Novotel Évry-Courcouronnes 4 stars

Customer review rating (ALL Rating) 3.9/5 760 reviews

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3 Rue de la Mare Neuve, Lac de Courcouronnes, 91080 COURCOURONNES, France

Description

Hotel extras

  • Hotel with renovated rooms and family rooms, a pool and a fitness center.

  • L'Intermède on-site brasserie, featuring a terrace and bar.

  • 5 modular meeting rooms for your events and seminars for up to 220 people.

  • Universal and Tesla self-service electric vehicle charging stations.

  • Easy access via the RER D, Tram Express and major highways A5, A6 and N104.

Our accommodation(s)

Hotel location

Novotel Évry-Courcouronnes

3 Rue de la Mare Neuve, Lac de Courcouronnes
91080 COURCOURONNES
France

GPS:48.616784, 2.425259

Telephone
Fax +33 1 69 36 85 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  760 reviews

Customer review rating 0.5/5

Nils B. Families - Confirmed reviews ALL

The worst experience since a few years: No Air Conditioning, also no air extraction from the rooms working. Therefore no sleep possible as the room was sticky and steamy. Pool not open due to not performed maintenance. Breakfast Buffet was unsuiteable as everything was not available. Lound noises the whole stay due to the vincinity of the hotel to the highway and no noise protected windows installed. The whole hotel smelled bad, lots of trash was lying around. We had to shorten our trip and depart one night earlier in order to get home. Our weekend was ruined. The staff was friendly but overwhelmed.

Hello, We are sorry that your stay did not meet your expectations. However, we would like to clarify a few points regarding your comments. Our hotel does not have air conditioning, and this information is clearly stated on all of our online booking platforms. We therefore encourage guests to review the listed amenities carefully before arrival. Regarding the swimming pool, it was not closed due to maintenance issues. Its seasonal opening is scheduled for mid-June, as indicated in our information. We would also like to clarify that the “trash” mentioned actually consisted of room service trays temporarily left in the corridors by guests before being collected by our restaurant team at the end of the service. Nevertheless, we do take your comments regarding the noise and overall comfort into consideration, and we are sincerely sorry that your weekend did not meet your expectations. Best regards Chloé Novotel Evry-Courcouronnes

Customer review rating 4.0/5

Alondra V. Business - Confirmed reviews ALL

Comfortable

Chère Mme V., Nous vous remercions pour votre retour positif et sommes ravis d'apprendre que vous avez trouvé notre établissement confortable. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau lors de votre prochain séjour. Cordialement, Chloé Novotel Évry-Courcouronnes

Customer review rating 5.0/5

Noman C. Business - Confirmed reviews ALL

I usually stay at the Novotel Évry-Courcouronnes because I really like this hotel. It’s very comfortable, and the staff are always polite and friendly.

Dear Mr. C., We sincerely thank you for your kind remarks. We are delighted to learn that you found our establishment comfortable and that our team was able to provide you with a warm welcome. We hope to welcome you back very soon. Sincerely, Chloé Novotel Évry-Courcouronnes

Customer review rating 5.0/5

Laurent B. Business - Confirmed reviews ALL

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Cher monsieur B., Nous vous remercions pour vos commentaires positifs concernant le calme et la propreté de notre établissement. Votre satisfaction est notre priorité et nous sommes ravis que votre séjour ait été agréable. Cordialement, Chloé Novotel Évry-Courcouronnes

Customer review rating 3.0/5

Jeff B. Business - Confirmed reviews ALL

Bare minimum. Room was old and hot. Heat was set to 35! No refrigerator or microwave. Toilet room very small, no working ventilation. Staff very friendly. Lobby is updated but rooms are dated.

Dear Mr. B., We thank you for your comments regarding your stay. We are sorry to learn that your room did not meet your expectations and that certain comfort elements were lacking. We appreciate your remarks about the friendliness of our staff and the modernity of our lobby. For your information, your colleagues booked a different category of room, which explains why they have a microwave in their room. Additionally, please note that minibars are only available in executive rooms. We hope to see you again soon. Sincerely, Chloé Novotel Évry-Courcouronnes

Other web-users rate our hotel

  • 115 reviews 8.9/10 Location
  • 439 reviews 4.2/10 Room
  • 659 reviews 8.3/10 Service
  • 225 reviews 4.2/10 Comfort
  • 136 reviews 5.7/10 Cleanliness
  • 125 reviews 5.1/10 Breakfast

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