Sofitel Sydney Darling Harbour Hotel 5 stars

Customer review rating 4.6/5 22,790 reviews
Sofitel Sydney Darling Harbour
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Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 stylish rooms and suites with breathtaking views

  • Sweeping views from our top floor club Millesime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY KINGSFORDPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions (Nearby)
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour
12 Darling Drive
2000 Sydney, Australia
2000
sydney
australia

Tel: +61283888888

Fax: (+61)2/83888868

Contact email

Check-in from 15h00

Check out up to 11h00

  • LIGHT RAIL :   L1 CONVENTION

  • By plane

    SYDNEY KINGSFORD At 7.3km / 4.54 miles - Shuttle paying

  • By train

    CENTRAL STATION At 1.7km / 1.06 miles

GPS :-33.872908, 151.198704

Our accommodations

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

Accessible room

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Double Size Beds

  • Max. number of persons: 3
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Corner Room

  • Max. number of persons: 2
  • Area: From 35
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35
  • Views: Harbour view, City side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Double Size Beds, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35
  • Views: City side, Historic side view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Corner Room, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 36
  • Views: Historic side view, Harbour view, City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millésime Access, 1 King Size Bed, Corner Room

  • Max. number of persons: 2
  • Area: From 35
  • Views: City side, Historic side view, Harbour view *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, Club Millésime Access, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 35
  • Views: Harbour view, City side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, Club Millésime Access, 2 Double Size Beds, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35
  • Views: City side, Historic side view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

JUNIOR SUITE, Club Millésime Access, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 53
  • Views: Harbour view, City side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PRESTIGE SUITE, Club Millésime Access, 1 King Size Bed, Separate Living Room, Darling Harbour

  • Max. number of persons: 2
  • Area: From 74
  • Views: Harbour view, City side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

BELLERIVE SUITE, CLUB Millésime Access, 1 King Size Bed, Separate Living and Dining, Top Floor

  • Max. number of persons: 2
  • Area: From 112
  • Views: City side, Historic side view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

ATELIER BY SOFITEL

Type of cuisine: French

Indulge your senses with a unique dining experience overlooking Darling Harbour. Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appetit!

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHAMPAGNE BAR

Photo non contractuelle / Strictly non binding

Experience unbridled joie de vivre at Champagne Bar! Savour the world's finest champagne, vintage cuvees and exclusive bottles or premium cocktails prepared by skilful mixologists, with the breathtaking harbour view.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESPRIT NOIR BAR

Photo non contractuelle / Strictly non binding

Esprit Noir bar is the place for stimulating conversations or micro meetings or simply sitting back and relaxing. Enjoy high tea or get in the evening mood over finely crafted mixed drinks at the Apero Chic cocktail hour

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE RIVAGE POOL BAR

Photo non contractuelle / Strictly non binding

Le Rivage the shore is a piece of the Riviera and a serene Mediterranean escape in the heart of Sydney The pool bar offers inventive cocktails along with premium Champagnes and wines as well as tempting morsels. The bar is closed during winter.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 500

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

22,790 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,060 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location and a new, clean and fresh hotel

Customer review rating 4.6/5

Rob C. Couples - 09/02/2020 Confirmed reviews ALL

great room, very comfortable and spacious. Location was fantastic. Staff were helpful.

Bonjour Rob c., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Short and sweet

Customer review rating 4.6/5

Kylie Couples - 09/02/2020 Confirmed reviews ALL

A very brief stay, only enjoyed club lounge for 15 min due to late and delay arrive. Provide with a Darling Harbour view - thank you

Bonjour Kylie, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Always a wonderful experience

Customer review rating 4.6/5

Leonie K. H. Business - 09/02/2020 Confirmed reviews ALL

I love Sofitel hotels. From the excellent attentive service, the beautifully-appointed rooms, through to the excellent dining facilities, it's always a pleasure to stay. The Sofitel Darling Harbour has wonderful views of Darling Harbour and is so convenient to the International Convention Centre. There's lots of places to eat around the harbour foreshore if you choose to dine out. Parking nearby makes it easy if you're driving there too.

Bonjour Leonie H., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Our expectations were surpassed.

Customer review rating 4.6/5

Jeff M. Couples - 09/02/2020 Confirmed reviews ALL

From the time we arrived, till the time we left. The experience was fantastic and staff were fabulous. Thank you again.

Bonjour Jeffrey M., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

An Elegant Hotel

Customer review rating 4.6/5

Wes Couples - 09/02/2020 Confirmed reviews ALL

Certainly a very modern hotel, with all the trappings of luxury.

Bonjour Wes, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Very Impressed

Customer review rating 4.6/5

Elizabeth H. Couples - 09/02/2020 Confirmed reviews ALL

A wonderful experience which allowed us to have a well deserved break as we are grandparents raising our 3 grandchildren full time.

Bonjour Elizabeth H., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Wonderful stay

Customer review rating 4.6/5

Waiata Solo - 08/02/2020 Confirmed reviews ALL

Check in was great and staff very accommodating. Decor is great and view even better. Overall very comfortable and relaxing stay.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

good location, nice new hotel, but room to improve

Customer review rating 4.6/5

Judit M. Couples - 08/02/2020 Confirmed reviews ALL

Our stay of 9 nights in Sofitel Darling Harbour did not begin well. We were told that we could choose between 2 rooms and that both of them were ready at 3 pm. After returning at 3 pm, we were told by the same unfriendly receptionist that our room is not only not ready but she has no idea when it will be cleaned. After our polite request whether she could give us en estimate, since it was 34 degrees outside and we were exhausted, she became quite cold and shortly just said 'I do not know, I put it as priority'. She then let us use the swimming pool like she was doing us a favour, although we prepaid our whole stay and were supposed to be checked in by then. We are generally nice and easy going people but we were very upset by this. Another receptionist offered (after this one just shrugged us off) that she could contact us once our room is ready which I have gratefully accepted. We waited at the pool area without air conditioning for 2 hours and still no contact. After 5 pm, we went down to the reception and I asked the nicer receptionist whether she knows the state of our room. She checked and it was ready... I asked if they tried to contact me but she had no idea. No call and no email from the hotel. By this time we were so upset that we almost went to another hotel. Only decided to stay because we were truly exhausted and both of us had suffered heat stress which also made us sick for the next couple of days. Our room was nice, the view was nice, the houskeeping was nice, as can be expected for the price of this establishment. What also surprised us that there is no wellness centre, no spa, no sauna, no steam room, only a tiny outdoor pool for this huge building which also has a poolside bar. This means that it is busy all the time and the pool is full of screaming kids. The pool showers are not stocked well with products either. I really missed the Auckland Sofitel's comfort in our 9 nights stay. Definitely would not recommend this place for couples or anyone who would like to unwind in the hotel. The drinks bar does not have a great atmosphere, but the restaurant looks nicer. We also tried the food which was exceptional. Kudos to the chef! Overall, very mixed experience and we both feel disappointed, mostly by how we were treated by the receptionist and the lack of wellness.

Great location and smart hotel

Customer review rating 4.6/5

Elizabeth Business - 08/02/2020 Confirmed reviews ALL

Great location for business or pleasure in darling harbour with bright clean comfortable rooms. Good turndown and vallet service. We have access to the club lounge which has to be the best I have ever experienced for service and choice. Rooms are not the biggest in the city but perfectly ample for a few nights. There is not a proper desk in th room if you plan to work but good facilities in the lounge for business

Bonjour Elizabeth, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Great stay

Customer review rating 4.6/5

Rebecca G. Business - 08/02/2020 Confirmed reviews ALL

Everything in the hotel was flawless. The staff was incredible. It really was a perfect stay.

Bonjour Rebecca G., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour
Customer review rating 4.6/5

Stephanie Business - 08/02/2020 Confirmed reviews ALL

Beautiful spot

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Good Stay

Customer review rating 4.6/5

Anonymous Couples - 08/02/2020 Confirmed reviews ALL

We enjoyed the room, it was comfortable. The view was awesome. Breakfast was good with lots of choices. Your staff was very friendly and helpful. I could not believe the size of your bath towels. For the visiting we doing in Sydney, your location was good, close to the ferry stop by the marine museum.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Just Fantastic

Customer review rating 4.6/5

Caleb &. J. Couples - 08/02/2020 Confirmed reviews ALL

Everything was great. A real 5 star experience.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Best stay ever had at a hotel

Customer review rating 4.6/5

Dan Couples - 08/02/2020 Confirmed reviews ALL

Well looked after. Lovely room upgrade and was showered in anniversary gifts. 1000% will be back. Felt so comforted

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

great stay, so handy to alot of things

Customer review rating 4.6/5

Anonymous Couples - 08/02/2020 Confirmed reviews ALL

We were treated so specially. Your staff are excellent. It was my husband's birthday and he was made to feel so special.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Birthday getaway

Customer review rating 4.6/5

Annette U. Couples - 08/02/2020 Confirmed reviews ALL

Amazing

Bonjour Annette U., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Weekend Away

TripAdvisor rating 4.5/5

81gabim 08/02/2020 TripAdvisor review

We thoroughly enjoyed our stay at the Sofitel. The staff friendly and knowledgeable, quick to make our stay easy. The room was extremely clean and the room amenities luxurious and comfortable. The room wasn't ready as we arrived early but received the text message as promised as soon as it was ready for us. The service in the restaurants and bars were faultless and menu simple and fresh.

Bonjour 81gabim, I'm so pleased that you enjoyed your stay with us at the Sofitel Sydney Darling Harbour and appreciate you taking the time to share your kind feedback on TripAdvisor. The Ambassadors and I look forward to welcoming you back for another visit again soon. Kind Regards, Greg Brady

Location, staff and facilities

Customer review rating 4.6/5

Pauline S. Couples - 07/02/2020 Confirmed reviews ALL

An enjoyable stay from check in to check out. Staff were extremely welcoming and went the extra mile for my husbands birthday. The cuisine at dinner and breakfast was lovely and the pool area did not disappoint. A wonderful stay.

Bonjour Pauline S., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Amazing

Customer review rating 4.6/5

Georgiana J. Couples - 07/02/2020 Confirmed reviews ALL

Beautiful hotel and service all round.

Bonjour Georgiana J., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Location

Customer review rating 4.6/5

Jenniffer R. Couples - 06/02/2020 Confirmed reviews ALL

Was a very good experience until we were charged with mini bar costs that we did not incur. Although I had advised on checkout that we had no mini bar we were charged $15.00. We are happy to pay for any expenses that were ours but we do not use the mini bar. I immediately advised Sofitel when the invoice was issued and hopefully the error will be corrected.

Bonjour Jenniffer R., Thank you for taking the time to tell us about your experience at the Sofitel Sydney Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour
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