Hotel Woolstore 1888, Sydney - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.3/5 54 reviews

Best price
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Hotel Woolstore 1888, Sydney - Handwritten Collection - Image 1
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Hotel Woolstore 1888, Sydney - Handwritten Collection - Image 3
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139 MURRAY STREET, 2009 PYRMONT, Australia

Description

Hotel extras

  • Historic 5 star boutique hotel located in the heart of Darling Harbour

  • 5 minute walk to Sydney International Convention Centre

  • Short stroll to Star Casino, King Street, Darling Harbour, Barangaroo wharfs and Light Rail!

  • Mister Percy Restaurant and Bar the perfect place to relax & unwind

  • Rooms and Suites offer a colourful contemporary design mixed with industrial chic interiors

Our accommodation(s)

Hotel location

Hotel Woolstore 1888, Sydney - Handwritten Collection

139 MURRAY STREET
2009 PYRMONT
Australia

GPS:-33.87245, 151.19704

Telephone
Fax +61 2 8586 1888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

MISTER PERCY

Meet Mister Percy! A place that highlights Mediterranean flavours & celebrates local produce. Featuring a bespoke wine list, carefully chosen to elevate your experience. Immerse yourself in the share style Mediterranean sensation that is Mister Percy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  54 reviews

Very Disappointed, Would NOT Recommend

Customer review rating 1.0/5

Kathleen Business - Confirmed reviews ALL

This hotel was described as a 5 star hotel. I understand that its a boutique hotel, however, the bathroom wasn't clean, the lounge left a weird stain on my legs, the room was TINY and the lighting wasn't conducive to being able to do anything other than sleep (even though there was a desk). The ironing board was miniscule: if I'm paying to stay in a higher priced hotel, I'd expect a functioning full sized ironing board to be able to prepare my clothes properly. Also, although there were two TVs in the room, no ability to cast to the TV from my phone or laptop. TVs were "smart TVs" however lacked this capability. Breakfast service was extremely slow and small portions (avocado toast) for the price and didn't meet expectations - no heirloom tomatoes used (halved cherry tomatoes). Further, if breakfast is included in the booking, it shouldn't be restricted so that a piece of bacon for example, isn't included if I wanted to add it. I am travelling to Sydney to run a large event (2000 pax) in the future however will not be recommending this venue as an accommodation option.

Dear Kathleen I’m genuinely sorry to hear about your recent experience at Hotel Woolstore 1888. Your feedback is critical to us, and I’m genuinely sorry that we didn’t meet your expectations. The team and I would have loved the opportunity to have discussed your feedback in person. I apologise for the issues with cleanliness, the room size, and the amenities like the ironing board and TVs. We have failed to ensure you had a comfortable stay with us, and I understand how frustrating this must have been. We’ll be addressing these concerns with our team. I’m also sorry to hear that breakfast didn’t meet your expectations. We are committed to offering great value and quality, and our Kitchen team will review our service and options to ensure we do better in the future. Thank you for bringing these matters to our attention. I hope you might consider staying with us again, as we’d love the chance to provide you with a better experience. Kind Regards Roya I'Anson

Well located and homely great decor

Customer review rating 5.0/5

Doug J. Couples - Confirmed reviews ALL

Fantastic

Dear Douglas J., Thank you for your fantastic review! We’re delighted to hear that you found our location convenient and our decor to be both homely and appealing. It’s wonderful to know that our efforts to create a comfortable and stylish environment made a positive impression on you. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Sincerely, Sanzita

Great stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

A really enjoyable stay. Nice staff. The most comfortable bed. Quiet, intimate, trendy. Would highly recommend.

Dear Joshua S., Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and found our staff friendly and the bed so comfortable. It’s great to know that our quiet and trendy ambiance made your experience even more enjoyable. We truly appreciate your recommendation and hope to welcome you back for another memorable stay soon. If there’s anything specific, you’d like to see or experience during your next visit, please let us know! Best regards, Sanzita

Well located, friendly staff, cosy

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We enjoyed a very relaxing stay. The hotel is in a great position to easily get to many attractions. We also enjoyed delicious dinner at the restaurant.

Dear Kathryn H., Thank you so much for your wonderful 100/100 rating and kind words about your stay at Hotel Woolstore 1888, Sydney - Handwritten Collection. We’re thrilled to hear that you enjoyed a relaxing stay and found our location, staff, and restaurant to your liking. It’s great to know that our central position and cozy atmosphere contributed to your experience, and that you had a delightful dinner with us. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Sanzita

Well located to ICCS Sydney and light rail Great service

Customer review rating 5.0/5

Anita C. Business - Confirmed reviews ALL

Lovely front of house Quite accommodating for advise on how to get around Sydney CBD Would stay there again

Dear Anita C., Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our location convenient for accessing ICC Sydney and the light rail. It's wonderful to know that our team provided you with helpful advice on navigating Sydney's CBD and that you appreciated our front-of-house service. Your feedback is invaluable and motivates us to continue delivering exceptional service. We look forward to welcoming you back on your next visit to Sydney! Best regards, Sanzita

Other web-users rate our hotel

  • 453 reviews 9.5/10 Location
  • 647 reviews 7.3/10 Room
  • 569 reviews 8.5/10 Service
  • 13 reviews 7.1/10 WiFi
  • 307 reviews 9.6/10 Vibe
  • 258 reviews 8.8/10 Amenities
  • 188 reviews 6.6/10 Value
  • 158 reviews 6.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.