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Mercure Parc du Coudray Demeure de Campagne 4 stars

Customer review rating 4.0/5 2,325 reviews

ALLSAFE approved hotel

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Mercure Parc du Coudray Demeure de Campagne
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+ 25 Services

Hotel extras

  • In 20 hectares of grounds with a ropes course in the trees

  • 600 m2 Deep Nature Spa in our château

  • Authentic cuisine that evokes our best childhood memories

  • Self-service activities: tennis, petanque, outdoor swimming pool, etc.

  • Completely refurbished in 2019 in a guest-house style

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
Leisure and activities
  • Outdoor heated pool
  • Well-being Paying
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 19 Meeting room(s)
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Parc du Coudray Demeure de Campagne

route de Milly
91830 le coudray montceaux
france

Tel: +33164990000

Fax: (+33)1/64939555

Check-in from 14h00

Check out up to 12h00

  • MERCURE PARC DU COUDRAY : 

  • By plane

    AERODROME DE LA FERTE ALAIS At 8km / 4.97 miles

  • By plane

    PARIS ORLY At 36km / 22.37 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 80km / 49.71 miles

GPS :48.55579, 2.485163

Our accommodation(s)

Choose from rooms overlooking the pool, tennis court, or wooded park. Family or connecting rooms and rooms for people with reduced mobility are available.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Classic room with 1 double bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Co'Room with 6 single beds

  • Max. number of persons: 6
  • Area: From 36 m² / 388 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk

Classic room with 2 single beds

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Business Desk
Rooms

Our restaurants and bars

Demeure de Campagne - Restaurant

Type of cuisine: Bistronomy

Our Chef Stéphane Baudouin favors local and seasonal products with dishes faithful to our childhood memories, in a "bistronomic" spirit.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -
Lunch

Le Bar de la Demeure

Head to the Estate bar where you will be captivated by our cocktails and fireplace! Kick-start the weekend with music night every Friday evening where many surprises are sure to be in store.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 280 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Parc du Coudray Demeure de Campagne

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,325 reviews

tripadvisor

TripAdvisor Rating 3.5/5

505 reviews

Belle situation

Customer review rating 4.0/5

Anonymous Solo - 18/05/2021 Confirmed reviews ALL

Good

Service quality to be improved

Customer review rating 1.0/5

Annick B. Families - 06/05/2021 Confirmed reviews ALL

Nice welcome at welcome desk. Good restaurant. Overall, service quality needs to be improved, to comply to **** & related price levels : * Shower gel really empty : I uncovered only once under the shower :-( * Room cleanliness to be improved (especially during Covid and with all safe accor label) * Very loud & long room maid "discussions" (not to mention 'disputes' in the corridor at 7h30 in the morning. Disturbing our sleep. * Breakfast, requested and documented as take away with sharp time specified, not ready (same at stay in March already). As a consequence, we were late for our leave, with stress on top. When we raised the need to urge to the waiter, he replied that it was asked to be delivered on a tray. We had to show him the breakfast order paper on top, to show him that our request for take away was duly documented. * We got the very last room in the corridor, with a big tree right in front of the window. Therefore room was very dark. In a covid period where hotel is definitely not fully booked, maybe you shall offer nicer rooms (at least with a window not blinded by a huge tree : room 238) As a summary, the place is nice, but overall poor service quality and room maintenance have disappointed me, and is not in line with the place.

good stay

Customer review rating 4.5/5

Anonymous Business - 25/03/2021 Confirmed reviews ALL

last minute booking in a beautiful place. room comfortable. Possibility to have dinner at hotel, food was good.

Disappointed by the level of room housekeeping

Customer review rating 2.0/5

S D. G. Business - 20/01/2021 Confirmed reviews ALL

Adaptation to Covid for meal has some good idea, meal tray, but the menu could be better. Offering club sandwich, or Pâtes à la carbonara in winter, to people that are eating the same nearly at each lunch, it gives really the impression that you don't want to do better. The cooker was really nice because added to that I am Gluten free eater and with this kind of a menu nothing is really good for me. He cooked what he had in the fridge that I could eat, so it was nice. Housekeeping in the room 227 really poor: I don't understand how in the Covid context and at the level of a Mercure Hotel this could happen. First, no kettle in the room, then round table sticky and dirty, carpet under the table wasn't done. fourth, no toilet paper in the bathroom, and finally, found a skirt next to the sofa. How I can be sure that the cleaning and sanitization has been done? If I get ill, I will tell the medicals survey that, this room could be one possibility of transmission. With all the inconvenient, the reception team change me to an upgraded room. Thanks. Unlucky, I had a couple next to my new room and I can confirm that isolation from noise is poor. It is a pity that with the level of the hotel occupation, we can't give to a couple a more isolated room for their intimity. As an Accor member, I really hope to have a better experience in your hotels.

Dear Madame, Thank you for taking the time to tell us about your experience at the Mercure Parc du Coudray Demeure de Campagne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camille Ruckebusch Hotel Manager Mercure Demeure de Campagne Parc du Coudray

Good location

Customer review rating 4.5/5

Andrew T. Business - 29/10/2020 Confirmed reviews ALL

Excellent food and attentive staff

Too bad

TripAdvisor rating 3.0/5

Bruno A Family - 26/07/2020 TripAdvisor review

Good: helpful staff, park and activities Not so good: room size, damages doors and hallways, overall cleanliness (during our stay we didn’t see anybody cleaning anything), decor room, non heated pool(not very enjoyable),airco didn’t work very well, too expensive for what you get.

Calm getaway

Customer review rating 4.0/5

Nisha Friends - 06/07/2020 Confirmed reviews ALL

We stayed with a couple of friends and we had an amazing time with all the activities in the resort.

Great country setting

Customer review rating 4.5/5

Bart Business - 13/03/2020 Confirmed reviews ALL

The location and staff were excellent. The food never disappointed. Loved the country setting and warm and inviting atmosphere.

Simply overall good

Customer review rating 5.0/5

Cindy Business - 05/03/2020 Confirmed reviews ALL

The fast check in is exemplary, the beds are fantastic, rooms are clean and the environment and hotel itself are quit.

Dear Mrs M., Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Perrine - Customer experience manager

The customer service could be better : the staff did not match my expectation and the room rate is high.

Customer review rating 3.0/5

Laurent G. Business - 04/03/2020 Confirmed reviews ALL

The room and restaurant services are of quality, but I am sorry to say there are some gaps when arriving at the hotel for the booking. I have not the feeling to be enough welcomed, I have been immediately requested to pay for the whole stay, the are multiples computer problems and this is not normal to pay separately the meals and the room. So, there is a lot of space for customer service improvements

Dear Mister g., Thank you for taking the time to tell us about your experience. I am sorry that your stay did not meet your expectations. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are thinking about the new check-in procedure and we are installing a new payment system to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Perrine - Customer experience manager

Decent

Customer review rating 2.0/5

Alexis T. Business - 01/03/2020 Confirmed reviews ALL

Disappointed

Nice position

Customer review rating 3.5/5

Boris M. Business - 03/02/2020 Confirmed reviews ALL

Nice place but strange check in without reception!? Small rooms, staff could be better, especialy at bar and restaurant!

Nice location and rooms, meals times are a bit strict

Customer review rating 3.5/5

Tony B. Business - 30/01/2020 Confirmed reviews ALL

Two nights on business but waiting till 7pm for food is a little annoying

Dear Mister B., I am sorry that your experience did not meet your expectations. Our restaurant Les Cèdres opens at 7 p.m., but it is with pleasure that we can offer you to wait with a cheese platter/ cold meat platter in front of our fireplace. Looking forward to welcoming you soon. Best regards. Perrine, Quality manager.

Nice place in the fields and forest

Customer review rating 4.0/5

Jerome N. Families - 08/01/2020 Confirmed reviews ALL

Nice stay, we were in a dortoir, just missing a little TV for kids, but room size is nice even if bathrooms and toilets is a bit too much narrow .

Work in progress

TripAdvisor rating 2.0/5

Meander14603578696 Business - 12/02/2019 TripAdvisor review

Too much work going on at the hotel, highly disruptive. Reception staff not very friendly, unlike the bar staff. Room service intermittent, sometime I get a bottle of water but on most occasions not and on one day they removed all my towels and didn't replace.

Dear Meander14603578696, Indeed, renovations are underway in our hotel. We have completed the renovation of our rooms, our restaurant and our promroom. Only one part of our reception hall remains under construction, this one being very soon finished. We are sorry for the gene caused by noise nuisances. Please be aware that we are doing everything possible to limit this inconvenience by focusing our work on day and week schedules only. We are sorry that our room service and our réception staff weren't up to your expectations.You can be sure that we are already working to correct these inconveniences. Thank you again for sharing your experience. We hope have the pleasure to welcome you again and regain your trust. Best Regards, Jean-Charles BOSC Directeur-Adjoint.

Nice hotel in quiet location

TripAdvisor rating 4.0/5

kiltedbhoy Business - 23/10/2017 TripAdvisor review

Very good hotel, excellent staff in the bar / restaurant area, always helpful and polite. I have stayed there before and would recommend it if you like peace and quiet of an evening. Nice selection of wines in the bar and although the menu was a little limited the food is very good.

Bob

TripAdvisor rating 4.0/5

Bob P Couples - 15/04/2014 TripAdvisor review

Cannot fault the location, service, staff and facilities available at this very comfortable hotel. The one disappointment was breakfast where "hot food" was in cold containers making most of the selection "gluggy"

Dear customer, We took note well of your remarks on the quality of the catering, we are sorry. I announced it immediately to our kitchen chef. In the pleasure to receive you soon. Stéphanie Hanier Manager

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