ibis Koeln Frechen

Customer review rating (ALL Rating) 4.3/5 736 reviews

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Europaallee 3a, 50226 FRECHEN, Germany

Description

Hotel extras

  • Air-conditioned rooms

  • Train stop "Haus Vorst," 10 min. walk to tram line 7

  • Free large car park

  • No city tax

  • Free WIFI

Our accommodation(s)

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Hotel location

ibis Koeln Frechen

Europaallee 3a
50226 FRECHEN
Germany

GPS:50.917246, 6.837616

Telephone
Fax +49 2234 276400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Time isn't an issue at our bar: We are open daily around the clock! In addition to beer and refreshing drinks, we also serve delicious snacks. In fine weather, we open the terrace for you. With live sports events on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  736 reviews

TripAdvisor Rating  4.0/5  453 reviews

Extended Weekend Stay for Christmas Markets

Customer review rating 4.5/5

Patric Couples - Confirmed reviews ALL

Fantastic helpful staff. Clean facilities. Good location (car ideally needed). Quiet at night and great breakfast. Lift/elevators helpful for luggage. Car park a bit small.

Dear JEAN PATRIC O., Thank you for your great review and your detailed feedback on your stay with us! We are delighted that you were so satisfied with our service, cleanliness, location and especially our breakfast. After all, spending a relaxed and pleasant weekend at the Christmas markets is something very special. We would also like to thank you for pointing out our parking lot. In fact, even when the hotel is at full capacity, there are usually still a few free parking spaces available. If it does get tight, we are of course happy to help our guests. We would be delighted to welcome you back soon - perhaps again at Christmas time! Best wishes, Your team at ibis Köln Frechen

Location is good

Customer review rating 2.5/5

A. A. Couples - Confirmed reviews ALL

TV arabic channels( Alarabiya) was stopped by the hotel, also the bed left side lamp was out of order

Dear A. A., Thank you for your review and your loyalty to our hotel! We are very pleased that you appreciate our location and the friendliness and helpfulness of our team. We would like to apologize again regarding the bedside lamp. Since you insisted on your preferred room, we were unfortunately unable to resolve the issue on site. However, we will make sure that everything is in perfect condition for your next stay. Regarding the TV channels, parking and telephones, these conditions have been set for some time and will remain so in the future. We ask for your understanding and hope that these points do not affect your stay too much. Despite these restrictions, it is important to us to always offer you a pleasant stay and we look forward to welcoming you back soon! Best regards, Your team at ibis Köln Frechen

Well located . Fantastic shower

Customer review rating 4.0/5

Roger B. Business - Confirmed reviews ALL

Really good staff . Good WiFi and good breakfast .

Dear Mr. B., Thank you for your kind review! We are very pleased that you liked the location, the shower and our breakfast and that you were satisfied with our team. The WiFi is also important to us - it's nice to hear that everything worked out. We would be delighted to welcome you back soon. Best regards, Your team at ibis Köln Frechen

Good location for Phantasialand but would't stay again

TripAdvisor rating 3.0/5

jackc_1992 TripAdvisor review

We stayed as a family and when we booked the room, it wasn't clear that children under 12 are expected to stay in the same bed as the parents. So basically, there is 1 bed. We had no idea about this when booking as every other time we book for 3, it is made very clear the setup of the room. Some brands even tell you it isn't a family room. When questionning this, the staff on the desk were rude and abrupt about it basically telling us we had booked it and that was that. The most annoying bit was that even though we booked for 3, the room was setup for 2 people. So had to go back for more towels, pillows etc which is just frustrating. We took the room anyway, which was okay. I expected this to be better than an Ibis Budget, but it wasn't. The room was all plastic, needed updating as was tired and run down. Breakfast wasn't included and we didn't pay but looked basic and expensive for what it was. The only good thing was location to Phantasialand, but we wouldn't stay here again.

Good location

Customer review rating 4.0/5

Dr. A. A. Couples - Confirmed reviews ALL

I am a regular customer to ibis frechen because of the location and the alarabia tv channel, but as the hotel started in April to charge fees on the oarking area which was alway free wasn't agoid step in my openion, as in frechen still most of street parking is free at least for 2 hours, the other thing which bothers me is thi increasing room rate.

Dear Dr. A. A., thank you for being a loyal guest and for appreciating our convenient location and the Alarabia TV channel. We value your feedback regarding the parking fees and the increasing room rates. Please note that these decisions are in line with our hotel policies. We appreciate your understanding and hope to continue welcoming you in the future. Best regards, ibis Koeln Frechen.

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Other web-users rate our hotel

  • 307 reviews 8.4/10 Location
  • 638 reviews 5.9/10 Room
  • 561 reviews 9.4/10 Service
  • 12 reviews 7.9/10 WiFi
  • 386 reviews 8.3/10 Breakfast
  • 354 reviews 5.8/10 Cleanliness
  • 49 reviews 4.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.