Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 6,642 reviews

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Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor Club Millésime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive, 2000 Sydney, Australia
2000 SYDNEY
Australia

  • LIGHT RAIL:  L1 CONVENTION

  • By plane

    SYDNEY KINGSFORD At 7.3km / 4.54 miles - Shuttle paying

  • By train

    CENTRAL STATION At 1.7km / 1.06 miles

GPS:-33.872908, 151.198704

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Our accommodation(s)

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  6,642 reviews

TripAdvisor Rating  4.5/5  2,634 reviews

Certificate of excellence 2022

Customer review rating 4.0/5

Brendan W. Business - Confirmed reviews ALL

Staff were lovely. Room was great. Early check in was sensational Only negative is that whilst i appreciate staffing issues especially relating to the kitchen, it would have been appropriate and nice to know that the restaurent was closed

Dear Brendan W., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also shared your feedback in areas you have given us low scores, in an effort to enhance our hotel stay and ensure we are constantly delivering upon guest expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Komadina Guest Experience Executive Sofitel Sydney Darling Harbour

Amazing views, great service.

Customer review rating 4.5/5

Zoe J. Couples - Confirmed reviews ALL

Loved everything about it, service was amazing, quality and layout of room was perfect, views were amazing. Can't wait to stay again

Bonjour Zoe, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Komadina Guest Experience Executive Sofitel Sydney Darling Harbour

Setting the standard for Sydney hotels

Customer review rating 5.0/5

Peter C. Couples - Confirmed reviews ALL

Wonderful room. Amazing view of the city and Darling Harbour Great amenity.. Only let down was the weather!

Bonjour Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Linda Komadina Guest Experience Executive Sofitel Sydney Darling Harbour

Amazing

Customer review rating 5.0/5

Atharav A. Friends - Confirmed reviews ALL

Everything was up to the mark, thoroughly enjoyed my stay. Special shout out to Sophie, Anabelle and Mason for excellent service at the front desk.

Bonjour Atharav , We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linda Komadina Guest Experience Executive Sofitel Sydney Darling Harbour

Convenient

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

My stay was brief - just overnight. As an return Sofitel customer (predominantly staying in Melbourne) I was expecting the same experience in Sydney Darling Harbour. I appreciate changes being made to bathroom consumables due to COVID however it was disappointing that the beds were not the same comfortable standard I remember.

Bonjour Rebecca, Thank you for taking the time to tell us about your experience at the Sofitel Sydney Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Sydney Darling Harbour, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry to hear about the bed being uncomfortable ,I am having the same checked immediately as we have the standard Sofitel bed used in all our hotels globally and there should be no reason for it to be out of shape . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linda Komadina Guest Experience Executive Sofitel Sydney Darling Harbour

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Other web-users rate our hotel

  • 1,748 reviews 9.1/10 Location
  • 3,752 reviews 8/10 Room
  • 3,948 reviews 8.3/10 Service
  • 25 reviews 5/10 WiFi
  • 898 reviews 7.5/10 Amenities
  • 873 reviews 7.5/10 Cleanliness
  • 796 reviews 8.6/10 Vibe
  • 767 reviews 7.1/10 Breakfast

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