Sofitel Sydney Darling Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 9,975 reviews

Sofitel Sydney Darling Harbour - Image 1
Sofitel Sydney Darling Harbour - Image 2
Sofitel Sydney Darling Harbour - Image 3
Sofitel Sydney Darling Harbour - Image 4

Description

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor Club Millésime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

Our accommodation(s)

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive
2000 SYDNEY
Australia

GPS:-33.872908, 151.198704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,975 reviews

Customer review rating 4.0/5

Michelle E. Families - Confirmed reviews ALL

We had a lovely stay at your hotel Convenient location extra comfy beds and pillows and friendly staff This stay was part of a surprise for my grand daughter 7th birthday She had a great time and enjoyed the fireworks and the Holi festival A special thank you to Renato! You make the stay extra memorable for my grand daughter You are an absolute credit to this hotel

Bonjour Ms. E., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the warmth of our staff. It is wonderful to know that Renato made your granddaughter's birthday celebration even more memorable. We appreciate your time and patience. Thank you for gracing us with your presence. Sofitel Sydney Darling Harbour

Customer review rating 4.0/5

Matt R. Couples - Confirmed reviews ALL

I would like to say that we enjoyed our stay and the staff were very attentive and friendly throughout our entire stay. I do have a disappointment with our stay again though.. There was an issue with the online system when I was trying to add my wife as the second guest on the personalised Sofitel app, I contacted the Sofitel team directly through the app chat to have my wife added to the booking, as this is OUR booking for OUR 23rd wedding anniversary and I wanted her to feel completely included in the occasion (not just my partner for my stay). Knowing that a card is left in our room to congratulate us etc.. I wanted to have her included, I was told that they had successfully added her to the reservation. Disappointingly when the gift and card was delivered to our room it was still written as “Mr R. and partner”.. I just feel like this could have been written as MR & Mrs R. as a minimum to personalise our stay, given the occasion and my multiple attempts to have it known of the special occasion we were celebrating and that we are a husband and wife team. It just feels like my wife was left out from being totally included in the experience.. I understand it may be picky, but it’s the finer details and I just felt that this time I’d done enough to ensure that she would be acknowledged on the card to feel more included, there was also only the one spoon provided with the cake. There was also only 1 robe hung up in the bathroom It just little things I know, but when it’s booked and noted that it is a special wedding anniversary occasion for a married couples stay, it’d be nice to see that both people are being provided with an equally inclusive and awesome experience.. Thank you for your time. Regards, Matt

Bonjour Mr. R., Thank you for your kind words regarding our attentive staff. We always strive to make every occasion special, and I apologize for the oversight regarding the personalization of your anniversary celebration. Your feedback on the details mentioned is valuable, and I appreciate you bringing it to our attention. We aim to provide a memorable experience for both guests in a reservation. We appreciate your time and patience. Thank you both for gracing us with your presence. We hope we get another chance to provide a warmer more inclusive experience. Sofitel Sydney Darling Harbour

Customer review rating 4.5/5

Brendon M. G. Business - Confirmed reviews ALL

Enjoyed the stay, staff were great and the location is fantastic for a walk, restaurants and access to the city.

Bonjour M.. G., Thank you for your positive feedback regarding your stay. We are delighted to hear that you enjoyed our location and the breakfast offerings. Sofitel Sydney Darling Harbour

Customer review rating 3.5/5

Irving J. Couples - Confirmed reviews ALL

The corner room only had a partial view of Darling Harbor The breakfast was very ordinary No creamer in the room for the coffee machine Other than that very pleased with the accommodation and location

Customer review rating 5.0/5

Karyn E. Friends - Confirmed reviews ALL

Enjoyed our stay at Sofitel, friendly staff & Concierge were so helpful. Our room very spacious, clean, huge king bed with amazing pillows & great views.

Bonjour Ms. E., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, the spacious accommodations, and the service provided by our team. Your satisfaction is our priority. Sofitel Sydney Darling Harbour

Other web-users rate our hotel

  • 2,650 reviews 9.4/10 Location
  • 4,696 reviews 8/10 Room
  • 5,162 reviews 7.8/10 Service
  • 34 reviews 7.7/10 WiFi
  • 1,214 reviews 8.5/10 Vibe
  • 1,042 reviews 7.6/10 Cleanliness
  • 1,016 reviews 7.8/10 Breakfast
  • 780 reviews 5.4/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Darling Harbour