Mercure Jakarta Kota 4 stars

Customer review rating (ALL Rating) 4.9/5 241 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Outdoor Swimming Pool and Fitness Center

  • Complimentary WIFI Access

  • Chinese and Western Restaurant

  • At Close Proximity to Restaurants and Shopping area

  • Spacious Room

Our accommodation(s)

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Hotel location

Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123
11160 JAKARTA
Indonesia

GPS:-6.149451, 106.817279

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  241 reviews

TripAdvisor Rating  4.0/5  861 reviews

Certificate of excellence 2023

Everything was good

Customer review rating 5.0/5

Zhang Solo - Confirmed reviews ALL

Thank you for your hospitality

Dear Qiuping Zhu, Mr , We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

No comment

Customer review rating 5.0/5

Asep Solo - Confirmed reviews ALL

Everything was good

Dear Mr. Sugiwantara Asep, Thank you for sharing your feedback and for giving us a perfect rating of 100/100. We appreciate your brief but positive review. We are delighted to hear that everything met your expectations during your stay at Mercure Jakarta Kota. Providing a seamless and enjoyable experience for our guests is always our goal. If you ever have any specific comments or suggestions in the future that could help us enhance your experience further, please do not hesitate to share them with us. Once again, thank you for choosing us, and we look forward to welcoming you back to Mercure Jakarta Kota for another excellent stay. Sincerely, Teuku Rusiansyah - General Manager

Good quality

Customer review rating 5.0/5

Elly Solo - Confirmed reviews ALL

Quality was good, variety menu at breakfast thank you

Dear Mrs. Elly Thrisyanti, Thank you for sharing your thoughts and comment on your recent experience at Mercure Jakarta Kota. We truly appreciate your kind words. We're delighted to know that you found the quality of your stay to be good and enjoyed the variety of breakfast options. Providing a high-quality experience, from our accommodations to dining options, is a top priority for us. We look forward to welcoming you back to Mercure Jakarta Kota for another enjoyable stay in the future. Sincerely, Teuku Rusiansyah - General Manager

Thank you

Customer review rating 5.0/5

Jin L. Families - Confirmed reviews ALL

Thank you for your hospitality. Great front office

Dear Mr. Jian l., Thank you for your kind words and positive feedback! We are pleased to know that you enjoyed your stay with us and that our front office team provided you with great hospitality. We greatly value your patronage and the time you took to share your experience. Should you require any assistance or have further comments, please feel free to let us know. We look forward to the opportunity of welcoming you back in the future. Sincerely, Teuku Rusiansyah - General Manager

Good vibes

Customer review rating 5.0/5

Gong Solo - Confirmed reviews ALL

Awesome

Dear Li Gong, Thank you for sharing your positive experience with us. We are thrilled to hear that you had a great stay at Mercure Jakarta Kota and enjoyed the good vibes. It's wonderful to know that you found your time with us to be enjoyable and we appreciate your kind words. Your feedback inspires us to continue providing exceptional service. If you have any future visits planned or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay. Sincerely, Teuku Rusiansyah - General Manager

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Other web-users rate our hotel

  • 135 reviews 8.8/10 Location
  • 273 reviews 8.3/10 Room
  • 342 reviews 8.7/10 Service
  • 18 reviews 8.6/10 WiFi
  • 164 reviews 8.3/10 Cleanliness
  • 146 reviews 6.6/10 Amenities
  • 107 reviews 8.8/10 Comfort
  • 104 reviews 5/10 Vibe

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