ibis Koeln Frechen

Customer review rating (ALL Rating) 4.2/5 625 reviews

ibis Koeln Frechen - Image 1
ibis Koeln Frechen - Image 2
ibis Koeln Frechen - Image 3
ibis Koeln Frechen - Image 4

Description

Hotel extras

  • Air-conditioned rooms

  • Train stop "Haus Vorst," 10 min. walk to tram line 7

  • Free large car park

  • No city tax

  • Free WIFI

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Koeln Frechen

Europaallee 3a
50226 FRECHEN
Germany

GPS:50.917246, 6.837616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Time doesn't matter at our bar: We are open 24 hours a day for you! In addition to cold beer and cool drinks, we also serve delicious snacks. When the weather is nice, we open the terrace for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  625 reviews

TripAdvisor Rating  3.8/5  452 reviews

Customer review rating 4.0/5

Eduard H. Business - Confirmed reviews ALL

Gut

Sehr geehrter Herr H., vielen Dank für Ihr Feedback. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt bei uns hatten. Wir haben zur Kenntnis genommen, dass die Zufriedenheit mit der Sauberkeit bei 70 % lag. Gerne möchten wir darauf hinweisen, dass wir seit dem 1. Januar eine neue Reinigungsfirma im Hotel haben und derzeit alle Zimmer einer gründlichen Grundreinigung unterzogen werden, um unser gewohnt hohes Hygieneniveau sicherzustellen. Wir arbeiten kontinuierlich daran, uns in diesem Bereich weiter zu verbessern. Ihre Rückmeldung ist uns sehr wichtig und motiviert uns, unseren Service weiterhin zu optimieren. Mit freundlichen Grüßen Ihr Team vom ibis Köln Frechen

Customer review rating 4.5/5

Ken S. Solo - Confirmed reviews ALL

The receptionist / barman was friendly and welcoming (an older gentleman) and I sat at the bar and talked to him for a while. While the hotel is a bit out of the way, I found it easily enough and in the morning it was easy to get to the bus stop to get to Weiden West S-Bahn.

Dear Mr. S., Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you appreciated the friendliness of our staff and that you found the public transport connections convenient. We hope to welcome you back again soon. Sincerely, Your Team at ibis Cologne Frechen

Customer review rating 2.0/5

Kerstin P. Business - Confirmed reviews ALL

Bedding was ripped. Could have been cleaner

Dear Ms. P., Thank you for your feedback. We are very sorry to hear that the bed linen was damaged and that the cleanliness did not meet our usual standards. This should not have happened. We have already forwarded your concerns to our housekeeping team to ensure that this does not happen again. We would have gladly provided you with new bed linen immediately upon your arrival – please speak to us directly next time so that we can assist you right away. We would be delighted if you would still give us a second chance. Best regards, Your Team at ibis Cologne Frechen.

Customer review rating 4.5/5

John R. Couples - Confirmed reviews ALL

Adequate on-site parking, friendly efficient reception, clean room and good breakfast.

Customer review rating 5.0/5

Martin L. Business - Confirmed reviews ALL

Very smooth and easy to work with, Always available and quick to respond staff from the booking process until after check out.

Dear Mr. L., Thank you very much for your kind words! It's great to hear that everything went so smoothly and that you felt well looked after. That's exactly how it should be 😊. Best regards, Your team at ibis Köln Frechen

In partnership with TripAdvisor

Other web-users rate our hotel

  • 272 reviews 7.7/10 Location
  • 599 reviews 5.1/10 Room
  • 485 reviews 9/10 Service
  • 7 reviews 7.7/10 WiFi
  • 340 reviews 4.5/10 Cleanliness
  • 334 reviews 8.4/10 Breakfast
  • 175 reviews 5.9/10 Value
  • 65 reviews 3.9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Cologne