Novotel Sydney on Darling Harbour 4.5 stars

Customer review rating (ALL Rating) 4.3/5 10,120 reviews

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100 Murray Street, Darling Harbour, 2000 Sydney, Australia

Description

Hotel extras

  • Iconic resort located in the heart of vibrant Darling Harbour.

  • 525 stylish guest rooms and suites, contemporary spaces that exude a restful comfortable feel.

  • Spacious executive rooms and suites with impressive city skyline views.

  • Signature restaurant with floor to ceiling windows and unrivalled Darling Harbour views.

  • Superb resort facilities with fitness room, kid's club, outdoor pool and tennis court.

Our accommodation(s)

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Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street, Darling Harbour
2000 Sydney
Australia

GPS:-33.872715, 151.197555

Telephone
Fax +61 2 9288 7189

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE TERNARY RESTAURANT

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  10,120 reviews

TripAdvisor Rating  4.0/5  5,690 reviews

Certificate of excellence 2023

Beautiful staff

TripAdvisor rating 5.0/5

lisab2777 Couples - TripAdvisor review

The staff at this hotel are wonderful ! From my first interaction with York , the telephone operator , who was so helpful , polite and professional put me in such a good mood . The check in was so welcoming and smooth and every staff member delightful . Rooms are spacious and comfortable and clean and fantastic location .

Reasonable

Customer review rating 3.5/5

Cornelius Business - Confirmed reviews ALL

Leaking ceiling in bathroom, so I got a room change. One of the lifts made a loud banging noise the whole time. Staff were very friendly and helpful

Well-located

Customer review rating 4.0/5

Jill V. Families - Confirmed reviews ALL

Disappointed that bar facilities were not open on a Friday night, when we returned after a Show. We were looking forward to a nightcap in your lounge area before retiring to our room.

Nice place

Customer review rating 3.0/5

Anthony Business - Confirmed reviews ALL

The hotel itself was nice, facilities was great but the room itself was of poor quality. Broken tiles on the floor shower head was in need of repairs the tiles around the bath was filthy and the carpets needed a good clean. The good things was the customer service, all around the hotel. The food was great, and the cleaners cleaned my room to the best of their ability.

Dear Anthony, Thank you for taking the time to share your feedback regarding your recent stay with us at Novotel Sydney Darling Harbour. We're glad to hear that you appreciated the customer service provided by our team and enjoyed the food during your visit. However, we sincerely apologize for the issues you encountered with the condition of your room, particularly the broken tiles, shower head, and cleanliness of the carpet. Your comments are very important to us, and we will address the maintenance and cleanliness concerns with our team to ensure improvements are made. We always strive to provide our guests with the best possible experience, and your feedback will help us to continue to improve. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant stay. Sincerely, Hotel Management Novotel Sydney Darling Harbour

Good location but the rooms are a bit dated

Customer review rating 4.0/5

Boris Business - Confirmed reviews ALL

Very friendly staff, good location, rooms are a bit dated

Dear Boris, Thank you for your feedback and for staying with us at Novotel Sydney Darling Harbour. We're pleased to hear that you found our location convenient and appreciated the friendly service from our team. Regarding your comment about the minibar, instead of stocking the in-room fridges, we offer a convenient Grab & Go option at Zest & Co on Level 1. This allows our guests to choose from a wider selection of food, beverages, and in-room items rather than being limited to the minibar offerings. We appreciate your suggestion about freshening up the rooms and will take that into consideration as we continuously look to improve our guest experience. We hope to welcome you back again in the future. Sincerely, Hotel Management Novotel Sydney Darling Harbour

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Other web-users rate our hotel

  • 3,873 reviews 9/10 Location
  • 5,910 reviews 6.6/10 Room
  • 5,491 reviews 8.2/10 Service
  • 276 reviews 5/10 WiFi
  • 1,894 reviews 6.1/10 Cleanliness
  • 1,858 reviews 7.4/10 Food
  • 1,611 reviews 8.2/10 Breakfast
  • 1,156 reviews 5.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.