Mercure Hotel Koeln West 4 stars

Customer review rating (ALL Rating) 4.5/5 1,622 reviews

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Description

Hotel extras

  • 4-star hotel with pleasant sun terrace

  • Mercure hotel in Cologne with swimming pool and fitness area

  • Conference area for business events, meetings & banquets

  • City center & many attractions easily reachable by public transport or car.

  • Hotel with 46 family rooms accommodating up to 4 people

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Koeln West

Horbeller Str.1
50858 KOELN
Germany

GPS:50.919353, 6.85602

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR - RESTAURANT - GARDEN

Savor international and regional cuisine in our restaurant and unwind with a selection from our Mercure wine list. During summer, enjoy al fresco dining on our terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,622 reviews

Customer review rating 4.5/5

Marko S. Families - Confirmed reviews ALL

Sehr geehrter Herr S., vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Sie die Lage unseres Hotels sowie unseren Service, das Zimmer und das Frühstück geschätzt haben. Ihre Zufriedenheit ist uns sehr wichtig. Mit freundlichen Grüßen, Bente Christensen Waizmann Hoteldirektorin - General Manager

Customer review rating 4.5/5

Ekaterina K. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Lukasz K. Business - Confirmed reviews ALL

Thank you for your feedback and your honest review. We are pleased that you found your stay overall enjoyable and especially appreciated the location of our hotel.At the same time, we would like to thank you for your comment regarding the refrigerator. As you have experienced the same issue during a previous stay, we take your feedback very seriously and will look into it accordingly. Should you experience any technical issues during your stay, our reception team is always happy to assist and find a solution as quickly as possible. If you need to keep any items refrigerated, you are also welcome to leave them with our reception team, and we will be happy to store them for you in a cooled area. Kind regards from Köln West Ralf Brandl

Customer review rating 5.0/5

Thomas H. Business - Confirmed reviews ALL

Thank you very much for your excellent rating and for your continued loyalty to our hotel. We are especially pleased to hear that you consistently feel well looked after during your regular stays and that our team’s attentiveness and friendliness contribute to a comfortable experience.Your kind words mean a great deal to our entire team and are a wonderful motivation for all of us.We are already looking forward to welcoming you again on your next visit. Kind regards from Köln West Ralf Brandl

Customer review rating 5.0/5

Kristien M. Couples - Confirmed reviews ALL

Thank you very much for your excellent rating and your wonderful feedback. We are delighted that you enjoyed every aspect of your stay, especially the cleanliness, the friendliness of our team, our breakfast, and the convenient parking facilities. Your kind words mean a lot to our entire team and we truly appreciate them. We look forward to welcoming you again soon. Kind regards from Köln West Ralf Brandl

Other web-users rate our hotel

  • 642 reviews 8.2/10 Location
  • 1,043 reviews 6.4/10 Room
  • 1,077 reviews 9.2/10 Service
  • 24 reviews 6/10 WiFi
  • 662 reviews 9.2/10 Breakfast
  • 543 reviews 7.3/10 Cleanliness
  • 526 reviews 5.1/10 Comfort
  • 301 reviews 8/10 Food

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