Sofitel Sydney Darling Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 10,789 reviews

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Description

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor Club Millésime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

Our accommodation(s)

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive, 12 Darling Drive
2000 SYDNEY
Australia

GPS:-33.872908, 151.198704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  10,789 reviews

TripAdvisor Rating  4.5/5  2,959 reviews

Don’t believe the photos of this hotel.

TripAdvisor rating 3.0/5

RUTH D Friends getaway - TripAdvisor review

It’s really unfortunate that the photos of this hotel are so misleading on their website. Their photos show nice big comfy sun loungers and a nice view across Darling Harbour from their pool. We chose the hotel as a chill out few days in Sydney because of its pool and view - it has neither a good view or comfy sun loungers. The photos on their advertising are so misleading. There is a construction site right in front of the pool and the sun loungers are flimsy uncomfortable basic loungers. The screens round the pool is also so dirty, it could never look like an infinity pool. So frustrating as we could have gone elsewhere for lots less money and got what we were looking for.

5 stars for a 5 star resort

TripAdvisor rating 5.0/5

Ray P Friends getaway - TripAdvisor review

Sofitel DH. I must say over a very busy 3 days to Australia Day the service has been amazing. Over 200 in the lounge one evening but it all went without a hitch. Drinks kept coming in abundance and foods were very nice and staff were in great spirits. Elmo was at his best looking sharp and happy to attend to our needs as were all. We were even given special cocktails one with Butterfly Pea. (A purple flower). Vincent was his very effective and efficient self having breakfast run well even when it was packed to the rafters. Check out was easy check in now not allowed in lounge as per my previous post before 12 pm. Room was ready early and upgrade to jones bay view our preference was done on high floor. Dinner in restaurant was nice small servings make it ok at 50%. Pool as always is a great place to lay back and enjoy the rays.

Fantastic Stay

TripAdvisor rating 5.0/5

rodir57 Couples - TripAdvisor review

We had a fantastic stay. We thank Razel & the Milllisime Room team (Danielle, Tiffany, Coco, Dail, Grace, Elmo et all) for their wonderful service. We were treated brilliantly. We also would like to mention that the food 🦐 and drinks 🍸 presented were excellent much improved from our previous stay in November 2024. Well done to everyone 👏

Sadly not as great as other Sofitel Properties

Customer review rating 2.0/5

Angela I. Couples - Confirmed reviews ALL

We stayed here a few years back at the same time of year to celebrate our Anniversary. Our previous stay was fabulous sadly this time did not live up to expectations. As Accor members we frequently stay at Sofitel properties and normally love the service and hospitality however we found o this stay it was below the 5 stars they claim. No restaurat open for lunch (only by the pool or lobby) and no welcome note in the room despite booking with an event noted. We upgraded to a harbour view corner room only to find the hotel has huge construction in front so harbour view we paid for was a non event! Eventually we got our note with a bottle of water- what!! Won’t stay again. Off our list and won’t recommend.

Amazing Stay

Customer review rating 4.5/5

Terri P. Families - Confirmed reviews ALL

Our family recently had the pleasure of staying at the Sofitel again, and it was nothing short of exceptional. From the moment we arrived, we were greeted with warm hospitality and impeccable service that made us feel truly special. The rooms were beautifully designed, offering a perfect blend of comfort and elegance, with stunning views that added to the experience. The attention to detail was evident, from the plush bedding to the high-end amenities that made our stay even more enjoyable. Overall, Sofitel exceeded our expectations in every way. It was a perfect blend of sophistication and family-friendly comfort, and we can’t wait to return for another unforgettable stay. Highly recommend!

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Other web-users rate our hotel

  • 2,700 reviews 9.3/10 Location
  • 4,853 reviews 8/10 Room
  • 5,266 reviews 8/10 Service
  • 41 reviews 5.6/10 WiFi
  • 1,186 reviews 8.7/10 Vibe
  • 1,148 reviews 7.5/10 Cleanliness
  • 1,050 reviews 7.7/10 Breakfast
  • 769 reviews 5/10 Value

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