Information message

Mercure Parc du Coudray Demeure de Campagne 4 stars

Customer review rating 4.0/5 2,516 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Mercure Parc du Coudray Demeure de Campagne
See on a map
+ 22 Services

Hotel extras

  • In 20 hectares of grounds with a ropes course in the trees

  • 600 m2 Deep Nature Spa in our château

  • Authentic cuisine that evokes our best childhood memories

  • Free activities: walks, tennis, petanque, golf practice facilities, etc.

  • Completely refurbished in 2019 in a guest-house style

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Parc du Coudray Demeure de Campagne

route de Milly
91830 le coudray montceaux
france

Tel: +33164990000

Fax: (+33)1/64939555

Check-in from 14h00

Check out up to 12h00

  • MERCURE PARC DU COUDRAY : 

  • By plane

    AERODROME DE LA FERTE ALAIS At 8km / 4.97 miles

  • By plane

    PARIS ORLY At 36km / 22.37 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 80km / 49.71 miles

GPS :48.55579, 2.485163

Hotel services

Demeure de Campagne - Restaurant

Our Chef Stéphane Baudouin favors local and seasonal products with dishes faithful to our childhood memories, in a "bistronomic" spirit.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
Meetings/Events
  • 14 Meeting rooms
  • Business Center
    • Self service business center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 127 rooms
    • 4 rooms for people with reduced mobility
    • 16 family rooms
    • 10 connecting rooms
    • 127 non-smoking rooms
    • 2 floors
  • Languages spoken at the hotel
    • French
    • Italian
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Iron
    • Iron at reception
Access to property
  • PARKING DU MERCURE COUDRAY
    • On site
    • 128 parking spaces
    • Private
    • Electric car recharging units 22 kVA
    • Electric car recharging units 3,7 kVA
    • Electric car recharging units 7 kVA
    • Parking opened 24/7
    • Parking with security service
Well-being
  • Deep Nature Spa Additional charge
    • On site
    • Hammam
    • Massage
    • Sauna room
Family
  • Services for children
    • Childrens library
    • Board games available
    • Indoor playground for children
    • Play area

Our accommodation(s)

Choose from rooms overlooking the pool, tennis court, or wooded park. Family or connecting rooms and rooms for people with reduced mobility are available.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 280

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Parc du Coudray Demeure de Campagne

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,516 reviews

TripAdvisor Rating 3.5/5

522 reviews

Quiet, nice and great service

Customer review rating 4.5/5

Anonymous Business - 08/10/2021 Confirmed reviews ALL

I'd like to call-out the exceptionnal breakfast. Despite I did hundreds of hotel nights over the past year, I think this was one of the best breakfast I ever did. Looking at product quality : croissants, orange juice from a famous manufacturer, high quality butter, nice yoghurts, great bread... that really made my day Doors to access staircase were a bit hard, which is still very minor. Overall, nice personnel.

Dear Mister R., We appreciate your comments regarding your stay. We are proud to offer quality fresh products from our local producers. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be pleasant as the previous one. Perrine - Customer experience manager

Really nice

Customer review rating 4.5/5

Anonymous Families - 20/09/2021 Confirmed reviews ALL

It was a nice experience. We just stayed one night so we were not able to enjoy all the amenities but we will come back!

Dear Mrs G., Thank you for the kind review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you for noticed us about the technical issue. Our technical department solved the problem. Perrine - Customer experience manager
Customer review rating 3.0/5

Petra T. Business - 15/09/2021 Confirmed reviews ALL

The room was not really clean, e.g. hairs found in the bath- and living room, it was in general dusty. The kettle's cord was caught in the back of the refrigerator - a receptionist was needed to get it out. Minibar was not filled; also the tea and coffee was never re-filled. The kettle was dirty and sticky. The bathroom is really old and not in a good shape. To take a shower you have to climb into the bathtub. The cistern handle was dirty and sticky. The breakfast is good and satisfying. I am using this hotel mainly only because of the close distance to the business place I have to go.

Excellent customer service

Customer review rating 5.0/5

Annie W. Families - 05/09/2021 Confirmed reviews ALL

Everyone was very welcoming . Love s if activitie s’tu suit all

Top

Customer review rating 5.0/5

Amarin Business - 27/08/2021 Confirmed reviews ALL

Topitop ;)

Great hotel/location, but..

Customer review rating 2.0/5

Martin Business - 26/07/2021 Confirmed reviews ALL

Day 1: 19:15 pool already closed (normally 19:30 which is too early in my opinion) Day 2: kicked out at 19:05 and when asked the member of staff: we close at 19h! Turns out there was a reception by the pool and we are not looking good enough in the background.

Belle situation

Customer review rating 4.0/5

Anonymous Solo - 18/05/2021 Confirmed reviews ALL

Good

Service quality to be improved

Customer review rating 1.0/5

Annick B. Families - 06/05/2021 Confirmed reviews ALL

Nice welcome at welcome desk. Good restaurant. Overall, service quality needs to be improved, to comply to **** & related price levels : * Shower gel really empty : I uncovered only once under the shower :-( * Room cleanliness to be improved (especially during Covid and with all safe accor label) * Very loud & long room maid "discussions" (not to mention 'disputes' in the corridor at 7h30 in the morning. Disturbing our sleep. * Breakfast, requested and documented as take away with sharp time specified, not ready (same at stay in March already). As a consequence, we were late for our leave, with stress on top. When we raised the need to urge to the waiter, he replied that it was asked to be delivered on a tray. We had to show him the breakfast order paper on top, to show him that our request for take away was duly documented. * We got the very last room in the corridor, with a big tree right in front of the window. Therefore room was very dark. In a covid period where hotel is definitely not fully booked, maybe you shall offer nicer rooms (at least with a window not blinded by a huge tree : room 238) As a summary, the place is nice, but overall poor service quality and room maintenance have disappointed me, and is not in line with the place.

good stay

Customer review rating 4.5/5

Anonymous Business - 25/03/2021 Confirmed reviews ALL

last minute booking in a beautiful place. room comfortable. Possibility to have dinner at hotel, food was good.

Disappointed by the level of room housekeeping

Customer review rating 2.0/5

S D. G. Business - 20/01/2021 Confirmed reviews ALL

Adaptation to Covid for meal has some good idea, meal tray, but the menu could be better. Offering club sandwich, or Pâtes à la carbonara in winter, to people that are eating the same nearly at each lunch, it gives really the impression that you don't want to do better. The cooker was really nice because added to that I am Gluten free eater and with this kind of a menu nothing is really good for me. He cooked what he had in the fridge that I could eat, so it was nice. Housekeeping in the room 227 really poor: I don't understand how in the Covid context and at the level of a Mercure Hotel this could happen. First, no kettle in the room, then round table sticky and dirty, carpet under the table wasn't done. fourth, no toilet paper in the bathroom, and finally, found a skirt next to the sofa. How I can be sure that the cleaning and sanitization has been done? If I get ill, I will tell the medicals survey that, this room could be one possibility of transmission. With all the inconvenient, the reception team change me to an upgraded room. Thanks. Unlucky, I had a couple next to my new room and I can confirm that isolation from noise is poor. It is a pity that with the level of the hotel occupation, we can't give to a couple a more isolated room for their intimity. As an Accor member, I really hope to have a better experience in your hotels.

Dear Madame, Thank you for taking the time to tell us about your experience at the Mercure Parc du Coudray Demeure de Campagne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camille Ruckebusch Hotel Manager Mercure Demeure de Campagne Parc du Coudray

Good location

Customer review rating 4.5/5

Andrew T. Business - 29/10/2020 Confirmed reviews ALL

Excellent food and attentive staff

Too bad

TripAdvisor rating 3.0/5

Bruno A Family - 26/07/2020 TripAdvisor review

Good: helpful staff, park and activities Not so good: room size, damages doors and hallways, overall cleanliness (during our stay we didn’t see anybody cleaning anything), decor room, non heated pool(not very enjoyable),airco didn’t work very well, too expensive for what you get.

Work in progress

TripAdvisor rating 2.0/5

Meander14603578696 Business - 12/02/2019 TripAdvisor review

Too much work going on at the hotel, highly disruptive. Reception staff not very friendly, unlike the bar staff. Room service intermittent, sometime I get a bottle of water but on most occasions not and on one day they removed all my towels and didn't replace.

Dear Meander14603578696, Indeed, renovations are underway in our hotel. We have completed the renovation of our rooms, our restaurant and our promroom. Only one part of our reception hall remains under construction, this one being very soon finished. We are sorry for the gene caused by noise nuisances. Please be aware that we are doing everything possible to limit this inconvenience by focusing our work on day and week schedules only. We are sorry that our room service and our réception staff weren't up to your expectations.You can be sure that we are already working to correct these inconveniences. Thank you again for sharing your experience. We hope have the pleasure to welcome you again and regain your trust. Best Regards, Jean-Charles BOSC Directeur-Adjoint.

Nice hotel in quiet location

TripAdvisor rating 4.0/5

kiltedbhoy Business - 23/10/2017 TripAdvisor review

Very good hotel, excellent staff in the bar / restaurant area, always helpful and polite. I have stayed there before and would recommend it if you like peace and quiet of an evening. Nice selection of wines in the bar and although the menu was a little limited the food is very good.

Bob

TripAdvisor rating 4.0/5

Bob P Couples - 15/04/2014 TripAdvisor review

Cannot fault the location, service, staff and facilities available at this very comfortable hotel. The one disappointment was breakfast where "hot food" was in cold containers making most of the selection "gluggy"

Dear customer, We took note well of your remarks on the quality of the catering, we are sorry. I announced it immediately to our kitchen chef. In the pleasure to receive you soon. Stéphanie Hanier Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in le coudray montceaux