Sofitel Sydney Darling Harbour Hotel 5 stars

Customer review rating 4.6/5 22,966 reviews
Sofitel Sydney Darling Harbour
See on a map
+ 26 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 stylish rooms and suites with breathtaking views

  • Sweeping views from our top floor club Millesime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY KINGSFORDPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions (Nearby)
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour
12 Darling Drive
2000 Sydney, Australia
2000
sydney
australia

Tel: +61283888888

Fax: (+61)2/83888868

Contact email

Check-in from 15h00

Check out up to 11h00

  • LIGHT RAIL :   L1 CONVENTION

  • By plane

    SYDNEY KINGSFORD At 7.3km / 4.54 miles - Shuttle paying

  • By train

    CENTRAL STATION At 1.7km / 1.06 miles

GPS :-33.872908, 151.198704

Our accommodations

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

Accessible room

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Double Size Beds

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Corner Room

  • Max. number of persons: 2
  • Area: From 35
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Double Size Beds, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Corner Room, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 36
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millésime Access, 1 King Size Bed, Corner Room

  • Max. number of persons: 2
  • Area: From 35
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, Club Millésime Access, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, Club Millésime Access, 2 Double Size Beds, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

JUNIOR SUITE, Club Millésime Access, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PRESTIGE SUITE, Club Millésime Access, 1 King Size Bed, Separate Living Room, Darling Harbour

  • Max. number of persons: 2
  • Area: From 74
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

BELLERIVE SUITE, CLUB Millésime Access, 1 King Size Bed, Separate Living and Dining, Top Floor

  • Max. number of persons: 2
  • Area: From 112
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

ATELIER BY SOFITEL

Type of cuisine: French

Indulge your senses with a unique dining experience overlooking Darling Harbour. Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appetit!

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHAMPAGNE BAR

Photo non contractuelle / Strictly non binding

Experience unbridled joie de vivre at Champagne Bar! Savour the world's finest champagne, vintage cuvees and exclusive bottles or premium cocktails prepared by skilful mixologists, with the breathtaking harbour view.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESPRIT NOIR BAR

Photo non contractuelle / Strictly non binding

Esprit Noir bar is the place for stimulating conversations or micro meetings or simply sitting back and relaxing. Enjoy high tea or get in the evening mood over finely crafted mixed drinks at the Apero Chic cocktail hour

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE RIVAGE POOL BAR

Photo non contractuelle / Strictly non binding

Le Rivage the shore is a piece of the Riviera and a serene Mediterranean escape in the heart of Sydney The pool bar offers inventive cocktails along with premium Champagnes and wines as well as tempting morsels. The bar is closed during winter.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 500

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

22,966 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,081 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

You’re very welcome!

TripAdvisor rating 4.5/5

damien952 Business - 21/02/2020 TripAdvisor review

Having stayed at most 5 star establishments in the past 15 years never have I felt so we one’d, relaxed and impressed. I look forward to reciprocal loyalty ahead. Well done Accor and Sofitel darling H

So so service

Customer review rating 4.6/5

Anonymous Friends - 20/02/2020 Confirmed reviews ALL

Cannot feel high qualiry servie in the hotel. Service personals didn’t give care to customers.

Bonjour, Thank you for taking the time to tell us about your experience at the Sofitel Sydney Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

perfect location

Customer review rating 4.6/5

Louise Solo - 20/02/2020 Confirmed reviews ALL

As a return customer I was again delighted with my stay at Sofitel Darling Harbour, the staff are always so attentive and the room was immaculate and extremely comfortable. My go to place in Sydney. Thank you.

Bonjour Louise G., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Awesome place to stay

Customer review rating 4.6/5

Thomas N. Couples - 20/02/2020 Confirmed reviews ALL

Amazing service and facilities, clean with amazing views and great location

Bonjour Thomas N., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

An Amazing experience from start to finish

Customer review rating 4.6/5

Alex M. Couples - 20/02/2020 Confirmed reviews ALL

From the moment that we arrived to the moment we left, we were treated like VIP's. Trixxie at reception was efficient, polite and friendly. We also met her when we left. 10/10 for Trixxie. The room was lovely, the in house dining prompt and delicious and the Champagne bar top notch. It was the first time that my wife and I have had a chance to get away without the kids and we thoroughly enjoyed ourselves.

Bonjour Alex M., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

A great day at the Sofitel despite the weather

Customer review rating 4.6/5

Stuart Couples - 20/02/2020 Confirmed reviews ALL

Had wonderful two days at the Sofitel, enjoying Club Millesime, the Champagne Bar and a lovely meal at Atelier

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Weekend in Sydney

Customer review rating 4.6/5

Michael M. Couples - 20/02/2020 Confirmed reviews ALL

I found the check in experience not what I was expecting, found it to complex after spending a few days at a conference, I just need to get to my room, but the team handled me well. Level 35 team were great...

Bonjour Michael M., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Clean and relaxing

Customer review rating 4.6/5

Rosemarie D. Couples - 20/02/2020 Confirmed reviews ALL

We had wonderful time.

Bonjour Rosemarie D., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

It's luxe Darling!

Customer review rating 4.6/5

Amie Friends - 20/02/2020 Confirmed reviews ALL

I came to Sydney for the weekend with a friend and we stayed in an superior twin room. As I am an Accor diamond member we were upgraded to an executive twin with club access. I arrived around midday and as my room wasn't quite ready, I was offered access to the lounge where I could wait in comfort with a level 35 view of Darling Harbour. When my friend arrived, we checked-in, in the lounge, glass of champagne in hand. We frequented the lounge for the nightly canapes and drinks from 5:30-7:30 and in the mornings where we had a choice of buffet or a-la-carte breakfast (or both). Our room was very modern and the bed was like a cloud. Lovely bathroom amenities and nightly turn down service with a tiny bottle of lavendar spray on the pillow for a restful sleep. All the staff were friendly and helpful in all parts of the hotel. Thoroughly enjoyed my stay and hope to return soon!

Bonjour Amie, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Great rooms +restaurant

Customer review rating 4.6/5

Anonymous Couples - 20/02/2020 Confirmed reviews ALL

Spacious room Efficient service Great restaurant dinner

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Great location

Customer review rating 4.6/5

Kelvin C. Couples - 20/02/2020 Confirmed reviews ALL

We had a wonderful weekend and enjoyed a lovely dinner on Saturday night in the restaurant.The service from all staff members from the time we arrived to our departure was first class and a credit to the hotel.A special thank you to Alex who served us in the restaurant for dinner on Saturday night.Great service with a dash of humour and his knowledge of the dishes and wine were very helpful.

Bonjour Kelvin C., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Good location, cleanliness of bed not ideal

Customer review rating 4.6/5

Eva Solo - 20/02/2020 Confirmed reviews ALL

The bed was a bit dusty and sheets had pen stains on them like someone had table a pen and scribbled over the sheets. Decent location, check in and out procedure took a long time as only one staff member was there both times. Breakfast staff were good though, breakfast selection decent.

Bonjour Eva, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive guest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will be sure to pass this feedback to our housekeeping team for follow-up. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Great service

Customer review rating 4.6/5

Ann Business - 20/02/2020 Confirmed reviews ALL

Clean, well-appointed rooms, friendly and efficient service

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Wonderful stay!

Customer review rating 4.6/5

Agnieszka Couples - 20/02/2020 Confirmed reviews ALL

Great and very comfortable room - with a wonderful view! Very nice and helpful staff. Very tasty breakfast buffet with a big choice of fresh vegetables (although it would be nice to make the choice of fresh fruits wider). Very good room service (and very tasty food! Lovely desserts). Very nice location.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

great hotel

Customer review rating 4.6/5

L P. Couples - 20/02/2020 Confirmed reviews ALL

great hotel good breakfast

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Overall good experience

Customer review rating 4.6/5

Nathan Z. Couples - 19/02/2020 Confirmed reviews ALL

Until I received an email indicating that I was charged for breakfest for two which we did not have on Sunda morning. Come on guys can do better than this. I look forword to the resolution of this matter before taking it further.

Customer review rating 4.6/5

Michael Couples - 19/02/2020 Confirmed reviews ALL

Was good until the wrong card was used for payment even AFTER numerous emails , phone calls and CC authorisation forms sent before arrival. Absolutely disappointing after I stressed the importance of this before arrival , I even wrote the credit card number of the express checkout form and still it happened

Bonjour Michael, I am terribly sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. I have attempted to contact you via phone but was unsuccessful. I have left a voice message asking you to contact us at your convenience. If I am unavailable you can reach our Guest Services Executive who would be delighted to discuss the matter further. We look further to hearing back from you. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Great Locatons

Customer review rating 4.6/5

Jenny Couples - 19/02/2020 Confirmed reviews ALL

We loved the location of Sofitel Darling Harbour and are happy that we chose this location. However, we paid extra for a luxury corner suite with a view of darling harbour at a considerable cost, and despite our booking being made back in around July we were lumped on the 5th floor, not really luxury though the corner bathroom was lovely....except the fact that the windows aren’t tinted and you have to keep the curtains closed at all time so people don’t see you using the toilet! There was also a horrific noise anytime someone ran water from any of the nearby rooms! We advised reception who while apologised didn’t really seem to care. We upgraded to the club for our final night to a junior suite, we followed instructions from reception (back our bags, drop keys off and check back in at 3) this process wasn’t smooth at all. When we came back to collect the keys for our new room it wasn’t ready, the receptionist didn’t seem to be able to find our booking and it took forever. Our bags hadn’t been moved and we really just felt like it put a dampener on our whole experience. When asking what time afternoon tea etc was the reception couldn’t tell us. On arrival at the club nothing was explained to us, so we had to find our own feet not knowing how things worked, what was included etc. it was all a bit frustrating. Overall though, the rooms are lovely and the staff are nice.

Bonjour, Thank you for taking the time to tell us about your experience at the Sofitel Sydney Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Good location, great service

Customer review rating 4.6/5

Karli Families - 19/02/2020 Confirmed reviews ALL

Staff were super accommodating. We had a two night stay and it was pouring down rain the whole time. But we weren't far to undercover shops and there were plenty of areas in the hotel to explore.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour
Customer review rating 4.6/5

Cheryl Couples - 19/02/2020 Confirmed reviews ALL

It’s our second time at this hotel . Love it here. However we decided to stay in that night and enjoy the room and watch tv . However the place where you have the tv in this room was so annoying . From the bed you can’t see the tv properly . This tv needs to be on a swivel to turn it to face the bed . You get a sore neck trying to watch it so we gave up . Very disappointing, apart from this everything else was beautiful.

Bonjour Cheryl, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in sydney