Sofitel Sydney Darling Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 10,154 reviews

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Description

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor Club Millésime

  • Signature infinity pool with views of Darling Harbour

  • Award-winning Sofitel SPA and wellness experiences

Our accommodation(s)

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive
2000 SYDNEY
Australia

GPS:-33.872908, 151.198704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  10,154 reviews

Customer review rating 2.0/5

Jennifer A. Couples - Confirmed reviews ALL

The room was pretty standard for $1300 per night, ate at the ‘club’ food was cold with limited options, definitely not worth it

Bonjour Ms. A., Thank you for sharing your feedback regarding your recent stay with us at Sofitel Sydney Darling Harbour. I regret that your experience did not meet your expectations, particularly concerning the value and dining options at Club Millésime. Positively, I am glad to hear that our team members, hotel cleanliness and your check in/out experience was positive. Your comments will be taken into account as we strive to enhance our guest offerings, and it has been shared within the Club Millésime and Culinary management team. Thank you for your loyalty Ms. A., and we hope to welcome you back in the nearby future for a positive experience. Best wishes, Juliana Nikolovski Club Millésime Manager Sofitel Sydney Darling Harbour

Customer review rating 4.0/5

Wing Y. C. Friends - Confirmed reviews ALL

Location is good, next to light rail and walking distance to CBD if want. However bit noise from my hotel room during the day as there is construction downstairs. Also several things I need to request from housekeeper as not refill on time. But is easy to do Room is clean and spacious which I enjoy

Bonjour Ms. C., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location and the cleanliness of your room. We apologize for any inconvenience caused by the construction noise and the delayed housekeeping service. Your comments regarding these matters are valuable and will be taken into consideration as we continue to enhance our guest experience. We look forward to welcoming you back again soon. Warm Regards, Nina Guest Services Agent Sofitel Sydney Darling Harbour

Customer review rating 5.0/5

Kalaya H. Couples - Confirmed reviews ALL

My husband and stayed here so many times. We always happy to come back.

Bonjour Ms. H., Thank you for your kind words regarding our location and service. We are delighted to hear that you and your husband have enjoyed your stays with us and appreciate your loyalty. We look forward to welcoming you back soon. Warm Regards, Nina Guest Services Agent Sofitel Sydney Darling Harbour

Customer review rating 3.5/5

Yates A. Business - Confirmed reviews ALL

Room was ok-but not “luxury”as described. I would have expected more for the price. You can get better value elsewhere.bed was very uncomfortable.

Bonjour Ms. Yates, Thank you for taking the time to share your feedback with us and for your loyalty as an All Accor member. While we are pleased to hear that your stay was satisfactory overall, we regret to learn that the room did not meet your expectations of luxury and that you did not feel the experience reflected the value of the rate paid. We are also sorry to hear that you found the bed uncomfortable, as we understand how important a restful night's sleep is to an enjoyable stay. Thank you once again for sharing your experience. We truly value your feedback and hope to have the opportunity to welcome you back in the future and provide a stay that better reflects the high standards we strive to deliver. Warmest regards, Laura Eastlake Guest Experience Agent Sofitel Sydney Darling Harbour

Customer review rating 4.5/5

Violet N. Couples - Confirmed reviews ALL

Hotel staff were all very helpful and polite. We arrived at noon and our room was not ready, so the concierge helped us store our luggage. Want to give a shout out to Philip - he gave us directions to Chinatown and also gave us advice on the tram station and services. He also passed us a hotel umbrella just in case it rained.

Bonjour Ms. N., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and that our staff, particularly Philip, contributed positively to your experience. We look forward to welcoming you back again soon. Warm Regards, Nina Guest Services Agent Sofitel Sydney Darling Harbour

Other web-users rate our hotel

  • 2,680 reviews 9.4/10 Location
  • 4,821 reviews 8/10 Room
  • 5,274 reviews 7.8/10 Service
  • 32 reviews 7.7/10 WiFi
  • 1,257 reviews 8.6/10 Vibe
  • 1,076 reviews 7.7/10 Cleanliness
  • 1,069 reviews 7.7/10 Breakfast
  • 536 reviews 7/10 Bar

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