Mercure Jakarta Kota 4 stars
Customer review rating (ALL Rating) 4.5/5 75 reviews
ALLSAFE approved hotel
Outdoor Swimming Pool and Fitness Center
Complimentary WIFI Access
Chinese and Western Restaurant
At Close Proximity to Restaurants and Shopping area
Jl. Hayam Wuruk No. 123
TRANSJAKARTA: CORRIDOR 1 OLIMO
SOEKARNO HATTA INTL AIRPORT At 22km / 13.67 miles
Check-in from - Check out up to
Providing modern and traditional Chinese cuisine. Enjoy the special Dim Sum buffet every weekend and Public Holiday from 11am - 3pm.
From traditional Indonesian food to Western food, experience the exceptional dining prepared by our chef.
Mercure Jakarta Kota provides various typse of rooms from Superior, Deluxe, and Executive. Perfect for business and leisure travelers.
100% genuine reviews from our guestsFind out more
Extremely friendly staff
Customer review rating 5.0/5
Sepbrina R. Families - Confirmed reviews ALL
I was here for my father’s birthday. An excellent place, mainly because of the incredibly caring staff. Especially Adevita, Ulihta , and Gayah from reservation team. They prepared a slice of birthday cake for my dad ❤️ Thanks a lot ! Definitely will come back.
Dear Ms Sepbrina r., We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. Happy belated birthday to your father. We are delighted and proud to receive your comments, specifically all team members whose names have been mentioned by you. The team and I wish to welcome you back again soon at Mercure Jakarta Kota. Sincerely, Teuku Rusiansyah - General Manager
Well spent staycation
Customer review rating 5.0/5
Novangel Families - Confirmed reviews ALL
Second time staycay after pandemic in this hotel (1st one was with my friends). Soooo glad I choosed Mercure for my family short staycay. Our 3d2n stay was so memorable. I booked several rooms & when I got there before check in time, some of the room already ready beforehand which made it easier to manage the room for my family. The rooms is quite spacious & have a good view (especially the room which got upgraded). Everything was in a good, besides for the lounge bar, it was closed during my stay & I think it opened again on the day I was checking out. The receptionist was very very helpful and kind, specially thanks to Mrs. Ulihta & Daniel for fully assisting us during our stay, as well as Ena who welcomed my family during breakfast. Definitely gonna come back here again for our next staycation ✨
Dear Ms Nova Vinesia Panjaitan, Thank you very much for sharing your happy stay at our Hotel in very detail. It is very pleasing to read your comments and your kind words have been conveyed to our team and they are glad they could be of assistance. Please be sure that we will continue to give the best service and facilities in the future. We are looking forward to welcome you back in the nearest future. Sincerely, Teuku Rusiansyah - General Manager
Good value for money
TripAdvisor rating 3.0/5
455philip TripAdvisor review
One of cheapest list hotel i ever stayed. But, was one of the biggest room i ever experienced. The room comfort was very good. Clean enough, bed was comfortable, bathroom was clean and fully functioned. But one think for sure: we hate smoke smell. And i got a smoking room even after i mentioned it by phone. The hallway had very strong smoke odor and there was ashtray in my room with slight smoke smell. Pity, or else i think i had a 5star experienced with this hotel.
Dear 455philip, I would like to thank you for taking the time to inform us of your experience during your recent visit with us. It is with sincere regret that I note your dissatisfaction during your stay with us. I appreciate you bringing this matter to our attention therefore giving us the opportunity to improve. The experience you have been through does not in any way represent the quality of standards we strive for, and indeed customarily maintain in Mercure Jakarta Kota. Please accept my sincere apologies for the disappointment these incidents have caused you. We have taken serious note of your comments. We have reviewed your feedback and have taken corrective actions to prevent this again recurrence. Your comment and valuable feedback are very much appreciated and will certainly assist us in our efforts to continuously improve our services in the future. We are looking forward to having the pleasure and opportunity of welcoming you back to Mercure Jakarta Kota. We will do our utmost to make your next stay better than the previous one. Sincerely, Teuku Rusiansyah - General Manager
TripAdvisor rating 5.0/5
hendrahartono28 TripAdvisor review
i think this hotel very impressive for placement location hotel. very stategic. you not need to walk out to find food or snack. just order online. everything they have it. and near to chandra's building. this building very iconic at pancoran.
Dear Hendrahartono28, Your review is greatly appreciated and we loved to see it! I am happy to know that our Hotel location has benefited you. The team and I wish to welcome you back again soon at Mercure Jakarta Kota. Sincerely, Teuku Rusiansyah - General Manager
Customer review rating 5.0/5
Sepbrina R. Friends - Confirmed reviews ALL
Staff were very welcoming and polite The food was awesome and the staff went above and beyond to accommodate me The rooms were amazing I will definitely be back
Dear Ms Sepbrina R., Thank you very much for sharing your happy stay at our Hotel in very detail. It is very pleasing to read your comments and your kind words have been conveyed to our team and they are glad they could be of assistance. Please be sure that we will continue to give the best service and facilities in the future. We are looking forward to welcome you back in the nearest future. Sincerely, Teuku Rusiansyah - General Manager
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