Novotel Budapest Centrum Hotel 4 stars

We stayed 5 days in the hotel and had a very nice experience.

We stayed 4 nights for a city break and we couldn’t fault it. Lovely hotel and staff, room was nice although on our request we never had the room cleaned/re-stocked as we didn’t feel it was necessary for us so cannot comment on this. We also had breakfast which offered a variety of choice. Great value for money.

This hotel is located within a short walk to the hop on hop off bus to get to all tourist attractions. It’s walkable to main shops, bars and restaurants. The staff are so helpful. It’s immaculately clean. Breakfast is first class

Good location, easy to reach all sights. Great looking restaurant with really wide selection at breakfast. Rooms as expected. Nice and clean overall and quiet at night. Good value for the money. My choice for next stay in Budapest.

a pleasant second stay in the hotel. Ezster remembered me a gave a present which was greatly appreciated.

I booked a room for three nights, with late check out (up to 5pm), and breakfast. Breakfast was about 10 euros extra per day. The positives: The room was very clean and the staff were polite and helpful. The negatives: First of all the breakfast was not worth the price. The food was not good nor was it something I would have ever actually paid for had I known what it would be like. Second, when I returned late at night my room key did not work... I expect to be able to enter my room whenever I need to. I was able to contact the front desk, but it was an annoying experience. Finally, I had selected the late check out when I originally reserved the room. The morning I was leaving, I checked with the front desk to confirm that I could still check out at 5pm. They said that they had no records that I had late checkout and told me I could pay 50 euros if I still wanted to check out late. This was a major inconvenience for me. After I left the hotel, I checked my email which did in fact say that I had late check out.

Customer service was very good..made the hotel stand out. Efficient and friendly

it was really good and the best thing is we get lot of options for vegetarian in breakfast

I would stay again, couldn't fault anything

Party of 9 ... adjacent rooms .. good location...great breakfast .. great choice only downside the 3rd bed very uncomfortable so not a good nights sleep!

They gave us a handicapped room The cleaning service was bad They didn’t change the towels

Fantastic customer service and a great room location very good definitely recommend

I am used to come to this hotel, everything is easy as customer experience

Hotel is clean, I had enough space in the room, breakfast was good however most of the time very crowded. It was not so close to the city center however it was just fine for me.I was disappointed with gym as it was not open 24h, it was very small and only 1 elliptical bicycle.You should push for more fast checkout.Telephone in the room was not working at all.

Very clean hotel, friendly and helpful staff, excellent breakfast - a little bit away from the main tourist hub but public transport is excellent and easy to use. Room was just what we expected.