Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 7,781 reviews

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Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor Club Millésime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive
2000 SYDNEY
Australia

GPS:-33.872908, 151.198704

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Our accommodation(s)

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  7,781 reviews

TripAdvisor Rating  4.5/5  2,681 reviews

Poor substitute for a Sofitel.

TripAdvisor rating 3.0/5

836lesc Couples - TripAdvisor review

Accor gold member no upgrade given even when rooms still available for booking. Receptionist did not listen to request to have room changed to a king rather than 2 doubles. Only interested in getting credit card details. Room was very noisy from traffic which for a modern expensive hotel is unacceptable. Room had a banging noise all night from inside wall. Accor survey completed but with no response from any one. Looks like an email to CEO Sarah is only way to Get a respnce

Don’t stay here

TripAdvisor rating 1.0/5

peta123_11 Families - TripAdvisor review

I booked the hotel via the Accor website a few weeks prior to our arrival. I paid $365 in advance on my credit card for one night with breakfast. The hotel is ok but nothing special given the price. The location at darling harbour is not good as the area has sen better days. The shopping centre and restaurant precinct was looking tired and many places shut down. It is a fair walk with no Shaw to get to the nicer parts of Sydney like The Rocks and Opera House. The breakfast was very average with not much selection. My husband was on the phone when we were shown to the table and when he tried to join us a staff member treated him with suspicion, following him to the table to ensure he had paid for breakfast! The worst part of the experience was after leaving the hotel I was charged $10 on my credit card and then later another $9 a few days later. No receipt was issued. I queried the amounts and received a response about a week later stating the $10 was a credit card transaction fee and the other $9 was because the room rate was $9 more than what I paid. All this seems very strange considering I paid the quoted room on my card weeks before arriving and the receipt stated $0 to pay. The management are very slow and unhelpful in resolving this and I get the impression they make up anything and keep you waiting for a response to scan money out of customers in the hope this will cause them to just give up on resolving the matter. I work I. The travel industry and will not ever recommend the Sofitel brand after this. There are many nicer places to stay in Sydney where customers are treated with respect.

Outstanding service

Customer review rating 4.5/5

Michael H. Couples - Confirmed reviews ALL

Had another relaxing beautiful stay at the Sofitel Darling Harbour . Thank to all the staff. So genuine, professional and friendly 🙌👍

Bonjour Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Linda Komadina Guest Experience Executive Sofitel Sydney Darling Harbour

Great location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

As alway, fantastic facility and attentive staff.

Very nice staff and overall a good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very nice picturesque location. Very lovely staff and a very nice breakfast for both nights we stayed. Would definitely recommend for someone wanting to stay in Darling Harbour.

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Other web-users rate our hotel

  • 1,958 reviews 9.2/10 Location
  • 4,043 reviews 7.9/10 Room
  • 4,291 reviews 8.2/10 Service
  • 29 reviews 5.6/10 WiFi
  • 965 reviews 7.5/10 Amenities
  • 950 reviews 7.2/10 Cleanliness
  • 868 reviews 8.8/10 Vibe
  • 858 reviews 6.9/10 Breakfast

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