Located in the heart of Darling Harbour, Novotel Sydney on Darling Harbour offers a modern and welcoming experience. The spacious lobby and vibrant design reflect the energy of Sydney, while The Ternary, our signature restaurant, brings together the Grill Kitchen, Asian Kitchen, and Wine Bar in one stylish open space with sweeping views of the city skyline.
Treat yourself at The Ternary to a delicious dinner, champagne cocktail or a fine wine, the perfect location for any special occasion. The hotel boasts a dazzling open lobby space, kid's corner, gym, outdoor pool and tennis court. For business travelers looking for a meeting or event venue, the hotel offers an array of unique spaces with expansive outdoor terraces.
Easily accessible by public transport, including light rail (nearest station Convention), ferry and train; only a 10 minute walk from Central & Town Hall stations. Secure on-site undercover parking is available, $65 for a 24-hour pass, unlimited entry.
My team and I wish you a memorable stay at Novotel Sydney on Darling Harbour and look forward to welcoming you back. For any enquiries, contact novotel.sdh.fom@accor.com or +61 2 9934 0000.
Zayne Boon, Hotel Management
The Ternary is open for dinner Wednesday to Sunday, 6pm-10pm. Bookings are essential.
Hotel extras
Iconic resort located in the heart of vibrant Darling Harbour.
525 stylish guest rooms and suites, contemporary spaces that exude a restful comfortable feel.
Spacious executive rooms and suites with impressive city skyline views.
Signature restaurant with floor to ceiling windows and unrivalled City Skyline views.
Superb resort facilities with fitness room, kid's club, outdoor pool and tennis court.
Our accommodation(s)
Book this hotel
Page 1 out of 3, Room 1 :
Superior Room, 1 Queen Bed
, Room 2 :
Superior Room, 2 Double Beds
Room
Superior Room, 1 Queen Bed
Photo out of - Superior Room, 1 Queen Bed
Contemporary 28sqm queen room with premium bedding for restful sleep. Features work desk, comfortable living space, high-speed Wi-Fi, and 48-inch smart TV with media hub. Ideal for business travelers or tourists seeking a calm, spacious oasis in Sydney.
Contemporary 28sqm room with two double beds and premium bedding. Features work desk, high-speed Wi-Fi, 48-inch smart TV with media hub. Ideal for families, friends, or colleagues seeking a calm, spacious retreat with modern amenities and connectivity.
Photo out of - Deluxe Room, 1 Queen Bed, City Skyline
Relax in a 30sqm queen room with city skyline views. Features premium bedding, high-speed Wi-Fi, 48-inch smart TV with Chromecast, work desk, and climate control. Perfect for business travelers and tourists exploring Sydney CBD and nearby attractions.
Views:
City View
Max. number of persons
2
Area
From
30 m²
/
322 sq ft
Bedding
Queen size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Mini-refrigerator
Bottled waterAdditional charge
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Bathroom products
Hair dryer in bathroom
Slippers
Media And Technology
Complementary elements
Radio
Internet Facilities
Data port in room
High speed internet
RJ 45 Outlet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Free local calls
Voice mail
International callsAdditional charge
Tv Facilities
Chromecast
Satellite/cable colour TV
48'/122 cm screen
Flat screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Smoke alarm in room
Sprinkler in room
Visual alarm for hearing impaired
Visual alarm in rooms
Bedding Facilities
36” wide route to both sides of bed (in room with one bed)
Photo out of - Deluxe Room, 2 Double Beds, City Skyline
Spacious 30sqm room with two double beds and city skyline views. Features high-speed Wi-Fi, 48-inch smart TV with Chromecast, and modern amenities. Ideal for families, friends, & groups exploring Sydney CBD attractions and attending business conferences.
Photo out of - Executive Room, 1 Queen Bed, City Skyline
Spacious 32sqm Executive Queen room with premium bedding, high-speed Wi-Fi, 48-inch smart TV, media hub, work desk, and dining area. Ideal for business and leisure travelers exploring Sydney CBD. Modern amenities designed for productivity and comfort.
Photo out of - Executive Room, 2 Double Beds, City Skyline
Spacious 32sqm Executive Double Beds with premium bedding, high-speed Wi-Fi, 48-inch smart TV, media hub, work desk, and dining area. Ideal for business and leisure travelers seeking modern amenities, productivity, comfort, and seamless connectivity.
Photo out of - Executive Suite, 2 Double Beds, City Skyline
Spacious 51sqm suite with two double beds, premium bedding, sofa, work desk, dining area, high-speed Wi-Fi, and 48-inch smart TV. Perfect for families, groups, or business travelers in Darling Harbour near Sydney CBD, ICC Sydney, and harbour attractions.
Photo out of - Executive Suite, 1 Queen Bed, City Skyline
Spacious 44sqm executive suite with queen bed and Darling Harbour facing views. Features premium bedding, sofa, work & dining area, high-speed Wi-Fi, and 48-inch smart TV. Ideal for business travelers, extended stays, or couples exploring Sydney CBD.
Views:
City View
Max. number of persons
3
Area
From
44 m²
/
473 sq ft
Bedding
Single sofa bed(s) x1
Queen size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Mini-refrigerator
Nespresso machine
Bathroom
Bathroom Facilities
Bathroom doors 32 inches wide
Bathroom products
Hair dryer in bathroom
Media And Technology
Complementary elements
Radio
Internet Facilities
Data port in room
High speed internet
RJ 45 Outlet
Phone Facilities
Voice mail
Tv Facilities
Chromecast
Satellite/cable colour TV
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Visual alarm for hearing impaired
Comfort Features
Alarm clock
Blackout curtain
Iron
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
3 pers. max
44 m²
/
473 sq ft
Bedding
1 x Single sofa bed(s) and
1 x Queen size bed(s)
Photo out of - Executive 1 Bedroom Loft Suite, 1 King Bed, Darling Harbour Facing
Spacious 64sqm loft suite with king bed & city views. Features sofa, daybed, dining area, work desk, high-speed Wi-Fi, and 48-inch smart TV with Chromecast. Ideal for extended stays, business travelers, or couples exploring Sydney CBD harbour attractions.
Photo out of - Executive 2 Bedroom Loft Suite, 2 King Beds, Darling Harbour Facing
Spacious 78sqm two-bedroom loft suite with two king beds & city skyline views. Features sofa, daybed, dining area, work desk, high-speed Wi-Fi, and dual 48-inch smart TVs with Chromecast. Perfect for families, groups, or business travellers in Sydney CBD.
Page 1 out of 2, Access & Transport 1 :, Access & Transport 2 :
MURRAY STREET
Bus stop
Access:
100 m / 0.06 mi
ROCKET FERRY
Ferries
Access:
100 m / 0.06 mi
DARLING DRIVE
Bus stop
Access:
100 m / 0.06 mi
CONVENTION LIGHT RAIL STATION
Railway station
Access:
100 m / 0.06 mi
CENTRAL RAILWAY STATION
Railway station
Access:
600 m / 0.38 mi
CIRCULAR QUAY
Ferries
Access:
2 km / 1.25 mi
BRADFIELD HWY (PACIFIC HIGHWAY)
Highway exit
Access:
2 km / 1.25 mi
SYDNEY AIRPORT
Helipad/aerodrome
Access:
11 km / 7 mi16 min drive
OLYMPIC DRIVE
Highway exit
Access:
16 km / 10 mi
Page out of
MARITIME MUSEUM
Museums
Access:
100 m / 0.06 mi
SYDNEY AQUARIUM
Aquarium
Access:
100 m / 0.06 mi7 min walk
DARLING HARBOUR PRECINCT
Tourist attraction
Access:
100 m / 0.06 mi
POWERHOUSE MUSEUM
Museums
Access:
200 m / 0.13 mi
STAR CITY
Entertainment/theatre district
Access:
200 m / 0.13 mi
STAR CITY CASINO
Casino
Access:
200 m / 0.13 mi5 min walk
QUEEN VICTORIA BUILDING
Historic monument
Access:
400 m / 0.25 mi10 min walk
Taxi
6.29€10AUD
CITY CENTRE - SYDNEY
Entertainment/theatre district
Access:
400 m / 0.25 mi
GEORGE STREET CINEMAS
Cinema district
Access:
500 m / 0.31 mi
CITY THEATRE DISTRICT
Entertainment/theatre district
Access:
500 m / 0.31 mi
SYDNEY HARBOUR BRIDGE
Historic monument
Access:
500 m / 0.31 mi
SYDNEY BOTANICAL GARDENS
Botanical gardens
Access:
600 m / 0.38 mi
AUSTRALIAN MUSEUM
Museums
Access:
800 m / 0.5 mi
SYDNEY OPERA HOUSE
Opera/symphony/concert hall
Access:
800 m / 0.5 mi
HER MAJESTYS THEATRE
Entertainment/theatre district
Access:
1 km / 0.62 mi20 min walk / 5 min drive
Taxi
9.43€15AUD
THE ROCKS DISTRICT
Tourist attraction
Access:
2 km / 1.25 mi
TARONGA PARK ZOO
Zoo
Access:
2 km / 1.24 mi15 min drive
Taxi
12.58€20AUD
Limousine
22.01€35AUD
MRS. MACQUARIE'S CHAIR
Historic monument
Access:
2 km / 1.25 mi
KINGS CROSS DISTRICT
Entertainment/theatre district
Access:
2 km / 1.25 mi
RANDWICK RACECOURSE
Racetrack
Access:
5 km / 3.13 mi
Page out of
BONDI BEACH
Beach area
Access:
6 km / 3.75 mi
Taxi
12.58€20AUD
BALMORAL BEACH
Beach area
Access:
10 km / 6.25 mi
Botanical Gardens
Park
Manly Beach
Beach area
Page out of
DARLING HARBOUR PRECINCT
Shopping district
Access:
100 m / 0.06 mi
CITY CENTRE
Shopping district
Access:
400 m / 0.25 mi
PITT STREET MALL
Shopping centre/mall
Access:
1.4 km / 0.87 mi10 min drive
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
525 rooms
6 rooms for people with reduced mobility
16 family rooms
42 connecting rooms
525 non-smoking rooms
10 floors
Languages spoken at the hotel
Brazilian
English
Indonesian
Japanese
Korean
Thai
Vietnamese
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Laundry / Valet Services
Laundry / Valet Services
Additional charge
Dry cleaning / Ironing
Additional charge
Lounge
Waiting area or lounge
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
Air conditioning
Check In & Check-out facilities
Express check-in
Express check-out
Late Checkout
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Currency exchange
Currency exchange
Catering
One Restaurant
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Additional charge
Children
Additional charge
Business
13 Meeting rooms
Family
Services for children
Video game area
Play area
Well-being
Pool
Outside
On site
Fitness Centre
On site
Sports and leisure
Tennis
On site
On site
Enclosed outdoor parking
Private
150 parking spaces
Parking opened 24/7
Max Limited Height: 2 m
/
6.562 ft
Parking pricing: 40.88€65AUD Per day
Parking for a month
Parking for a week
Services & equipment
TESLA recharging units
Security
Well-lit parking
Video surveillance in parking
Parking equipped with lights
Accessibility
Accessible parking
THE TERNARY RESTAURANT
Photo out of - THE TERNARY RESTAURANT
Experience three unique dining concepts at The Ternary in one vibrant space – Asian Kitchen, Grill Kitchen, and Wine Bar – blending bold flavours, live cooking, and relaxed social dining in Darling Harbour.
Cooking style
International
Chef name
Anthony Flowers
Capacity
230
Accessibility
Accessible service
100 Murray Street, Darling Harbour, 2000 Sydney, Australia
Experience three unique dining concepts at The Ternary in one vibrant space – Asian Kitchen, Grill Kitchen, and Wine Bar – blending bold flavours, live cooking, and relaxed social dining in Darling Harbour.
THE TERNARY BAR
Photo out of - THE TERNARY BAR
Escape the buzz of the open kitchens at The Ternary Bar—a relaxed space perfect for unwinding with handcrafted cocktails, a curated wine list, and great conversation, all set against a stylish and inviting Sydney backdrop.
Escape the buzz of the open kitchens at The Ternary Bar—a relaxed space perfect for unwinding with handcrafted cocktails, a curated wine list, and great conversation, all set against a stylish and inviting Sydney backdrop.
2 breakfasts
Photo out of - Breakfast
Start your day at The Ternary with a vibrant breakfast featuring fresh local produce, expertly brewed barista coffee, and stunning Sydney city skyline views—all served in a relaxed, welcoming atmosphere in Darling Harbour.
Buffet
The Ternary’s breakfast features a vibrant buffet with eggs made to order, fresh fruit, pastries, and barista coffee. Enjoy local flavors and continental classics while taking in stunning Sydney skyline views in a bright, welcoming atmosphere.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
The Ternary
Children
Start your day with a full buffet breakfast at The Ternary. One child (under 16) eats free per paying adult. Extra kids dine for just $17 each. Enjoy a relaxed, family-friendly atmosphere with delicious variety and warm hospitality.
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
The Ternary
Start your day at The Ternary with a vibrant breakfast featuring fresh local produce, expertly brewed barista coffee, and stunning Sydney city skyline views—all served in a relaxed, welcoming atmosphere in Darling Harbour.
Pool
Photo out of - Pool
Enjoy a refreshing escape at our outdoor swimming pool—perfect for relaxing after a busy day. Swim, sunbathe, or simply unwind in a peaceful setting. Ideal for families, couples, and solo travellers looking to recharge during their Sydney stay.
Pool
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Chlorure treatment
At your disposal
Swimming ring
Access & Security
Pool areas wheelchair accessible
Staff trained in first aid
Dimension
Pool Depth Min:
1.2 m /
0.36 ft
Pool Depth Max:
2 m /
0.6 ft
Pool Size Min:
4 m /
1.21 ft
Pool Size Max:
12 m /
3.65 ft
Enjoy a refreshing escape at our outdoor swimming pool—perfect for relaxing after a busy day. Swim, sunbathe, or simply unwind in a peaceful setting. Ideal for families, couples, and solo travellers looking to recharge during their Sydney stay.
Fitness center
Photo out of - Fitness center
Stay on track with your fitness goals at our on-site gym, featuring cardio machines, free weights, and strength equipment. Open daily for 24 hours. Towels and filtered water are available for your convenience.
Fitness Centre
Our on-site Fitness Centre offers treadmills, bikes, free weights, and strength machines. Open daily for 24 hours. Towels and filtered water are available for your comfort and convenience.
Location
On site
Fitness equipment
Free weights
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Fitness machines with individual screens
Weight machine
Cardiovascular equipment
TV in the room
Towels available
Stay on track with your fitness goals at our on-site gym, featuring cardio machines, free weights, and strength equipment. Open daily for 24 hours. Towels and filtered water are available for your convenience.
Host your wedding reception at Novotel Sydney on Darling Harbour with stunning city skyline views, elegant banquet rooms, and modern decor. A top Sydney waterfront venue perfect for stylish, unforgettable wedding receptions in a premium location.
Novotel Sydney on Darling Harbour offers professional wedding reception coordination, custom packages, gourmet catering, elegant banquet setups, and seamless service, perfect for stress-free, unforgettable wedding receptions.
Wedding co-ordinator
At Novotel Sydney on Darling Harbour you will have a dedicated Events Coordinator to help you every step of the way through your wedding journey.
Host your wedding reception at Novotel Sydney on Darling Harbour with stunning city skyline views, elegant banquet rooms, and modern decor. A top Sydney waterfront venue perfect for stylish, unforgettable wedding receptions in a premium location.
I arrived at Novatel and was greeted by a Trainee at Reception. She was extremely pleaant and informative. I was advised of an upgraded room that I was thanksful for. My room was cleaned and serviced professionally along with a quiet stay. I enjoyed the blockout blinds on the windows.
Greetings Mark,
Thank you for your kind feedback regarding your recent stay at Novotel Sydney on Darling Harbour. We are delighted to hear that you found our location convenient and appreciated the professionalism of our staff, including the trainee at Reception.
It is wonderful to know that you enjoyed your upgraded room and the quiet environment during your stay. Your positive comments about the cleanliness and amenities are greatly appreciated.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 5.0/5
Patricia P.
Couples
-
Confirmed reviews ALL
We had a wonderful two night stay in a lovely room. Everything about our stay was great, from the friendly and helpful front desk staff, to the delightful Ken at check in, the extra little touches provided for a special celebration, and the welcoming and friendly bar staff.
Customer review rating 3.5/5
Hauke H.
Couples
-
Confirmed reviews ALL
A stated above. The location is amazing, the food, we had brekky and dinner in the restaurant, were amazing. However the rooms are quite dated and need a lot of TLC. They were clean, but just worn......
Customer review rating 4.0/5
Jeremy H.
Friends
-
Confirmed reviews ALL
Our room was really neat . The restaurant for dinner and breakfast was really good
Customer review rating 1.5/5
V. B. M. V.
Business
-
Confirmed reviews ALL
Cant get in contact over a tax invoice but can send multiple emails on survey, How about making sure a tax invoice is sent on check out.
Greetings Mark,
Thank you for your kind feedback regarding your recent stay at Novotel Sydney on Darling Harbour. We are delighted to hear that you found our location convenient and appreciated the professionalism of our staff, including the trainee at Reception.
It is wonderful to know that you enjoyed your upgraded room and the quiet environment during your stay. Your positive comments about the cleanliness and amenities are greatly appreciated.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 1.5/5
V. B. M. V.
Business
-
Confirmed reviews ALL
Cant get in contact over a tax invoice but can send multiple emails on survey, How about making sure a tax invoice is sent on check out.
Customer review rating 4.0/5
Garry B.
Business
-
Confirmed reviews ALL
Good food good room
Greetings Garry,
Thank you for your positive feedback regarding our location, food, and accommodations. We are delighted to hear that you enjoyed your stay and appreciate your kind words.
Thank you again for your glowing review and we look forward to seeing you in the future!
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 4.5/5
Neil A.
Business
-
Confirmed reviews ALL
Stayed 2 nights for a conference. The food from the restaurant was excellent and the breakfast offering was as good as anywhere in the world. The room was comfortable and well maintained. My only negative is that the room was very dark, even with all of the lights on it was hard to see things in a suitcase.
Greetings Neil,
Thank you for sharing your positive experience regarding your recent stay with us. We are delighted to hear that you enjoyed our location, comfortable accommodations, and the quality of our food offerings.
Your feedback about the room lighting has been noted, as we aim to ensure our guests have a comfortable and pleasant environment. We appreciate your insights and hope to welcome you back in the future for another enjoyable stay.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 5.0/5
Jacqueline B.
Couples
-
Confirmed reviews ALL
Everything was perfect! Thank you to the whole team for preparing a lovely gift for our special night in Room H. A big shout-out to Carlos at reception, who was incredibly attentive and made us feel very welcome. We really appreciated everything! ❤️
Greetings Jacqueline,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your special night and that Carlos made a positive impact on your experience. Your appreciation will be shared with the team.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 4.0/5
Thitima S.
Business
-
Confirmed reviews ALL
After asleep, the air condition isn’t working well. It is hot.
Greetings Thitima,
Thank you for your feedback regarding the air conditioning during your stay. I sincerely apologize for the discomfort you experienced and appreciate your understanding as we continually strive to enhance our guest experience.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 5.0/5
Roland D.
Solo
-
Confirmed reviews ALL
Nice Stay in Hotel with a good vibe and friendly front office and bar staff
Greetings Roland,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the ambiance and found our front office and bar staff to be friendly.
As an Accor member we value your loyalty, so if there's anything we can do to assist post stay or welcome you back for a superior stay please let us know.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 1.5/5
Ganesh R.
Business
-
Confirmed reviews ALL
the person who checked me in upon my arrival during the ~ 1030 AM of October 10th- he took a lot of time in finding my reservation that had been booked through ICLAF 2026 .. he asked me to go to a different NOVOTEL site as he could not find me - after several minutes of frustrating ~ 20 -30 minutes, he finally found me but that was only after my insistence and arguing ( my airflight was a very long one- I had come from Seattle-San Francisco and then to Sydney ( altogether ~ 18 hr air travel time and thus very exhausted .. was shocked to note that I had no reservation !! ) ..
Also , when I checked out on October 14th , they could not find me and was puzzled- I asked for a print out confirmation of my hotel stay - October 10th through October 13th and check out October 14th - I needed it for records at my university back in settle -they refused to print one for me
also , my room( 325) was never cleaned .. and despite informing a young man who was cleaning other rooms in the vicinity on the 3rd floor -on October 11th, I brought this to the attention of house keeping and they stated they will send someone in at ~ 630 pm- This never materialized -I registered my complaint with the front desk staff at ~ 1030 pm as I had come back to the room and found the room to be NOT cleaned .. at the time of check out, I reported this to the person at the front desk when I handed back my key and asked for a compensated /.. the front desk person simply asked me to talk to the the event person who had arranged my stay as they could /would not compensate anything to me directly
Customer review rating 4.5/5
Kym H.
Business
-
Confirmed reviews ALL
Seemless check in/put process, good building design for business and leisure travel, high quality service
Greetings Kym,
Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, seamless check-in process, and the high-quality service provided. Your kind words motivate our team to continue delivering exceptional experiences for our guests.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 4.5/5
Spencer B.
Solo
-
Confirmed reviews ALL
Good service
Greetings Spencer,
Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our service and appreciated our location. We look forward to welcoming you back on your next visit.
As an Accor member we value your loyalty, so if there's anything we can do to assist post stay or welcome you back for a superior stay please let us know.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 4.5/5
Lindsay H. P. K.
Business
-
Confirmed reviews ALL
The hotel is situated at a convenient location, and has really spacious rooms. Housekeeping staff did a great job keeping the room clean. Breakfast buffet offered a wide variety of options, food was fresh and tasty. The pastries, especially the plain croissants, were exceptional. The hotel lobby is an underrated highlight - comfortable space to catch up on work, chat with friends, or have a drink.
Greetings Lindsay
Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found our rooms to be spacious and comfortable.
It is wonderful to know that our housekeeping team met your expectations and that you appreciated the variety of options at our breakfast buffet. We are particularly pleased to hear that our lobby space served you well for both work and relaxation.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 5.0/5
Anthony W.
Business
-
Confirmed reviews ALL
Decent sized rooms, god amenities, comfortable beds, great food selections, friendly staff, close to the city and nearby food/pub outlets.
Greetings Anthony,
Thank you for your positive feedback regarding your stay. We are delighted to hear that you appreciated our location, room amenities, and the service provided by our team.
Your comments serve as a great motivation for us to continue delivering excellent experiences.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 4.5/5
Greg C.
Business
-
Confirmed reviews ALL
Stay Fira conference in house
Greetings Greg,
Thank you for your positive feedback regarding the excellent service during your conference. We are delighted to hear that your experience met your expectations. Your comments will be shared with our team to continue enhancing our service offerings.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 4.5/5
Marzena H.
Business
-
Confirmed reviews ALL
The staff was lovely and very professional.
Room was spacious and clean.
Breakfast was with a lot of options, but sad that they don't do omelets anymore.
Greetings Marzena,
Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found the room comfortable and our staff professional. We appreciate your comments about the breakfast options and will certainly take your feedback into consideration.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 5.0/5
Thompson C.
Business
-
Confirmed reviews ALL
This is my second stay with this hotel in 6 months. It's well located, has nice amenities, and the staff are very helpful. If you're attending something at the Sydney ICC this is a fantastic location to stay.
Greetings,
Thank you for sharing your positive experience. We are delighted to hear that you enjoyed our location, amenities, and the helpfulness of our staff during your recent stay. We look forward to welcoming you back for your next visit to Sydney.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 4.5/5
Anne B.
Couples
-
Confirmed reviews ALL
My husband and I recently enjoyed another excellent stay at the Novotel at Darling Harbour. For this trip I had to go to the Sydney Eye Hospital in Macquarie Street for cataract surgery and we thought that DH would be a good choice for easy access. We had allowed plenty of time for a 7.45am arrival time but were surprised to find that the trip took us barely 10 minutes. My husband was able to return to the Novotel for breakfast and a rest before picking me back up at 11am. Again, we enjoyed dining at the First Floor Bar the first night where the food is always delightful. On our second night we had room service which was delivered hot and in very good time.
We always enjoy the Reserved Parking on arrival - after a 4 hour drive to Sydney it is so good to not have to drive around seeking a car parking spot. Thank you again for that.
The Novotel Management is to be commended for the high standard of all personnel. From the Concierges on Ground Level to the Bar and Restaurant Staff and Reception Staff on Level One to Housekeeping - we have found almost everyone engaging and efficient.
If I could offer one criticism it is this: the lack of adequate Reception staff on check in and check out. I prefer not to do a Quick Check out but nearly always find that I do resort to that as queues are invariably long when I attempt to check out - and similarly on check in. Reception Staff themselves work as efficiently as they can, but it only takes one or two clients with a complicated check in to hold everyone up for long periods. Quite often there are only one or two staff operating. Occasionally, an extra staff or two appear and the queues quickly diminish.
Greetings Anne,
Thank you for sharing your experience regarding your recent stay at Novotel Sydney on Darling Harbour. We are pleased to hear that you appreciated our prime location and the convenience it provided during your visit to the Sydney Eye Hospital. It is also gratifying to know that you enjoyed the dining options and the quality of service provided by our team.
We value your feedback concerning the reception staffing levels during check-in and check-out times. While we strive to ensure a smooth process for our guests, we understand that longer queues can be frustrating, particularly when dealing with complex reservations. Your comments are valuable, and we will take them into consideration as we continue to enhance our guest experience.
Thank you once again for your kind words about our staff and the overall service. We look forward to welcoming you back on your next visit.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 5.0/5
Cameron C.
Business
-
Confirmed reviews ALL
always a great place to stay
Greetings Cameron,
Thank you for your kind words regarding your recent stay. We are delighted that you appreciated our prime location, cleanliness, and service. It is always a pleasure to welcome you back to Novotel Sydney on Darling Harbour
As an Accor member we value your loyalty, so if there's anything we can do to assist post stay or welcome you back for a superior stay please let us know.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
Customer review rating 2.5/5
Andrew C.
Business
-
Confirmed reviews ALL
Very well located but is an ageing property, parking was very expensive.
Customer review rating 0.5/5
Megan W.
Families
-
Confirmed reviews ALL
Well 1st off, our room was dirty, we were moved to another room which wasn’t that clean either, both mornings our breakfast was cold!!
Thank you for your feedback.
I am sorry that the cleanliness of both rooms fell short of expectations and that your breakfast was cold on both mornings. I understand how disappointing it must have been to experience these issues, particularly after having to move rooms.
This is not the standard we aim to provide, and your comments will be shared with our housekeeping and food and beverage teams for review.
I would appreciate the opportunity to welcome you back for a much-improved stay. Should you consider giving us another chance, please feel free to contact me directly.
Kind Regards,
Veronika Hojdarova
Operations Manager
Novotel Sydney on Darling Harbour
Customer review rating 5.0/5
Margo M.
Couples
-
Confirmed reviews ALL
Fantastic experience great staff and service. Very good large room. Food in restaurant for breakfast and dinner was outstanding. Best food and service I’ve had at an Accor hotel
Greetings Margo,
Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our spacious accommodations, exceptional dining, and attentive service. Your kind words motivate our team to continue providing memorable experiences.
Warm Regards,
Andrew Austen
Guest Experience Manager
Novotel Sydney on Darling Harbour
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Frequently asked questions
Novotel Sydney on Darling Harbour is located at 100 Murray Street, Darling Harbour, 2000 Sydney, Australia. We are in the heart of Darling Harbour near the Icc Sydney, a 10-minute walk from Central station and 100 meters from the Convention light rail. Taxis are available for local transport, and secure on-site parking is offered for an additional fee.
Novotel Sydney on Darling Harbour offers several room categories:
Superior Room, 1 Queen Bed and Superior Room, 2 Double Beds for families
Deluxe Room, 1 Queen Bed with City Skyline views
Executive Room, 1 Queen Bed for business travellers
Executive 1 Bedroom Loft Suite, 1 King Bed
Novotel Sydney on Darling Harbour provides a range of services:
Wi-Fi and secure parking for an additional fee
Buffet breakfast for an additional fee, air conditioning, and smart TVs
Wheelchair accessibility, outdoor pool, fitness center, and The Ternary restaurant
The Ternary Bar, concierge, laundry services, and wedding venues
Novotel Sydney on Darling Harbour features The Ternary, offering Asian and Grill cuisines, open Wednesday to Sunday from 6pm to 10pm. The Ternary Bar serves cocktails daily from 10:30am to 10pm. We offer a breakfast buffet, room service, and menus catering to children and vegetarians.
At Novotel Sydney on Darling Harbour, check-in is from 03:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Novotel Sydney on Darling Harbour regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Novotel Sydney on Darling Harbour using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Novotel Sydney on Darling Harbour features 12 meeting rooms, with the largest space accommodating up to 200 guests. Our facilities include high-speed Wi-Fi and expansive outdoor terraces perfect for business events.
Novotel Sydney on Darling Harbour is an ideal venue for weddings, featuring elegant banquet rooms and stunning city skyline views. We offer a dedicated events coordinator and custom catering packages to help you organize your special day for up to 200 guests.
Novotel Sydney on Darling Harbour is wheelchair-accessible and offers six dedicated rooms for guests with reduced mobility. Our facilities include accessible parking, elevators to all floors, and wheelchair-accessible pool areas.
Yes, Novotel Sydney on Darling Harbour allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Novotel Sydney on Darling Harbour, you can walk to several local landmarks:
Maritime Museum - 1 minute
Sydney Aquarium - 7 minutes
Star City Casino - 5 minutes
Queen Victoria Building - 10 minutes
Business travellers at Novotel Sydney on Darling Harbour can utilize our 12 meeting rooms and high-speed Wi-Fi. Each guest room is equipped with a business desk, and breakfast is served from 6:30 am daily to accommodate your schedule.
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