Novotel Évry-Courcouronnes 4 stars

Customer review rating (ALL Rating) 3.9/5 740 reviews

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Description

Hotel extras

  • Five daylight-filled meeting rooms spanning 400 m², suitable for up to 220 attendees.

  • Fitness facilities and self-service EV charging, compatible with Tesla and other vehicles

  • Conveniently located near Tram Express Line 12 and Massy Station

  • Comfortable and spacious family accommodations with free WIFI

  • Enjoy tasty brasserie cuisine at the Intermède Restaurant.

Our accommodation(s)

Hotel location

Novotel Évry-Courcouronnes

3 Rue de la Mare Neuve, Lac de Courcouronnes
91080 COURCOURONNES
France

GPS:48.616784, 2.425259

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  740 reviews

TripAdvisor Rating  3.5/5  545 reviews

Customer review rating 1.5/5

Perrins R. J. Business - Confirmed reviews ALL

Room was disappointing as it was quite expensive. It was in need of renovation, and did not even include a bottle of water in the room. Hallway carpets were stained / marked as well. Staff were good but actual building very poor.

Dear PERRINS, Thank you for taking the time to share your feedback. We are truly sorry to hear that your room did not meet your expectations. Regarding the water, please note that fountains are available in several areas of the hotel, allowing guests to help themselves freely throughout their stay. Only our Superior and Executive rooms have been recently renovated, which may explain the difference in comfort compared with our Standard rooms that have not yet undergone renovation. We are, however, pleased to know that you appreciated the quality of our team, and we will be sure to share your positive comments with them. We hope to have the opportunity to welcome you back and provide you with an experience that better meets your expectations. Kind regards, The Novotel Évry-Courcouronnes Team

Customer review rating 2.5/5

Romi C. Business - Confirmed reviews ALL

The room is old and curtains were dirty and stained. Way too overpriced for what is received and staff could be more helpful and friendly. Breakfast is average.

Dear Comin, Thank you for taking the time to share your feedback. We are truly sorry to hear that your room and the condition of the curtains did not meet your expectations. Our hotel is one of the very first Accor establishments in France — in fact, it is the 5th ever created in the country — and our rooms date back to 1970. This gives them a unique historical charm, although we understand that the style may feel outdated to some guests. Please be assured that your comment regarding cleanliness has been passed on to our team to ensure this does not happen again. We also regret that our staff did not appear as helpful or friendly as you expected, and that you found the breakfast to be average. We continuously strive to improve the quality of our service and overall guest experience. Your feedback is valuable and helps us move forward. Kind regards, Luisa DERROUICHE Reception Manager

Customer review rating 4.0/5

Ricardo G. P. C. Business - Confirmed reviews ALL

Overall good experience, I've stayed at this hotel a number of times. My only two negative remarks are about the restaurant dinner service, which was not well organized (as if everyone in the salon was getting ready to leave their shift), and the rooms, whch after years of good services, require a "face-lift".

Bonjour, Merci d’avoir partagé votre retour et pour votre fidélité lors de vos différents séjours chez nous. Nous sommes ravis que votre expérience globale ait été positive. Nous prenons toutefois bonne note de vos remarques concernant l’organisation du service du dîner. Nous sommes désolés si l’ambiance a pu donner cette impression, n’est évidemment pas l’expérience que nous souhaitons offrir. Votre commentaire a été transmis à notre équipe de restauration afin de renforcer la coordination et la disponibilité en salle. Concernant les chambres, nous comprenons tout à fait votre observation. Après de nombreuses années de service, certains espaces nécessitent en effet un rafraîchissement, et des améliorations sont déjà à l’étude pour renforcer le confort de nos clients. Nous vous remercions sincèrement pour votre confiance renouvelée et espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Cordialement, SIMOES Chloé Novotel Evry

Customer review rating 4.0/5

Antonius V. Business - Confirmed reviews ALL

friendly staff, very nice reception. excellent room. sorry that the restaurant was temporarily closed

Dear Antonius V., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our location, staff, and accommodations met your expectations. We apologize for the temporary closure of our restaurant and appreciate your understanding. Best regards, SIMOES Chloé Novotel Évry-Courcouronnes

Customer review rating 4.0/5

Sarah F. Families - Confirmed reviews ALL

Good amenities, excellent staff

Dear F., Thank you so much for your kind message. We’re delighted to hear that two members of our team were able to assist you with your printing and photocopying needs. Even without knowing their names, your appreciation means a lot and we will make sure your thanks are passed along to the entire team – especially to the two young women who helped you. Your recognition is truly encouraging for us all. We hope to have the pleasure of welcoming you again soon. Warm regards, Luisa DERROUICHE Reception Manager

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Other web-users rate our hotel

  • 113 reviews 9/10 Location
  • 435 reviews 4.7/10 Room
  • 749 reviews 8.4/10 Service
  • 329 reviews 7.2/10 Food
  • 223 reviews 4.9/10 Comfort
  • 140 reviews 6/10 Breakfast
  • 131 reviews 6.6/10 Cleanliness

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