Mercure Hotel Koeln West 4 stars

Customer review rating (ALL Rating) 4.5/5 1,594 reviews

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Description

Hotel extras

  • 4-star hotel with pleasant sun terrace

  • Mercure hotel in Cologne with swimming pool and fitness area

  • Conference area for business events, meetings & banquets

  • City center & many attractions easily reachable by public transport or car.

  • Hotel with 46 family rooms accommodating up to 4 people

Our accommodation(s)

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Hotel location

Mercure Hotel Koeln West

Horbeller Str.1
50858 KOELN
Germany

GPS:50.919353, 6.85602

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR - RESTAURANT - GARDEN

Savor international and regional cuisine in our restaurant and unwind with a selection from our Mercure wine list. During summer, enjoy al fresco dining on our terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,594 reviews

Customer review rating 4.5/5

Jurgen D. Business - Confirmed reviews ALL

Professional and friedly staff

Thank you very much for your excellent review. We are delighted that you appreciated the professionalism and friendliness of our staff. Kind regards from Cologne West Ralf Brandl

Customer review rating 4.0/5

Steven G. Friends - Confirmed reviews ALL

Courteous and always available staff. Room 418 was very noisy at 06.00 am, being situated on the road side. So much so that I thought I may have left the window open (I hadn't).

Thank you for your feedback. We are pleased that you found our staff courteous and helpful. At the same time, we regret that your room facing the street was noisy in the early morning. Unfortunately, this is beyond our control. However, we are happy to take room preferences into account and recommend requesting a room on the opposite side for a quieter stay. Kind regards from Cologne West Ralf Brandl

Customer review rating 4.0/5

Mark T. Business - Confirmed reviews ALL

All good

Thank you for your feedback. We are pleased that everything suited your needs and that you had a good stay with us. Kind regards from Cologne West Ralf Brandl

Customer review rating 4.0/5

Jason T. Friends - Confirmed reviews ALL

We had 2 rooms. One facing the main road the other facing the hotel entrance. The room facing the main road became very noisy around 6am each morning. The other room was good.

Thank you for your feedback. We are pleased that you found our staff friendly. At the same time, we regret that one of the rooms facing the main road was noisy in the morning due to traffic. Unfortunately, this is beyond our control. However, we are happy to take room preferences into account and recommend requesting a room on the opposite side for a quieter stay. Kind regards from Cologne West Ralf Brandl

Customer review rating 5.0/5

Jean P. O. Couples - Confirmed reviews ALL

Great location, helpful staff and clean

Thank you very much for your positive review. We are pleased that you enjoyed your stay, especially our convenient location, the cleanliness and the helpfulness of our team. We hope to welcome you again in the future. Kind regards from Cologne West Ralf Brandl

Other web-users rate our hotel

  • 646 reviews 8.1/10 Location
  • 1,030 reviews 6.4/10 Room
  • 1,055 reviews 9.1/10 Service
  • 24 reviews 6.4/10 WiFi
  • 681 reviews 9/10 Breakfast
  • 557 reviews 7.3/10 Cleanliness
  • 314 reviews 7.7/10 Food
  • 263 reviews 6.7/10 Pool

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