

Fax: (+33)388614740

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    STRASBOURG INTERNATIONAL At 12km / 7 miles - Shuttle paying

  • By train

    GARE TGV At 5km / 3 miles

GPS :48.572891, 7.793296

Our accommodations

The Combi - Single bed in a male 6-person dormitory. New to #ontheroad.

  • Max. number of persons: 1
  • Area: From 18

The Combi - Single bed in a female 6-person dormitory. New to #ontheroad.

  • Max. number of persons: 1
  • Area: From 18

Cabrio Room with private bathroom - New to #ontheroad

  • Max. number of persons: 2
  • Area: From 9

Tandem Room for 2 travelers maximum. #ontheroad basics

  • Max. number of persons: 2
  • Area: From 9

Side-Car Room for 2 travelers maximum - #ontheroad basics

  • Max. number of persons: 2
  • Area: From 9

Break Room for 3 travelers maximum - #ontheroad basics

  • Max. number of persons: 3
  • Area: From 9

Our guest reviews for
hotelF1 Strasbourg Pont de l'Europe

100% genuine reviews from our guests

Find out more

ALL Rating 3.1/5

1,619 reviews

Cheap

Customer review rating 3.1/5

Nader H. Solo - 22/02/2020 Confirmed reviews ALL

Cheap but the room very very small

Dear NADER h., Thank you for taking the time to tell us about your experience at the hotelF1 Strasbourg Pont de l'Europe (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good value for money

Customer review rating 3.1/5

Gisèle Solo - 19/02/2020 Confirmed reviews ALL

Room small but practical and clean, staff friendly and professional, good connections to centre of town with tram nearby.... The only (!) reason I probably won't stay again is the crazy wallpaper throughout (room, reception area, corridors...). I could have put up with it for one or two nights, but after 5 nights I was glad to be leaving... a real shame!

Dear GISELE O., We very much appreciate your comments regarding your stay at the hotelF1 Strasbourg Pont de l'Europe (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

Customer review rating 3.1/5

Nat Families - 22/01/2020 Confirmed reviews ALL

clean room, quiet place, good location, good wifi

Dear NATALIA E., We very much appreciate your comments regarding your stay at the hotelF1 Strasbourg Pont de l'Europe (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The hotel has great problems

Customer review rating 3.1/5

Jose C. Couples - 27/12/2019 Confirmed reviews ALL

The hotel doesn't have any kind of assistance for the customer and part of the staff doesn't make any effort to help. Nobody had provided cups, plates and forks (simple items) at the Christmas night, for example. We hadn't had how to eat properly. But the major problem is the towels. They are not provided by the hotel which rent them to the customers for 3 euros. The problem is: they were out of stock during Christmas. How do you host someone and refuse to offer a towel (free or paid)? How do you think people will do to solve this problem during a holiday? Beyond that, the shower and toilet system is terrible. The only positive point is the cleaning staff, kind and polite. The hotel has A LOT to improve

Dear JOSE ROBERTO C. E SILVA, Thank you for taking the time to tell us about your experience at the hotelF1 Strasbourg Pont de l'Europe (rénové). I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Hotel F1. Please do not hesitate to contact me during your next visit. Sincerely,

Bed b. and Worst experience ever

Customer review rating 3.1/5

Bed B. Couples - 20/12/2019 Confirmed reviews ALL

We got beaten by bed b.. Now our bodies really itchy with 25 red dots all over our bodies. Never ever expected to have this experience. We thought F1 hotel will bring down the Accor brand. I am member of Accors for years. Never found any experience like this. Thought F1 should be ok. Nope. Got beaten by bedbugs and very dissapointed. My name is Ms. Vilayphone P.. Stay from Dec 15-18, 2019. You can check my booking. Worst experience ever if possible I would ask for full refund to use that money to go see doctor and pay for my skin irritation. Vilayphone P..

Dear VILAYPHONE P., Thank you for taking the time to tell us about your experience at the hotelF1 Strasbourg Pont de l'Europe (rénové). I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Hotel F1. Please do not hesitate to contact me during your next visit. Sincerely,

Well...we didn't pay lot and it is close to the tram, but......

Customer review rating 3.1/5

Ruth Couples - 09/12/2019 Confirmed reviews ALL

We got a very good room rate. The reception was helpful. The size of the room is disclosed on the website, but it is smaller than most cruise ship cabins. If you have heavy luggage...keep in mind there is no lift. The man at reception did carry one of our bags to our floor. We had no control over the temp in our room. It was winter, but the room was so hot, we had to open the window a little bit. The booking page should disclose that there are no towels included in the room rate. You bring your own, or purchase one for 3 Euros. Though we stayed only 2 nights, we were surprised that the room was cleaned after the first night. A 4 minute walk will take you to the tram or a Carrefour Express market, or a boulangerie.

Dear RUTH S., We very much appreciate your comments regarding your stay at the hotelF1 Strasbourg Pont de l'Europe (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Price+location/quality is beyond praise

Customer review rating 3.1/5

Anton Friends - 06/12/2019 Confirmed reviews ALL

The location is very appreciative for whom who wants travel around Germany. However, the gare central is reachable by tram which has stop just nearby to hotel. The price is amasing, especially, considering that it's France. The style and facilities are good enough as well as staff (especially, if you speak French). The one minus is the dirt: the linens were clean but not fresh and the shelves were in the dast and crumbs. In winter it was warm. Thus, it is worth to stay here if you want save money or just shorten in your budget. I would returned in case of visiting alsace again

disappointed

Customer review rating 3.1/5

None Friends - 26/11/2019 Confirmed reviews ALL

I rented a room with 2 bed for my friend and me. The heater didn't work (0°C outside) so we had to move in another room with a simple bed. Both room seemed old and the bed clothes not really clean...

Dear YOANN G., Thank you for taking the time to tell us about your experience at the hotelF1 Strasbourg Pont de l'Europe (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Disappointing bed linen below usual Hotel F1 standards.

Customer review rating 3.1/5

Mr C. Couples - 24/10/2019 Confirmed reviews ALL

Location and welcome excellent. Quality of bed linen very poor compared to all other Hotel F1 locations that we use across France. It was evident that there were bed bugs present in the mattress and duvet. I suffered an extended asthma attack due to this. The duvet had holes in it and the pillows were substandard - again when compared to other Hotel F1 locations. This was a real shame as the built in shower and toilet were excellent and were cleaned very well during our three night stay. Our room was tidied each day as well which we liked, but the floor was not swept. I do not understand why this particular Hotel F1 is not supplied with the same linen and pillows as elsewhere in France. Given the location, we expected much more. This is a strategically well placed Hotel F1 with excellent links to Strasbourg centre. More should be done to invest in this hotel and give it the standard it deserves.

Dear NEIL C., Thank you for taking the time to tell us about your experience at the hotelF1 Strasbourg Pont de l'Europe (rénové). I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Hotel F1. Please do not hesitate to contact me during your next visit. Sincerely,

Good relationship

Customer review rating 3.1/5

Everthon Solo - 22/10/2019 Confirmed reviews ALL

Good relationship between price and benefits. It was clean, safety and 15min to Downtown with tram.

Customer review rating 3.1/5

Jan Solo - 20/09/2019 Confirmed reviews ALL

Prima

Perfect for an overnight stay

Customer review rating 3.1/5

Sue M. Couples - 18/09/2019 Confirmed reviews ALL

Clean rooms, clean facilities and helpful staff and only 2 mins walk to tram into town. Perfect for a day and night in Strasbourg

Good stop for visiting Strasbourg.

Customer review rating 3.1/5

Robin G. Solo - 27/08/2019 Confirmed reviews ALL

I like F1 hotels as I travel by bike and they are great for cyclists. It's a good location for Strasbourg as the tram stop is opposite. I like the staff, showers are excellent and the unlimited buffet breakfast is great for cyclists. The only negative was the room was exceedingly hot as no air conditioning and if you open the window a lot of mosquitoes would enter.

Customer review rating 3.1/5

Anonymous Couples - 04/08/2019 Confirmed reviews ALL

PLUS: Near the center (a shorter walk). Good conditions for parking. Service ok. We had a room towards a sort of garden - so the room was quiet. MINUS: Very small double room. No towels (you could buy them - and keep them).

Dear POVL BORRE A., We very much appreciate your comments regarding your stay at the hotelF1 Strasbourg Pont de l'Europe (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Left without sleeping because of the dirty room.

Customer review rating 3.1/5

A Solo - 05/07/2019 Confirmed reviews ALL

The check in was easy The shower was clean There was rubbish in the room The linen had not been changed

Dear ANDREW R., Thank you for taking the time to tell us about your experience at the hotelF1 Strasbourg Pont de l'Europe (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

As expected.

Customer review rating 3.1/5

Francesc Couples - 04/07/2019 Confirmed reviews ALL

The room was clean, comfortable and quiet. Good value for money.

Dear FRANCESC R., We very much appreciate your comments regarding your stay at the hotelF1 Strasbourg Pont de l'Europe (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Too small

Customer review rating 3.1/5

S. R. Couples - 31/05/2019 Confirmed reviews ALL

Room too small, no nearby licensed restaurant, was told it was a quiet room, very long trains passing slowly all night... Shower good but that's it... No room to swing the proverbial cat!!

Dear STEVE R., Thank you for taking the time to tell us about your experience at the hotelF1 Strasbourg Pont de l'Europe (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Literie

Customer review rating 3.1/5

S. Solo - 22/05/2019 Confirmed reviews ALL

Lit grinçant mais confortable

Dear MLISSA S., We very much appreciate your comments regarding your stay at the hotelF1 Strasbourg Pont de l'Europe (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.1/5

N Couples - 17/04/2019 Confirmed reviews ALL

I have booked my room with special options “book in advance” with breakfast. But I didn’t get it, personal sad that it’s dont work in my booking. But in my account information was opposed “breakfast is included”. It’s sad that you enounced special that you can give.

Good choice for a low price!

Customer review rating 3.1/5

David Business - 09/04/2019 Confirmed reviews ALL

Overall good quality of this hotel. Clean rooms with basic equipment, good localization with near city tram stop, on-place snacks and beverages machine and very tasty breakfast. Unfortunately the toilet was dirty and nobody took care of that. Nice hotel service.

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