French luxury and local cuisine in the world's most exciting city
Located in Darling Harbour, next door to the International Convention Centre and a short walk from the CBD, Sofitel Sydney Darling Harbour sets the benchmark for waterfront sophistication. The 590 spacious rooms & suites combine French chic, and breathtaking panoramic views. The hotel's leisure facilities are second to none, with a luxurious SPA overlooking the city, stunning outdoor infinity pool, gym, 5 vibrant restaurant and bars including Champagne Bar, and our Club Millesime on level 35.
One of the most elegant hotels in Sydney, Sofitel Sydney Darling Harbour has incredible views from all rooms and suites. Find the best view at the top floor Club Millésime. Enjoy luxurious rooms, a blissful infinity pool and vibrant dining experiences. Book your stay today. ALL loyalty members can enjoy early check-in and late check-out, subject to availability, giving you more time to explore the city. Dine at Atelier by Sofitel or one of our three bars.
Discover the perfect blend of urban luxury and harbour charm at Sofitel Sydney Darling Harbour. Located in the vibrant heart of Darling Harbour, our hotel offers stunning views, world-class dining, and easy access to Sydney's top attractions.
Experience pure indulgence at Sofitel Sydney Darling Harbour and step into a world of relaxation, romance and waterfront sophistication. Let us make you feel welcome at Sydney's best luxury hotel. Please contact: H9729@sofitel.com
Sam Panetta, Hotel Management
Hotel extras
An iconic hotel located in vibrant Darling Harbour
590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows
Sweeping views from our top floor Club Millésime
Signature infinity pool with views of Darling Harbour
Award-winning Sofitel SPA and wellness experiences
Our accommodation(s)
Book this hotel
Page 1 out of 6, Room 1 :
Superior Room
, Room 2 :
Superior Accessible Room
Room
Superior Room
Photo out of - Superior Room
Inspired by Sydney's sandstone landscape, this elegant retreat features floor-to-ceiling windows, city views, French bath amenities and Sofitel MY BED. View and room layout may vary from the picture.
Designed for comfort and ease, this accessible 35sqm room features a fold-down shower bench, support railings, wheelchair-friendly access and Sofitel MY BED. View and room layout may vary from the picture.
A spacious retreat with two double Sofitel MyBeds, floor-to-ceiling windows, French amenities and contemporary Australian design. View and room layout may vary from the picture.
Floor-to-ceiling windows reveal charming Darling Harbour views, complemented by French bath amenities and the signature comfort of Sofitel MY BED. View and room layout may vary from the picture.
Photo out of - Deluxe Darling Harbour Premium View
Captivating Darling Harbour views, an oversized soaking bath, French bath amenities and Sofitel MY BED create an indulgent waterfront retreat. View and room layout may vary from the picture.
Overlooking Darling Harbour, this spacious retreat features two double Sofitel MyBeds, floor-to-ceiling windows and French bath amenities. View and room layout may vary from the picture.
A light-filled corner retreat with floor-to-ceiling windows, city views, a relaxing bathtub, French bath amenities and Sofitel MY BED. View and room layout may vary from the picture.
Views:
Bay view or
City View or
Historic side view
Most of the accommodation:
Corner Room
Max. number of persons
2
Area
From
35 m²
/
376 sq ft
Bedding
King size bed(s) x1
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini Bar
Mini-refrigerator
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Full-length mirror
Hair dryer in bathroom
Media And Technology
Complementary elements
Multimedia hub
Internet Facilities
High speed internet
RJ 45 Outlet
Phone Facilities
Voice mail
Tv Facilities
TV with on-screen billing info
48'/122 cm screen
Flat screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Knock light for hearing impaired
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout Facilities
Double Glazing
Iron
Soundproof room
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
Safe large enough to accommodate a laptop
2 pers. max
35 m²
/
376 sq ft
Bedding
1 x King size bed(s)
Views:
Bay view or
City View or
Historic side view
Floor-to-ceiling windows reveal breathtaking Darling Harbour views from your oversized bathtub, complemented by French bath amenities and Sofitel MY BED. View and room layout may vary from the picture.
Enjoy panoramic Sydney views, Sofitel MY BED and Club Millésime access with gourmet breakfast, Le Goûter afternoon tea and Apéro Chic. View and room layout may vary from the picture.
Two double Sofitel MyBeds and panoramic Sydney views pair with Club Millésime access, including gourmet breakfast, Le Goûter and Apéro Chic. View and room layout may vary from the picture.
Water views, an oversized bathtub and Sofitel MY BED elevate this corner retreat, with Club Millésime access including breakfast, Le Goûter and Apéro Chic. View and room layout may vary from the picture.
Views:
City View or
Harbour view or
Historic side view
Most of the accommodation:
Corner Room
Max. number of persons
2
Area
From
35 m²
/
376 sq ft
Bedding
King size bed(s) x1
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini Bar
Mini-refrigerator
Nespresso machine
Bathroom
Bathroom Facilities
Accessible bathroom
Bathrobe
Full-length mirror
Hair dryer in bathroom
Media And Technology
Complementary elements
Multimedia hub
Internet Facilities
High speed internet
RJ 45 Outlet
Phone Facilities
Voice mail
Tv Facilities
TV with on-screen billing info
48'/122 cm screen
Flat screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Knock light for hearing impaired
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout Facilities
Double Glazing
Iron
Soundproof room
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
Safe large enough to accommodate a laptop
2 pers. max
35 m²
/
376 sq ft
Bedding
1 x King size bed(s)
Views:
City View or
Harbour view or
Historic side view
A generous open-plan suite with elegant living and sleeping spaces, Sofitel MY BED and Club Millésime access with breakfast, Le Goûter and Apéro Chic. View and room layout may vary from the picture.
A spacious suite with a separate living area, sophisticated interiors and Club Millésime access with breakfast, Le Goûter and Apéro Chic. View and room layout may vary from the picture.
A residential-style suite with generous living and dining spaces, panoramic Darling Harbour views and exclusive Club Millésime access. View and room layout may vary from the picture.
Access:
2.6 km / 1.62 mi40 min walk / 15 min drive
SYDNEY OPERA HOUSE
Art and Culture
Access:
3 km / 1.86 mi40 min walk / 15 min drive
SYDNEY OLYMPIC PARK
Sports centre
Access:
15 km / 9.32 mi4 hrs walk / 30 min drive
Page out of
PITT STREET MALL
Shopping centre/mall
Access:
1.4 km / 0.87 mi20 min walk / 10 min drive
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
Near the property
Car park
590 rooms
21 rooms for people with reduced mobility
28 connecting rooms
590 non-smoking rooms
35 floors
Languages spoken at the hotel
Arabic
German
English
French
Indonesian
Italian
Japanese
Korean
Chinese Mandarin
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Laundry / Valet Services
Additional charge
Pressing
Additional charge
Dry cleaning / Ironing
Additional charge
Lounge
Executive Lounge
Additional charge
Wi-Fi
WiFi at the hotel
WiFi in the communal areas
High Speed internet
Additional charge
High Speed WiFi
Additional charge
WiFi at the hotel
Additional charge
High speed transmission line
Additional charge
Air conditioning
Desk equipment available
Plugs and converters available on desks
Umbrellas
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Express check-in
Express check-out
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Pets
Pets not allowed
Catering
One Restaurant
3 Bars
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Additional charge
Business
7 Meeting rooms
Business Center
Self service business center
Business center with support staff
Business center is wheelchair accessible
Well-being
Le Rivage Infinity Pool
Outside
On site
Sofitel Fitness
On site
Near the property
110 parking spaces
Max Limited Height: 2 m
/
6.562 ft
Parking pricing: 59.44€95AUD Per day
Services & equipment
Valet parking
Electric car recharging units 7 kVA
Security
Parking equipped with lights
Patrolled parking
Accessibility
Accessible parking
ATELIER BY SOFITEL
Photo out of - ATELIER BY SOFITEL
Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce.
Cooking style
French
Classifications & labels
2023, 2024, 2025
Capacity
224
Accessibility
Accessible service
Sofitel Sydney Darling Harbour, 12 Darling Drive, 2000 Sydney, Australia
Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce.
Page out of
CHAMPAGNE BAR
Photo out of - CHAMPAGNE BAR
Savour the world's finest bubbles or take in the sunset with a classic cocktail in hand, enjoying our chic interiors, and majestic high ceilings. Open Tuesday from 5pm, Friday & Saturday from 3pm
Savour the world's finest bubbles or take in the sunset with a classic cocktail in hand, enjoying our chic interiors, and majestic high ceilings. Open Tuesday from 5pm, Friday & Saturday from 3pm
LE RIVAGE POOL BAR
Photo out of - LE RIVAGE POOL BAR
Enjoy our picturesque piece of the Riviera and serene Mediterranean escape, overlooking Darling Harbour. Indulge in locally-inspired cocktails and delicious poolside classics.
*Operating hours may change at short notice and are subject to weather
Enjoy our picturesque piece of the Riviera and serene Mediterranean escape, overlooking Darling Harbour. Indulge in locally-inspired cocktails and delicious poolside classics.
*Operating hours may change at short notice and are subject to weather
ESPRIT NOIR LOBBY BAR
Photo out of - ESPRIT NOIR LOBBY BAR
Esprit Noir Lobby Bar is the place for stimulating conversations or micro meetings, or simply sitting back and relaxing.
Esprit Noir Lobby Bar is the place for stimulating conversations or micro meetings, or simply sitting back and relaxing.
Breakfast
Photo out of - Breakfast
Start your day with a generous buffet breakfast featuring seasonal favourites, fresh pastries, hot dishes and healthy options. Vegetarian selections and family-friendly choices are available for younger guests.
Buffet
Start your day with a generous buffet breakfast featuring seasonal favourites, fresh pastries, hot dishes and healthy options. Vegetarian selections and family-friendly choices are available for younger guests.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
Hot Breakfast
Cold breakfast
Restaurant
Atelier by Sofitel
Start your day with a generous buffet breakfast featuring seasonal favourites, fresh pastries, hot dishes and healthy options. Vegetarian selections and family-friendly choices are available for younger guests.
Pool
Photo out of - Pool
Discover an oasis of calm and relaxation in the heart of buzzing Sydney. Plunge into the infinity pool with breathtaking view of the city, enjoy a cocktail at Le Rivage pool bar or exercise in the brand new gym.
Le Rivage Infinity Pool
Discover an oasis of calm in the heart of Sydney. Take a refreshing dip in the infinity pool, soak up sweeping Darling Harbour views and unwind with a cocktail from Le Rivage Pool Bar.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Pool features
Outdoor pool
Heated Pool
Overflowing pool
Chlorure treatment
Dimension
Pool Depth Min:
1.2 m /
3.94 ft
Pool Depth Max:
1.2 m /
3.94 ft
Pool Size Max:
20 m /
65.62 ft
Discover an oasis of calm and relaxation in the heart of buzzing Sydney. Plunge into the infinity pool with breathtaking view of the city, enjoy a cocktail at Le Rivage pool bar or exercise in the brand new gym.
Fitness center
Photo out of - Fitness center
Sofitel Fitness
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Fitness equipment
Free weights
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Fitness machines with individual screens
Weight machine
Exercise bikes
Cross trainer
TV in the room
Towels available
Sofitel Spa L'Occitane
Photo out of - Sofitel Spa L'Occitane
Additional charge
Our journeys and treatments will enable guests to restore balance, feel a sense of renewed calm, by embracing these wellness pillars.
Embark on the celebration of a lifetime at Sofitel, where we curate your wedding day as a masterpiece. Our commitment to curating heartfelt encounters ensures your special day is an exquisite tapestry of cherished memories.
Embark on the celebration of a lifetime at Sofitel, where we curate your wedding day as a masterpiece. Our commitment to curating heartfelt encounters ensures your special day is an exquisite tapestry of cherished memories.
Excellent Service from all staff including House Keeping, Room Service, Concierge, Cafe and Front Desk.
Bonjour Mr. A.,
Thank you for your kind words regarding the exceptional service provided by our team across various departments. We take great pride in ensuring a memorable experience for our guests. We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 5.0/5
Paddy O.
Couples
-
Confirmed reviews ALL
A very comfortable 2 night stay. Excellent service from all staff we encountered. We’ll be back.
Bonjour Mr. O.,
Thank you for taking the time to share your wonderful feedback with us and for your loyalty as an All Accor Diamond member.
We are delighted to hear that you enjoyed a comfortable two-night stay and that our team provided you with excellent service throughout your visit.
It is always a pleasure to receive such lovely feedback, and we look forward to welcoming you back to Sofitel Sydney Darling Harbour for another magnifique stay in the future.
Warm regards,
Laura Eastlake
Guest Experience Agent
Sofitel Sydney Darling Harbour
Customer review rating 4.0/5
Kai E.
Business
-
Confirmed reviews ALL
Great place to rest,
Bonjour Mr. E.,
Thank you for your kind words regarding our superb location and the quality of our accommodations. We are delighted to hear that you found our hotel a great place to rest. We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 4.5/5
Ian C.
Business
-
Confirmed reviews ALL
All the staff were excellent - from the valet, to front desk, room service and dining. I think customer service is very important and obviously Sofitel Darling Harbour does this very well!
Bonjour Mr. C.,
Thank you for your kind words regarding our staff's performance. We take great pride in providing excellent customer service and are delighted to hear that you had a positive experience with our team. We looking forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 5.0/5
Vince H.
Business
-
Confirmed reviews ALL
Rellaxing
Bonjour Mr. H.,
Thank you for your kind feedback regarding our professional staff and the welcoming atmosphere. We strive to create a relaxing environment for all our guests, and it is wonderful to hear that you had a positive experience.
We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Bonjour Mr. A.,
Thank you for your kind words regarding the exceptional service provided by our team across various departments. We take great pride in ensuring a memorable experience for our guests. We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 5.0/5
Paddy O.
Couples
-
Confirmed reviews ALL
A very comfortable 2 night stay. Excellent service from all staff we encountered. We’ll be back.
Bonjour Mr. O.,
Thank you for taking the time to share your wonderful feedback with us and for your loyalty as an All Accor Diamond member.
We are delighted to hear that you enjoyed a comfortable two-night stay and that our team provided you with excellent service throughout your visit.
It is always a pleasure to receive such lovely feedback, and we look forward to welcoming you back to Sofitel Sydney Darling Harbour for another magnifique stay in the future.
Warm regards,
Laura Eastlake
Guest Experience Agent
Sofitel Sydney Darling Harbour
Customer review rating 4.0/5
Kai E.
Business
-
Confirmed reviews ALL
Great place to rest,
Bonjour Mr. E.,
Thank you for your kind words regarding our superb location and the quality of our accommodations. We are delighted to hear that you found our hotel a great place to rest. We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 4.5/5
Ian C.
Business
-
Confirmed reviews ALL
All the staff were excellent - from the valet, to front desk, room service and dining. I think customer service is very important and obviously Sofitel Darling Harbour does this very well!
Bonjour Mr. C.,
Thank you for your kind words regarding our staff's performance. We take great pride in providing excellent customer service and are delighted to hear that you had a positive experience with our team. We looking forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 5.0/5
Vince H.
Business
-
Confirmed reviews ALL
Rellaxing
Bonjour Mr. H.,
Thank you for your kind feedback regarding our professional staff and the welcoming atmosphere. We strive to create a relaxing environment for all our guests, and it is wonderful to hear that you had a positive experience.
We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 4.0/5
Raymond O.
Couples
-
Confirmed reviews ALL
A very nice stay, however the fridge did not keep the drinks cold enough.
Bonjour Mr. O.,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you enjoyed your stay with us. However, we regret that the minibar temperature did not meet your expectations.
We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another magnifique stay in the future.
Warm regards,
Laura Eastlake
Guest Experience Agent
Sofitel Sydney Darling Harbour
Customer review rating 3.5/5
Nicholas B.
Couples
-
Confirmed reviews ALL
Coffee machine had used pods in it that were not emptied. There was no hard copy room service menu in the room and the digital version was so clunky to work I ended up phoning in the order. The light switch for the bathroom took literally 10 mins to locate otherwise it was a great getaway.
Customer review rating 4.0/5
Miah G.
Families
-
Confirmed reviews ALL
We had a lovely stay at Sofitel Darling Harbour overall. The room was beautiful, comfortable and well presented, and we really enjoyed the space and overall atmosphere of the hotel.
One concern we did have was that after our stay, we experienced some bites and weren’t completely sure whether they were from bed bugs or something from elsewhere. We can’t say for certain, but it was something that did leave us a little concerned.
We also found that a few of the staff members we encountered were quite distant and not as warm or welcoming as we would have expected from a Sofitel experience. Of course, this wasn’t the case with everyone, but it did affect the overall experience slightly.
That said, we would definitely consider coming back. We enjoyed the room and the hotel itself, and we’re hopeful that on our next visit we’ll have an even warmer and more welcoming experience.
Bonjour Ms. G.,
Thank you for taking the time to share your experience at Sofitel Sydney Darling Harbour. We are delighted to hear that you found your room beautiful and comfortable, and that you enjoyed the overall atmosphere of our hotel.
We take guest comfort and safety very seriously and are concerned to learn about your experience with bites. While we regularly conduct inspections to maintain high cleanliness standards, I encourage you to reach out to us directly for further assistance regarding this matter.
I also appreciate your feedback regarding the service provided by some of our staff members. We strive to create a warm and welcoming environment for all our guests, and your comments will certainly be used to improve our service training.
We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 1.0/5
Anthony P.
Couples
-
Confirmed reviews ALL
The overall process was difficult plus I called to try & organise but your Team (after being bounced around from person to person) never called me back. I actually had to drive from the Sutherland Shire into the Hotel (1 hour each way) to try & work out the process with the staff 2 days before we checked-in. All I wanted was an early check-in so that I could get the room ready for me to propose & the only option you could provide was for me to pay for the night before, which I ended up doing, just so I could make this work. So it ended up costing me an additional $490 & I couldn't even use the room when all I wanted was a early check-in at 1:00pm on the day of my original booking (25th October 2026). Also, at breakfast the Hotel attendant tried to charge us for breakfast when it was included in the room plus there were no bowls for cereal & very little hot food & this was at 9:30am on a Monday morning!! The wait staff at breakfast did not care that we couldn't get a bowl & provided no assistance. To top it all off, when we got to the room, the ironing board leg was broken so we couldn't iron our clothes before we went out to dinner.
Customer review rating 4.5/5
Matthew M.
Couples
-
Confirmed reviews ALL
Very good great location
Bonjour Ms. M.,
Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your room tidy and enjoyed our great location. We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 5.0/5
Sasha S.
Solo
-
Confirmed reviews ALL
The entire hotel team were all so welcoming and friendly, always making sure I was cared for and my needs were met. Everything was easy located and easy to find. The lifts ran constantly and felt safe. My room was exceptionally clean and well thought out with slippers and bath robe all in fancy linen bags etc. Atelier Restaurant was so so memorable! I loved how the menu was carefully curated to include local ingredients with a modern/french twist which was very cleverly done. The plating was so creative, beautiful and extremely flavoursome. Room service was also very prompt and any tiny issues were fixed straight away (billed twice by accident). The staff at Atelier were all so welcoming, friendly and genuine as they took the time to get to know you and ensure you were enjoying your time. Both the restaurant at dinner and lunch and during the breakfast buffet, were also very inclusive in including gluten free items. There was a lot of gluten free choice and still very tasty which I was very impressed and pleased about. Thanks so much for making my weekend away so lovely and relaxing. I definitely plan on returning!
Bonjour Ms. S.,
Thank you for your wonderful feedback regarding your recent stay at Sofitel Sydney Darling Harbour. We are delighted to learn that you found our hotel to embody relaxation and sophistication, as well as enjoying our welcoming team. It is gratifying to hear that our attention to detail, from the cleanliness of your room to the thoughtful amenities, contributed positively to your experience.
We are particularly pleased to know that you enjoyed your dining experience at Atelier Restaurant, as we strive to highlight local ingredients with a modern French twist. Your comments regarding our gluten-free options will certainly be shared with the culinary team, as we aim to cater to diverse dietary preferences.
We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 2.0/5
Scott A.
Business
-
Confirmed reviews ALL
Always a great experience with the lounge staff and concierge staff! Amazing people and why I am back most weeks. Just very disappointed planned on attending Dinner at the restaurant in the stay like always and went to the restaurant to be turned away saying the restaurant was fully booked and no options were available. it would have been nice to be told this prior to the stay or even a portion of the restaurant open - was left disappointed by how this was handled.
Customer review rating 5.0/5
Sherelyn P.
Friends
-
Confirmed reviews ALL
Phillip and Sayuri always welcome us with their beautiful smiles and friendly service. Thank you!
Some staff really need to learn from them esp staff at Atelier foh
Bonjour Ms. P.,
Thank you for your kind words regarding Phillip and Sayuri's exceptional service in the lounge club. We appreciate your feedback about the staff at Atelier and will ensure it is addressed appropriately. We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 5.0/5
Jessica C.
Friends
-
Confirmed reviews ALL
Always a pleasure, amazing staff, beautiful rooms and views, lounge is practically perfect
Bonjour Ms. C.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our beautiful rooms, stunning views, and the service provided by our dedicated staff. Your feedback motivates us to continue delivering exceptional experiences. We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 4.5/5
Gordon B.
Couples
-
Confirmed reviews ALL
Checkin and checkout no problems helpful staff. Great location for walking the pier and park to Chinatown
Bonjour Mr. B.,
Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location and found our staff helpful during your check-in and check-out process. We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 4.0/5
Nermein L.
Families
-
Confirmed reviews ALL
everything was great except their whatsapp messaging service. they use ai to text you and it is not true what it send. for example it said we provide you a jug of water as per your request then nothing and after hours later they sent sparking water so i sent i only drink mineral water then after hrs later nothing so until mid night there was no mineral water so 12 hrs of texting to try to get the correct water to your room. everything else was good.
Bonjour Ms. L.,
Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location and services satisfactory. However, we regret to learn about the challenges you faced with our messaging service. It is our goal to ensure that all guest requests are fulfilled promptly and accurately, and we apologize that this was not your experience. We value your insights and will take them into consideration as we continually improve our communication processes.
We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 5.0/5
Thi H. V.
Couples
-
Confirmed reviews ALL
An amazing stay. Surya setup my beautiful room and made us feel special and looked afterb
Bonjour Ms. V.,
Thank you for your kind words regarding your recent stay. We are delighted to hear that Surya made your experience special and that you felt well taken care of. Your satisfaction is our priority, and we look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 5.0/5
Frank L.
Couples
-
Confirmed reviews ALL
All staff are freiendly and helpful . great experience for stay in Sofitel
Bonjour Mr. L.,
Thank you for taking the time to share your wonderful feedback with us and for your loyalty as an All Accor Diamond member.
We are delighted to hear that you enjoyed our convenient Darling Harbour location and that our team provided you with friendly and attentive service throughout your stay.
We truly appreciate your kind words and look forward to welcoming you back to Sofitel Sydney Darling Harbour for another magnifique stay in the future.
Warm regards,
Laura Eastlake
Guest Experience Agent
Sofitel Sydney Darling Harbour
Customer review rating 4.5/5
Stuart W.
Families
-
Confirmed reviews ALL
It was a great location and the staff were very friendly and helpful. The pool area was great and the service out there was extremely good. The staff were also very knowledgeable about Sydney and how to get to and from everywhere we wanted to go.
Bonjour Mr. W.,
Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location and found our staff to be friendly and knowledgeable. It is gratifying to know that you appreciated the pool area and the service provided. We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
Customer review rating 4.0/5
Stephen B.
Couples
-
Confirmed reviews ALL
A beautiful hotel with wonderful service. The only downside was the ridiculously loud music from a nightclub on the other side of Darling Harbour going late into the night. You should raise the issue with council
Bonjour Mr. B.,
Thank you for your kind words regarding our hotel and service. We appreciate your feedback about the noise from the nearby nightclub. While we strive to provide a serene environment, we understand that external factors can sometimes be disruptive. We look forward to welcoming you back soon.
Warm Regards,
Kurt
Guest Services Agent
Sofitel Sydney Darling Harbour
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Frequently asked questions
The Sofitel Sydney Darling Harbour is located at 12 Darling Drive, 2000 Sydney, Australia, in the vibrant heart of Darling Harbour. We are just a 1-minute walk (50 meters) from the Convention Centre tramway station and a 7-minute drive (1.7 km) from Central Station. You will find us next door to the International Convention Centre and within walking distance of the CBD and top attractions.
The Sofitel Sydney Darling Harbour offers a variety of elegant accommodations including:
Superior Room, 1 King Size Bed (with Jones Bay or Darling Harbour view options)
Junior Suite, Prestige Suite, and the palatial Bellerive Suite
We also provide accessible Superior Rooms and Club Millésime benefit rooms for an enhanced experience.
At Sofitel Sydney Darling Harbour, we offer a range of premium amenities:
Free Wi-Fi in bars and high-speed internet for an additional fee
Valet parking and electric car recharging for an additional fee
Buffet breakfast at Atelier by Sofitel for an additional fee
Air conditioning, flat-screen TVs, and wheelchair accessibility throughout
Le Rivage Infinity Pool, Spa, and Sofitel Fitness center
7 meeting rooms and wedding venue services
Dine at Sofitel Sydney Darling Harbour's Atelier by Sofitel, a French-inspired grill open daily from 06:30 AM to 10:30 AM, featuring a children's menu. Enjoy cocktails and snacks at our bars:
Champagne Bar: Open Tuesday-Thursday from 5 PM, Friday-Saturday from 3 PM
Esprit Noir Lobby Bar: Open daily from 8 AM
Le Rivage Pool Bar: Seasonal poolside classics
Room service is also available for hot meals and cold snacks.
Check-in at Sofitel Sydney Darling Harbour is from 03:00 PM, and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Sofitel Sydney Darling Harbour regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Sofitel Sydney Darling Harbour using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At Sofitel Sydney Darling Harbour, pets are not allowed.
Yes, Sofitel Sydney Darling Harbour features 7 meeting rooms and a business center. Our largest room can accommodate up to 450 guests, and we provide high-speed internet and Wi-Fi in communal areas and the business center for your professional needs.
At Sofitel Sydney Darling Harbour, we curate your wedding day as a masterpiece with a commitment to creating heartfelt encounters. Our venue features 7 meeting rooms, with the largest room spanning 500 m² and a maximum capacity of 450 seats or 300 for banquets.
The Sofitel Sydney Darling Harbour is a wheelchair-accessible hotel featuring 21 rooms specifically designed for people with reduced mobility. Our accessible rooms include bathrooms with foldable benches and railings in the shower, and we offer accessible parking and service in our restaurants and bars. Elevators provide easy access throughout the 35 floors of our property.
Yes, Sofitel Sydney Darling Harbour allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Sofitel Sydney Darling Harbour, you can explore several attractions on foot:
Darling Harbour: 1 minute walk (100 m)
Sydney Aquarium: 10 min walk (500 m)
The Star Casino: 10 min walk (800 m)
The Spa at Sofitel Sydney Darling Harbour offers a luxurious retreat overlooking the city where guests can restore balance through curated journeys and treatments. Our facilities include an outdoor infinity pool and a fitness center to complement your wellness experience. Slippers and towels are provided for your comfort during your visit.
Sofitel Sydney Darling Harbour features the exclusive Club Millésime on level 35, offering magnificent panoramic views from sunrise to sunset. While primarily for guests in specific rooms and suites, it provides a sweeping vantage point over the city and harbour. Additionally, our Champagne Bar and Atelier by Sofitel offer majestic views for all our visitors.
Sofitel Sydney Darling Harbour supports business travellers with 7 meeting rooms, a business center with support staff, and high-speed Wi-Fi throughout the property. Our rooms are equipped with business desks and laptop-sized safes, while breakfast is served from 06:30 AM daily. Additional business services include express check-out and a dedicated executive lounge.
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