Hotel Woolstore 1888, Sydney - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.3/5 490 reviews

Hotel Woolstore 1888, Sydney - Handwritten Collection - Image 1
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Description

Hotel extras

  • Historic 5 star boutique hotel located in the heart of Darling Harbour

  • 5 minute walk to Sydney International Convention Centre

  • Short stroll to Star Casino, King Street, Darling Harbour, Barangaroo wharfs and Light Rail!

  • PERCY Restaurant and Bar the perfect place to relax & unwind

  • Rooms and Suites offer a colourful contemporary design mixed with industrial chic interiors

Our accommodation(s)

Hotel location

Hotel Woolstore 1888, Sydney - Handwritten Collection

139 MURRAY STREET
2009 PYRMONT
Australia

GPS:-33.87245, 151.19704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PERCY

PERCY captures the simplicity and joy of Spanish dining with a snack-heavy selection of tapas. The eclectic drinks menu highlights natural wines, with a focus on Spanish and local varietals. Open for Happy Hour and Dinner: Tuesday to Saturday 15:00-22:00

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  490 reviews

Room too cold, also had a bad smel

Customer review rating 2.0/5

Ying Business - Confirmed reviews ALL

Just one night for work - I have stayed here before and it was reasonable. This time the room was too cold, there were no extra blankets and there was a bad smell in and around my room.

Customer review rating 3.0/5

Joyce Business - Confirmed reviews ALL

long queue to check in. not enough seats to sit and wait. only 2 people at reception to check in. no air con, was informed later on enquiry that it was centralised. musty smell in room and a bit dusty.

Hidden gem in the heart of Pyrmont

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The room was clean and cozy with plenty of room to move around. We were upgraded to the Stirred Suite and the room has a beautiful outdoor style shower and a kitchenette.

Dear Cheryl, Thank you for sharing your feedback! We\'re so glad you enjoyed your stay and the room, but we’re sorry to hear your breakfast experience didn’t meet your expectations. We truly appreciate your input about the speed of service and the quality of offerings. We completely understand how important it is for breakfast to be fresh and well-prepared, and we\'re sorry that your huevos rancheros wasn’t up to par. We\'ll be taking your comments to heart to ensure that we deliver classic breakfast dishes with the freshest ingredients and that the service is faster and more efficient moving forward. We hope to have the opportunity to \"ewe-nite\" again soon and offer you a truly \"baa-rilliant\" breakfast experience! Wooly regards, Sanzita

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Paid for room with a view. Initially put in one without. When moved, the view was of a car park. Travel a lot and was quite disappointed with this room.

Dear Kate, Thankyou for your recent stay at Hotel Woolstore 1888! We sincerely apologise for the inconvenience you experienced during your stay. We understand your disappointment in not receiving a room with the view you were expecting. While we strive to meet all guest preferences, we regret that the alternative room did not meet your expectations. Your experience is important to us, and we will use your comments to ensure we are providing the best possible experience for all our guests in the future. We truly appreciate your understanding and hope to have the opportunity to welcome you again for a more enjoyable stay. Wooly Regards, Annabel

Noisy room (traffic), not enough staff for cafe

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I stayed 3 nights. The first night room was ok but then I had to move to a smaller room. The corner rooms over the highway were noisy. I asked for earplugs and was told you don’t have any- which is ridiculous. My colleague was in the room below and he struggled to sleep as well. The cafe didn’t have enough staff to manage people and always told us (8 people) we weren’t on the list for included breakfast even though we were. At night I was told I’d need to wait 15mins to order a drink and staff were too busy at reception. Given the huge amount we paid for our group booking- I was very, very disappointed. There were some lovely staff at reception- not their fault.

Other web-users rate our hotel

  • 506 reviews 9.5/10 Location
  • 826 reviews 6.5/10 Room
  • 707 reviews 8.6/10 Service
  • 13 reviews 6.4/10 WiFi
  • 476 reviews 5.1/10 Comfort
  • 336 reviews 9.3/10 Vibe
  • 282 reviews 8.1/10 Amenities
  • 212 reviews 6.5/10 Cleanliness

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