ibis Styles Evry Cathédrale

I usually come late, around midnight and the staff is always there. check in goes quickly as does check out. breakfast gets better and new items are on offer every time.

Choose the Steak Tartare for dinner. Not a wise decision as I found out the next day. Heater in the bathroom falling of the wall plus loose skirting board below the shower. Not one of the better Ibis Hotels.

Everything was good except the guy at check in ( he should be nice with customers)

Clean, functional, well-positioned, good value.... but why the hurry? Look after the guests you have, not those yet to arrive. We came down to breakfast at 8am on a Sunday and the dining area was already being set out for lunch with only a few tables left for breakfast. We were told sternly where we had to sit. My wife then couldn't find the breakfast bowls; the staff member present was too busy preparing for lunch to help, and pointed my wife towards a cupboard. My son, 16, went up to have a shower at 8.30am to find that his room was being cleaned ... he took a shower in our room, but we had to turn the cleaner away when she arrived at our room. If Saturday night guests are such a problem then close the hotel! I've still given a 4 as otherwise the hotel was fine. The staff were obviously just doing their jobs, but a little more customer focus would not go amiss.

I have been staying in Ibis Styles Evry for more than 15 years now, this year was first time after the pandemic (and the refurbishment of the hotel). Room is fine; I was dissapointed in the restaurant: only 5 possible choices, all with the same sauce, no seperate salads, ... Also the quality of breakfast has decreased. Am not sure that I will stay here next year, to be honest