Hotel Woolstore 1888, Sydney - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,574 reviews

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Description

Hotel extras

  • Historic 5 star boutique hotel located in the heart of Darling Harbour

  • 5 minute walk to Sydney International Convention Centre

  • Short stroll to Star Casino, King Street, Darling Harbour, Barangaroo wharfs and Light Rail!

  • PERCY Restaurant and Bar the perfect place to relax & unwind

  • Rooms and Suites offer a colourful contemporary design mixed with industrial chic interiors

Our accommodation(s)

Hotel location

Hotel Woolstore 1888, Sydney - Handwritten Collection

139 MURRAY STREET
2009 PYRMONT
Australia

GPS:-33.87224, 151.19714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PERCY

PERCY captures the simplicity and joy of Spanish dining with a snack-heavy selection of tapas. The eclectic drinks menu highlights natural wines, with a focus on Spanish and local varietals. Open for Dinner: Tuesday to Saturday 15:00-22:00

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,574 reviews

Customer review rating 4.0/5

Queza B. Business - Confirmed reviews ALL

Lovely service from staff. Breakfast crew looked after me well, specially in the mornings when I needed a quick breakfast to go. There were noises related to the building being old and I struggled with sleep the first three nights. Reception was happy to transfer me to another room on request and upgraded me to a thankfully quieter room.

Dear Queza, Thank you for sharing your detailed feedback. We are pleased to hear you enjoyed our convenient location, friendly team, and the attentive service from our breakfast staff, especially during your early morning departures. We appreciate your comments regarding noise levels in this heritage building and your suggestions around additional in-room comforts such as earplugs, white noise options, and replenishment of bottled water and evening tea. Your insights are very valuable as we continue to enhance the guest experience. We are also glad our team was able to assist promptly by arranging a room move and upgrade to ensure a more comfortable stay. We look forward to welcoming you back again soon. Wooly regards, Sanzita

Customer review rating 4.0/5

Julee B. Friends - Confirmed reviews ALL

Great place to stay. Very quiet. Lovely foyer/bar/restaurant. Not all rooms open to a window, some rooms/windows only open to the lobby. It has good and not so great aspects as a result. Needed better curtains to block light from the atrium at night. We were very well looked after and I would stay again.

Dear Julee, Thank you for taking the time to share your feedback regarding your recent stay at Hotel Woolstore 1888. We are delighted to hear that you enjoyed our convenient location, the character of the hotel, and the atmosphere of our foyer, bar, and restaurant. It is also wonderful to know that our team took good care of you and helped make your stay enjoyable. We appreciate your comments regarding the room layout and the light from the atrium. As a heritage-listed building, some of our rooms feature internal-facing windows, but we understand your concerns about light levels and will take your feedback regarding the curtains into consideration as we continue to improve our guest experience. Regarding your Qantas Green Tier activity, please note that reservations received through the booking system serve as acknowledgment of the stay from the hotel's perspective. If your Qantas Points or Green Tier activity have not yet been credited, we recommend contacting Qantas directly. Thank you again for your valuable feedback. We look forward to welcoming you back for another stay in the future. Wooly regards, Sanzita

Customer review rating 4.0/5

John T. S. Business - Confirmed reviews ALL

Very easy check in process., and service with a smile.

Dear John, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our convenient location and experienced a smooth, friendly check-in. We appreciate your comments regarding room soundproofing, breakfast variety, and WiFi, as these insights help us identify areas for improvement. Thank you also for your loyalty as an ALL Classic member. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Wooly regards, Sanzita

Customer review rating 4.5/5

John S. Business - Confirmed reviews ALL

Staff were all fantastic, freindly and helpful

Dear John, Thank you for taking the time to share your feedback regarding your recent stay at Hotel Woolstore 1888. We are delighted to hear that you had an enjoyable stay and that our team made such a positive impression. Your kind comments about our staff being fantastic, friendly, and helpful are greatly appreciated, and we will be sure to share your feedback with the team. We are also pleased that you were satisfied with your accommodation, arrival experience, and departure process. At the same time, we note your rating for breakfast and appreciate this feedback, as it helps us identify areas where we can improve the overall guest experience. Thank you again for your valuable comments and for recommending us to others. We look forward to welcoming you back on your next business trip to Sydney. Wooly regards, Sanzita

Customer review rating 4.5/5

Lucy H. Families - Confirmed reviews ALL

Will definitely come and stay again, great location, comfortable, clean rooms and awesome vibe. Loved the nod to the history of the building.

Dear Lucy, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location, comfortable and clean accommodation, and the unique atmosphere of the hotel. It is especially rewarding to know that you appreciated the heritage elements and the story of the original wool store, as preserving and celebrating the building's history is an important part of the guest experience we strive to create. Thank you also for your kind comments regarding our team. We are pleased that your arrival, stay, and departure experience met your expectations and that you found our facilities comfortable throughout your visit. We truly appreciate your loyalty as an ALL member. It was a pleasure welcoming you and your family, and we are thrilled to hear that you will be returning in the future. We look forward to welcoming you back to Hotel Woolstore 1888 Sydney - Handwritten Collection for another memorable stay. Wooly Regards, Sikder

Other web-users rate our hotel

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  • 565 reviews 5.5/10 Comfort
  • 401 reviews 9.6/10 Vibe
  • 367 reviews 7.6/10 Food
  • 303 reviews 8.3/10 Amenities

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