ibis Koeln Frechen

Customer review rating (ALL Rating) 4.1/5 532 reviews

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Description

Hotel extras

  • Air-conditioned rooms

  • Train stop "Haus Vorst," 10 min. walk to tram line 7

  • Free large car park

  • No city tax

  • Free WIFI

Our accommodation(s)

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Room 1

Hotel location

ibis Koeln Frechen

Europaallee 3a
50226 FRECHEN
Germany

GPS:50.917246, 6.837616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Time doesn't matter at our bar: We are open 24 hours a day for you! In addition to cold beer and cool drinks, we also serve delicious snacks. When the weather is nice, we open the terrace for you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  532 reviews

Customer review rating 5.0/5

Robert G. Solo - Confirmed reviews ALL

Dear Mr. G., Thank you very much for taking the time to share your wonderful feedback about your stay. We are delighted to hear that you enjoyed your stay and especially appreciated our easy check-in, the spacious rooms, the cleanliness, and the friendliness of our team. A special thank you for your kind words about our colleague at the morning check-out. We will be delighted to share your compliments with her, as feedback like yours is a great motivation for our entire team. We are already looking forward to welcoming you back to ibis Köln Frechen on your next visit. Kind regards, Your Team from ibis Köln Frechen

Customer review rating 2.5/5

Anita P. Families - Confirmed reviews ALL

Dear Ms. P., Thank you for taking the time to share your detailed feedback about your stay. We are very pleased that you enjoyed our breakfast and appreciated the friendliness of our team as well as the smooth check-in and check-out experience. At the same time, we are sorry that you were dissatisfied with the cleanliness of the bathroom and the unpleasant smell in the shower cabin. This certainly does not meet our quality standards. We will forward your comments to our housekeeping and maintenance teams so that the bathroom can be inspected and the silicone seals renewed if necessary. Thank you also for your comments regarding the Wi-Fi instructions and the booking information about children staying in the room. We will review how we can make this information clearer in the future. We are pleased that we were able to provide you with a fold-out bed during your stay. Thank you once again for your honest feedback. We hope to have the opportunity to welcome you back and provide you with a much better experience. Kind regards, Your Team from ibis Köln Frechen

Customer review rating 5.0/5

Russell E. Families - Confirmed reviews ALL

Dear Russell E., Thank you very much for your excellent review and for sharing your positive feedback about your stay with us. We are delighted to hear that you appreciated our convenient location and the easy access to Cologne city centre. We also sincerely thank you for your kind words about our team and facilities. It is especially nice to know that you enjoyed our self-service snack and drink area. Your overall positive feedback is a great motivation for our entire team. We would be very happy to welcome you again on your next visit to Cologne. Kind regards Ibis Koeln Frechen

Customer review rating 5.0/5

Clint L. Friends - Confirmed reviews ALL

Hello Clint L. Thank you for your positive review! We are delighted that you appreciated our convenient location and easy access directly from the motorway. The restaurants and shops in the area are also a plus for many guests. We hope to welcome you back again soon! Best regards, Your ibis Cologne Frechen Team

Customer review rating 2.0/5

Peter A. Couples - Confirmed reviews ALL

Dear Mr. Peter A., Thank you for your feedback. We are sorry to hear about your experience with our reception staff. We have already spoken with the relevant employee. We have immediately forwarded the issues in your room to our technical department. Your comments are important to us, as we are constantly striving to improve our services. Sincerely, Your Team at ibis Cologne Frechen

Other web-users rate our hotel

  • 253 reviews 7.8/10 Location
  • 544 reviews 5.1/10 Room
  • 449 reviews 8.9/10 Service
  • 5 reviews 6.2/10 WiFi
  • 299 reviews 4.7/10 Cleanliness
  • 279 reviews 8.7/10 Breakfast

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