Nemzeti Hotel Budapest - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 1,026 reviews

Nemzeti Hotel Budapest - MGallery Collection - Image 1
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Jozsef Krt. 4, NTAK: SZ19000217, szálloda, 1088 Budapest, Hungary

Description

Hotel extras

  • Excellent location on the grand boulevard with great public services (metro / tram / buses)

  • Gourmet breakfast

  • Gallery Café offering unique mixture of snack menu and Hungarian specialties

  • Library Meeting room for meetings up to 45 pax

  • High-speed 5G wifi access in the entire area of the hotel

Our accommodation(s)

Hotel location

Nemzeti Hotel Budapest - MGallery Collection

Jozsef Krt. 4, NTAK: SZ19000217, szálloda
1088 Budapest
Hungary

GPS:47.4966, 19.07081

Telephone
Fax +36 1 477 4501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GALLERY CAFÉ

Unique mixture of snack menu and Hungarian specialties called 'Hungarikum'. Try some traditional Goulash Soup, or a Signature burger is you prefer, accompanied with top quality Hungarian wine of French champagne

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,026 reviews

TripAdvisor Rating  4.6/5  2,493 reviews

Certificate of excellence 2025

Customer review rating 2.0/5

Ivan S. Business - Confirmed reviews ALL

I recently stayed again at the Nemzeti Hotel Budapest – MGallery Collection, and overall, I was satisfied with my stay. The room was beautifully and tastefully furnished, everything was fully functional, and the cleanliness was impeccable. The quality of accommodation met my expectations, especially since I have stayed at this hotel twice before. Breakfast was excellent, with a very good variety and quality of food. However, I was quite surprised to see that the selection of the complimentary welcome drink had become significantly more limited. In the past, sparkling wine or simple mixed drinks (such as an Aperol Spritz) were available without issue. This time, the choice was restricted only to white or red wine, a hot beverage, or a basic soft drink. What disappointed me the most was an issue with the reservation and recognition of my loyalty status. Although I made both room bookings (for myself and my colleague) directly through my personal ALL loyalty account, the hotel apparently had no record of my reservation. Both bookings were changed under my colleague’s name, and there was no mention of me anywhere in their system, even though my app clearly showed my reservation in my name. As a result, none of my ALL Platinum benefits were recognized or applied. Ironically, my colleague—who is not a member of the ALL loyalty program—received all the VIP benefits intended for members: an upgraded room, a welcome gift, and personalized welcome notes. I, on the other hand, received none of these benefits. The receptionist did not resolve the situation even after I informed him that I am a Platinum member. My question is: does no one among the staff or management verify whether the loyalty benefits are actually being assigned to registered ALL members? The only benefit I received was the welcome drink, and that was solely because I had the digital voucher in my ALL app, which correctly recognized my Platinum status and my valid reservation. I must admit that this experience left me very disappointed. I have always considered the Nemzeti Hotel one of my favorite places to stay in Budapest, but this time the lack of attention to loyalty recognition significantly diminished my overall impression.

Dear Mr. S., Thank you very much for sharing your feedback regarding your recent stay at Hotel Nemzeti MGallery Budapest. We are delighted that you enjoyed your room, its cleanliness and the quality of our breakfast. At the same time, please accept our sincerest apologies for the mix-up with your room assignment and any inconvenience it caused. As a valued ALL Platinum member, your loyalty is extremely important to us and we are truly sorry that your experience did not reflect the high standards you rightfully expect. Regarding the welcome drink, please note that cocktails are included as part of the voucher and we apologize if this was not clearly communicated during your stay. Should you plan a future stay with us, please do not hesitate to contact me directly at do… I would be delighted to personally assist with your booking and ensure everything is handled seamlessly. We sincerely appreciate your loyalty and hope to have the pleasure of welcoming you back very soon. Warm regards, Dorottya Szabadi Deputy General Manager Hotel Nemzeti MGallery Budapest

Customer review rating 5.0/5

Edward O. Couples - Confirmed reviews ALL

very pleasant. Great service from everyone at reception. Good experience at restaurant/bar. very clean hood housekeeping.

Dear Edward O., Thank you very much for your kind feedback and for choosing to stay with us. We’re delighted to hear that you had a pleasant stay, enjoyed our restaurant and bar, and appreciated the service from our reception and housekeeping teams. Your kind words will be shared with our staff, who will be thrilled to know their efforts made your visit enjoyable. We look forward to welcoming you back soon for another great experience in Budapest! Warm regards, Gergő Gasparik Front Office Manager

Customer review rating 4.0/5

Pennie M. Friends - Confirmed reviews ALL

The hotel was lovely and the beds were comfortable. The carpet in our room was disgustingly dirty and stained. If we had stayed longer than one night, I would have asked to be moved. The restaurant was very nice. We had drinks and dinner with the other couples we were traveling with, and everyone enjoyed their food. The woman that served us was very helpful. I had emailed months earlier to set up a transfer to the airport at 3:00 AM. When I confirmed it at check-in, the front desk woman acted like she couldn’t find the arrangement. I even showed her the email that I had received from Gabor Gulyas on 10/27, stating that arrangements were made. Eventually, she located the information, but she really made me nervous. I also really appreciated the early check in option, as I was able to drop my bags in my room and begin sightseeing.

Dear Pennie M., Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We’re pleased to hear that you found our hotel lovely, enjoyed the comfort of our beds, and had a pleasant experience in our restaurant — it’s wonderful to know our team there made your evening enjoyable. At the same time, please accept our sincere apologies for the shortcomings you experienced, particularly regarding the carpet condition and the confusion surrounding your airport transfer. Your comments have been shared with our housekeeping and front office teams to ensure these issues are promptly addressed and do not recur. We’re also glad the early check-in option helped you make the most of your time in Budapest. We truly appreciate your constructive feedback, as it helps us improve and deliver a better experience to all our guests. We hope to have the opportunity to welcome you back for a future stay that fully meets your expectations. Warm regards, Gergő Gasparik Front Office Manager

Customer review rating 5.0/5

Catherine M. G. Friends - Confirmed reviews ALL

This hotel was excellent, the staff were pleasant and helpful, no request was too much.. The rooms were clean and the beds were extremely comfortable. Do not hesitate to book this hotel for your stay in Budapest.

Dear Catherine M. G., Thank you very much for your wonderful feedback and for choosing to stay with us in Budapest. We’re truly delighted to hear that you found our team friendly and helpful, and that you enjoyed the comfort and cleanliness of our rooms. Your kind words mean a great deal to us and will be gladly shared with our staff. We sincerely appreciate your recommendation and look forward to welcoming you back for another excellent stay in the near future. :) Warm regards, Gergő Gasparik Front Office Manager

Customer review rating 4.0/5

Jean C. Solo - Confirmed reviews ALL

A pleasant stay in a well-located hotel. The staff are friendly and helpful, no complaints there. However, it's regrettable that no special attention was given to my Accor Gold status, as is usually the case in Accor hotels.

Dear Jean C., Thank you very much for sharing your feedback with us. We are pleased to hear that you had a pleasant stay and appreciated our convenient location as well as the friendliness and helpfulness of our staff. We sincerely regret that your Accor Gold status was not recognized in the way you expected. Please accept our apologies for this oversight — we truly value the loyalty of our Accor members and will review this matter with our team to ensure that such benefits are properly acknowledged in the future. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable experience on your next visit. Kind regards, Gergő Gasparik Front Office Manager

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Other web-users rate our hotel

  • 602 reviews 9.7/10 Location
  • 665 reviews 7.9/10 Room
  • 811 reviews 9.1/10 Service
  • 24 reviews 4.1/10 WiFi
  • 465 reviews 9.2/10 Breakfast
  • 263 reviews 7.9/10 Cleanliness
  • 216 reviews 9.2/10 Vibe
  • 198 reviews 9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.