Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.6/5 2,014 reviews

Novotel Luxembourg Kirchberg - Image 1
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Description

Hotel extras

  • Free public transport to explore Luxembourg City Centre (10 minutes). Tram stop at 300m.

  • 260 modern and newly renovated bedrooms

  • 9 modern adaptable meeting rooms, hosting up to 300 people

  • Two restaurants offering unforgettable dining experiences

  • Fitness centre

Our accommodation(s)

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Room 1

Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.62106, 6.145156

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,014 reviews

Customer review rating 4.0/5

Fabio P. Business - Confirmed reviews ALL

Dear Fabio, It was a pleasure to receive your kind feedback. I’m pleased our central Kirchberg location served your business needs well, being steps from European institutions and efficient transport links. Unfortunately, the heatwave we have been experiencing has brought some unusually high temperatures. While our air conditioning is working, it has been less effective than usual. The Novotel team remains at your disposal to ease any discomfort. I look forward to the chance to welcome you again soon. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 3.5/5

Martin W. Business - Confirmed reviews ALL

Dear Martin, I would like to thank you for taking the time to share your survey responses about the Novotel Luxembourg Kirchberg. I am delighted that you found our hotel to be of high quality and that you appreciated the spacious accommodations with quiet climate control and reliable internet connection. It is wonderful that the departure process was smooth for you and that you enjoyed the morning meal in our restaurant. However, I would like to clarify that the electric vehicle charging stations are currently being installed. I’m deeply sorry for the inconvenience. Finally, I am pleased that you found the reservation process straightforward and that our team’s communication met your needs. I look forward to seeing you again. Sincerely, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 3.5/5

Michael V. Families - Confirmed reviews ALL

Dear Michael, I would like to thank you for taking the time to share your feedback about the Novotel Luxembourg Kirchberg. I am pleased that you found our location convenient and appreciated the easy tram access to downtown Luxembourg. However, I understand how important comfortable accommodation is, and regret that your first night was not as restful as it should have been. However, I am pleased that our team was able to assist you promptly by providing a fan and arranging a room change for your second night. It is wonderful that you appreciated our staff’s efforts to address your concerns. I look forward to seeing you again. Sincerely, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Martin S. Families - Confirmed reviews ALL

Dear Martin, Thank you for your kind feedback about the Novotel Luxembourg Kirchberg. I apologise for responding in English. It is wonderful that you had such a great experience at our hotel. Your positive feedback motivates our entire team, and I will share your comments with everyone to congratulate them on providing excellent service. I look forward to seeing you again. Sincerely, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 3.0/5

Sophie P. Business - Confirmed reviews ALL

Dear Sophie, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize that your experience fell short in some areas. The unusually high temperatures caused by the current heatwave have unfortunately affected the performance of our air conditioning. While the system is functioning properly, it may be less effective than usual. I also regret that we missed the opportunity to address the television concern during your stay. Your feedback is invaluable, and I will share it with our team to ensure we continue improving our services. I hope to welcome you back on a future occasion for a much more enjoyable stay. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Other web-users rate our hotel

  • 961 reviews 8.7/10 Location
  • 1,375 reviews 8.3/10 Room
  • 1,143 reviews 8.8/10 Service
  • 16 reviews 9.2/10 WiFi
  • 791 reviews 7.9/10 Comfort
  • 756 reviews 8.5/10 Breakfast
  • 566 reviews 8.8/10 Cleanliness
  • 315 reviews 9.1/10 Vibe

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