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Sofitel Sydney Darling Harbour Hotel 5 stars

Customer review rating 4.6/5 27,272 reviews

ALLSAFE approved hotel

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Number of guests
Children's age

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Sofitel Sydney Darling Harbour
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+ 16 Services

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 stylish rooms and suites with breathtakingviews

  • Sweeping views from our top floor club Millesime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY KINGSFORD Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage Paying
  • Babysitting on request Paying
  • Bicycles rental
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour
12 Darling Drive
2000 Sydney, Australia
2000 sydney
australia

Tel: +61283888888

Fax: (+61)2/83888868

Check-in from 15h00

Check out up to 11h00

  • LIGHT RAIL :  L1 CONVENTION

  • By plane

    SYDNEY KINGSFORD At 7.3km / 4.54 miles - Shuttle paying

  • By train

    CENTRAL STATION At 1.7km / 1.06 miles

GPS :-33.872908, 151.198704

Our accommodation(s)

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Size Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Harbour view, City View, Historic side view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Size Beds, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: City View, Historic side view, Harbour view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Size Bed, Corner Room

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: City View *
  • Most of the accommodation: CORNER_ROOM *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Size Bed, Corner Room, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Historic side view, Harbour view, City View *
  • Most of the accommodation: CORNER_ROOM *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY ROOM, Club Millésime Benefits, 1 King Size Bed, Corner Room

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: City View, Historic side view, Harbour view *
  • Most of the accommodation: CORNER_ROOM *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, Club Millésime Benefits, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Harbour view, City View, Historic side view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, Club Millésime Benefits, 2 Double Size Beds, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: City View, Historic side view, Harbour view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

ATELIER BY SOFITEL

Type of cuisine: French

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Menu (PDF)
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday
  • Sunday Closed

CHAMPAGNE BAR

Savour the world's finest bubbles or take in the sunset with a classic cocktail in hand, enjoying our chic interiors, majestic high ceilings and dazzling panoramic views of the city skyline. Open Thursday from 5pm, Friday & Saturday from 3pm

Menu (PDF)

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday
  • Friday
  • Saturday
  • Sunday

ESPRIT NOIR LOBBY BAR

Esprit Noir Lobby Bar is the place for stimulating conversations or micro meetings, or simply sitting back and relaxing.

Non contractual photo

LE RIVAGE POOL BAR

Enjoy our picturesque piece of the Riviera and serene Mediterranean escape, overlooking Darling Harbour. Indulge in locally-inspired cocktails and delicious poolside classics . Open: Sat 12pm - 6pm & Sun 11am - 6pm only - Subject to weather conditions.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 500

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

27,272 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,432 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good experience in sydney CBD

Customer review rating 4.5/5

Youngseok K. Families - 20/06/2021 Confirmed reviews ALL

Everytime I visit here, always leave with good memories. Friendly staffs and nice view. Breakfasts could be better but I think they make it simple due to COVID. Only complaint is high valet fee. $84 is bit too much for us as we stay more than four nights. Other than that, all good!

Great Stay

Customer review rating 5.0/5

Caroline Couples - 20/06/2021 Confirmed reviews ALL

Lovely hotel excellent staff and great location

Great location

Customer review rating 5.0/5

Keith A. Couples - 20/06/2021 Confirmed reviews ALL

Excellent from arrival to departure

Good stay- of course well located if you particularly wish to centre on darling harbour. But being at darling harbour is just a nice place to be.

Customer review rating 4.5/5

Max B. Couples - 20/06/2021 Confirmed reviews ALL

We were very happy with our time at Sofitel Darling Harbour. Every interaction with staff went smoothly.We were warmly welcomed and the staff were obliging without being interfering. We had the privilege of receiving an upgrade which of course added to the sense of our wellbeing and pleasure.However any room at the Sofitel I think is beautifully appointed. Next time we stay we wish to stay 2 nights and take the opportunity to relax a little more.

Lovely stay

Customer review rating 5.0/5

Sally Z. Couples - 20/06/2021 Confirmed reviews ALL

Relaxing, enjoyable break. Lunch menu limited

Great central location

Customer review rating 3.5/5

Yj Solo - 20/06/2021 Confirmed reviews ALL

The room was spacious and well designed, but due to the winter solice festival it was quite noisy till late in the night. No breakfast was offered either, so I can't rate my one night stay too greatly.

Dear Yan Jun L., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. I am sorry to hear that we did not exceed your expectations whilst staying with us which is always a goal of ours. I do apologise that the Solstice festival was loud late into the night and will make a note on your profile to have you located on a higher floor for your next stay. Thank you again for sharing your experience and I hope to welcome you back soon. Sincerely, Scott Bear Front Office Manager

good Stay

Customer review rating 4.5/5

Gary Business - 20/06/2021 Confirmed reviews ALL

A lovely hotel, generally good service and perfect location, good check in and check out experience on the 35th floor. It would have been nice to have a welcome gift or at least a bottle of water in the room for platinum/diamond guests. ended up having to chase down a bottle of water (had to use room service - would have been cheaper to use uber eats) overall good,

Comfortable stay and good location

Customer review rating 4.0/5

Kai L. Couples - 20/06/2021 Confirmed reviews ALL

As an Accor Plus gold member i used the complimentary night to have a staycation at Sofitel Darling Harbour and to watch the Hamilton show at The Star Theater which is only about 15 minutes nice short walk from the hotel. My wife and I had stayed there a few times over the last few years.The services of the hotel are always 5 stars in particular the staff at the check-in counter, the staff handling our check-in of this stay was very polite and exceptionally helpful. We got an upgrade to the Darling Harbour view and a late check out which made our stay even more enjoyable. We had breakfast at Atelier, it was serving buffet breakfast. The restaurant was not busy at all, I ordered a sunny sided egg which was a disappointment. It took 15 minutes for the egg to arrived and was delivered to my table by a senior staff in a suit, the egg was sunny sided but the underside was badly burnt and egg white on the sunny side was shrivel together. I expect the senior staff would have noticed the appearance of the egg and send it back to the chef but it didn't happen. For a 5 stars hotel I hope this would not happen again to anyone.

Great Room

Customer review rating 4.0/5

Adam J. Couples - 19/06/2021 Confirmed reviews ALL

The room was great, it was on a low floor after we had asked for a high floor, which meant it was noisy with things happening outside, but the room, the bath and view were still excellent.

Excellent Location, Helpful Staff, Great Stay

Customer review rating 4.5/5

Vaughn Families - 19/06/2021 Confirmed reviews ALL

From the moment of arrival, welcomed by the staff at the door all the way through to reception. Nothing was too difficult for the staff. Helpful throughout.

Always a fantastic experience!

Customer review rating 5.0/5

Cass Couples - 19/06/2021 Confirmed reviews ALL

We had our complimentary night at the Sofitel where we took the opportunity to see the nearby show of Hamilton. Pleasantly surprised to receive an upgrade on our arrival and the room was ready two hours before check in time! We enjoyed a very pleasant stay had a drink in the bar where staff were great and also had breakfast which was excellent and staff once again pleasant and efficient. Laura checked us out the next morning - as is usual Accor were great. Thanks.

excellent stay

Customer review rating 4.5/5

James Families - 18/06/2021 Confirmed reviews ALL

Thank you for adjusting our request for darling harbour view of the fireworks. It was very meaningful for my son.

Handy Location

Customer review rating 4.5/5

Cathy Couples - 18/06/2021 Confirmed reviews ALL

The Sofitel is handy to the CBD shopping as well as Theaters and Restaurants.

Great Location

Customer review rating 5.0/5

Tony Couples - 18/06/2021 Confirmed reviews ALL

The staff you very welcoming, polite and courteous. Always willing to help.

Best position in Sydney

TripAdvisor rating 5.0/5

Noel W 19/04/2021 TripAdvisor review

Stopped on our way to gold coast, excellent check in, valet service good , bags delivered with a smile, very clean and roomy room, with the ability to walk into heart of sydney and variety of restuarants. ,

6 star service and product in Sydney

TripAdvisor rating 5.0/5

WanHG21 19/04/2021 TripAdvisor review

Was celebrating our wedding that weekend and decided to treat the wife with a spectacular stay in Sofitel Darling Harbour - also because we cant go anywhere! The wife loves the bath overlooking the harbour so we obviously had to book a room with a view ! The Sofitel team was extremely attentive to our requests and were on top of it, even gave me a courtesy call and SMS to ensure I was well taken care prior to my arrival. The SMS service was really good, I was able to check when my room was ready so I would make my way to the hotel. I was offered a refreshing drink while waiting to check in - love this ! Not many hotels do this these days and its a refreshing welcome ! Definitely makes you feel special! Shout out to Francisco for taking care of our special requests so well (or my wife's!) she was definitely over the moon with the Junior Suite room overlooking Darling Harbour with the beautiful bathtub! The Club Lounge was impeccable with good service and view. Highly recommended to stay at Sofitel, especially if you are celebrating a special occasion, its definitely worthwhile!

Saved by one person

TripAdvisor rating 4.0/5

TonyDiz 19/04/2021 TripAdvisor review

Due toaccessing a free ight through Advantage plus via the phone the online operator decided to give me 2 separate bookings. I should have questioned this as I found it meant 2 separate rooms over the 2 nights, not what my family had in mind at all! While other staff "ummed and aahed" Renato, a duty manager cut through the issue by ensuring we would be in one room for both nights at the standard of the paid night. This saved a degree of angst and allowed us to enjoy the trip and the hotel as we expected we would. All other aspects of the hotels operation were at the normal, high standard of Sofitel and it continues to be our families hotel of choice when in Sydney.

Very good!

TripAdvisor rating 5.0/5

maxwellmoore12 15/04/2021 TripAdvisor review

Comfy and well set up rooms, service was excellent Check in and check out were easy and the staff are all very helpful and willing to accomodate very specific requests. Great food as well and excellent views

Ok stay this time

TripAdvisor rating 4.0/5

David J 15/04/2021 TripAdvisor review

This is the second stay for us here. The last time, we were so impressed that I declared to my family and friends that it is my favourite Accor hotel I have stayed in so far. This time, I found our stay to be somewhat underwhelming. The rooms are lovely and neat, however the checkin and checkout staff we encountered were not interested in any conversation at all. Felt like I was talking to a brick wall. Before arriving at the hotel, I contacted guest services about booking for breakfast, which we did, and how my son and I were coming to Sydney on an adventure as my son had raised a lot of money for a charity. This was the reason for this getaway, to reward my son for his amazing efforts. Guest services asked for his name via email before checkin, which I thought was lovely as I knew the hotel always goes above and beyond to make guests feel welcome. Unfortunately, there was no mention about my son and his efforts, which I thought they would mention at checkin. Small things like this make guests feel valued. While I do like the hotel, I am more inclined to try a different property in Sydney next time to compare the service. The concierge and bell staff were fantastic, so too the staff at breakfast.

Very Poor

TripAdvisor rating 2.0/5

JVJV2021 09/04/2021 TripAdvisor review

Overrated - Breakfast was pretty poor and low in quality. I expected too much for a 5* hotel. Infinity pool is too small. Location is great. I might check in for a night but not longer than that. But staff are pretty helpful and very nice.

Bonjour JVJV2021, Thank you for sharing your feedback with us. I am sorry that your stay did not meet your expectations, please accept our apologies. It is our hope that you will return and give us the opportunity to serve you better in the future. Greg

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