Mercure Jakarta Kota 4 stars

Customer review rating (ALL Rating) 5.0/5 340 reviews

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Description

Hotel extras

  • Outdoor Swimming Pool and Fitness Center

  • Complimentary WIFI Access

  • Chinese and Western Restaurant

  • At Close Proximity to Restaurants and Shopping area

  • Spacious Room

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123
11160 JAKARTA
Indonesia

GPS:-6.149451, 106.817279

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  5.0/5  340 reviews

TripAdvisor Rating  4.1/5  887 reviews

Certificate of excellence 2024

Great

Customer review rating 5.0/5

A. Solo - Confirmed reviews ALL

Dear Darsono A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

Thank you Mercure

Customer review rating 5.0/5

Lintang Families - Confirmed reviews ALL

Dear Lintang K., We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

Good stay!

TripAdvisor rating 4.0/5

Shardsharma0810 TripAdvisor review

Dear Shardsharma0810, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

Sangat bagus dan Worth it untuk liburan keluarga

TripAdvisor rating 5.0/5

Guide20807263735 TripAdvisor review

Guide20807263735 yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Jakarta Kota. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Mercurely Yours Teuku Rusiansyah General Manager

old hotel, but still worth it

TripAdvisor rating 4.0/5

Hokkim M Couples - TripAdvisor review

Dear Hokkim M, Thank you for taking the time to tell us about your experience at the Mercure Jakarta kota. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

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Other web-users rate our hotel

  • 380 reviews 8.6/10 Location
  • 698 reviews 8.1/10 Room
  • 772 reviews 8.6/10 Service
  • 45 reviews 8/10 WiFi
  • 393 reviews 8.2/10 Cleanliness
  • 272 reviews 4.8/10 Vibe
  • 181 reviews 9.2/10 Value
  • 176 reviews 7.6/10 Breakfast

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