Mercure Budapest Korona Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 225 reviews

Mercure Budapest Korona Hotel - Image 1
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Description

Hotel extras

  • recently renovated

  • 9 well-equipped meeting rooms

  • located in the city center

  • easy access to airport

  • own multi level car park

Our accommodation(s)

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Hotel location

Mercure Budapest Korona Hotel

Kecskemeti utca 14, NTAK: SZ19000369, szálloda
1053 BUDAPEST
Hungary

GPS:47.4899364, 19.0612425

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE BUDAPEST KORONA

Discover the taste of passion, enjoy the vibe of the city with a glass of wine and authentic cuisine in our sunny terrace in the heart of the city. We offer dedicated Winestone wines and wines from all around the world. Take home what you like.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  225 reviews

Customer review rating 4.5/5

Rajesh J. Business - Confirmed reviews ALL

Everything as expected - a friendly greeting, early check in and good hotel for business.

Dear Rajesh J., Thank you for your kind words regarding your recent stay at Mercure Budapest Korona Hotel. We are delighted to hear that you enjoyed our friendly service and seamless check-in experience, which we strive to provide to all our guests. Best regards, Adam Gabor Front Office & Reservation Manager

Customer review rating 4.5/5

Viktor S. Business - Confirmed reviews ALL

above expectations

Dear Viktor S., Thank you for your kind words regarding our amenities and staff. We are delighted to hear that your experience exceeded your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Adam Gabor Front Office & Reservation Manager

Customer review rating 4.0/5

Nils J. Business - Confirmed reviews ALL

Negative - My room was poorly cleaned as there was dirt, dust and long hairs laying in the main room and on the bathroom floor. As I am bald, the hairs must have come fra previous users of the room. I informed the reception staff about this and the took action. Positive - Dialog with reception and booking regarding a misunderstanding with the tenure for the tennis tournament I played and my need to shorten my stay. Very friendly attentative follow up on my request og service minded response. This shows your ambition and interest in taking care of loyal customers. Thank You!

Dear Nils J., Thank you for sharing your feedback regarding your recent stay at Mercure Budapest Korona Hotel. We are pleased to hear that you received a friendly welcome and that our reception staff was attentive in addressing your requests, especially concerning your need to modify your stay due to the tennis tournament. However, I sincerely apologize for the cleanliness issues you encountered in your room. It is our standard to ensure that all accommodations are thoroughly cleaned and maintained to a high standard prior to guest arrival. Your comments have been noted and will be discussed with our housekeeping team to prevent similar occurrences in the future. We appreciate your understanding and your kind remarks about our service. Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience. Best regards, Adam Gabor Front Office & Reservation Manager

Customer review rating 4.5/5

Shai S. Solo - Confirmed reviews ALL

Nice stay

Dear Shai S., Thank you for your feedback. We are pleased to hear that you had a nice stay with us. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Adam Gabor Front Office & Reservation Manager

Customer review rating 5.0/5

Mohammad K. Friends - Confirmed reviews ALL

The staff is very helpful, the room and bathroom were absolutely clean. The breakfast is plentiful and very tasty. The room I stayed in was very nice, I strongly recommend it to everyone. The hotel is located in a particularly central location, close to Budapest's main attractions

Dear Mohammad K., Thank you for your kind words regarding our helpful staff and the cleanliness of your room and bathroom. We are delighted to hear that you enjoyed our breakfast and appreciated our central location. Your recommendation is greatly valued. Adam Gabor Front Office & Reservation Manager

Other web-users rate our hotel

  • 442 reviews 9.6/10 Location
  • 435 reviews 6.4/10 Room
  • 380 reviews 8.5/10 Service
  • 5 reviews 3.8/10 WiFi
  • 289 reviews 9.1/10 Breakfast
  • 220 reviews 4.7/10 Comfort
  • 215 reviews 6.9/10 Cleanliness
  • 121 reviews 9.1/10 Food

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