Novotel Sydney on Darling Harbour 4.5 stars

Customer review rating (ALL Rating) 4.3/5 8,559 reviews

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Description

Hotel extras

  • Iconic resort located in the heart of vibrant Darling Harbour.

  • 525 stylish guest rooms and suites, contemporary spaces that exude a restful comfortable feel.

  • Spacious executive rooms and suites with impressive city skyline views.

  • Signature restaurant with floor to ceiling windows and unrivalled City Skyline views.

  • Superb resort facilities with fitness room, kid's club, outdoor pool and tennis court.

Our accommodation(s)

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Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street, Darling Harbour
2000 Sydney
Australia

GPS:-33.872715, 151.197555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE TERNARY RESTAURANT

Experience three unique dining concepts at The Ternary in one vibrant space – Asian Kitchen, Grill Kitchen, and Wine Bar – blending bold flavours, live cooking, and relaxed social dining in Darling Harbour.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  8,559 reviews

Customer review rating 1.5/5

Sandhya K. Friends - Confirmed reviews ALL

Way too overpriced

Customer review rating 5.0/5

Christine P. Families - Confirmed reviews ALL

Loved our stay in Sydney. First time in Australia. I am 81 and wished I had visited in my teenage years. I would have stayed.

Greetings Christine, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our central location, cleanliness, and the friendliness of our staff. It is wonderful that your first visit to Australia was memorable and we're extremely proud to have made your time here so wonderful! Warm Regards, Andrew Austen Guest Experience Manager Novotel Sydney on Darling Harbour

Customer review rating 1.0/5

Lok M. P. Business - Confirmed reviews ALL

I’m honestly quite shocked by my experience at this hotel. Somehow, someone from my booking was given the same room as me — we literally ended up bumping into each other inside the room. These are supposed to be rooms of single occupancy, so I have no idea how such a mistake could even happen. It’s completely unacceptable for any hotel to mix up room assignments like this. This isn’t just inconvenient; it’s a huge security risk. Imagine if it had been a stranger instead — that could have been a very unsafe situation. On top of that, the facilities are old and poorly maintained. The furniture and bathroom definitely need an upgrade. Overall, I expected at least basic professionalism and comfort, but this stay was extremely disappointing.

Customer review rating 5.0/5

Geoff D. Friends - Confirmed reviews ALL

Great

Greetings Geoff, Thank you for your positive feedback. We are delighted to hear that you had a great experience at Novotel Sydney on Darling Harbour. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm Regards, Andrew Austen Guest Experience Manager Novotel Sydney on Darling Harbour

Customer review rating 4.5/5

Maxine B. Families - Confirmed reviews ALL

Friendly helpful staff. Clean rooms. Comfortable Close to public transport. Restaurant and food good.

Greetings Maxine, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you appreciated our location, friendly staff, and comfortable accommodations. Your feedback regarding our restaurant and cleanliness is also greatly valued. We look forward to welcoming you back in the future. Warm Regards, Andrew Austen Guest Experience Manager Novotel Sydney on Darling Harbour

Other web-users rate our hotel

  • 3,541 reviews 9.2/10 Location
  • 5,217 reviews 6.4/10 Room
  • 4,805 reviews 8.4/10 Service
  • 86 reviews 4.4/10 WiFi
  • 1,809 reviews 5.9/10 Cleanliness
  • 1,591 reviews 7.7/10 Food
  • 1,522 reviews 8.2/10 Breakfast
  • 265 reviews 2.2/10 Pool

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