Novotel Sydney on Darling Harbour Hotel 4.5 stars

The hotel was fine and everything was adequate but it needs a refresh. The furniture in the lobby and bar is dirty and the tiles in room bathrooms are quite gross. Overall it was a fine location and adequate stay but definitely looks dated and tired.

We came from Perth to attend the Bushfire concert and had 4 amazing nights at the hotel. Just a few minor points and please treat this very minor as the overall stay was amazing 1) We got back to the hotel at midnight after the concert and the only thing available from the room service was spaghetti Bolognese or a cheese platter, even the chicken tikka sold out. You need more choice on menu. Even a club sandwich or a burger is easy to make 2) The complimentary bottle of banrock is absolute rubbish. I wouldn't even give that rubbish to my newly turned 18 year old. At $4.99 a bottle it's actually an embarrassment to be stocking it and serving it up as a complimentary 3) The breakfast menu is superb but the sliced bread is average and supermarket quality. Upgrade bread 4) The dinner menu was exceptional. Best steak ever. Amazing oysters and the best salt n pepper squid we have ever ever had. It was amazing. We still dream about the squid Overall a fantastic stay. Just upgrade the wine, upgrade bread and a couple of more choices on the after midnight room service. Thank you

Perfect venue for a friends expo they had to attend.

Cleary a very busy hotel it all seemed a bit chaotic with regards check-in, storage of bags and organization. Thank you for the arrival wine and the cheese platter, couldn't consume either so a shame to waste them. Meals nice, the meeting rooms small for the number of people, catering was limited to cakes and fruit. We tried to eat out and a map of the venues nearby would help (probably not your problem) but there it is very hard to find the way around too and from hotel and where venues are.

Always a pleasure staying at Novotel Sydney Darling Harbour. We regularly stay here and are always treated like family,

Arrived on Friday afternoon for a weekend stay to catch up with my sister who is also a member. We had already checked in online so the next step was very quick. We were offered a complimentary bottle of wine to take to our room along with complimentary drink vouchers to use at The Ternery Bar. We were also given an upgrade to a Darling Harbour View room, which was very nice. Our room was nice and comfortable, we have stayed many times before as we love this hotel so much. The only time I won't book this hotel on a trip to Sydney is if the price is too high and another Accor Hotel has a better offer.

We booked our room for valentines day, service was wonderful

Loved the Service - very special stay with my daughter. The Guys at the Bar were great - had the best Bloody Mary with Breakfast - stand out guy was Joseph - (Italian looking guy) - Very helpful and professional. Its great to feel special when your away and your staff were great. Will definately come back to stay there - (I'm an accor plus member) - will put it to good use. Cheers guys!

great location, clean comfortable quiet rooms

Everything was wonderful, the only let down was the room cleanliness particularly the bathroom, it needed a good scrub.

Good staff pleasant room

We were actually upgraded from Ibis so pretty happy with that after a 6.5 hour drive to Sydney.

Had an enjoyable stay, great location, staff were lovely

great place to stay, with a very convenient location, and amazing staff. Everyone was so helpful, polite and nice. Close to Darling Harbour, the ferry terminal and bars, an excellent place to stay. The staff were very accommodating to our situation, with amazing views from the room and an excellent bar downstairs.

A good location to move around Sydney. Quiet and peaceful environment. Vibrant activities at the harbour, near the hotel. One suggestion: include a short option briefing to guests, esp those new to Sydney about what they can do in Sydney and the Darling Harbour, and the facilities in and around the hotel.