Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.6/5 1,975 reviews

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Description

Hotel extras

  • Free public transport to explore Luxembourg City Centre (10 minutes). Tram stop at 300m.

  • 260 modern and newly renovated bedrooms

  • 9 modern adaptable meeting rooms, hosting up to 300 people

  • Two restaurants offering unforgettable dining experiences

  • Fitness centre

Our accommodation(s)

Book this hotel
Room 1

The twin rooms offer a modern and functional space with 2 queen size beds. Featuring contemporary design, work areas, a 55-inch TV, complimentary coffee and tea, they are ideal for both business and leisure stays. Up to 4 persons including 3kids.

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Queen size bed(s)

The rooms offer a modern and functional space. Featuring quality Queen Size bedding, contemporary design, work areas and well-selected amenities 55inch TV, ,coffee and tea they are ideal for both business and leisure stays. For 2 persons max.

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk

Profitez d'une expérience VIP au dernier étage : lit king size 180×210 cm, méridienne, TV 55", peignoir et pantoufles, machine Nespresso, produits Phytomer, minibar avec produits locaux, planche de dégustation au bar Junco. Capacité : 2 adultes.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

The rooms offer a modern and functional space. Queen Size bed, contemporary design, work areas and well-selected amenities 55inch TV, ,coffee and tea they are ideal for both business and leisure stays. For 2 persons max including 1 kid.

Max. number of persons
2
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Toilet with side and rear grab bars
  • Sink top 27”-34” above floor
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk

Enjoy the comfort of your suite 60 sqm with separate lounge, king-size bed, bath and shower with Phytomer products, Nespresso machine, minibar with local specialities and a complimentary aperitif platter to enjoy at Junco. 2 adults

  • Most of the accommodation:

    Additional living room / area

Max. number of persons
2
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.62106, 6.145156

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 260 rooms
  • One room for people with reduced mobility
  • 62 family rooms
  • 34 connecting rooms
  • 260 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge
  • Express Additional charge

Business

12 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Board games available
  • Play area
  • Baby bed
  • Baby bath

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 53 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 21.00 € 21 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 11 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

OUTDOOR PARKING

Additional charge

GPS:49.62106, 6.145156

Parking information

  • On site
  • Enclosed outdoor parking
  • Private
  • 35 parking spaces
  • Parking opened 24/7
  • Parking pricing: 21.00 € 21 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Electric car recharging units 11 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking
Book

More than a restaurant, Dans le Noir? Luxemburg is a place with a unique concept where you dine in total darkness. Served and guided by visually impaired guides-waiters, dive into the heart of an unusual and original experience.

At Junco Bar, enjoy carefully crafted cocktails in a cozy, friendly atmosphere. Perfect for relaxing evenings, catching up with friends, or unwinding after a busy day in the city

Start your day with a generous breakfast buffet offering fresh, high-quality options designed for everyone, from classic favourites to healthy choices.

Nos salles vous permettent de personnaliser votre événement et de déguster une cuisine raffinée. Dansez toute la nuit sur notre piste de danse et laissez notre chef créer un repas inoubliable. Pour un mariage intime, pensez à notre restaurant Junco !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,975 reviews

Customer review rating 4.0/5

Ms M. L. Business - Confirmed reviews ALL

Dear M., I would like to thank you for taking the time to share your opinion about the Novotel Luxembourg Kirchberg. I am delighted that you enjoyed our breakfast buffet and found the selection varied and of great quality. It is also a pleasure to read that you appreciated the spaciousness, cleanliness and quietness of your room. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Mendoza V. O. Business - Confirmed reviews ALL

Dear O., I appreciate that you have shared your positive review. I am delighted that our location suited your business needs so well and that you found your stay comfortable. It is rewarding to know you appreciated the cleanliness of your room, the breakfast selection and the warm welcome from our team. I will use your feedback to congratulate them on their dedication. I look forward to the chance to welcome you again soon. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Marko S. Business - Confirmed reviews ALL

Dear Marko, It was a pleasure to receive your kind feedback. I am pleased that our services and facilities met your needs for a business trip. Your appreciation of the comfort, cleanliness and breakfast means a great deal to us. Finally, your kind words about our staff are truly motivating. I will make sure they receive the recognition they deserve. I hope to welcome you back soon. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Jaime V. L. Business - Confirmed reviews ALL

Dear Jaime V., Thank you for your kind feedback about the Novotel Luxembourg Kirchberg. I am delighted to read that you found such a positive vibe and atmosphere throughout your visit. Your kind words about our courteous and attentive personnel mean a great deal, and knowing that the waitstaff in Junco were prompt in their assistance is especially encouraging. It is also a pleasure that you appreciated the refreshments on the executive floor, a small touch we feel makes a difference. Your enjoyment of the breakfast selection and the overall comfort of your accommodation tells me we are on the right track in creating a welcoming environment for our business travellers. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Louise B. Business - Confirmed reviews ALL

Dear Louise, I would like to thank you for taking the time to review your stay. I am delighted that you appreciated the comfort and cleanliness of your accommodation, as well as the warm welcome from our team. I am sincerely sorry that some aspects of your stay did not meet your expectations. The shortcomings with your morning meal are not reflective of our usual standards, and I will review the situation with our team to ensure it does not happen again. Nonetheless, it is encouraging to read that you valued our sustainability efforts and found your overall experience to be a positive one. I will share your kind words with the whole team. I look forward to seeing you again on a future visit. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Dear M., I would like to thank you for taking the time to share your opinion about the Novotel Luxembourg Kirchberg. I am delighted that you enjoyed our breakfast buffet and found the selection varied and of great quality. It is also a pleasure to read that you appreciated the spaciousness, cleanliness and quietness of your room. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Mendoza V. O. Business - Confirmed reviews ALL

comfortable

Dear O., I appreciate that you have shared your positive review. I am delighted that our location suited your business needs so well and that you found your stay comfortable. It is rewarding to know you appreciated the cleanliness of your room, the breakfast selection and the warm welcome from our team. I will use your feedback to congratulate them on their dedication. I look forward to the chance to welcome you again soon. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Marko S. Business - Confirmed reviews ALL

For a business trip it satifies all you need.

Dear Marko, It was a pleasure to receive your kind feedback. I am pleased that our services and facilities met your needs for a business trip. Your appreciation of the comfort, cleanliness and breakfast means a great deal to us. Finally, your kind words about our staff are truly motivating. I will make sure they receive the recognition they deserve. I hope to welcome you back soon. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Jaime V. L. Business - Confirmed reviews ALL

Very smooth check-in process; courteous, attentive personnel.

Dear Jaime V., Thank you for your kind feedback about the Novotel Luxembourg Kirchberg. I am delighted to read that you found such a positive vibe and atmosphere throughout your visit. Your kind words about our courteous and attentive personnel mean a great deal, and knowing that the waitstaff in Junco were prompt in their assistance is especially encouraging. It is also a pleasure that you appreciated the refreshments on the executive floor, a small touch we feel makes a difference. Your enjoyment of the breakfast selection and the overall comfort of your accommodation tells me we are on the right track in creating a welcoming environment for our business travellers. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Louise B. Business - Confirmed reviews ALL

Lovely stay

Dear Louise, I would like to thank you for taking the time to review your stay. I am delighted that you appreciated the comfort and cleanliness of your accommodation, as well as the warm welcome from our team. I am sincerely sorry that some aspects of your stay did not meet your expectations. The shortcomings with your morning meal are not reflective of our usual standards, and I will review the situation with our team to ensure it does not happen again. Nonetheless, it is encouraging to read that you valued our sustainability efforts and found your overall experience to be a positive one. I will share your kind words with the whole team. I look forward to seeing you again on a future visit. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 1.5/5

Luka S. Business - Confirmed reviews ALL

In the restaurant we ordered dinner and had to wait for the dinner for more than 1 hour and everything was confusing. At the reception they couldn’t print us documents as we could send it as a file but only as a google drive because the document was more than 25MB. They also couldn’t plug in printer to my laptop as it was forbidden.

Dear Luka, Thank you for taking the time to share your feedback. We sincerely apologize for the waiting time and confusion you experienced during dinner, as well as the difficulties encountered when trying to print your documents at reception. We understand how important efficient service and practical solutions are, especially during a business stay. While certain restrictions apply to connecting personal devices to our equipment, we regret that we were unable to provide a more convenient alternative for your printing needs. Your comments regarding both the restaurant and reception assistance will be shared with the relevant teams as we continue to improve our guest experience. We are pleased that you appreciated your room, cleanliness, breakfast and the flexibility of our team regarding your invoices, and we hope to have the opportunity to offer you a smoother experience on your next visit. Kind regards, Heftre Nicolas General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Alban V. Business - Confirmed reviews ALL

Everything was fine apart of breakfast that was missing fried eggs. Scrambled or hard boiled eggs are not my thing

Dear Alban, I appreciate the time you have taken to review your stay with us. It is a pleasure to read that your overall experience was so enjoyable. I am glad that the comfort and cleanliness of your accommodation contributed to a seamless visit. I also appreciate your feedback regarding the breakfast selection and would like to clarify that, as we serve breakfast buffet-style, fried eggs are not included. Nonetheless, it is encouraging to see that you rated our service so highly. I will use your feedback to congratulate the entire team. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Liam K. Couples - Confirmed reviews ALL

We had a good stay at this hotel. Great location for event at Coque and tram into city centre. Room was very nice and clean and the staff were friendly and helpful for storing our bags before check in and after check out.

Dear Liam, I appreciate that you have shared your positive review. I am delighted that you found your room clean, comfortable and well suited to your needs. It is also rewarding to know that our team left a friendly impression, particularly when helping you store your luggage before check-in and after departure. Our location near the Coque sports centre makes us a convenient choice for events, and the nearby tram provides an easy link into the city centre. I will use your feedback to congratulate the entire team on their helpfulness and dedication. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Mark J. D. Business - Confirmed reviews ALL

Room was perfect, great breakfast, great staff

Dear Mark J., I appreciate that you have shared your positive review. I was delighted to read that you found your room perfect and that you had such an enjoyable stay with us. We hope we could add this rooms to your preferred ones. It is a pleasure to know that our breakfast left a lasting impression, and that our team made you feel well looked after throughout your time here. Your kind words are truly encouraging for all of us. The comfort and cleanliness of our rooms are something we take great pride in, and knowing that these details contributed to a seamless business trip means a lot. The entire team looks forward to seeing you again in the future. Kind regards. Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Vytautas S. Business - Confirmed reviews ALL

Great stay as usual. Nice and helpful staff.

Dear Vytautas, Thank you for your kind feedback about the Novotel Luxembourg Kirchberg. I am delighted that our location in the Kirchberg area worked so well for your business trip, and that you found the room spacious and comfortable. Your kind words about the front desk team mean a great deal to us, and I will use your feedback to congratulate them personally. It is also wonderful that you enjoyed the breakfast selection and felt well looked after throughout your stay. The entire team looks forward to seeing you again in the future. Kind regards. Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Hilla S. Families - Confirmed reviews ALL

Outside the room window it was really loud

Dear Hilla, Thank you for your feedback about the Novotel Luxembourg Kirchberg. It is a pleasure to read that our team made such a positive impression on you, and your perfect score for their service means a great deal to us. I will use your feedback to congratulate them on their warm and attentive welcome. However, I am sorry that your comfort was disturbed by sounds coming from outside your window. Our rooms feature double glazing and soundproof doors, and higher floors tend to be quieter. Our team is always available to assist with room changes or to provide earplugs should you need them. Nonetheless, I am delighted that your overall experience reached 90% and that you appreciated the accommodation, the cleanliness and the smooth check-in and check-out. It is encouraging to know that the value for money and our commitment to sustainability also met your expectations. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Martins U. A. Business - Confirmed reviews ALL

Comfortable

Dear Martins, It was a pleasure to receive your kind feedback. I was delighted to see your perfect ratings and to read that you found your stay so comfortable. It is encouraging for the entire team to know that every aspect of your visit, from arrival to departure, met your expectations. Your appreciation of our accommodation, cleanliness and the service provided by our team means a great deal to us. I will use your feedback to congratulate everyone who contributed to making your business trip a smooth and pleasant one. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Chevy-jara H. Couples - Confirmed reviews ALL

The overall stay was superb!

Dear Chevy-Jara, I would like to thank you for taking the time to share your review with us. I am delighted that your executive room provided such a relaxing retreat after your long conference days. Knowing that the comfort of your accommodation made a genuine difference to your stay is truly encouraging for our entire team. I also appreciate your kind words about the two receptionists who welcomed you on 2 October at noon. I will use your feedback to congratulate them personally, as recognition like yours is a wonderful motivator. That said, I am sorry that our breakfast selection did not fully meet your expectations. We strive to offer a varied buffet with both continental and English options, and I will share your comment with our restaurant team. I also note your wish for a bathtub, and while our executive rooms are equipped with showers, our Executive Suite features both a bath and a shower for your next visit. Nonetheless, I am pleased that every other aspect of your stay, from the cleanliness to the check-in and departure, contributed to such a positive impression. It is gratifying to see that you felt well recognised as a loyal ALL member and that the value you received left you fully satisfied. I look forward to seeing you again. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Jan R. Business - Confirmed reviews ALL

Comfortable stay in well located hotel with good breakfast

Dear Jan, Thank you for sharing your feedback. We are pleased to hear that you enjoyed a comfortable stay, our convenient location and the breakfast selection. We appreciate your feedback and hope to welcome you back to Novotel Luxembourg Kirchberg on your next visit. Best wishes, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Anja S. C. Business - Confirmed reviews ALL

Very good breakfast, nice and spacious rooms. Public transport just 2 minutes from the hotel...

Dear Anja, I would like to thank you very much for your kind feedback about the Novotel Luxembourg Kirchberg. I am delighted that you found your room both spacious and comfortable. It is a pleasure to know that our accommodation provided the restful environment you needed during your business trip. Your kind words about our breakfast are much appreciated. I am glad you started your days on a positive note, and I will use your feedback to congratulate our team. Equally encouraging is your mention of our team’s service and the warm welcome at check-in. Knowing that every interaction from arrival to departure met your expectations is truly motivating for all of us. I would be delighted to welcome you back again soon. Best regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Alkiviadis A. Business - Confirmed reviews ALL

They were very helpfull the room was clean and big the breakfast was a lot and diverse also the staff was very polite

Dear Alkiviadis, I appreciate that you have shared your positive review. I am delighted that you found your room spacious, spotless and comfortable. It is also wonderful to know that our team’s polite and helpful approach made a lasting impression. Receiving such encouraging feedback truly motivates everyone here, and I will use your comments to congratulate the whole team. Your appreciation of our breakfast buffet means a great deal as well. We take pride in offering a diverse selection that gives our guests a satisfying start to the day. The entire team looks forward to seeing you again in the future. Kind regards. Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 5.0/5

Luzelle A. Families - Confirmed reviews ALL

We stayed only 1 night and I find the hotel really nice - the receptionist lady was really friendly!

Dear Luzelle, It was a pleasure to receive your kind feedback. I am delighted that you had a comfortable night with us and that our receptionist made such a warm impression. It is wonderful to hear that her friendly welcome set the tone for your visit, and I will use your kind words to congratulate her and the whole team. Your appreciation for the cleanliness of your room and the overall quality of your accommodation means a great deal to us. Knowing that every aspect of your stay, from check-in to departure, met your expectations is truly motivating. The entire team looks forward to seeing you again in the future. Kind regards. Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Thomas A. Business - Confirmed reviews ALL

Lovely facilities and great staff - nicely located and good conference rooms. Nice breakfast

Dear Thomas, I appreciate the time you have taken to review your stay with us. I am delighted that you found our facilities so pleasing and that our team made such a strong impression during your business stay. I will use your feedback to congratulate everyone, and I am glad the conference rooms and breakfast met your needs. I would be glad to welcome you back in the future. Kind regards, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.0/5

Astrid M. G. Business - Confirmed reviews ALL

The Hotel is very well located and the bed is so comfortable and the room is very very spacious which is a bonus. Breakfast is also very good. My only complaint is the water pressure in the shower. The water pressure needs to be increased as it is a chore taking a shower with the water pressure so low.

Dear Astrid M., Thank you for your feedback about the Novotel Luxembourg Kirchberg. I am delighted that you found your room so spacious and comfortable, and that you appreciated our breakfast. However, I am sorry that some aspects of your stay fell short of your expectations. I have taken good note of your remarks regarding the bathroom and the entertainment, and I will review these points with our team. Nonetheless, it is a pleasure to read that our Kirchberg location suited you so well. I will use your feedback to congratulate the entire team. I look forward to the opportunity to welcome you back. All the best, Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Customer review rating 4.5/5

Emilia C. Business - Confirmed reviews ALL

Very comfortable, great breakfast

Dear Emilia, Thank you for your kind feedback about the Novotel Luxembourg Kirchberg. I was delighted to learn that you found your accommodation so very comfortable and that our breakfast buffet made such a pleasant start to your day. Your high marks across the board, from cleanliness to the warmth of our team, are truly encouraging for all of us. I will use your feedback to congratulate everyone who contributed to making your stay a smooth and restful experience. The entire team looks forward to seeing you again in the future. Kind regards. Heftre Nicolas, General Manager Novotel Luxembourg Kirchberg

Other web-users rate our hotel

  • 896 reviews 8.6/10 Location
  • 1,256 reviews 8.3/10 Room
  • 1,094 reviews 9/10 Service
  • 16 reviews 9.5/10 WiFi
  • 735 reviews 8.6/10 Breakfast
  • 729 reviews 8.1/10 Comfort
  • 519 reviews 8.8/10 Cleanliness
  • 275 reviews 9.2/10 Vibe

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