Novotel Sydney on Darling Harbour

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Novotel Sydney on Darling Harbour 4.5 stars

Customer review rating (ALL Rating) 4.4/5 184 reviews

ALLSAFE approved hotel

Novotel Sydney on Darling Harbour
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Description

Hotel extras

  • Iconic resort located in the heart of vibrant Darling Harbour.

  • 525 stylish guest rooms and suites, contemporary spaces that exude a restful comfortable feel.

  • Spacious executive rooms and suites with impressive city skyline views.

  • Signature restaurant with floor to ceiling windows and unrivalled Darling Harbour views.

  • Superb resort facilities with fitness room, kid's club, outdoor pool and tennis court.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Novotel Sydney on Darling Harbour boasts 525 stylish rooms, including 16 premium suites, contemporary spaces that exude a restful comfortable feel. This lifestyle resort balances eclectic details with striking public spaces that are playful and filled with light and energy. Treat yourself to an Executive room to really take advantage of the unrivalled location and enjoy our stunning views of the Sydney skyline.

Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street, Darling Harbour
2000 Sydney
Australia

Fax: +61 2 9288 7189

  • NOVOTEL DARLING HARBOUR:  443 DARLING HARBOUR

  • CENTRAL STATION:  INTERSTATE CENTRAL STATION

  • By plane

    KINGSFORD SMITH SYD At 11km / 6 miles

  • By boat

    CIRCULAR QUAY At 2km / 1 miles

  • By boat

    ROCKET FERRY At 0km / 0 miles

  • By helicopter

    SYDNEY AIRPORT At 11km / 6 miles

  • By car

    BRADFIELD HWY (PACIFIC HIGHWAY) At 2km / 1 miles

  • By car

    OLYMPIC DRIVE At 16km / 10 miles

  • By train

    CENTRAL RAILWAY STATION At 0km / 0 miles

  • By train

    CONVENTION LIGHT RAIL STATION At 0km / 0 miles

GPS:-33.872715, 151.197555

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE TERNARY RESTAURANT

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

Our guest reviews for
Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  184 reviews

TripAdvisor Rating  4.0/5  5,508 reviews

Well located; Good stay.

Customer review rating 3.5/5

Charles S. Business - Confirmed reviews ALL

Enjoyed the stay. Staff were friendly. Breakfast restaurant was excellent. Biggest issue was no business office to allow attendees to print documents. Also, little proactive information on COVID testing required for return flight to USA.

Perfect location and a nice, clean room

Customer review rating 4.5/5

Michelle Business - Confirmed reviews ALL

I loved the view from my room, and how clean it was. The location was perfect for my needs.

Dear Michelle We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Great room and fantastic staff

Customer review rating 5.0/5

Lindsay S. Solo - Confirmed reviews ALL

Had great stay, check in and out no problems. Staff very helpful

Wonderful Stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great breakfast, comfortable room, friendly staff.

Dear Philip Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Well located great staff

Customer review rating 5.0/5

Kieren B. Business - Confirmed reviews ALL

Loved the location, staff were great. Location reminder to return with family

Dear Kieren Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

well located for the needs

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

overall ok experience, dark rooms no option to increase the brightness of lights. very low water pressure

Great location

Customer review rating 4.0/5

Mia Couples - Confirmed reviews ALL

Love this hotel, great location ,clean room, parking availability+++, Very busy.

Good

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Everything was fine, your rooms are a bit tired in areas but no big concerns.

work and rnr

Customer review rating 4.0/5

Kristina Business - Confirmed reviews ALL

pleasently surprised to minimal wait time (5mins) at reception compared to last time. did not realise that my booking came with extras (cocktails and breakfast) so great surprise. line up at reception to check out only 1 operator!

Nice enough though feels a bit dated

Customer review rating 3.0/5

Troy Business - Confirmed reviews ALL

Staff were great, facilities a bit dated

No wow factor

Customer review rating 3.0/5

Sze T. Families - Confirmed reviews ALL

It feels like we just stay in a normal hotel. Staff are not as welcoming as in other Accor hotels.

Well located

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Terrific staff

Great place to stay.

Customer review rating 4.5/5

Kellie Families - Confirmed reviews ALL

Great place to stay. Very friendly and helpful staff.

Dear Kellie We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Perfect for the convention centre and Darling Harbour

Customer review rating 4.5/5

Teresa R. Business - Confirmed reviews ALL

From arrival with the porter taking my bags from the taxi, booking into my room and room service it was great. I used room service three times, each meal hot, delivered quickly and was great. Overall a great stay.

Dear Teresa We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Well Located, Comfortable, Clean

Customer review rating 4.5/5

Meriam Families - Confirmed reviews ALL

The Novotel is a family favorite of ours due to its location and affordability. The rooms and facilities are clean, decently spaced, and comfortable for a family of 4.

Dear Meriam Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Things have changed

Customer review rating 3.0/5

Gregg Business - Confirmed reviews ALL

Overall, the rooms and service were pretty much as they have been for the past several years except for one thing: The privileges afforded to Platinum Accor members has been downgraded. In the past, we received two complimentary drink vouchers for anything from the bar. Now, these vouchers are reserved for Diamond members apparently and platinum members are restricted to one 'house' wine or beer. Very disappointing. Platinum members were also offered free parking. I'm not sure if this is still the case.

Quick overnight trip to Sydney

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I was previously a regular at Novotel darling Harbour, but a change in work travel policy meant I had not visited for many years. The overnight stay was as expected, with the room of high standard and cleanliness. Staff were pleasant and welcoming & location was very handy for my specific visit to Sydney.

Dear Adam We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Great Stay

TripAdvisor rating 5.0/5

Ian P TripAdvisor review

I have been to many hotels all over the world and u have to say the Manager at the Novotel Darling Harbour Andrew is the best i have met. Andrew greeted us helped with my wife's emergency dry cleaning. Andrew personally delivered this back always had time for a chat and is the nicesy most efficient Manager we have ever met. Thanks andrew for making this a great stay.

Close to Darling Harbour and the city shops

TripAdvisor rating 4.0/5

Julie R TripAdvisor review

We just had a standard room with 2 double beds. Room was clean but nothing special. We enjoyed the buffet breakfast at The Ternary with the nice view of the harbour. The small IGA store across the road was an advantage. Walking distance to Darling Harbour and the city. Just a bit disappointed with the treatment being an Accor Plus member, I was not given complimentary bottles of water. I usually get the niceties at other Accor hotels. Did online check in so getting our keys was quicker.

Quick sydney Trip

TripAdvisor rating 4.0/5

Ted D TripAdvisor review

As usual all the staff were excellent, courteous and helpful. When checking in direct with the hotel the receptionist was very good with room selection including a couple of room type changes. Restaurant and bar service were carried out in a professional and friendly manner. This is the 5-6 time we have stayed at your hotel and it is still our hotel of choice in Sydney. Some minor issues are inadequate parking resources and a little disappointed with the room we were allocated. As a gold member upgrading to a room with a view would have been appreciated.

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