Hotel Woolstore 1888, Sydney - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 1,386 reviews

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Hotel Woolstore 1888, Sydney - Handwritten Collection - Image 1
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139 MURRAY STREET, 2009 PYRMONT, Australia

Description

Hotel extras

  • Historic 5 star boutique hotel located in the heart of Darling Harbour

  • 5 minute walk to Sydney International Convention Centre

  • Short stroll to Star Casino, King Street, Darling Harbour, Barangaroo wharfs and Light Rail!

  • PERCY Restaurant and Bar the perfect place to relax & unwind

  • Rooms and Suites offer a colourful contemporary design mixed with industrial chic interiors

Our accommodation(s)

Hotel location

Hotel Woolstore 1888, Sydney - Handwritten Collection

139 MURRAY STREET
2009 PYRMONT
Australia

GPS:-33.87224, 151.19714

Telephone
Fax +61 2 8586 1888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PERCY

PERCY captures the simplicity and joy of Spanish dining with a snack-heavy selection of tapas. The eclectic drinks menu highlights natural wines, with a focus on Spanish and local varietals. Open for Happy Hour and Dinner: Tuesday to Saturday 15:00-22:00

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,386 reviews

Customer review rating 4.0/5

Delena L. Families - Confirmed reviews ALL

I love the open foyer, has a nice vibe with the bar right there. Staff were friendly, hotel felt quiet and calm which I made the stay more relaxing.

Customer review rating 5.0/5

Karen K. Families - Confirmed reviews ALL

the building and location were perfect, very convenient to restaurants and the waterfront. The staff were very very helpful and accommodating. The rooms were well-appointed, clean, modern. The building itself was beautiful and very special in its uniqueness and features

Customer review rating 4.0/5

Ross F. Couples - Confirmed reviews ALL

Our stay started well. Hats off to Cameron who checked us in and got our room ready slightly early. However he was the only member of staff who talked to us our whole stay! We checked out very early in the morning but the staff member behind the desk didn’t even make eye contact or reply when I said ‘hi’ as I walked through the lobby! Apart from that this is a comfortable hotel, with a nice area to have breakfast (Percy). It’s a short walk to Darlington Harbour and 30 mins plus to the Circular Quay area. We probably wouldn’t stay here again but it’s a sweet boutique style hotel. Get more staff like Cameron!

Customer review rating 1.5/5

Matthew C. Couples - Confirmed reviews ALL

Disappointed with the hotel - stayed in loft - rug was stained, air conditioning could not be switched off, phone did not work (had to walk down to reception)

Dear Mr C., Thank you for taking the time to share your feedback regarding your recent stay with us. Please accept my sincere apologies that your experience did not meet the high standards that our team strives to deliver. Your comments regarding the condition of your room have been taken very seriously and have been shared with the relevant departments to ensure these matters are addressed and improved moving forward. We truly value both your feedback and your loyalty to Accor Hotels. It would be our pleasure to have the opportunity to restore your confidence in our hotel on a future visit. Should you wish to provide any additional feedback or discuss your experience further, please do not hesitate to contact us via email at hc… or by phone on 02…. Wooly Regards, Cameron Front Office Manager

Customer review rating 4.0/5

John B. Couples - Confirmed reviews ALL

Staff were lovely, dinner was lovely too. The room was clean, bed was comfortable, unfortunately our room was right above the kitchen so we were woken at 5:30 each morning, with the moving of things and by 6am the banging of the coffee being emptied, also we think it was the aircon making a noise like a switch being turned on and off pretty much all night. So unfortunately neither of us slept weel both nights.

Dear John, Thank you for your feedback and for your loyalty as an ALL Gold member. We’re glad you enjoyed our location, dining, and found the room clean and comfortable, along with our team’s service. We sincerely apologise for the noise disturbance from the kitchen and air conditioning. This is not the experience we aim to provide, and we will be addressing this with our team. We appreciate your comments and hope to welcome you back for a more restful stay. Wooly regards, Sanzita

Other web-users rate our hotel

  • 643 reviews 9.5/10 Location
  • 960 reviews 6.9/10 Room
  • 956 reviews 8.6/10 Service
  • 8 reviews 8.4/10 WiFi
  • 538 reviews 5.1/10 Comfort
  • 380 reviews 9.3/10 Vibe
  • 340 reviews 7.2/10 Food
  • 304 reviews 8.1/10 Amenities

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