hotelF1 Epinay sur Orge

Customer review rating (ALL Rating) 3.3/5 215 reviews

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Description

Our accommodation(s)

Hotel location

hotelF1 Epinay sur Orge

1C, rue Charaintru, Lotissement du Petit Vaux
91360 EPINAY SUR ORGE
France

GPS:48.678424, 2.334879

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.3/5  215 reviews

TripAdvisor Rating  2.5/5  29 reviews

Not bad

Customer review rating 3.5/5

Ing. B. Families - Confirmed reviews ALL

I arrived after 9pm and the reception desk was closed and I had to use the automatic machine system. Which was not bad just that if the closing time at the reception desk could be extended to 11pm

Dear MICHAEL BISSUE B., We very much appreciate your comments regarding your stay at the hotelF1 Épinay-sur-Orge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very Dirty

Customer review rating 1.0/5

Paul K. Families - Confirmed reviews ALL

I have stayed in other F1 hotels before, and as a previous Platinum Accor Member, I've had my share of good experience in other hotels as well during the past 7 years. However, this is the first time I actually regret my booking with Accor and this F1 branch in particular. The room was very hot, and opening the window was not an option due to a huge number of insects coming in. The toilets were dirty and missing toilet rolls, and the smell was so bad that it hits you right after you reach your room. I had two previous good experience with other F1 branches, and I must say, if this was my first experience with F1, I would have never thought about booking with F1 hotels anymore. I would suggest to Accor really reviewing how things are going there and fixing these issues.

Dear PAUL K., Thank you for taking the time to tell us about your experience at the hotelF1 Épinay-sur-Orge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Satisfait

Dear MARIANA M., We very much appreciate your comments regarding your stay at the hotelF1 Épinay-sur-Orge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wouldn't recomend

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Ugly and very small room, they don't even give you towels. The toilets were filthy. One didn t even had toilet paper at all. For 7-10 extra euros I found a room way better. With bathroom included. No need to waste your money here

Dear CRISTINA M., Thank you for taking the time to tell us about your experience at the hotelF1 Épinay-sur-Orge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bien

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Normal

Dear EMMANUEL P., We very much appreciate your comments regarding your stay at the hotelF1 Épinay-sur-Orge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 88 reviews 7.2/10 Location
  • 321 reviews 2.3/10 Room
  • 143 reviews 6.1/10 Service
  • 7 reviews 2.9/10 WiFi
  • 212 reviews 1.1/10 Cleanliness
  • 140 reviews 2.4/10 Comfort
  • 49 reviews 1.6/10 Amenities
  • 30 reviews 1.6/10 Breakfast

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