Novotel Évry-Courcouronnes 4 stars

Customer review rating (ALL Rating) 3.7/5 788 reviews

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Novotel Évry-Courcouronnes - Image 1
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Novotel Évry-Courcouronnes - Image 3
Novotel Évry-Courcouronnes - Image 4
3 Rue de la Mare Neuve, Lac de Courcouronnes, 91080 COURCOURONNES, France

Description

Hotel extras

  • Renovated family rooms, a pool open seasonally and an equipped fitness area.

  • L'Intermède on-site brasserie, featuring a terrace and bar.

  • 5 modular meeting rooms for your events and seminars for up to 220 people.

  • Universal and Tesla self-service electric vehicle charging stations.

  • Easy access via the RER D, Tram Express and major highways A5, A6 and N104.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room - 1 double bed and 1 sofa bed for 2 children

Photo out of - Classic Room - 1 double bed and 1 sofa bed for 2 children

Practical and comfortable, the Classic Room is ideal for a business trip or a family getaway. It features a sofa bed that can sleep two children and a welcome tray to help you start your day off right.

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
  • 3 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
See availabilities

Perfect for up to 3 guests, the Superior Room features an elegant, soothing setting and a beautifully renovated bathroom. Enjoy a welcome tray, a TV with Chromecast, a safe and bathroom with a shower.

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

This comfortable and practical room has TV with Chromecast, WIFI, mini-bar, microwave and Nespresso machine. Shared kitchen and laundry room. Rituals products in the bathroom. Housekeeping every 7 days.

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Single sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

There's strength in numbers! Travel with friends or family and enjoy a good rate when booking 2 adjacent rooms.

Max. number of persons
4

Bedding

Double bed(s) x1

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

Spanning 388 sq. ft. (36 m²), the Novotel Suite is ideal for a relaxing stay. It features a lounge, two 55-inch televisions, as well as bathrobes, slippers, a vanity kit, minibar and a Nespresso machine.

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Évry-Courcouronnes

3 Rue de la Mare Neuve, Lac de Courcouronnes
91080 COURCOURONNES
France

GPS:48.616784, 2.425259

Telephone
Fax +33 1 69 36 85 10
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 177 rooms
  • 5 rooms for people with reduced mobility
  • 8 family rooms
  • 6 connecting rooms
  • 177 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Entertainment

  • Football Table

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Video game area
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Green area
  • Foosball
  • Children''s TV Channels

Well-being

Swimming pool

  • Outside
  • On site

Salle de Fitness

  • On site

Sports and leisure

Table tennis

  • On site

Bodybuilding equipment/Gym

  • On site

Gym

  • Nearby

Bodybuilding equipment/Gym

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private
  • 160 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 0 ft

Services & equipment

  • Intercom
  • Electric car recharging units 22 kVA

Vehicles

  • Bus parking

Security

  • Well-lit parking

LA CANTINE DE FRED - EVRY

Photo out of - LA CANTINE DE FRED - EVRY

La Cantine de Fred is the hangout for friends where you'll feel at home! Our recipe? Home cooking, conviviality and a lot of sharing! Open during the week only, the restaurant takes a break on weekends!

Cooking style
French
Capacity
80
Accessibility
Accessible service
3 Rue de la Mare Neuve, Lac de Courcouronnes, 91080 Courcouronnes, France
Telephone +33 1 69 36 85 15
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday Closed
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Takeaway Meals
  • Private lounge

Payment

  • Cash
  • Credit card
  • Cheque
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Gluten-free menu

La Cantine de Fred is the hangout for friends where you'll feel at home! Our recipe? Home cooking, conviviality and a lot of sharing! Open during the week only, the restaurant takes a break on weekends!

Looking to share some good times over a drink? Based in an inviting setting, our bar also offers a selection of platters for one or two people with mature cheese, quality charcuterie or mixture of both.

Three options. Ealy Bird, from 4am at the reception City, served at the bar with a hot drink, pastries, yogurt and juice Morning, a full buffet served in the restaurant

In fine weather, enjoy our outdoor swimming pool to cool off, unwind or spend time with the family. Unheated, it is open only during the summer season.

Ultra-fast fiber-optic WIFI for a wedding that's 100% modern

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  788 reviews

Customer review rating 2.5/5

Krasylovets I. Business - Confirmed reviews ALL

Dear I. Krasylovets, Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations, especially as a loyal Accor guest for nearly 10 years. We sincerely regret that the responses to your requests left you feeling disappointed. Providing attentive, welcoming, and helpful service is very important to us, and we are sorry if this was not reflected during your stay. Please be assured that we take your comments seriously, as they help us identify areas where we can improve. We hope to have the opportunity to welcome you again and provide you with the positive experience you have come to expect from Accor. Best regards, Shana Novotel Évry-Courcouronnes

Customer review rating 1.5/5

Robert C. Business - Confirmed reviews ALL

Dear Robert C., Thank you for sharing your feedback regarding your stay. We apologize for the discomfort you experienced with the room temperature and the air conditioning. Your comments are valuable, and we will take them into consideration for future improvements. Best Regards, Novotel Évry-Courcouronnes

Customer review rating 3.5/5

Jonas V. D. Business - Confirmed reviews ALL

Dear Jonas V. D., Thank you for your feedback regarding your recent stay. We appreciate your compliments about our location and reception staff. However, we regret that the room conditions and breakfast did not meet your expectations. Your comments are valuable as we strive for continual improvement. Best regards, Novotel Évry-Courcouronnes

Customer review rating 5.0/5

Jennifer J. M. Business - Confirmed reviews ALL

Dear Jennifer J. M., Thank you for sharing your positive experience at Novotel Évry-Courcouronnes. We are delighted to hear that you enjoyed a wonderful stay and found our accommodations to be quiet, fresh, and impeccably clean. It is particularly gratifying to learn that our staff, especially Gho Evry SAS, made a significant impact on your experience with their exceptional service. We appreciate your feedback regarding the dinner menu. While we strive to cater to diverse tastes, we understand that our culinary offerings may not suit everyone's preferences. Your suggestion to explore alternative dining options is noted. We are grateful for your recommendation and look forward to welcoming you back for another enjoyable stay in the future. Best regards, Novotel Évry-Courcouronnes

Customer review rating 5.0/5

Stephane D. Solo - Confirmed reviews ALL

Dear Mr. D., Thank you for your feedback. We appreciate your positive rating and are pleased to know you had an enjoyable experience at our hotel. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Best regards, Shana Novotel Évry-Courcouronnes

Dear I. Krasylovets, Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations, especially as a loyal Accor guest for nearly 10 years. We sincerely regret that the responses to your requests left you feeling disappointed. Providing attentive, welcoming, and helpful service is very important to us, and we are sorry if this was not reflected during your stay. Please be assured that we take your comments seriously, as they help us identify areas where we can improve. We hope to have the opportunity to welcome you again and provide you with the positive experience you have come to expect from Accor. Best regards, Shana Novotel Évry-Courcouronnes

Customer review rating 1.5/5

Robert C. Business - Confirmed reviews ALL

too warm environment in rooms, even when there is 20 deg C outside. No A/C working in hotel rooms. therefore I was still supposed to keep a window open, but it was not enough.

Dear Robert C., Thank you for sharing your feedback regarding your stay. We apologize for the discomfort you experienced with the room temperature and the air conditioning. Your comments are valuable, and we will take them into consideration for future improvements. Best Regards, Novotel Évry-Courcouronnes

Customer review rating 3.5/5

Jonas V. D. Business - Confirmed reviews ALL

Good location and friendly staff at the reception. A bit old and far too warm rooms. Rather poor breakfast. The hotel is below Novotel standard to my opinion.

Dear Jonas V. D., Thank you for your feedback regarding your recent stay. We appreciate your compliments about our location and reception staff. However, we regret that the room conditions and breakfast did not meet your expectations. Your comments are valuable as we strive for continual improvement. Best regards, Novotel Évry-Courcouronnes

Customer review rating 5.0/5

Jennifer J. M. Business - Confirmed reviews ALL

We had a wonderful stay at the Novotel Évry-Courcouronnes. Our room was quiet, fresh, and impeccably clean, and the morning breakfast spread was excellent. The highlight of our experience was undoubtedly the staff, everyone was exceptionally friendly, attentive, and helpful throughout our stay. I would especially like to recognize Gho Evry SAS at the front desk for providing outstanding customer service! The only drawback was dinner; we found the menu selection and culinary style weren't to our taste and would suggest dining elsewhere in the evening. Overall, though, the fantastic service and comfortable rooms make this hotel easy to recommend!

Dear Jennifer J. M., Thank you for sharing your positive experience at Novotel Évry-Courcouronnes. We are delighted to hear that you enjoyed a wonderful stay and found our accommodations to be quiet, fresh, and impeccably clean. It is particularly gratifying to learn that our staff, especially Gho Evry SAS, made a significant impact on your experience with their exceptional service. We appreciate your feedback regarding the dinner menu. While we strive to cater to diverse tastes, we understand that our culinary offerings may not suit everyone's preferences. Your suggestion to explore alternative dining options is noted. We are grateful for your recommendation and look forward to welcoming you back for another enjoyable stay in the future. Best regards, Novotel Évry-Courcouronnes

Customer review rating 5.0/5

Stephane D. Solo - Confirmed reviews ALL

A

Dear Mr. D., Thank you for your feedback. We appreciate your positive rating and are pleased to know you had an enjoyable experience at our hotel. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Best regards, Shana Novotel Évry-Courcouronnes

Customer review rating 4.0/5

Donal B. Business - Confirmed reviews ALL

Business visitor to area - found hotel to have everything needed for a comfortable stay - all very good - though room hot without working air conditioning (but window to ventilate)

Dear Donal B., Thank you for taking the time to share your feedback. We are delighted to hear that you found your stay clean, comfortable and well suited to your business needs. It is also great to know that you appreciated the facilities and overall service provided by our team. We are sorry, however, that the air conditioning was not working properly during your stay and that the room was consequently too warm. We understand how uncomfortable this can be and appreciate your understanding in using the window for ventilation. We hope to have the pleasure of welcoming you back on your next visit to the area. Best regards, Shana Novotel Évry-Courcouronnes

Customer review rating 0.5/5

Kady M. Families - Confirmed reviews ALL

I booked the room for 2 people but they gave me a room not comfortable for 2 I asked if they could change it and they said no She said there’s a sofa bed but there’s nothing No good customer service never ever book again

Customer review rating 2.0/5

Aitor C. C. Business - Confirmed reviews ALL

Extremely hot during my stay.

Dear Aitor C. C., Thank you for sharing your feedback. We are very sorry that the temperature in your room made your stay uncomfortable. We understand how unpleasant it can be to experience excessive heat, especially during a stay. We have taken note of your comment regarding the lack of air conditioning and will share your feedback with our team as we continue to look for ways to improve our guests’ comfort. We hope to have the opportunity to welcome you again under more comfortable conditions. Kind regards, Shana Novotel Évry-Courcouronnes

Customer review rating 1.5/5

Armelle J. Families - Confirmed reviews ALL

I had to shorten my stay and check out after a night. No a/c, no fridge in room. I was told to send my child's milk in the main kitchen and call when I need it. That was not okay

Dear Armelle J., Thank you for taking the time to share your experience. We are truly sorry that your stay was not comfortable and that you felt the need to shorten it and check out after only one night. We sincerely apologize for the inconvenience caused by the lack of air conditioning and a refrigerator in the room. We also understand that having to store your child’s milk in the main kitchen and contact the team whenever you needed it was not a convenient or satisfactory solution. We regret that we were unable to provide you with the level of comfort and convenience you expected. Your feedback is important to us and will be shared with the relevant teams as we continue to improve our services. We hope we may have the opportunity to welcome you again in the future and provide you with a much more pleasant experience. Best regards, Shana Novotel Évry-Courcouronnes

Customer review rating 3.5/5

Stephane B. Families - Confirmed reviews ALL

It was a very convenient location for the trip we had. Driving an 100% electric car, having Electra charger is great. Breakfast could be better. Rooms could be refurbished even though spacious. Sofa bed not very confortable. Few Electric sockets did not work.

Dear Mr. B., Thank you for your feedback regarding your recent stay. We appreciate your comments on our convenient location and electric car charging facilities. We acknowledge your points about the breakfast options, room condition, and sofa bed comfort. Your insights will be considered for future improvements. Best regards, Clara Novotel Évry-Courcouronnes

Customer review rating 3.5/5

Lee J. Families - Confirmed reviews ALL

Nice but old building, plus lost a ladies jean jacket during our stay

Chère J. Lee, Nous vous remercions pour votre retour. Nous sommes heureux que vous ayez trouvé votre séjour confortable. Nous prenons note de vos remarques concernant le bâtiment et nous sommes désolés pour la perte de votre veste. Votre expérience est importante pour nous. Cordialement, Shana Novotel Évry-Courcouronnes

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Good place but it would be nice if there was air conditioning.

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments about the comfort of our hotel. Please note that we continually evaluate our amenities to enhance guest satisfaction. Best regards, Shana Novotel Évry-Courcouronnes

Customer review rating 1.5/5

Robert R. Business - Confirmed reviews ALL

Unfortunately, my stay at Novotel Évry-Courcouronnes was disappointing. The room was extremely hot, and there appeared to be no effective climate control available in the hotel. This made it very difficult to sleep comfortably, especially during warm weather. The mattress was covered with a plastic-like protective sheet, which made the bed uncomfortable and caused additional heat retention during the night. More concerning was what I found underneath the protector: visible mold growth on the mattress. This raises serious concerns about cleanliness, maintenance, and guest health. I reported this issue during checkout, expecting it to be taken seriously. However, the receptionist showed little interest or concern and did not appear particularly encouraging in addressing the problem. The lack of engagement was almost as disappointing as the issue itself. Overall, the combination of an excessively hot room, hygiene concerns, and an indifferent response from staff meant that this stay fell well below the standard I would expect from a Novotel hotel. I hope management investigates these issues and takes appropriate corrective action.

Dear R., Thank you for taking the time to share your feedback. We are sincerely sorry that your stay did not meet your expectations. However, we would like to provide a few clarifications. Our hotel is not equipped with air conditioning, and this information is clearly stated on all of our booking platforms. We understand that periods of high temperatures can affect our guests' comfort, and we provide fans whenever available. Regarding the mattress, we take your comments very seriously. The mattress protectors we use comply with strict hygiene standards. We particularly regret that this issue was only brought to our attention at the time of your departure. Had you informed us during your stay, we would have immediately taken the room out of service to carry out the necessary inspections and, of course, offered you another room to ensure your comfort. Finally, we are sorry if you felt that your concerns were not taken seriously at check-out. This is not the level of service we strive to provide. Thank you again for your feedback. Best regards, Novotel Evry-Courcouronnes

Customer review rating 2.0/5

Joumana N. Friends - Confirmed reviews ALL

Staff was kind, but the room was old, no fresh air in the rooms, water in the bathtub wasnt going away, swimming pool was closed.

Dear Mrs. N., Thank you for your response. I am sorry to learn that the condition of your room and the closure of the pool did not meet your expectations. Your comments will be taken into account to improve our services. Sincerely, Novotel Évry-Courcouronnes

Customer review rating 2.0/5

Nil A. Business - Confirmed reviews ALL

There is airing in the rooms which is very strong and can not be controlled or stopped. It was blowing so strong that I got sick. I reported it to the reception but they can not help.

Dear Mr. A., Thank you for taking the time to share your impressions. We regret to learn that the ventilation in your room caused discomfort and that the breakfast buffet did not meet your expectations. Your feedback is valuable and will be taken into account to improve our services. Sincerely, Novotel Évry-Courcouronnes

Customer review rating 0.5/5

Nils B. Families - Confirmed reviews ALL

The worst experience since a few years: No Air Conditioning, also no air extraction from the rooms working. Therefore no sleep possible as the room was sticky and steamy. Pool not open due to not performed maintenance. Breakfast Buffet was unsuiteable as everything was not available. Lound noises the whole stay due to the vincinity of the hotel to the highway and no noise protected windows installed. The whole hotel smelled bad, lots of trash was lying around. We had to shorten our trip and depart one night earlier in order to get home. Our weekend was ruined. The staff was friendly but overwhelmed.

Hello, We are sorry that your stay did not meet your expectations. However, we would like to clarify a few points regarding your comments. Our hotel does not have air conditioning, and this information is clearly stated on all of our online booking platforms. We therefore encourage guests to review the listed amenities carefully before arrival. Regarding the swimming pool, it was not closed due to maintenance issues. Its seasonal opening is scheduled for mid-June, as indicated in our information. We would also like to clarify that the “trash” mentioned actually consisted of room service trays temporarily left in the corridors by guests before being collected by our restaurant team at the end of the service. Nevertheless, we do take your comments regarding the noise and overall comfort into consideration, and we are sincerely sorry that your weekend did not meet your expectations. Best regards Chloé Novotel Evry-Courcouronnes

Customer review rating 4.0/5

Alondra V. Business - Confirmed reviews ALL

Comfortable

Chère Mme V., Nous vous remercions pour votre retour positif et sommes ravis d'apprendre que vous avez trouvé notre établissement confortable. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau lors de votre prochain séjour. Cordialement, Chloé Novotel Évry-Courcouronnes

Customer review rating 5.0/5

Noman C. Business - Confirmed reviews ALL

I usually stay at the Novotel Évry-Courcouronnes because I really like this hotel. It’s very comfortable, and the staff are always polite and friendly.

Dear Mr. C., We sincerely thank you for your kind remarks. We are delighted to learn that you found our establishment comfortable and that our team was able to provide you with a warm welcome. We hope to welcome you back very soon. Sincerely, Chloé Novotel Évry-Courcouronnes

Customer review rating 5.0/5

Laurent B. Business - Confirmed reviews ALL

ok

Cher monsieur B., Nous vous remercions pour vos commentaires positifs concernant le calme et la propreté de notre établissement. Votre satisfaction est notre priorité et nous sommes ravis que votre séjour ait été agréable. Cordialement, Chloé Novotel Évry-Courcouronnes

Customer review rating 3.0/5

Jeff B. Business - Confirmed reviews ALL

Bare minimum. Room was old and hot. Heat was set to 35! No refrigerator or microwave. Toilet room very small, no working ventilation. Staff very friendly. Lobby is updated but rooms are dated.

Dear Mr. B., We thank you for your comments regarding your stay. We are sorry to learn that your room did not meet your expectations and that certain comfort elements were lacking. We appreciate your remarks about the friendliness of our staff and the modernity of our lobby. For your information, your colleagues booked a different category of room, which explains why they have a microwave in their room. Additionally, please note that minibars are only available in executive rooms. We hope to see you again soon. Sincerely, Chloé Novotel Évry-Courcouronnes

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  • 159 reviews 5.6/10 Vibe
  • 137 reviews 6.1/10 Cleanliness
  • 137 reviews 6/10 Breakfast

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