Novotel Budapest Centrum Hotel 4 stars

TripAdvisor rating 4.0/5 2,377 reviews
Novotel Budapest Centrum
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Modern rooms with free WiFi and 48 inch flat screen TV

  • Metro, trams and buses on your doorstep

  • Fitness centre, jacuzzi, sauna

  • Art Nouveau style restaurant and Klimt Bar

  • 7 meeting rooms (up to 330 pax in the plenary in theater style)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions (Nearby)
  • Billiards/Snooker (Nearby)
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Budapest Centrum

Rakoczi ut 43-45
1088
budapest
hungary

Tel: +3614775300

Fax: (+36)1/4775353

Contact email

Check-in from 14h00

Check out up to 12h00

  • BY BUS :   5 7 7E 173 178 BLAHA LUJZA TER

  • METRO RED LINE :   M2 BLAHA LUJZA TER

  • BY TRAM 1 :   4 BLAHA LUJZA TER

  • BY TRAM 2 :   6 BLAHA LUJZA TER

  • By plane

    BUDAPEST LISZT FERENC AIRPORT At 20km / 12 miles

  • By train

    EASTERN RAILWAY STATION KELETI At 1km / 0.62 miles

  • By train

    WESTERN RAILWAY ST NYUGATI At 4km / 2.49 miles

GPS :47.497418, 19.072095

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Double Room

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive room

  • Max. number of persons: 2
  • Area: From 22
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Double Room with Sofa

  • Max. number of persons: 3
  • Area: From 22
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Twin Room

  • Max. number of persons: 2
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 3 single beds

  • Max. number of persons: 3
  • Area: From 22
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom: Let's toast

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom: You're the champion

  • Max. number of persons: 2
  • Area: From 20
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom: Lost in space

  • Max. number of persons: 2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom: Equestrian Lifestyle

  • Max. number of persons: 2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

PALACE RESTAURANT

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Located on the ground floor. With its unique interior design and excellent service it is an ideal place both for business lunch or dinner for two. Hungarian and international dishes, permanent seasonal offers, selected Hungarian wines.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KLIMT BAR

Photo non contractuelle / Strictly non binding

Our lobby bar offers alcoholic and non-alcoholic mixed drinks, cakes, appetisers and a unique coffee and tea selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 294

  • Maximum capacity: 330 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Novotel Budapest Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,188 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,377 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice place.

Customer review rating 4.4/5

Claudiu P. Business - 28/11/2019 Confirmed reviews ALL

Great location, easy to access. Parking near hotel but not included in price.

Dear Claudiu Daniel P., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am glad to read you had a lovely time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Guest Experience Supervisor

stay was OK

Customer review rating 4.4/5

B B. Business - 28/11/2019 Confirmed reviews ALL

Room was a bit hot..no AC

TERRIBLE - FELT CHEATED

Customer review rating 4.4/5

Ramachandra K. B. Business - 27/11/2019 Confirmed reviews ALL

Dear Sir/s The stay was okay dokey, but just a small feedback, your front office people need to learn a lot of etiquette in handling customer requests. The weather outside was no doubt cold but inside the rooms it was quite stuffy and warm as there was no air circulation and especially in the evenings it get warmer and suffocating. I requested to switch on the air conditioner, believe me the kind of response I received from your front of office person was very unprofessional and rude. If we keep the doors of the balcony open there is terrible noise from the traffic outside and added to it issue of mosquitoes, anyway this is a small thing and I could live with it, please read on for my terrible experience. The real disappointing thing happened after I checked out of your hotel on 20th, I was charged for an additional one night stay equivalent to 41000 HUF, which was shocking, just because your front office had some confusion and claimed that I had booked another nights stay apart from the original reservation, not sure who did that and how the confusion happened. I felt very much cheated for no reason, secondly misuse of card details taken at the time of booking, no one authorised the payment for one additional night's stay, however it was already charged and deducted from my account. After a week's time that is today (27th November) I received the refund back minus some exchange rate costs, even though small amount (2100 HUF), why do you think I should incur this cost or take the trouble to try and explain my situation just because someones negligence. There was no reason for me to lose that small amount or undergo this treatment . Feedback being given just because you asked for it.

Clean, comfortable, nice atmosphere, would stay again

Customer review rating 4.4/5

Karen Families - 25/11/2019 Confirmed reviews ALL

Nice hotel, bar & restaurant very good, staff very pleasant & helpful

Loud room, multiple malfunctions of room card

Customer review rating 4.4/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

Loud room -> very noisy room towards main street multiple malfunctions of room card -> I had to go several times to the reception to get a new card as there were malfunctions Calling of Taxis - didn't work that well "Please go to the street and call one for yourself (as it will be faster)."

Hospitality and assistance are it's best

Customer review rating 4.4/5

Bhavesh C. Business - 23/11/2019 Confirmed reviews ALL

I liked my stay at Novotel very well, and extremely happy that you guys are really working on Feedbacks, I saw one of my last feedback was already actioned. I would even like to thanks Barbara for her lovely greetings on daily basis during breakfast and assistance for services.

Dear Mr. Vaktaji C., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you were satisfied with our actions taken regarding your feedbacks and that you liked our restaurant staff, especially Barbara at the breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Great central location with helpful staff.

Customer review rating 4.4/5

Anonymous Families - 21/11/2019 Confirmed reviews ALL

We had pre-arranged an airport pick up through the hotel - this was great. We did not have to worry about language issues or with foreign currency issues as we were informed of this when we first made enquiries and booked this transfer. This certainly got our travels off to a great start. Room was clean and comfortable and breakfast pleasant - breakfast room staff very obliging.

Dear Ms M., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you were satisfied with the taxi transfer organised by the hotel, the cleanliness of the room and the pleasant breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

very clean and comfortable

Customer review rating 4.4/5

Raymond H. Friends - 20/11/2019 Confirmed reviews ALL

the room was a little too warm and the air conditioning unit, even on cold, was not able to resolve the problem but otherwise the experience was very pleasant

Enjoyable stay

Customer review rating 4.4/5

Anonymous Couples - 18/11/2019 Confirmed reviews ALL

Check in very easy, greeted by pleasant & helpful staff. Breakfast good, good selection, staff helpful. Bedroom, clean, a little warm at night.

Dear Mr. and Mrs. Butchart, We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you liked our helpful staff, the breakfast and the cleanliness of your room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Exactly how a stay in a good hotel should be.

Customer review rating 4.4/5

David L. Solo - 11/11/2019 Confirmed reviews ALL

Very enjoyable with very pleasant staff who were not over interfering with my stay.

Dear Mr. l., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Great stay

Customer review rating 4.4/5

G S. Couples - 11/11/2019 Confirmed reviews ALL

Staff was so friendly and helpful. Meals and breakfast was lovely. Would recommend to others. The only negative I would say is that the rooms could do with being updated, that aside they were very clean.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you liked the breakfast and our helpful staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Affordable stay

Customer review rating 4.4/5

Paeng Friends - 08/11/2019 Confirmed reviews ALL

Stayed at 2 different room at this hotel during my Budapest trip. Location is very accessible to Metro stop that can take you at different points in the city. There's also a pharmacy, grocery store and places to eat within a walking distance. Hotel is not that adjacent to most attractions but as mentioned, there's the metro stop nearby as well as tram and bus stops. Room is kind of big even though I picked the "comfort", bathroom is clean although shower has weak flow in our first room/stay. ALso, during our stay in the 2nd room, the toilet is not in the bathroom but is separate. IT would have been nice if there were a sink to wash our hands after using the toilet but there was none. SO, after using the toilet if you have to go in the main bathroom where the sink is. Breakfast buffet has a wide variety of selection, worth to get it! Luggage storage is also free. I availed of this perk since we were going to Vienna for a few days and back to Budapest, hence the stay in different rooms. THere was also a fitness area and sauna, but I did not use those facilities. Lobby can get crowded and busy though especially in the morning. The only bad experience I had was the air conditioning or the lack of it. Apparently, they turn OFF the cooling function and all you have available is heating. Our rooms felt warm to me so I had to open the window to let the outside cool air in. But the trade off is the noise which can be loud especially if your room is facing the main street. I wish guests will have the option to cool or warm the rooms as they please and not be left to the setting the hotel sets the A/C at.

Dear Raphael L., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet always your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barbara Guest Experience Supervisor

Miss

Customer review rating 4.4/5

Rachel Friends - 06/11/2019 Confirmed reviews ALL

Lovely stay... great facilities and very warm and helpful staff.

Good

Customer review rating 4.4/5

Paul D. L. Business - 06/11/2019 Confirmed reviews ALL

Good

Dear Paul de L., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments and your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Guest Experience Supervisor

Excellent service

Customer review rating 4.4/5

Kranti T. Families - 05/11/2019 Confirmed reviews ALL

Room was neatly done but only body lotion was not provided. Breakfast was delicious. We enjoyed our stay very much.

Dear Mr & Mrs. T., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you liked the breakfast and your room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Wrong policy

Customer review rating 4.4/5

Jggr Couples - 05/11/2019 Confirmed reviews ALL

It would have been a nice stay. However, things changed when I asked for an adapter. Went down to the reception, waited for almost 5mins even though Im an Accor member and was assisted but was asked for a cash deposit! Not a big deal honestly but the fact they have my card details to put a deposit on hold, it’s quite unnecessary. And what’s annoying is the way the staff addressed it and pushing the words quote “it’s a company policy!” Unquote with a face to intimidate me. After speaking to the other lady next to her in their language, she just gave the small adapter pissed and didn’t say any word. I work in the service sector too and this is not a good treatment. Not sure if this is normal in Budapest but I felt the difference the way I was treated compared to the other gentlemen checking in. Breakfast was great and staff taking the used plates were all smiling and nice. Didn’t ask the room to be cleaned so I hope they’ll really credit the points promised

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations regarding the reception services; please allow me to express my sincerest apologies. I am very concerned to read the issue regarding the adapter and I have forwarded your comment to the Front Office Manager. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Lovely experience!

Customer review rating 4.4/5

Scott T. Couples - 05/11/2019 Confirmed reviews ALL

Very enjoyable! Lovely hotel. Good location. Helpful staff

Customer review rating 4.4/5

T P. Friends - 04/11/2019 Confirmed reviews ALL

Very clean, centrally located, comfortable rooms, accommodating staff.

Very nice stay

Customer review rating 4.4/5

Guillaume R. Business - 04/11/2019 Confirmed reviews ALL

Very pleasant stay in a nice hotel

Dear Guillaume R., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. We are very glad to read you had a pleasant stay with us and enjoyed our services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara Guest Experience Supervisor

Great Hotel for Business guests like me

Customer review rating 4.4/5

Wolfgang H. Business - 04/11/2019 Confirmed reviews ALL

Positives: Early breakfast from 06:30 a.m Very good choices of breakfast offers (dark bread, Hungarian food) Space of room is absolute o.k. Very freindly receptionists, also person in the restaurant of course.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you liked the breakfast, the cozy room and our friendly colleagues. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor
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