Novotel Sydney on Darling Harbour 4.5 stars

Customer review rating (ALL Rating) 4.3/5 4,718 reviews

Hotel extras

  • Iconic resort located in the heart of vibrant Darling Harbour.

  • 525 stylish guest rooms and suites, contemporary spaces that exude a restful comfortable feel.

  • Spacious executive rooms and suites with impressive city skyline views.

  • Signature restaurant with floor to ceiling windows and unrivalled Darling Harbour views.

  • Superb resort facilities with fitness room, kid's club, outdoor pool and tennis court.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Novotel Sydney on Darling Harbour boasts 525 stylish rooms, including 16 premium suites, contemporary spaces that exude a restful comfortable feel. This lifestyle resort balances eclectic details with striking public spaces that are playful and filled with light and energy. Treat yourself to an Executive room to really take advantage of the unrivalled location and enjoy our stunning views of the Sydney skyline.

Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street, Darling Harbour
2000 Sydney
Australia

GPS:-33.872715, 151.197555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE TERNARY RESTAURANT

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  4,718 reviews

TripAdvisor Rating  4.0/5  5,595 reviews

Certificate of excellence 2023

Great location, good service and delicious food!

Customer review rating 5.0/5

Lois~joy S. Business - Confirmed reviews ALL

We stayed for a conference my husband attended and the location was so convenient and the service exceptional. I had asked for a thinner pillow as my husband sleeps better with that and room service was up in a flash with just what we’d asked for. The breakfasts were also above and beyond. We are vegetarian and don’t have milk products and the variety they had that more than tantalised our taste buds was delicious! Highly recommend Novotel and thank you for great service, cleanliness and an enjoyable stay. Highly recommend 😊👍

Dear Graeme S., Thank you for choosing to stay with us and for sharing your wonderful feedback. We're thrilled to hear that you had a great experience and that your stay exceeded your expectations. We strive to provide convenience and exceptional service to all our guests, and we're delighted to know that we could fulfill your request for the pillow promptly. It's also fantastic to hear that you enjoyed our breakfast offerings, especially as vegetarians with dietary preferences. We take pride in offering a variety of delicious options to cater to different tastes and preferences. Your recommendation means a lot to us, and we appreciate your kind words. We aim to create memorable experiences for our guests, and we're glad we succeeded with your stay. Thank you once again for your positive feedback, and we look forward to welcoming you back for another delightful stay in the future. Sincerely, Hotel Management Novotel Sydney Darling Harbour

Nice room.

Customer review rating 4.0/5

Robert Couples - Confirmed reviews ALL

The Junior suite was a good room. Shame that the Harbourside shopping centre has been pulled down and there is noise coming from the demolition site.

Dear Robert S., Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you found the room to be nice. However, we apologize for the inconvenience caused by the noise from the nearby demolition site. We understand that this can be disruptive and we apologize for any discomfort it may have caused. We strive to provide efficient and prompt service to our guests, and we apologize for any inconvenience caused by the delay in this instance. Regarding the parking cost, we appreciate your feedback. We regularly review our pricing to ensure it is competitive with other options in the area. However, we will take your comments into consideration for future adjustments. We appreciate your feedback as it helps us improve our services and enhance the guest experience. It is our hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Sincerely, Hotel Management Novotel Sydney Darling Harbour

Customer review rating 3.5/5

Sonya Business - Confirmed reviews ALL

The room was okay but I was disappointed at having to ask for basic toiletries - in particular shower caps. The bath was stained and dirty. A room on a high floor was requested when booked, I was given a 6th floor room but traffic noise kept waking me up.

Dear Sonya W., Thank you for sharing your feedback regarding your recent stay at Novotel Sydney Darling Harbour. As part of our commitment to environmental sustainability, we have implemented an "on-request" system for certain amenities, including shower caps. However, we understand that preferences may vary, and we will review our communication to ensure clarity for our guests. Regarding your request for a room on a high floor, we apologize if we were unable to accommodate your specific request. We always do our best to fulfill guest preferences, but please note that room assignments are subject to availability. We apologize for any disturbance caused by traffic noise during your stay. We appreciate your feedback as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience. Sincerely, Hotel Management Novotel Sydney Darling Harbour

Good location, comfortable stay

Customer review rating 4.5/5

Amit D. Business - Confirmed reviews ALL

Room was good, was upgraded to harbour facing view

Dear Amit, Thank you for your review! We're glad to hear that you enjoyed your stay with us and that you found your room comfortable. We appreciate your feedback on our location. Being centrally located, we strive to provide convenience and easy access to nearby attractions and amenities. We value your feedback and hope to welcome you back for another enjoyable stay in the future. Sincerely, Hotel Management Novotel Sydney Darling Harbour

Overnight Stay

Customer review rating 5.0/5

Jase Solo - Confirmed reviews ALL

Very good as always

Dear Jason L., Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that your overnight stay was very good and that we consistently meet your expectations. Providing excellent service and a comfortable experience is our priority, and we're glad that we continue to deliver on that front. We appreciate your continued support, and we look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Hotel Management Novotel Sydney Darling Harbour

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Other web-users rate our hotel

  • 2,164 reviews 8.8/10 Location
  • 3,243 reviews 6.5/10 Room
  • 2,988 reviews 7.9/10 Service
  • 59 reviews 5.3/10 WiFi
  • 1,067 reviews 5.8/10 Cleanliness
  • 864 reviews 8.3/10 Breakfast
  • 630 reviews 5.7/10 Value
  • 359 reviews 8.2/10 Bar

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