Mercure Hotel Koeln West 4 stars

Customer review rating 4.3/5 6,316 reviews

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Mercure Hotel Koeln West
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Hotel extras

  • 191 modern air-conditioned rooms

  • 46 family rooms for up to 4 people

  • 11 multi-functional conference rooms for up to 199 people

  • Large, comfortable summer terrace

  • Wellness area with sauna, fitness center and indoor pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
  • Golf
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Hotel Koeln West

Horbeller Str.1
50858
koeln
germany

Tel: +4922345140

Fax: (+49)2234/514106

Check-in from 15h00

Check out up to 12h00

  • STRASSENBAHN :  7 MARSDORF

  • By plane

    DUESSELDORF At 60km / 37.5 miles

  • By plane

    KOELN At 25km / 15.63 miles

  • By car

    KREUZ KOELN WEST At 1km / 0.63 miles

  • By train

    KOELN HBF At 9km / 5.59 miles

GPS :50.919353, 6.85602

Our accommodation(s)

Our 4-star Mercure Hotel Köln West has 191 comfortable rooms, including 46 spacious Family Rooms and 1 room suitable for guests with reduced mobility. We can provide a crib free of charge on request. It is also free for two children aged up to 12 years to stay in your room. All rooms have free WIFI access and high-speed DSL. Your pets are also welcome at the Mercure Köln West at a charge of EUR 10/night.

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with double bed and twin beds

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard-room with a double bed and a comfortable sofa bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LES CRÉATEURS

Type of cuisine: International

Our Les Créateurs restaurant, which seats 120, serves international and regional cuisine from 6.30am to 11pm. During the summer months, you can relax on our sun terrace and enjoy light meals.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VIS-À-VIS

Non contractual photo

Enjoy a delicious Kölsch beer or a glass of wine from our Mercure wine list in our stylish hotel bar, which is open daily from 5pm to midnight. We also offer light Mediterranean and regional dishes. Treat yourself!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 324

  • Maximum capacity: 199 people

  • Maximum banquet capacity: 171 people

Find out more

Our guest reviews for
Mercure Hotel Koeln West

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,316 reviews

tripadvisor

TripAdvisor Rating 3.5/5

849 reviews

I wasn"t glad with the reception. The Rest is OK

Customer review rating 4.3/5

Abdou K. C. Business - 10/09/2020 Confirmed reviews ALL

The Reception was not friendly. Thats all.

Good location for travelling

Customer review rating 4.3/5

Mrs P. Families - 31/08/2020 Confirmed reviews ALL

Very pleasant stay. The food was nice and staff were very welcoming and helpful. Beds were comfortable and the bathrooms clean and functional. The hotel is perfectly located near the motorway for a convenient stop over whilst travelling.

Dear Alison P., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Good stay for dog owners

Customer review rating 4.3/5

Kay K. Solo - 30/08/2020 Confirmed reviews ALL

All very good and clean

Dear Kay K., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Pleasant stay in Koln

Customer review rating 4.3/5

Jan T. Friends - 21/08/2020 Confirmed reviews ALL

The hotel has comfortable reasonable sized rooms with pleasant personal. Located rather far from city center but easily accessible with car and public transport. Plenty of supermarkets and food options around, so no problem with getting food even with rather bad opening hours of hotel restaurant.

Dear Jan T., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

High standard maintained in difficult circumstances

Customer review rating 4.3/5

Stewart C. Couples - 21/08/2020 Confirmed reviews ALL

While there are restrictions which affect overall enjoyment- this is offset by the sense of security that all necessary safety precautions have been taken. Breakfast superb as ever- staff friendly and professional.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Super Aufez

Customer review rating 4.3/5

Anonymous Business - 14/03/2020 Confirmed reviews ALL

Everyone was helpful, the bed was extremely comfortable and I slept deeplz

Good hotel.

Customer review rating 4.3/5

Bart Couples - 18/02/2020 Confirmed reviews ALL

Friendly and helpfull staff. Fine and clean room. Clean bathroom. Good and extensive breakfast. Hotel has a closed carpark. Tram will bring you in 25 minutes in the centre of Cologne. Tramstop is nearby the hotel.

Dear Therese N., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

everything fine

Customer review rating 4.3/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

nice room, silent, good breakfast, nice people

Dear Monika B., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

not good

Customer review rating 4.3/5

Yehoshua G. Business - 06/02/2020 Confirmed reviews ALL

For older guests The Tube bathrom borders are too high Not comfortable to get in and out Door of the Tube is too small Very sliperry The mirror is on the Bathroom door and not comfortable to use No doors for the "cupboatf" only a cheap rack. the whole room feels cheap and poor, not as a 4 stars hotel

Dear Yehoshua G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your upcoming stays we are happy to provide a room with a walk in shower. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager
Customer review rating 4.3/5

Ole K. T. Couples - 19/01/2020 Confirmed reviews ALL

Fine. Fine. No problems.

Dear Ole T., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Super visit

TripAdvisor rating 3.5/5

I5673JZsteven Business - 19/01/2020 TripAdvisor review

I've staid here before, always good.fast and friendly check-in, welcoming reception area, nice loyalty drink, sensible room cleanup as not to clean every day. efficient transport links to Koln, useful shops and restaurants locally. Wonderful sauna and pool. Room spacious, clean and modern, all good. Koln hotels can be costly due to Messe, but middle of the range pricing.

Thank you very much for the great Feedback. I will forward your warm words to my team. We hope to welcome you back here anytime soon.

Good for a short staying

Customer review rating 4.3/5

Silvia Business - 14/01/2020 Confirmed reviews ALL

I enjoyed staying at the hotel for 2 nights, but there are a few things to improve.

Dear Silvia G., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Hotel is good for the car travelling as enough parking inside hotel area

Customer review rating 4.3/5

Raymond C. Business - 04/01/2020 Confirmed reviews ALL

All good the first night the room when we walk in is cold due to the heater is not on, after turn on it take few hours to warm up, breakfast is standard. The reception staff is helpful and nice, we are happy the stay with hotel

Dear Raymond C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager

Very good and comfy

Customer review rating 4.3/5

Arran E. Couples - 30/12/2019 Confirmed reviews ALL

check in was a breeze and I didn’t get the gentleman’s name but absolutely fantastic. Made us feel very welcome and also on departure wished us a happy new year. We asked for extra pillows and within 10 minutes they were with us. Seemed like they go above and beyond .

X'mast Market Visit

Customer review rating 4.3/5

Geofrey S. S. Couples - 18/12/2019 Confirmed reviews ALL

Enjoyable and Relaxing Stay. Good place not far from Autobahn (highway) when you come by car. Easy access to the Innenstadt by tram.

everything exellent

Customer review rating 4.3/5

Fabrizio Couples - 16/12/2019 Confirmed reviews ALL

everything was perfect but unfortunately tram connection was not so good.

Really excellent; personnel very kind and professional!

Customer review rating 4.3/5

Gianluca N. Couples - 16/12/2019 Confirmed reviews ALL

excellent!!!

Confortable

Customer review rating 4.3/5

D. Couples - 09/12/2019 Confirmed reviews ALL

Overall, very good experience. Confortable bed, spacious room. Points that could be improved : A bit more space in the bathroom and ticker bed sheets.

Nice room very pleasant staff

Customer review rating 4.3/5

I H. Couples - 02/12/2019 Confirmed reviews ALL

Have stayed before hotel experience was what I would have expected I was disappointed that each day the towels etc were changed despite us hanging them up for reuse as per note in the bathroom

Good experience

Customer review rating 4.3/5

Harshit G. Couples - 30/11/2019 Confirmed reviews ALL

Experience was good, smooth check-in, good room, well layed breakfast.

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