Novotel Évry Courcouronnes

Novotel Évry Courcouronnes 4 stars

Customer review rating (ALL Rating) 4.2/5 891 reviews

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Description

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Self-service electric charging stations

  • Gym and heated outdoor pool

  • Spacious rooms with free WiFi

  • Contemporary bar and restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Évry Courcouronnes

3 Rue de la Mare Neuve, Lac de Courcouronnes
91080 COURCOURONNES
France

Telephone +33 1 69 36 85 00

Fax +33 1 69 36 85 10

  • FROM RER D TRAIN STATION:  405 & 404 & 4 GASPERI

  • RER:  D EVRY-COURCOURONN

  • By plane

    PARIS ORLY At 15km / 9 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 60km / 37 miles

  • By car

    A10 At 15km / 9 miles

  • By car

    A6 At 1km / 0 miles

  • By train

    EVRY COURCOURONNES At 2km / 1 miles

GPS:48.616784, 2.425259

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. All rooms have an air cooling system, minibar and tea and coffee making facilities. As part of our commitment to the environment, Novotel also offers environmentally friendly welcome products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  891 reviews

TripAdvisor Rating  3.5/5  512 reviews

the room is fine, I was disappointed with the breakfast

Customer review rating 3.0/5

Marco Solo - Confirmed reviews ALL

Concerning breakfast: - the choice of products was limited (compared to other Novotel or Mercure) - for the first 2 days there were many customers and ofter there were item missing (it took time to replace them) - the cleanliness was not ideal, in particular the coffee machine was disgusting

Dear MARCO G., Thank you for taking the time to tell us about your experience at the Novotel Évry-Courcouronnes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Céline

Good stay

Customer review rating 4.0/5

Ade Business - Confirmed reviews ALL

Staff was very nice, helpful and accessible at all time. Services was great as well.

Dear ADE A., We very much appreciate your comments regarding your stay at the Novotel Évry-Courcouronnes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline

Nice and well equipped hotel but this time not a good experience

Customer review rating 2.5/5

Peter K. Business - Confirmed reviews ALL

I've stayed here before and all was well. At the advice of a colleague I booked an Executive room this time. However I did not see any significant difference with previously booked standard rooms. A big setback was the presence of a COVID mask of a previous guest in the dust bin and the next morning there was no warm water. Neither in the shower nor in the wash basin.

Diffence in quality depending on the room you get

Customer review rating 3.5/5

Nassim Business - Confirmed reviews ALL

I often stay in this hotel for my business trips in the region and I noticed that some of the rooms are better than others. If you are lucky you get a modern room with a big tv and nice paintings on the wall, if not you have a carpet with cigarette holes and an furniture. It is always clean though!

Cher Mr A., Nous vous remercions d’avoir pris le temps de nous faire part de votre retour suite à votre séjour parmi nous. Nous sommes au regret de lire que celui-ci ne vous a pas satisfait. Soyez assuré de notre engagement quant à la satisfaction de notre clientèle, dans cette optique nous allons étudier les dysfonctionnements que vous avez rencontré et tout mettre en œuvre pour y remédier. Nous restons à votre écoute si vous désirez revenir vers nous, Bien cordialement Céline Varlet Responsable hébergement

Comfortable stay

Customer review rating 3.5/5

Pierre Families - Confirmed reviews ALL

Good overall a few areas could be improved.

Dear PETER M., We very much appreciate your comments regarding your stay at the Novotel Évry-Courcouronnes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline

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