Mercure Hotel Koeln West 4 stars

Name: Mercure Hotel Koeln West
Address: KOELN, 50858, GERMANY
Telephone: (+49)22345140
Rating: 4.3

Customer review rating 4.3/5 6,316 reviews

ALLSAFE approved hotel

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+ 22 Services

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Mercure Hotel Koeln West

Hotel for travellers looking for local and authentic experiences

Please note that due to the current situation our spa area is closed.

Marc Flasche, Hotel Manager

Stay in our comfortable 4-star Mercure Hotel Köln West in the west of Cologne. It has great transport links and 191 rooms offering free WIFI and high-speed DSL. Enjoy our leisure facilities with pool and sauna. Our spacious events area offers conference rooms - some accessible by vehicle - and optional outside spaces, and can be put to many uses. It is 5.6 miles to the main train station and 15.5 miles to Cologne/Bonn airport. Reach us by car via the nearby A1 and A4 highways.

More than two thousand years of history have left their traces on Cologne, which you can admire on city tours and in the museums. Or why not discover the media city's fascination with flamboyant nightlife and flourishing alternative culture.

Hotel extras

191 modern air-conditioned rooms
46 family rooms for up to 4 people
11 multi-functional conference rooms for up to 199 people
Large, comfortable summer terrace
Wellness area with sauna, fitness center and indoor pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking (Paying)
- Public outdoor parking (Paying)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Polish
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying)Need access to your room from 10am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Shoe shine machine

Indoor heated pool
Fitness centre
Sauna
Golf
- Golf(Nearby)
- Golf course 18 holes(Nearby)
Other sports activities
- Jogging track
- Karting facilities (Paying)(Nearby)

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30-21:30
- Opening hours : Week-end 07:00-21:30
Self-service catering
- Snack & beverage machine (Paying)
- Drink vending machine

12 meeting room(s)
Copy/print service available

Hotel location

Mercure Hotel Koeln West

Horbeller Str.1
50858
koeln
germany

Tel: +4922345140

Fax: (+49)2234/514106

Contact email :

Check-in from 15h00

Check out up to 12h00

STRASSENBAHN : 7 MARSDORF

By plane
DUESSELDORF At 60km / 37.5 miles
By plane
KOELN At 25km / 15.63 miles
By car
KREUZ KOELN WEST At 1km / 0.63 miles
By train
KOELN HBF At 9km / 5.59 miles

GPS :50.919353, 6.85602

Our accommodation(s)

Our 4-star Mercure Hotel Köln West has 191 comfortable rooms, including 46 spacious Family Rooms and 1 room suitable for guests with reduced mobility. We can provide a crib free of charge on request. It is also free for two children aged up to 12 years to stay in your room. All rooms have free WIFI access and high-speed DSL. Your pets are also welcome at the Mercure Köln West at a charge of EUR 10/night.

Standard Room with double bed

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Standard Room with 2 single beds

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard Room with double bed and twin beds

Max. number of persons: 4
Area: From 23 m² / 248 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Standard-room with a double bed and a comfortable sofa bed

Max. number of persons: 3
Area: From 23 m² / 248 sq ft

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Direct dial telephone

Superior Room with double bed

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Privilege Room with queen-size bed

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

LES CRÉATEURS

Type of cuisine: International

Our Les Créateurs restaurant, which seats 120, serves international and regional cuisine from 6.30am to 11pm. During the summer months, you can relax on our sun terrace and enjoy light meals.

Lunch

12:00 - 14:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 21:00

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

VIS-À-VIS

Enjoy a delicious Kölsch beer or a glass of wine from our Mercure wine list in our stylish hotel bar, which is open daily from 5pm to midnight. We also offer light Mediterranean and regional dishes. Treat yourself!

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 12
Maximum size: 324 m²
Maximum capacity: 199 people
Maximum banquet capacity: 171 people

Find out more

I wasn"t glad with the reception. The Rest is OK

Abdou K. C. Business - 10/09/2020 Confirmed reviews ALL

The Reception was not friendly. Thats all.

Good location for travelling

Mrs P. Families - 31/08/2020 Confirmed reviews ALL

Very pleasant stay. The food was nice and staff were very welcoming and helpful. Beds were comfortable and the bathrooms clean and functional. The hotel is perfectly located near the motorway for a convenient stop over whilst travelling.

Dear Alison P., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Good stay for dog owners

Kay K. Solo - 30/08/2020 Confirmed reviews ALL

All very good and clean

Dear Kay K., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Pleasant stay in Koln

Jan T. Friends - 21/08/2020 Confirmed reviews ALL

The hotel has comfortable reasonable sized rooms with pleasant personal. Located rather far from city center but easily accessible with car and public transport. Plenty of supermarkets and food options around, so no problem with getting food even with rather bad opening hours of hotel restaurant.

Dear Jan T., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

High standard maintained in difficult circumstances

Stewart C. Couples - 21/08/2020 Confirmed reviews ALL

While there are restrictions which affect overall enjoyment- this is offset by the sense of security that all necessary safety precautions have been taken. Breakfast superb as ever- staff friendly and professional.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Super Aufez

Anonymous Business - 14/03/2020 Confirmed reviews ALL

Everyone was helpful, the bed was extremely comfortable and I slept deeplz

Good hotel.

Bart Couples - 18/02/2020 Confirmed reviews ALL

Friendly and helpfull staff. Fine and clean room. Clean bathroom. Good and extensive breakfast. Hotel has a closed carpark. Tram will bring you in 25 minutes in the centre of Cologne. Tramstop is nearby the hotel.

Dear Therese N., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

everything fine

Anonymous Business - 10/02/2020 Confirmed reviews ALL

nice room, silent, good breakfast, nice people

Dear Monika B., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

not good

Yehoshua G. Business - 06/02/2020 Confirmed reviews ALL

For older guests The Tube bathrom borders are too high Not comfortable to get in and out Door of the Tube is too small Very sliperry The mirror is on the Bathroom door and not comfortable to use No doors for the "cupboatf" only a cheap rack. the whole room feels cheap and poor, not as a 4 stars hotel

Dear Yehoshua G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your upcoming stays we are happy to provide a room with a walk in shower. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Ole K. T. Couples - 19/01/2020 Confirmed reviews ALL

Fine. Fine. No problems.

Dear Ole T., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Super visit

I5673JZsteven Business - 19/01/2020 TripAdvisor review

I've staid here before, always good.fast and friendly check-in, welcoming reception area, nice loyalty drink, sensible room cleanup as not to clean every day. efficient transport links to Koln, useful shops and restaurants locally. Wonderful sauna and pool. Room spacious, clean and modern, all good. Koln hotels can be costly due to Messe, but middle of the range pricing.

Thank you very much for the great Feedback. I will forward your warm words to my team. We hope to welcome you back here anytime soon.

Good for a short staying

Silvia Business - 14/01/2020 Confirmed reviews ALL

I enjoyed staying at the hotel for 2 nights, but there are a few things to improve.

Dear Silvia G., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Hotel is good for the car travelling as enough parking inside hotel area

Raymond C. Business - 04/01/2020 Confirmed reviews ALL

All good the first night the room when we walk in is cold due to the heater is not on, after turn on it take few hours to warm up, breakfast is standard. The reception staff is helpful and nice, we are happy the stay with hotel

Dear Raymond C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Very good and comfy

Arran E. Couples - 30/12/2019 Confirmed reviews ALL

check in was a breeze and I didn’t get the gentleman’s name but absolutely fantastic. Made us feel very welcome and also on departure wished us a happy new year. We asked for extra pillows and within 10 minutes they were with us. Seemed like they go above and beyond .

X'mast Market Visit

Geofrey S. S. Couples - 18/12/2019 Confirmed reviews ALL

Enjoyable and Relaxing Stay. Good place not far from Autobahn (highway) when you come by car. Easy access to the Innenstadt by tram.

everything exellent

Fabrizio Couples - 16/12/2019 Confirmed reviews ALL

everything was perfect but unfortunately tram connection was not so good.

Really excellent; personnel very kind and professional!

Gianluca N. Couples - 16/12/2019 Confirmed reviews ALL

excellent!!!

Confortable

D. Couples - 09/12/2019 Confirmed reviews ALL

Overall, very good experience. Confortable bed, spacious room. Points that could be improved : A bit more space in the bathroom and ticker bed sheets.

Nice room very pleasant staff

I H. Couples - 02/12/2019 Confirmed reviews ALL

Have stayed before hotel experience was what I would have expected I was disappointed that each day the towels etc were changed despite us hanging them up for reuse as per note in the bathroom

Good experience

Harshit G. Couples - 30/11/2019 Confirmed reviews ALL

Experience was good, smooth check-in, good room, well layed breakfast.

Our most recent 20 reviews

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