Hotel Woolstore 1888, Sydney - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.3/5 189 reviews

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Hotel Woolstore 1888, Sydney - Handwritten Collection - Image 1
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Hotel Woolstore 1888, Sydney - Handwritten Collection - Image 4
139 MURRAY STREET, 2009 PYRMONT, Australia

Description

Hotel extras

  • Historic 5 star boutique hotel located in the heart of Darling Harbour

  • 5 minute walk to Sydney International Convention Centre

  • Short stroll to Star Casino, King Street, Darling Harbour, Barangaroo wharfs and Light Rail!

  • PERCY Restaurant and Bar the perfect place to relax & unwind

  • Rooms and Suites offer a colourful contemporary design mixed with industrial chic interiors

Our accommodation(s)

Hotel location

Hotel Woolstore 1888, Sydney - Handwritten Collection

139 MURRAY STREET
2009 PYRMONT
Australia

GPS:-33.87245, 151.19704

Telephone
Fax +61 2 8586 1888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PERCY

PERCY captures the simplicity and joy of Spanish dining with a snack-heavy selection of tapas, ideal for sharing and suited to any occasion. The eclectic drinks menu highlights natural wines, with a focus on Spanish and local varietals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  189 reviews

Great rooms, restaurants was disappointing.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The accomodation itself was great, the staff were lovely and the room was neat and tidy. Reception was always friendly and helpful. We had breakfast on arrival at the hotel and ordered poached eggs they were over extremely overcooked, ate out at other restaurants for breakfast and dinner cause didn’t trust the restaurant.

Dear Scott W., Thank you for sharing your feedback. We’re delighted to hear you enjoyed your accommodation, found the room neat and tidy, and appreciated the friendliness and helpfulness of our staff. It’s always wonderful to know when our team contributes positively to a guest’s stay. However, we’re sincerely sorry to learn that your experience at our restaurant did not meet expectations. Overcooked poached eggs are not the standard we strive for, and we regret that this impacted your trust in our dining offerings. Please know we’ve shared your feedback with our kitchen team to ensure improvements are made to avoid such issues in the future. We truly appreciate your honest feedback as it helps us improve. We hope to have the opportunity to welcome you back and provide a dining experience that matches the quality of your stay. Warm regards, Sanzita

Lovely old building

Customer review rating 5.0/5

Mb Business - Confirmed reviews ALL

I love the location to Darling harbour. I stay for business and the old building is extremely quiet- no road noise, I can't hear the neighbours or activity in the corridor.

Dear Marie B., Thank you for your wonderful review and perfect rating! We’re thrilled to hear you enjoyed our location near Darling Harbour and found the building to be peaceful and quiet during your stay. It's great to know that the ambiance of the old building helped create a relaxing environment for your business trip. We truly appreciate your kind words and look forward to welcoming you back for another restful stay. Warm regards, Sanzita

Everything took a long time

Customer review rating 1.5/5

Sean Business - Confirmed reviews ALL

Check in took for ever. Breakfast took for ever Getting a coffee - service took forever. They need to work through getting to their guest quicker. At no time was it busy and yet everything took too long/.

Dear Sean W., Thank you for sharing your feedback. We sincerely apologize for the delays you experienced during check-in, breakfast, and coffee service. We understand how frustrating it can be when things take longer than expected, especially when the hotel isn't busy, and we are sorry for the inconvenience this caused as this is not the standard we strive for. Please know that we take your comments seriously and will be addressing this with our team to improve efficiency and ensure faster service moving forward. Your experience is important to us, and we’re committed to making the necessary improvements. We truly appreciate your feedback and hope to have the chance to provide you with a more seamless experience in the future. Warm regards, Sanzita

Nice location and staff, but overpriced

Customer review rating 3.0/5

Mike H. Couples - Confirmed reviews ALL

Hotel looked great based on pictures on website. Staff were friendly and the reception area was quite nice. Room decor was quite good and bed comfy. But there carpet was tired (and a stain on it) while the bathroom was very basic compared to the pictures for a ‘deluxe’ room. Bathroom was large and clearly accessible, but sink/vanity was tiny and definitely no window to outside like the pictures. I’d rate the bathroom equivalent of a simple 3-star hotel at best. Overall was a bit disappointing and definitely not worth the room price ($500pn).

Great spot, cost rooms, lovely atmosphere

Customer review rating 5.0/5

Ross H. Couples - Confirmed reviews ALL

While only stayed for one night, this motel was a gem in Darling Harbour. The beautiful old Woolstore provided a lovely atmosphere for meals and relaxing at the bar. The rooms were smallish but sufficient. We had our own lounge area and upstairs bedroom with King size bed. Staff were friendly and helpful. Ring the motel directly for great prices. We will definitely be back.

Dear Ross H., Thank you so much for your thoughtful and detailed review! We’re thrilled to hear you had such a positive experience with us and found our hotel to be a gem in Darling Harbour. It’s wonderful to know you enjoyed the charm of our Woolstore building, the cozy rooms, and the warm and welcoming atmosphere. We’re especially grateful for your kind words about our receptionist and team members. We’ll be sure to pass on your praise to the male staff member who assisted with your reservation and the restaurant waitresses—they’ll be delighted to know they contributed to your satisfaction. We also appreciate your feedback regarding the check-in process. We understand how important a smooth and efficient arrival is and are actively working to ensure we have the right team support in place during busy periods. Thank you again for your support, and we’re so pleased to hear you’ll be visiting us again. We can’t wait to welcome you back for another memorable stay! Warm regards, Sanzita

Other web-users rate our hotel

  • 485 reviews 9.4/10 Location
  • 687 reviews 7.2/10 Room
  • 604 reviews 8.3/10 Service
  • 13 reviews 7.1/10 WiFi
  • 313 reviews 9.5/10 Vibe
  • 268 reviews 8.7/10 Amenities
  • 194 reviews 7.6/10 Food
  • 177 reviews 7.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.