Novotel Senart Golf de Greenparc 4 stars

Customer review rating (ALL Rating) 4.3/5 859 reviews

Best price
guarantee
Novotel Senart Golf de Greenparc - Image 1
Novotel Senart Golf de Greenparc - Image 2
Novotel Senart Golf de Greenparc - Image 3
Novotel Senart Golf de Greenparc - Image 4
Golf de Greenparc, D 402, Route de Villepecle, 91280 SAINT PIERRE DU PERRAY, France

Description

Hotel extras

  • Brunch every First Sunday of the month, contact us directly to book

  • Book our well-being offer: access to Calicéo Balneotherapy Ctr in Lieusaint

  • Green Key certification

  • Brunch every 1st Sunday of the month

  • Co-working spaces

Our accommodation(s)

Hotel location

Novotel Senart Golf de Greenparc

Golf de Greenparc, D 402, Route de Villepecle
91280 SAINT PIERRE DU PERRAY
France

GPS:48.623695, 2.521079

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Parenthèse

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  859 reviews

TripAdvisor Rating  3.5/5  594 reviews

Good stay

Customer review rating 3.5/5

Christof K. Business - Confirmed reviews ALL

Novotel Sénart Golf de Greenparc was easy to book and prepared a warm welcome and easy check-in. The Reception and restaurant/Bar staff was very friendly and experts in their role. The overall stay experience was satisfying and I am sure to recommend it to colleagues and on Google Maps. The Hotel has a clear sustainability program which had been successfully implemented. Here some tips to make it excellent. The Building Facade paint and entrance / sliding doors could receive renovation as it is th customer's first impression of the site. Glacing Cleaning could be improved The entrance sliding doors have no sluice/air curtain to prevent energy loss in summer and winter time. For some reason I could not connect my phone to the TV with the provided platform it did not work. Wifi speed could be improved for hotel office working An dedicated Co-Working space area could be provided for backoffice working. Elevator could receive renovation Ailes to hotel room could receive painting, Carpet and renovation work The Emergency Door Staircase Level 0 -Reception is slamming very hard. Paint on the Balcony Grey painted Floors could receive renovation. Swimming Pool opening times to be extended - 9 pm is short after dinnertime Wellnes&Spa Program services to be offered Actual Room Temperature could be displayed to show guests the proper temperature reached (New Controller) For some reason I did not find toilet brushes in the toilet as expected. Lawn Mowing could be improved Green Area could be improved to provide guests a small recreation area with deckchair and an outside bar The parking lot marking width is too small for the actual SUV Car size, it could be reorganized to make parking more comfortable. Parking lot fine-asphalt cover could experience renovation as it has reached the end of its lifetime, beeing rough, with holes and tripping points. Flowers, ther are little to no flowers inside the hotel - plastic plants do not provide a comfortable environment It is difficult to arrive with public transportation (sustainable) as the schedules from buses and trains are difficult for foreign guests to understand. The Laundry Service Truck in front of the main entrance wakes up guests and disturbs them during morning meditation of course this is the main backbone service of the hotel may be a more suitable side entrance can be created to make the laundry invisible and quiet in the service levels The mini-bar could offer some 1-2 non-alcohoöic welcome drinks for first arriving day (Hotel Indigo group experience) The Water dispenser in the Ailes is perfect and could display the cleaning and disinfection interval as the customer expected. In-room 124 the LED lighting beams of the Bed need renovation (end-of-lifetime) Ther could be USB-c Charging on bed tables and work desk as it is European Standard (Mariott Courtyard Experience) There could be a bathrobe and slipper in the room to get easily dressed to wellness and the pool area. Ther were no changing rooms found in the pool area and lockers to keep phone and wallet.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

very good service and nice hotel

Dear YVES S., We very much appreciate your comments regarding your stay at the Novotel Sénart Golf de Greenparc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Martins Cheffe de réception

Room 216 too hot, maintenance very low

Customer review rating 2.5/5

Alberto P. Business - Confirmed reviews ALL

1) Despite the temperature was set on the lowest allowed, I was force to sleep 4 nights naked in order to get relief from the room's high temperature. 2) The nightlamp on the right side of the bed WAS NEVER FIXED, although I reported it on tuesday morning, and again on tuesday evening and on wednesday morning. 3) While taking the shower on tuesday morning I noticed the lack of shower soap, and very very low level of both handsoap (Which I used as shower soap twice) and shampoo: I asked to get them refilled before the tuesday breakfast. When i returned on tuesday evening, no soaps was refilled: i asked to the t lobby to have it. Once back from dinner in the room no soap was refilled and I found a body lotion and I immediately reported to the lobby, with the result that on wednesday I took the second shower in a row with hand soap. It took two full days to get the soap containers refilled, I thought the tasks was less challenging. As a gold member I'm not satisfied with the service.

Dear ALBERTO P., Thank you for taking the time to tell us about your experience at the Novotel Sénart Golf de Greenparc. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence whether for the restaurant or the supply of hospitality products. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Martins Cheffe de réception

Food was a disappointment

Customer review rating 3.0/5

Riikka Business - Confirmed reviews ALL

Very friendly staff, clean room, nice view, loved the pool and outdoor area. Breakfast really nice, beautifully laid out with excellent coffee. What was disappointing was the poor quality of your restaurant. Food was not fresh, it was not well cooked and dishes were not very well put together.

Dear RIIKKA MARI O., Thank you for taking the time to tell us about your experience at the Novotel Sénart Golf de Greenparc. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Martins Cheffe de réception

Satisfactory

Customer review rating 3.5/5

Simon R. Business - Confirmed reviews ALL

Room key didn't work on arrival. Water dispenser broken. Service and food ok. Expensive for what it is.

Dear Sir, We apologize for the inconvenience with the room key and water dispenser. Your feedback is valuable to us. We strive to improve our services continuously. Thank you for sharing your experience. Best regards, Céline PALOT Directrice - Novotel Sénart Golf de Greenparc

In partnership with TripAdvisor

Other web-users rate our hotel

  • 107 reviews 8.6/10 Location
  • 415 reviews 6.2/10 Room
  • 448 reviews 8.5/10 Service
  • 9 reviews 7.1/10 WiFi
  • 156 reviews 8.6/10 Breakfast
  • 129 reviews 6.6/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Saint Pierre Du Perray

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.