Novotel Sydney on Darling Harbour 4.5 stars

Dear Graeme S., Thank you for choosing to stay with us and for sharing your wonderful feedback. We're thrilled to hear that you had a great experience and that your stay exceeded your expectations. We strive to provide convenience and exceptional service to all our guests, and we're delighted to know that we could fulfill your request for the pillow promptly. It's also fantastic to hear that you enjoyed our breakfast offerings, especially as vegetarians with dietary preferences. We take pride in offering a variety of delicious options to cater to different tastes and preferences. Your recommendation means a lot to us, and we appreciate your kind words. We aim to create memorable experiences for our guests, and we're glad we succeeded with your stay. Thank you once again for your positive feedback, and we look forward to welcoming you back for another delightful stay in the future. Sincerely, Hotel Management Novotel Sydney Darling Harbour

Dear Robert S., Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you found the room to be nice. However, we apologize for the inconvenience caused by the noise from the nearby demolition site. We understand that this can be disruptive and we apologize for any discomfort it may have caused. We strive to provide efficient and prompt service to our guests, and we apologize for any inconvenience caused by the delay in this instance. Regarding the parking cost, we appreciate your feedback. We regularly review our pricing to ensure it is competitive with other options in the area. However, we will take your comments into consideration for future adjustments. We appreciate your feedback as it helps us improve our services and enhance the guest experience. It is our hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Sincerely, Hotel Management Novotel Sydney Darling Harbour

Dear Sonya W., Thank you for sharing your feedback regarding your recent stay at Novotel Sydney Darling Harbour. As part of our commitment to environmental sustainability, we have implemented an "on-request" system for certain amenities, including shower caps. However, we understand that preferences may vary, and we will review our communication to ensure clarity for our guests. Regarding your request for a room on a high floor, we apologize if we were unable to accommodate your specific request. We always do our best to fulfill guest preferences, but please note that room assignments are subject to availability. We apologize for any disturbance caused by traffic noise during your stay. We appreciate your feedback as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience. Sincerely, Hotel Management Novotel Sydney Darling Harbour

Dear Amit, Thank you for your review! We're glad to hear that you enjoyed your stay with us and that you found your room comfortable. We appreciate your feedback on our location. Being centrally located, we strive to provide convenience and easy access to nearby attractions and amenities. We value your feedback and hope to welcome you back for another enjoyable stay in the future. Sincerely, Hotel Management Novotel Sydney Darling Harbour

Dear Jason L., Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that your overnight stay was very good and that we consistently meet your expectations. Providing excellent service and a comfortable experience is our priority, and we're glad that we continue to deliver on that front. We appreciate your continued support, and we look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Hotel Management Novotel Sydney Darling Harbour