Novotel Sydney on Darling Harbour 4.5 stars

Customer review rating (ALL Rating) 4.3/5 10,158 reviews

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Description

Hotel extras

  • Iconic resort located in the heart of vibrant Darling Harbour.

  • 525 stylish guest rooms and suites, contemporary spaces that exude a restful comfortable feel.

  • Spacious executive rooms and suites with impressive city skyline views.

  • Signature restaurant with floor to ceiling windows and unrivalled Darling Harbour views.

  • Superb resort facilities with fitness room, kid's club, outdoor pool and tennis court.

Our accommodation(s)

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Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street, Darling Harbour
2000 Sydney
Australia

GPS:-33.872715, 151.197555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE TERNARY RESTAURANT

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  10,158 reviews

TripAdvisor Rating  4.0/5  5,705 reviews

Certificate of excellence 2023

Exceptional Service

TripAdvisor rating 5.0/5

Mansi G TripAdvisor review

I recently stayed at Novotel, and I couldn't be more impressed with the exceptional service provided by Angela and Mattia. They truly went out of their way to ensure my stay was perfect, addressing every need with professionalism and care. Their warm and friendly attitude made all the difference, and it's clear they genuinely care about guest satisfaction. Thank you, Angela and Mattia, for making my experience so memorable—I’ll definitely be returning

Awesome stay

Customer review rating 5.0/5

Richard W. Business - Confirmed reviews ALL

Clean very friendly

Dear Richard W., We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zayne Boon General Manager Novotel Sydney on Darling Harbour

I like the position or Location

Customer review rating 4.0/5

Col H. Business - Confirmed reviews ALL

the motel and the service very good

Dear Colin J H., We appreciate your feedback and thank you for choosing Novotel Darling Harbour. While we are glad to hear that your stay was positive overall, we also take note of areas where we can improve. Your feedback is valuable to us, and we will use them to make necessary adjustments. We hope to have the chance to welcome you back and exceed your expectations on your next stay. sincerely, Zayne Boon General Manager Novotel Sydney on Darling Harbour

Good location, clean and tidy hotel

Customer review rating 4.5/5

Melissa Business - Confirmed reviews ALL

Slow service at the coffee bar on day of checkout - quite frustrating when many people had flights to catch, work to get to etc

Dear Melissa, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zayne Boon General Manager Novotel Sydney on Darling Harbour

Very pleasant staff

Customer review rating 4.5/5

Sue Business - Confirmed reviews ALL

Came for the ASFA conference. Great location for the conference. Very pleased that on checkout, I was believed, when I stated I had not had two glasses of wine, and this expense was removed from my account. Poached eggs were delicious and cooked on demand, even though there was so much other yummy breakfast options. Liked that I did not have to pay extra for a latte in the morning.

Dear Sue B., We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zayne Boon General Manager Novotel Sydney on Darling Harbour

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Other web-users rate our hotel

  • 3,841 reviews 9/10 Location
  • 5,883 reviews 6.6/10 Room
  • 5,467 reviews 8.3/10 Service
  • 266 reviews 5.1/10 WiFi
  • 1,908 reviews 6/10 Cleanliness
  • 1,835 reviews 7.5/10 Food
  • 1,640 reviews 8.2/10 Breakfast
  • 1,152 reviews 5.6/10 Value

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