Hotel Woolstore 1888, Sydney - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 1,786 reviews

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Hotel Woolstore 1888, Sydney - Handwritten Collection - Image 1
Hotel Woolstore 1888, Sydney - Handwritten Collection - Image 2
Hotel Woolstore 1888, Sydney - Handwritten Collection - Image 3
Hotel Woolstore 1888, Sydney - Handwritten Collection - Image 4
139 MURRAY STREET, 2009 PYRMONT, Australia

Description

Hotel extras

  • Historic 5 star boutique hotel located in the heart of Darling Harbour

  • 5 minute walk to Sydney International Convention Centre

  • Short stroll to Star Casino, King Street, Darling Harbour, Barangaroo wharfs and Light Rail!

  • PERCY Restaurant and Bar the perfect place to relax & unwind

  • Rooms and Suites offer a colourful contemporary design mixed with industrial chic interiors

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Coopworth with 1 Queen Bed

Photo out of - Coopworth with 1 Queen Bed

A cosy Queen Room blending heritage character with contemporary comfort. Featuring custom furnishings, vibrant Jasper Knight artwork and thoughtful touches, it's an inviting base for business trips or Sydney city escapes.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Enjoy extra space with a plush King bed in a heritage-inspired boutique room. Featuring custom furnishings, vibrant Jasper Knight artwork and a walk-in rain shower, the Romney Retreat is ideal for relaxing after a day in the city.

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

A spacious King Room showcasing original exposed brick, timber beams and vibrant Jasper Knight artwork. Combining authentic warehouse character with contemporary comforts, it's designed for guests who appreciate a little more room to unwind.

Max. number of persons
4
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Suite

The Shearer's Suite with 1 King Bed

Photo out of - The Shearer's Suite with 1 King Bed

Relax in one of our most spacious suites, featuring a plush King bed, separate lounge and an indulgent freestanding bath. Blending heritage character with boutique luxury, it's perfect for longer stays or special occasions.

  • Views:

    City View

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Suite

The Homestead Suite with 1 King Bed

Photo out of - The Homestead Suite with 1 King Bed

Our largest split-level suite features soaring ceilings, original heritage details and private street access through the original wool store entrance. Enjoy a freestanding bath, Nespresso coffee machine and enhanced complimentary snacks and beverages.

  • Views:

    City View

Max. number of persons
4
Area
From 47 m² / 505 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Suite

The High Country Suite with 1 King Bed

Photo out of - The High Country Suite with 1 King Bed

Our signature suite is bathed in natural light through dramatic wrap-around windows. Enjoy a King bed, dry kitchenette with Nespresso coffee machine and an enhanced complimentary selection of snacks and beverages.

  • Views:

    Panorama view

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

Hotel Woolstore 1888, Sydney - Handwritten Collection

139 MURRAY STREET
2009 PYRMONT
Australia

GPS:-33.87224, 151.19714

Telephone
Fax +61 2 8586 1888
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 90 rooms
  • 5 rooms for people with reduced mobility
  • 90 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge

Business

2 Meeting rooms

  • Near the property
  • Indoor parking
  • Public

  • Parking pricing: 40.14 € 65 AUD Per day

PERCY

Photo out of - PERCY

PERCY captures the simplicity and joy of Spanish dining with a snack-heavy selection of tapas. The eclectic drinks menu highlights natural wines, with a focus on Spanish and local varietals. Open for lunch Friday & Saturday and dinner Tuesday to Saturday.

Cooking style
European
Chef name
Eli Lozada
Capacity
50
Accessibility
Accessible service
139 MURRAY STREET, 2009 Pyrmont, Australia
Telephone +61 2 8586 1888
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Thematic parties and animation

Payment

  • Cash
  • Credit card

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu

PERCY captures the simplicity and joy of Spanish dining with a snack-heavy selection of tapas. The eclectic drinks menu highlights natural wines, with a focus on Spanish and local varietals. Open for lunch Friday & Saturday and dinner Tuesday to Saturday.

Join us at PERCY, Pyrmont's neighbourhood Spanish tapas and pintxos, and wine bar. The perfect place to relax & unwind

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,786 reviews

Customer review rating 4.0/5

Helen D. Friends - Confirmed reviews ALL

Good Morning Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Woolstore 1888

Customer review rating 0.5/5

Robert H. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Jenny G. Families - Confirmed reviews ALL

Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Woosltore 1888

Customer review rating 3.5/5

David D. Business - Confirmed reviews ALL

Thank you for sharing your thoughts following your recent stay with us! I'm glad you enjoyed the character of our hotel, our bar and our convenient location. It's also lovely to see such positive ratings for our team and cleanliness! I'm genuinely sorry that your room experience fell short of expectations. Having a smaller room than anticipated is disappointing enough, but dealing with noise when you're trying to relax or get a good night's rest makes it even more frustrating. I completely understand why you felt the stay didn't offer the value you had hoped for, and I wish we'd been able to provide you with a more comfortable experience. I'll make sure your concerns about the noise are shared with our Maintenance team for further attention. As a heritage hotel, we have a variety of room categories with different layouts and sizes, and our reception team would be happy to help you explore these for a future stay. Your comments are important to us, and I hope we'll have the chance to provide you with an experience that feels much more worthwhile on your next visit. Wooly Regards, Sophia Hotel Woolstore 1888 x Handwritten Collection

Customer review rating 3.5/5

Judith M. P. Solo - Confirmed reviews ALL

Thank you for sharing your experience with us! I'M. so pleased to hear that you enjoyed a comfortable night's sleep and that our reception team made you feel welcome. I'll be sure to pass your lovely comments on to the team! I'M. genuinely sorry about the unpleasant smell in your bathroom and the difficulty adjusting the air conditioning. This isn't the experience we want for our guests, and I'll make sure both concerns are followed up with our Housekeeping and Maintenance teams. It's also lovely to see that our sustainability efforts caught your attention! We value your loyalty as an ALL Accor Gold member and would love the opportunity to welcome you back for a more enjoyable stay. Wooly Regards, Sophia Hotel Woolstore 1888 x Handwritten Collection

Good Morning Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Woolstore 1888

Customer review rating 0.5/5

Robert H. Business - Confirmed reviews ALL

I understand it was a very busy night and I was given one of the final rooms. However, the air-conditioning simply did not work and the staff seemed less than willing to assist.

Customer review rating 5.0/5

Jenny G. Families - Confirmed reviews ALL

Friendly, fabulous and so cosy

Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Woosltore 1888

Customer review rating 3.5/5

David D. Business - Confirmed reviews ALL

The hotel is cool and funky, with a nice bar, etc. The rooms are small and it was quite noisy where I was. I think it was the noise of the lift going through the walls. I also thought the hotel was quite overpriced for what it was. Location was good, however

Thank you for sharing your thoughts following your recent stay with us! I'm glad you enjoyed the character of our hotel, our bar and our convenient location. It's also lovely to see such positive ratings for our team and cleanliness! I'm genuinely sorry that your room experience fell short of expectations. Having a smaller room than anticipated is disappointing enough, but dealing with noise when you're trying to relax or get a good night's rest makes it even more frustrating. I completely understand why you felt the stay didn't offer the value you had hoped for, and I wish we'd been able to provide you with a more comfortable experience. I'll make sure your concerns about the noise are shared with our Maintenance team for further attention. As a heritage hotel, we have a variety of room categories with different layouts and sizes, and our reception team would be happy to help you explore these for a future stay. Your comments are important to us, and I hope we'll have the chance to provide you with an experience that feels much more worthwhile on your next visit. Wooly Regards, Sophia Hotel Woolstore 1888 x Handwritten Collection

Customer review rating 3.5/5

Judith M. P. Solo - Confirmed reviews ALL

Bed was excellent, checked in late so no fuss just straight to bed But couldn’t figure out how to adjust AC ( it was pretty cold) and bathroom smelt badly of urine

Thank you for sharing your experience with us! I'M. so pleased to hear that you enjoyed a comfortable night's sleep and that our reception team made you feel welcome. I'll be sure to pass your lovely comments on to the team! I'M. genuinely sorry about the unpleasant smell in your bathroom and the difficulty adjusting the air conditioning. This isn't the experience we want for our guests, and I'll make sure both concerns are followed up with our Housekeeping and Maintenance teams. It's also lovely to see that our sustainability efforts caught your attention! We value your loyalty as an ALL Accor Gold member and would love the opportunity to welcome you back for a more enjoyable stay. Wooly Regards, Sophia Hotel Woolstore 1888 x Handwritten Collection

Customer review rating 4.0/5

Cassandra S. C. Business - Confirmed reviews ALL

We loved the location and vibe of the hotel, and the tapas restaurant downstairs was excellent.

Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Woosltore 1888

Customer review rating 4.0/5

Amy H. Couples - Confirmed reviews ALL

Loved the old original character of the building mixed in with the modern. It was very quiet, comfy bed, nice dark curtains and in a great area; close to walk to many things.

Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Woosltore 1888

Customer review rating 4.5/5

Ronald S. Couples - Confirmed reviews ALL

Short 2 night stay, chose for the location but this wonderful boutique hotel was so much more

Good Afternoon We very much appreciate your comments regarding your stay at the Hotel Woolstore 1888, Sydney - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Woosltore 1888

Customer review rating 4.5/5

Sujay V. Business - Confirmed reviews ALL

The hotel is clean and well presented. I had an issue with the Air Conditioning in my original room. The hotel had no issues moving me to a new room. The reception staff were also amazing.

Good Afternoon We very much appreciate your comments regarding your stay at the Hotel Woolstore 1888, Sydney - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Woosltore 1888

Customer review rating 1.0/5

Adrian P. V. D. L. Business - Confirmed reviews ALL

AC did not work in room (rm 309) - panel could not be adjusted, it turned itself off during day so room was stuffy - no window to open. Staff helpful in trying to assist but it made no difference as room went to 24 degrees and AC turned off. Moved to a second room on Saturday (under separate booking rm 409) and it was worse, asked 3 times for help as did not sleep at all as room was too hot and stuck on 24, was offered an different room at 7am !!!!, but clearly all rooms are set at 24 and panels dont work. It made for a very ordinary Sunday for me and my partner and our experience in Sydney.

Customer review rating 3.5/5

Peter M. Families - Confirmed reviews ALL

We were concerned with breakfast. We are used to hotels that provide a large buffet breakfast with lots of choices. Here they counted the slices of toast you could have.

Thank you for sharing your experience with us. I'm glad to hear that you found our hotel comfortable and enjoyed its unique character. It's lovely to know that you appreciated the atmosphere of our heritage building. I was disappointed to learn that breakfast didn't live up to your expectations. I completely understand that having a good variety of choices and feeling well looked after at breakfast can make a real difference to the start of your day. Your comments about the selection and portions are certainly something we'll take on board, and I'll be sharing them with our Food & Beverage team. We genuinely appreciate you taking the time to tell us what could have made your stay better. It's important to us that our guests leave feeling they've had an enjoyable experience in every aspect of their visit. Thank you for choosing Woolstore 1888 and for your loyalty as an ALL Accor Gold member. I hope we'll have the opportunity to welcome you and your family back and make your next stay a much more enjoyable one. Wooly Regards, Sophia Hotel Woolstore 1888 x Handwritten Collection

Customer review rating 5.0/5

Arrick F. Couples - Confirmed reviews ALL

The hotel is wonderful; it is in such a beautiful area and super quiet for the location. My partner and I had a wonderful stay at the hotel, and we couldn't have had it any better. We felt very welcome and the room was very comfortable

Good Afternoon We very much appreciate your comments regarding your stay at the Hotel Woolstore 1888, Sydney - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Woolstore 1888

Customer review rating 5.0/5

Chris W. Friends - Confirmed reviews ALL

The stay at the Woolstore was excellent.The building is extremely well preserved and presented.

Good Afternoon We very much appreciate your comments regarding your stay at the Hotel Woolstore 1888, Sydney - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Woolstore 1888

Customer review rating 4.0/5

Sean P. Business - Confirmed reviews ALL

Once the room temperature was sorted out it was a great stay.

Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Woolstore 1888

Customer review rating 4.5/5

Tracey P. Couples - Confirmed reviews ALL

Friendly and accommodating staff. Interesting fit out and features; felt homely and hip. Would have loved to be able to control the AC in the room as had to ask the staff each time and not sure it did much to make the room a more comfortable temperature (it was way too cold).

Good Afternoon We very much appreciate your comments regarding your stay at the Hotel Woolstore 1888, Sydney - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Woolstore 1888

Customer review rating 2.5/5

Cameron R. Couples - Confirmed reviews ALL

We had two nights here, good spot for being so close to darling harbour, short walk! The room itself for us didn't fully perform as maybe it should have. The in room thermostat didn't seem to work, and so was stuck on 16, and well the window looking out was at the carpark across. It has style, and is quirky inside, but not fully our taste. Yes we did book through a travel agent, as being our honeymoon and was noted on the booking. But nothing about that was mentioned or left in the room unlike some of our other stays on this trip. So hence the low score.

Thank you for sharing your experience with us. Firstly, congratulations on your honeymoon! I hope you both had a wonderful time exploring Sydney and making some lovely memories together. I'm pleased to hear that you enjoyed our location and found the hotel clean and well presented. I do wish, however, that your experience with us had been a little more enjoyable, especially during such a special trip. I understand how frustrating it must have been not being able to adjust the temperature in your room. Your comfort is important to us, and I'll make sure the air conditioning concerns are followed up with our maintenance team. Our heritage building has its own unique charm, with a variety of room layouts and outlooks. I understand that the room you stayed in wasn't quite what you had hoped for, and we'd be happy to help you find something more suitable on a future visit. I was also disappointed to learn that we hadn't had the opportunity to make your honeymoon feel a little more special. While I couldn't find any mention of the occasion in the reservation details available to us, it's certainly something we would have loved to celebrate with you both! We would genuinely love the opportunity to welcome you both back, perhaps for another special occasion. Next time, please feel free to contact us directly at HC… and let us know what you're celebrating. We'd be delighted to help with the arrangements and make sure the occasion receives the personal attention it deserves. Thank you again for choosing Woolstore 1888 as part of your honeymoon. I hope the rest of your travels were wonderful, and that we'll have the pleasure of creating a much happier experience for you both in the future. Wooly Regards, Sophia Hotel Woolstore 1888 x Handwritten Collection

Customer review rating 4.0/5

Jordana L. Business - Confirmed reviews ALL

The location of the facility was well situated for our work conference. The facilities were clean and comfortable. However, the temperature of the rooms were a little warm at 24 degrees and the in room temperature control did not work.

Customer review rating 4.0/5

Edward C. Business - Confirmed reviews ALL

Bed a little uncomfortable, aircon was cold and could not be adjusted

Customer review rating 4.0/5

Rose E. Business - Confirmed reviews ALL

location good, vibe nice. would be good to have explanation of how to access light rail and ICC in the checking in process

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Woolstore 1888

Customer review rating 4.5/5

Helen H. Business - Confirmed reviews ALL

Great welcome, quiet room, excellent breakfast

Good Evening, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Woolstore 1888

Other web-users rate our hotel

  • 717 reviews 9.5/10 Location
  • 1,097 reviews 6.4/10 Room
  • 1,062 reviews 8.6/10 Service
  • 10 reviews 7/10 WiFi
  • 603 reviews 4.5/10 Comfort
  • 419 reviews 9.4/10 Vibe
  • 384 reviews 7.2/10 Food
  • 304 reviews 7.7/10 Amenities

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