Mercure Jakarta Kota 4 stars

Name: Mercure Jakarta Kota
Address: JAKARTA, 11160, INDONESIA
Telephone: (+62)21/6248680
Rating: 3.9

4.0/5

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Mercure Jakarta Kota

Mid-scale hotel for business trips or leisure

Feel Welcome at Mercure Jakarta Kota! Experience the heritage and local life of Jakarta. Suitable for leisure and business travelers.

Mr. Riganda TOGATOROP, Hotel Manager

Strategically located in the city center of Jakarta, Mercure Jakarta Kota Hotel is 4-star International hotel locally inspired by Indonesian - Chinese culture which offers you a cozy and comfortable stay equipped with amenities suitable for business and leisure.

If you are interested in knowing the historical of Indonesian culture, Jakarta Old Batavia (Kota Tua), National Monument (Monas) and more museums will be the option to create unforgettable experience. Or simply visit the oldest Chinese Temple in Jakarta with favorite culinary destination at Mangga Besar street food and Pecenongan by 10 minutes walking. So, ready to explore?

Mercure Jakarta Kota is strategically located in the heart of business, shopping, important landmarks or attractions making it a popular destination for tourists.

Hotel extras

Outdoor Swimming Pool and Fitness Center
Complimentary WIFI Access
Chinese and Western Restaurant
At Close Proximity to Restaurants and Shopping area
Spacious Room

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private outdoor parking (Paying)
- Private enclosed outdoor parking (Paying)
- Bus/coach parking area (Paying)
- Valet parking (Paying)
Accessibility for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
LATE CHECK-OUT UP TO 6PMPaying
Laundry
- Dry cleaning / IroningCHARGES APPLY
- Shoe shine machine
Cash machine
Porter

Outdoor unheated pool
Fitness centre
Well-being
- Jacuzzi
- Massage
- Sauna

Breakfast
2 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

6 meeting room(s)
Conventions hotel
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Hotel location

Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123
11160
jakarta
indonesia

Tel: +62216248680

Fax: (+62)21/6008441

Contact email

Check-in from 14h00

Check out up to 12h00

TRANSJAKARTA : CORRIDOR 1 OLIMO

By plane
SOEKARNO HATTA INTL AIRPORT At 22km / 13.67 miles

GPS :-6.149451, 106.817279

Our accommodations

Mercure Jakarta Kota provides various typse of rooms from Superior, Deluxe, and Executive. Perfect for business and leisure travelers.

Rooms (4)

Superior 1 Double Bed

Max. number of persons: 3
Area: From 29m²

Satellite/cable colour TV
Business Desk
Direct dial telephone

Superior Room with 2 single beds

Max. number of persons: 3
Area: From 29m²

Satellite/cable colour TV
Business Desk
Direct dial telephone

Deluxe 1 Double Bed

Max. number of persons: 3
Area: From 35m²

Satellite/cable colour TV
Business Desk
Bathroom products
Direct dial telephone

Executive Deluxe 1 King Bed

Max. number of persons: 3
Area: From 56m²

Satellite/cable colour TV
Business Desk
Direct dial telephone

Our restaurants and bars

SPICE

Type of cuisine: International

From traditional Indonesian food to Western food, experience the exceptional dining prepared by our chef.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CHIAO TUNG

Type of cuisine: Chinese

Providing modern and traditional Chinese cuisine. Enjoy the special Dim Sum buffet every weekend and Public Holiday from 11am - 3pm.

Lunch

06:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

06:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

KIRANA BAR

Photo non contractuelle / Strictly non binding

Experience a welcoming and stylist ambiance with live music, open 7 days a week from early to late

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 680 m²
Maximum capacity: 550 people
Maximum banquet capacity: 300 people

Find out more

can internet be improved?

Dr P. S. Families - 30/11/2019 Confirmed reviews ALL

Please tell Pannga and Iwan they are doing a super job at the gym/pool. Very attentive and anticipate my needs. I miss Lintang in breakfast area. She has "luar biasa" customer service. The internet is very variable. Easpecially at night it slows down (maybe from high demand). In any case it is usually impossible to watch videos at night and it stalls. I suggest a major revamp to increase speed that is compatible with the wireless demand that exists.

A pleasant stay in a clean and spacious room with friendly and comitted staff

Hor K. T. Friends - 29/11/2019 Confirmed reviews ALL

Convenient location, clean rooms and toilets. Variety was slightly lacking at the weekend dimsum buffet, but was satisfied with the quality of food.

excellent

Yahya Business - 26/11/2019 Confirmed reviews ALL

room was spacious, nice and clean . seem a bit dull ...

satisfied

Peny C. A. Business - 22/11/2019 Confirmed reviews ALL

I feel satisfied with the service of Mr. Sutiyono. so welcome and humble

Dear Mr. Peny Cahaya A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely Yours, Riganda Togatorop - General Manager

Business Trip

Tjioe K. H. Business - 22/11/2019 Confirmed reviews ALL

Good Hotel with well maintained. Receptionist very Good. Room clean , comfy and aircon are working well. Breakfast quality and variety is good. Maybe during my stay is busy, they are late to filled up the run out food. Staff are great.

Dear Mr. Tjioe Kian H., I would like to sincerely thank you for staying with Mercure Jakarta Kota and for taking the time to share your experience during your stay. We are pleased to learn that you had overall good experience during your recent stay with us. I took note of some areas of improvement during your stay and please rest assure that we are taking it seriously and find ways to improve it. Your feedback is highly appreciated as this will help us improve the level of service to our guests. We all look forward to the pleasure of having you back with us at Mercure Jakarta Kota and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Riganda Togatorop - General Manager

Good & happy

Leong S. H. Business - 18/11/2019 Confirmed reviews ALL

Room service is good. Counter service is polite. Except when ask to print out my bill is never allow.

A little disappointed

Mary Couples - 18/11/2019 Confirmed reviews ALL

As a accor member we were look8ng forward to staying in a familiar brand. The bed was uncomfortable - it was bouncy. I didn't sleep well for the last 3 nights. We decided to have dinner at the restaurant- my husband could not eat his food the meet was so tough he could not bite through it. My meal was only half on the plate and not the ingredients that was suppose to be there. However the waiters handled it very well and oppologised they did not charge my husband for his meal and corrected my dish The other thing is the toilet in our room had brown stains! I was surprised to see that in a 4 star hotel! The staff were very good and tried to accommodate. The location was fantastic

Dear Ms. Mary, Thank you for your recent stay and thank you for taking the time to share your experience with us Please accept our sincere apologies for the disappointing experience regarding the bed and toilet in room, also dinner at the restaurant . Please rest assured that we are working hard and putting a lot of efforts to avoid the same from recurring. Ms. Mary, I would like to assure you that all the points you have mentioned had been addressed as it is our commitment to improve the products and services we provide. We sincerely thank you for sharing your experience and we do look forward to welcoming you back to Mercure Jakarta Kota. Sincerely, Riganda Togatorop - General Manager

Nice staying at Mercure Jakarta Kota

Budijanto W. Business - 15/11/2019 Confirmed reviews ALL

Thank you for upgrading the room even the rooms were full occupied. I love to stay in this hotel.

Satisfying

Anita Business - 13/11/2019 Confirmed reviews ALL

A different staying experience at this time because there have been many improvements in many things and progress at MJK..keep improving the facilities and comfort that have been there,success for MJK..thanks

different bed??

Viondi Y. Solo - 13/11/2019 Confirmed reviews ALL

i dont exactly sure, but the bed is different with my another stay, and my last stay bed is not comfortable

Good

Wongyq Solo - 13/11/2019 Confirmed reviews ALL

In room plug for phone charging a bit not convenient. Not beside the bed..

Mr ricko gustiawan

Anonymous Solo - 13/11/2019 Confirmed reviews ALL

Very good experience having staycation with Mercure jakarta KOTA if you'relooking for rooms with bathtuub. The staffs are nice, when i forgot my key they kindly help to find my key. Clean room, overall good

Lizam Families - 12/11/2019 Confirmed reviews ALL

the staff in restaurant was perfect, they keep calm even in busy time. and Mr. Andry very nice person.

Really satisfying

Ray K. Solo - 11/11/2019 Confirmed reviews ALL

That was a great experience to be able to stay at Mercure Jakarta Kota.. Really satisfy with the service of the staff.. Staff was so humble and kind.

Would be perfect if shower head could locate higher

T. O. Business - 11/11/2019 Confirmed reviews ALL

Shower head location is too low to wash your hair. Others are all ok.

Tsai M. C. Business - 11/11/2019 Confirmed reviews ALL

Breakfast can be better

Dear Mr. Tsai Meng c., Further to your comment, it would be helpful for us if you could share us your experience by letting us know in detail so we can follow up if there is any improvement we can do or action to be taken during your recent stay with us please email us at ge… Many thanks, Riganda Togatorop General Manager

Good

Hii H. Friends - 11/11/2019 Confirmed reviews ALL

I like the room cleaning service. Breakfast area is definitely a good place to hangout. I pretty enjoy during the stay.

Comfort, Clean Room and service excellent

Jefri L. Business - 07/11/2019 Confirmed reviews ALL

Very Happy with the location, the room clean and the services

Comfortable hotel with excellent service

Charles P. Friends - 06/11/2019 Confirmed reviews ALL

I particularly enjoyed the breakfast where I was waited upon by waitress Lin Tang. She provides the best service I have ever encountered. She remembers all of my likes and preferences and goes to great lengths to anticipate what I might want next. The assistant manager Mr. Adrian was also very good at his job and made me feel special. My housekeeper was excellent.

Satisty

Chris Families - 06/11/2019 Confirmed reviews ALL

We had a pleasant rest in mercure, huge room, clean pool and complete gym.

Our most recent 20 reviews

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