Mercure Jakarta Kota 4 stars

TripAdvisor rating 4.0/5 748 reviews
Mercure Jakarta Kota
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Room 1

Number of guests
Children's age

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  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Outdoor Swimming Pool and Fitness Center

  • Complimentary WIFI Access

  • Chinese and Western Restaurant

  • At Close Proximity to Restaurants and Shopping area

  • Spacious Room

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Cash machine
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123
11160
jakarta
indonesia

Tel: +62216248680

Fax: (+62)21/6008441

Contact email

Check-in from 14h00

Check out up to 11h00

  • TRANSJAKARTA :   CORRIDOR 1 OLIMO

  • By plane

    SOEKARNO HATTA INTL AIRPORT At 22km / 13.67 miles

GPS :-6.149451, 106.817279

Our accommodations

Mercure Jakarta Kota provides various typse of rooms from Superior, Deluxe, and Executive. Perfect for business and leisure travelers.

Superior 1 Double Bed

  • Max. number of persons: 3
  • Area: From 29
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 29
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Deluxe 1 Double Bed

  • Max. number of persons: 3
  • Area: From 35
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Executive Deluxe 1 King Bed

  • Max. number of persons: 3
  • Area: From 56
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

SPICE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

From traditional Indonesian food to Western food, experience the exceptional dining prepared by our chef.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHIAO TUNG

Type of cuisine: Chinese

Photo non contractuelle / Strictly non binding

Providing modern and traditional Chinese cuisine. Enjoy the special Dim Sum buffet every weekend and Public Holiday from 11am - 3pm.

Lunch

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KIRANA BAR

Photo non contractuelle / Strictly non binding

Experience a welcoming and stylist ambiance with live music, open 7 days a week from early to late

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 680

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Jakarta Kota

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,620 reviews

tripadvisor

TripAdvisor Rating 4.0/5

748 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

can internet be improved?

Customer review rating 4.2/5

Dr P. S. Families - 30/11/2019 Confirmed reviews ALL

Please tell Pannga and Iwan they are doing a super job at the gym/pool. Very attentive and anticipate my needs. I miss Lintang in breakfast area. She has "luar biasa" customer service. The internet is very variable. Easpecially at night it slows down (maybe from high demand). In any case it is usually impossible to watch videos at night and it stalls. I suggest a major revamp to increase speed that is compatible with the wireless demand that exists.

A pleasant stay in a clean and spacious room with friendly and comitted staff

Customer review rating 4.2/5

Hor K. T. Friends - 29/11/2019 Confirmed reviews ALL

Convenient location, clean rooms and toilets. Variety was slightly lacking at the weekend dimsum buffet, but was satisfied with the quality of food.

excellent

Customer review rating 4.2/5

Yahya Business - 26/11/2019 Confirmed reviews ALL

room was spacious, nice and clean . seem a bit dull ...

satisfied

Customer review rating 4.2/5

Peny C. A. Business - 22/11/2019 Confirmed reviews ALL

I feel satisfied with the service of Mr. Sutiyono. so welcome and humble

Dear Mr. Peny Cahaya A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely Yours, Riganda Togatorop - General Manager

Business Trip

Customer review rating 4.2/5

Tjioe K. H. Business - 22/11/2019 Confirmed reviews ALL

Good Hotel with well maintained. Receptionist very Good. Room clean , comfy and aircon are working well. Breakfast quality and variety is good. Maybe during my stay is busy, they are late to filled up the run out food. Staff are great.

Good & happy

Customer review rating 4.2/5

Leong S. H. Business - 18/11/2019 Confirmed reviews ALL

Room service is good. Counter service is polite. Except when ask to print out my bill is never allow.

A little disappointed

Customer review rating 4.2/5

Mary Couples - 18/11/2019 Confirmed reviews ALL

As a accor member we were look8ng forward to staying in a familiar brand. The bed was uncomfortable - it was bouncy. I didn't sleep well for the last 3 nights. We decided to have dinner at the restaurant- my husband could not eat his food the meet was so tough he could not bite through it. My meal was only half on the plate and not the ingredients that was suppose to be there. However the waiters handled it very well and oppologised they did not charge my husband for his meal and corrected my dish The other thing is the toilet in our room had brown stains! I was surprised to see that in a 4 star hotel! The staff were very good and tried to accommodate. The location was fantastic

Dear Ms. Mary, Thank you for your recent stay and thank you for taking the time to share your experience with us Please accept our sincere apologies for the disappointing experience regarding the bed and toilet in room, also dinner at the restaurant . Please rest assured that we are working hard and putting a lot of efforts to avoid the same from recurring. Ms. Mary, I would like to assure you that all the points you have mentioned had been addressed as it is our commitment to improve the products and services we provide. We sincerely thank you for sharing your experience and we do look forward to welcoming you back to Mercure Jakarta Kota. Sincerely, Riganda Togatorop - General Manager

Nice staying at Mercure Jakarta Kota

Customer review rating 4.2/5

Budijanto W. Business - 15/11/2019 Confirmed reviews ALL

Thank you for upgrading the room even the rooms were full occupied. I love to stay in this hotel.

Satisfying

Customer review rating 4.2/5

Anita Business - 13/11/2019 Confirmed reviews ALL

A different staying experience at this time because there have been many improvements in many things and progress at MJK..keep improving the facilities and comfort that have been there,success for MJK..thanks

different bed??

Customer review rating 4.2/5

Viondi Y. Solo - 13/11/2019 Confirmed reviews ALL

i dont exactly sure, but the bed is different with my another stay, and my last stay bed is not comfortable

Good

Customer review rating 4.2/5

Wongyq Solo - 13/11/2019 Confirmed reviews ALL

In room plug for phone charging a bit not convenient. Not beside the bed..

Mr ricko gustiawan

Customer review rating 4.2/5

Anonymous Solo - 13/11/2019 Confirmed reviews ALL

Very good experience having staycation with Mercure jakarta KOTA if you'relooking for rooms with bathtuub. The staffs are nice, when i forgot my key they kindly help to find my key. Clean room, overall good

Customer review rating 4.2/5

Lizam Families - 12/11/2019 Confirmed reviews ALL

the staff in restaurant was perfect, they keep calm even in busy time. and Mr. Andry very nice person.

Really satisfying

Customer review rating 4.2/5

Ray K. Solo - 11/11/2019 Confirmed reviews ALL

That was a great experience to be able to stay at Mercure Jakarta Kota.. Really satisfy with the service of the staff.. Staff was so humble and kind.

Would be perfect if shower head could locate higher

Customer review rating 4.2/5

T. O. Business - 11/11/2019 Confirmed reviews ALL

Shower head location is too low to wash your hair. Others are all ok.

Customer review rating 4.2/5

Tsai M. C. Business - 11/11/2019 Confirmed reviews ALL

Breakfast can be better

Dear Mr. Tsai Meng c., Further to your comment, it would be helpful for us if you could share us your experience by letting us know in detail so we can follow up if there is any improvement we can do or action to be taken during your recent stay with us please email us at ge… Many thanks, Riganda Togatorop General Manager

Good

Customer review rating 4.2/5

Hii H. Friends - 11/11/2019 Confirmed reviews ALL

I like the room cleaning service. Breakfast area is definitely a good place to hangout. I pretty enjoy during the stay.

Comfort, Clean Room and service excellent

Customer review rating 4.2/5

Jefri L. Business - 07/11/2019 Confirmed reviews ALL

Very Happy with the location, the room clean and the services

Comfortable hotel with excellent service

Customer review rating 4.2/5

Charles P. Friends - 06/11/2019 Confirmed reviews ALL

I particularly enjoyed the breakfast where I was waited upon by waitress Lin Tang. She provides the best service I have ever encountered. She remembers all of my likes and preferences and goes to great lengths to anticipate what I might want next. The assistant manager Mr. Adrian was also very good at his job and made me feel special. My housekeeper was excellent.

Satisty

Customer review rating 4.2/5

Chris Families - 06/11/2019 Confirmed reviews ALL

We had a pleasant rest in mercure, huge room, clean pool and complete gym.

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