Novotel Luxembourg Kirchberg 4 stars

Customer review rating (ALL Rating) 4.5/5 2,087 reviews

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Novotel Luxembourg Kirchberg - Image 1
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6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg, L-2226 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Free public transport to explore Luxembourg City Centre (10 minutes). Tram stop at 300m.

  • 260 modern and newly renovated bedrooms

  • 9 modern adaptable meeting rooms, hosting up to 300 people

  • Two restaurants offering unforgettable dining experiences

  • Fitness centre

Our accommodation(s)

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Room 1

Hotel location

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.620998, 6.146072

Telephone
Fax +352 43 86 58

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,087 reviews

TripAdvisor Rating  4.2/5  32 reviews

Customer review rating 2.0/5

Medha C. Families - Confirmed reviews ALL

Dear Medha, Thank you for taking the time to share your experience at Novotel Luxembourg Kirchberg. We are pleased to read that you appreciated our hotel’s location. However, we are truly sorry to hear that your stay did not fully meet your expectations, particularly regarding the value for money. Your feedback is very important to us and will be shared with our team to help us identify areas for improvement. We sincerely hope to have the opportunity to welcome you back in the future and provide you with an experience that better reflects your expectations. Kind regards, Novotel Luxembourg Kirchberg

Customer review rating 3.5/5

Mehta P. Business - Confirmed reviews ALL

Dear Mehta, I appreciate the time you have taken to review your stay with us. I am delighted that you appreciated our establishment’s contemporary design following the renovation, which has transformed the ambiance of our spaces. Your kind words about our team’s welcoming attitude are much appreciated. However, I sincerely apologize for the issues you encountered with the water pressure and internet connectivity. Our maintenance team is available around the clock to address such matters promptly during your stay. Nonetheless, our central location in the Kirchberg district makes us an ideal base for both business and leisure travelers. I look forward to seeing you again. Kind regards, Bram Maes, General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Customer review rating 4.5/5

Petra G. L. Business - Confirmed reviews ALL

Dear Petra, Please accept my thanks for your kind review regarding your stay. I am delighted that your experience at Novotel Luxembourg Kirchberg was so satisfactory. Your appreciation of our breakfast selection brings me joy, particularly that you found our diverse options suitable for your dietary requirements. The comfort of your bed and the premium Rituals amenities enhanced your business stay, while the convenient ironing facilities met your needs perfectly. However, I understand your concern about the carpeting given your dust allergy. Our housekeeping team maintains strict cleaning protocols, and we are always available to provide additional services upon request. Finally, I am pleased that you found our staff attentive, the Wi-Fi reliable, and our check-in and check-out process efficient. My team and I hope we may have the pleasure of welcoming you back on a future visit. Best regards, Bram Maes, General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Customer review rating 5.0/5

Andrew B. Business - Confirmed reviews ALL

Dear Andrew, It was a pleasure to receive your kind feedback. Your glowing feedback about your stay at Novotel Luxembourg Kirchberg fills me with joy. I am delighted that your regular visits have been consistently satisfying. Your appreciation of our accommodations and amenities warms my heart. The entire team strives to create a welcoming environment for our business guests. However, I regret the maintenance and cleanliness concerns you encountered in your Superior room. I will review these points with our housekeeping department to maintain our high standards. Finally, I am pleased that you value our prime location and recognize the professionalism of our entire staff. Your kind words about their consistent service will be shared to motivate the team further. I look forward to seeing you again. Kind regards, Bram Maes, General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Customer review rating 3.5/5

Peter G. R. Business - Confirmed reviews ALL

Dear Peter, I would like to thank you for taking the time to share your review with us. I am delighted that you found your accommodation to be excellent, complemented by our satisfying morning dining options. It’s great to know that the warmth of our personnel made your stay even more memorable. However, I sincerely regret that some aspects of your stay did not meet your expectations. Our maintenance team continually monitors the water system to ensure optimal performance. I also acknowledge your point about the sustainability rewards, and I will ensure this information is more prominently communicated to our future guests. Nevertheless, I am pleased that you found our establishment conveniently situated for your commitments in Kirchberg. I hope to welcome you back soon. Best wishes, Bram Maes, General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

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Other web-users rate our hotel

  • 987 reviews 8.6/10 Location
  • 1,455 reviews 8.4/10 Room
  • 1,215 reviews 8.7/10 Service
  • 28 reviews 8.7/10 WiFi
  • 822 reviews 7.9/10 Comfort
  • 783 reviews 8.3/10 Breakfast
  • 592 reviews 9/10 Cleanliness
  • 341 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.