Mercure Hotel Koeln West 4 stars

Customer review rating (ALL Rating) 4.5/5 1,660 reviews

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Mercure Hotel Koeln West - Image 1
Mercure Hotel Koeln West - Image 2
Mercure Hotel Koeln West - Image 3
Mercure Hotel Koeln West - Image 4
Horbeller Str.1, 50858 KOELN, Germany

Description

Hotel extras

  • 4-star hotel with pleasant sun terrace

  • Mercure hotel in Cologne with swimming pool and fitness area

  • Conference area for business events, meetings & banquets

  • City center & many attractions easily reachable by public transport or car.

  • Hotel with 46 family rooms accommodating up to 4 people

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Our standard twin room features two comfortable single beds (100 x 210 cm), a seating area, desk, coffee and tea station and complimentary toiletries. Pets allowed.

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Room with 1 double bed and sofa, free WIFI safe, tea making facilities and a bathroom

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x1

Queen size sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Our superior rooms feature a with queen-size bed (160x200), in-room Nespresso or tea and 5 daily kiosk items of your choice.

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Erleben Sie unser Privilege Zimmer mit Queensize‑Bett (160x200) und freuen Sie sich auf einen Welcome‑Drink, täglich 5 Kioskartikel, hochwertige Nuxe‑Pflegeprodukte, Bademantel, Steamer, Nespressomaschine und kostenfreies Parken - für entspannte Momente.

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Hotel Koeln West

Horbeller Str.1
50858 KOELN
Germany

GPS:50.919353, 6.85602

Telephone
Fax +49 2234 514106

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 191 rooms
  • One room for people with reduced mobility
  • 46 family rooms
  • 2 connecting rooms
  • 191 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

12 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s TV Channels

Well-being

Indoor swimming pool

  • Covered
  • On site

Fitness

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site
  • On site
  • Outdoor parking
  • Private
  • 160 parking spaces
  • Parking opened 24/7

  • Parking pricing: 15.00 € 15 EUR Per day

Services & equipment

  • Electric car recharging units 11 kVA

Vehicles

  • Bus parking

Security

  • Parking equipped with lights

BAR - RESTAURANT - GARDEN

Photo out of - BAR - RESTAURANT - GARDEN

Savor international and regional cuisine in our restaurant and unwind with a selection from our Mercure wine list. During summer, enjoy al fresco dining on our terrace.

Cooking style
International
Chef name
Janusz Ostrowski
Capacity
120
Accessibility
Accessible service
Horbeller Str.1, 50858 Koeln, Germany
Telephone +49 2234 5140

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Savor international and regional cuisine in our restaurant and unwind with a selection from our Mercure wine list. During summer, enjoy al fresco dining on our terrace.

The stylish Bar “Les Créateurs” serves refreshing drinks, freshly tapped Kölsch and wine from the Mercure harvest every day from Monday to Sunday between 6:00 pm and 11:00 pm. Cheers!

Early riser? Perfect! Enjoy our generous breakfast buffet Monday to Friday from 6:30 am. On weekends, we welcome you from 7:00 am to 11:00 am. When the weather is nice, breakfast is served on our terrace in the open air.

Our indoor pool is perfect for both business travelers and families. Unwind after a long workday or splash around with your kids, rain or shine.

Stay in shape at the Mercure Hotel Köln West: as a guest, use our heated indoor pool and fitness area with static bike, treadmill and cross trainer at no extra cost. The sauna and relaxation room offer you the chance to kick back.

Dear bridal couples, celebrate unforgettable wedding with us! Our venue offers just the right atmosphere for you and guests. We are the perfect wedding partner for the most beautiful day of your life!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,660 reviews

Customer review rating 5.0/5

Elliott F. Business - Confirmed reviews ALL

Thank you for your kind words regarding our staff and accommodations. We are delighted to hear that you had a pleasant experience at our hotel and appreciate your positive feedback. Best regards from Köln West Ralf Brandl

Customer review rating 5.0/5

Jean P. O. Families - Confirmed reviews ALL

Thank you for your continued feedback and for placing your trust in our hotel. It is especially rewarding to know that you feel well looked after whenever you return. We are also pleased that you value the benefits of your Accor membership and that a room upgrade, when available, adds something extra to your stay.Your kind words about the cleanliness, location and our team are greatly appreciated. For us, it is particularly meaningful when returning guests continue to enjoy the same level of quality over the years.We look forward to welcoming you back to Cologne West. Kind regards from Cologne West Ralf Brandl

Customer review rating 4.5/5

Vernon M. Families - Confirmed reviews ALL

Thank you very much for your wonderful feedback. We are especially pleased that our team, and in particular our colleagues at the bar, contributed so positively to your stay. During very hot days, it is often the small and uncomplicated gestures that make the biggest difference.It is also great to know that the pool was a real highlight for your children and that you enjoyed your stay enough to consider booking with us again.We look forward to welcoming you and your family back. Kind regards from Cologne West Ralf Brandl

Customer review rating 4.5/5

Stewart C. Couples - Confirmed reviews ALL

Thank you very much for your long standing loyalty and for sharing such detailed feedback. As you have been staying with us regularly for many years, we particularly value your perspective. We are very pleased that you continue to appreciate the cleanliness, sleeping comfort, and quality of our breakfast.We also understand your comments regarding the rooms. Our hotel is being modernised step by step in order to continuously improve the overall guest experience.Regarding the parking charge, we would like to apologise. With your previous room category, parking was included in the price. Please feel free to contact me personally at ra… before your next booking. I will be happy to look after your reservation directly and make sure we find a suitable way to make this up to you. Kind regards from Cologne West Ralf Brandl

Customer review rating 5.0/5

Eirika N. Families - Confirmed reviews ALL

Vielen Dank für Ihre erneute Rückmeldung und Ihr Vertrauen in unser Haus. Es freut uns besonders, dass wir auch dieses Mal wieder ein angenehmer Zwischenstopp auf Ihrer Reise sein konnten und Sie sich nun auch mit Ihrem Baby bei uns gut aufgehoben gefühlt haben.Schön zu wissen, dass das bereitgestellte Babybett und die rutschfeste Badematte Ihren Aufenthalt etwas unkomplizierter gemacht haben. Gerade bei Reisen mit kleinen Kindern sind es oft diese praktischen Details, die einen echten Unterschied machen.Wir freuen uns schon darauf, Sie bei Ihrer nächsten Reise wieder bei uns begrüßen zu dürfen. Liebe Grüße aus Köln West Ralf Brandl

Thank you for your kind words regarding our staff and accommodations. We are delighted to hear that you had a pleasant experience at our hotel and appreciate your positive feedback. Best regards from Köln West Ralf Brandl

Customer review rating 5.0/5

Jean P. O. Families - Confirmed reviews ALL

Always feel welcomed when visiting once or twice a year. As Accor member always feel appreciated when getting room upgrade. Mercure Hotel is clean and well located with ample parking. Staff very friendly and helpful.

Thank you for your continued feedback and for placing your trust in our hotel. It is especially rewarding to know that you feel well looked after whenever you return. We are also pleased that you value the benefits of your Accor membership and that a room upgrade, when available, adds something extra to your stay.Your kind words about the cleanliness, location and our team are greatly appreciated. For us, it is particularly meaningful when returning guests continue to enjoy the same level of quality over the years.We look forward to welcoming you back to Cologne West. Kind regards from Cologne West Ralf Brandl

Customer review rating 4.5/5

Vernon M. Families - Confirmed reviews ALL

Hotel staff brilliant, especially the bar, it was during the heatwave and they were generous with ice for our water bottles. The pool was a delight for the kids, this is the main reason why we choose to book this hotel. Room was cleaned everyday while we were there and would definitely book again. The room was tight for 4 people hence 9/10

Thank you very much for your wonderful feedback. We are especially pleased that our team, and in particular our colleagues at the bar, contributed so positively to your stay. During very hot days, it is often the small and uncomplicated gestures that make the biggest difference.It is also great to know that the pool was a real highlight for your children and that you enjoyed your stay enough to consider booking with us again.We look forward to welcoming you and your family back. Kind regards from Cologne West Ralf Brandl

Customer review rating 4.5/5

Stewart C. Couples - Confirmed reviews ALL

As a stop over hotel it is excellent, but the rooms have not been refreshed in 20 years- the reception area has been though ! Wrong priorities! We have been staying here usually 4 times a year for over 25years.Not impressed with extra charge for parking-15 Euros- which was always inclusive in price. However, beautifully clean and beds are extremely comfortable so well worth the stay. Breakfast excellent as ever.

Thank you very much for your long standing loyalty and for sharing such detailed feedback. As you have been staying with us regularly for many years, we particularly value your perspective. We are very pleased that you continue to appreciate the cleanliness, sleeping comfort, and quality of our breakfast.We also understand your comments regarding the rooms. Our hotel is being modernised step by step in order to continuously improve the overall guest experience.Regarding the parking charge, we would like to apologise. With your previous room category, parking was included in the price. Please feel free to contact me personally at ra… before your next booking. I will be happy to look after your reservation directly and make sure we find a suitable way to make this up to you. Kind regards from Cologne West Ralf Brandl

Customer review rating 5.0/5

Eirika N. Families - Confirmed reviews ALL

I have stayed in this hotel many times as I use it for a stop between Denmark and France. This year I travelled with my 6 month old. The hotel provided a baby bed and a non-slip mat for the bath. The bed was a travel pop up bed with a pillow and duvet, baby had no issues falling asleep in it. If travelling with a baby I highly recommend asking for these things as it made the whole experience easier. The restaurant has high chairs and booster seats.

Vielen Dank für Ihre erneute Rückmeldung und Ihr Vertrauen in unser Haus. Es freut uns besonders, dass wir auch dieses Mal wieder ein angenehmer Zwischenstopp auf Ihrer Reise sein konnten und Sie sich nun auch mit Ihrem Baby bei uns gut aufgehoben gefühlt haben.Schön zu wissen, dass das bereitgestellte Babybett und die rutschfeste Badematte Ihren Aufenthalt etwas unkomplizierter gemacht haben. Gerade bei Reisen mit kleinen Kindern sind es oft diese praktischen Details, die einen echten Unterschied machen.Wir freuen uns schon darauf, Sie bei Ihrer nächsten Reise wieder bei uns begrüßen zu dürfen. Liebe Grüße aus Köln West Ralf Brandl

Customer review rating 4.5/5

Raluca V. Friends - Confirmed reviews ALL

Clean, very good breakfast, nice terrace, good parking, comfortable bed. The hotel it is a bit outdated but the facilities offered and the good accomodation price are compensating.

Thank you very much for your positive feedback. We are pleased that the cleanliness, comfortable bed, breakfast, terrace and parking facilities contributed to an enjoyable stay. We also appreciate your balanced comment regarding the condition of the hotel. Our property is being modernised step by step, while we continue to focus on providing good comfort and value for our guests.We would be delighted to welcome you back to Cologne West. Kind regards from Cologne West Ralf Brandl

Customer review rating 4.0/5

Raivis D. Families - Confirmed reviews ALL

We had a wonderful stay at this hotel. The location is excellent, the secure parking was a huge bonus, and it was exactly what we were looking for. The hotel provided everything we needed for a comfortable and enjoyable stay.

Thank you for sharing your positive experience. We are pleased that our location and secure parking matched your travel needs so well. Even more importantly, it is good to know that you found everything required for a comfortable and enjoyable stay We would be happy to welcome you back to Cologne West. Kind regards from Cologne West Ralf Brandl

Customer review rating 3.5/5

Simon H. Business - Confirmed reviews ALL

Staff were very helpful, room and hotel were clean. The facilities were good. The pillows were too flat and bed linen meant I did not sleep well

Vielen Dank für Ihre offene Bewertung. Es freut uns, dass Sie unser Team als hilfsbereit erlebt haben und sowohl die Sauberkeit als auch die Ausstattung unseres Hauses positiv hervorheben. Umso bedauerlicher ist es, dass der Schlafkomfort nicht überzeugen konnte. Gerade Kissen und Bettwäsche tragen wesentlich zu einer erholsamen Nacht bei, daher nehmen wir Ihre Rückmeldung aufmerksam auf. Liebe Grüße aus Köln West Ralf Brandl

Customer review rating 5.0/5

Jorge G. Business - Confirmed reviews ALL

Breakfast was very tasty, the personnel very nice and helpful all the time. Happy to be there again.

Thank you very much for your wonderful review. It is especially rewarding to know that the genuine friendliness and attentiveness of our team made your stay so enjoyable. We will gladly share your kind words with our colleagues.And of course, we are delighted that our breakfast was a highlight as well. Thank you for choosing to stay with us, and we look forward to seeing you again. Kind regards from Köln West Ralf Brandl

Customer review rating 2.5/5

Mehran M. Families - Confirmed reviews ALL

The place is not clean and welcoming as should be.

Thank you very much for your honest review and your feedback. We are sorry to learn that your stay did not meet your expectations. Providing our guests with a clean, well maintained, and welcoming environment is one of our highest priorities, which is why we take your comments very seriously.Thank you for sharing your experience with us. Kind regards from Köln West Ralf Brandl

Customer review rating 4.0/5

Maggie V. S. Couples - Confirmed reviews ALL

Friendly and helpful staff members. Only problem was the distance to the tran stop and from there yo main station and tourist attractions.

Thank you very much for your feedback. We are delighted that you appreciated the friendliness and helpfulness of our team. Your kind words are a wonderful recognition of their daily commitment.Our hotel is located in a quieter area with a direct tram connection to Cologne city centre. We understand that the distance to the tram stop may not be ideal for every guest and appreciate your feedback. Kind regards from Köln West Ralf Brandl

Customer review rating 5.0/5

Arun G. Business - Confirmed reviews ALL

Nice. loverly peoples & nice abiences.

Thank you very much for your excellent rating and your kind feedback. We are delighted that you enjoyed your stay with us. Your compliments about our team and the welcoming atmosphere of our hotel are greatly appreciated and will be shared with our colleagues. Kind regards from Köln West Ralf Brandl

Customer review rating 5.0/5

Mia P. Business - Confirmed reviews ALL

Very kind, friendly and helpful staff at both reception and in the restaurant.

Thank you very much for your excellent rating and your kind words. We are especially delighted that our team made such a positive impression on you. Your appreciation for the service provided by both our reception and restaurant teams is a wonderful compliment, and we will be happy to share it with all of our colleagues. We look forward to welcoming you back to Mercure Hotel Köln West in the near future. Kind regards from Köln West Ralf Brandl

Customer review rating 2.0/5

Ayse D. D. Families - Confirmed reviews ALL

There was no refrigerator. It’s extremely disappointing. I have never seen something like that in other hotels when I asked service they told that it’s normal just some of the rooms has it. I’m not satisfied. It’s explanation think about it. It’s somebody and you wanna put some water in the refrigerator, but there is no and I’m not giving less money. I hope you recover soon.

Thank you very much for your feedback. We are sorry that this aspect of your stay did not meet your expectations. As part of our sustainability strategy and our commitment to environmental protection and energy conservation, refrigerators have been removed from some room categories. They remain a standard feature in our Privilege, Superior, and Family rooms.We would be happy to assist you with your next booking to help you choose the room category that best suits your needs. Kind regards from Köln West Ralf Brandl

Customer review rating 4.5/5

Marko S. Families - Confirmed reviews ALL

Very good service, room, breakfast ...

Sehr geehrter Herr S., vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Sie die Lage unseres Hotels sowie unseren Service, das Zimmer und das Frühstück geschätzt haben. Ihre Zufriedenheit ist uns sehr wichtig. Mit freundlichen Grüßen, Bente Christensen Waizmann Hoteldirektorin - General Manager

Customer review rating 4.5/5

Ekaterina K. Families - Confirmed reviews ALL

The beds were very comfortable, and you can hear the birds singing outside in the morning.

Customer review rating 3.5/5

Lukasz K. Business - Confirmed reviews ALL

Generally stay was nice & good but the only thing that I was bit nervous about was very poorly cooling refrigerator. And that's exactly the same what I've experienced some time ago when I was there too. Seems there is some issue with room equipment. During hot days - there would be a problem

Thank you for your feedback and your honest review. We are pleased that you found your stay overall enjoyable and especially appreciated the location of our hotel.At the same time, we would like to thank you for your comment regarding the refrigerator. As you have experienced the same issue during a previous stay, we take your feedback very seriously and will look into it accordingly. Should you experience any technical issues during your stay, our reception team is always happy to assist and find a solution as quickly as possible. If you need to keep any items refrigerated, you are also welcome to leave them with our reception team, and we will be happy to store them for you in a cooled area. Kind regards from Köln West Ralf Brandl

Customer review rating 5.0/5

Thomas H. Business - Confirmed reviews ALL

I stay at this hotel monthly and the staff are so attentive and always take the time to look after me and go the extra mile. Thank you for all that you do.

Thank you very much for your excellent rating and for your continued loyalty to our hotel. We are especially pleased to hear that you consistently feel well looked after during your regular stays and that our team’s attentiveness and friendliness contribute to a comfortable experience.Your kind words mean a great deal to our entire team and are a wonderful motivation for all of us.We are already looking forward to welcoming you again on your next visit. Kind regards from Köln West Ralf Brandl

Customer review rating 5.0/5

Kristien M. Couples - Confirmed reviews ALL

Very clean, very friendly staff, great breakfast and a large parking for the car, everything was just perfect, thanks!

Thank you very much for your excellent rating and your wonderful feedback. We are delighted that you enjoyed every aspect of your stay, especially the cleanliness, the friendliness of our team, our breakfast, and the convenient parking facilities. Your kind words mean a lot to our entire team and we truly appreciate them. We look forward to welcoming you again soon. Kind regards from Köln West Ralf Brandl

Customer review rating 5.0/5

Jochen S. Business - Confirmed reviews ALL

Had a great stay at Mercure Cologne West, Great, spacious room with nice view, comfortable bed and superb location beside highway. Will stay there again.

Thank you very much for your excellent rating and your positive feedback. We are delighted that you enjoyed your stay with us and especially appreciated the comfort of your room, the view, and the convenient location of our hotel. It is wonderful to hear that you would gladly stay with us again. Kind regards from Köln West Ralf Brandl

Other web-users rate our hotel

  • 646 reviews 8.2/10 Location
  • 1,047 reviews 6.7/10 Room
  • 1,074 reviews 9.4/10 Service
  • 21 reviews 7.3/10 WiFi
  • 671 reviews 9.3/10 Breakfast
  • 556 reviews 7.5/10 Cleanliness
  • 292 reviews 8/10 Food
  • 257 reviews 5.9/10 Pool

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