Mercure Parc du Coudray Demeures de Campagne 4 stars

Customer review rating (ALL Rating) 4.2/5 713 reviews

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Description

Hotel extras

  • In 20 hectares of grounds with a ropes course in the trees

  • 600 m2 Deep Nature Spa in our château

  • 100% home-made restaurant menu

  • Free activities: walks, tennis, petanque, golf practice facilities, etc.

  • Decor inspired by the "Country house" spirit

Our accommodation(s)

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Hotel location

Mercure Parc du Coudray Demeures de Campagne

route de Milly
91830 LE COUDRAY MONTCEAUX
France

GPS:48.55579, 2.485163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Demeures de Campagne -Restaurant

Our Chef Baptiste Dagneau accentuates local and seasonal produce with dishes evoking childhood memories, in a "bistronomic" spirit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  713 reviews

TripAdvisor Rating  3.5/5  584 reviews

Nice location but poor meals

TripAdvisor rating 3.0/5

Anne-Christine Business - TripAdvisor review

We stayed for a one day meeting. The main lobby area is nice and good for small teams to gather and enjoy. The meeting room was nice. The parc is very nice. The dinner was too poor in qty/set up. The main dish was just cold. We asked to warm it up, it came back kind of warm with the comment that we need to serve ourselves fast! Same comments on qty/set up for the lunch day after but main dish was warm then. The rooms are ok except the tiny window. Ok you spend more time outside than inside your room but still a room with large wall and small window doesnt feel cozy.

Good enough

Customer review rating 4.0/5

Simo Families - Confirmed reviews ALL

The hotel itself is very nice but some details should be improved : - better communication to book dinner and lunch (instead of discovering last minute that most of the time it's full) - propose more option for dinner and lunch (+ room service options not available) - rooms should be improved (not enough light, have a proper coffee machine...) - depending of the person, service was either extremely good (example of Alexandra the director who's truly amazing) and some other people who were very bad at it.

Lovely, quite place

Customer review rating 5.0/5

Uli Business - Confirmed reviews ALL

Everything very nicely again. Very friendly and supportive staff. Perfect to stay for business as well as leisure.

High quality service and anemities

Customer review rating 5.0/5

Uli Business - Confirmed reviews ALL

Aside the very friendly and supportive hotel stuff the hotel is supplying bath robes + flip flops. Especially the free of charge supply of flip flops became very seldom within todays hotel universe. Many thanks for that ! Keep it on. :)

Dear Ulrich We very much appreciate your comments regarding your stay at the Mercure Parc du Coudray Demeures de Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra MOUNIER-VINOT Nicolas GRANDEMANGE Hôtes de la Demeure Mercure Demeure de Campagne Parc du Coudray

Very unpleasant stay, nver again !

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Despite the fact that the room should have been ready at 3 pm (don't forget, it's a contract) they kept us waiting for another 75 min, they did not care about the delay, no apologies from their side, no offer to reduce the price. When we finally got the key for the room it did not match and we had to go back to the lobby again to get the correct one. At the checkout they wanted us to pay for a dinner which never took place.

Dear Mr F., Thank you for taking the time to tell us about your experience at the Mercure Parc du Coudray Demeures de Campagne. I am sorry to read that our quality of service did not meet your expectations; so please allow me to express my sincerest apologies. Please be assure that we pay all our best attention to the satisfaction of our guests and the delay of your room is not the image we want to give of our hotel. Therefore I want to inform you that as a commercial gesture, we will credit on your loyalty account 3000 points rewards. We sincerely hope that you will give us the opportunity to better serve you in the near future. Best regards, Alexandra MOUNIER-VINOT Nicolas GRANDEMANGE Hôtes de la Demeure Mercure Demeure de Campagne Parc du Coudray

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Other web-users rate our hotel

  • 243 reviews 9.3/10 Location
  • 406 reviews 6/10 Room
  • 553 reviews 7.9/10 Service
  • 5 reviews 5/10 WiFi
  • 320 reviews 8.5/10 Vibe
  • 272 reviews 4.7/10 Food
  • 185 reviews 8.4/10 Wellness Area
  • 175 reviews 6.1/10 Breakfast

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